Join us in transforming data into insightful solutions. Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust. We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project. Our People are subject matter experts. We understand our client's challenges and we've got the experience and knowledge to solve them. Our talented team has a deep understanding of the unique challenges of the industry - we can empathise, engage, and speak the same language as our clients. Our Vision is to be the leading platform for automating data flows. Our Mission is to empower business users within Financial Institutions to build automated processes that deliver trusted data. Our Values were created by our people, and speak to both who we are, and who we aspire to be. Ambition is in our DNA, and we embrace any opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable, and deliver. We pull together, step up and focus on outcomes. The brilliance of our people makes a positive difference. Business area and team The development team is responsible for building the Xceptor platform and products. We create innovative features and great user experiences that help our users within Financial Institutions to build automated process that deliver trusted data. Our development teams are located in The United Kingdom (Guildford) and South Africa (Cape Town). The role This Software Engineer AI role will be involved in implementing solutions that integrate with Agentic AI systems and AI workflows and must have a passion for learning and developing AI skills to solve customer use cases. The role will also support the development of deterministic software solutions using other technologies as applicable. As a Software Engineer at Xceptor, you will contribute to the development of our platform by writing clean, maintainable code and learning from experienced engineers. You'll collaborate with cross-functional teams to deliver high-quality software and continuously grow your technical skills. This is a great opportunity to grow your career in a fast-paced, innovative environment where learning and development are actively supported. Key responsibilities Software Development & Quality Design, code, test, and debug software features. Maintain and improve software performance and scalability. Participate in code reviews and learn best practices from senior team members. Help troubleshoot and resolve software issues with guidance where needed. Write and maintain clear technical documentation. Work closely with product, design, and QA to understand requirements and deliver solutions. Actively seek feedback and mentorship to grow technical and professional skills. Collaborate with other engineers to share knowledge and improve team outcomes. Build relationship with business stakeholders across delivery and customer success to understand their challenges and the challenges of our customers. Develop skills in and use AI tools like GitHub Copilot continuously to write and maintain code and support coding tasks Build knowledge in and use AI-powered debugging and testing tools under guidance. Stay curious about new technologies and contribute ideas to improve development processes. Technical 0-3 years of experience in C# / Python software development (.NET Framework). Degree in a STEM subject or equivalent practical experience. Basic understanding of SQL and database programming. Interest in AI/ML, REST APIs, Docker, .NET Core, and microservices is a plus. Logical and analytical problem-solving skills. Eagerness to learn and take ownership of tasks. Good communication skills and willingness to explain technical concepts clearly. Desired experience Experience creating AI/Agentic AI/AI workflow solutions as part of a university degree project or in your spare time Associated values and behaviors Passionate about learning and using new technologies. Creative and curious, with a proactive approach to problem-solving. Reliable, flexible, and cooperative team player. Personable and approachable, with a positive attitude and motivation to grow. This is a great opportunity to join an innovative, fast-paced, highly collaborative, and forward-thinking organisation, during a significant growth phase. Xceptor is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law. Please note: Xceptor works with clients in financial services and our offers of employment are subject to the satisfactory completion of background checks, which includes criminal record checks, and credit reference checks. If you have any employment gaps exceeding three months within the last six years, we will request additional information and evidence to clarify those periods. Create a Job Alert Interested in building your career at Xceptor? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Are you able to work permanently in the country you are applying for without the need of visa sponsorship? Select We operate a hybrid policy where you will be required to be in the office you are applying to for a minimum of 2 days per week. Please confirm you are comfortable with this. Select We're ambitious and innovative, empowered to collaborate effectively to deliver quality outcomes for each of our clients. These are the values that drive who we are and how we work.
