CALM (Campaign Against Living Miserably)
Your mission Reporting to the Supporter Led Fundraising Manager, you'll support and inspire people to fundraise for CALM in their own way, providing the tools, encouragement and support they need to make an impact and build a meaningful relationship with CALM. Responsibilities Supporter engagement & stewardship Provide excellent stewardship to CALM's Supporter Led fundraisers, acting as a fundraising coach to help people bring their ideas to life and make the most of their fundraising. Build and develop relationships with supporters across DIY, challenges, in memory, tribute and other Supporter Led fundraising, providing personalised and compassionate support throughout their journey with CALM. Ensure in memory and tribute supporters receive sensitive and appropriate stewardship, recognising the individual needs of people fundraising following a bereavement. Support with the development and delivery of supporter journeys, communications and fundraising materials, including through Marketing Cloud, to deepen engagement and build longer-term supporter relationships. Represent CALM at Supporter Led fundraising activities and events, helping to provide a brilliant experience for our supporters. Fundraising growth & development Contribute to CALM's fundraising targets through excellent relationship management, identifying opportunities to grow income and deepen supporter relationships. Support activity to engage and retain supporter led fundraisers, helping to identify and develop new fundraising opportunities. Collaborative working Work closely with the Supporter Led Fundraising Manager, Lead and wider Fundraising team to deliver our objectives and support the continued development of Supporter Led Fundraising. Build strong relationships across CALM, working collaboratively to create joined up experiences and make the most of opportunities for our supporters. Keep up to date with fundraising trends and best practice, bringing ideas and learning into the team. Work flexibly as CALM continues to evolve Supporter Led fundraising. Your profile Essential You have a good understanding of Supporter Led fundraising. You have experience of delivering excellent supporter care and building strong relationships. You are confident communicating with and supporting people who have been bereaved, approaching sensitive and emotional conversations with empathy, care and good judgement. You have experience of working with CRM databases and fundraising platforms You have experience of working towards and meeting financial targets. You are a confident and engaging communicator, both written and verbal. You have excellent organisational skills and can manage a busy and varied workload, prioritising effectively. You are comfortable working in an evolving environment and can adapt as priorities and ways of working develop. You understand the importance of using supporter insight and data to inform your work. You will be a positive ambassador for CALM, working in line with our values, policies and brand. You have experience working within a charity or fundraising environment. Desirable You have experience of in memory or tribute fundraising, or working with people affected by bereavement. You have experience using a CRM and email marketing systems. You have experience working with fundraising platforms such as JustGiving and MuchLoved. You understand issues relating to mental health and suicide. You have an understanding of key fundraising regulations and compliance requirements, or experience applying these in a fundraising environment. Why us? Reports to: Supporter Led Fundraising Manager Contract: Permanent, full-time Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm. Salary: £30k - £33k per annum. We benchmark our salaries to ensure our pay structure remains fair, transparent, and equitable for everyone in our team. A work environment that values creativity, personal growth and collaboration. Applications will close on Thursday 8th October. Right to work in the UK To apply, you will need to have a valid right to work in the UK (such as a British/Irish passport, Settled Status, or Indefinite Leave to Remain). About us We're Campaign Against Living Miserably (CALM), and we're united against suicide. We're a suicide prevention charity, on a mission to help people end their misery, not their lives. We run stigma-smashing campaigns, offer loads of digital tools and resources, and run a life-saving helpline - all designed to help people find hope and a way forward. We are - united against suicide. Don't meet every requirement? We're still interested. Research shows that people from marginalised groups - including women, LGBTQ+ people, people from global majority backgrounds, disabled people, and those from lower socioeconomic backgrounds - are less likely to apply for a role unless they meet the full criteria. At CALM, we know that skills and potential come in many forms, and that diverse perspectives and lived experience of mental health or suicide can be just as valuable as formal qualifications. If you're passionate about our mission but your experience doesn't tick every box, we'd still love to hear from you. You could be exactly who we're looking for. Safeguarding We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.
