We are seeking a professional and proactive Receptionist to provide exceptional front-of-house service and efficient administrative support. This is a varied role where you will be the first point of contact for visitors and callers, ensuring a positive experience while maintaining security and smooth operations. Key Vacancy information: Immediate start in January required 1-3 months temporary 25,000 - 27,000 salary -depending on experience Sheffield city centre location Office based 100% ( Not hybrid) 35 hours a week 8.30 - 4pm or 9am - 4.30pm Monday to Friday Act as the first point of contact for visitors and switchboard callers, delivering excellent customer service and resolving queries. Manage visitor booking systems, conference room coordination, and maintain accurate visitor records. Ensure reception area security and operate access control systems. Handle incoming and outgoing mail, including franking and bulk mail-outs. Inbox management, meeting room booking, managing visitors Setting up meeting rooms for refreshments Update intranet content and noticeboards, and provide general administrative support including meeting organisation and minute-taking. You'll Need to Succeed Proven experience in reception and administration roles. Strong customer service skills and ability to communicate effectively at all levels. Proficiency in MS Office (Word, Excel, Outlook). Ability to plan, prioritise and meet deadlines. What You'll Get in ReturnImmediate start in January required 1-3 months temporary 25,000 - 27,000 salary guide Sheffield city centre location Office based 100% ( Not hybrid) 35 hours a week 8.30am - 4.00pm or 9am - 4.30pm Monday to Friday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 20, 2026
Seasonal
We are seeking a professional and proactive Receptionist to provide exceptional front-of-house service and efficient administrative support. This is a varied role where you will be the first point of contact for visitors and callers, ensuring a positive experience while maintaining security and smooth operations. Key Vacancy information: Immediate start in January required 1-3 months temporary 25,000 - 27,000 salary -depending on experience Sheffield city centre location Office based 100% ( Not hybrid) 35 hours a week 8.30 - 4pm or 9am - 4.30pm Monday to Friday Act as the first point of contact for visitors and switchboard callers, delivering excellent customer service and resolving queries. Manage visitor booking systems, conference room coordination, and maintain accurate visitor records. Ensure reception area security and operate access control systems. Handle incoming and outgoing mail, including franking and bulk mail-outs. Inbox management, meeting room booking, managing visitors Setting up meeting rooms for refreshments Update intranet content and noticeboards, and provide general administrative support including meeting organisation and minute-taking. You'll Need to Succeed Proven experience in reception and administration roles. Strong customer service skills and ability to communicate effectively at all levels. Proficiency in MS Office (Word, Excel, Outlook). Ability to plan, prioritise and meet deadlines. What You'll Get in ReturnImmediate start in January required 1-3 months temporary 25,000 - 27,000 salary guide Sheffield city centre location Office based 100% ( Not hybrid) 35 hours a week 8.30am - 4.00pm or 9am - 4.30pm Monday to Friday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 20, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Interim Compliance Manager Housing Provider £350 - £450 per day (inside IR35, DOE) 3-6 month contract We are working with a Housing Provider seeking an experienced Interim Compliance Manager to support the delivery and oversight of statutory compliance across their housing stock. This is a hands-on interim role, managing the Big 6 areas of compliance , supported by a small team, and providing assurance to senior stakeholders during a period of focus on governance, safety, and regulatory compliance. Key Responsibilities: Lead and manage the council's approach to housing compliance across the Big 6 areas: Gas safety Electrical safety Fire safety Asbestos Legionella / water safety Lifts Provide day-to-day management and support to a team of 2 compliance officers. Ensure statutory inspections, servicing, and remedial works are delivered in line with legislation and internal policies. Monitor compliance performance, risks, and KPIs, escalating issues where required. Support audits, regulatory returns, and internal assurance processes. Work closely with contractors, internal teams, and senior managers to drive compliance improvements. Review and strengthen compliance processes, procedures, and reporting where needed. Contract Details: Day rate: £350 - £450 per day (depending on experience) Contract length: 3-6 months Start: ASAP
Jan 20, 2026
Contractor
Interim Compliance Manager Housing Provider £350 - £450 per day (inside IR35, DOE) 3-6 month contract We are working with a Housing Provider seeking an experienced Interim Compliance Manager to support the delivery and oversight of statutory compliance across their housing stock. This is a hands-on interim role, managing the Big 6 areas of compliance , supported by a small team, and providing assurance to senior stakeholders during a period of focus on governance, safety, and regulatory compliance. Key Responsibilities: Lead and manage the council's approach to housing compliance across the Big 6 areas: Gas safety Electrical safety Fire safety Asbestos Legionella / water safety Lifts Provide day-to-day management and support to a team of 2 compliance officers. Ensure statutory inspections, servicing, and remedial works are delivered in line with legislation and internal policies. Monitor compliance performance, risks, and KPIs, escalating issues where required. Support audits, regulatory returns, and internal assurance processes. Work closely with contractors, internal teams, and senior managers to drive compliance improvements. Review and strengthen compliance processes, procedures, and reporting where needed. Contract Details: Day rate: £350 - £450 per day (depending on experience) Contract length: 3-6 months Start: ASAP
Administrator - After-Sales Projects Ashby-de-la-Zouch Hours: Mon-Thurs 8:00am-4:30pm Fri 8:00am-1:00pm Contract: 12 months, with potential to go permanent Hybrid working: Available once trained (3 days office / 2 days home) We're recruiting an organised and proactive Administrator to support an After-Sales Project Management Team within a leading engineering organisation. This is a newly created role , offering flexibility to shape the responsibilities around the right person, with genuine scope to become permanent. Key duties include: Providing day-to-day administrative support to Project Managers and Engineering teams Coordinating project documentation, reports, and trackers Supporting after-sales orders, quotations, and service activities Updating ERP systems with accurate project information Liaising with internal teams, suppliers, and customers About you: Previous administrative or coordination experience (engineering or technical environment desirable) Strong organisational and communication skills Confident using Microsoft 365 ERP or project support experience is an advantage Please click to apply and a member of the team will be in touch Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 20, 2026
