Job Title: Mortgage Collections Officer Location: London Hybrid 2-3 days a week in office 5-minute walk from Liverpool Street Station Salary: Up to £46,000 depending on experience Hours: Monday to Friday 9 am to 5:30 pm Benefits: Pension 8% employer contribution 25 days holiday rising by one day every three full calendar years to a max of 30) plus bank and public holidays Holiday purchase scheme Private medical cover Group income protection Life Assurance Yulife 24/7 Access to a doctor Season ticket loan - interest-free loan up to £10,000 for a rail ticket or parking season ticket once probation passed. Professional membership fees - paid for by the company if relevant to the role being performed. Cycle to work scheme. Gym health centre discounts or corporate gym membership with one set provider Personal dental cover Personal life insurance cover About our client and the role of Mortgage Collections Officer: The purpose of this role is to manage the collection of missed and outstanding mortgage payments from specialist mortgage customers, ensuring any customers experiencing financial difficulty are managed and supported in line with company policy and procedure. Responsibilities for the position of Mortgage Collections Officer: To be the first contact point for specialist mortgage customers and/or their authorised representatives on any current or impending payment issues. To manage missed payments on accounts, making initial contact with the customer in line with our agreed contact strategy. To work with customers in a polite, professional, and sensitive way, to clear missed payments quickly wherever possible, agreeing on alternative payment methods where applicable. To offer treatments to prevent any repeated missed payments, such as updating the payment date or updating direct debit details. To liaise with customers and/or their authorised representatives to understand the root cause of shortfall payments, identifying cases where financial difficulty is the primary cause. Where it is, offering the necessary support and payment plans to correct the account. To manage accounts that remain in payment shortfall, maintaining regular contact with customers or their authorised representatives in line with the bank's contact strategy. Adding cases to the Bank's Early Monitoring List in line with policy requirements. Creating trigger and referral reports for escalation of accounts to our business support team in the event of non-correction, with recommendations for future action where appropriate. To proactively manage pre-arrears and early warning indicator cases, including assessments and appropriate customer contact, in line with policy. To work towards a mandate to approve advisory triggers within the first line. To assist our Business Support team on Specialist Mortgage recovery cases where required. To become an authority and subject matter expert on early arrears management. To maintain an up-to-date and comprehensive knowledge of the team and group procedures and policies relevant to your role. To maintain accurate customer records across the company's databases and systems for accurate audit trail on all accounts. This includes the application of the correct forbearance flags on the customer account. To work towards, obtain and maintain a mandate to authorise early forbearance on customer accounts, including payment arrangements and payment deferment. Experience required for the position of Mortgage Collections Officer : Experience in mortgage arrears, within residential or buy-to-let lending Experience within an FCA-regulated environment Intermediate level skills in Microsoft Word and Excel are essential For more information regarding the role of Mortgage Collections Officer please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Aug 08, 2025
Full time
Job Title: Mortgage Collections Officer Location: London Hybrid 2-3 days a week in office 5-minute walk from Liverpool Street Station Salary: Up to £46,000 depending on experience Hours: Monday to Friday 9 am to 5:30 pm Benefits: Pension 8% employer contribution 25 days holiday rising by one day every three full calendar years to a max of 30) plus bank and public holidays Holiday purchase scheme Private medical cover Group income protection Life Assurance Yulife 24/7 Access to a doctor Season ticket loan - interest-free loan up to £10,000 for a rail ticket or parking season ticket once probation passed. Professional membership fees - paid for by the company if relevant to the role being performed. Cycle to work scheme. Gym health centre discounts or corporate gym membership with one set provider Personal dental cover Personal life insurance cover About our client and the role of Mortgage Collections Officer: The purpose of this role is to manage the collection of missed and outstanding mortgage payments from specialist mortgage customers, ensuring any customers experiencing financial difficulty are managed and supported in line with company policy and procedure. Responsibilities for the position of Mortgage Collections Officer: To be the first contact point for specialist mortgage customers and/or their authorised representatives on any current or impending payment issues. To manage missed payments on accounts, making initial contact with the customer in line with our agreed contact strategy. To work with customers in a polite, professional, and sensitive way, to clear missed payments quickly wherever possible, agreeing on alternative payment methods where applicable. To offer treatments to prevent any repeated missed payments, such as updating the payment date or updating direct debit details. To liaise with customers and/or their authorised representatives to understand the root cause of shortfall payments, identifying cases where financial difficulty is the primary cause. Where it is, offering the necessary support and payment plans to correct the account. To manage accounts that remain in payment