Interested in part-time, job-share or flexible working ? We want to talk to you! Join our community. We are currently recruiting Customer Solutions Investigators in our Complaints Team, with a starting package of £23,390, this is made up of a base salary £21,393 along with an additional £500 Flexible benefit and up to £1497 discretionary performance related bonus click apply for full job details
Dec 06, 2023
Full time
Interested in part-time, job-share or flexible working ? We want to talk to you! Join our community. We are currently recruiting Customer Solutions Investigators in our Complaints Team, with a starting package of £23,390, this is made up of a base salary £21,393 along with an additional £500 Flexible benefit and up to £1497 discretionary performance related bonus click apply for full job details
Insurance Consultant S1 Contact Centre Glasgow Country: United Kingdom Join our community. We are currently recruiting for a permanent Site Based Contract with a Hybrid Working Pattern position, working 35 hours a week with a basic salary of up to £30,778 (dependant upon experience). At Santander we're driven by our purpose - to help people and businesses prosper. We help our customers at the moments that matter most and champion businesses to help them to grow sustainably. That's why we're building a community to be a digital bank with a human touch and deliver an outstanding customer experience living our values of Simple, Personal and Fair. An exciting opportunity has arisen for a Insurance Consultant within our Insurance & Protection Team in Glasgow, a centre of excellence for the bank. You'll receive inbound calls and arrange follow-up appointments which you will manage personally through your diary. Quality conversations are crucial, our calls allow you to build relationships and identify opportunities to help protect our customers. You'll be given support and development to help you maintain competence in your product and process knowledge while providing exceptional customer service. Working together, we strive to coach and develop you to your full potential, broadening your skills and supporting career growth. The difference you will make. Discussing insurance needs to deliver products and services that are right for our customers Demonstrating excellent customer service through a mixture of inbound calls and follow-up appointments Managing your own diary and taking responsibility for your personal and professional development Working within policies and guidelines, meeting regulatory expectations What you will bring. Previous experience in a customer service environment A strong proven customer focused and positive approach to work It would also be nice for you to have. Excellent communication skills Great listening skills Knowledge of Mortgages and Insurance Knowledge of Microsoft Office Packages What else you need to know. This role also offers the attractive option of Hybrid working, combining both remote and office based working This is a full time permanent role. The working hours will be 35 hours across Monday-Friday 9am to 8pm & Saturday 9am-4pm. If you are successful in reaching interview stage, your interview will be conducted remotely via MS Teams. Everyday Inclusion. At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. How we'll reward you. In addition to your salary, we offer a wide range of benefits that you can choose from and tailor to your needs. Starting salary of £21,801 plus a £500 annual cash allowance to spend on our great range of benefits 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year Eligible for a discretionary performance-related annual bonus. Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass. We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer Support your favourite causes through charitable giving and our community partnerships Share in Santander's success by investing in our share plans 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more Right to work in the UK. Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made. What to do next. If this sounds like a role you're interested in, then please apply. If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at or call . Job Type: Full-time Salary: £21,801.00 per year
Dec 06, 2023
Full time
Insurance Consultant S1 Contact Centre Glasgow Country: United Kingdom Join our community. We are currently recruiting for a permanent Site Based Contract with a Hybrid Working Pattern position, working 35 hours a week with a basic salary of up to £30,778 (dependant upon experience). At Santander we're driven by our purpose - to help people and businesses prosper. We help our customers at the moments that matter most and champion businesses to help them to grow sustainably. That's why we're building a community to be a digital bank with a human touch and deliver an outstanding customer experience living our values of Simple, Personal and Fair. An exciting opportunity has arisen for a Insurance Consultant within our Insurance & Protection Team in Glasgow, a centre of excellence for the bank. You'll receive inbound calls and arrange follow-up appointments which you will manage personally through your diary. Quality conversations are crucial, our calls allow you to build relationships and identify opportunities to help protect our customers. You'll be given support and development to help you maintain competence in your product and process knowledge while providing exceptional customer service. Working together, we strive to coach and develop you to your full potential, broadening your skills and supporting career growth. The difference you will