Contractor
Administrator - After-Sales Projects Ashby-de-la-Zouch Hours: Mon-Thurs 8:00am-4:30pm Fri 8:00am-1:00pm Contract: 12 months, with potential to go permanent Hybrid working: Available once trained (3 days office / 2 days home) We're recruiting an organised and proactive Administrator to support an After-Sales Project Management Team within a leading engineering organisation. This is a newly created role , offering flexibility to shape the responsibilities around the right person, with genuine scope to become permanent. Key duties include: Providing day-to-day administrative support to Project Managers and Engineering teams Coordinating project documentation, reports, and trackers Supporting after-sales orders, quotations, and service activities Updating ERP systems with accurate project information Liaising with internal teams, suppliers, and customers About you: Previous administrative or coordination experience (engineering or technical environment desirable) Strong organisational and communication skills Confident using Microsoft 365 ERP or project support experience is an advantage Please click to apply and a member of the team will be in touch Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
ROLE: Order Processor HOURS: 08:30-17:00, Monday - Friday SALARY: £25,000 - £30,000, dependent on experience BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Birchwood site, Somercotes DE55 4QQ Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Due to exceptional departmental success, we are continuing to grow our Order Processing Team, and have ambitious plans to double the size of our team in the coming months. We now seek to recruit our next intake of exceptional talent to join our team, and grow their career with us. The role involves the processing and estimating of orders, and providing high quality Customer Service and Support to our customers. To be successful in this role, previous Windows Order Processing experience or working within a Window or UPVC Manufacturing business is essential. The position will be based from our Birchwood site, Somercotes (just off the A38), within easy reach of Alfreton, and the wider area via the M1 or A38. WHAT OUR ORDER PROCESSORS DO: Provide high quality customer service Prepare quotes and processing orders Accurately interpret customer requests Communicate with customers via telephone and email Effectively and accurately record data, feedback, and customer needs Resolve customer issues and complaints WHAT WE NEED FROM OUR ORDER PROCESSORS: Previous experience with in a Windows/UPVC quotations / estimating / processing role Previous experience of working in a Customer Service type role, within a fast-paced environment Ability to problem solve technical issues IT literate Experience of SAP, First Degree and BM touch experience - essential Strong communication skills both verbally and written High degree of attention to detail and accuracy Strong organisational skills Ability to multi-task, plan, and prioritise WHAT WE OFFER OUR ORDER PROCESSORS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Jan 20, 2026
Full time
ROLE: Order Processor HOURS: 08:30-17:00, Monday - Friday SALARY: £25,000 - £30,000, dependent on experience BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Birchwood site, Somercotes DE55 4QQ Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Due to exceptional departmental success, we are continuing to grow our Order Processing Team, and have ambitious plans to double the size of our team in the coming months. We now seek to recruit our next intake of exceptional talent to join our team, and grow their career with us. The role involves the processing and estimating of orders, and providing high quality Customer Service and Support to our customers. To be successful in this role, previous Windows Order Processing experience or working within a Window or UPVC Manufacturing business is essential. The position will be based from our Birchwood site, Somercotes (just off the A38), within easy reach of Alfreton, and the wider area via the M1 or A38. WHAT OUR ORDER PROCESSORS DO: Provide high quality customer service Prepare quotes and processing orders Accurately interpret customer requests Communicate with customers via telephone and email Effectively and accurately record data, feedback, and customer needs Resolve customer issues and complaints WHAT WE NEED FROM OUR ORDER PROCESSORS: Previous experience with in a Windows/UPVC quotations / estimating / processing role Previous experience of working in a Customer Service type role, within a fast-paced environment Ability to problem solve technical issues IT literate Experience of SAP, First Degree and BM touch experience - essential Strong communication skills both verbally and written High degree of attention to detail and accuracy Strong organisational skills Ability to multi-task, plan, and prioritise WHAT WE OFFER OUR ORDER PROCESSORS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
We are looking for a Individual Giving and Legacies Manager (maternity cover), to lead and grow key income streams with a particular focus on legacy giving, payroll giving, and in-memory giving, while ensuring every supporters journey is meaningful, positive, and impactful. This is a fixed term contract to cover up to a years maternity leave, with hybrid working at least one day a week in the London office. This post would ideally start mid April. The Charity You would be joining a supportive and collaborative team at a national health and social welfare charity, who are passionate about fighting to ensure support is available to all who are in need of it. This charity offer a range of fantastic benefits. The Role Joining a team of six, reporting into the Head Of Events and Supporter Engagement and managing the supporter engagegment officer. You will: Develop and deliver the legacy marketing programme, working closely with external digital agencies to promote legacy giving. Manage and grow the payroll giving programme, including relationships with Professional Fundraising Organisations (PFOs) and internal teams. Oversee in memory giving initiatives,working closely with the Digital Fundraising and Engagement Executive on digital in-memory giving initiatives and tribute pages. Lead on the planning, creation, and delivery of direct mail appeals, working collaboratively with the Head of Events and Supporter Engagement. The Candidate Proven experience in legacy giving and individual giving environments. Ability to analyse and report on marketing effectiveness, sharing insights with teams. Experience in managing finance and budgeting for fundraising activities. Demonstrable ability to write engaging copy for different audiences across varied communication channels. Ideally previous line management experience. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Jan 20, 2026