shortfall, maintaining regular contact with customers or their authorised representatives in line with the bank's contact strategy. Adding cases to the Bank's Early Monitoring List in line with policy requirements. Creating trigger and referral reports for escalation of accounts to our business support team in the event of non-correction, with recommendations for future action where appropriate. To proactively manage pre-arrears and early warning indicator cases, including assessments and appropriate customer contact, in line with policy. To work towards a mandate to approve advisory triggers within the first line. To assist our Business Support team on Specialist Mortgage recovery cases where required. To become an authority and subject matter expert on early arrears management. To maintain an up-to-date and comprehensive knowledge of the team and group procedures and policies relevant to your role. To maintain accurate customer records across the company's databases and systems for accurate audit trail on all accounts. This includes the application of the correct forbearance flags on the customer account. To work towards, obtain and maintain a mandate to authorise early forbearance on customer accounts, including payment arrangements and payment deferment. Experience required for the position of Mortgage Collections Officer : Experience in mortgage arrears, within residential or buy-to-let lending Experience within an FCA-regulated environment Intermediate level skills in Microsoft Word and Excel are essential For more information regarding the role of Mortgage Collections Officer please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Job Title: Head of Servicing Location: London Hybrid 2 days in the office, 3 WFH Salary: Confirmed on application Hours: Monday to Friday 9 am to 5.30 pm Benefits: 30 days holiday plus bank holidays Salary sacrifice pension scheme Employee assistance programme Health cash plan Growth share Professional development and growth opportunities Annual discretionary bonus About the position of Head of Servicing: We are seeking a dynamic Head of Servicing to lead and oversee the full mortgage servicing lifecycle, from post-offer through redemption. In this role, you will manage both in-house teams and key external service providers to ensure efficient, customer-focused operations. This senior role requires strong leadership, deep mortgage operations experience, and a passion for regulatory compliance and continuous improvement. You will drive process optimisation, build collaborative partnerships, and support the delivery of excellent service in a fast-growing, innovative lending business. If you're a strategic thinker with a hands-on approach and a desire to make a real impact, this is an exciting opportunity to join a forward-thinking company at the forefront of later-life mortgage lending. Responsibilities for the role of Head of Servicing: Develop and optimise customer-focused mortgage servicing processes. Manage a mix of in-house and outsourced servicing operations. Ensure seamless collaboration between internal teams and external partners. Set and monitor KPIs, SLAs, and quality standards. Identify and implement operational improvements. Oversee resourcing to meet service demands. Lead the rollout of third-party servicing for Lifetime mortgages. Report servicing performance to senior leadership. Manage key supplier relationships and contracts. Ensure regulatory compliance and address any gaps. Support risk and vulnerability governance committees. Experience and skills required for the role of Head of Servicing: UK mortgage operations experience, ideally with later-life lending and primary/special servicing. In-depth knowledge of relevant regulations (FCA, GDPR, MCOB). Strong leadership skills with a track record of developing high-performing teams. Experience supporting growth in scale-up servicing environments preferred. Excellent negotiation, communication, and stakeholder management abilities. Analytical and data-driven problem solver. Proficient with mortgage technology, automation, and AI tools. Strategic, adaptable leader with high emotional intelligence and collaborative approach. For more information regarding the role of Head of Servicing please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Aug 06, 2025
Full time
Job Title: Head of Servicing Location: London Hybrid 2 days in the office, 3 WFH Salary: Confirmed on application Hours: Monday to Friday 9 am to 5.30 pm Benefits: 30 days holiday plus bank holidays Salary sacrifice pension scheme Employee assistance programme Health cash plan Growth share Professional development and growth opportunities Annual discretionary bonus About the position of Head of Servicing: We are seeking a dynamic Head of Servicing to lead and oversee the full mortgage servicing lifecycle, from post-offer through redemption. In this role, you will manage both in-house teams and key external service providers to ensure efficient, customer-focused operations. This senior role requires strong leadership, deep mortgage operations experience, and a passion for regulatory compliance and continuous improvement. You will drive process optimisation, build collaborative partnerships, and support the delivery of excellent service in a fast-growing, innovative lending business. If you're a strategic thinker with a hands-on approach and a desire to make a real impact, this is an exciting opportunity to join a forward-thinking company at the forefront of later-life mortgage lending. Responsibilities for the role of Head of Servicing: Develop and optimise customer-focused mortgage servicing processes. Manage a mix of in-house and outsourced servicing operations. Ensure seamless collaboration between internal teams and external partners. Set and monitor KPIs, SLAs, and quality standards. Identify and implement operational improvements. Oversee resourcing to meet service demands. Lead the rollout of third-party