Monzo

Senior Staff Backend Engineer, Customer Operations Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don't just solve customer problems - we aim to improve customer satisfaction and product engagement by providing effortless, fast, and empathetic support. Our Operations tech team has three focus areas: Creating in-app experiences that enable customers to solve their own problems. As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable components that other teams can use. Tooling that enables our 3,500 customer support agents to give the best possible support for customers and automating away things that distract from that. Workforce management systems that ensure our customers are connected to high-quality support as quickly as possible, efficiently route customer requests to the right support person at the right time and manage forecasting and scheduling of a 3,500 strong workforce. This role will primarily focus on our customer support tooling and workforce management systems. As a Senior Staff Engineer: A Senior Staff Engineer at Monzo is a technical (IC) leadership position. As a Senior Staff Engineer in the Operations collective at Monzo, you will: Partner with the Engineering Director supporting the collective and provide technical leadership across 3+ squads and 20 engineers. Work collaboratively with product, data and operational leaders to identify and execute on opportunities that further the organisation's goals and strategy, bringing the right level of clarity, urgency and rigour as appropriate. Work on solving multi-faceted optimisation problems at scale, such as how to maximise the leverage of technologies like LLMs to aid human workers or how to forecast, schedule and efficiently route requests through a workforce of thousands of people and more generally solve high quality customer support at scale. Oscillate between contributing to high-level planning and strategy and organisational leadership and diving deep into the execution of problems and getting hands-on as necessary. Use your expert knowledge and experience to lead architectural discussions for the most complex systems in the collective. You'll do this in order to arrive at solutions that are robust and optimal given the context. Keep a high bar for technical excellence in the collective, through your own work, highlighting the work of others and calling out when things haven't quite met the bar. Pro-actively mentor, sponsor and up-level engineers. What you'll be using: We rely heavily on the following tools and technologies, please note direct experience in these technologies is not required and our interview process can be completed in any language: Go to write our application code (there's an excellent interactive Go tutorial here ) AWS for most of our production infrastructure and GCP for most of our data infrastructure. Feast for storing our features along a variety of tools to train and deploy models. GPT and Vertex models for Large Language Model support. We'd love to hear from you if You have a track record of technical excellence, delivering resilient systems, ideally behind consumer products. You have experience in solving human + tech problems at scale. You have technically led across 3-4 teams to solve complex optimisation problems. You have a quantitative mindset: you care about outcomes and you make data-informed decisions. You're comfortable working in a cross-functional team that deals with ambiguity and have experience helping your team and partner team resolve that ambiguity. You have experience with or a strong desire to work with Machine Learning specialists to apply various models (including large language models) to real-world problems. You have demonstrable experience working with stakeholders, especially non-technical stakeholders at the senior level. The application journey has 4 key steps Our interview process involves four main stages after an informal recruiter call: Initial Call System Design Interview Take home task or pair coding exercise Final interview including a behavioural and a leadership interview This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here . Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. One of our staff engineers has written a detailed blog on their experience through this process, for extra details, hints and tips please see here . What's in it for you ️ We'll help you relocate to the UK. We can sponsor your visa. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Where would you like to be based? Select If you're not based in London we could ask you to come into the office occasionally, we will discuss this more in the interview process or any questions on this please reach out to your recruiter Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Keeping your data safe is really important to us. Select Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question . click apply for full job details

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ As a Product Manager in Operations, you will lead high-impact initiatives, to enhance Monzo's award-winning customer support. As a member of Monzo's product team, you'll be responsible for supporting the strategy and setting a high bar for impact and execution, requiring complex stakeholder alignment and coordination across multiple cross-functional teams. You'll partner closely with leaders in Product, Engineering, Data, and Design to help shape Monzo's product strategy for Customer Support and drive innovation within the team. We're now gearing up for our next phase of growth, from 10 million to 20 million customers. Our Mission: The Operations team is on a mission to deliver an effortless experience for everyone - helping Monzo deliver on its mission of making money work for everyone. We enable the efficient growth of the company creating and revising the operating model and systems that scale as Monzo grows, that give us repeatability and flexibility and allows us to safely diversify into new products and locations We obsess over customer service experience and good customer outcomes that add value to the business and helps us to improve customer loyalty as we grow We build lean, tech-led servicing experiences, first What you'll be working on: As a Product Manager for our Ops team, you'll ensure that we continue to meet and exceed the needs and expectations of our customers, and drive continued customer growth and scalability. That means you'll: Lead product strategy for your area, balancing work to create long-term growth and engagement, and work to hit short-term targets. Collaborate with engineering, design, data, user research and marketing to identify and validate new opportunities. Create delightful experiences that solve user needs and pain points. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned, as well as with legal, compliance and regulatory affairs where relevant Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. You should apply if: You've shipped world-class products at a fast growing company. You have a track record of leading the development of market-leading value propositions that drive significant growth at scale. You're data-driven and commercial. You have a proven track record of making an impact through experimentation and optimisation. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal. You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You're able to make good decisions in complex situations where there's often no "right answer". You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo and the problems inherent to Customer Support Operations The interview process: Our interview process involves 4 main stages: Initial Call with Hiring Manager Final Loop, consisting of x3 hour long interviews to assess Project Walkthrough, Case Study and Leadership. A final stage with a Director or VP within the Product team Our average process takes around 5-6 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc - at least monthly - meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How would you improve processes for human agents beyond the use of AI? Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. Keeping your data safe is really important to us. Select If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select

Operations & Commercial Director, Core Banking London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking to hire an Operations and Commercial Director to join our Core Banking collective. Core Banking is responsible for how our 12 million personal customers experience Monzo every day with their accounts: think current account, joint account and U16s. This includes creating compelling value propositions for different audiences , the day-to-day money management experience (including features like Trends, Salary Sorter, Bills Pots, and more) and other value propositions like Cash back Rewards. The collective is also responsible for our Subscriptions products, which are paid upgrades that unlock extra benefits and functionality. We're looking for an experienced, commercially-minded operator to help us gear up for our next phase of growth (from 12 million to 20+ million customers). This is a high-impact leadership role where you'll have significant ownership and the opportunity to drive real change. Owning the planning process for Core Banking: You'll be the driving force behind our business planning, collective goals. You'll lead our half yearly planning, including budget and headcount , and goal setting cycles. Tracking our performance: You'll constantly monitor the effectiveness of our initiatives, working with our finance and data partners (reviewing product and commercial data and analyses) to help us adapt our strategies and ensure we're always on the right track. Operationalising our strategy and priorities: Partnering closely and joining dots with operations, fincrime/fraud, marketing, risk and compliance, and product teams that we have strong interdependencies with (e.g. payments) across Core Banking and wider Monzo Ensuring rigorous commercial processes / outcomes: You'll work with the GM and the leaders in the collective to ensure we have a robust commercial strategy and processes that support the right commercial outcomes. Governance and risk management: Working with our first line partners to ensure they enable our product squads while they evaluate and manage our risks and controls, ensuring we have the right processes across the Collective to help us scale safely for Monzo and our customers. Lead a team of product operations specialists: A small but mighty team that you'll have the opportunity to grow You have a flexible strategic mind: capable of thinking of the bigger picture - where we want to go and quickly breaking into its pieces of 'what it means' - what needs to happen to operationalise it, and act on it fast You have an exceptional ability to connect the dots across different parts of the business and foster collaboration You have very strong operational experience in a scaling consumer business, in terms of P&L, team size and complexity with significant impact (i.e. over a few years) You have experience leading and scaling teams You have excellent attention to detail and can drive multiple processes in parallel while keeping high quality standards You're data-orientated and risk focused: you're able to use data to make decisions, and always keep in mind the risks involved in your work and how to mitigate them You're a great communicator: you can adjust your messaging for different audiences (Product, Operations, Senior Leaders etc.) You possess strong commercial acumen and data literacy with a proven track record of analysing commercial trends and insights to inform business decisions You demonstrate a strong sense of ownership and a proactive, hustle mindset to get things done You can balance conflicting priorities when making decisions: you'll need to consider the needs/capacity of many stakeholders Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating a diverse and welcoming team. If you're passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don't have everything that's listed just yet. Drop us your application, we'd love to hear from you! What's in it for you ️ We'll help you relocate to the UK We can sponsor your visa This role is based in our London office We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. The application journey has 4 key steps 30 min call with the Recruiter 60 min call with the Hiring Manager 2 hours of technical and leadership principles interviews Final Exec Call This process should take around 4-6 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. You'll hear from us throughout the application process, but if you've got any questions, please reach out to . You can also use this email address to let us know if there's anything we can do to make the process easier for you because of disability, neurodiversity or anything else. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above . click apply for full job details

