White Collar Factory (95009), United Kingdom, London, LondonCompensation Manager About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures in the UK. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our UK Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One in the UK Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of UK labor and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in our Nottingham or Londonoffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). About Us At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Jul 25, 2025
Full time
White Collar Factory (95009), United Kingdom, London, LondonCompensation Manager About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures in the UK. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our UK Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One in the UK Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of UK labor and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in our Nottingham or Londonoffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). About Us At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Partnerships Manager About this role We're looking for somebody to lead one of our largest co-brand credit card partnerships. This is an exciting opportunity to join a small team who are focused on high performance and who obsess about driving our partnerships to bigger and better results. You'll be responsible for the overall relationship & ultimate success of the partnership, and will combine your exceptional analytical skills with commercial acumen, stakeholder management and a neverending desire to grow both yourself and your partnership. Individuals who succeed in this role are driven, resilient, creative and analytical. But more than anything, they see themselves as the CEO of their partnership. Ultimately, you'll be responsible for driving great commercial outcomes for both Capital One and the partner. What you'll do You'll own the day to day relationship - Ensuring that you build trust & confidence with your peers at the partner. You'll be the first point of contact on all things specific to your partnership - whether that be ensuring that marketing activity is compliant, through to coordinating updates to the API connections between us. You'll own the roadmap and strategy for the partnership, and be responsible for driving it into market (working across the business with the right stakeholders to deliver it). You'll pull datasets by coding your own SQL scripts, and interrogate the information to deliver insight. You'll constantly be on top of trading performance and change across the partner. You'll be responsible for ensuring that all activity is run in line with the control framework, and will contribute to the ongoing improvement of that control suite. You'll run operational elements, such as invoicing, issue resolution, business reviews. You'll work with our Supplier Management Office to negotiate contract amendments and variations. You'll work on and deliver credit governance business cases, both independently and in conjunction with other teams. We often rotate people around marketing channels, and so you may have the opportunity to work on some of our other existing co-brand partnerships in the future. What we're looking for Experience with both qualitative & quantitative analytical methods Strong presentation-building, storytelling, and data visualisation skills Ability to manage quant data files, run analysis on quant data, query SQL, etc. Previous experience managing a partnership or large client Excellent interpersonal skills with a positive and collaborative approach Resilience, at ease working in a high pressure/fast paced environment, and be comfortable having challenging conversations with stakeholders Creative problem solving and cutting through complexity with simple solutions A desire to join and push forward within a high performing team Experience in a regulated environment (desirable) Experience with GoogleSuite, e.g. Google sheets, Google Slides (desirable) Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Feb 20, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Partnerships Manager About this role We're looking for somebody to lead one of our largest co-brand credit card partnerships. This is an exciting opportunity to join a small team who are focused on high performance and who obsess about driving our partnerships to bigger and better results. You'll be responsible for the overall relationship & ultimate success of the partnership, and will combine your exceptional analytical skills with commercial acumen, stakeholder management and a neverending desire to grow both yourself and your partnership. Individuals who succeed in this role are driven, resilient, creative and analytical. But more than anything, they see themselves as the CEO of their partnership. Ultimately, you'll be responsible for driving great commercial outcomes for both Capital One and the partner. What you'll do You'll own the day to day relationship - Ensuring that you build trust & confidence with your peers at the partner. You'll be the first point of contact on all things specific to your partnership - whether that be ensuring that marketing activity is compliant, through to coordinating updates to the API connections between us. You'll own the roadmap and strategy for the partnership, and be responsible for driving it into market (working across the business with the right stakeholders to deliver it). You'll pull datasets by coding your own SQL scripts, and interrogate the information to deliver insight. You'll constantly be on top of trading performance and change across the partner. You'll be responsible for ensuring that all activity is run in line with the control framework, and will contribute to the ongoing improvement of that control suite. You'll run operational elements, such as invoicing, issue resolution, business reviews. You'll work with our Supplier Management Office to negotiate contract amendments and variations. You'll work on and deliver credit governance business cases, both independently and in conjunction with other teams. We often rotate people around marketing channels, and so you may have the opportunity to work on some of our other existing co-brand partnerships in the future. What we're looking for Experience with both qualitative & quantitative analytical methods Strong presentation-building, storytelling, and data visualisation skills Ability to manage quant data files, run analysis on quant data, query SQL, etc. Previous experience managing a partnership or large client Excellent interpersonal skills with a positive and collaborative approach Resilience, at ease working in a high pressure/fast paced environment, and be comfortable having challenging conversations with stakeholders Creative problem solving and cutting through complexity with simple solutions A desire to join and push forward within a high performing team Experience in a regulated environment (desirable) Experience with GoogleSuite, e.g. Google sheets, Google Slides (desirable) Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Distinguished Engineer (Director) - Digital Servicing Distinguished Engineers are Director-level individual contributors (IC) who strive to be diverse in thought so we visualise the problem space. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimise business outcomes while driving towards strong technology solutions. Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organisation. You will specialise in a particular subject area, but your input and impact will be sought and expected throughout the organisation. Distinguished Engineers are: Deep technical experts and thought leaders that help accelerate adoption of the very best engineering practices, while maintaining knowledge on industry innovations, trends and practices Visionaries, collaborating on Capital One's toughest issues, to deliver on business needs that directly impact the lives of our customers and associates Evangelists, both internally and externally, helping to elevate the Distinguished Engineering community and establish themselves as a go-to resource on given technologies and technology-enabled capabilities Communicators, working across technology and business teams, bringing together the right senior stakeholders and fostering collaboration to drive decision making that helps solve some of our most complex technical challenges Role models and mentors, helping to coach and strengthen the technical expertise and know-how of our engineering and product community About the team: Capital One's Card Digital Servicing team is responsible for delivering web and mobile experiences to our customers, using a suite of modern technologies. Exploring ways to harness the power of emerging technologies, this team is at the forefront of delivering customised, curated capabilities for our end customers. As a Distinguished Engineer for Digital Servicing you will be a highly experienced technical leader, accountable for driving innovation and engineering excellence across the team. With a primary focus on our high-impact Mobile App, which services millions of customers each month, the role requires deep mobile expertise along with a broader understanding of other digital servicing channels. You will also play a wider role as one of the most senior leaders in our vibrant Technology organisation, fostering a culture of curiosity and innovation. You are Recognised as a leading expert in Digital Servicing, with deep understanding of industry trends and how they can be leveraged by the business to inform our strategic direction A technology expert with deep expertise in Mobile, Java and AWS cloud technologies, with some experience of Web technologies Proficient in software development principles, patterns, and practices. Able to drive the adoption of modern software engineering methodologies and tools, ensuring consistency and quality across teams. An effortless communicator across tech, architecture, product and other senior stakeholders, both within the UK and across the wider Enterprise An inspirational leader, coach and mentor for a broad engineering group Able to set and deliver a strategy for digital servicing in partnership with our product team Experienced in the full life cycle of software delivery, including operational ownership (SRE) Able to provide expert guidance and problem-solving across all digital servicing channels What you'll do: Serve as an authoritative engineering expert across functional and non-functional requirements, and a problem solver to our engineering teams across Digital Servicing Guide the evolution of our Digital Servicing channels to support business growth and evolving customer needs. In partnership with the Product Sponsor, co-chair the Digital Servicing Centre of Excellence Be a role model for engineers at all levels looking to grow in the Individual Contributor career track Articulate and evangelise a bold technical vision, develop and execute our digital servicing technology strategy, in collaboration our overall digital strategy. Be an advocate for modern technologies and patterns, sharing customer and engineering benefits to gain buy-in (working closely with leaders, other SMEs, and engineers) Champion a culture of engineering excellence, continuous improvement, and being well managed, using opportunities to reuse and innersource solutions where possible Strike the right balance between lending expertise and providing an inclusive environment where others' ideas can be heard and championed; leverage expertise to grow skills in the broader Capital One team Part of your role can be actively hands-on, building POC's, investing in Tier 0/1 capabilities, or pairing/teaching other engineers, decomposing complex problems into practical and operational solutions As a naturally curious leader, stay abreast of advances in Mobile and Web technologies Lead the way in creating next-generation talent for Tech, mentoring internal talent and actively recruiting external talent to bolster Capital One's Tech talent Operate as a trusted advisor for across Digital Servicing, helping to shape use cases and implementation in an unified manner Build strong relationships across the UK and into the Enterprise to influence and drive adoption of best practices Ensure the Mobile App remains scalable, resilient, and delivers a best-in-class customer experience Exhibit a deep understanding of security best practices, compliance requirements, and emerging threats. Ensures the development and operation of secure and compliant systems, influencing security standards and practices across multiple teams Design and implement comprehensive observability solutions across Digital Servicing that provide deep insights into the behaviour, performance, and health of complex distributed systems Basic Qualifications: We do not have a checklist of qualifications you must have, but this is a senior role and we are seeking applicants with significant experience in software development / architecture with specific experience in cloud-based B2C applications. Where and how you'll work This is a permanent position based in either our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . click apply for full job details
