encompass corporation
Senior Front End Developer Department: Engineering Employment Type: Full Time Location: Glasgow Reporting To: Thomas Maxwell Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain digital risk profiles. Utilizing the expertise of a global transformation team of KYC and banking industry experts, as well as strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass the world's leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation. With offices in Amsterdam, Glasgow, London, New York and Sydney, we are a rapidly growing international company offering a chance to be part of our success - read on if you think you're up for the challenge. About The Role In this role, you'll focus on leveraging React to craft innovative user-facing features, while also constructing reusable components and front-end libraries for upcoming projects. Your responsibilities will extend to translating design concepts and wireframes into polished, high-quality code. Moreover, you'll prioritize optimizing components to ensure optimal performance across a diverse range of web-enabled devices and browsers. As a key member of the team, you'll both lead and contribute to the release of small-to-medium features, and actively participate in technology decisions, determining the best approach for software development. Other key responsibilities Contributing to the definition and execution of the test approach for our product. Developing unit, functional and integration automated tests. Conduct insightful, comprehensive code and design reviews. Comfortable being involved in product and Road Map discussions. Contribute to the Encompass engineering community - providing technical leadership, coaching and mentoring the team, promoting knowledge sharing and adoption of good practice. About You Let's get the technical stuff out the way first, your experience as a developer will include: Proficient in JavaScript & TypeScript (ES6+), including DOM manipulation, JavaScript object model, and React.js principles. Experienced with React state management (Redux, react-query) and RESTful APIs. Skilled in front-to-back feature delivery, preferably with Java / Spring Boot, and microservices development. Familiar with HTML, CSS, PostCSS, CSS Modules, CSS-in-JS, and modern front-end build pipelines (Babel, Webpack, NPM). Knowledgeable in Cloud Environments (AWS) and deploying applications. Capable of translating business requirements into technical ones and adept at problem-solving. Experienced in UI testing and benchmarking (JUnit, jest, puppeteer, playwright) and configuring CI/CD pipelines. Proficient in agile development, demonstrating ownership and a commitment to writing high-quality code. Cultural add is as equally as important to us a technical skills, our teams are full of people who are: Communicators: The ability to communicate effectively with team members is crucial in any role. You must be able to articulate ideas clearly and actively listen to others to ensure that everyone is on the same page. Collaborators: Working together as a team is essential to achieving success. You should be able to work effectively with others, be open to feedback, and share your ideas and expertise to drive results. Adaptability: We work in a fast-paced environment, and things can change quickly. You must be able to adapt to changing circumstances and be flexible in your approach to work. Problem-solvers: Our customers rely on us to provide solutions to their problems. You must be able to identify problems, develop creative solutions, and implement them effectively. Time Managers: Managing your time effectively is key to achieving your goals and meeting deadlines. You should be able to prioritize tasks, manage your workload, and work efficiently to ensure that projects are completed on time. We offer a rewarding and challenging place to work, a transparent and collaborative culture and a well rounded benefits package. Below are some of what we currently offer: Participation in our industry leading share options scheme Private Medical Plan 20 days a year Work From Anywhere policy for all staff Flexible-first working policy L&D budget for all members of staff Udemy license access for all members of staff to support learning and career development. Enhanced annual, personal and parental leave schemes. Paid volunteering leave programme Employer recognition and employee assistance programmes
Senior Front End Developer Department: Engineering Employment Type: Full Time Location: Glasgow Reporting To: Thomas Maxwell Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain digital risk profiles. Utilizing the expertise of a global transformation team of KYC and banking industry experts, as well as strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass the world's leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation. With offices in Amsterdam, Glasgow, London, New York and Sydney, we are a rapidly growing international company offering a chance to be part of our success - read on if you think you're up for the challenge. About The Role In this role, you'll focus on leveraging React to craft innovative user-facing features, while also constructing reusable components and front-end libraries for upcoming projects. Your responsibilities will extend to translating design concepts and wireframes into polished, high-quality code. Moreover, you'll prioritize optimizing components to ensure optimal performance across a diverse range of web-enabled devices and browsers. As a key member of the team, you'll both lead and contribute to the release of small-to-medium features, and actively participate in technology decisions, determining the best approach for software development. Other key responsibilities