Operations & Commercial Director, Core Banking London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking to hire an Operations and Commercial Director to join our Core Banking collective. Core Banking is responsible for how our 12 million personal customers experience Monzo every day with their accounts: think current account, joint account and U16s. This includes creating compelling value propositions for different audiences , the day-to-day money management experience (including features like Trends, Salary Sorter, Bills Pots, and more) and other value propositions like Cash back Rewards. The collective is also responsible for our Subscriptions products, which are paid upgrades that unlock extra benefits and functionality. We're looking for an experienced, commercially-minded operator to help us gear up for our next phase of growth (from 12 million to 20+ million customers). This is a high-impact leadership role where you'll have significant ownership and the opportunity to drive real change. Owning the planning process for Core Banking: You'll be the driving force behind our business planning, collective goals. You'll lead our half yearly planning, including budget and headcount , and goal setting cycles. Tracking our performance: You'll constantly monitor the effectiveness of our initiatives, working with our finance and data partners (reviewing product and commercial data and analyses) to help us adapt our strategies and ensure we're always on the right track. Operationalising our strategy and priorities: Partnering closely and joining dots with operations, fincrime/fraud, marketing, risk and compliance, and product teams that we have strong interdependencies with (e.g. payments) across Core Banking and wider Monzo Ensuring rigorous commercial processes / outcomes: You'll work with the GM and the leaders in the collective to ensure we have a robust commercial strategy and processes that support the right commercial outcomes. Governance and risk management: Working with our first line partners to ensure they enable our product squads while they evaluate and manage our risks and controls, ensuring we have the right processes across the Collective to help us scale safely for Monzo and our customers. Lead a team of product operations specialists: A small but mighty team that you'll have the opportunity to grow You have a flexible strategic mind: capable of thinking of the bigger picture - where we want to go and quickly breaking into its pieces of 'what it means' - what needs to happen to operationalise it, and act on it fast You have an exceptional ability to connect the dots across different parts of the business and foster collaboration You have very strong operational experience in a scaling consumer business, in terms of P&L, team size and complexity with significant impact (i.e. over a few years) You have experience leading and scaling teams You have excellent attention to detail and can drive multiple processes in parallel while keeping high quality standards You're data-orientated and risk focused: you're able to use data to make decisions, and always keep in mind the risks involved in your work and how to mitigate them You're a great communicator: you can adjust your messaging for different audiences (Product, Operations, Senior Leaders etc.) You possess strong commercial acumen and data literacy with a proven track record of analysing commercial trends and insights to inform business decisions You demonstrate a strong sense of ownership and a proactive, hustle mindset to get things done You can balance conflicting priorities when making decisions: you'll need to consider the needs/capacity of many stakeholders Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating a diverse and welcoming team. If you're passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don't have everything that's listed just yet. Drop us your application, we'd love to hear from you! What's in it for you ️ We'll help you relocate to the UK We can sponsor your visa This role is based in our London office We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. The application journey has 4 key steps 30 min call with the Recruiter 60 min call with the Hiring Manager 2 hours of technical and leadership principles interviews Final Exec Call This process should take around 4-6 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. You'll hear from us throughout the application process, but if you've got any questions, please reach out to . You can also use this email address to let us know if there's anything we can do to make the process easier for you because of disability, neurodiversity or anything else. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above . click apply for full job details

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ At Monzo, our Offensive Security team is an integral part of our wider Security Collective, a passionate group dedicated to enhancing Monzo's security posture and ensuring a safer environment for our customers and employees. We're the "breakers, not makers" - a team focused on finding vulnerabilities, proving their exploitability, and then collaborating with other teams to get them fixed. We don't write the fixes ourselves, but we provide expert advice to mitigate issues. We're also deeply committed to fostering diversity within our team, believing that a variety of perspectives makes us stronger. Leading and scaling our dynamic Offensive Security team Owning and continually improving our team's processes and methodologies Acting as the main point of contact for other teams, fostering collaboration and sharing offensive security knowledge Engaging in strategic planning for the team's long-term direction Reviewing bug bounty reports and making authoritative decisions as well as scaling the program beyond where it is now Performing hands-on security testing across a broad range of areas, from web applications to red teaming Mentoring junior team members, guiding their development and ensuring the team's ongoing success You have significant experience in security testing A proven track record of managing and growing high-performing teams You possess practiced competence with red teaming methodologies and experience using the MITRE ATT&CK framework for adversary simulations You're skilled in Objective-C, Go, Bash, Python, or JXA, and have knowledge of macOS C2 frameworks and hacking techniques You're a creative problem-solver with an inquisitive and curious nature, always seeking to learn and improve You're passionate about security testing and can think like an attacker Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating a diverse and welcoming team. If you're passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don't have everything that's listed just yet. Drop us your application, we'd love to hear from you! What's in it for you This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. The application journey has 3 key steps 30 minute call with the Recruiter 45 minute initial call with the Hiring Manager 2 hours of technical and behavioural interviews This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. You'll hear from us throughout the application process, but if you've got any questions, please reach out to . You can also use this email address to let us know if there's anything we can do to make the process easier for you because of disability, neurodiversity or anything else. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ At Monzo, our Offensive Security team is an integral part of our wider Security Collective, a passionate group dedicated to enhancing Monzo's security posture and ensuring a safer environment for our customers and employees. We're the "breakers, not makers" - a team focused on finding vulnerabilities, proving their exploitability, and then collaborating with other teams to get them fixed. We don't write the fixes ourselves, but we provide expert advice to mitigate issues. We're also deeply committed to fostering diversity within our team, believing that a variety of perspectives makes us stronger. Leading and scaling our dynamic Offensive Security team Owning and continually improving our team's processes and methodologies Acting as the main point of contact for other teams, fostering collaboration and sharing offensive security knowledge Engaging in strategic planning for the team's long-term direction Reviewing bug bounty reports and making authoritative decisions as well as scaling the program beyond where it is now Performing hands-on security testing across a broad range of areas, from web applications to red teaming Mentoring junior team members, guiding their development and ensuring the team's ongoing success You have significant experience in security testing A proven track record of managing and growing high-performing teams You possess practiced competence with red teaming methodologies and experience using the MITRE ATT&CK framework for adversary simulations You're skilled in Objective-C, Go, Bash, Python, or JXA, and have knowledge of macOS C2 frameworks and hacking techniques You're a creative problem-solver with an inquisitive and curious nature, always seeking to learn and improve You're passionate about security testing and can think like an attacker Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating a diverse and welcoming team. If you're passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don't have everything that's listed just yet. Drop us your application, we'd love to hear from you! What's in it for you This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. The application journey has 3 key steps 30 minute call with the Recruiter 45 minute initial call with the Hiring Manager 2 hours of technical and behavioural interviews This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. You'll hear from us throughout the application process, but if you've got any questions, please reach out to . You can also use this email address to let us know if there's anything we can do to make the process easier for you because of disability, neurodiversity or anything else. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for a Principal Legal Counsel - Corporate Legal, to join our team at Monzo and help us build one of the best, most innovative banks in the world. At Monzo, our legal and company secretarial teams work as one united function - the Legal and Board Governance collective. In your role as Principal Legal Counsel - Corporate, you will report directly to Monzo's Group Head of Corporate Legal and work alongside other lawyers and the board governance team to provide first rate corporate legal advice and support in connection with a variety of corporate transactions and in preparation for Monzo's future as it scales globally. You'll work closely and collaboratively with Monzo's Group Head of Corporate Legal, Monzo's Group General Counsel and Company Secretary, and the other members of the Group Corporate Legal team to provide strategic corporate law advice and commercial insights and solutions to the Monzo Group as a whole and its subsidiary entities in the following areas: General corporate law and corporate governance compliance to support and meet Group private entity and future public entity requirements Capital markets and Group disclosure related advice. Capital Raising including primary and secondary raising advice working closely with the Investor Relations and Group finance function Group M&A and corporate development legal advice working closely with Monzo's group strategy and corporate development team Advice to the Reward and Remuneration functions on the corporate and governance implications associated with stock option issuance and other corporate governance aspects of reward. Advice to the Group Finance function to support the preparation of Monzo Group Consolidated Annual Report & Accounts. You'll work proactively with Monzo's Group Head of Corporate Legal to scale a high performing corporate legal advisory function, deliver a range of exciting and high-profile enterprise-wide corporate transactions, and drive impact and achieve our collective goals. You'll work closely in collaboration with Monzo's Group Head of Corporate Legal and other members of the Group Corporate Legal team to prepare, review and negotiate a broad range of corporate agreements and documents in connection with a variety of corporate activities for the Monzo Group as a whole and its subsidiary entities. You'll be a trusted advisor and will work proactively and collaboratively with other relevant stakeholders and teams across the Monzo Group, including the Board Governance, Finance, Tax, Investor Relations, Risk & Compliance, People, Reward, and Operations teams. You'll work with Monzo's Group Head of Corporate Legal, other members of the Group Corporate Legal team and, where relevant, the Risk & Compliance function to lead, evolve and adapt suitable corporate legal processes and procedures, as well as legal and governance risk management policies and frameworks relevant to private and public company status within the enterprise risk framework of the Monzo Group as a whole. You'll work with the Legal and Board Governance collective to improve the commercial management of the activities of the Group Corporate legal team, including through identifying suitable technology solutions to streamline workflows, optimise processes and work efficiencies, and increase scalability. You'll proactively manage relationships with external suppliers and law firms to enhance processes around budget and cost management to ensure we are optimising our spend and extracting best value while delivering top-quality legal support. You are a technically excellent and experienced corporate lawyer as well as being a strong communicator and collaborator (min 7 years of post-qualification experience (PQE . You have a strong background advising on corporate and corporate governance rules and regulations, and you are skilled at coordinating a broad range of corporate transactions and complex corporate legal matters in the UK, EU, and/or US, within both private and listed company environments. You are a good communicator who can provide clear, precise, and practical legal advice, effectively articulating what is relevant and important in a concise manner. You can take a position on key issues, present persuasive recommendations, and constructively drive consensus among stakeholders. You have excellent organisational skills and attention to detail, with the ability to prioritise and work effectively and independently under tight deadlines across multiple projects. You have excellent interpersonal and team player skills and are experienced in working across a network of cross-functional stakeholders to collaboratively solve problems. You are a strategic thinker and a keen problem solver, skilled at assessing risk and recommending solutions that balance commercial and risk considerations. You think ahead, anticipate relevant challenges and questions, set clear objectives, and find effective solutions. You bring energy and presence and excel at building open, trusting relationships across all levels of the organisation, including the Board and C-suite levels, in global or international settings. You have a dynamic and entrepreneurial approach and are comfortable with the ambiguity of a fast-paced and rapidly-evolving environment. You are proactive, take initiative to broaden your knowledge, and are passionate about the intersection of banking and technology and the transformation unfolding in consumer finance. You are excited to join us for the next stage of our journey at Monzo! The interview process: Our interview process involves 3 main stages: Full loop: Technical, Behavioural and Leadership Interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: . click apply for full job details

