Receptionist - Hilton Garden Inn Stoke on Trent JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year And much much more! A DAY IN THE LIFE OF A RECEPTIONIST AT OUR HOTEL Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay!Handle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP.Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience.Master the art of multitasking: from answering calls and managing bookings to handling guest requests-all with a positive vibe.Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home.Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch.Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable. WHAT WE NEED FROM YOU A people person with a knack for making connections and creating memorable guest experiences.Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge.Detail-focused and organised, ensuring every reservation, request, and check-out goes off without a hitch.A quick thinker who loves to solve problems and keep things running smoothly, even when it's busy.A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments.High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Apr 06, 2026
Full time
Receptionist - Hilton Garden Inn Stoke on Trent JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year And much much more! A DAY IN THE LIFE OF A RECEPTIONIST AT OUR HOTEL Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay!Handle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP.Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience.Master the art of multitasking: from answering calls and managing bookings to handling guest requests-all with a positive vibe.Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home.Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch.Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable. WHAT WE NEED FROM YOU A people person with a knack for making connections and creating memorable guest experiences.Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge.Detail-focused and organised, ensuring every reservation, request, and check-out goes off without a hitch.A quick thinker who loves to solve problems and keep things running smoothly, even when it's busy.A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments.High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Public Area Cleaner - Ramada Belfast JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An extra day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year And much much more! A DAY IN THE LIFE OF A KITCHEN PORTER AT OUR HOTEL What you'll be doing Maintaining the cleanliness, safety, and presentation of all public areas, including lobbies, hallways, restrooms, and elevators, ensuring they are inviting and meet high standards.Performing regular cleaning tasks such as dusting, vacuuming, mopping, and sanitizing surfaces to keep all areas spotless and hygienic.Monitoring and restocking supplies like toiletries, towels, and sanitizers in restrooms and other public spaces.Responding promptly to guest requests for assistance or cleaning needs in public areas, providing excellent customer service and a warm, professional attitude.Reporting any maintenance issues, hazards, or equipment needs to the supervisor to ensure a safe and well-functioning environment.Assisting in setting up for events and special occasions, ensuring public spaces are prepared and welcoming for all guests. WHAT WE NEED FROM YOU Prior experience in cleaning or housekeeping roles is a plus, but not essential; full training will be provided.An eye for detail and a commitment to high cleanliness standards, ensuring all public spaces are immaculate and inviting.Strong communication and interpersonal skills, able to engage professionally and courteously with guests and team members.Ability to work independently, stay organized, and manage time efficiently to complete tasks on schedule.Physical stamina to perform repetitive cleaning tasks, including standing, bending, lifting, and moving supplies as needed.A proactive attitude towards safety and the willingness to follow all health and safety guidelines to maintain a safe environment. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Apr 06, 2026
Full time
Public Area Cleaner - Ramada Belfast JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An extra day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year And much much more! A DAY IN THE LIFE OF A KITCHEN PORTER AT OUR HOTEL What you'll be doing Maintaining the cleanliness, safety, and presentation of all public areas, including lobbies, hallways, restrooms, and elevators, ensuring they are inviting and meet high standards.Performing regular cleaning tasks such as dusting, vacuuming, mopping, and sanitizing surfaces to keep all areas spotless and hygienic.Monitoring and restocking supplies like toiletries, towels, and sanitizers in restrooms and other public spaces.Responding promptly to guest requests for assistance or cleaning needs in public areas, providing excellent customer service and a warm, professional attitude.Reporting any maintenance issues, hazards, or equipment needs to the supervisor to ensure a safe and well-functioning environment.Assisting in setting up for events and special occasions, ensuring public spaces are prepared and welcoming for all guests. WHAT WE NEED FROM YOU Prior experience in cleaning or housekeeping roles is a plus, but not essential; full training will be provided.An eye for detail and a commitment to high cleanliness standards, ensuring all public spaces are immaculate and inviting.Strong communication and interpersonal skills, able to engage professionally and courteously with guests and team members.Ability to work independently, stay organized, and manage time efficiently to complete tasks on schedule.Physical stamina to perform repetitive cleaning tasks, including standing, bending, lifting, and moving supplies as needed.A proactive attitude towards safety and the willingness to follow all health and safety guidelines to maintain a safe environment. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Pastry Chef de Partie - Wotton House JOIN US At Wotton House, we make every guest and team member feel part of our story - like anything is possible. Our space is your space, and we redefine what it means to offer bespoke experiences. Our experiences are crafted exclusively for you. We offer friendly, welcoming and authentic service that is personal to everyone, with little touches that make all guests and staff feel wanted. We make people feel special. They deserve to be here. The answer is yes, what is the question? We are architects of innovation; a little bit quirky and eccentric with a can-do attitude that helps to craft different and inventive experiences for all our guests. Wotton House is steeped in history and natural wonder, and we want everyone who visits to explore our story and become part of it. Botanicals are in our fabric and everything we do reflects this. We are aware of our impact on the world around us, and our choices reflect this. We are proud to have a Green Key award, and we work closely with our local community and hyper local suppliers when we can. We are brave and we have a sense of humour - we are the flamingo in a flock of pigeons. Everything we do is Wonderfully Wotton. OUR HOTEL Wotton House is a countryside escape and a space to gather, meet, stay and dine; an experience in itself, steeped in history and natural wonder, bringing people together to create memories. We are architects of innovation with a make it happen attitude. Our space is your space, crafted exclusively for you. It's Wonderfully Wotton. It's Wonderfully Wotton Wonderfully welcoming, wonderfully Wotton Wonderfully whimsical, wonderfully Wotton Oh, it's just wonderfully Wotton! The Wotton way - it's wonderfully Wotton OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's holiday for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year And much much more! A DAY IN THE LIFE OF A CHEF DE PARTIE AT OUR HOTEL What you'll be doing Take charge of the pastry section, crafting beautiful desserts and baked goods that impress with flavour, texture, and presentation. Bring your creativity to every creation, ensuring each plate meets the highest standards of quality and consistency. Keep the pastry kitchen running smoothly by prepping, baking, and organising with precision so every service is effortless. Work closely with the kitchen team, communicating clearly to make sure every dish is ready at the right moment. Maintain a spotless section at all times, from your workstation to your equipment - attention to detail is essential. Monitor ingredients and stock levels, making sure the pastry section is always ready for service. Support menu development by contributing fresh ideas, seasonal specials, and new dessert concepts. Follow all food safety and hygiene standards, ensuring every product is prepared and stored correctly. Assist in training junior team members, sharing skills and helping maintain high kitchen standards. WHAT WE NEED FROM YOU A passion for culinary excellence and a drive to create memorable dining experiences. Proven experience in a busy kitchen, ideally in a Pastry Chef de Partie role or similar. Strong organisational skills and the ability to handle high-paced service with ease. Creativity and a keen eye for detail when it comes to plating and presentation. Team spirit, supporting the brigade to keep standards high and service smooth. Dedication to cleanliness, food safety, and upholding health regulations. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Apr 06, 2026
Full time
Pastry Chef de Partie - Wotton House JOIN US At Wotton House, we make every guest and team member feel part of our story - like anything is possible. Our space is your space, and we redefine what it means to offer bespoke experiences. Our experiences are crafted exclusively for you. We offer friendly, welcoming and authentic service that is personal to everyone, with little touches that make all guests and staff feel wanted. We make people feel special. They deserve to be here. The answer is yes, what is the question? We are architects of innovation; a little bit quirky and eccentric with a can-do attitude that helps to craft different and inventive experiences for all our guests. Wotton House is steeped in history and natural wonder, and we want everyone who visits to explore our story and become part of it. Botanicals are in our fabric and everything we do reflects this. We are aware of our impact on the world around us, and our choices reflect this. We are proud to have a Green Key award, and we work closely with our local community and hyper local suppliers when we can. We are brave and we have a sense of