K and D Recruitment

Customer Support Executive Location: Feltham Salary: 32,000 - 35,000 Are you ready to make a real impact in a fast-paced, customer-focused environment? We're looking for a proactive and driven Customer Support Executive who can ensure every order is delivered on time, in full , and to the highest standard. In this exciting role, you'll be a key player in creating a seamless customer journey from order placement to final delivery. Working closely with Sales, Operations, Stock Control, and Transport teams, you'll ensure everything runs smoothly behind the scenes while delivering exceptional service on the front line. If you're a natural problem solver, an excellent communicator, and thrive in a collaborative environment, this role offers a fantastic opportunity to grow and shine. What You'll Be Doing: Managing day-to-day order fulfilment with precision and care Proactively resolving issues to keep things running smoothly Acting as a key point of contact for customers, ensuring a frictionless experience Keeping clients informed and updated with clear, timely communication Supporting process improvements and operational efficiency Building strong relationships with customers and internal teams What You'll Need: A strong customer-first mindset Excellent communication and organisational skills Problem-solving ability and creative thinking High attention to detail and the ability to manage multiple priorities Good commercial awareness and team spirit Confident using Microsoft Office and Outlook If you're passionate about delivering service excellence and want to be part of a supportive, high-performing team, apply now.

K&D Recruitment is looking for a 3.5-tonne driver for our client in Southall Do you have a clean, valid driving license? Can you work, drive, lift, and carry heavy, high-value items? Are you strong in time management and customer service As a Delivery Driver, your responsibilities will include loading, transporting, and delivering items to businesses safely and on time. This role requires you to ensure all clients receive the highest level of customer care. You will be delivering to customers in and around Birmingham, with an average of 8-12 drops per day. Requirements: Full, clean 3.5-tonne driving license, Excellent customer service and time management skills Ability to work under pressure and use initiative Details: Full-time, 47.5 hours per week Salary: 30,875 For more information, please contact us ASAP

Head of Customer Support Location: Feltham Salary: 42,000 - 45,000 Full-Time Are you passionate about delivering exceptional customer experiences and leading high-performing teams? This is an exciting opportunity to take ownership of customer operations and drive service excellence. You'll be responsible for ensuring all orders are delivered on time and in full, managing order accuracy, and coordinating closely with Sales, Operations, and Transport teams. With a strong focus on problem-solving and proactive communication, you'll anticipate challenges before they arise and keep customers informed every step of the way. You'll report into the Operations Director, lead a dynamic team, and be responsible for key performance metrics. This role calls for a confident leader who thrives under pressure, is commercially aware, and has a real passion for delivering exceptional service and exceeding customer expectations. If you're highly organised, detail-driven, and ready to take your career to the next level-apply now.

Warehouse Assistant / Relief Driver - Southall K&D are pleased to be supporting our client in their search for a Warehouse Assistant to join their team at their Southall site. Key Requirements: Full, valid driving licence (up to 3 penalty points allowed). Ability to drive a 3.5T vehicle as a relief driver when required. Previous delivery driving experience is desirable but not essential, as comprehensive route training will be provided. Experience operating forklifts (FLT) is essential. Although a current FLT licence is desirable, an in-house licence will be issued after the required training period. Role Overview: This position involves a combination of warehouse and driving duties. Responsibilities include checking orders, as well as moving stock within the warehouse. As a relief driver, you will deliver and collect goods including stock transfers to client site's. The role demands flexibility to meet business needs, including the possibility of working outside normal hours. You must be adaptable to handle a variety of tasks in this dynamic, progressive company. Working Hours & Pay: 47.5 hours per week, Monday to Friday. Shift: 7am - 5pm. Salary: 30,158 per annum. Key Skills & Attributes: Highly organised with strong attention to detail. Good written and verbal communication skills. Experience in stock handling and warehousing.

Regional Depot Compliance Manager Location: Field-Based (Across Multiple Depots) Salary: 60k We're looking for a proactive and experienced Regional Depot Compliance Manager to take ownership of Health & Safety and operational standards across a depot network. In this key leadership role, you'll work closely with Depot Managers to drive performance, enforce safety policies, and maintain ISO compliance across the group. This is a hands-on role ideal for someone who enjoys getting out on site, has a keen eye for detail, and thrives on creating safe, efficient working environments. You'll be accountable for depot performance, training, reporting, audits, and ensuring our high standards are upheld at all times. What You'll Be Doing: Conducting monthly in-person visits across 6 depots to review KPIs, compliance, and safety performance Leading all Health & Safety and Environmental policy implementation and improvements Managing ISO compliance for 9001, 14001, and 45001 - including documentation, audits, and reporting Delivering regular training (e.g. First Aid, Fire Marshall, PAT Testing, IPAF) and maintaining records Conducting audits, inspections (e.g. fire drills, emergency lighting), and producing actionable depot reports Owning and maintaining all compliance systems and COSHH documentation Setting and upholding high housekeeping standards across all sites Supporting, guiding, and training Depot Managers and their teams on policy, procedure, and safety What We're Looking For: Experience in a leadership role within H&S, construction, logistics, engineering, or manufacturing NEBOSH Diploma or equivalent (preferred) Experience in ISO compliance and auditing (9001, 14001, 45001) Working knowledge of CDM and Working at Height regulations Excellent communication, influencing, and report writing skills Strong IT skills including Excel, Word, Outlook, and data analysis Full UK driving licence and willingness to travel across depot network What You'll Bring: A passion for creating safe working environments Firm but fair leadership style with the ability to hold teams accountable A detail-oriented and methodical approach Positive, adaptable attitude and strong work ethic The ability to multi-task, stay organised, and meet tight deadlines Confidence in training, presenting, and guiding teams at all levels Key Goals: Ensure consistently safe working environments across all depots Standardise and embed Health & Safety procedures group-wide Maintain full compliance with all ISO and H&S audit requirements If you're someone who thrives on improving standards, enjoys field-based leadership, and wants to make a real impact on safety and performance, we'd love to hear from you.