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for a Principal Legal Counsel - Corporate Legal, to join our team at Monzo and help us build one of the best, most innovative banks in the world. At Monzo, our legal and company secretarial teams work as one united function - the Legal and Board Governance collective. In your role as Principal Legal Counsel - Corporate, you will report directly to Monzo's Group Head of Corporate Legal and work alongside other lawyers and the board governance team to provide first rate corporate legal advice and support in connection with a variety of corporate transactions and in preparation for Monzo's future as it scales globally. You'll work closely and collaboratively with Monzo's Group Head of Corporate Legal, Monzo's Group General Counsel and Company Secretary, and the other members of the Group Corporate Legal team to provide strategic corporate law advice and commercial insights and solutions to the Monzo Group as a whole and its subsidiary entities in the following areas: General corporate law and corporate governance compliance to support and meet Group private entity and future public entity requirements Capital markets and Group disclosure related advice. Capital Raising including primary and secondary raising advice working closely with the Investor Relations and Group finance function Group M&A and corporate development legal advice working closely with Monzo's group strategy and corporate development team Advice to the Reward and Remuneration functions on the corporate and governance implications associated with stock option issuance and other corporate governance aspects of reward. Advice to the Group Finance function to support the preparation of Monzo Group Consolidated Annual Report & Accounts. You'll work proactively with Monzo's Group Head of Corporate Legal to scale a high performing corporate legal advisory function, deliver a range of exciting and high-profile enterprise-wide corporate transactions, and drive impact and achieve our collective goals. You'll work closely in collaboration with Monzo's Group Head of Corporate Legal and other members of the Group Corporate Legal team to prepare, review and negotiate a broad range of corporate agreements and documents in connection with a variety of corporate activities for the Monzo Group as a whole and its subsidiary entities. You'll be a trusted advisor and will work proactively and collaboratively with other relevant stakeholders and teams across the Monzo Group, including the Board Governance, Finance, Tax, Investor Relations, Risk & Compliance, People, Reward, and Operations teams. You'll work with Monzo's Group Head of Corporate Legal, other members of the Group Corporate Legal team and, where relevant, the Risk & Compliance function to lead, evolve and adapt suitable corporate legal processes and procedures, as well as legal and governance risk management policies and frameworks relevant to private and public company status within the enterprise risk framework of the Monzo Group as a whole. You'll work with the Legal and Board Governance collective to improve the commercial management of the activities of the Group Corporate legal team, including through identifying suitable technology solutions to streamline workflows, optimise processes and work efficiencies, and increase scalability. You'll proactively manage relationships with external suppliers and law firms to enhance processes around budget and cost management to ensure we are optimising our spend and extracting best value while delivering top-quality legal support. You are a technically excellent and experienced corporate lawyer as well as being a strong communicator and collaborator (min 7 years of post-qualification experience (PQE . You have a strong background advising on corporate and corporate governance rules and regulations, and you are skilled at coordinating a broad range of corporate transactions and complex corporate legal matters in the UK, EU, and/or US, within both private and listed company environments. You are a good communicator who can provide clear, precise, and practical legal advice, effectively articulating what is relevant and important in a concise manner. You can take a position on key issues, present persuasive recommendations, and constructively drive consensus among stakeholders. You have excellent organisational skills and attention to detail, with the ability to prioritise and work effectively and independently under tight deadlines across multiple projects. You have excellent interpersonal and team player skills and are experienced in working across a network of cross-functional stakeholders to collaboratively solve problems. You are a strategic thinker and a keen problem solver, skilled at assessing risk and recommending solutions that balance commercial and risk considerations. You think ahead, anticipate relevant challenges and questions, set clear objectives, and find effective solutions. You bring energy and presence and excel at building open, trusting relationships across all levels of the organisation, including the Board and C-suite levels, in global or international settings. You have a dynamic and entrepreneurial approach and are comfortable with the ambiguity of a fast-paced and rapidly-evolving environment. You are proactive, take initiative to broaden your knowledge, and are passionate about the intersection of banking and technology and the transformation unfolding in consumer finance. You are excited to join us for the next stage of our journey at Monzo! The interview process: Our interview process involves 3 main stages: Full loop: Technical, Behavioural and Leadership Interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: . click apply for full job details