servicing for Lifetime mortgages. Report servicing performance to senior leadership. Manage key supplier relationships and contracts. Ensure regulatory compliance and address any gaps. Support risk and vulnerability governance committees. Experience and skills required for the role of Head of Servicing: UK mortgage operations experience, ideally with later-life lending and primary/special servicing. In-depth knowledge of relevant regulations (FCA, GDPR, MCOB). Strong leadership skills with a track record of developing high-performing teams. Experience supporting growth in scale-up servicing environments preferred. Excellent negotiation, communication, and stakeholder management abilities. Analytical and data-driven problem solver. Proficient with mortgage technology, automation, and AI tools. Strategic, adaptable leader with high emotional intelligence and collaborative approach. For more information regarding the role of Head of Servicing please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Job Title: Head of Underwriting - Commercial Mortgages Location: London Salary: Up to £100,000 depending on experience, plus benefits About the position of Head of Underwriting - Commercial Mortgages: We're working with a specialist lender entering an exciting new phase with the launch of their Commercial Mortgages division. We we're looking for a Head of Underwriting to play a pivotal role in shaping its future. Joining at an early stage, you'll be hands-on from day one, underwriting cases while helping to lay the foundation for a function that's set to grow. This is a unique chance to be part of a small, agile team with big ambitions, where your expertise will directly influence the success and direction of the commercial lending strategy. We welcome applications from experienced Heads of Underwriting, as well as ambitious Senior Underwriters ready to take the next step in their career. You'll bring strong credit skills, a proactive mindset, and a desire to contribute beyond a typical underwriting role as the department scales. If you're looking for influence, visibility, and the chance to grow with a business, this role offers exactly that. Responsibilities required for the role of Head of Underwriting - Commercial Mortgages: Underwrite mortgage applications pragmatically within delegated authority. Assess credit reports, financials, bank statements, and valuations to support sound lending decisions. Balance risk and flexibility to maintain low arrears and losses in a specialist lending environment. Escalate out-of-policy cases with clear rationale and engage key stakeholders in Group Risk. Ensure strong AML and customer due diligence practices are followed. Maintain high accuracy across documentation and data entry. Respond promptly to internal and external queries, upholding service standards. Communicate decisions clearly to brokers and build strong working relationships. Manage a pipeline of cases through to formal offer, meeting agreed SLAs. Adhere to company policies, procedures, and compliance requirements. Collaborate with cross-functional teams and contribute to process improvements as the team scales. Experience required for the role of Head of Underwriting - Commercial Mortgages: Experience in commercial mortgages is essential Experienced Senior Underwriter looking for the next step. We can also consider experienced 'Heads of' Strong risk awareness paired with balanced judgment. Commitment to delivering exceptional customer service with a customer-centric approach. Adaptable and flexible in achieving delivery goals. Skilled in management and collaboration. Effective communication skills. Adaptable to new products and emerging markets. A dedicated team player. For more information regarding the role of Head of Underwriting - Commercial Mortgages , please get in touch with us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Aug 01, 2025
Full time
Job Title: Head of Underwriting - Commercial Mortgages Location: London Salary: Up to £100,000 depending on experience, plus benefits About the position of Head of Underwriting - Commercial Mortgages: We're working with a specialist lender entering an exciting new phase with the launch of their Commercial Mortgages division. We we're looking for a Head of Underwriting to play a pivotal role in shaping its future. Joining at an early stage, you'll be hands-on from day one, underwriting cases while helping to lay the foundation for a function that's set to grow. This is a unique chance to be part of a small, agile team with big ambitions, where your expertise will directly influence the success and direction of the commercial lending strategy. We welcome applications from experienced Heads of Underwriting, as well as ambitious Senior Underwriters ready to take the next step in their career. You'll bring strong credit skills, a proactive mindset, and a desire to contribute beyond a typical underwriting role as the department scales. If you're looking for influence, visibility, and the chance to grow with a business, this role offers exactly that. Responsibilities required for the role of Head of Underwriting - Commercial Mortgages: Underwrite mortgage applications pragmatically within delegated authority. Assess credit reports, financials, bank statements, and valuations to support sound lending decisions. Balance risk and flexibility to maintain low arrears and losses in a specialist lending environment. Escalate out-of-policy cases with clear rationale and engage key stakeholders in Group Risk. Ensure strong AML and customer due diligence practices are followed. Maintain high accuracy across documentation and data entry. Respond promptly to internal and external queries, upholding service standards. Communicate decisions clearly to brokers and build strong working relationships. Manage a pipeline of cases through to formal offer, meeting agreed SLAs. Adhere to company policies, procedures, and compliance