Full time
We are looking for a Individual Giving and Legacies Manager (maternity cover), to lead and grow key income streams with a particular focus on legacy giving, payroll giving, and in-memory giving, while ensuring every supporters journey is meaningful, positive, and impactful. This is a fixed term contract to cover up to a years maternity leave, with hybrid working at least one day a week in the London office. This post would ideally start mid April. The Charity You would be joining a supportive and collaborative team at a national health and social welfare charity, who are passionate about fighting to ensure support is available to all who are in need of it. This charity offer a range of fantastic benefits. The Role Joining a team of six, reporting into the Head Of Events and Supporter Engagement and managing the supporter engagegment officer. You will: Develop and deliver the legacy marketing programme, working closely with external digital agencies to promote legacy giving. Manage and grow the payroll giving programme, including relationships with Professional Fundraising Organisations (PFOs) and internal teams. Oversee in memory giving initiatives,working closely with the Digital Fundraising and Engagement Executive on digital in-memory giving initiatives and tribute pages. Lead on the planning, creation, and delivery of direct mail appeals, working collaboratively with the Head of Events and Supporter Engagement. The Candidate Proven experience in legacy giving and individual giving environments. Ability to analyse and report on marketing effectiveness, sharing insights with teams. Experience in managing finance and budgeting for fundraising activities. Demonstrable ability to write engaging copy for different audiences across varied communication channels. Ideally previous line management experience. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 20, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 20, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 23rd February 2026 Salary: £25,120 per annum Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 20, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 23rd February 2026 Salary: £25,120 per annum Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Join our team as a Specialist Customer Care where you will provide exceptional customer service while resolving complex customer needs/requests. You will be required to work between the hours of 8am to 8pm Monday to Saturday on a shift rotation basis. The salary for this role is £27,500 per annum. To be successful as a Specialist Customer Care you should have the following: Previous experience of working in a telephony-based customer service role - demonstrating adaptability and resilience. Customer-Centric Approach - ability to understand and respond to business banking customers' needs with professionalism and efficiency. Problem-Solving Skills - capable of handling complex queries and providing effective solutions with confidence. Thrives in a Fast-Paced Environment - comfortable working under pressure while maintaining accuracy and attention to detail. Ownership & Accountability - takes responsibility for tasks, follows through on commitments, and ensures excellent service delivery. Some other highly valued skills include: Experience in Financial Services. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Glasgow. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 20, 2026
Full time
Join our team as a Specialist Customer Care where you will provide exceptional customer service while resolving complex customer needs/requests. You will be required to work between the hours of 8am to 8pm Monday to Saturday on a shift rotation basis. The salary for this role is £27,500 per annum. To be successful as a Specialist Customer Care you should have the following: Previous experience of working in a telephony-based customer service role - demonstrating adaptability and resilience. Customer-Centric Approach - ability to understand and respond to business banking customers' needs with professionalism and efficiency. Problem-Solving Skills - capable of handling complex queries and providing effective solutions with confidence. Thrives in a Fast-Paced Environment - comfortable working under pressure while maintaining accuracy and attention to detail. Ownership & Accountability - takes responsibility for tasks, follows through on commitments, and ensures excellent service delivery. Some other highly valued skills include: Experience in Financial Services. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Glasgow. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Fast Moving Sales Administrator Location: Reading Salary: 28,000 - 30,000 (dependent on experience) + Excellent Big Company Benefits Hours: Monday to Friday (no weekends) We are looking for a Sales Administrator to join a fantastic dealer team within an international company representing automotive brands. As a Sales Administrator, you'll play a vital behind-the-scenes role , supporting the Sales Team to deliver an outstanding customer experience . You will be responsible for preparing all relevant documentation to ensure a smooth and efficient vehicle handover process. This role requires strong organisational skills, a keen eye for detail, and the ability to thrive under pressure. What We ' re Looking For Previous administration experience in an office environment Strong customer service skills and a professional manner Excellent organisational and time management skills Clear communication skills, both written and verbal Confident IT and computer literacy Ability to work effectively under pressure and as part of a team Training can and will be given Key Responsibilities Processing and documenting all vehicle sales Invoicing vehicles to customers and internally between dealerships Managing customer and subcontractor requests efficiently Ensuring all information is received on time for vehicle taxing and handovers Assisting the Sales Team with vehicle processing from order to delivery Liaising with the brand regarding vehicle specifications and stock ordering Ensuring compliance with all Government requirements for vehicle taxation This is a fantastic opportunity to join a well-established company, with training provided, excellent benefits, and the chance to grow within a respected automotive brand.