humour - we are the flamingo in a flock of pigeons. Everything we do is Wonderfully Wotton. OUR HOTEL Wotton House is a countryside escape and a space to gather, meet, stay and dine; an experience in itself, steeped in history and natural wonder, bringing people together to create memories. We are architects of innovation with a make it happen attitude. Our space is your space, crafted exclusively for you. It's Wonderfully Wotton. It's Wonderfully Wotton Wonderfully welcoming, wonderfully Wotton Wonderfully whimsical, wonderfully Wotton Oh, it's just wonderfully Wotton! The Wotton way - it's wonderfully Wotton OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's holiday for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year And much much more! A DAY IN THE LIFE OF A CHEF DE PARTIE AT OUR HOTEL What you'll be doing Take charge of the pastry section, crafting beautiful desserts and baked goods that impress with flavour, texture, and presentation. Bring your creativity to every creation, ensuring each plate meets the highest standards of quality and consistency. Keep the pastry kitchen running smoothly by prepping, baking, and organising with precision so every service is effortless. Work closely with the kitchen team, communicating clearly to make sure every dish is ready at the right moment. Maintain a spotless section at all times, from your workstation to your equipment - attention to detail is essential. Monitor ingredients and stock levels, making sure the pastry section is always ready for service. Support menu development by contributing fresh ideas, seasonal specials, and new dessert concepts. Follow all food safety and hygiene standards, ensuring every product is prepared and stored correctly. Assist in training junior team members, sharing skills and helping maintain high kitchen standards. WHAT WE NEED FROM YOU A passion for culinary excellence and a drive to create memorable dining experiences. Proven experience in a busy kitchen, ideally in a Pastry Chef de Partie role or similar. Strong organisational skills and the ability to handle high-paced service with ease. Creativity and a keen eye for detail when it comes to plating and presentation. Team spirit, supporting the brigade to keep standards high and service smooth. Dedication to cleanliness, food safety, and upholding health regulations. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Full-Time Receptionist - Ramada Belfast JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year And much much more! A DAY IN THE LIFE OF A RECEPTIONIST AT OUR HOTEL Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay!Handle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP.Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience.Master the art of multitasking: from answering calls and managing bookings to handling guest requests-all with a positive vibe.Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home.Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch.Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable. WHAT WE NEED FROM YOU A people person with a knack for making connections and creating memorable guest experiences.Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge.Detail-focused and organised, ensuring every reservation, request, and check-out goes off without a hitch.A quick thinker who loves to solve problems and keep things running smoothly, even when it's busy.A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments.High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Apr 06, 2026
Full time
Full-Time Receptionist - Ramada Belfast JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year And much much more! A DAY IN THE LIFE OF A RECEPTIONIST AT OUR HOTEL Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay!Handle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP.Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience.Master the art of multitasking: from answering calls and managing bookings to handling guest requests-all with a positive vibe.Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home.Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch.Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable. WHAT WE NEED FROM YOU A people person with a knack for making connections and creating memorable guest experiences.Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge.Detail-focused and organised, ensuring every reservation, request, and check-out goes off without a hitch.A quick thinker who loves to solve problems and keep things running smoothly, even when it's busy.A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments.High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Night Receptionist - AC Hotel by Marriott Glasgow AC HOTEL BY MARRIOTT GLASGOW - NIGHT RECEPTIONIST (32HRS PER WEEK) The AC Hotel Glasgow combines heritage architecture, contemporary design and discerning service to create a seamless experience allowing our guests to focus, be present and connect. Our hotel is located next to iconic George Square, all 245 of our purposeful hotel rooms combine form & function to create a harmonious aesthetic for our guests. JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey A DAY IN THE LIFE OF A NIGHT RECEPTIONIST AT AC HOTEL BY MARRIOTT GLASGOW Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps! Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between. Keeping things organised and ready for the morning crew. Be the go-to for any guest requests during the night, whether it's room service or an extra pillow, bringing comfort even in the wee hours. Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning. Monitor safety and security through regular checks, making sure guests enjoy a peaceful night's stay. Coordinate with the early morning team to hand off a seamless shift, so everyone's ready to take on the day. WHAT WE NEED FROM YOU A natural night owl who's comfortable working through the late hours. Friendly and welcoming, ready to offer service with a smile-even at 3 a.m. Reliable and calm under pressure, able to manage guest needs and unexpected situations. Team player who can work independently, setting the stage for a smooth start in the morning. High energy and adaptability, thriving in the quiet but active world of night shifts. What We OfferYou will have access to a benefits package we believe truly works for our people and enhances our overall culture Discounted hotel room rates for you and your friends & family with Marriott Bonvoy Extra days holiday for your birthday Flexible working arrangements Pension Discounted Gym Membership Discounts for Supermarkets, High Street Retailers, and Cinema Tickets Team Social Events Employee Assistance Programme and access to counselling support Future opportunities to develop within hazel through. We actively encourage internal development and progression. Free meals on duty saving you over 1000 per year And more To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Apr 06, 2026
Full time
Night Receptionist - AC Hotel by Marriott Glasgow AC HOTEL BY MARRIOTT GLASGOW - NIGHT RECEPTIONIST (32HRS PER WEEK) The AC Hotel Glasgow combines heritage architecture, contemporary design and discerning service to create a seamless experience allowing our guests to focus, be present and connect. Our hotel is located next to iconic George Square, all 245 of our purposeful hotel rooms combine form & function to create a harmonious aesthetic for our guests. JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey A DAY IN THE LIFE OF A NIGHT RECEPTIONIST AT AC HOTEL BY MARRIOTT GLASGOW Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps! Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between. Keeping things organised and ready for the morning crew. Be the go-to for any guest requests during the night, whether it's room service or an extra pillow, bringing comfort even in the wee hours. Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning. Monitor safety and security through regular checks, making sure guests enjoy a peaceful night's stay. Coordinate with the early morning team to hand off a seamless shift, so everyone's ready to take on the day. WHAT WE NEED FROM YOU A natural night owl who's comfortable working through the late hours. Friendly and welcoming, ready to offer service with a smile-even at 3 a.m. Reliable and calm under pressure, able to manage guest needs and unexpected situations. Team player who can work independently, setting the stage for a smooth start in the morning. High energy and adaptability, thriving in the quiet but active world of night shifts. What We OfferYou will have access to a benefits package we believe truly works for our people and enhances our overall culture Discounted hotel room rates for you and your friends & family with Marriott Bonvoy Extra days holiday for your birthday Flexible working arrangements Pension Discounted Gym Membership Discounts for Supermarkets, High Street Retailers, and Cinema Tickets Team Social Events Employee Assistance Programme and access to counselling support Future opportunities to develop within hazel through. We actively encourage internal development and progression. Free meals on duty saving you over 1000 per year And more To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Sales Manager - Hampton by Hilton Manchester Northern Quarter JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL Nestled in Manchester's trendy Northern Quarter, Hampton by Hilton offers 221 rooms with a fresh, modern style right in the city's creative and cultural hub. The hotel features a vibrant breakfast area, a 24-hour fitness center, and a cozy lobby bar, all designed to reflect the area's unique character. With its lively surroundings and modern amenities, Hampton by Hilton Manchester Northern Quarter provides a dynamic and inviting setting in one of Manchester's most exciting neighborhoods. OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year And much much more! A DAY IN THE LIFE OF A SALES MANAGER AT OUR HOTEL What you'll be doing Develop and implement strategic sales plans to achieve and exceed revenue targets, focusing on room bookings, events, and corporate accountsLead, mentor, and motivate the sales team to meet individual and team sales objectives, providing guidance and training as necessaryBuild and maintain strong relationships with key corporate clients, travel agents, and event organisers, acting as a primary contact for high-profile accountsIdentify new business opportunities through networking, partnerships, and proactive outreach, positioning the hotel as a preferred venue in the marketConduct regular sales meetings to track team performance, discuss progress towards goals, and address any challengesCollaborate