Joseph Joseph Ltd

2 job(s) at Joseph Joseph Ltd

Joseph Joseph Ltd
Nov 21, 2025
Full time
At Joseph Joseph, we are driven by a simple yet powerful belief - that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life. Headquartered in London, we have grown into one of the world's most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business. We are looking for a Head of Ecommerce Trading to join us at Joseph Joseph. Reporting to the Ecommerce Director, this role will oversee the day-to-day management of the Ecommerce team, ensuring the effective execution of sales and promotional activities, working closely with other departments to enhance the customer experience and maximise conversion rates. What you will be doing: Develop and implement the overall Ecommerce trading strategy to achieve sales, profit and growth targets. Manage online pricing strategies, product launches, promotional campaigns and seasonal offers to drive performance Provide regular reporting and insight to senior management on trading & KPI performance, highlighting opportunities & risks. Working with the eCommerce director, set weekly & monthly revenue targets aligned with annual net revenue targets. Create & own the trading calendar, ensuring promotional and trading plan is sufficient to meet revenue targets Optimise the online customer experience working with the design and development teams to enhance navigation, search and the checkout experience. Develop a comprehensive experimentation & personalisation program to improve conversion rate Drive AOV Work with demand planning to develop an effective inventory forecast and with logistics to ensure timely customer delivery> Lead a team of 2, develop the ecommerce team, fostering a high-performance culture What we need from you: Proven experience in a senior ecommerce trading role, preferably in a fast-paced retail organisation Strong commercial acumen with a deep understanding of online sales strategies, merchandising, and promotional mechanics Proficient in ecommerce platforms (Shopify essential), web analytics tools (e.g., Google Analytics), and reporting tools. Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions. Strong knowledge of UX/UI principles and A/b testing methodologies Excellent leadership, communication, and stakeholder management skills. Ability to work collaboratively across departments and influence cross-functional teams. What you'll get from us: Competitive salary and holiday allowance Company performance related bonus A pension contribution An exclusive staff discount 24/7 healthcare appointment support Hybrid working - 3 days in office & 2 days from home and flex start/finish times External private employee wellbeing support Access to Perkbox Volunteer days Team Recognition scheme Training and Development Holiday carry-over scheme Season-ticket travel loan Cycle to work scheme Parental Leave support Holiday trading (buy/sell) and extra holiday days for long service
Joseph Joseph Ltd
Nov 20, 2025
Full time
At Joseph Joseph, we are driven by a simple yet powerful belief - that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life. Headquartered in London, we have grown into one of the world's most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business. As a People and Culture Partner, you will work closely with leaders across some of our key functions to deliver a best-in-class people experience. You'll play a key role in shaping culture, supporting performance, and implementing people initiatives at a functional level. This role is ideal for someone who is people-focused, proactive, and passionate about partnering with the business to drive meaningful impact. What you will be doing: Employee Experience & Engagement Champion a positive and inclusive culture across your responsible teams Drive engagement initiatives, recognition programmes and monitor and suggest ways to improve wellbeing Support communication within teams and implement company-wide people and culture initiatives On-boarding, Development & Talent Support Partner with hiring managers and the Talent Acquisition Partner to deliver seamless on-boarding experiences, including hiring manager support and guidance on interviews Track and recommend learning and development opportunities to support retention of key people Support managers in building capability and developing team Personal Development Plans Employee Relations & Advisory Act as a trusted advisor to managers and department heads on people queries Handle employee relations cases, escalating complex matters where necessary Recommend business improvements to avoid risk and legal matters Conduct and lead exit interviews, identifying themes and improvement opportunities Culture, Projects & Change Delivery Contribute to organisational development by supporting Directors with structure changes and role clarity to ensure team efficiency and effectiveness Deliver BAU people initiatives and propose new activities to enhance team culture Support and manage roll-out of strategic HR initiatives set by the People and Culture Director, working with the department Directors and SLT where relevant to ensure successful implementation and team level training where appropriate HR Operations & Administration Manage HR administration for supported functions including contracts and letters, system updates, payroll changes, compliance and HR inbox management Assist with recruitment coordination and admin related on-boarding processes where required Ensure accurate and compliant record-keeping and documentation of all processes and changes Functional Partnership Collaborate regularly with functional leaders to understand people needs and priorities Ensure all people initiatives are aligned with business goals and team needs Act as advocate and voice for the functions, ensuring there is consistency, clarity, and excellent communication for all HR efforts What we want from you: Experience in a HR People Partner role, ideally within a fast-paced environment Experience within a commercial business environment with a focus on driving performance Strong understanding of employee relations, engagement, and people development practices Ability to build trusted relationships with stakeholders at all levels Organised, proactive, and able to manage multiple priorities with high attention to detail Strong communication skills with the ability to influence, coach and support managers Comfortable working in both strategic and operational HR activity Passionate about culture, employee experience, and enabling teams to succeed in a high-performance business Working towards or qualified at CIPD level 5 What you will get from us: Competitive salary and holiday allowance Company performance related bonus A pension contribution An exclusive staff discount Hybrid working -3 days in office and 2 from home with flex start/finish times External private employee wellbeing support Access to Perkbox Season-ticket travel loan Cycle to work scheme Holiday trading (buy/sell) and extra holiday days for long service