Jan 20, 2026
Full time
Fast Moving Sales Administrator Location: Reading Salary: 28,000 - 30,000 (dependent on experience) + Excellent Big Company Benefits Hours: Monday to Friday (no weekends) We are looking for a Sales Administrator to join a fantastic dealer team within an international company representing automotive brands. As a Sales Administrator, you'll play a vital behind-the-scenes role , supporting the Sales Team to deliver an outstanding customer experience . You will be responsible for preparing all relevant documentation to ensure a smooth and efficient vehicle handover process. This role requires strong organisational skills, a keen eye for detail, and the ability to thrive under pressure. What We ' re Looking For Previous administration experience in an office environment Strong customer service skills and a professional manner Excellent organisational and time management skills Clear communication skills, both written and verbal Confident IT and computer literacy Ability to work effectively under pressure and as part of a team Training can and will be given Key Responsibilities Processing and documenting all vehicle sales Invoicing vehicles to customers and internally between dealerships Managing customer and subcontractor requests efficiently Ensuring all information is received on time for vehicle taxing and handovers Assisting the Sales Team with vehicle processing from order to delivery Liaising with the brand regarding vehicle specifications and stock ordering Ensuring compliance with all Government requirements for vehicle taxation This is a fantastic opportunity to join a well-established company, with training provided, excellent benefits, and the chance to grow within a respected automotive brand.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 20, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
A leading housing developer in Norwich is seeking a Site Manager to oversee new residential constructions. The Site Manager will manage all on-site activities, ensuring compliance with quality, safety, and budget standards. Required qualifications include SMSTS certification and substantial experience in managing residential projects. The role involves leading teams and maintaining productivity on site. This permanent, full-time position offers a competitive salary of £58,000 - £68,000 per annum and comes with various benefits including a car allowance and private healthcare.
Jan 20, 2026
Full time
A leading housing developer in Norwich is seeking a Site Manager to oversee new residential constructions. The Site Manager will manage all on-site activities, ensuring compliance with quality, safety, and budget standards. Required qualifications include SMSTS certification and substantial experience in managing residential projects. The role involves leading teams and maintaining productivity on site. This permanent, full-time position offers a competitive salary of £58,000 - £68,000 per annum and comes with various benefits including a car allowance and private healthcare.
Medical Sales Specialist - Minimally Invasive Surgery You're an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That's why we would like to keep developing our company with you. Keeping your future in mind, we're making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise. Company: B. Braun Medical Ltd. Job Posting Location: Newcastle upon Tyne, Tyne and Wear, United Kingdom Functional Area: Sales Working Model: Remote Requisition ID: 8410 Join our Minimally Invasive Surgery team, who specialise in the provision of Minimally Invasive Products such as Camera stack systems, Advanced energy devices, Laparoscopic Instruments and the closure technology portfolio . You'll be working with existing customers while striving for successes with new customers across your territory. If you're a medical sales professional who is ready to take the next step in their career, this is a great role for you. Key Details: Job Title: Medical Sales Specialist Department: Minimally Invasive Surgery Location: Field Based, North East of England Working Hours: 40 hours weekly, Monday to Friday Contract: Permanent Your main responsibilities: Developing effective sales strategies and tactics, focusing on the clinical in-theatre sell Achieving sales targets set for the territory Building strong relationships with key accounts and customers Attending exhibitions, meetings, demonstrations and workshops both locally and nationally Assisting with the development of key reference centres for the range of products within the portfolio Keeping accurate business and call records on the CRM Keeping abreast of trends and developments within the territory What you need to succeed: A working knowledge of medical sales A strong track record of building lasting relationships Confidence absorbing and delivering technical product information Ability to use your own initiative and make things happen A full UK driving license and willingness to travel What you get in return: An electric or hybrid company car 27 days annual leave plus bank holidays Discretionary annual bonus scheme 7% employer pension contribution 3x Salary life assurance Group income protection scheme Enhanced sick pay and family friendly payments Private medical insurance Health and wellbeing programme Employee assistance programme And much more Apply now! We look forward to receiving your application! At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone - regardless of background, identity, or ability - feels valued, respected and empowered. Our recruitment practices reflect this commitment, ensuring equal opportunities for all. Our Recruitment Advisors are happy to support you with any questions or specific needs, you can find their contact details below. You can also request reasonable adjustments through our online form. B. Braun Medical Ltd. Lauren Adams
Jan 20, 2026
Full time
Medical Sales Specialist - Minimally Invasive Surgery You're an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That's why we would like to keep developing our company with you. Keeping your future in mind, we're making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise. Company: B. Braun Medical Ltd. Job Posting Location: Newcastle upon Tyne, Tyne and Wear, United Kingdom Functional Area: Sales Working Model: Remote Requisition ID: 8410 Join our Minimally Invasive Surgery team, who specialise in the provision of Minimally Invasive Products such as Camera stack systems, Advanced energy devices, Laparoscopic Instruments and the closure technology portfolio . You'll be working with existing customers while striving for successes with new customers across your territory. If you're a medical sales professional who is ready to take the next step in their career, this is a great role for you. Key Details: Job Title: Medical Sales Specialist Department: Minimally Invasive Surgery Location: Field Based, North East of England Working Hours: 40 hours weekly, Monday to Friday Contract: Permanent Your main responsibilities: Developing effective sales strategies and tactics, focusing on the clinical in-theatre sell Achieving sales targets set for the territory Building strong relationships with key accounts and customers Attending exhibitions, meetings, demonstrations and workshops both locally and nationally Assisting with the development of key reference centres for the range of products within the portfolio Keeping accurate business and call records on the CRM Keeping abreast of trends and developments within the territory What you need to succeed: A working knowledge of medical sales A strong track record of building lasting relationships Confidence absorbing and delivering technical product information Ability to use your own initiative and make things happen A full UK driving license and willingness to travel What you get in return: An electric or hybrid company car 27 days annual leave plus bank holidays Discretionary annual bonus scheme 7% employer pension contribution 3x Salary life assurance Group income protection scheme Enhanced sick pay and family friendly payments Private medical insurance Health and wellbeing programme Employee assistance programme And much more Apply now! We look forward to receiving your application! At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone - regardless of background, identity, or ability - feels valued, respected and empowered. Our recruitment practices reflect this commitment, ensuring equal opportunities for all. Our Recruitment Advisors are happy to support you with any questions or specific needs, you can find their contact details below. You can also request reasonable adjustments through our online form. B. Braun Medical Ltd. Lauren Adams
A leading engineering consultancy in the UK is seeking a Principal Process Engineer to lead design and execution on water projects. The successful candidate will have a degree in Chemical Engineering and relevant professional qualifications. Responsibilities include overseeing process engineering, analysing site performance, and ensuring compliance with standards. This role offers substantial opportunities for career advancement and financial benefits, reflective of the company's commitment to their employees.
Jan 20, 2026
Full time
A leading engineering consultancy in the UK is seeking a Principal Process Engineer to lead design and execution on water projects. The successful candidate will have a degree in Chemical Engineering and relevant professional qualifications. Responsibilities include overseeing process engineering, analysing site performance, and ensuring compliance with standards. This role offers substantial opportunities for career advancement and financial benefits, reflective of the company's commitment to their employees.
Airfreight Coordinator Location: Broughton Astley, Leicester Hours: Full-time, permanent (37.5 hours per week, Monday Friday) We are looking for a reliable and enthusiastic Airfreight Coordinator to join our client's team. In this role, you will manage airfreight bookings, coordinate collections and deliveries, and support our operations and administrative processes. You will be a key point of contact for customers and suppliers, ensuring smooth and compliant freight operations. Responsibilities: Handle airfreight bookings and provide quotes to meet customer needs Arrange collections and coordinate airfreight or courier transport, including documentation Prepare Customs Declarations and monitor deliveries Liaise with customers and suppliers to ensure smooth operations Support the operations process and resolve or report any issues Complete accounting and administrative tasks as required Ensure compliance with all regulatory requirements Key Skills and Attributes: Flexible, reliable, and a strong team player Excellent attention to detail and accuracy in data entry Strong communication skills and positive, enthusiastic attitude Honest, with excellent work ethics Able to follow verbal and written instructions and processes, with the ability to learn quickly Highly organised, with effective time management skills If you are proactive, organised, and enjoy working in a fast-paced logistics environment, we would love to hear from you!
Jan 20, 2026
Full time
Airfreight Coordinator Location: Broughton Astley, Leicester Hours: Full-time, permanent (37.5 hours per week, Monday Friday) We are looking for a reliable and enthusiastic Airfreight Coordinator to join our client's team. In this role, you will manage airfreight bookings, coordinate collections and deliveries, and support our operations and administrative processes. You will be a key point of contact for customers and suppliers, ensuring smooth and compliant freight operations. Responsibilities: Handle airfreight bookings and provide quotes to meet customer needs Arrange collections and coordinate airfreight or courier transport, including documentation Prepare Customs Declarations and monitor deliveries Liaise with customers and suppliers to ensure smooth operations Support the operations process and resolve or report any issues Complete accounting and administrative tasks as required Ensure compliance with all regulatory requirements Key Skills and Attributes: Flexible, reliable, and a strong team player Excellent attention to detail and accuracy in data entry Strong communication skills and positive, enthusiastic attitude Honest, with excellent work ethics Able to follow verbal and written instructions and processes, with the ability to learn quickly Highly organised, with effective time management skills If you are proactive, organised, and enjoy working in a fast-paced logistics environment, we would love to hear from you!
A global leader in medical technologies is seeking a Territory Sales Manager in Northern UK. The role involves identifying and pursuing sales opportunities, maintaining existing business, and providing exceptional customer service within the healthcare sector. Candidates should have a degree in sciences or business and proven success in medical device sales. A competitive remuneration package is offered, including commission, phone, laptop, and car.
Jan 20, 2026
Full time
A global leader in medical technologies is seeking a Territory Sales Manager in Northern UK. The role involves identifying and pursuing sales opportunities, maintaining existing business, and providing exceptional customer service within the healthcare sector. Candidates should have a degree in sciences or business and proven success in medical device sales. A competitive remuneration package is offered, including commission, phone, laptop, and car.
The Spare Parts and Purchase Officer manages spare-parts, parts-lifing and purchasing support for the LMDh program. We are looking for a full time employee. The duties of the Spare Parts and Purchase Officer will include: Manage the WRT in-store organisation on a daily basis Organise shipments to and from WRT with a hands-on approach Follow-up on purchasing of consumables for the LMDh team Maintain a good overview of the spare parts availability and stock Report to the Crew Chief and in matrix to the Program Manager Participate at stand-alone LMDh test events according to the latest BMW M Team WRT calendar Represent WRT and promote high-standards and quality of service in the workforce The Spare Parts and Purchase Officer should have the following desired skillset: Knowledge of race-car construction and lifing practices on strategic parts Hands on approach with a flexible 'Can Do' and 'Will Do' attitude Timely in reporting and flexible with workload and tight deadline Knowledge of English required, German and/or French is helpful Proficient use of IT systems and Microsoft Office Pro-active problem solver and strong organisation and planning capacities Be a TEAM PLAYER and have strong interpersonal skills, be motivated to reach goals and objectives of the team Promote our values (People, Passion, Performance) and commit to personal investment into the WRT ESG strategy.