Your mission Reporting to the Supporter Led Fundraising Manager, you'll support and inspire people to fundraise for CALM in their own way, providing the tools, encouragement and support they need to make an impact and build a meaningful relationship with CALM. Responsibilities Supporter engagement & stewardship Provide excellent stewardship to CALM's Supporter Led fundraisers, acting as a fundraising coach to help people bring their ideas to life and make the most of their fundraising. Build and develop relationships with supporters across DIY, challenges, in memory, tribute and other Supporter Led fundraising, providing personalised and compassionate support throughout their journey with CALM. Ensure in memory and tribute supporters receive sensitive and appropriate stewardship, recognising the individual needs of people fundraising following a bereavement. Support with the development and delivery of supporter journeys, communications and fundraising materials, including through Marketing Cloud, to deepen engagement and build longer-term supporter relationships. Represent CALM at Supporter Led fundraising activities and events, helping to provide a brilliant experience for our supporters. Fundraising growth & development Contribute to CALM's fundraising targets through excellent relationship management, identifying opportunities to grow income and deepen supporter relationships. Support activity to engage and retain supporter led fundraisers, helping to identify and develop new fundraising opportunities. Collaborative working Work closely with the Supporter Led Fundraising Manager, Lead and wider Fundraising team to deliver our objectives and support the continued development of Supporter Led Fundraising. Build strong relationships across CALM, working collaboratively to create joined up experiences and make the most of opportunities for our supporters. Keep up to date with fundraising trends and best practice, bringing ideas and learning into the team. Work flexibly as CALM continues to evolve Supporter Led fundraising. Your profile Essential You have a good understanding of Supporter Led fundraising. You have experience of delivering excellent supporter care and building strong relationships. You are confident communicating with and supporting people who have been bereaved, approaching sensitive and emotional conversations with empathy, care and good judgement. You have experience of working with CRM databases and fundraising platforms You have experience of working towards and meeting financial targets. You are a confident and engaging communicator, both written and verbal. You have excellent organisational skills and can manage a busy and varied workload, prioritising effectively. You are comfortable working in an evolving environment and can adapt as priorities and ways of working develop. You understand the importance of using supporter insight and data to inform your work. You will be a positive ambassador for CALM, working in line with our values, policies and brand. You have experience working within a charity or fundraising environment. Desirable You have experience of in memory or tribute fundraising, or working with people affected by bereavement. You have experience using a CRM and email marketing systems. You have experience working with fundraising platforms such as JustGiving and MuchLoved. You understand issues relating to mental health and suicide. You have an understanding of key fundraising regulations and compliance requirements, or experience applying these in a fundraising environment. Why us? Reports to: Supporter Led Fundraising Manager Contract: Permanent, full-time Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm. Salary: £30k - £33k per annum. We benchmark our salaries to ensure our pay structure remains fair, transparent, and equitable for everyone in our team. A work environment that values creativity, personal growth and collaboration. Applications will close on Thursday 8th October. Right to work in the UK To apply, you will need to have a valid right to work in the UK (such as a British/Irish passport, Settled Status, or Indefinite Leave to Remain). About us We're Campaign Against Living Miserably (CALM), and we're united against suicide. We're a suicide prevention charity, on a mission to help people end their misery, not their lives. We run stigma-smashing campaigns, offer loads of digital tools and resources, and run a life-saving helpline - all designed to help people find hope and a way forward. We are - united against suicide. Don't meet every requirement? We're still interested. Research shows that people from marginalised groups - including women, LGBTQ+ people, people from global majority backgrounds, disabled people, and those from lower socioeconomic backgrounds - are less likely to apply for a role unless they meet the full criteria. At CALM, we know that skills and potential come in many forms, and that diverse perspectives and lived experience of mental health or suicide can be just as valuable as formal qualifications. If you're passionate about our mission but your experience doesn't tick every box, we'd still love to hear from you. You could be exactly who we're looking for. Safeguarding We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.
CALM (Campaign Against Living Miserably)
CALM (Campaign Against Living Miserably) is a growing organisation on a mission to save lives. We have just launched an ambitious five-year strategy, alongside a bespoke Behaviour Change/Engagement Framework and a new Measurement System designed to help us understand and demonstrate the impact we are having. Data is at the heart of how we will get there. The Opportunity This is a newly created, senior contract role at an exciting inflection point for CALM. We are building the analytics foundations that will underpin our long-term growth and impact. You will help us embed our new Behaviour Change Framework and Measurement System into practice. And also help strengthen the organisation s analytics maturity, ensuring our Azure data warehouse and Power BI reporting capabilities are fully utilised and embedded into decision-making. This is a senior role, but it is also highly hands-on. We are a small organisation and are looking for someone who is equally comfortable shaping strategy, building frameworks, improving infrastructure, and directly delivering analytical work. Key Responsibilities Embedding Our Behaviour Change Framework & Measurement System Help us put our newly launched Behaviour Change Framework and Measurement System into practice across the organisation Support the setting of baselines and targets for our five-year OKRs, and define the year-to-year milestones that will track our progress Audit the data we already hold, identify the gaps, and develop new data collection methods where needed Design how we report, review, and evaluate against the framework Create practical guidelines and clear rules for using the framework and associated survey questions Building Our Analytics Infrastructure Take ownership of our Microsoft Azure Data Warehouse and Power BI environment, and drive meaningful adoption across the organisation Build and mature our data pipelines so that all key data sits in one place and is reliable, consistent, and usable Oversee the development of scalable data models, reporting structures and analytics processes that provide clear actions Deliver high-quality, actionable dashboards, KPIs, and reporting frameworks that support decision-making at every level Work with external data engineering consultancies where appropriate to accelerate delivery Setting Us Up for Long-Term Success Establish the data and analytics foundations that will support CALM's growth and scale Create sustainable processes, documentation and ways of working that ensure capability and knowledge remain embedded beyond the life of the role Develop a practical forward-looking plan for data and analytics at CALM Champion data literacy across the organisation, building confidence and capability in the teams around you Leading & Collaborating Lead and manage our Data Analyst, who will report directly into this role. Work closely and collaboratively with our Senior Insight Manager to ensure strong alignment between our Insight and Analytics functions Engage confidently with senior stakeholders including the CEO, COO and Senior Leadership Experience Essential Proven experience in a senior data or analytics role, with hands-on delivery experience Good understanding of data warehousing, data modelling and analytics best practices Strong technical skills across data modelling, SQL, Power BI and modern data platforms Experience working with cloud-based data platforms (ideally Microsoft Azure) Practical experience building and maturing analytics capabilities in a growing organisation Experience developing reporting frameworks, KPIs and performance measurement approaches Knowledge of web analytics tools such as GA4 and CRMs e.g. Salesforce Strong written and verbal communication skills A highly organised and structured approach, with strong attention to documentation and process design A collaborative working style and the ability to build strong relationships across a small, mission-driven team Experience managing and mentoring junior analysts A hands-on, pragmatic mindset with the ability to prioritise effectively and focus on impact Desirable Previous data engineering experience Management of AI/ML workflows and predictive analytics projects Experience working within a charity, non-profit, or mission-led organisation Why work for us? Reports to: Director of Data and Innovation (Seun Akindele) Contract: 12month FTC Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm. Salary: per annum A work environment that values creativity, personal growth and collaboration. Applications will close on Friday 26th June and are reviewed on a rolling basis; we encourage interested candidates to apply early. About us: We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK. We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice. We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide. We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.