requirements. Collaborate with cross-functional teams and contribute to process improvements as the team scales. Experience required for the role of Head of Underwriting - Commercial Mortgages: Experience in commercial mortgages is essential Experienced Senior Underwriter looking for the next step. We can also consider experienced 'Heads of' Strong risk awareness paired with balanced judgment. Commitment to delivering exceptional customer service with a customer-centric approach. Adaptable and flexible in achieving delivery goals. Skilled in management and collaboration. Effective communication skills. Adaptable to new products and emerging markets. A dedicated team player. For more information regarding the role of Head of Underwriting - Commercial Mortgages , please get in touch with us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Job Title: Head of Property Valuation Location: Bristol - Hybrid Salary: Competitive, flexible in structure, generous bonus scheme plus car allowance Benefits: Competitive salary with performance-related reward scheme (percentage of gross turnover). Flexible working arrangements to support work-life balance. Opportunity to invest in and grow with the business. About our Client and the role of Head of Property Valuation: Our client is seeking an entrepreneurial and motivated individual to lead their valuation business. This is a unique opportunity to build, shape, and lead a regional team with full support from senior leadership. The successful candidate will deliver intelligent valuation solutions across a broad spectrum of real estate sectors while fostering a culture of innovation and teamwork. You will lead the valuation practice in Bristol, working with an extensive client base that includes lending institutions, investors, developers, owner-occupiers, private individuals, and public bodies. The role offers the autonomy to drive business development, establish a best-in-class valuation service, and grow a dynamic and high-performing team. Responsibilities for the role of Head of Property Valuation: Provide market-leading valuation advice on a diverse range of asset types. Conduct Red Book valuations for lending institutions. Undertake valuations for purposes such as accounting, tax, mergers, acquisitions, and expert witness. Manage instruction timelines to meet deadlines and deliverables. Develop and maintain a strong pipeline of client prospects and fee income opportunities. Build a high-performing team, working closely with senior leadership to establish and grow the business. Attend industry events and expand your professional network. Present market trends and intelligence to clients and stakeholders. Prepare professional pitch documents to secure new instructions. Identify, manage, and mitigate risks within the business. Experience required for the role of Head of Property Valuation: MRICS/FRICS qualified and a Registered Valuer. Proven experience in valuations for commercial and residential properties, including both investment and development projects. Strong analytical skills with attention to detail. Proficient in valuation software and Microsoft Office (Word, Excel, PowerPoint). Excellent organisational and time management skills to handle multiple tasks and meet strict deadlines. Exceptional communication skills for developing client relationships and team collaboration. Deep understanding of the property market, local geography, and valuation processes. Self-motivated, proactive, and a team player with the ability to operate independently when required. For more information regarding the role of Head of Property Valuation please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jul 24, 2025
Full time
Job Title: Head of Property Valuation Location: Bristol - Hybrid Salary: Competitive, flexible in structure, generous bonus scheme plus car allowance Benefits: Competitive salary with performance-related reward scheme (percentage of gross turnover). Flexible working arrangements to support work-life balance. Opportunity to invest in and grow with the business. About our Client and the role of Head of Property Valuation: Our client is seeking an entrepreneurial and motivated individual to lead their valuation business. This is a unique opportunity to build, shape, and lead a regional team with full support from senior leadership. The successful candidate will deliver intelligent valuation solutions across a broad spectrum of real estate sectors while fostering a culture of innovation and teamwork. You will lead the valuation practice in Bristol, working with an extensive client base that includes lending institutions, investors, developers, owner-occupiers, private individuals, and public bodies. The role offers the autonomy to drive business development, establish a best-in-class valuation service, and grow a dynamic and high-performing team. Responsibilities for the role of Head of Property Valuation: Provide market-leading valuation advice on a diverse range of asset types. Conduct Red Book valuations for lending institutions. Undertake valuations for purposes such as accounting, tax, mergers, acquisitions, and expert witness. Manage instruction timelines to meet deadlines and deliverables. Develop and maintain a strong pipeline of client prospects and fee income opportunities. Build a high-performing team, working closely with senior leadership to establish and grow the business. Attend industry events and expand your professional network. Present market trends and intelligence to clients and stakeholders. Prepare professional pitch documents to secure new instructions. Identify, manage, and mitigate risks within the business. Experience required for the role of Head of Property Valuation: MRICS/FRICS qualified and a Registered Valuer. Proven experience in valuations for commercial and residential properties, including both investment and development projects. Strong analytical skills with attention to detail. Proficient