Jan 20, 2026
Full time
The Spare Parts and Purchase Officer manages spare-parts, parts-lifing and purchasing support for the LMDh program. We are looking for a full time employee. The duties of the Spare Parts and Purchase Officer will include: Manage the WRT in-store organisation on a daily basis Organise shipments to and from WRT with a hands-on approach Follow-up on purchasing of consumables for the LMDh team Maintain a good overview of the spare parts availability and stock Report to the Crew Chief and in matrix to the Program Manager Participate at stand-alone LMDh test events according to the latest BMW M Team WRT calendar Represent WRT and promote high-standards and quality of service in the workforce The Spare Parts and Purchase Officer should have the following desired skillset: Knowledge of race-car construction and lifing practices on strategic parts Hands on approach with a flexible 'Can Do' and 'Will Do' attitude Timely in reporting and flexible with workload and tight deadline Knowledge of English required, German and/or French is helpful Proficient use of IT systems and Microsoft Office Pro-active problem solver and strong organisation and planning capacities Be a TEAM PLAYER and have strong interpersonal skills, be motivated to reach goals and objectives of the team Promote our values (People, Passion, Performance) and commit to personal investment into the WRT ESG strategy.
pastry chef de partie, required in Bury St Edmunds, £30000-£34000 + service/tips, with This pastry chef de partie role will cover the pastry section in the kitchen. The role We are looking for a pastry chef de partie from a rosette or a good background to run the pastry section in this kitchen, they have a restaurant and events as well. you will prep the pastry section, ensure your ready for service, prepare pastry items, plate the pastry in service and create some amazing pastry items. This role will include all the normal pastry chef de partie duties. This role reports into the head chef for the kitchen and is a section level pastry chef de partie running pastry. Experience We are looking for a pastry chef de partie from a rosette background or a fresh food background at either pastry chef de partie level or a chef de partie with some pastry skills looking to focus on pastry. • Salary to £30-34k + service/tips • pastry chef de partie • Bury St Edmunds • 28 days holiday Next Step: HtE RECRUITMENT ARE HERE TO HELP YOU FIND YOUR NEXT PERMANENT CHEF JOB. Since 2007 HtE Recruitment have placed 100s of chefs like you into full time positions. We have a wide range of Chef de Partie, Pastry Chef, Sous Chef and Head Chef positions across the UK. When you apply for this advert, we will save your contact details to call you regarding this job, please see our website or email we will send for a full GDPR privacy statement. We ask candidates to commit to a professional code of conduct which includes attending interviews (or letting us know if you can not make it in advance). Don't forget we will review your CV by what is on your CV, your application might be rejected if you are using a old CV which is not updated. HtE Recruitment is acting as a Recruitment Agency in relation to this permanent position. PLEASE NOTE WE COVER PERMANENT CHEF ROLES ONLY ON BEHALF OF COMPANIES AND DO NOT OFFER ANY TEMP/AGENCY WORK.
Jan 20, 2026
Full time
pastry chef de partie, required in Bury St Edmunds, £30000-£34000 + service/tips, with This pastry chef de partie role will cover the pastry section in the kitchen. The role We are looking for a pastry chef de partie from a rosette or a good background to run the pastry section in this kitchen, they have a restaurant and events as well. you will prep the pastry section, ensure your ready for service, prepare pastry items, plate the pastry in service and create some amazing pastry items. This role will include all the normal pastry chef de partie duties. This role reports into the head chef for the kitchen and is a section level pastry chef de partie running pastry. Experience We are looking for a pastry chef de partie from a rosette background or a fresh food background at either pastry chef de partie level or a chef de partie with some pastry skills looking to focus on pastry. • Salary to £30-34k + service/tips • pastry chef de partie • Bury St Edmunds • 28 days holiday Next Step: HtE RECRUITMENT ARE HERE TO HELP YOU FIND YOUR NEXT PERMANENT CHEF JOB. Since 2007 HtE Recruitment have placed 100s of chefs like you into full time positions. We have a wide range of Chef de Partie, Pastry Chef, Sous Chef and Head Chef positions across the UK. When you apply for this advert, we will save your contact details to call you regarding this job, please see our website or email we will send for a full GDPR privacy statement. We ask candidates to commit to a professional code of conduct which includes attending interviews (or letting us know if you can not make it in advance). Don't forget we will review your CV by what is on your CV, your application might be rejected if you are using a old CV which is not updated. HtE Recruitment is acting as a Recruitment Agency in relation to this permanent position. PLEASE NOTE WE COVER PERMANENT CHEF ROLES ONLY ON BEHALF OF COMPANIES AND DO NOT OFFER ANY TEMP/AGENCY WORK.
