White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associate
Nov 17, 2025
Full time
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associate
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to b
Nov 17, 2025
Full time
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to b
Farnborough (95987), United Kingdom, Farnborough,Senior Disputes Product Manager Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Disputes Product team, you will play a strategic role in the definition of our disputes product investments. You will be forever building on your understanding of both our Network Participant and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new disputes products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how a payment network operates so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine Network Participant interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Farnborough Office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Farnborough office 2 days a week Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Oct 31, 2025
Full time
Farnborough (95987), United Kingdom, Farnborough,Senior Disputes Product Manager Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Disputes Product team, you will play a strategic role in the definition of our disputes product investments. You will be forever building on your understanding of both our Network Participant and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new disputes products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how a payment network operates so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine Network Participant interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Farnborough Office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Farnborough office 2 days a week Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Remote - London (85001), United KingdomDirector - Head of Content Marketing - Velocity Black (UK) Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualising the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. Velocity Black is looking for a Director to join our team as Head of Content Marketing. The successful candidate will lead Velocity Black's content marketing globally. The role will involve defining the content marketing strategy, leading a talented team, managing and deploying budget, and working very closely with our Head of Brand Marketing to maximise the content opportunity across all our marketing activities. They will be responsible for all content produced and the distribution strategy for that content; from in-app content for members to stimulate requests and engagement, to significant and ambitious public marketing campaigns and everything in between. They will be responsible for core content marketing metrics that contribute to Velocity Black's growth and brand perception. What You'll Do Develop and launch Velocity Black's content strategy in support of business objectives, and ensure they live up to our brand promise. Develop an integrated content marketing and social media framework across Velocity Black's existing member base and target relevant audiences, working with internal and external partners including social media, brand marketing and strategy, paid media, analytics, operations, member growth, engagement, legal and compliance. Own the brand's content marketing, publishing, and moderation execution across Velocity Black's's website/content hub, App CMS, Instagram, LinkedIn, email marketing communications, and in app marketing. Manage an editorial calendar that reflects production workflows and publishing schedules. Create a collaborative model for content marketing and brand marketing, defining processes, metrics and stakeholder buy-in from business partners. Responsible for the vision, strategy and integration of social tools, technologies, practices and principles into business processes for the attainment of the mission. Facilitate integration of content and social within overall marketing strategy to create high impact marketing tactics that produce mass awareness and conversation online through owned channels, online influencers, and advocacy programs. Determine metrics of success and assess effectiveness of content and social marketing initiatives; influence members, prospective members, and other relevant audiences. Prepare performance reports with insights and recommendations on how to optimize the plan. Keep abreast of industry trends and competitive strategies to identify potential challenges and opportunities in the short and long term. Closely monitor customer, competitive, and industry behaviors as it relates to marketing strategy; use research tools to guide ideas or concept evolution, and ensure that market research derives actionable insights. In addition to a team of direct reports, work with Enterprise Content Marketing and Social Media teams and lead cross-functional teams and manage input from stakeholders, including Marketing & Analysis, Creative Development, Operations, Legal, PR etc. What we're looking for Strong background in marketing, with a proven ability to develop and deliver effective campaigns Demonstrated success in planning, executing, and analysing marketing programmes Proven ability to lead, inspire and manage teams. Expertise in content strategy and production Where and how you'll work This is a permanent, remote position. Please note, to be eligible to apply to this role, you must reside in the UK. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the
Oct 31, 2025
Full time
Remote - London (85001), United KingdomDirector - Head of Content Marketing - Velocity Black (UK) Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualising the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. Velocity Black is looking for a Director to join our team as Head of Content Marketing. The successful candidate will lead Velocity Black's content marketing globally. The role will involve defining the content marketing strategy, leading a talented team, managing and deploying budget, and working very closely with our Head of Brand Marketing to maximise the content opportunity across all our marketing activities. They will be responsible for all content produced and the distribution strategy for that content; from in-app content for members to stimulate requests and engagement, to significant and ambitious public marketing campaigns and everything in between. They will be responsible for core content marketing metrics that contribute to Velocity Black's growth and brand perception. What You'll Do Develop and launch Velocity Black's content strategy in support of business objectives, and ensure they live up to our brand promise. Develop an integrated content marketing and social media framework across Velocity Black's existing member base and target relevant audiences, working with internal and external partners including social media, brand marketing and strategy, paid media, analytics, operations, member growth, engagement, legal and compliance. Own the brand's content marketing, publishing, and moderation execution across Velocity Black's's website/content hub, App