in valuation software and Microsoft Office (Word, Excel, PowerPoint). Excellent organisational and time management skills to handle multiple tasks and meet strict deadlines. Exceptional communication skills for developing client relationships and team collaboration. Deep understanding of the property market, local geography, and valuation processes. Self-motivated, proactive, and a team player with the ability to operate independently when required. For more information regarding the role of Head of Property Valuation please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Job Title: Regional Account Manager - Bridging Location: London to Hertfordshire Salary: Up to circa £75,000 basic + Commission (OTE circa £120,000 uncapped) Benefits: Private Medical Healthcare Contributory Pension Scheme Life Assurance Dental Plan Free Eye Tests Annual Leave Purchase Scheme 25 Days Annual Leave + Bank Holidays Regular Social Events Perk Box Benefits Career Development Opportunities About our Client and the role of Regional Account Manager - Bridging: An exciting opportunity to join a well-established and highly respected specialist lender with over 20 years of success in the market. With a strong presence and reputation in the intermediary space, this business is known for its deep industry expertise and long-standing relationships. As a Regional Account Manager, you'll be responsible for originating new lending opportunities across bridging finance and development finance. You'll manage and grow relationships with mortgage intermediaries, professional introducers, and direct applicants, playing a key role in driving business growth and meeting revenue targets. What sets this opportunity apart is the support structure-you'll benefit from having your own dedicated telephone BDM, working alongside you to help drive your sales pipeline and contribute directly to your targets. We welcome candidates from a bridging or development finance background, especially those with a strong track record in specialist lending and a proactive, self-starter mindset. Responsibilities for the role of Regional Account Manager - Bridging: Proactively manage your diary to maximise face-to-face meetings and drive new business across bridging finance. Build and nurture relationships with mortgage intermediaries, introducers, and direct clients within your region. Work closely with internal sales support and leadership to maintain a strong, active pipeline. Respond to new enquiries promptly, logging activity accurately in the CRM. Develop a strong understanding of our products and criteria to support and train broker partners. Represent the company at industry events and attend head office meetings when required. Stay up to date on market trends and competitor activity to support product development. Experience required for the role of Regional Account Manager - Bridging: Experience in business development and working with introducers, ideally within bridging or development finance. Candidates from the wider mortgage market with limited exposure to these areas will also be considered. A proven ability to manage your own diary and operate effectively in a field-based role is essential. Excellent sales, presentation, and training skills, particularly when supporting broker and intermediary partners. Demonstrated strength in relationship-building and clear communication, both written and verbal. Highly self-motivated, with the ability to work independently while collaborating closely with internal teams. For more information regarding the role of Regional Account Manager - Bridging please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jul 17, 2025
Full time
Job Title: Regional Account Manager - Bridging Location: London to Hertfordshire Salary: Up to circa £75,000 basic + Commission (OTE circa £120,000 uncapped) Benefits: Private Medical Healthcare Contributory Pension Scheme Life Assurance Dental Plan Free Eye Tests Annual Leave Purchase Scheme 25 Days Annual Leave + Bank Holidays Regular Social Events Perk Box Benefits Career Development Opportunities About our Client and the role of Regional Account Manager - Bridging: An exciting opportunity to join a well-established and highly respected specialist lender with over 20 years of success in the market. With a strong presence and reputation in the intermediary space, this business is known for its deep industry expertise and long-standing relationships. As a Regional Account Manager, you'll be responsible for originating new lending opportunities across bridging finance and development finance. You'll manage and grow relationships with mortgage intermediaries, professional introducers, and direct applicants, playing a key role in driving business growth and meeting revenue targets. What sets this opportunity apart is the support structure-you'll benefit from having your own dedicated telephone BDM, working alongside you to help drive your sales pipeline and contribute directly to your targets. We welcome candidates from a bridging or development finance background, especially those with a strong track record in specialist lending and a proactive, self-starter mindset. Responsibilities for the role of Regional Account Manager - Bridging: Proactively manage your diary to maximise face-to-face meetings and drive new business across bridging finance. Build and nurture relationships with mortgage intermediaries, introducers, and direct clients within your region. Work closely with internal sales support and leadership to maintain a strong, active pipeline. Respond to new enquiries promptly, logging activity accurately in the CRM. Develop a strong understanding of our products and criteria to support and train broker partners. Represent the company at industry events and attend head office meetings when required. Stay up to date on market trends and competitor activity to support product development. Experience required for the role of Regional Account