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London or Remote (UK) Base salary for this role is £110,500 - £145,000 (depending on experience) + stock options + Benefits Engineering Management at Monzo: Engineering Managers at Monzo are part of cross-functional, autonomous teams and groups. Our teams are mission driven, and typically include Product Managers, backend, web and mobile engineers as well as data scientists, designers and subject matter experts relevant to that mission. Teams are organised into groups, and then collectives - we aim to keep our line management structure as shallow as possible, and for teams to directly own decision making relevant to their work. The Engineering Manager role at Monzo is split into three pillars - people, product, and technical leadership. Engineering Managers are accountable for the technical and delivery outcomes for their area - that means supporting and developing best in class engineering talent, as well as creating an inclusive team environment for people to do their best work. We're continuously hiring Engineering Managers as we continue to grow and build new teams. We hire on a pipeline based approached which means your application will be considered across all of our open EM positions. We use the interview process to assess your strengths and we'll match you to a role that best aligns with your experience. Of course, this is a collaborative process so you can also tell us which roles you're most interested in as you progress through interviews We're currently hiring across Platform, Core App, and Expansion. You'll spend your time: Taking accountability for delivery across your squad(s), collaborating with the Technical Lead and Product Manager. Actively fostering a high bar for engineering excellence within your teams. You're accountable for the technical outcomes your teams deliver alongside individual engineer performance and growth, so holding a high bar (and clearly articulating your expectations) is key. You'll initially lead a group of around 7-10 engineers (depending on the role) and support, coach and develop them through their career with regular 1:1s and continuous feedback. Partner with senior engineers in your area to drive technical initiatives that raise the bar for our engineering practices. Lead on communication with stakeholders from other teams, creating focus space for engineers to do their best work. Collaborate with the wider engineering organisation to contribute to company-wide best managerial and technical practices and standards. You should apply if: While this is not a role which requires hands-on-coding, we are looking for an experienced manager who has a strong technical and delivery background and has worked as a software engineer in previous roles. We recognise that engineering managers lead in different ways, we're looking for someone who: Is comfortable operating with ambiguous problem areas with a high degree of autonomy. It's a bonus if you have experience working in an experimentation led environment. Has delivery experience and is able to guide the squads in achieving their outcomes. Focuses on outcomes over processes, who optimises for the highest impact and leverage. Is able to input, understand and challenge engineering decisions - but to empower the team to make those decisions themselves Has an understanding of what good looks like for a high-performing team of engineers and ability to chart a course to get there Is able to to coach people to achieve their goals Has a natural ability to inspire and motivate a team We consider your application across all open EM roles at Monzo independent of which role you've applied for, so if you've recently applied to a similar role at Monzo and have been unsuccessful, please wait 6 months before applying again. The interview process: After an initial informal 30 min recruiting call, our interview process involves two main stages: Initial Call Interview (1 hour) You'll meet with one of our Senior Engineering Managers or Engineering Directors. They'll ask you about your previous experience, in particular people leadership, product delivery and technical leadership. They'll ask example based questions ('Tell me about a time when ') Loop Stage (3 hours 30 mins) The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability) and one 30 minute reverse interview (more details below). The Loop is one stage, and the interviews in the Loop are: - Team and Org Management (1 hour) An example based interview with 1-2 of our engineering leaders. They're interested to hear examples from your previous experience on the teams you've led, how you've shaped and partnered with product, and the impact you had. - System Design (1 hour) You'll partner with a Staff or Principal Engineer on a technical whiteboarding exercise. - Behavioural (1 hour) Similar to Team and Org Management, this is an example based interview with 1-2 Engineering Leaders. This interview focuses on your people leadership style and core behaviours as an Engineering Manager. - Chat with an Engineering Leader (30 mins) At Monzo, we believe interviews are a two-way street. This will be your opportunity to ask us any questions about Monzo, engineering leadership or our teams - whatever's on your mind. All things going well, you'll have completed the hiring process Our average process takes around 3-4 weeks but we will always work around your availability. You'll have the chance to speak to our recruitment team throughout the process. If you'd like to ask a question sooner, email . Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What's in it for you: Base salary range for this role is between £110,500 - £144,000 depending on experience + stock options & benefits ️ We can help you relocate to the UK We can sponsor visas We offer flexible working with no company mandate on how often you need to come into the office. You can be London based or remote within the UK (with ad hoc visits to our London office). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here We're usually always hiring for Engineering Managers, so there's no closing date for this job. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable . click apply for full job details

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London or Remote (UK) Base salary for this role is £110,500 - £145,000 (depending on experience) + stock options + Benefits Engineering Management at Monzo: Engineering Managers at Monzo are part of cross-functional, autonomous teams and groups. Our teams are mission driven, and typically include Product Managers, backend, web and mobile engineers as well as data scientists, designers and subject matter experts relevant to that mission. Teams are organised into groups, and then collectives - we aim to keep our line management structure as shallow as possible, and for teams to directly own decision making relevant to their work. The Engineering Manager role at Monzo is split into three pillars - people, product, and technical leadership. Engineering Managers are accountable for the technical and delivery outcomes for their area - that means supporting and developing best in class engineering talent, as well as creating an inclusive team environment for people to do their best work. We're continuously hiring Engineering Managers as we continue to grow and build new teams. We hire on a pipeline based approached which means your application will be considered across all of our open EM positions. We use the interview process to assess your strengths and we'll match you to a role that best aligns with your experience. Of course, this is a collaborative process so you can also tell us which roles you're most interested in as you progress through interviews We're currently hiring across Platform, Core App, and Expansion. You'll spend your time: Taking accountability for delivery across your squad(s), collaborating with the Technical Lead and Product Manager. Actively fostering a high bar for engineering excellence within your teams. You're accountable for the technical outcomes your teams deliver alongside individual engineer performance and growth, so holding a high bar (and clearly articulating your expectations) is key. You'll initially lead a group of around 7-10 engineers (depending on the role) and support, coach and develop them through their career with regular 1:1s and continuous feedback. Partner with senior engineers in your area to drive technical initiatives that raise the bar for our engineering practices. Lead on communication with stakeholders from other teams, creating focus space for engineers to do their best work. Collaborate with the wider engineering organisation to contribute to company-wide best managerial and technical practices and standards. You should apply if: While this is not a role which requires hands-on-coding, we are looking for an experienced manager who has a strong technical and delivery background and has worked as a software engineer in previous roles. We recognise that engineering managers lead in different ways, we're looking for someone who: Is comfortable operating with ambiguous problem areas with a high degree of autonomy. It's a bonus if you have experience working in an experimentation led environment. Has delivery experience and is able to guide the squads in achieving their outcomes. Focuses on outcomes over processes, who optimises for the highest impact and leverage. Is able to input, understand and challenge engineering decisions - but to empower the team to make those decisions themselves Has an understanding of what good looks like for a high-performing team of engineers and ability to chart a course to get there Is able to to coach people to achieve their goals Has a natural ability to inspire and motivate a team We consider your application across all open EM roles at Monzo independent of which role you've applied for, so if you've recently applied to a similar role at Monzo and have been unsuccessful, please wait 6 months before applying again. The interview process: After an initial informal 30 min recruiting call, our interview process involves two main stages: Initial Call Interview (1 hour) You'll meet with one of our Senior Engineering Managers or Engineering Directors. They'll ask you about your previous experience, in particular people leadership, product delivery and technical leadership. They'll ask example based questions ('Tell me about a time when ') Loop Stage (3 hours 30 mins) The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability) and one 30 minute reverse interview (more details below). The Loop is one stage, and the interviews in the Loop are: - Team and Org Management (1 hour) An example based interview with 1-2 of our engineering leaders. They're interested to hear examples from your previous experience on the teams you've led, how you've shaped and partnered with product, and the impact you had. - System Design (1 hour) You'll partner with a Staff or Principal Engineer on a technical whiteboarding exercise. - Behavioural (1 hour) Similar to Team and Org Management, this is an example based interview with 1-2 Engineering Leaders. This interview focuses on your people leadership style and core behaviours as an Engineering Manager. - Chat with an Engineering Leader (30 mins) At Monzo, we believe interviews are a two-way street. This will be your opportunity to ask us any questions about Monzo, engineering leadership or our teams - whatever's on your mind. All things going well, you'll have completed the hiring process Our average process takes around 3-4 weeks but we will always work around your availability. You'll have the chance to speak to our recruitment team throughout the process. If you'd like to ask a question sooner, email . Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What's in it for you: Base salary range for this role is between £110,500 - £144,000 depending on experience + stock options & benefits ️ We can help you relocate to the UK We can sponsor visas We offer flexible working with no company mandate on how often you need to come into the office. You can be London based or remote within the UK (with ad hoc visits to our London office). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here We're usually always hiring for Engineering Managers, so there's no closing date for this job. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable . click apply for full job details