Contributing to the definition and execution of the test approach for our product. Developing unit, functional and integration automated tests. Conduct insightful, comprehensive code and design reviews. Comfortable being involved in product and Road Map discussions. Contribute to the Encompass engineering community - providing technical leadership, coaching and mentoring the team, promoting knowledge sharing and adoption of good practice. About You Let's get the technical stuff out the way first, your experience as a developer will include: Proficient in JavaScript & TypeScript (ES6+), including DOM manipulation, JavaScript object model, and React.js principles. Experienced with React state management (Redux, react-query) and RESTful APIs. Skilled in front-to-back feature delivery, preferably with Java / Spring Boot, and microservices development. Familiar with HTML, CSS, PostCSS, CSS Modules, CSS-in-JS, and modern front-end build pipelines (Babel, Webpack, NPM). Knowledgeable in Cloud Environments (AWS) and deploying applications. Capable of translating business requirements into technical ones and adept at problem-solving. Experienced in UI testing and benchmarking (JUnit, jest, puppeteer, playwright) and configuring CI/CD pipelines. Proficient in agile development, demonstrating ownership and a commitment to writing high-quality code. Cultural add is as equally as important to us a technical skills, our teams are full of people who are: Communicators: The ability to communicate effectively with team members is crucial in any role. You must be able to articulate ideas clearly and actively listen to others to ensure that everyone is on the same page. Collaborators: Working together as a team is essential to achieving success. You should be able to work effectively with others, be open to feedback, and share your ideas and expertise to drive results. Adaptability: We work in a fast-paced environment, and things can change quickly. You must be able to adapt to changing circumstances and be flexible in your approach to work. Problem-solvers: Our customers rely on us to provide solutions to their problems. You must be able to identify problems, develop creative solutions, and implement them effectively. Time Managers: Managing your time effectively is key to achieving your goals and meeting deadlines. You should be able to prioritize tasks, manage your workload, and work efficiently to ensure that projects are completed on time. We offer a rewarding and challenging place to work, a transparent and collaborative culture and a well rounded benefits package. Below are some of what we currently offer: Participation in our industry leading share options scheme Private Medical Plan 20 days a year Work From Anywhere policy for all staff Flexible-first working policy L&D budget for all members of staff Udemy license access for all members of staff to support learning and career development. Enhanced annual, personal and parental leave schemes. Paid volunteering leave programme Employer recognition and employee assistance programmes
encompass corporation
Office Manager Department: Business Operations Employment Type: Part Time Location: London Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain digital risk profiles. Utilizing the expertise of a global transformation team of KYC and banking industry experts, as well as strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass the world's leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation. With offices in Amsterdam, Glasgow, London, New York, and Sydney, we are a rapidly growing international company offering a chance to be part of our success - read on if you think you're up for the challenge About the role Encompass Corporation is seeking a proactive and highly organisedAssistantOffice Manager to oversee the smooth running of our global offices. This is a dynamic, part-time role (3 days per week) based in our London office, with the flexibility to work from home one day a week. You'll be the go-to person for all things office-related, ensuring our teams have the tools, spaces, and support they need to thrive. Imagine being at the heart of our vibrant office environment, where every day brings new challenges and opportunities. From managing suppliers and facilities to coordinating ESG initiatives and social events, this role offers a dynamic and rewarding experience for someone who thrives in a fast-paced setting. You'll be the linchpin that keeps everything running smoothly, making a real impact on our team's success and overall workplace happiness Day to Day Responsibilities Oversee day-to-day operations of our global offices Manage supplier/vendor relationships and facilities tasks Manage lease renewals and office moves Maintain office and employee equipment needs Manage all office access requirements Manage stationery and catering requirements Ensure Health & Safety compliance across all locations Support onboarding/offboarding in collaboration with the People team Assist the IT team with office-related tech needs Approve and oversee office-related invoices Coordinate ESG committee meetings and annual accreditation Lead the employee volunteering scheme and charity fundraising events Organise company social events Arrange couriers and ad hoc office logistics Skills, Knowledge and Expertise What we're looking for in the ideal candidate: Experience in a similar role : Ideally, you should have at least two years of experience in an office-related administrative role. Strong organisational and multitasking skills : You should be able to manage multiple tasks simultaneously and keep the office running smoothly. Proactive problem-solver with a can-do attitude : You will be able to identify potential issues