make. Discussing insurance needs to deliver products and services that are right for our customers Demonstrating excellent customer service through a mixture of inbound calls and follow-up appointments Managing your own diary and taking responsibility for your personal and professional development Working within policies and guidelines, meeting regulatory expectations What you will bring. Previous experience in a customer service environment A strong proven customer focused and positive approach to work It would also be nice for you to have. Excellent communication skills Great listening skills Knowledge of Mortgages and Insurance Knowledge of Microsoft Office Packages What else you need to know. This role also offers the attractive option of Hybrid working, combining both remote and office based working This is a full time permanent role. The working hours will be 35 hours across Monday-Friday 9am to 8pm & Saturday 9am-4pm. If you are successful in reaching interview stage, your interview will be conducted remotely via MS Teams. Everyday Inclusion. At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. How we'll reward you. In addition to your salary, we offer a wide range of benefits that you can choose from and tailor to your needs. Starting salary of £21,801 plus a £500 annual cash allowance to spend on our great range of benefits 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year Eligible for a discretionary performance-related annual bonus. Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass. We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer Support your favourite causes through charitable giving and our community partnerships Share in Santander's success by investing in our share plans 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more Right to work in the UK. Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made. What to do next. If this sounds like a role you're interested in, then please apply. If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at or call . Job Type: Full-time Salary: £21,801.00 per year
WHAT YOU WILL BE DOING Join our community. You'll play a key role in this, by investigating and analysing transaction monitoring alerts. You'll also be reviewing customer transactions as part of periodic and event-driven enhanced monitoring on higher risk relationships. If you're someone who's performed a similar role already, this is the perfect opportunity to develop your career click apply for full job details
Dec 17, 2022
Full time
WHAT YOU WILL BE DOING Join our community. You'll play a key role in this, by investigating and analysing transaction monitoring alerts. You'll also be reviewing customer transactions as part of periodic and event-driven enhanced monitoring on higher risk relationships. If you're someone who's performed a similar role already, this is the perfect opportunity to develop your career click apply for full job details
Join our community. As a Governance and Risk Management Senior Manager you will be accountable for Line 2 Financial Crime Governance and Risk Management team. You will integrate other functions and business areas to ensure adherence to Financial Crime relevant governance and risk management frameworks, applying strong risk management disciplines click apply for full job details
Dec 15, 2022
Full time
Join our community. As a Governance and Risk Management Senior Manager you will be accountable for Line 2 Financial Crime Governance and Risk Management team. You will integrate other functions and business areas to ensure adherence to Financial Crime relevant governance and risk management frameworks, applying strong risk management disciplines click apply for full job details
Join our community. As an Audit Manager within the Credit and Operational Risk team, with a particular focus on Model Risk, you'll have the challenge of leading sections of audits covering the end-to-end model lifecycle, including the conceptual soundness of Models, their documentation, their implementation, the level of compliance with regulatory requirements and their independent validation click apply for full job details
Dec 14, 2022
Full time
Join our community. As an Audit Manager within the Credit and Operational Risk team, with a particular focus on Model Risk, you'll have the challenge of leading sections of audits covering the end-to-end model lifecycle, including the conceptual soundness of Models, their documentation, their implementation, the level of compliance with regulatory requirements and their independent validation click apply for full job details
Join our community. We have an exciting new role for someone who is passionate to help us ensure that we attract new talent as well as identify, engage, develop, and accelerate careers of existing high potential senior leaders to meet the needs of Santander today and in the future. As a Strategic Talent Analyst, you will play a key role in managing and producing high quality talent data and insights click apply for full job details
Dec 13, 2022
Full time
Join our community. We have an exciting new role for someone who is passionate to help us ensure that we attract new talent as well as identify, engage, develop, and accelerate careers of existing high potential senior leaders to meet the needs of Santander today and in the future. As a Strategic Talent Analyst, you will play a key role in managing and producing high quality talent data and insights click apply for full job details