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We are looking for a Head of Asset Liability Management (ALM) to join the Treasury team. You'll report into the Deputy Treasurer, working closely with the Treasurer and CFO and be responsible for the day-to-day and strategic balance sheet risk management and optimisation of a fast-growing and evolving balance sheet. Your core job will be managing all aspects of balance sheet risk i.e. interest rate risk in the banking book, liquidity and FX. You will also lead the development, approval and implementation of the bank's ALM strategy aligned with the business plan and Board set risk appetite. You will also need to have working knowledge of other areas of Treasury and Finance in a bank. This includes understanding of hedging instruments, financial markets and being willing to help coach and develop the overall Treasury team. Managing all aspects of balance sheet risk, such as interest rate, liquidity (incl intraday) and foreign exchange. Ensuring adherence to the internal and regulatory requirements Developing and enhancing the current ALM framework, policies and models including stress testing scenarios/approaches Delivering the Internal Liquidity Adequacy Assessment Process (ILAAP) for Monzo and contributing to the production of the InternaI Capital Adequacy Assessment Process (ICAAP) and Recovery Plan sections Owning and enhancing the functionality of the ALM system with a hands on approach in sync with the growing and evolving balance sheet Managing and owning relationships with Business units so that the balance sheet risks are understood for new initiatives Preparing the ALCO pack and presenting at ALCO when required Designing and driving the implementation of best practice FTP framework Leading, motivating and inspiring the ALM team. Developing capability and ensuring succession planning. Developing relationships with regulator where required Leading best practice approach to all areas of Treasury operations Working with teams across finance, second line & third line defence teams Promoting and representing Monzo at industry functions/forums to develop and drive initiatives such as balance sheet optimisation strategy We'd love to hear from you if Significant experience in a senior ALM/Treasury role within a regulated retail bank, building society or fintech. Extensive knowledge of Interest Rate Risk in the Banking Bank (IRRBB), Liquidity and FX standards that are expected by regulators and how to deliver against them. The desire to have a key role in developing and shaping how Treasury works at Monzo. Excellent verbal and written communication skills, with the ability to present complex financial information to both expert and non-expert audiences. Proven ability to lead, manage and inspire a team. Experience of building strong and effective relationships with stakeholders at all levels within the business and across the second and third line of defence teams. Excitement for what Monzo is doing and its future path! What's in it for you This role is based in our London office. We're open to distributed working within the UK (with the expectation of occasional work from our London office). We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. The application journey has 5 key steps: - Phone call with recruiter (30mins) - Initial video call with hiring manager (30 mins) - Technical video call interview with Treasury team (60 mins) - Behavioural interview with Treasury team (45 mins) - Final chat with CFO (30 mins) Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for a Lead Data Scientist excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 11 million customers in the UK. We've built a product that people love and more than 80% of our growth comes from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses. How we hire We are excited to be expanding and are hiring for multiple roles across our Data Science teams! Whether your interests lie in Borrowing, Growth, Payments, Fincrime, Wealth, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Science collectives, who will guide you through the opportunities available. Join us and be part of shaping our future! What you'll be working on: Lead the data strategy and continue to evolve Monzo for our customers to make it magically simple to manage money day-to-day Develop and execute best practices for experimentation enabling our team to make data informed decisions Collaboratively set standards and work with data across Monzo, fostering knowledge sharing and continuously improving data practices. Work closely with leaders in product, engineering, design and research to build and iterate on product ideas You should apply if: You enjoy working with cross functional fast moving teams You are able to think strategically about commercial products and how decisions using data can unlock more value for our customers You are excited about mentoring other data scientists and analytics engineers You are excited by experimentation and utilising new data techniques to solve challenging problems You want to understand the nuances of our data and are excited about laying the key foundational knowledge for our new products and features You are opinionated about how to think about measuring success and are willing to challenge the status quo The interview process: Our interview process involves: Initial Call Technical assessment Final Interviews Business Fit/Collaboration Case Study Technical Interview Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on One of our recruiters has written a blog on the process, for extra details, hints and tips please see Data Hiring at Monzo What's in it for you: £95,000 to £115,000 + Stock Options + Benefits ️ We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Keeping your data safe is really important to us. Select Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select How would your describe your ethnicity? Select By checking this box, I consent to Monzo collecting, storing, and processing my responses to the demographic data surveys above.

Product Director, Core Banking (Accounts) London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Core Banking is responsible for the current account that makes money work for 12 million customers. This includes the Personal Account, Joint Account, Under 16s and 16 - 17 accounts, and Subscriptions (Extra, Perks and Max). It's responsible for well-loved features like the 1p Savings Challenge, Pots, Trends and more. What you'll be working on: As a Product Director within Core Banking, you'll lead a team of Product Managers to define and deliver a strategy to make everyday money magical for everyone . You'll be responsible for our main account types (personal, joint, U16s, 16-17) and core value props like travel, shared finances, rewards and loyalty, and money management (including payday, bills, budgeting, insights and more). What you'll do: Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo's goals and an exceptional customer experience. Develop a team: build and coach a high-performing product team to obsess over customers, innovate, move quickly and ultimately enjoy their work. Communicate effectively: get people inspired by the product vision and share the right context with the right people at the right time. Collaborate seamlessly: partner with engineering, design, data, research, marketing and other teams across Monzo to get stuff done. Have impact: define, deliver and measure the impact of the customer-focused experiences you create. You should apply if: You are a seasoned product leader, and have a track record of leading high-performing product teams at a fast-growing consumer tech company to: build highly engaging (daily/weekly) experiences for millions of customers deliver company trajectory-changing impact (nice-to-have) build a multi-market product, with a proven ability to balance priorities across geographies You're data-driven and commercial, and have a track record of collaborating with data scientists to define key metrics, run experiments, and deliver business impact. You can systematically break down and solve complex problems. You have good judgement, and you're able to make good decisions in complex situations where there's often no "right answer". You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're a great storyteller, who is able to motivate, energise and inspire people towards a common goal. You're passionate about building value for customers and not just achieving business results, and are excited about our mission at Monzo. You're intellectually honest about your work's performance, continually striving for improvement. You're a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience. You've managed a team of PMs, have a proven ability to coach and develop others, and can provide clear and constructive feedback to your team and other disciplines. You can get hands-on when necessary, to fill gaps - in people or experience - and set a practical example for what great looks like. The interview process: Our interview process involves 4 main stages: Initial Call with Hiring Manager Final Loop, consisting of x3 hour long interviews to assess Project Walkthrough, Case Study and Leadership A final stage with a VP or CPO within the Product team Our average process takes around 5-6 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: £140,000 to £170,000 depending on experience stock options & benefits ️ We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Please share an accomplishment you are most proud of from your time in your current role Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. Keeping your data safe is really important to us. Select If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select How would your describe your ethnicity? Select By checking this box, I consent to Monzo collecting, storing, and processing my responses to the demographic data surveys above.