Manager - Bridging: Experience in business development and working with introducers, ideally within bridging or development finance. Candidates from the wider mortgage market with limited exposure to these areas will also be considered. A proven ability to manage your own diary and operate effectively in a field-based role is essential. Excellent sales, presentation, and training skills, particularly when supporting broker and intermediary partners. Demonstrated strength in relationship-building and clear communication, both written and verbal. Highly self-motivated, with the ability to work independently while collaborating closely with internal teams. For more information regarding the role of Regional Account Manager - Bridging please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Job Title: Head of Property Valuation Location: Manchester - Hybrid Salary: Competitive, flexible in structure, generous bonus scheme plus car allowance Benefits: Competitive salary with performance-related reward scheme (percentage of gross turnover). Flexible working arrangements to support work-life balance. Opportunity to invest in and grow with the business. About our Client and the role of Head of Valuation: Our client is seeking an entrepreneurial and motivated individual to lead their valuation business. This is a unique opportunity to build, shape, and lead a regional team with full support from senior leadership. The successful candidate will deliver intelligent valuation solutions across a broad spectrum of real estate sectors while fostering a culture of innovation and teamwork. You will lead the valuation practice in Manchester, working with an extensive client base that includes lending institutions, investors, developers, owner-occupiers, private individuals, and public bodies. The role offers the autonomy to drive business development, establish a best-in-class valuation service, and grow a dynamic and high-performing team. Responsibilities for the role of Head of Valuation: Provide market-leading valuation advice on a diverse range of asset types. Conduct Red Book valuations for lending institutions. Undertake valuations for purposes such as accounting, tax, mergers, acquisitions, and expert witness. Manage instruction timelines to meet deadlines and deliverables. Develop and maintain a strong pipeline of client prospects and fee income opportunities. Build a high-performing team, working closely with senior leadership to establish and grow the business. Attend industry events and expand your professional network. Present market trends and intelligence to clients and stakeholders. Prepare professional pitch documents to secure new instructions. Identify, manage, and mitigate risks within the business. Experience required for the role of Head of Valuation: MRICS/FRICS qualified and a Registered Valuer. Proven experience in valuations for commercial and residential properties, including both investment and development projects. Strong analytical skills with attention to detail. Proficient in valuation software and Microsoft Office (Word, Excel, PowerPoint). Excellent organisational and time management skills to handle multiple tasks and meet strict deadlines. Exceptional communication skills for developing client relationships and team collaboration. Deep understanding of the property market, local geography, and valuation processes. Self-motivated, proactive, and a team player with the ability to operate independently when required. For more information regarding the role of Head of Valuation please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Feb 13, 2025
Full time
Job Title: Head of Property Valuation Location: Manchester - Hybrid Salary: Competitive, flexible in structure, generous bonus scheme plus car allowance Benefits: Competitive salary with performance-related reward scheme (percentage of gross turnover). Flexible working arrangements to support work-life balance. Opportunity to invest in and grow with the business. About our Client and the role of Head of Valuation: Our client is seeking an entrepreneurial and motivated individual to lead their valuation business. This is a unique opportunity to build, shape, and lead a regional team with full support from senior leadership. The successful candidate will deliver intelligent valuation solutions across a broad spectrum of real estate sectors while fostering a culture of innovation and teamwork. You will lead the valuation practice in Manchester, working with an extensive client base that includes lending institutions, investors, developers, owner-occupiers, private individuals, and public bodies. The role offers the autonomy to drive business development, establish a best-in-class valuation service, and grow a dynamic and high-performing team. Responsibilities for the role of Head of Valuation: Provide market-leading valuation advice on a diverse range of asset types. Conduct Red Book valuations for lending institutions. Undertake valuations for purposes such as accounting, tax, mergers, acquisitions, and expert witness. Manage instruction timelines to meet deadlines and deliverables. Develop and maintain a strong pipeline of client prospects and fee income opportunities. Build a high-performing team, working closely with senior leadership to establish and grow the business. Attend industry events and expand your professional network. Present market trends and intelligence to clients and stakeholders. Prepare professional pitch documents to secure new instructions. Identify, manage, and mitigate risks within the business. Experience required for the role of Head of Valuation: MRICS/FRICS qualified and a Registered Valuer. Proven experience in valuations for commercial and residential properties, including both investment and development projects. Strong analytical skills with attention to detail. Proficient in valuation software and Microsoft Office (Word, Excel, PowerPoint). Excellent organisational