Head of Technology - AI Business Solutions At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark?Join us and be part of something bigger. Role Overview: Kainos' AI Business Solutions Practice helps customers transform their organisations using Microsoft Dynamics 365, Power Platform and emerging AI capabilities including Copilot and Copilot Studio. As the practice continues to expand, we are strengthening our leadership team by appointing a Head of Technology. This role is the senior technical leader for the practice. You will set and evolve the technical direction for Dynamics 365, Power Platform and Copilot, provide architectural leadership across pre sales and delivery, and help shape how we design modern, secure, scalable solutions using Microsoft technologies. You will work closely with the Practice Director and other practice leaders to ensure our technical vision, engineering standards and offerings continue to meet customer expectations and align with Microsoft's roadmap. You will also lead how the practice adopts AI first design principles across Dynamics, Power Platform and Copilot Studio, ensuring our solution approaches keep pace with the rapid evolution of Microsoft's AI ecosystem and reflect responsible, scalable engineering practice. A key part of the role is developing technical capability. You will lead our community of architects and engineers, provide technical mentorship, and shape the technical skills and practices that underpin our future growth. You will also act as a trusted adviser to senior customers and partners, helping them make confident technology decisions and adopt Business Applications and AI capabilities effectively. This role is suited to someone with deep expertise in Dynamics and Power Platform, a strong architectural foundation and a passion for developing people, capability and technical excellence at scale. Key responsibilities of the AI Business Solutions Head of Technology are: Set the technical direction for the Business Applications Practice, ensuring our approach reflects customer needs and stays aligned with Microsoft's roadmap Define and maintain architectural standards, reference models, integration patterns and security guidelines across Dynamics 365, Power Platform and Azure services Provide clear guidance on how emerging Microsoft capabilities, including Copilot, Copilot Studio, Fabric and data/AI services, should be evaluated and adopted Shape and evolve reusable patterns and delivery approaches that improve consistency, quality and scalability across our portfolio Define how AI capabilities across Copilot, Copilot Studio, Fabric and Foundry are incorporated into standard design patterns, technical architectures and delivery methods. People & Capability Leadership Provide technical mentorship to architects and engineers, supporting growth in solution design, architecture and engineering excellence Lead capability uplift across Dynamics, Power Platform, integration and AI aligned skills, ensuring the practice remains current with certification and best practice Foster an inclusive, collaborative technical community that promotes knowledge sharing and continuous learning Support hiring for senior technical roles by defining required technical competencies and participating in technical assessments where needed Provide technical oversight for the design and lifecycle of accelerators, reusable components and managed service elements, ensuring they align to Microsoft priorities and strengthen our commercial and delivery differentiation Act as a senior technical adviser to customers, guiding architectural decisions, transformation roadmaps and complex solution design Build trusted relationships with senior stakeholders across commercial, public sector and healthcare clients Engage with Microsoft on product roadmap discussions, engineering guidance and joint customer activity Support evaluation and onboarding of strategic partners and ISVs where they enhance our solution capabilities Represent Kainos in customer briefings, technical forums and partner events in a clear and credible manner Pre sales, Solutioning & Delivery Assurance Provide senior architectural oversight to key bids, ensuring proposals are feasible, secure and aligned to our technical standards Provide oversight on major or strategically important bids, ensuring the proposed solution aligns with technical standards and is both feasible and scalable Offer delivery assurance and oversight on high impact programmes or technical escalations Ensure projects follow engineering best practice, architectural governance and agreed technical standards Support delivery teams in resolving complex technical challenges and promote a proactive problem solving culture Own the definition and evolution of technical governance for the practice, including quality gates, design standards, architectural review processes and code guidelines that support consistent, high quality delivery across all teams Identify opportunities to develop reusable components, patterns, accelerators or tools that increase delivery efficiency and support repeatability Contribute to the creation and refinement of service offerings across Dynamics, Power Platform and AI enabled capabilities Lead structured evaluation of new Microsoft technologies, assessing where they can be responsibly applied within customer solutions Collaborate with wider Kainos teams to align on tooling, methods and responsible engineering practices Promote continuous improvement across engineering approaches, solution design and delivery methods Contribute to thought leadership through internal knowledge sharing, technical write ups, customer briefings or speaking engagements where appropriate Significant experience operating in a senior technical or architectural leadership role within the Microsoft Business Applications ecosystem Deep expertise in Dynamics 365 Customer Engagement and strong familiarity with other D365 modules or ERP workloads Proven experience shaping enterprise scale solutions and guiding technology choices through design, roadmap and delivery phases Strong architectural grounding and practical experience leading complex programmes or multi team implementations Demonstrated ability to influence senior stakeholders, communicate clearly with C level audiences and guide strategic technology decisions Experience developing, coaching and mentoring technical talent, with a track record of building high performing technical teams Evidence of working in a consulting or professional services environment within the UK or EMEA, ideally involving multi sector exposure Strong commercial awareness and the ability to balance technical integrity with business outcomes Experience contributing to or assuring pre sales activity, including shaping solutions, estimates and technical elements of proposals Experience working directly with Microsoft field, engineering or partner teams, including engagement on roadmap, co sell or joint customer activity Familiarity with Azure Data, Fabric, AI/ML or Copilot/Copilot Studio capabilities and how they extend Business Applications solutions Contributions to knowledge sharing, meetups, technical communities, blogs or events Exposure to multiple sectors such as financial services, public sector, healthcare or manufacturing Experience influencing or shaping go to market offerings or technical elements of service propositions A successful candidate is likely to: Be an experienced Principal Architect or senior hands on technology leader ready to step into a broader practice wide remit Have a balanced mix of technical depth, architectural rigour, people leadership and customer facing confidence Be comfortable taking ownership of standards, coaching others and shaping capability while staying grounded in real world delivery Thrives in a collaborative, growing practice where they can make a visible impact At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Jan 20, 2026