before they become problems and take the initiative to solve them. Proficient in Microsoft Office and Outlook : Be comfortable using Microsoft Office applications such as Word, Excel, and PowerPoint, as well as Outlook for email and calendar management. High attention to detail and excellent communication skills : You will have a keen eye for detail and be able to communicate clearly and effectively with team members, vendors, and other stakeholders. Self-motivated, reliable, and punctual : The candidate should be able to work independently, manage their own time, and consistently meet deadlines. Calm and efficient under pressure : Be able to stay calm and focused in high-pressure situations, such as when dealing with urgent tasks or unexpected issues Experience organising large events : You will have experience planning and coordinating large events, such as company meetings, conferences, or social events. This includes managing logistics, coordinating with vendors, and ensuring that events run smoothly Comfortable working independently day-to-day : Be able to work independently without constant supervision, managing their own tasks and responsibilities effectively. We offer a rewarding and challenging place to work, a transparent and collaborative culture and a well rounded benefits package. Below are some of what we currently offer: Participation in our industry leading share options scheme Private Medical Plan 20 days a year Work From Anywhere policy for all staff Flexible-first working policy Enhanced annual, personal and parental leave schemes. Paid volunteering leave programme Employer recognition and employee assistance programmes
Office Manager Department: Business Operations Employment Type: Part Time Location: London Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain digital risk profiles. Utilizing the expertise of a global transformation team of KYC and banking industry experts, as well as strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass the world's leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation. With offices in Amsterdam, Glasgow, London, New York, and Sydney, we are a rapidly growing international company offering a chance to be part of our success - read on if you think you're up for the challenge About the role Encompass Corporation is seeking a proactive and highly organisedAssistantOffice Manager to oversee the smooth running of our global offices. This is a dynamic, part-time role (3 days per week) based in our London office, with the flexibility to work from home one day a week. You'll be the go-to person for all things office-related, ensuring our teams have the tools, spaces, and support they need to thrive. Imagine being at the heart of our vibrant office environment, where every day brings new challenges and opportunities. From managing suppliers and facilities to coordinating ESG initiatives and social events, this role offers a dynamic and rewarding experience for someone who thrives in a fast-paced setting. You'll be the linchpin that keeps everything running smoothly, making a real impact on our team's success and overall workplace happiness Day to Day Responsibilities Oversee day-to-day operations of our global offices Manage supplier/vendor relationships and facilities tasks Manage lease renewals and office moves Maintain office and employee equipment needs Manage all office access requirements Manage stationery and catering requirements Ensure Health & Safety compliance across all locations Support onboarding/offboarding in collaboration with the People team Assist the IT team with office-related tech needs Approve and oversee office-related invoices Coordinate ESG committee meetings and annual accreditation Lead the employee volunteering scheme and charity fundraising events Organise company social events Arrange couriers and ad hoc office logistics Skills, Knowledge and Expertise What we're looking for in the ideal candidate: Experience in a similar role : Ideally, you should have at least two years of experience in an office-related administrative role. Strong organisational and multitasking skills : You should be able to manage multiple tasks simultaneously and keep the office running smoothly. Proactive problem-solver with a can-do attitude : You will be able to identify potential issues before they become problems and take the initiative to solve them. Proficient in Microsoft Office and Outlook : Be comfortable using Microsoft Office applications such as Word, Excel, and PowerPoint, as well as Outlook for email and calendar management. High attention to detail and excellent communication skills : You will have a keen eye for detail and be able to communicate clearly and effectively with team members, vendors, and other stakeholders. Self-motivated, reliable, and punctual : The candidate should be able to work independently, manage their own time, and consistently meet deadlines. Calm and efficient under pressure : Be able to stay calm and focused in high-pressure situations, such as when dealing with urgent tasks or unexpected issues Experience organising large events : You will have experience planning and coordinating large events, such as company meetings, conferences, or social events. This includes managing logistics, coordinating with vendors, and ensuring that events run smoothly Comfortable working independently day-to-day : Be able to work independently without constant supervision, managing their own tasks and responsibilities effectively. We offer a rewarding and challenging place to work, a transparent and collaborative culture and a well rounded benefits package. Below are some of what we currently offer: Participation in our industry leading share options scheme Private Medical Plan 20 days a year Work From Anywhere policy for all staff Flexible-first working policy Enhanced annual, personal and parental leave schemes. Paid volunteering leave programme Employer recognition and employee assistance programmes