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. 12 million UK adults have a Monzo account already and more than 600,000 small businesses. Today, Monzo Business makes the life of small business customers easier with everyday business banking essentials, time-saving tools, and our signature money management features About Payments The Payments Collective helps to make Monzo's global ambitions a reality, enabling revenue and customer growth with a resilient, self-serve banking platform and drives all of the payments in Monzo - whether customer pay by card, bank transfer, in the UK or abroad. The Payments Collective works hand-in-glove with our Retail and Business Banking Collectives to deliver delightful and reliable payments. What you'll be working on: We're now looking to better help our business customers to get paid by cards in their shops, restaurants, etc. As a Lead Product Manager for Acquiring, you'll lead one or more cross-functional teams to define and deliver this new product that helps our small business customers make the most of Monzo. You'll help build the product strategy, value propositions, payments capabilities, user experiences, and support structure needed to help businesses get paid and their customers to have a delightful card payments experience. It's a new product that we're planning to launch, so you'll be driving it from nothing to launch and then growing it. That means you'll: Drive our product strategy: Develop a product strategy informed by customer insights, market opportunities, and business goals. Translate long-term strategies into actionable, iterative plans that work towards our strategy and deliver an exceptional customer experience. Deliver a delightful product: Be the hands-on product manager for the squad, prioritising efforts across multiple workstreams as we define and build our product offering and maintain alignment with our Business Banking offering Collaborate seamlessly: Work iteratively with teams across design, engineering, research, data science, product marketing, compliance, external partners and other areas to refine and execute your strategy. Communicating effectively: Inspire stakeholders with the product vision and share the right context with the right people at the right time. Launch, iterate, and grow: Throughout your work you break big projects into small, iterative deliverables and define, deliver and measure the impact of the product with a data and customer centric approach. You should apply if: You are a seasoned product manager, and have experience shipping world-class products from 0 to launch at a fast growing company. You have a track record of leading card or payments products for business customers that drive significant value for customers and the company. You can systematically break down and solve complex problems, leveraging data, customer insights and creativity to set an ambitious long term vision and deliver tangible outcomes iteratively. You have good judgement, and have a track record of making good decisions in complex situations where there's often no "right answer". Are creative, have the urge to make the status quo better, full of creative ideas and capable of teasing out novel ideas and solutions from your team as well. You're data-driven, and have a track record of collaborating with machine learning experts or data scientists to define key metrics, run experiments, and deliver business impact. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're a great storyteller, who is able to motivate, energise and inspire people towards a common goal. You're passionate about building value for customers and not just achieving business results, and are excited about our mission at Monzo. You're intellectually honest about your work's performance, relying on data to measure your success and continually striving for improvement. You're a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience. The interview process: Our interview process usually involves 3 main stages: Initial Call with Hiring Manager Final Loop, consisting of x3 hour long interviews to assess Project Walkthrough, Case Study and Leadership. Our average process takes around 4-6 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc - at least monthly - meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. Keeping your data safe is really important to us. Select If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London/Cardiff/UK Remote circa £100k + Stock Options + Benefits Hear from the team We're looking for a Product Legal Counsel to join our team at Monzo, at Senior Legal Counsel level, to help us build one of the best, most innovative banks in the world. You will report to Monzo's Director of Product Legal and work within a team of product lawyers to give first rate legal advice and support to Monzo's Product Collective, including areas like borrowing, personal and business banking. In this role, you'll work closely with Monzo's product collectives to build and deliver banking products, and support the team in making money work for everyone. You'll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and Risk and Compliance. You will be the 'go to' for all things legal and regulatory, and an important part of a team trying to improve our customers' financial lives. You'll work directly with senior lawyers, product managers and engineers to provide legal advice and commercial insights to develop and grow Monzo Bank in the UK. In particular, you will: Partner with product managers to advise on legal matters relating to our borrowing, personal or business banking products and and advise on the legal and regulatory requirements for a growing bank. Help to develop efficient ways of working to enable Monzo to scale quickly, and ensuring Monzo operates safely and in accordance with the law and regulation. Coordinate and collaborate on legal matters with teams across Monzo including the Compliance, Risk and Control, other control functions and business teams. Provide training and knowledge sharing with other Monzonauts on the impact of laws and regulations on Monzo or our customers. Often act as the sole lawyer advising product managers or other colleagues (with support behind the scenes from more senior lawyers) and therefore act autonomously, take ownership of matters, identifying legal issues proactively, evaluating relevant risks and finding effective solutions to unique and complex business activities. Help colleagues in the Legal Team to build a world-class and scalable, high performing Legal team by testing and developing new ways of working. You'll work closely and collaboratively with Monzo's Director of Product Legal, General Counsel of MBL and the other members of the UK Legal team to provide legal advice and commercial insights to Product teams. You'll be a trusted advisor and will work proactively and collaboratively with other relevant stakeholders and teams across the Monzo Group, including the Product, Risk & Compliance, Supplier Operations, Financial Crime, Fraud, and Operations teams. You'll work with Monzo's Director of Product Legal, other lawyers and compliance to identify legal and regulatory risks relating to existing and new products, ensure robust challenge and scrutiny of product changes as they go through Monzo's governance process and to ensure that the businesses you support respond appropriately to new and changed legal and regulatory requirements. You'll support Monzo's global product development work by coordinating the legal review of products by collaborating with legal teams in the EU and US to identify local legal and regulatory requirements. You'll work with the Legal and Board Governance collective to improve the commercial management of the activities of the legal team, including through identifying suitable technology solutions to streamline workflows, optimise processes and work efficiencies, and increase scalability. You'll proactively manage relationships with external suppliers and law firms to enhance processes around cost management to ensure we are optimising our spend and extracting best value while delivering top-quality legal support. We'd love to hear from you if: You are a technically excellent lawyer with a minimum of 5 years of relevant post-qualification experience working in the banking and finance sector. You have a strong background advising on commercial and regulatory issues relating to banking products with specific knowledge and experience evidenced in consumer credit, payments and banking conduct rules. You have demonstrated experience of advising on laws and regulations relevant to financial services, in particular consumer credit, payments and banking products. You are able to explain complex regulations (including the Consumer Credit Act and Payment Services Regulations) in a simple way and you look for innovative ways of solving problems. You have experience advising on the content of regulated financial promotions and supported marketing teams with legal issues relating to the marketing of financial products. You are a strong communicator who can provide clear, precise, and practical legal advice, effectively articulating what is relevant and important in a concise manner. You can take a position on key issues, present persuasive recommendations, and constructively drive consensus among senior stakeholders. You have excellent organisational skills and attention to detail, with the ability to prioritise and work effectively and independently under tight deadlines across multiple projects. You have good interpersonal and team player skills and can evidence working across a network of cross-functional stakeholders to collaboratively solve problems. You are a keen problem solver, skilled at assessing risk and recommending solutions that balance commercial and risk considerations. You think ahead, anticipate relevant challenges, understand the commercial objectives of the teams you support, set clear objectives, and find effective solutions. You enjoy horizon scanning, proactively assessing risks, and quickly identifying and independently implementing mitigating actions. You are always looking for new ways to improve the efficiency and scalability of legal processes and systems. You have a dynamic and entrepreneurial approach and are comfortable with the ambiguity of a fast-paced and rapidly-evolving environment. You are proactive, take initiative to broaden your knowledge, and are passionate about the intersection of banking and technology and the transformation unfolding in consumer finance. You are excited to join us for the next stage of our journey at Monzo! The interview process: Our interview process involves 3 main stages: Full loop: Technical and behavioural interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas This role is based in our London office. If you are not based in London, we're open to discuss this on a case by case basis. We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do . click apply for full job details

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London/Cardiff/UK Remote circa £100k + Stock Options + Benefits Hear from the team We're looking for a Product Legal Counsel to join our team at Monzo, at Senior Legal Counsel level, to help us build one of the best, most innovative banks in the world. You will report to Monzo's Director of Product Legal and work within a team of product lawyers to give first rate legal advice and support to Monzo's Product Collective, including areas like borrowing, personal and business banking. In this role, you'll work closely with Monzo's product collectives to build and deliver banking products, and support the team in making money work for everyone. You'll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and Risk and Compliance. You will be the 'go to' for all things legal and regulatory, and an important part of a team trying to improve our customers' financial lives. You'll work directly with senior lawyers, product managers and engineers to provide legal advice and commercial insights to develop and grow Monzo Bank in the UK. In particular, you will: Partner with product managers to advise on legal matters relating to our borrowing, personal or business banking products and and advise on the legal and regulatory requirements for a growing bank. Help to develop efficient ways of working to enable Monzo to scale quickly, and ensuring Monzo operates safely and in accordance with the law and regulation. Coordinate and collaborate on legal matters with teams across Monzo including the Compliance, Risk and Control, other control functions and business teams. Provide training and knowledge sharing with other Monzonauts on the impact of laws and regulations on Monzo or our customers. Often act as the sole lawyer advising product managers or other colleagues (with support behind the scenes from more senior lawyers) and therefore act autonomously, take ownership of matters, identifying legal issues proactively, evaluating relevant risks and finding effective solutions to unique and complex business activities. Help colleagues in the Legal Team to build a world-class and scalable, high performing Legal team by testing and developing new ways of working. You'll work closely and collaboratively with Monzo's Director of Product Legal, General Counsel of MBL and the other members of the UK Legal team to provide legal advice and commercial insights to Product teams. You'll be a trusted advisor and will work proactively and collaboratively with other relevant stakeholders and teams across the Monzo Group, including the Product, Risk & Compliance, Supplier Operations, Financial Crime, Fraud, and Operations teams. You'll work with Monzo's Director of Product Legal, other lawyers and compliance to identify legal and regulatory risks relating to existing and new products, ensure robust challenge and scrutiny of product changes as they go through Monzo's governance process and to ensure that the businesses you support respond appropriately to new and changed legal and regulatory requirements. You'll support Monzo's global product development work by coordinating the legal review of products by collaborating with legal teams in the EU and US to identify local legal and regulatory requirements. You'll work with the Legal and Board Governance collective to improve the commercial management of the activities of the legal team, including through identifying suitable technology solutions to streamline workflows, optimise processes and work efficiencies, and increase scalability. You'll proactively manage relationships with external suppliers and law firms to enhance processes around cost management to ensure we are optimising our spend and extracting best value while delivering top-quality legal support. We'd love to hear from you if: You are a technically excellent lawyer with a minimum of 5 years of relevant post-qualification experience working in the banking and finance sector. You have a strong background advising on commercial and regulatory issues relating to banking products with specific knowledge and experience evidenced in consumer credit, payments and banking conduct rules. You have demonstrated experience of advising on laws and regulations relevant to financial services, in particular consumer credit, payments and banking products. You are able to explain complex regulations (including the Consumer Credit Act and Payment Services Regulations) in a simple way and you look for innovative ways of solving problems. You have experience advising on the content of regulated financial promotions and supported marketing teams with legal issues relating to the marketing of financial products. You are a strong communicator who can provide clear, precise, and practical legal advice, effectively articulating what is relevant and important in a concise manner. You can take a position on key issues, present persuasive recommendations, and constructively drive consensus among senior stakeholders. You have excellent organisational skills and attention to detail, with the ability to prioritise and work effectively and independently under tight deadlines across multiple projects. You have good interpersonal and team player skills and can evidence working across a network of cross-functional stakeholders to collaboratively solve problems. You are a keen problem solver, skilled at assessing risk and recommending solutions that balance commercial and risk considerations. You think ahead, anticipate relevant challenges, understand the commercial objectives of the teams you support, set clear objectives, and find effective solutions. You enjoy horizon scanning, proactively assessing risks, and quickly identifying and independently implementing mitigating actions. You are always looking for new ways to improve the efficiency and scalability of legal processes and systems. You have a dynamic and entrepreneurial approach and are comfortable with the ambiguity of a fast-paced and rapidly-evolving environment. You are proactive, take initiative to broaden your knowledge, and are passionate about the intersection of banking and technology and the transformation unfolding in consumer finance. You are excited to join us for the next stage of our journey at Monzo! The interview process: Our interview process involves 3 main stages: Full loop: Technical and behavioural interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas This role is based in our London office. If you are not based in London, we're open to discuss this on a case by case basis. We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do . click apply for full job details

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for a Senior Legal Counsel, Regulatory to join our team at Monzo and help us build one of the best, most innovative banks in the world. This role will have day-to-day responsibility for advising on regulatory matters, with a predominant focus on financial crime. This role will report to Monzo's Principal Legal Counsel - Regulatory and is part of the Group Centre Regulatory team in the Legal & Board Governance Collective at Monzo. We support Monzo Group and its operating entities globally. In this role, you will work at all levels in the organisation and in close partnership with our Financial Crime, US, EU, and Risk & Compliance teams, as well as in collaboration with senior Legal team stakeholders as the business develops into a matrix organisation. You'll lead on a wide range of financial crime legal matters with opportunities for growth in role as the business scales in the UK and internationally. There'll also be opportunities to get involved in operational resilience, artificial intelligence, competition, and other regulatory matters. No two days are the same in Monzo's Legal team. This is not your typical legal role; so we're not looking for a typical person. We're looking for someone with exceptional technical expertise but is willing to roll up their sleeves and get things done. If this sounds right up your street then get in touch, we'd love to hear from you. Acting as a trusted legal advisor to our Financial Crime Monzonauts in local teams. Monitoring and advising upon material global regulatory changes and providing guidelines to local teams. Supporting our Group Regulatory Affairs teams to liaise with key regulatory bodies and manage cross-border regulatory issues Managing global regulatory frameworks to ensure consistent application across entities. Providing crucial insights and leverage entity local expertise to feed into the consolidated group regulatory strategy. Developing and implementing processes and procedures to increase the efficiency and scalability of regulatory legal advice across the Monzo Group. Delivering training, sharing insights from your work, and helping educate others on financial crime. Managing relationships with our external legal counsel and ensuring we are optimising our legal spend on regulatory matters. You have experience advising on financial crime regulatory matters, with a minimum of around 5 years relevant post qualification experience (or equivalent). You have a genuine interest in financial crime regulatory matters; it's not just your job but something you care about. You have an excellent technical grounding in all aspects of financial crime regulatory law (including Anti-Money Laundering, Sanctions, Anti-Bribery and Corruption, Proceeds of Crime and Counter Terrorist Financing matters), having spent time in private practice, and ideally time in house at a bank and/or other financial institution or regulator. You are passionate about working to advise the business to help keep Monzo safe and compliant with our legal and regulatory obligations. You are a strategic thinker, a strong communicator and a keen problem solver who can recommend solutions that balance business and risk perspectives. You are willing to jump in and handle a wide range of financial regulatory legal issues that may arise even outside your core areas of expertise in an enthusiastic, proactive, and resourceful manner, and can sensibly assess when best to engage external counsel in a cost-effective way. You are comfortable operating at all levels of the organisation up to the Executive and liaising with a variety of internal and external stakeholders. You enjoy horizon scanning, proactively assessing risks, and quickly identifying and independently implementing mitigating actions. You have a dynamic and entrepreneurial approach and are comfortable with the ambiguity of a fast-paced and rapidly-evolving environment. You have an open and curious mind, are passionate about the intersection of banking and technology and are excited to join us for the next stage of our journey at Monzo! You welcome diverse perspectives, think rigorously and critically and aren't afraid to challenge assumptions. You've got additional experience in any of the following regulatory areas: operational resilience, artificial intelligence, competition, and interchange fee regulation. Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating an inclusive and welcoming team. If you're passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don't have everything that's listed just yet. Drop us your application, we'd love to hear from you! In-house financial services experience (including at a regulator) is preferred, but is not essential for the right candidate. PQE is a guide only. The application journey has 3 key steps Recruiter call (potentially followed by an initial call with Principal Legal Counsel - Regulatory) First stage 1 hour role specific interview (including chatting through a case study) Second stage 1 hour behavioural interview Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on . We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Your compensation package: c. £100,000 base salary (dependent on experience) stock options We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team Learning budget of £1,000 a year for books, training courses and conferences Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question . click apply for full job details

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for a Senior Legal Counsel, Regulatory to join our team at Monzo and help us build one of the best, most innovative banks in the world. This role will have day-to-day responsibility for advising on regulatory matters, with a predominant focus on financial crime. This role will report to Monzo's Principal Legal Counsel - Regulatory and is part of the Group Centre Regulatory team in the Legal & Board Governance Collective at Monzo. We support Monzo Group and its operating entities globally. In this role, you will work at all levels in the organisation and in close partnership with our Financial Crime, US, EU, and Risk & Compliance teams, as well as in collaboration with senior Legal team stakeholders as the business develops into a matrix organisation. You'll lead on a wide range of financial crime legal matters with opportunities for growth in role as the business scales in the UK and internationally. There'll also be opportunities to get involved in operational resilience, artificial intelligence, competition, and other regulatory matters. No two days are the same in Monzo's Legal team. This is not your typical legal role; so we're not looking for a typical person. We're looking for someone with exceptional technical expertise but is willing to roll up their sleeves and get things done. If this sounds right up your street then get in touch, we'd love to hear from you. Acting as a trusted legal advisor to our Financial Crime Monzonauts in local teams. Monitoring and advising upon material global regulatory changes and providing guidelines to local teams. Supporting our Group Regulatory Affairs teams to liaise with key regulatory bodies and manage cross-border regulatory issues Managing global regulatory frameworks to ensure consistent application across entities. Providing crucial insights and leverage entity local expertise to feed into the consolidated group regulatory strategy. Developing and implementing processes and procedures to increase the efficiency and scalability of regulatory legal advice across the Monzo Group. Delivering training, sharing insights from your work, and helping educate others on financial crime. Managing relationships with our external legal counsel and ensuring we are optimising our legal spend on regulatory matters. You have experience advising on financial crime regulatory matters, with a minimum of around 5 years relevant post qualification experience (or equivalent). You have a genuine interest in financial crime regulatory matters; it's not just your job but something you care about. You have an excellent technical grounding in all aspects of financial crime regulatory law (including Anti-Money Laundering, Sanctions, Anti-Bribery and Corruption, Proceeds of Crime and Counter Terrorist Financing matters), having spent time in private practice, and ideally time in house at a bank and/or other financial institution or regulator. You are passionate about working to advise the business to help keep Monzo safe and compliant with our legal and regulatory obligations. You are a strategic thinker, a strong communicator and a keen problem solver who can recommend solutions that balance business and risk perspectives. You are willing to jump in and handle a wide range of financial regulatory legal issues that may arise even outside your core areas of expertise in an enthusiastic, proactive, and resourceful manner, and can sensibly assess when best to engage external counsel in a cost-effective way. You are comfortable operating at all levels of the organisation up to the Executive and liaising with a variety of internal and external stakeholders. You enjoy horizon scanning, proactively assessing risks, and quickly identifying and independently implementing mitigating actions. You have a dynamic and entrepreneurial approach and are comfortable with the ambiguity of a fast-paced and rapidly-evolving environment. You have an open and curious mind, are passionate about the intersection of banking and technology and are excited to join us for the next stage of our journey at Monzo! You welcome diverse perspectives, think rigorously and critically and aren't afraid to challenge assumptions. You've got additional experience in any of the following regulatory areas: operational resilience, artificial intelligence, competition, and interchange fee regulation. Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating an inclusive and welcoming team. If you're passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don't have everything that's listed just yet. Drop us your application, we'd love to hear from you! In-house financial services experience (including at a regulator) is preferred, but is not essential for the right candidate. PQE is a guide only. The application journey has 3 key steps Recruiter call (potentially followed by an initial call with Principal Legal Counsel - Regulatory) First stage 1 hour role specific interview (including chatting through a case study) Second stage 1 hour behavioural interview Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on . We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Your compensation package: c. £100,000 base salary (dependent on experience) stock options We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team Learning budget of £1,000 a year for books, training courses and conferences Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question . click apply for full job details