CMS, Instagram, LinkedIn, email marketing communications, and in app marketing. Manage an editorial calendar that reflects production workflows and publishing schedules. Create a collaborative model for content marketing and brand marketing, defining processes, metrics and stakeholder buy-in from business partners. Responsible for the vision, strategy and integration of social tools, technologies, practices and principles into business processes for the attainment of the mission. Facilitate integration of content and social within overall marketing strategy to create high impact marketing tactics that produce mass awareness and conversation online through owned channels, online influencers, and advocacy programs. Determine metrics of success and assess effectiveness of content and social marketing initiatives; influence members, prospective members, and other relevant audiences. Prepare performance reports with insights and recommendations on how to optimize the plan. Keep abreast of industry trends and competitive strategies to identify potential challenges and opportunities in the short and long term. Closely monitor customer, competitive, and industry behaviors as it relates to marketing strategy; use research tools to guide ideas or concept evolution, and ensure that market research derives actionable insights. In addition to a team of direct reports, work with Enterprise Content Marketing and Social Media teams and lead cross-functional teams and manage input from stakeholders, including Marketing & Analysis, Creative Development, Operations, Legal, PR etc. What we're looking for Strong background in marketing, with a proven ability to develop and deliver effective campaigns Demonstrated success in planning, executing, and analysing marketing programmes Proven ability to lead, inspire and manage teams. Expertise in content strategy and production Where and how you'll work This is a permanent, remote position. Please note, to be eligible to apply to this role, you must reside in the UK. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the
Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireEmployment LawyerAs a member of the Employment team in the UK, you'll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One's compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you'll do Providing legal advice in relation to all aspects of Capital One's compliance with employment law Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented Advising on and supporting through all stages of employee relations issues and investigations Drafting, reviewing and advising on employment contracts, policies and procedures Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law Supporting the business to manage any employee disputes, including employment tribunal claims Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP's Board) HR-related risks Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms' cultures, people management and diversity and inclusion agendas Working alongside external counsel where necessary Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you'll bring Significant experience as a qualified lawyer A high level of subject matter expertise and an ability to work autonomously Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and FridayMany of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Oct 30, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireEmployment LawyerAs a member of the Employment team in the UK, you'll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One's compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you'll do Providing legal advice in relation to all aspects of Capital One's compliance with employment law Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented Advising on and supporting through all stages of employee relations issues and investigations Drafting, reviewing and advising on employment contracts, policies and procedures Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law Supporting the business to manage any employee disputes, including employment tribunal claims Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP's Board) HR-related risks Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms' cultures, people management and diversity and inclusion agendas Working alongside external counsel where necessary Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you'll bring Significant experience as a qualified lawyer A high level of subject matter expertise and an ability to work autonomously Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and FridayMany of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireHead of UK Business Risk Office About the role We're looking for a Head of the UK Risk Office to join our UK business. This role is crucial for helping business leaders make the right decisions to deliver on our UK Strategy, whilst ensuring we have the governance and oversight arrangements in place to demonstrate it. This is a strategic leadership role and will balance the need to inspire their team to deliver on its potential, whilst also supporting the business to make the right trade-offs.The Risk Office is a first line function that ensures we're poised to make the most of every opportunity that is available, whilst ensuring we have the foundations in place to scale effectively and at pace. As the Head of the UK Risk Office, you will partner with other leaders across all three lines of defence within the business, including effectively using a deep relationship with other risk leaders who support Card Risk in the US and Canada, to help drive the business forward in a dynamic and well controlled way. What you'll do Ensure the UK business is having the right strategic conversations on risk and customer outcomes and is reporting these appropriately to its governing bodies and parental organisation (including chairing our Customer Outcomes and Insight Committee). Act as an advisor and challenger to business leaders on risk matters. Lean in and solve problems in order to sustain a dynamic and well controlled business and to deliver on our business goals. Ensure that the UK business has processes in place to comply with the elevated risk management expectations of shareholders, regulators, the UK leadership team and the UK Board of Directors. Create, execute and champion an integrated risk management framework to help the UK Card business mitigate risks, with a full understanding of both the positive and negative potential of the risks involved. Promote a well managed culture throughout the organisation, and drive any changes needed as we seek to reach the next stage of our risk maturity. Aggregate all categories of risk and integrate them into management routines and conversation. Perform risk assessments and escalate risks or breaches of risk appetite where appropriate. Transparently report to management on all things risk related. Lead decisions to accept and mitigate risks. Advise on relevant projects and 'business as usual' activities. Own the vision for and monitoring of the UK control environment, working with leaders across the business to establish and manage control frameworks, and enhance control