Join our community. Ops Data Automation are responsible for the design, development and production of critical dashboards, MI and controls for multiple business areas within Santander. This role will focus on the development of new data solutions, automation of current processes, implementation of best practices and standards, and improvements to internal systems click apply for full job details
Dec 13, 2022
Full time
Join our community. Ops Data Automation are responsible for the design, development and production of critical dashboards, MI and controls for multiple business areas within Santander. This role will focus on the development of new data solutions, automation of current processes, implementation of best practices and standards, and improvements to internal systems click apply for full job details
Join our community. As part of the Professional Practice team, you'll play a pivotal role in supporting the audit teams to deliver high quality audits and drive the continuous improvement of the department. The difference you'll make. Supporting the continuous improvement of the function, in a fast-evolving environment click apply for full job details
Dec 13, 2022
Full time
Join our community. As part of the Professional Practice team, you'll play a pivotal role in supporting the audit teams to deliver high quality audits and drive the continuous improvement of the department. The difference you'll make. Supporting the continuous improvement of the function, in a fast-evolving environment click apply for full job details
Job DescriptionJob Description Join our community. Methodology within CTO will be the cornerstone of where we are going as an Organisation. We will bring together the best practises for cutting edge tools and their processes, from all the areas to give a single, holistic view of how we deliver solutions to our customers click apply for full job details
Dec 10, 2022
Full time
Job DescriptionJob Description Join our community. Methodology within CTO will be the cornerstone of where we are going as an Organisation. We will bring together the best practises for cutting edge tools and their processes, from all the areas to give a single, holistic view of how we deliver solutions to our customers click apply for full job details
Join our community. As a Fraud Operations Data Analyst, you'll be supporting tracking, delivery and execution of the Fraud Operations Change Initiatives within the Fraud Centre of Excellence. You'll be carrying out PMO/Data Analysis and governance activities across Operational Change. This will include the management and oversight of the project pipeline and governance click apply for full job details
Dec 08, 2022
Full time
Join our community. As a Fraud Operations Data Analyst, you'll be supporting tracking, delivery and execution of the Fraud Operations Change Initiatives within the Fraud Centre of Excellence. You'll be carrying out PMO/Data Analysis and governance activities across Operational Change. This will include the management and oversight of the project pipeline and governance click apply for full job details
Join our community. As a member of the Internal Audit department, we want you to share our passion about adding value to our people, customers, communities and stakeholders, providing robust independent assurance and challenge on the effectiveness of processes and controls across the bank and having exposure to senior stakeholders across our global organisation click apply for full job details
Dec 01, 2022
Full time
Join our community. As a member of the Internal Audit department, we want you to share our passion about adding value to our people, customers, communities and stakeholders, providing robust independent assurance and challenge on the effectiveness of processes and controls across the bank and having exposure to senior stakeholders across our global organisation click apply for full job details
WHAT YOU WILL BE DOING Join our community. An exciting and challenging opportunity has arisen for a Fraud Portfolio Manager focusing on the Fraud Customer Journey. This role will require someone with broad Fraud experience, as the role will cover all our channels and fraud workstreams to deliver change to improve fraud customer experience click apply for full job details
Nov 29, 2022
Full time
WHAT YOU WILL BE DOING Join our community. An exciting and challenging opportunity has arisen for a Fraud Portfolio Manager focusing on the Fraud Customer Journey. This role will require someone with broad Fraud experience, as the role will cover all our channels and fraud workstreams to deliver change to improve fraud customer experience click apply for full job details
Join our community. The role will support the Category Efficiency Lead in driving through the transformation programme through the leadership of key Strategic & Alliance suppliers. The role will be responsible for translating the Procurement Strategy into operational excellence through governance and oversight of major supplier relationships across Santander click apply for full job details
Nov 29, 2022
Full time
Join our community. The role will support the Category Efficiency Lead in driving through the transformation programme through the leadership of key Strategic & Alliance suppliers. The role will be responsible for translating the Procurement Strategy into operational excellence through governance and oversight of major supplier relationships across Santander click apply for full job details
Join our community. To be successful in this role you'll need to be a Self-starter, with good attention to detail, persistence, and the ability to organise and manage work to strict deadlines. As a team we are responsible for preparing the UK and US Annual Reports and Half-Yearly Financial Reports, as well as internal-use quarterly financial statements for Santander UK Group Holdings plc, Santander click apply for full job details