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London/Cardiff/UK Remote circa £100k + Stock Options + Benefits Hear from the team We're looking for a Product Legal Counsel to join our team at Monzo, at Senior Legal Counsel level, to help us build one of the best, most innovative banks in the world. You will report to Monzo's Director of Product Legal and work within a team of product lawyers to give first rate legal advice and support to Monzo's Product Collective, including areas like borrowing, personal and business banking. In this role, you'll work closely with Monzo's product collectives to build and deliver banking products, and support the team in making money work for everyone. You'll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and Risk and Compliance. You will be the 'go to' for all things legal and regulatory, and an important part of a team trying to improve our customers' financial lives. You'll work directly with senior lawyers, product managers and engineers to provide legal advice and commercial insights to develop and grow Monzo Bank in the UK. In particular, you will: Partner with product managers to advise on legal matters relating to our borrowing, personal or business banking products and and advise on the legal and regulatory requirements for a growing bank. Help to develop efficient ways of working to enable Monzo to scale quickly, and ensuring Monzo operates safely and in accordance with the law and regulation. Coordinate and collaborate on legal matters with teams across Monzo including the Compliance, Risk and Control, other control functions and business teams. Provide training and knowledge sharing with other Monzonauts on the impact of laws and regulations on Monzo or our customers. Often act as the sole lawyer advising product managers or other colleagues (with support behind the scenes from more senior lawyers) and therefore act autonomously, take ownership of matters, identifying legal issues proactively, evaluating relevant risks and finding effective solutions to unique and complex business activities. Help colleagues in the Legal Team to build a world-class and scalable, high performing Legal team by testing and developing new ways of working. You'll work closely and collaboratively with Monzo's Director of Product Legal, General Counsel of MBL and the other members of the UK Legal team to provide legal advice and commercial insights to Product teams. You'll be a trusted advisor and will work proactively and collaboratively with other relevant stakeholders and teams across the Monzo Group, including the Product, Risk & Compliance, Supplier Operations, Financial Crime, Fraud, and Operations teams. You'll work with Monzo's Director of Product Legal, other lawyers and compliance to identify legal and regulatory risks relating to existing and new products, ensure robust challenge and scrutiny of product changes as they go through Monzo's governance process and to ensure that the businesses you support respond appropriately to new and changed legal and regulatory requirements. You'll support Monzo's global product development work by coordinating the legal review of products by collaborating with legal teams in the EU and US to identify local legal and regulatory requirements. You'll work with the Legal and Board Governance collective to improve the commercial management of the activities of the legal team, including through identifying suitable technology solutions to streamline workflows, optimise processes and work efficiencies, and increase scalability. You'll proactively manage relationships with external suppliers and law firms to enhance processes around cost management to ensure we are optimising our spend and extracting best value while delivering top-quality legal support. We'd love to hear from you if: You are a technically excellent lawyer with a minimum of 5 years of relevant post-qualification experience working in the banking and finance sector. You have a strong background advising on commercial and regulatory issues relating to banking products with specific knowledge and experience evidenced in consumer credit, payments and banking conduct rules. You have demonstrated experience of advising on laws and regulations relevant to financial services, in particular consumer credit, payments and banking products. You are able to explain complex regulations (including the Consumer Credit Act and Payment Services Regulations) in a simple way and you look for innovative ways of solving problems. You have experience advising on the content of regulated financial promotions and supported marketing teams with legal issues relating to the marketing of financial products. You are a strong communicator who can provide clear, precise, and practical legal advice, effectively articulating what is relevant and important in a concise manner. You can take a position on key issues, present persuasive recommendations, and constructively drive consensus among senior stakeholders. You have excellent organisational skills and attention to detail, with the ability to prioritise and work effectively and independently under tight deadlines across multiple projects. You have good interpersonal and team player skills and can evidence working across a network of cross-functional stakeholders to collaboratively solve problems. You are a keen problem solver, skilled at assessing risk and recommending solutions that balance commercial and risk considerations. You think ahead, anticipate relevant challenges, understand the commercial objectives of the teams you support, set clear objectives, and find effective solutions. You enjoy horizon scanning, proactively assessing risks, and quickly identifying and independently implementing mitigating actions. You are always looking for new ways to improve the efficiency and scalability of legal processes and systems. You have a dynamic and entrepreneurial approach and are comfortable with the ambiguity of a fast-paced and rapidly-evolving environment. You are proactive, take initiative to broaden your knowledge, and are passionate about the intersection of banking and technology and the transformation unfolding in consumer finance. You are excited to join us for the next stage of our journey at Monzo! The interview process: Our interview process involves 3 main stages: Full loop: Technical and behavioural interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas This role is based in our London office. If you are not based in London, we're open to discuss this on a case by case basis. We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do . click apply for full job details

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. 10 million UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions of lives. We're now gearing up for our next phase of growth, from 10 million to 20 million customers. As we launch more and more financial products, and our customers' financial lives become more complex, personalising the experience is a key priority. We are at a very exciting point in our growth journey and looking for ambitious, deep thinking product and customer obsessed talent to join us! The potential impact of Monzo is huge and we're only 1% done and we have the opportunity to impact billions of people's lives. We're still a scaling team with lots still to accomplish. What you'll be working on: As a Senior Product Manager, you'll lead one or more cross-functional teams to define and deliver a strategy that helps customers make the most of Monzo. That means you'll: Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo's goals and an exceptional customer experience. Communicate effectively: you get people inspired by the product vision and you share the right context with the right people at the right time. Collaborate seamlessly: partner with engineering, design, data, research, marketing and other teams across Monzo to create a strategy and deliver. Deliver impact: define, deliver and measure the impact of the customer-focused experiences you create. You should apply if: You are an experienced product manager, and have led high-performing teams to ship world-class products at a fast growing company. You have a track record of leading consumer efforts that drive significant value for customers and the business. You're data-driven and commercial, and have a track record of collaborating with machine learning experts or data scientists to define key metrics, run experiments, and deliver business impact. You can systematically break down and solve complex problems. You have good judgement, and have a track record of making good decisions in complex situations where there's often no "right answer". You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're a great storyteller, who is able to motivate, energise and inspire people towards a common goal. You're passionate about building value for customers and not just achieving business results, and are excited about our mission at Monzo. You're intellectually honest about your work's performance, continually striving for improvement. You're a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience. The interview process: Our interview process usually involves 4 main stages: Initial Call with Hiring Manager Final Loop, consisting of x3 hour long interviews to assess Project Walkthrough, Case Study and Leadership. Our average process takes around 4-6 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc - at least monthly - meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What accomplishment are you most proud of from your time in your current role? Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. Keeping your data safe is really important to us. Select If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select How would your describe your ethnicity? Select By checking this box, I consent to Monzo collecting, storing, and processing my responses to the demographic data surveys above.