Full time
Head of Technology - AI Business Solutions At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark?Join us and be part of something bigger. Role Overview: Kainos' AI Business Solutions Practice helps customers transform their organisations using Microsoft Dynamics 365, Power Platform and emerging AI capabilities including Copilot and Copilot Studio. As the practice continues to expand, we are strengthening our leadership team by appointing a Head of Technology. This role is the senior technical leader for the practice. You will set and evolve the technical direction for Dynamics 365, Power Platform and Copilot, provide architectural leadership across pre sales and delivery, and help shape how we design modern, secure, scalable solutions using Microsoft technologies. You will work closely with the Practice Director and other practice leaders to ensure our technical vision, engineering standards and offerings continue to meet customer expectations and align with Microsoft's roadmap. You will also lead how the practice adopts AI first design principles across Dynamics, Power Platform and Copilot Studio, ensuring our solution approaches keep pace with the rapid evolution of Microsoft's AI ecosystem and reflect responsible, scalable engineering practice. A key part of the role is developing technical capability. You will lead our community of architects and engineers, provide technical mentorship, and shape the technical skills and practices that underpin our future growth. You will also act as a trusted adviser to senior customers and partners, helping them make confident technology decisions and adopt Business Applications and AI capabilities effectively. This role is suited to someone with deep expertise in Dynamics and Power Platform, a strong architectural foundation and a passion for developing people, capability and technical excellence at scale. Key responsibilities of the AI Business Solutions Head of Technology are: Set the technical direction for the Business Applications Practice, ensuring our approach reflects customer needs and stays aligned with Microsoft's roadmap Define and maintain architectural standards, reference models, integration patterns and security guidelines across Dynamics 365, Power Platform and Azure services Provide clear guidance on how emerging Microsoft capabilities, including Copilot, Copilot Studio, Fabric and data/AI services, should be evaluated and adopted Shape and evolve reusable patterns and delivery approaches that improve consistency, quality and scalability across our portfolio Define how AI capabilities across Copilot, Copilot Studio, Fabric and Foundry are incorporated into standard design patterns, technical architectures and delivery methods. People & Capability Leadership Provide technical mentorship to architects and engineers, supporting growth in solution design, architecture and engineering excellence Lead capability uplift across Dynamics, Power Platform, integration and AI aligned skills, ensuring the practice remains current with certification and best practice Foster an inclusive, collaborative technical community that promotes knowledge sharing and continuous learning Support hiring for senior technical roles by defining required technical competencies and participating in technical assessments where needed Provide technical oversight for the design and lifecycle of accelerators, reusable components and managed service elements, ensuring they align to Microsoft priorities and strengthen our commercial and delivery differentiation Act as a senior technical adviser to customers, guiding architectural decisions, transformation roadmaps and complex solution design Build trusted relationships with senior stakeholders across commercial, public sector and healthcare clients Engage with Microsoft on product roadmap discussions, engineering guidance and joint customer activity Support evaluation and onboarding of strategic partners and ISVs where they enhance our solution capabilities Represent Kainos in customer briefings, technical forums and partner events in a clear and credible manner Pre sales, Solutioning & Delivery Assurance Provide senior architectural oversight to key bids, ensuring proposals are feasible, secure and aligned to our technical standards Provide oversight on major or strategically important bids, ensuring the proposed solution aligns with technical standards and is both feasible and scalable Offer delivery assurance and oversight on high impact programmes or technical escalations Ensure projects follow engineering best practice, architectural governance and agreed technical standards Support delivery teams in resolving complex technical challenges and promote a proactive problem solving culture Own the definition and evolution of technical governance for the practice, including quality gates, design standards, architectural review processes and code guidelines that support consistent, high quality delivery across all teams Identify opportunities to develop reusable components, patterns, accelerators or tools that increase delivery efficiency and support repeatability Contribute to the creation and refinement of service offerings across Dynamics, Power Platform and AI enabled capabilities Lead structured evaluation of new Microsoft technologies, assessing where they can be responsibly applied within customer solutions Collaborate with wider Kainos teams to align on tooling, methods and responsible engineering practices Promote continuous improvement across engineering approaches, solution design and delivery methods Contribute to thought leadership through internal knowledge sharing, technical write ups, customer briefings or speaking engagements where appropriate Significant experience operating in a senior technical or architectural leadership role within the Microsoft Business Applications ecosystem Deep expertise in Dynamics 365 Customer Engagement and strong familiarity with other D365 modules or ERP workloads Proven experience shaping enterprise scale solutions and guiding technology choices through design, roadmap and delivery phases Strong architectural grounding and practical experience leading complex programmes or multi team implementations Demonstrated ability to influence senior stakeholders, communicate clearly with C level audiences and guide strategic technology decisions Experience developing, coaching and mentoring technical talent, with a track record of building high performing technical teams Evidence of working in a consulting or professional services environment within the UK or EMEA, ideally involving multi sector exposure Strong commercial awareness and the ability to balance technical integrity with business outcomes Experience contributing to or assuring pre sales activity, including shaping solutions, estimates and technical elements of proposals Experience working directly with Microsoft field, engineering or partner teams, including engagement on roadmap, co sell or joint customer activity Familiarity with Azure Data, Fabric, AI/ML or Copilot/Copilot Studio capabilities and how they extend Business Applications solutions Contributions to knowledge sharing, meetups, technical communities, blogs or events Exposure to multiple sectors such as financial services, public sector, healthcare or manufacturing Experience influencing or shaping go to market offerings or technical elements of service propositions A successful candidate is likely to: Be an experienced Principal Architect or senior hands on technology leader ready to step into a broader practice wide remit Have a balanced mix of technical depth, architectural rigour, people leadership and customer facing confidence Be comfortable taking ownership of standards, coaching others and shaping capability while staying grounded in real world delivery Thrives in a collaborative, growing practice where they can make a visible impact At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