coverage where required and where it matters the most. Ensure that the UK business has Business Continuity and Operational Resiliency plans in place that are right sized for the UK Card business and that adapt to and remain compliant with local regulation and enterprise policy. Oversee the delivery of all Enterprise Risk programmes (including our Launch process for new intent delivery, Risk and Control Self Assessments, and Process and Product Level Assessments) to a high standard, identifying ways to streamline the process to help the UK business focus time most on the areas of greatest risk. Own our Journey Testing agenda to drive insights into the customer outcomes we are delivering as a business and where we should focus efforts to make improvements. Drive the creation of effective metrics and reporting that support the business in remaining compliant with policies, and provide insights to business leaders and process managers to help enhance their processes in areas of greatest risk. Lead a high-performing, diverse and inclusive team of risk professionals that can deliver on the needs of the UK business effectively and efficiently. What you'll bring You will be an experienced leader who has a proven record of consistently delivering significant business impacting results. You will understand that managing risks requires trade-offs across multiple dimensions, and will be adept at delivering strategies that demonstrate deep thinking across risk categories (including credit, compliance, operational and conduct). You are able to think about what constitutes good and responsible lending from all angles. You have a strongly held personal perspective on the positive and valuable role of lending in the lives of UK consumers. Additionally, you will have: Knowledge of the UK (and ideally US) financial services regulatory landscapes An understanding of UK consumer lending Technology literacy and understanding of the associated risks e.g. cyber Experience of pragmatic change management within an enterprise environment A passion for using data and analysis to drive decision making and results Ability to build strong relationships with internal business leaders, and effectively challenge stakeholders where necessary A track record of developing high performing and cross functional teams Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and FridayMany of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to
Oct 30, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireHead of UK Business Risk Office About the role We're looking for a Head of the UK Risk Office to join our UK business. This role is crucial for helping business leaders make the right decisions to deliver on our UK Strategy, whilst ensuring we have the governance and oversight arrangements in place to demonstrate it. This is a strategic leadership role and will balance the need to inspire their team to deliver on its potential, whilst also supporting the business to make the right trade-offs.The Risk Office is a first line function that ensures we're poised to make the most of every opportunity that is available, whilst ensuring we have the foundations in place to scale effectively and at pace. As the Head of the UK Risk Office, you will partner with other leaders across all three lines of defence within the business, including effectively using a deep relationship with other risk leaders who support Card Risk in the US and Canada, to help drive the business forward in a dynamic and well controlled way. What you'll do Ensure the UK business is having the right strategic conversations on risk and customer outcomes and is reporting these appropriately to its governing bodies and parental organisation (including chairing our Customer Outcomes and Insight Committee). Act as an advisor and challenger to business leaders on risk matters. Lean in and solve problems in order to sustain a dynamic and well controlled business and to deliver on our business goals. Ensure that the UK business has processes in place to comply with the elevated risk management expectations of shareholders, regulators, the UK leadership team and the UK Board of Directors. Create, execute and champion an integrated risk management framework to help the UK Card business mitigate risks, with a full understanding of both the positive and negative potential of the risks involved. Promote a well managed culture throughout the organisation, and drive any changes needed as we seek to reach the next stage of our risk maturity. Aggregate all categories of risk and integrate them into management routines and conversation. Perform risk assessments and escalate risks or breaches of risk appetite where appropriate. Transparently report to management on all things risk related. Lead decisions to accept and mitigate risks. Advise on relevant projects and 'business as usual' activities. Own the vision for and monitoring of the UK control environment, working with leaders across the business to establish and manage control frameworks, and enhance control coverage where required and where it matters the most. Ensure that the UK business has Business Continuity and Operational Resiliency plans in place that are right sized for the UK Card business and that adapt to and remain compliant with local regulation and enterprise policy. Oversee the delivery of all Enterprise Risk programmes (including our Launch process for new intent delivery, Risk and Control Self Assessments, and Process and Product Level Assessments) to a high standard, identifying ways to streamline the process to help the UK business focus time most on the areas of greatest risk. Own our Journey Testing agenda to drive insights into the customer outcomes we are delivering as a business and where we should focus efforts to make improvements. Drive the creation of effective metrics and reporting that support the business in remaining compliant with policies, and provide insights to business leaders and process managers to help enhance their processes in areas of greatest risk. Lead a high-performing, diverse and inclusive team of risk professionals that can deliver on the needs of the UK business effectively and efficiently. What you'll bring You will be an experienced leader who has a proven record of consistently delivering significant business impacting results. You will understand that managing risks requires trade-offs across multiple dimensions, and will be adept at delivering strategies that demonstrate deep thinking across risk categories (including credit, compliance, operational and conduct). You are able to think about what constitutes good and responsible lending from all angles. You have a strongly held personal perspective on the positive and valuable role of lending in the lives of UK consumers. Additionally, you will have: Knowledge of the UK (and ideally US) financial services regulatory landscapes An understanding of UK consumer lending Technology literacy and understanding of the associated risks e.g. cyber Experience of pragmatic change management within an enterprise environment A passion for using data and analysis to drive decision making and results Ability to build strong relationships with internal business leaders, and effectively challenge stakeholders where necessary A track record of developing high performing and cross functional teams Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and FridayMany of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to
Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireCloud Infrastructure Engineering Manager - API GatewayJoin a team at Capital One where you'll be at the forefront of engineering leadership, guiding a cloud-focused team of both internal and vendor-supplied engineers in an onshore/offshore model. You will be instrumental in shaping the future of our technology services, partnering with our UK business to develop and implement our gateway strategy, and modernizing our platforms to ensure they are efficient, stable, and secure. This role is a unique opportunity to use your technical expertise and leadership skills to drive significant impact, all while growing your own capabilities within a collaborative and innovative environment.We're looking for a passionate and experienced leader who can inspire and mentor engineering talent to reach their full potential. You should have a proven track record of using data to inform key decisions, a strong background in public cloud technologies, and expertise in managing SaaS, internal and enterprise relationships. If you thrive on collaborating with peers, streamlining processes, and have an understanding of the software development life cycle, then you'll be a great fit for our dynamic team. This is a permanent, hybrid role based in our Nottingham office, where you'll work three days a week to foster connection and collaboration. What you'll do: Lead a cloud focused engineering team where you'll be responsible for Capital One staff and vendor supplied engineers in an onshore/offshore model Partner and collaborate with counterparts in Enterprise CapitalOne to develop and implement CapitalOne's API Gateway strategy for the UK Seek opportunities to modernise, consolidate, simplify, standardise and adopt enterprise services for the UK Partner across the UK business to support and deliver best in class technology services Coach, develop and mentor technical engineers to achieve their technical, business and personal goals Engage in activities lead by the Supplier Management Office to manage the relationship with third party system providers for in scope systems, including RFP and contract renewal Drive effectiveness and efficient platform maintainability, availability, stability and support Provide a consistent, agreed level of service on in scope systems, successfully delivering platform upgrades, feature release and changes on time Develop your own technical leadership skills What we're looking for: You have experience of leading Engineering teams to achieve business goals You are a strong communicator and partner well across Engineering to share best practice and code to increase efficiency and reduce waste You use data to support decision-making, and know how to determine which Engineering investments deliver the most business value You have SaaS and Vendor Management experience Knowledge and experience of SDLC, Agile and ITIL Foundations Broad experience of API theory and practice You have a passion for recruiting and developing great engineering talent You have experience of and an enthusiasm for Public Cloud, our target infrastructure and direction of travel Where and how you'll work: This is a permanent position based in our Nottingham office. We're big on collaboration and connection so we have a hybrid working model which means you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversityCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Oct 29, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireCloud Infrastructure Engineering Manager - API GatewayJoin a team at Capital One where you'll be at the forefront of engineering leadership, guiding a cloud-focused team of both internal and vendor-supplied engineers in an onshore/offshore model. You will be instrumental in shaping the future of our technology services, partnering with our UK business to develop and implement our gateway strategy, and modernizing our platforms to ensure they are efficient, stable, and secure. This role is a unique opportunity to use your technical expertise and leadership skills to drive significant impact, all while growing your own capabilities within a collaborative and innovative environment.We're looking for a passionate and experienced leader who can inspire and mentor engineering talent to reach their full potential. You should have a proven track record of using data to inform key decisions, a strong background in public cloud technologies, and expertise in managing SaaS, internal and enterprise relationships. If you thrive on collaborating with peers, streamlining processes, and have an understanding of the software development life cycle, then you'll be a great fit for our dynamic team. This is a permanent, hybrid role based in our Nottingham office, where you'll work three days a week to foster connection and collaboration. What you'll do: Lead a cloud focused engineering team where you'll be responsible for Capital One staff and vendor supplied engineers in an onshore/offshore model Partner and collaborate with counterparts in Enterprise CapitalOne to develop and implement CapitalOne's API Gateway strategy for the UK Seek opportunities to modernise, consolidate, simplify, standardise and adopt enterprise services for the UK Partner across the UK business to support and deliver best in class technology services Coach, develop and mentor technical engineers to achieve their technical, business and personal goals Engage in activities lead by the Supplier Management Office to manage the relationship with third party system providers for in scope systems, including RFP and contract renewal Drive effectiveness and efficient platform maintainability, availability, stability and support Provide a consistent, agreed level of service on in scope systems, successfully delivering platform upgrades, feature release and changes on time Develop your own technical leadership skills What we're looking for: You have experience of leading Engineering teams to achieve business goals You are a strong communicator and partner well across Engineering to share best practice and code to increase efficiency and reduce waste You use data to support decision-making, and know how to determine which Engineering investments deliver the most business value You have SaaS and Vendor Management experience Knowledge and experience of SDLC, Agile and ITIL Foundations Broad experience of API theory and practice You have a passion for recruiting and developing great engineering talent You have experience of and an enthusiasm for Public Cloud, our target infrastructure and direction of travel Where and how you'll work: This is a permanent position based in our Nottingham office. We're big on collaboration and connection so we have a hybrid working model which means you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversityCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).