Feb 08, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Distinguished Engineer (Director) - Digital Servicing Distinguished Engineers are Director-level individual contributors (IC) who strive to be diverse in thought so we visualise the problem space. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimise business outcomes while driving towards strong technology solutions. Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organisation. You will specialise in a particular subject area, but your input and impact will be sought and expected throughout the organisation. Distinguished Engineers are: Deep technical experts and thought leaders that help accelerate adoption of the very best engineering practices, while maintaining knowledge on industry innovations, trends and practices Visionaries, collaborating on Capital One's toughest issues, to deliver on business needs that directly impact the lives of our customers and associates Evangelists, both internally and externally, helping to elevate the Distinguished Engineering community and establish themselves as a go-to resource on given technologies and technology-enabled capabilities Communicators, working across technology and business teams, bringing together the right senior stakeholders and fostering collaboration to drive decision making that helps solve some of our most complex technical challenges Role models and mentors, helping to coach and strengthen the technical expertise and know-how of our engineering and product community About the team: Capital One's Card Digital Servicing team is responsible for delivering web and mobile experiences to our customers, using a suite of modern technologies. Exploring ways to harness the power of emerging technologies, this team is at the forefront of delivering customised, curated capabilities for our end customers. As a Distinguished Engineer for Digital Servicing you will be a highly experienced technical leader, accountable for driving innovation and engineering excellence across the team. With a primary focus on our high-impact Mobile App, which services millions of customers each month, the role requires deep mobile expertise along with a broader understanding of other digital servicing channels. You will also play a wider role as one of the most senior leaders in our vibrant Technology organisation, fostering a culture of curiosity and innovation. You are Recognised as a leading expert in Digital Servicing, with deep understanding of industry trends and how they can be leveraged by the business to inform our strategic direction A technology expert with deep expertise in Mobile, Java and AWS cloud technologies, with some experience of Web technologies Proficient in software development principles, patterns, and practices. Able to drive the adoption of modern software engineering methodologies and tools, ensuring consistency and quality across teams. An effortless communicator across tech, architecture, product and other senior stakeholders, both within the UK and across the wider Enterprise An inspirational leader, coach and mentor for a broad engineering group Able to set and deliver a strategy for digital servicing in partnership with our product team Experienced in the full life cycle of software delivery, including operational ownership (SRE) Able to provide expert guidance and problem-solving across all digital servicing channels What you'll do: Serve as an authoritative engineering expert across functional and non-functional requirements, and a problem solver to our engineering teams across Digital Servicing Guide the evolution of our Digital Servicing channels to support business growth and evolving customer needs. In partnership with the Product Sponsor, co-chair the Digital Servicing Centre of Excellence Be a role model for engineers at all levels looking to grow in the Individual Contributor career track Articulate and evangelise a bold technical vision, develop and execute our digital servicing technology strategy, in collaboration our overall digital strategy. Be an advocate for modern technologies and patterns, sharing customer and engineering benefits to gain buy-in (working closely with leaders, other SMEs, and engineers) Champion a culture of engineering excellence, continuous improvement, and being well managed, using opportunities to reuse and innersource solutions where possible Strike the right balance between lending expertise and providing an inclusive environment where others' ideas can be heard and championed; leverage expertise to grow skills in the broader Capital One team Part of your role can be actively hands-on, building POC's, investing in Tier 0/1 capabilities, or pairing/teaching other engineers, decomposing complex problems into practical and operational solutions As a naturally curious leader, stay abreast of advances in Mobile and Web technologies Lead the way in creating next-generation talent for Tech, mentoring internal talent and actively recruiting external talent to bolster Capital One's Tech talent Operate as a trusted advisor for across Digital Servicing, helping to shape use cases and implementation in an unified manner Build strong relationships across the UK and into the Enterprise to influence and drive adoption of best practices Ensure the Mobile App remains scalable, resilient, and delivers a best-in-class customer experience Exhibit a deep understanding of security best practices, compliance requirements, and emerging threats. Ensures the development and operation of secure and compliant systems, influencing security standards and practices across multiple teams Design and implement comprehensive observability solutions across Digital Servicing that provide deep insights into the behaviour, performance, and health of complex distributed systems Basic Qualifications: We do not have a checklist of qualifications you must have, but this is a senior role and we are seeking applicants with significant experience in software development / architecture with specific experience in cloud-based B2C applications. Where and how you'll work This is a permanent position based in either our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . click apply for full job details