Aug 09, 2025
Full time
Join us in transforming data into insightful solutions. Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust. We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project. Our People are subject matter experts. We understand our client's challenges and we've got the experience and knowledge to solve them. Our talented team has a deep understanding of the unique challenges of the industry - we can empathise, engage, and speak the same language as our clients. Our Vision is to be the leading platform for automating data flows. Our Mission is to empower business users within Financial Institutions to build automated processes that deliver trusted data. Our Values were created by our people, and speak to both who we are, and who we aspire to be. Ambition is in our DNA, and we embrace any opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable, and deliver. We pull together, step up and focus on outcomes. The brilliance of our people makes a positive difference. Business area and team The development team is responsible for building the Xceptor platform and products. We create innovative features and great user experiences that help our users within Financial Institutions to build automated process that deliver trusted data. Our development teams are located in The United Kingdom (Guildford) and South Africa (Cape Town). The role This Software Engineer AI role will be involved in implementing solutions that integrate with Agentic AI systems and AI workflows and must have a passion for learning and developing AI skills to solve customer use cases. The role will also support the development of deterministic software solutions using other technologies as applicable. As a Software Engineer at Xceptor, you will contribute to the development of our platform by writing clean, maintainable code and learning from experienced engineers. You'll collaborate with cross-functional teams to deliver high-quality software and continuously grow your technical skills. This is a great opportunity to grow your career in a fast-paced, innovative environment where learning and development are actively supported. Key responsibilities Software Development & Quality Design, code, test, and debug software features. Maintain and improve software performance and scalability. Participate in code reviews and learn best practices from senior team members. Help troubleshoot and resolve software issues with guidance where needed. Write and maintain clear technical documentation. Work closely with product, design, and QA to understand requirements and deliver solutions. Actively seek feedback and mentorship to grow technical and professional skills. Collaborate with other engineers to share knowledge and improve team outcomes. Build relationship with business stakeholders across delivery and customer success to understand their challenges and the challenges of our customers. Develop skills in and use AI tools like GitHub Copilot continuously to write and maintain code and support coding tasks Build knowledge in and use AI-powered debugging and testing tools under guidance. Stay curious about new technologies and contribute ideas to improve development processes. Technical 0-3 years of experience in C# / Python software development (.NET Framework). Degree in a STEM subject or equivalent practical experience. Basic understanding of SQL and database programming. Interest in AI/ML, REST APIs, Docker, .NET Core, and microservices is a plus. Logical and analytical problem-solving skills. Eagerness to learn and take ownership of tasks. Good communication skills and willingness to explain technical concepts clearly. Desired experience Experience creating AI/Agentic AI/AI workflow solutions as part of a university degree project or in your spare time Associated values and behaviors Passionate about learning and using new technologies. Creative and curious, with a proactive approach to problem-solving. Reliable, flexible, and cooperative team player. Personable and approachable, with a positive attitude and motivation to grow. This is a great opportunity to join an innovative, fast-paced, highly collaborative, and forward-thinking organisation, during a significant growth phase. Xceptor is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law. Please note: Xceptor works with clients in financial services and our offers of employment are subject to the satisfactory completion of background checks, which includes criminal record checks, and credit reference checks. If you have any employment gaps exceeding three months within the last six years, we will request additional information and evidence to clarify those periods. Create a Job Alert Interested in building your career at Xceptor? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Are you able to work permanently in the country you are applying for without the need of visa sponsorship? Select We operate a hybrid policy where you will be required to be in the office you are applying to for a minimum of 2 days per week. Please confirm you are comfortable with this. Select We're ambitious and innovative, empowered to collaborate effectively to deliver quality outcomes for each of our clients. These are the values that drive who we are and how we work.
Join us in transforming data into insightful solutions. London ABOUT XCEPTOR Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust. We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project. Our People are subject matter experts. We understand our client's challenges and we've got the experience and knowledge to solve them. Our talented team has a deep understanding of the unique challenges of the industry - we can empathise, engage, and speak the same language as our clients. Our Vision is to be the leading platform for automating data flows. Our Mission is to empower business users within Financial Institutions to build automated processes that deliver trusted data. Our Values were created by our people, and speak to both who we are, and who we aspire to be. Ambition is in our DNA, and we embrace any opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable, and deliver. We pull together, step up and focus on outcomes. The brilliance of our people makes a positive difference. The Role The Xceptor Platform forms the heart of Xceptor and covers key areas such as connectivity, data extraction, automation & orchestration as well as workflow & operations. As Platform Product Manager, you will be responsible for the Xceptor Platform product This means setting the product vision, being clear on the value that we offer our clients and being accountable for making the vision happen through product strategy, development and supporting go-to-market activities. You will be responsible for defining a product strategy that includes market sizing, positioning, market trends, competitive information and broad functional scope. You will also be responsible for developing and delivering against an annual plan and an annual goal that contributes to the wider company vision, North Star KPIs, milestones, marketing & go-to-market planning. Throughout the year, you will represent your product area, both to clients & prospects as well as towards the various parts of Xceptor, including Engineering, Sales, Marketing, Implementation & Customer Success. You will work especially closely with members of the product & engineering tribes for your area - Product Managers, Senior Engineering Managers, Product Designers, Principal Software Engineers - as well as members of working groups for the area - typically across go-to-market functions. As part of that, you will directly manage the people in the product management team responsible for the platform focused tribes: Data Automation, App Builder and Cloud Native Transformation. You will influence other members of those tribes by setting out the vision, goals, KPIs & priorities for the platform and ensuring that their strategies enable overall platform success. You will also partner with members of the tribes on delivery planning - setting the tribe's key business priorities. As a senior member of the Product Management team, you will also take responsibility for some of the key product processes - working together with departments like Product Design and Product Operations to ensure the impact that Product Management has on Xceptor. Your focus will be to maximise the impact your product area has by enabling the Xceptor team and generating momentum and excitement for the opportunities ahead . Key Accountabilities & Responsibilities Vision setting Clearly sets out the vision for the business area Sets out the opportunity associated with the vision (both for our customers and outcomes and opportunity Considers and articulates market trends, market standards as well as differentiators for Xceptor Evangelises the vision across our customer base, prospects and Xceptor colleagues Outcome Delivery Breaks vision down into outcomes. Collaborates on how outcomes are achieved through milestones & features . Defines commercial outcomes for each milestone. Signs off that features & feature designs fulfil outcomes. Selects early adopters and manages client adoption. Collaborates with engineering & product stakeholders - including developers, designers & product managers Responsible for go to market and collaborating with sales & marketing on the creation of marketing campaigns & sales motions. Closes the feedback loop with customers & other parts of Xceptor ( e.g. by owning & chairing cross-functional working groups .) Collaborates with other departments on a wide range of topics including legal, partners, pricing Product management Developing propositions, market analysis, business cases Prioritization, backlog management, ROI Roll out & trials Ability to become a functional expert It would be desirable for you to have the following capabilities, or a demonstrated ability to develop th em: Understanding of operations teams in banks, asset managers & custodians - including operating environment, pain points, concerns & current issues Knowledge of key actors, their functions & motivations Knowledge of industry, market and competitive trends Ability to become a subject matter expert Technical Ability to interact with technically-minded stakeholders Appreciation for architecture and technical considerations People Ability to lead and influence diverse teams Effectively collaborate with cross-functional teams of varying seniority Adapt style to suit needs & situation Ability to set goals, hold to account and support employees Ability to develop employees - including their skills & knowledge Associated Values and Behavio r s Proactive, self-starting ownership of tasks & projects Collaborative approach to tasks Ability to make decisions under uncertainty Growth & learning mindset This is a great opportunity to join an innovative, fast-paced, highly collaborative, and forward-thinking organisation, during a significant growth phase. Xceptor is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law. Please note: Xceptor works with clients in financial services and our offers of employment are subject to the satisfactory completion of background checks, which includes criminal record checks, and credit reference checks. If you have any employment gaps exceeding three months within the last six years, we will request additional information and evidence to clarify those periods. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Are you able to work permanently in the country you are applying for without the need of visa sponsorship? Select We operate a hybrid policy where you will be required to be in the office you are applying to for a minimum of 2 days per week. Please confirm you are comfortable with this. Select We're ambitious and innovative, empowered to collaborate effectively to deliver quality outcomes for each of our clients. These are the values that drive who we are and how we work.
Jul 21, 2025
Full time
Join us in transforming data into insightful solutions. London ABOUT XCEPTOR Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust. We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project. Our People are subject matter experts. We understand our client's challenges and we've got the experience and knowledge to solve them. Our talented team has a deep understanding of the unique challenges of the industry - we can empathise, engage, and speak the same language as our clients. Our Vision is to be the leading platform for automating data flows. Our Mission is to empower business users within Financial Institutions to build automated processes that deliver trusted data. Our Values were created by our people, and speak to both who we are, and who we aspire to be. Ambition is in our DNA, and we embrace any opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable, and deliver. We pull together, step up and focus on outcomes. The brilliance of our people makes a positive difference. The Role The Xceptor Platform forms the heart of Xceptor and covers key areas such as connectivity, data extraction, automation & orchestration as well as workflow & operations. As Platform Product Manager, you will be responsible for the Xceptor Platform product This means setting the product vision, being clear on the value that we offer our clients and being accountable for making the vision happen through product strategy, development and supporting go-to-market activities. You will be responsible for defining a product strategy that includes market sizing, positioning, market trends, competitive information and broad functional scope. You will also be responsible for developing and delivering against an annual plan and an annual goal that contributes to the wider company vision, North Star KPIs, milestones, marketing & go-to-market planning. Throughout the year, you will represent your product area, both to clients & prospects as well as towards the various parts of Xceptor, including Engineering, Sales, Marketing, Implementation & Customer Success. You will work especially closely with members of the product & engineering tribes for your area - Product Managers, Senior Engineering Managers, Product Designers, Principal Software Engineers - as well as members of working groups for the area - typically across go-to-market functions. As part of that, you will directly manage the people in the product management team responsible for the platform focused tribes: Data Automation, App Builder and Cloud Native Transformation. You will influence other members of those tribes by setting out the vision, goals, KPIs & priorities for the platform and ensuring that their strategies enable overall platform success. You will also partner with members of the tribes on delivery planning - setting the tribe's key business priorities. As a senior member of the Product Management team, you will also take responsibility for some of the key product processes - working together with departments like Product Design and Product Operations to ensure the impact that Product Management has on Xceptor. Your focus will be to maximise the impact your product area has by enabling the Xceptor team and generating momentum and excitement for the opportunities ahead . Key Accountabilities & Responsibilities Vision setting Clearly sets out the vision for the business area Sets out the opportunity associated with the vision (both for our customers and outcomes and opportunity Considers and articulates market trends, market standards as well as differentiators for Xceptor Evangelises the vision across our customer base, prospects and Xceptor colleagues Outcome Delivery Breaks vision down into outcomes. Collaborates on how outcomes are achieved through milestones & features . Defines commercial outcomes for each milestone. Signs off that features & feature designs fulfil outcomes. Selects early adopters and manages client adoption. Collaborates with engineering & product stakeholders - including developers, designers & product managers Responsible for go to market and collaborating with sales & marketing on the creation of marketing campaigns & sales motions. Closes the feedback loop with customers & other parts of Xceptor ( e.g. by owning & chairing cross-functional working groups .) Collaborates with other departments on a wide range of topics including legal, partners, pricing Product management Developing propositions, market analysis, business cases Prioritization, backlog management, ROI Roll out & trials Ability to become a functional expert It would be desirable for you to have the following capabilities, or a demonstrated ability to develop th em: Understanding of operations teams in banks, asset managers & custodians - including operating environment, pain points, concerns & current issues Knowledge of key actors, their functions & motivations Knowledge of industry, market and competitive trends Ability to become a subject matter expert Technical Ability to interact with technically-minded stakeholders Appreciation for architecture and technical considerations People Ability to lead and influence diverse teams Effectively collaborate with cross-functional teams of varying seniority Adapt style to suit needs & situation Ability to set goals, hold to account and support employees Ability to develop employees - including their skills & knowledge Associated Values and Behavio r s Proactive, self-starting ownership of tasks & projects Collaborative approach to tasks Ability to make decisions under uncertainty Growth & learning mindset This is a great opportunity to join an innovative, fast-paced, highly collaborative, and forward-thinking organisation, during a significant growth phase. Xceptor is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law. Please note: Xceptor works with clients in financial services and our offers of employment are subject to the satisfactory completion of background checks, which includes criminal record checks, and credit reference checks. If you have any employment gaps exceeding three months within the last six years, we will request additional information and evidence to clarify those periods. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Are you able to work permanently in the country you are applying for without the need of visa sponsorship? Select We operate a hybrid policy where you will be required to be in the office you are applying to for a minimum of 2 days per week. Please confirm you are comfortable with this. Select We're ambitious and innovative, empowered to collaborate effectively to deliver quality outcomes for each of our clients. These are the values that drive who we are and how we work.
Join us in transforming data into insightful solutions. Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust. We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project. Our People are subject matter experts. We understand our client's challenges and we've got the experience and knowledge to solve them. Our talented team has a deep understanding of the unique challenges of the industry - we can empathise, engage, and speak the same language as our clients. Our Vision is to be the leading platform for automating data flows. Our Mission is to empower business users within Financial Institutions to build automated processes that deliver trusted data. Our Values were created by our people, and speak to both who we are, and who we aspire to be. Ambition is in our DNA, and we embrace any opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable, and deliver. We pull together, step up and focus on outcomes. The brilliance of our people makes a positive difference. The Role As Content Lead in the Marketing team, you are responsible for global content and storytelling, along with the associated planning and execution. The role is pivotal in shaping our reputation, strengthening client engagement through compelling content, as well as driving lead and demand generation. You will work closely with the Marketing team as well as relevant internal stakeholders to create and manage high quality, multimedia content across all channels, ensuring it aligns with our brand voice and business objectives. You may also be required to work with freelancers and external agencies on occasion. Key Responsibilities Lead Xceptor's global content and storytelling, including the development and execution of a sustained content calendar that aligns with business and marketing goals. Collaborate and coordinate with key internal stakeholders, including but not limited to the product, sales, client success and delivery teams to produce content that effectively supports the marketing funnel. Create steady flow of high-quality, engaging content across multimedia formats and channels, including but not limited to blog posts, whitepapers, case studies, eBooks, infographics, videos, and social media posts. Drive innovation across content mix, formats, channels and tone. Optimize content for SEO and user engagement through keyword research and integration into content. Monitor user engagement metrics and implement strategies to enhance content performance. Manage and optimize content distribution across multiple channels (website, email, social media, etc.). Stay up-to-date with industry trends and incorporate relevant topics into the content calendar. Ensure timely delivery and alignment with broader business strategies. Manage relationships with freelancers and/or external agencies where required. Required Education & Experience Bachelor's degree in Marketing, Communications, Journalism, or a related field. 6-8 years of experience in content development, strategic and creative communications, and social media (preferably in the Fintech SaaS industry). Proven track record of creating and managing successful content campaigns. Exceptional writing, editing, and proofreading skills, with storytelling capabilities across print, digital and video formats. Familiarity with SEO and content management systems (CMS). Excellent project management and organizational skills. Ability to work independently and as part of a team, with experience working effectively with executives and clients to develop impactful content. Creative thinker with a passion for storytelling. Analytical acumen, with ability to leverage data to optimize content effectiveness. Teamwork Customer Centricity Communication with Impact Strategic Orientation Results Driven Leading People Developing People Additional Information This is a great opportunity to join an innovative, fast-paced, highly collaborative, and forward-thinking organisation, during a significant growth phase. Xceptor is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law. Please note: Xceptor works with clients in financial services and our offers of employment are subject to the satisfactory completion of background checks, which includes criminal record checks, and credit reference checks. If you have any employment gaps exceeding three months within the last six years, we will request additional information and evidence to clarify those periods. Apply for this Job Required We're ambitious and innovative, empowered to collaborate effectively to deliver quality outcomes for each of our clients. These are the values that drive who we are and how we work.
Jan 25, 2025
Full time
Join us in transforming data into insightful solutions. Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust. We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project. Our People are subject matter experts. We understand our client's challenges and we've got the experience and knowledge to solve them. Our talented team has a deep understanding of the unique challenges of the industry - we can empathise, engage, and speak the same language as our clients. Our Vision is to be the leading platform for automating data flows. Our Mission is to empower business users within Financial Institutions to build automated processes that deliver trusted data. Our Values were created by our people, and speak to both who we are, and who we aspire to be. Ambition is in our DNA, and we embrace any opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable, and deliver. We pull together, step up and focus on outcomes. The brilliance of our people makes a positive difference. The Role As Content Lead in the Marketing team, you are responsible for global content and storytelling, along with the associated planning and execution. The role is pivotal in shaping our reputation, strengthening client engagement through compelling content, as well as driving lead and demand generation. You will work closely with the Marketing team as well as relevant internal stakeholders to create and manage high quality, multimedia content across all channels, ensuring it aligns with our brand voice and business objectives. You may also be required to work with freelancers and external agencies on occasion. Key Responsibilities Lead Xceptor's global content and storytelling, including the development and execution of a sustained content calendar that aligns with business and marketing goals. Collaborate and coordinate with key internal stakeholders, including but not limited to the product, sales, client success and delivery teams to produce content that effectively supports the marketing funnel. Create steady flow of high-quality, engaging content across multimedia formats and channels, including but not limited to blog posts, whitepapers, case studies, eBooks, infographics, videos, and social media posts. Drive innovation across content mix, formats, channels and tone. Optimize content for SEO and user engagement through keyword research and integration into content. Monitor user engagement metrics and implement strategies to enhance content performance. Manage and optimize content distribution across multiple channels (website, email, social media, etc.). Stay up-to-date with industry trends and incorporate relevant topics into the content calendar. Ensure timely delivery and alignment with broader business strategies. Manage relationships with freelancers and/or external agencies where required. Required Education & Experience Bachelor's degree in Marketing, Communications, Journalism, or a related field. 6-8 years of experience in content development, strategic and creative communications, and social media (preferably in the Fintech SaaS industry). Proven track record of creating and managing successful content campaigns. Exceptional writing, editing, and proofreading skills, with storytelling capabilities across print, digital and video formats. Familiarity with SEO and content management systems (CMS). Excellent project management and organizational skills. Ability to work independently and as part of a team, with experience working effectively with executives and clients to develop impactful content. Creative thinker with a passion for storytelling. Analytical acumen, with ability to leverage data to optimize content effectiveness. Teamwork Customer Centricity Communication with Impact Strategic Orientation Results Driven Leading People Developing People Additional Information This is a great opportunity to join an innovative, fast-paced, highly collaborative, and forward-thinking organisation, during a significant growth phase. Xceptor is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law. Please note: Xceptor works with clients in financial services and our offers of employment are subject to the satisfactory completion of background checks, which includes criminal record checks, and credit reference checks. If you have any employment gaps exceeding three months within the last six years, we will request additional information and evidence to clarify those periods. Apply for this Job Required We're ambitious and innovative, empowered to collaborate effectively to deliver quality outcomes for each of our clients. These are the values that drive who we are and how we work.