and time management skills to handle multiple tasks and meet strict deadlines. Exceptional communication skills for developing client relationships and team collaboration. Deep understanding of the property market, local geography, and valuation processes. Self-motivated, proactive, and a team player with the ability to operate independently when required. For more information regarding the role of Head of Valuation please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Job Title: Lending Director Location: Home-based with occasional travel to London Head Office Salary: Competitive, based on experience Hours: Monday to Friday, 9.00am - 5.30pm Benefits: Competitive salary and bonus structure Pension contributions Generous holiday allowance Private medical cover Life assurance Professional development opportunities Flexible working arrangements About the Position of Lending Director Our client, a specialist lender, is expanding its Development Finance division and seeking a Lending Director. This role involves originating, underwriting, and managing a portfolio of property development loans. The ideal candidate will possess strong expertise in residential and commercial property lending and have an established network within the sector. Responsibilities Required for the Role of Lending Director Originate a portfolio of high-quality property development loans, ensuring alignment with strategic goals and financial targets. Manage the entire lifecycle of deals, from initial inquiries and proposals to loan drawdown and ongoing monitoring, supported by the Case Management team. Take primary responsibility for a portfolio of customer relationships, ensuring loans are conducted in line with expectations through to full repayment. Enhance the lender's profile within the residential and property industry through proactive marketing, intelligent deal structuring, and exceptional customer service. Drive lending volume and profitability, meeting and exceeding strategic objectives. Critically review internal processes to ensure they remain efficient, effective, and robust. Develop and maintain a database of potential customers. Experience and Skills Required for the Role of Lending Director Proven track record in residential and commercial property lending. Extensive network within the UK commercial property sector, including borrowers, lawyers, valuers, and other intermediaries. In-depth knowledge of property development and a passion for the industry. Strong understanding of market trends and the ability to create innovative funding solutions. Excellent literacy and report-writing skills. High-level analytical skills with strong attention to detail. Ability to communicate clearly and persuasively at all levels. Demonstrated ability to work independently and manage the end-to-end deal lifecycle. Experience originating business through direct and broker channels. For more information about the role of Lending Director, please get in touch with us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to the high volume of applications, we will only contact you if your application has been successful. We aim to respond to successful candidates within two business days.
Feb 13, 2025
Full time
Job Title: Lending Director Location: Home-based with occasional travel to London Head Office Salary: Competitive, based on experience Hours: Monday to Friday, 9.00am - 5.30pm Benefits: Competitive salary and bonus structure Pension contributions Generous holiday allowance Private medical cover Life assurance Professional development opportunities Flexible working arrangements About the Position of Lending Director Our client, a specialist lender, is expanding its Development Finance division and seeking a Lending Director. This role involves originating, underwriting, and managing a portfolio of property development loans. The ideal candidate will possess strong expertise in residential and commercial property lending and have an established network within the sector. Responsibilities Required for the Role of Lending Director Originate a portfolio of high-quality property development loans, ensuring alignment with strategic goals and financial targets. Manage the entire lifecycle of deals, from initial inquiries and proposals to loan drawdown and ongoing monitoring, supported by the Case Management team. Take primary responsibility for a portfolio of customer relationships, ensuring loans are conducted in line with expectations through to full repayment. Enhance the lender's profile within the residential and property industry through proactive marketing, intelligent deal structuring, and exceptional customer service. Drive lending volume and profitability, meeting and exceeding strategic objectives. Critically review internal processes to ensure they remain efficient, effective, and robust. Develop and maintain a database of potential customers. Experience and Skills Required for the Role of Lending Director Proven track record in residential and commercial property lending. Extensive network within the UK commercial property sector, including borrowers, lawyers, valuers, and other intermediaries. In-depth knowledge of property development and a passion for the industry. Strong understanding of market trends and the ability to create innovative funding solutions. Excellent literacy and report-writing skills. High-level analytical skills with strong attention to detail. Ability to communicate clearly and persuasively at all levels. Demonstrated ability to work independently and manage the end-to-end deal lifecycle. Experience originating business through direct and broker channels. For more information about the role of Lending Director, please get in touch with us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to the high volume of applications, we will only contact you if your application has been successful. We aim to respond to successful candidates within two business days.