encompass corporation
Glasgow, Renfrewshire
Security & Compliance Manager Department: Business Operations Employment Type: Full Time Location: Glasgow Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain digital risk profiles. Utilizing the expertise of a global transformation team of KYC and banking industry experts, as well as strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass the world's leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation. With offices in Amsterdam, Glasgow, London, New York, and Sydney, we are a rapidly growing international company offering a chance to be part of our success - read on if you think you're up for the challenge. About the role With security and compliance guiding every decision we make, our Information Security team is growing with the addition of a Security & Compliance Manager. Reporting directly to the CISO, this role will be responsible for tracking obligations, ensuring ongoing compliance, managing and conducting scheduled audits, maintaining compliance documentation, and responding to security and compliance-related information requests. Key Responsibilities Manage, monitor and report on compliance with security standards, such as SOC 2 & ISO 27001, ensuring N/C's and OFI's are identified and addressed according to SLO's. Drive staff awareness initiatives, ensuring completion of compliance training, policy reviews, and acknowledgments. Conduct and manage risk reviews to proactively identify and mitigate security and compliance risks. Plan, schedule, and execute audit activities, ensuring timely completion and adherence to regulatory requirements. Actively track and manage Tier 1 customer obligations to ensure compliance and accountability. Enhance the efficiency of due diligence questionnaires (DDQs) and Request for Information (RFI) responses by improving response times and increasing the percentage of questions answerable by non-specialists using an internal knowledge database. Skills, Knowledge and Expertise Compliance Expertise: Strong background in highly regulated industries (banking/financial services), navigating complex compliance landscapes. Project Management & Organization: Track multiple requirements and ensure nothing is overlooked. Prioritize actions effectively to meet deadlines and objectives. Escalate issues when necessary to avoid roadblocks. Security Frameworks: In-depth knowledge of ISO 27001, SOC 2, and CIS for security and compliance. Cloud & Software Development: Experience in security/compliance for cloud environments (AWS, Azure, GCP) and software development. SDLC Knowledge: Understanding of secure coding, threat modelling, and vulnerability management within CI/CD pipelines. Communication: Convey information clearly and effectively to stakeholders. Ensure alignment across teams through regular updates and discussions. Audit Experience: Conducting audits, preparing documentation; certifications like CISA, CISM, or ISO 27001 Lead Auditor preferred. Regulatory Compliance: Familiarity with GDPR, NIS, and EU DORA for cybersecurity and data protection. Learning & Security Awareness: Stay informed on best security practices and industry developments. Share knowledge and promote good security habits within the team. Equal Opportunities We are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered to thrive. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you require any adjustments during the recruitment process to ensure an equitable experience, please let us know. Join us in creating an environment where everyone can contribute their best work. Benefits We offer a rewarding and challenging place to work, a transparent and collaborative culture and a well-rounded benefits package. Below are some of what we currently offer: Participation in our industry leading share options scheme Private Medical Plan 20 days a year Work From Anywhere policy for all staff Flexible-first working policy Enhanced annual, personal and parental leave schemes. Paid volunteering leave programme Employer recognition and employee assistance programmes
Security & Compliance Manager Department: Business Operations Employment Type: Full Time Location: Glasgow Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain digital risk profiles. Utilizing the expertise of a global transformation team of KYC and banking industry experts, as well as strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass the world's leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation. With offices in Amsterdam, Glasgow, London, New York, and Sydney, we are a rapidly growing international company offering a chance to be part of our success - read on if you think you're up for the challenge. About the role With security and compliance guiding every decision we make, our Information Security team is growing with the addition of a Security & Compliance Manager. Reporting directly to the CISO, this role will be responsible for tracking obligations, ensuring ongoing compliance, managing and conducting scheduled audits, maintaining compliance documentation, and responding to security and compliance-related information requests. Key Responsibilities Manage, monitor and report on compliance with security standards, such as SOC 2 & ISO 27001, ensuring N/C's and OFI's are identified and addressed according to SLO's. Drive staff awareness initiatives, ensuring completion of compliance training, policy reviews, and acknowledgments. Conduct and manage risk reviews to proactively identify and mitigate security