Exciting Opportunity: Electrical Engineer - Based in Haddenham 35,000- 40,000 Monday to Friday, 8:30am to 5:30pm We're proud to be partnering with a well-established local plant and equipment hire specialist in their search for a motivated and skilled Electrical Engineer. This is a fantastic opportunity for someone with hands-on engineering experience to join a growing team supporting innovative lifting machinery, including mini cranes and restricted access equipment. Whether you're from a background in HGVs, Fork Lift Trucks, Plant Machinery, Access Platforms-or you're an ex-military engineer with experience in REME or similar-we want to hear from you. Key Benefits Competitive salary: 35,000 to 40,000 Stable Monday to Friday schedule: 8:30am to 5:30pm 24 days holiday plus bank holidays (increasing with length of service) Health care option 4% employer / 4% employee pension contribution Full training provided on all specialist equipment Key Responsibilities Install Safety Load Indicators to cranes Conduct maintenance, inspections, servicing, and repairs of mini cranes and lifting equipment Diagnose equipment faults and provide support during plant failures Maintain accurate records for health and safety and customer service Support trainers during customer training sessions Assist dealer partners with maintenance and testing Promote and maintain health and safety in the workplace Carry out other workshop duties as required Experience and Skills Required Previous Electrical Engineering experience Level 3 Engineering qualification preferred Proficient in reading electrical and hydraulic diagrams Strong fault-finding and problem-solving abilities Excellent communication and customer service skills Well-organised, detail-oriented, and a strong team player Experience with HGVs, forklifts, access platforms or plant machinery is advantageous Applications from ex-military personnel are welcomed This is an excellent opportunity to join a growing company with over 150 employees, known for delivering outstanding service and fostering a collaborative, can-do culture. If you're looking for a hands-on role where you can make a real impact, we'd love to hear from you. Apply today to take the next step in your engineering career.

Field Sales Account Manager - Construction Industry Our client will consider candidates with plant hire experience in the construction industry. So this could be lifting products, cherry pickers, telehandlers, scissors lifts, Access equipment, and cranes. Company Overview: Our client is a leading supplier of lifting machinery with a large customer base across the UK and Europe. Specialising in delivering high-quality construction and lifting solutions, they are a key player in the industry with a strong reputation for service excellence. Role Summary: They seek a proactive and highly motivated Field Sales Account Manager to cover the South of England. In this role, you will be responsible for expanding the customer base, building relationships, and identifying new sales opportunities within the construction industry. Key Responsibilities: Business Development: Increase the customer base by making appointments and visiting potential clients within the construction sector. Lead Follow-up: Actively follow up on sales leads and business opportunities. Customer Relationship Management: Build and maintain strong relationships with new and existing clients. Sales Opportunity Management: Identify and manage new sales opportunities within the construction market. Industry Awareness: Stay updated on trends and business opportunities in the construction industry. Field Diary Management: Organise and manage a field-based diary, ensuring all customer visits are documented effectively. Travel Requirements: As a field-based role, regular travel across the South of England will be required, including occasional overnight stays. Weekly Depots Visit: Visit the Haddenham depots each week to discuss sales progress and opportunities. Experience, Knowledge & Skills: Proven experience in field sales and business development, ideally within the construction sector. Experience selling technical products related to construction, machinery, or equipment. Strong planning and organisational skills to manage a busy schedule. Excellent communication skills, both written and verbal, with a strong customer service focus. Strong commercial awareness and results-driven approach. A skilled negotiator with the ability to close deals effectively. Full driving licence required. Job Benefits: 24 Days Holiday + Bank Holidays. 4%/4% Employer/Employee Pension Scheme. Company Car. Contracted Hours: 8.30 am - 5.30 pm (with occasional extended hours as required by the job) Interested? Then please apply here today!

My client is seeking a General Operative to work within their Production team on the night shift. Are you seeking a varied role, where you may be on your feet for a large proportion of your shift? Have you a high degree of accuracy in your work? Working within the production team you will be responsible for preparing samples and maintenance of laboratory raw material stocks. You will source and resource raw material and dispatch samples. You must have good housekeeping standards and be able to work on your own initiative as well as be a key part of the team. This is a permanent role Monday to Friday hours 10pm - 6am. Salary £28600 inc shift allowance.

K&D Recruitment are currently supporting our growing client with a Graphic Design role. Are you an experienced Graphic Designer/ Multi Media Designer? Do you have sound knowledge of WordPress as well as experience in the maintenance, management and development of websites? Are you comfortable with Adobe Creative Suite? If yes, this role may be suitable for you! Reporting to the Commercial and Marketing...... click apply for full job details