CALM (Campaign Against Living Miserably) is a growing organisation on a mission to save lives. We have just launched an ambitious five-year strategy, alongside a bespoke Behaviour Change/Engagement Framework and a new Measurement System designed to help us understand and demonstrate the impact we are having. Data is at the heart of how we will get there. The Opportunity This is a newly created, senior contract role at an exciting inflection point for CALM. We are building the analytics foundations that will underpin our long-term growth and impact. You will help us embed our new Behaviour Change Framework and Measurement System into practice. And also help strengthen the organisation s analytics maturity, ensuring our Azure data warehouse and Power BI reporting capabilities are fully utilised and embedded into decision-making. This is a senior role, but it is also highly hands-on. We are a small organisation and are looking for someone who is equally comfortable shaping strategy, building frameworks, improving infrastructure, and directly delivering analytical work. Key Responsibilities Embedding Our Behaviour Change Framework & Measurement System Help us put our newly launched Behaviour Change Framework and Measurement System into practice across the organisation Support the setting of baselines and targets for our five-year OKRs, and define the year-to-year milestones that will track our progress Audit the data we already hold, identify the gaps, and develop new data collection methods where needed Design how we report, review, and evaluate against the framework Create practical guidelines and clear rules for using the framework and associated survey questions Building Our Analytics Infrastructure Take ownership of our Microsoft Azure Data Warehouse and Power BI environment, and drive meaningful adoption across the organisation Build and mature our data pipelines so that all key data sits in one place and is reliable, consistent, and usable Oversee the development of scalable data models, reporting structures and analytics processes that provide clear actions Deliver high-quality, actionable dashboards, KPIs, and reporting frameworks that support decision-making at every level Work with external data engineering consultancies where appropriate to accelerate delivery Setting Us Up for Long-Term Success Establish the data and analytics foundations that will support CALM's growth and scale Create sustainable processes, documentation and ways of working that ensure capability and knowledge remain embedded beyond the life of the role Develop a practical forward-looking plan for data and analytics at CALM Champion data literacy across the organisation, building confidence and capability in the teams around you Leading & Collaborating Lead and manage our Data Analyst, who will report directly into this role. Work closely and collaboratively with our Senior Insight Manager to ensure strong alignment between our Insight and Analytics functions Engage confidently with senior stakeholders including the CEO, COO and Senior Leadership Experience Essential Proven experience in a senior data or analytics role, with hands-on delivery experience Good understanding of data warehousing, data modelling and analytics best practices Strong technical skills across data modelling, SQL, Power BI and modern data platforms Experience working with cloud-based data platforms (ideally Microsoft Azure) Practical experience building and maturing analytics capabilities in a growing organisation Experience developing reporting frameworks, KPIs and performance measurement approaches Knowledge of web analytics tools such as GA4 and CRMs e.g. Salesforce Strong written and verbal communication skills A highly organised and structured approach, with strong attention to documentation and process design A collaborative working style and the ability to build strong relationships across a small, mission-driven team Experience managing and mentoring junior analysts A hands-on, pragmatic mindset with the ability to prioritise effectively and focus on impact Desirable Previous data engineering experience Management of AI/ML workflows and predictive analytics projects Experience working within a charity, non-profit, or mission-led organisation Why work for us? Reports to: Director of Data and Innovation (Seun Akindele) Contract: 12month FTC Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm. Salary: per annum A work environment that values creativity, personal growth and collaboration. Applications will close on Friday 26th June and are reviewed on a rolling basis; we encourage interested candidates to apply early. About us: We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK. We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice. We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide. We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.