and compliance risks. Plan, schedule, and execute audit activities, ensuring timely completion and adherence to regulatory requirements. Actively track and manage Tier 1 customer obligations to ensure compliance and accountability. Enhance the efficiency of due diligence questionnaires (DDQs) and Request for Information (RFI) responses by improving response times and increasing the percentage of questions answerable by non-specialists using an internal knowledge database. Skills, Knowledge and Expertise Compliance Expertise: Strong background in highly regulated industries (banking/financial services), navigating complex compliance landscapes. Project Management & Organization: Track multiple requirements and ensure nothing is overlooked. Prioritize actions effectively to meet deadlines and objectives. Escalate issues when necessary to avoid roadblocks. Security Frameworks: In-depth knowledge of ISO 27001, SOC 2, and CIS for security and compliance. Cloud & Software Development: Experience in security/compliance for cloud environments (AWS, Azure, GCP) and software development. SDLC Knowledge: Understanding of secure coding, threat modelling, and vulnerability management within CI/CD pipelines. Communication: Convey information clearly and effectively to stakeholders. Ensure alignment across teams through regular updates and discussions. Audit Experience: Conducting audits, preparing documentation; certifications like CISA, CISM, or ISO 27001 Lead Auditor preferred. Regulatory Compliance: Familiarity with GDPR, NIS, and EU DORA for cybersecurity and data protection. Learning & Security Awareness: Stay informed on best security practices and industry developments. Share knowledge and promote good security habits within the team. Equal Opportunities We are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered to thrive. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you require any adjustments during the recruitment process to ensure an equitable experience, please let us know. Join us in creating an environment where everyone can contribute their best work. Benefits We offer a rewarding and challenging place to work, a transparent and collaborative culture and a well-rounded benefits package. Below are some of what we currently offer: Participation in our industry leading share options scheme Private Medical Plan 20 days a year Work From Anywhere policy for all staff Flexible-first working policy Enhanced annual, personal and parental leave schemes. Paid volunteering leave programme Employer recognition and employee assistance programmes
encompass corporation
VP Product Department: Executive Employment Type: Full Time Location: London Reporting To: CEO Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain digital risk profiles. Utilizing the expertise of a global transformation team of KYC and banking industry experts, as well as strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass, the world's leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation. With offices in Amsterdam, Belgrade, Glasgow, London, New York, Singapore and Sydney, we are a rapidly growing international company offering a chance to be part of our success - read on if you think you're up for the challenge. Role Briefing: Encompass is seeking an experienced VP of Product to lead our product organization and play a crucial role in setting product strategy, prioritizing features, and coordinating resources to ensure we deliver products that align with our vision, mission, and business goals. The ideal candidate can translate our company vision into longer-term roadmaps, has excellent project management skills, is a problem solver, an excellent communicator, a leader, and is driven to optimize. You should have experience leading agile development efforts in a high-growth company, ideally in an emerging category. If you are passionate about having a massive impact in a high-growth scale-up, this role offers challenges and rewards in equal measure. Key Responsibilities of the VP Product role: Strategic Product Leadership Define and articulate the product vision in alignment with the company's business objectives, continuing our mission to replace inefficient and error-prone manual KYC processes with Corporate Digital Identity (CDI). Develop a comprehensive product roadmap that balances innovation, market demands, and business growth. Market Analysis and Positioning Conduct market research to understand industry trends, competitive landscape, and customer needs. Ensure the company's products maintain a competitive edge in the fintech space. Cross-Functional Collaboration Build, mentor, and manage a high-performing product management team. Foster a culture of innovation, collaboration, and accountability. Stakeholder Alignment Collaborate with executives, engineering, sales, marketing, and operations to ensure alignment on product goals and priorities. Act as the primary advocate for the product, bridging gaps between technical teams and non-technical stakeholders. Execution and Delivery Drive the product development lifecycle, from ideation to launch, ensuring timely and high-quality delivery. Establish and refine product management processes, ensuring agility and adaptability in a scaling environment. Metrics and Performance Define and track key product KPIs (e.g., adoption rates, retention, NPS, revenue impact). Continuously measure product performance and leverage data-driven insights to optimize and iterate. Customer Advocacy Serve as the voice of the customer, ensuring that user feedback and pain points inform product decisions. Champion user experience (UX) and accessibility to enhance customer satisfaction and loyalty. Regulatory and Compliance Awareness Ensure all