closely with the marketing team to align sales strategies with promotional campaigns and seasonal offers, ensuring effective, cohesive messaging across channelsManage and negotiate contracts with clients, ensuring terms are mutually beneficial and aligned with hotel revenue goalsConduct market research and competitor analysis to identify trends, inform pricing strategies, and position the hotel competitively within the marketplacePrepare detailed sales reports, analyse key metrics, and provide insights to senior management to support strategic decision-makingRepresent the hotel at industry events, trade shows, and local business gatherings to strengthen brand presence and generate new leads. What We Need from You: Minimum of 3 years' experience in sales within the hospitality or events sector, with a proven record of achieving sales targets and managing client relationships effectively Strong leadership and people management skills, with the ability to inspire and develop a sales team to meet ambitious goals Exceptional communication and presentation skills, both written and verbal, with a professional and persuasive approach In-depth understanding of sales principles and strategies, with experience in strategic planning, forecasting, and performance analysis Proficiency in CRM software (such as Salesforce or similar) and Microsoft Office Suite, with the ability to generate and analyse sales data Strong negotiation and contract management skills, with a keen eye for detail to ensure mutually beneficial agreements Highly organised, able to prioritise tasks and manage multiple projects in a fast-paced environment Flexibility to work outside of regular hours, including evenings and weekends, and attend off-site meetings or events as required A positive, proactive approach with the ability to identify and act on new opportunities in line with hotel objectives EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact
Apr 06, 2026
Full time
Sales Manager - Hampton by Hilton Manchester Northern Quarter JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL Nestled in Manchester's trendy Northern Quarter, Hampton by Hilton offers 221 rooms with a fresh, modern style right in the city's creative and cultural hub. The hotel features a vibrant breakfast area, a 24-hour fitness center, and a cozy lobby bar, all designed to reflect the area's unique character. With its lively surroundings and modern amenities, Hampton by Hilton Manchester Northern Quarter provides a dynamic and inviting setting in one of Manchester's most exciting neighborhoods. OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year And much much more! A DAY IN THE LIFE OF A SALES MANAGER AT OUR HOTEL What you'll be doing Develop and implement strategic sales plans to achieve and exceed revenue targets, focusing on room bookings, events, and corporate accountsLead, mentor, and motivate the sales team to meet individual and team sales objectives, providing guidance and training as necessaryBuild and maintain strong relationships with key corporate clients, travel agents, and event organisers, acting as a primary contact for high-profile accountsIdentify new business opportunities through networking, partnerships, and proactive outreach, positioning the hotel as a preferred venue in the marketConduct regular sales meetings to track team performance, discuss progress towards goals, and address any challengesCollaborate closely with the marketing team to align sales strategies with promotional campaigns and seasonal offers, ensuring effective, cohesive messaging across channelsManage and negotiate contracts with clients, ensuring terms are mutually beneficial and aligned with hotel revenue goalsConduct market research and competitor analysis to identify trends, inform pricing strategies, and position the hotel competitively within the marketplacePrepare detailed sales reports, analyse key metrics, and provide insights to senior management to support strategic decision-makingRepresent the hotel at industry events, trade shows, and local business gatherings to strengthen brand presence and generate new leads. What We Need from You: Minimum of 3 years' experience in sales within the hospitality or events sector, with a proven record of achieving sales targets and managing client relationships effectively Strong leadership and people management skills, with the ability to inspire and develop a sales team to meet ambitious goals Exceptional communication and presentation skills, both written and verbal, with a professional and persuasive approach In-depth understanding of sales principles and strategies, with experience in strategic planning, forecasting, and performance analysis Proficiency in CRM software (such as Salesforce or similar) and Microsoft Office Suite, with the ability to generate and analyse sales data Strong negotiation and contract management skills, with a keen eye for detail to ensure mutually beneficial agreements Highly organised, able to prioritise tasks and manage multiple projects in a fast-paced environment Flexibility to work outside of regular hours, including evenings and weekends, and attend off-site meetings or events as required A positive, proactive approach with the ability to identify and act on new opportunities in line with hotel objectives EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact