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DATA ANALYST Salary: £31,000 FTE Position: 1-year fixed term, full time, open to flexible and hybrid working, with an expectation of regular travel to the national office in London and out to Practices across England as needed. Location: UK-based, with regular travel to Coram Campus, Brunswick Square, London, WC1N 1AZ / our Practices across England. Reporting to: Learning & Insight Lead. Start date: ASAP. We hope this pack, together with our website, provides you with all the information you need to understand what SHiFT aims to achieve and the skills and experiences we're looking for in our new Data Analyst. If you have any questions, please email our Learning and Insights Lead, Ella Armstrong at . Apply by sending a short covering letter (maximum 2 sides of A4) addressed to Ella Armstrong, Learning and Insights Lead, SHiFT, via email button below outlining your experience and suitability for the role, together with a CV, and details of two referees. We will not take up references without your permission. Please include details of your current notice period as part of your CV or letter of application. Please also fill out the Equality and Diversity Monitoring Form here . Applications close at 11:59pm on the 5 October. Please note, that we will not consider applications that do not include a covering letter. Applicants will be notified of shortlisting decisions by 10 October and invited for interview as appropriate. Staff panel interviews will be held virtually during the week of 20 October 2025. This will be a values-based interview. Second round, competency-based interviews, will be held during the week commencing 27 October 2025 and will be in person at our London based office (41 Brunswick Square, London WC1N 1AZ). Decisions will be made and communicated to candidates as speedily as possible thereafter. A data task will also form part of the recruitment process. We look forward to hearing from you! THE ROLE SHiFT is an innovative, ambitious, and impatient organisation. We're in a period of rapid growth and are already achieving significant successes alongside children and families. We are passionate about the ability of data, insights, and learning to help achieve this. We're a dynamic organisation with a strong focus on evidence and impact, and the Learning Team has already laid strong foundations for our data infrastructure. We are now looking for a Data Analyst to join our national team - a varied role, working alongside our second Data Analyst and the Learning & Insights Lead. This role is key in championing our learning culture at SHiFT, supporting our Voice, Participation, and Belonging strategy, and ensuring that our systems and reporting effectively demonstrate the impact SHiFT is having - not only with children and families, but also at a wider systems change level. On a fixed-term basis, this role will support the Learning Team by freeing up capacity for strategic and evaluative work, while also offering the opportunity to contribute to an exciting phase of growth in SHiFT's data infrastructure and learning capabilities. This role is perfect for someone looking to take a step up and build on existing skills in impact assessment, process evaluation, and thematic analysis. The Data Analyst will play a key role in streamlining quantitative and qualitative data processes, supporting accurate and efficient data collection across Practices, and helping us maximise the insights generated from our new, customised Salesforce data system. You will work closely with our data experts in local Practices (Practice Coordinators) and the wider SHiFT team. Therefore, you must be a proactive team player who is brilliant at building relationships, sees the value in working collaboratively, and enjoys problem-solving with others. You have a sharp eye for detail, sweat the small stuff, have a 'can do' attitude, and are ambitious to grow and make a difference as part of a practice-led systems change organisation. We are particularly interested in hearing from candidates with ideas for ethical and innovative methods in data collection with children and families. The successful candidate will bring both expertise and creativity to help improve data capture, analysis, reporting processes, and insight generation. Your experience will include working with CRM system(s) and data reporting tools, and you will be adept at managing multiple priorities in a fast-paced environment. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non-research backgrounds, and get a kick out of improving processes - then get in touch. We aim to provide significant opportunities for personal growth, training, and career development, and are seeking someone with the ambition to play a crucial part in maintaining our data and evidence quality as we strive for systems change. EQUALITY AND DIVERSITY SHiFT is actively committed to the eradication of discrimination and disadvantage on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, marital status and on the basis of socio-economic circumstances. We are determined for SHiFT to be a diverse and inclusive organisation that is enriched by a wide range of backgrounds, expertise, and experiences. We want to build a workplace that celebrates diversity and where everyone can feel valued, included, and involved. As a charity working within youth justice, we are keenly aware of the over-representation of children who identify as Black, Brown and Mixed Heritage or from Gypsy, Roma or Traveller Communities within the youth justice system. Challenging racism is a key priority for SHiFT. In seeking to achieve this, we understand the value and importance of recruiting and retaining a workforce which represents the children we seek to support. We therefore particularly encourage and welcome applications from people of diverse ethnic backgrounds, and we recognise that this group is currently under-represented within our national team. THE RESPONSIBILITES SHiFT's Data Analyst has responsibility for: Data Collection and Management: Support the effective use of SHiFT's Salesforce system, ensuring accurate, timely data entry and maintenance across local Practices. Work closely and creatively with members of our local Practice Teams (Practice Coordinators and Guides) to support the use of data for practice improvement and monitoring impact. Coordinate and quality-assure monthly data submissions, working closely with Practice teams to ensure consistency and completeness. Help to develop reporting tools, dashboards, or templates on and off Salesforce to support embedding learning back into practice and more widely to contribute to our ambitions for systems change. Help elevate the voices of children and families through innovative data collection processes (including arts-based and participatory methods). System Improvement and Efficiency: Identify and implement opportunities to streamline data processes. Contribute to the continuous improvement of SHiFT's Salesforce configuration, in collaboration with external developers and internal users. Help document processes and support training materials for system users. Navigate and innovate with different systems, including understanding the data recording systems used by Local Authorities and working with the Learning and Practice team to reduce duplication of data entry for practitioners. Learning and Insight Generation: Produce routine reports and data summaries for internal use, feeding into learning and influencing conversations. Support the Learning Team's efforts to use data for reflection, learning, and improvement both locally and nationally. Contribute to longer-term work exploring integration of data across education, youth justice, social care, and health systems. Building and holding relationships with external researchers aligned with SHiFT's mission to improve our data and insight capabilities. YOU WILL BRING Beliefs and alignment: The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this. The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society. An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team. An alignment to SHiFT's Values - ambition, courage, flexibility, and tenacity - which reflect the 'Breaking Cycles' ingredients (the foundations on which SHiFT is built). A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable. Dynamism, tenacity, and determination - you are someone who does not give up until you succeed. You have a 'can do' attitude. Curiosity and a commitment to learning - comfortable in a fast-paced and aspirational 'start-up' context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement. Experience, knowledge, and skills - to be demonstrated in application Essential: Undergraduate level or equivalent experience in relevant subject area such as research methodologies . click apply for full job details

Practice Development Lead - South Salary: £50,000-60,000 FTE SHiFT Practice Development Leads are expert practitioners, driven to radically improve outcomes for young people caught in cycles of crime and related harms. They have the skills and professional confidence to influence, challenge, and support others to deliver exceptional outcomes for children, young people and families within complex systems and multiagency contexts. Practice Development Leads are the main day to day interface, and point of contact, between the national SHiFT team and our Practices. Your ability to get alongside Practices and support and challenge them to put SHiFT's vision and practice model into action is paramount to our success. SHiFT Practices are 'insider-outsiders'. One key consequence of this is that SHiFT Guides (our practitioners) are employed by the Host Organisation (typically a Local Authority) rather than by SHiFT. We believe that working in this way is an important part of how we robustly test our ways of working and drive systems change but this is a challenging set up and requires exceptional relationship building and influencing skills with a large dose of tenacity and 'can do' problem solving. Working in 'the SHiFT Way' is, by definition, different to 'business as usual'. Your expertise as an experienced practitioner is critical in creating the context for SHiFT Practices to be able to do their best work - equipping them with the intensive ongoing support and challenge needed to maximise impact for children and families, and working alongside Lead Guides and Operational Leads to ensure that the Practice is an embedded, valued, and influential part of the Host Organisation to maximise its impact for systems change. To thrive in this role, you'll need to be comfortable with discomfort and ambiguity, an effective and unflappable multitasker, a clear and thoughtful communicator, and an experienced and ambitious practitioner driven by SHiFT's mission to break the destructive cycle of crime. The overarching responsibility a SHiFT Practice Development Lead is to ensure the consistent implementation and ongoing development of SHiFT's practice model to, (1) achieve exceptional evidenced outcomes for children, young people, and families; and (2) influence broader systems change. SHiFT's practice model is based on Breaking Cycles, a dynamic and evidenced approach to enabling change, created by one of SHiFT's Founders, Sophie Humphreys OBE. Breaking Cycles informs all aspects of our Systemic, Anti-racist and Anti-oppressive practice model. Our practice principles are the invisible rules that guide our practice. The key responsibilities of Practice Development Leads are structured around these practice principles: DO THE RIGHT THING BY THE CHILD Use SHiFT's quality assurance and quality improvement processes to embed SHiFT 's practice model in practice. Have detailed understanding of the children in the Practices you oversee, and Guides' work with them, to challenge decisions with specific, detailed and balanced oversight Identify and challenge practice that doesn't do the right thing by the child and identify and amplify exemplary practice that embodies this principle. Escalate it, progress actions arising, and identify and share learning from it to Monthly Partnership meetings (with Host Organisation colleagues), Local SHiFT Boards (within Host Organisations) and SHiFT's Practice Committee. Proactively increase the voice and participation of children and their families in the design and delivery of practice, locally, regionally and nationally. GO FOR GOLD Support with scoping, recruitment and the induction of new Practices. Ensure that the SHiFT Commitments are being met to a consistently high standard in the Practices you oversee. Identify areas of excellence as well as opportunities for improvement, and ensure appropriate escalation, action and learning through Monthly Partnership meetings, Local SHiFT Boards and SHiFT's Practice Committee. Work with Lead Guides and Operational Leads to develop ambitious Local Practice Improvement Plans. Contribute to their ongoing review and delivery. Use supervision and Practice Discussion meetings to reflect on the Practices you oversee and to fuel your ambitions and plans to achieve the standards you want to see in practice. Work alongside SHiFT's Learning & Insights Lead, Data & Insights Analyst and colleagues from the Host Organisation to produce analysis and learning from practice, including for Local SHiFT Boards and SHiFT's Practice Committee. Motivate, inspire and help to co-ordinate learning and evaluation events e.g. Annual System Learning Workshops and Annual Partnership Reviews. Motivate and inspire Practices to stay up to date with training and learning opportunities provided by the national SHiFT team, including delivering learning opportunities yourself as is appropriate. Support Lead Guides and Guides to use their Professional Development Maps to invest in themselves, their aspirations, and their continued professional development. Motivate, inspire and help to co-ordinate partnership and practice learning events such as Launch Events, visits to the Practice, or other external opportunities to promote and develop practice. STAY IN THE COMPLEXITY Work alongside SHiFT's Systemic Consultant to support facilitation of Child & Family Practice Discussions, ensuring that discussions are guided by Systemic approaches, ensuring multiple hypotheses are created and the use of power and self are always considered. Take up and invest in Systemic and other relevant training so that Systemic ideas can be embedded with accuracy in practice. Ensure that SHiFT's Anti-Racist and Anti-Oppressive Practice Approach is forefronted in practice. Themes from practice that require advocacy at a national level should be brought to team meetings, SHiFT's Practice Committee and supervision. HOLD AND PULL FOR HELP Seek out and build networks of strong partnerships in the regions they work with, within the Host Organisation and also with partner agencies and community services. Escalate risks around practice to the Head of Practices, in Practice Discussion meetings, supervision and SHiFT's Practice Committee, bringing in the right people at the right time to seek advice, information or partnership in problem-solving. Use quality assurance and quality improvement processes to identify where help may be required, ensuring that we are working in partnership with other agencies. Practice Development Leads thematically review any areas which feel stuck in practice and use Practice Discussions and other Practice Development Leads to problem-solve or escalate dilemmas. Report critical incidents and ensure immediate support and resources are in place to support practice during and after these critical incidents. Work alongside Lead Guides and Operational Leads to identify themes or blocks to excellent practice that are created in systems, and use Local SHiFT Boards, Practice Leaders' Forum, SHiFT's Practice Committee and local partnerships to address these. STEP IN TO STEP BACK Coach and support Lead Guides to implement SHiFT with fidelity, manage Practices and have effective oversight of practice. Identify local system change opportunities and use Monthly Partnership meetings, Local SHiFT Boards, Annual System Learning Workshops and learning and development or other relevant opportunities to influence and create change at a local systems level. Identify systems change opportunities and support research, evaluation, media and external events where required, sometimes representing SHiFT nationally. YOU WILL BRING Beliefs and alignment The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this. The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society. An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team. An alignment to SHiFT's Values - ambition, courage, flexibility, and tenacity - which reflect the 'Breaking Cycles' ingredients (the foundations on which SHiFT is built). A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable. Dynamism, tenacity, and determination - you are someone who does not give up until you succeed. You have a 'can do' attitude. Curiosity and a commitment to learning - comfortable in a fast-paced and aspirational 'start-up' context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement. Experience, knowledge, and skills A commitment to the underlying ethos of SHiFT and its aims, including 'doing things differently'. Experience of supporting excellent practice and confidence in positively challenging colleagues in SHiFT Practices, with the tenacity to pursue deadlines and priorities across multiple streams of work. Ability to use quality assurance systems to analyse feedback, data and practice insights and inform purposeful quality improvement that leads to better outcomes for children. Knowledge, understanding and enthusiasm for Systemic practice, Anti-racist practice and Anti-oppressive practice . click apply for full job details