products meet regulatory and compliance requirements specific to the fintech industry. Work closely with legal and compliance teams to mitigate risks. To be successful in this role, you will display the following attributes: The VP Product will possess a blend of visionary leadership, deep technical expertise, and an acute understanding of both the financial industry and customer needs. Strategic Thinker: Able to define and articulate a clear product vision that aligns with the company's overall strategy. They anticipate market trends, regulatory changes, and technological advancements, and they use this foresight to guide product development. Inspiring Leader: Motivates and inspires product teams, fostering a culture of innovation, collaboration, and continuous improvement. Financial Acumen: Possesses a thorough understanding of financial products, services, and regulations, specifically within the KYC, AML, Fincrime space. This includes knowledge of banking, payments, investments, lending, insurance, and other key areas within fintech. Tech-Savvy: Well-versed in modern technologies, especially those critical to fintech. You can make informed decisions about technology stacks and product architecture. Data-Driven: Utilizes data and analytics to inform product decisions. You will have the ability to interpret data, understand customer behaviour, and use insights to optimize products. Empathy for Users: Deeply understands the needs, pain points, and behaviours of the target audience. The VP Product should prioritize user experience (UX) and design products that offer intuitive, seamless, and valuable experiences. Customer Advocacy: Acts as the voice of the customer within the company, ensuring that customer feedback is incorporated into the product development process and that the final product meets or exceeds customer expectations. Innovative: Constantly seeks to innovate, exploring new product ideas, experimenting with emerging technologies, and adapting to the rapidly changing fintech landscape. Agile: Skilled in agile methodologies, the VP Product should be able to pivot quickly in response to new data, market shifts, or competitive pressures. Can foster an environment where teams can iterate rapidly and deliver products in a lean and efficient manner. Commercially Savvy: Balances creativity with commercial pragmatism. The VP Product should ensure that products are not only innovative but also viable, scalable, and profitable. They should understand revenue models, pricing strategies, and cost management. Stakeholder Management: Manages relationships with key stakeholders, including investors, partners, and clients. You should be able to communicate product strategy and performance effectively to both technical and non-technical audiences. Proven Experience: Demonstrates a history of successful product launches within the Regtech, Fincrime, KYC, Identity Verification or AML space. You should have a track record of driving significant product improvements and business outcomes. How to Apply: If you're an experienced Product Leader passionate about Fincrime / Fintech we'd love to hear from you. Please submit your resume by applying here or contact our talent team on for a discrete conversation. Equal Opportunities: We are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered to thrive. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you require any adjustments during the recruitment process to ensure an equitable experience, please let us know. Join us in creating an environment where everyone can contribute their best work. Please note, we are not looking for agency assistance on these roles and will not accept any speculative CVs shared. We offer a rewarding and challenging place to work, a transparent and collaborative culture and a well-rounded benefits package. Below are some of what we currently offer: Participation in our industry leading share options scheme Private Medical Plan 20 days a year Work From Anywhere policy for all staff Flexible-first working policy Enhanced annual, personal and parental leave schemes. Paid volunteering leave programme Employer recognition and employee assistance programmes
VP Product Department: Executive Employment Type: Full Time Location: London Reporting To: CEO Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain digital risk profiles. Utilizing the expertise of a global transformation team of KYC and banking industry experts, as well as strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass, the world's leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation. With offices in Amsterdam, Belgrade, Glasgow, London, New York, Singapore and Sydney, we are a rapidly growing international company offering a chance to be part of our success - read on if you think you're up for the challenge. Role Briefing: Encompass is seeking an experienced VP of Product to lead our product organization and play a crucial role in setting product strategy, prioritizing features, and coordinating resources to ensure we deliver products that align with our vision, mission, and business goals. The ideal candidate can translate our company vision into longer-term roadmaps, has excellent project management skills, is a problem solver, an excellent communicator, a leader, and is driven to optimize. You should have experience leading agile development efforts in a high-growth company, ideally in an emerging category. If you are passionate about having a massive impact in a high-growth scale-up, this role offers challenges and rewards in equal measure. Key Responsibilities of the VP Product role: Strategic Product Leadership Define and articulate the product vision in alignment with the company's business objectives, continuing our