Job Title: Customer Services Administrator Location: Ipswich with home working a few days a week after successful completion of training Salary: Confirmed at application stage Benefits: Pension Life cover 23 days Holiday rising to 25 days after 2 years Voluntary/flexible/opt-in benefits that can include Private Medical Insurance, Holiday Buy, Voluntary additional life/partner life cover, Critical/partner Illness Cover, Dental Insurance, Medical Cash Plan, Health Screening, RAC Motor Breakdown Cover, Cycle to work scheme, Retail Vouchers, Travel Insurance, Childcare Voucher scheme, Season Ticket Loans and Give As You Earn Hours: 9am to 5.30pm Monday to Friday About the role of Customer Services Administrator Working in a busy team your role will focus on providing a high level of customer services and the associated administration to existing mortgage and loan customers. Full training will be provided. This is a super position for someone keen to develop their career in the financial services and specialist lending sectors. You will deal with a variety of queries from borrowers, third parties and clients and will be required to deliver a professional service to all parties. Responsibilities for the role of Customer Services Administrator Receive and resolve queries from existing mortgage customers/borrowers and their advisers Report problem issues accurately and proactively in a timely and professional manner Ensure that changed made to a borrowers account are dealt in accordance to process and procedures Explain the terms and conditions of a borrower's loan to the borrower has a good understanding of the terms and conditions of the loan Accurately record actions and conversation on the internal database Liaise with third parties Experience required for the role of Customer Services Administrator Great customer service skills and experience of telephone-based customer services. Ability to communicate at all levels Ability to meet deadlines and organise workload Strong team player work ethic Knowledge of mortgage documentation or an understanding of the mortgage market is highly desirable but not essential For more information regarding the role of Customer Services Administrator please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days
Dec 08, 2022
Full time
Job Title: Customer Services Administrator Location: Ipswich with home working a few days a week after successful completion of training Salary: Confirmed at application stage Benefits: Pension Life cover 23 days Holiday rising to 25 days after 2 years Voluntary/flexible/opt-in benefits that can include Private Medical Insurance, Holiday Buy, Voluntary additional life/partner life cover, Critical/partner Illness Cover, Dental Insurance, Medical Cash Plan, Health Screening, RAC Motor Breakdown Cover, Cycle to work scheme, Retail Vouchers, Travel Insurance, Childcare Voucher scheme, Season Ticket Loans and Give As You Earn Hours: 9am to 5.30pm Monday to Friday About the role of Customer Services Administrator Working in a busy team your role will focus on providing a high level of customer services and the associated administration to existing mortgage and loan customers. Full training will be provided. This is a super position for someone keen to develop their career in the financial services and specialist lending sectors. You will deal with a variety of queries from borrowers, third parties and clients and will be required to deliver a professional service to all parties. Responsibilities for the role of Customer Services Administrator Receive and resolve queries from existing mortgage customers/borrowers and their advisers Report problem issues accurately and proactively in a timely and professional manner Ensure that changed made to a borrowers account are dealt in accordance to process and procedures Explain the terms and conditions of a borrower's loan to the borrower has a good understanding of the terms and conditions of the loan Accurately record actions and conversation on the internal database Liaise with third parties Experience required for the role of Customer Services Administrator Great customer service skills and experience of telephone-based customer services. Ability to communicate at all levels Ability to meet deadlines and organise workload Strong team player work ethic Knowledge of mortgage documentation or an understanding of the mortgage market is highly desirable but not essential For more information regarding the role of Customer Services Administrator please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days