Nov 28, 2022
Full time
Join our community. To be successful in this role you'll need to be a Self-starter, with good attention to detail, persistence, and the ability to organise and manage work to strict deadlines. As a team we are responsible for preparing the UK and US Annual Reports and Half-Yearly Financial Reports, as well as internal-use quarterly financial statements for Santander UK Group Holdings plc, Santander click apply for full job details
Join our community. Santander UK is increasingly reliant on the third parties which underpin our operations. The Procurement team are undertaking a multi-year transformation focused on creating a platform to drive significant incremental value through the creation of an operating model with the capability to maximise the potential of this supplier ecosystem via connection & delivery of the right ex click apply for full job details
Nov 25, 2022
Full time
Join our community. Santander UK is increasingly reliant on the third parties which underpin our operations. The Procurement team are undertaking a multi-year transformation focused on creating a platform to drive significant incremental value through the creation of an operating model with the capability to maximise the potential of this supplier ecosystem via connection & delivery of the right ex click apply for full job details
This role is in our Trading Platforms team building and running in-house systems that provide the front and middle office business with real-time data and solutions to analyse, manage and validate the trading activity of Santander UK. We are looking for innovative and ambitious software engineers, ideally with experience of delivering solutions to demanding Front Office users click apply for full job details
Nov 24, 2022
Full time
This role is in our Trading Platforms team building and running in-house systems that provide the front and middle office business with real-time data and solutions to analyse, manage and validate the trading activity of Santander UK. We are looking for innovative and ambitious software engineers, ideally with experience of delivering solutions to demanding Front Office users click apply for full job details
Join our community. We have and exciting opportunity for an experienced Finance Manager to join us within the financial planning & accounting team. As one of our Finance Managers you'll produce timely and insightful monthly, quarterly and ad-hoc financial analyses for a wide variety of senior stakeholders, and to improve the control framework and general oversight within Finance click apply for full job details
Nov 24, 2022
Full time
Join our community. We have and exciting opportunity for an experienced Finance Manager to join us within the financial planning & accounting team. As one of our Finance Managers you'll produce timely and insightful monthly, quarterly and ad-hoc financial analyses for a wide variety of senior stakeholders, and to improve the control framework and general oversight within Finance click apply for full job details
WHAT YOU WILL BE DOING Join our community. In this newly created role within the Transaction Monitoring (TM) capability in Financial Crime Centre of Excellence (FC CoE), you'll be ensuring all process and procedure changes are captured, reviewed, approved, and communicated to the impacted operational teams click apply for full job details
Nov 23, 2022
Full time
WHAT YOU WILL BE DOING Join our community. In this newly created role within the Transaction Monitoring (TM) capability in Financial Crime Centre of Excellence (FC CoE), you'll be ensuring all process and procedure changes are captured, reviewed, approved, and communicated to the impacted operational teams click apply for full job details
Join our community. Exciting opportunities exist within our diverse, challenging, and growing Santander Internal Audit team. As a member of the Internal Audit department, we want you to share our passion about adding value to our people, customers, communities, and stakeholders, providing robust independent assurance and challenge on the effectiveness of processes and controls across the bank and h click apply for full job details
Nov 23, 2022
Full time
Join our community. Exciting opportunities exist within our diverse, challenging, and growing Santander Internal Audit team. As a member of the Internal Audit department, we want you to share our passion about adding value to our people, customers, communities, and stakeholders, providing robust independent assurance and challenge on the effectiveness of processes and controls across the bank and h click apply for full job details
Join our community. As Senior Manager of one of the Financial Accounting & Reporting teams you will lead a team of Finance Professionals supporting Santander UK subsidiaries and Banco Santander entities/branches in the UK. Working within Gesban and working with the business units throughout Finance you will help shape the financial direction of Santander and ensure that shareholder value is maximis click apply for full job details
Nov 23, 2022
Full time
Join our community. As Senior Manager of one of the Financial Accounting & Reporting teams you will lead a team of Finance Professionals supporting Santander UK subsidiaries and Banco Santander entities/branches in the UK. Working within Gesban and working with the business units throughout Finance you will help shape the financial direction of Santander and ensure that shareholder value is maximis click apply for full job details