mission to replace inefficient and error-prone manual KYC processes with Corporate Digital Identity (CDI). Develop a comprehensive product roadmap that balances innovation, market demands, and business growth. Market Analysis and Positioning Conduct market research to understand industry trends, competitive landscape, and customer needs. Ensure the company's products maintain a competitive edge in the fintech space. Cross-Functional Collaboration Build, mentor, and manage a high-performing product management team. Foster a culture of innovation, collaboration, and accountability. Stakeholder Alignment Collaborate with executives, engineering, sales, marketing, and operations to ensure alignment on product goals and priorities. Act as the primary advocate for the product, bridging gaps between technical teams and non-technical stakeholders. Execution and Delivery Drive the product development lifecycle, from ideation to launch, ensuring timely and high-quality delivery. Establish and refine product management processes, ensuring agility and adaptability in a scaling environment. Metrics and Performance Define and track key product KPIs (e.g., adoption rates, retention, NPS, revenue impact). Continuously measure product performance and leverage data-driven insights to optimize and iterate. Customer Advocacy Serve as the voice of the customer, ensuring that user feedback and pain points inform product decisions. Champion user experience (UX) and accessibility to enhance customer satisfaction and loyalty. Regulatory and Compliance Awareness Ensure all products meet regulatory and compliance requirements specific to the fintech industry. Work closely with legal and compliance teams to mitigate risks. To be successful in this role, you will display the following attributes: The VP Product will possess a blend of visionary leadership, deep technical expertise, and an acute understanding of both the financial industry and customer needs. Strategic Thinker: Able to define and articulate a clear product vision that aligns with the company's overall strategy. They anticipate market trends, regulatory changes, and technological advancements, and they use this foresight to guide product development. Inspiring Leader: Motivates and inspires product teams, fostering a culture of innovation, collaboration, and continuous improvement. Financial Acumen: Possesses a thorough understanding of financial products, services, and regulations, specifically within the KYC, AML, Fincrime space. This includes knowledge of banking, payments, investments, lending, insurance, and other key areas within fintech. Tech-Savvy: Well-versed in modern technologies, especially those critical to fintech. You can make informed decisions about technology stacks and product architecture. Data-Driven: Utilizes data and analytics to inform product decisions. You will have the ability to interpret data, understand customer behaviour, and use insights to optimize products. Empathy for Users: Deeply understands the needs, pain points, and behaviours of the target audience. The VP Product should prioritize user experience (UX) and design products that offer intuitive, seamless, and valuable experiences. Customer Advocacy: Acts as the voice of the customer within the company, ensuring that customer feedback is incorporated into the product development process and that the final product meets or exceeds customer expectations. Innovative: Constantly seeks to innovate, exploring new product ideas, experimenting with emerging technologies, and adapting to the rapidly changing fintech landscape. Agile: Skilled in agile methodologies, the VP Product should be able to pivot quickly in response to new data, market shifts, or competitive pressures. Can foster an environment where teams can iterate rapidly and deliver products in a lean and efficient manner. Commercially Savvy: Balances creativity with commercial pragmatism. The VP Product should ensure that products are not only innovative but also viable, scalable, and profitable. They should understand revenue models, pricing strategies, and cost management. Stakeholder Management: Manages relationships with key stakeholders, including investors, partners, and clients. You should be able to communicate product strategy and performance effectively to both technical and non-technical audiences. Proven Experience: Demonstrates a history of successful product launches within the Regtech, Fincrime, KYC, Identity Verification or AML space. You should have a track record of driving significant product improvements and business outcomes. How to Apply: If you're an experienced Product Leader passionate about Fincrime / Fintech we'd love to hear from you. Please submit your resume by applying here or contact our talent team on for a discrete conversation. Equal Opportunities: We are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered to thrive. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you require any adjustments during the recruitment process to ensure an equitable experience, please let us know. Join us in creating an environment where everyone can contribute their best work. Please note, we are not looking for agency assistance on these roles and will not accept any speculative CVs shared. We offer a rewarding and challenging place to work, a transparent and collaborative culture and a well-rounded benefits package. Below are some of what we currently offer: Participation in our industry leading share options scheme Private Medical Plan 20 days a year Work From Anywhere policy for all staff Flexible-first working policy Enhanced annual, personal and parental leave schemes. Paid volunteering leave programme Employer recognition and employee assistance programmes