You can view our cookie policyAs a Business Analyst, you will thoroughly develop, market profiles including new feature concepts or enhancements in support of the Go-to-Market strategy for our IP Management System IPfolio. You will then collaborate with Product Owners to deliver world-class business software to our client base. About You - experience, education, skills, and accomplishments Excellent knowledge of Intellectual Property (IP) or a legal background 5+ years (Paralegal, IP Operations, Business Analyst, etc.) Previous experience of working at law firmBachelor's degree or relevant professional formative experience A general business knowledge and/or coursework, plus a curiosity to continuously build that knowledge Additional Relevant Experience Prior experience of working with an IPMS system within a law firm.Prior experience in SaaS-based system testing (Unit Testing, UAT etc.) and/or End User trainingA business analysis qualification or proven experience would be an advantage Business analysis software packages The Business Analyst will work with European-based law firm clients, in the first instance.Document market requirements and dynamics effectively and accurately, showing the difference between Country/regional Level Law FirmsAssist the Product team in sizing market opportunity to inform future investment plansAssist the Product team with implementation workshops, including requirements gathering; workshop setup; analysis and problem resolution Ability to communicate and collaborate with customers and internal teams to analyse information needs and functional requirementsEffectiveness at documenting business process requirements using various methods such as interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis Ability to assist with information analysis gathered from multiple sources, turn information into general understanding, and learn to distinguish between users wants and true needsAbility to coordinate with technical resources and subject matter experts to establish the end goal which may include trade-offs between usability and performanceExcellent written and verbal communication skills Outstanding communication, presentation and leadership skillsExcellent organizational and time management skills Sharp analytical and problem-solving skills This role will report into the Senior Director of Product Management - IPfolio and will collaborate with technical Business Analysts, Product Managers/Owners in the team Full-time, permanent role based out of our London or Belgrade office on a hybrid basis, 2-3 days per week in the office.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
Oct 05, 2025
Full time
You can view our cookie policyAs a Business Analyst, you will thoroughly develop, market profiles including new feature concepts or enhancements in support of the Go-to-Market strategy for our IP Management System IPfolio. You will then collaborate with Product Owners to deliver world-class business software to our client base. About You - experience, education, skills, and accomplishments Excellent knowledge of Intellectual Property (IP) or a legal background 5+ years (Paralegal, IP Operations, Business Analyst, etc.) Previous experience of working at law firmBachelor's degree or relevant professional formative experience A general business knowledge and/or coursework, plus a curiosity to continuously build that knowledge Additional Relevant Experience Prior experience of working with an IPMS system within a law firm.Prior experience in SaaS-based system testing (Unit Testing, UAT etc.) and/or End User trainingA business analysis qualification or proven experience would be an advantage Business analysis software packages The Business Analyst will work with European-based law firm clients, in the first instance.Document market requirements and dynamics effectively and accurately, showing the difference between Country/regional Level Law FirmsAssist the Product team in sizing market opportunity to inform future investment plansAssist the Product team with implementation workshops, including requirements gathering; workshop setup; analysis and problem resolution Ability to communicate and collaborate with customers and internal teams to analyse information needs and functional requirementsEffectiveness at documenting business process requirements using various methods such as interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis Ability to assist with information analysis gathered from multiple sources, turn information into general understanding, and learn to distinguish between users wants and true needsAbility to coordinate with technical resources and subject matter experts to establish the end goal which may include trade-offs between usability and performanceExcellent written and verbal communication skills Outstanding communication, presentation and leadership skillsExcellent organizational and time management skills Sharp analytical and problem-solving skills This role will report into the Senior Director of Product Management - IPfolio and will collaborate with technical Business Analysts, Product Managers/Owners in the team Full-time, permanent role based out of our London or Belgrade office on a hybrid basis, 2-3 days per week in the office.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
You can view our cookie policyThis role is leading and managing the systematic review team, supporting the Practice Leader in achieving the overall strategic and financial objectives of the practice area.This role is primarily focused in these high growth areas of the consulting business: Contribute to the design, quality and execution of systematic literature reviews (SLRs), new SLR proposals and pitch presentations. Produce high-quality client deliverables conforming to the project requirements (quality and timelines), and internal processes and styles. Demonstrate a proactive and efficient approach in the planning and organization of project tasks. About You - Experience, Education, and Accomplishments: Bachelor's Degree or equivalent in a relevant field. 10 years of relevant experience, preferably in consulting. 6 years of systematic review experience. At least 3 years of team leadership experience. At least 4 years of client management experience. At least 4 years of project management experience. It would be great if you also have: PhD in life sciences. Experience with SLR publications. Knowledge of healthcare economics and market access. What will you be doing in this role : Intellectual planning and design of SLR projects at the proposal writing stage. Undertake SLR projects, including data extraction, qualitative summary, meta-analyses, and report writing. Provide guidance and design input for appropriate statistical analyses. Supervise SLR projects and junior analysts and researchers in the project team. Project management responsibilities, including project planning, client engagement, and project tracking. Liaise closely with the Technical Lead to ensure consistently high-quality research and reporting. Recruit, train, and supervise teams of consultants and managers, providing feedback, coaching, and career development opportunities. Lead, direct, and review the team's work to achieve operational or functional targets and contribute significantly to the team's, department's, and organization's short-term results. Engage in business development activities to achieve revenue targets. About the Team: We are a team of 20+ high-performing professionals and proud to be Clarivate's Evidence Generation Centre of Excellence. Our work spans a broad range of literature reviews and advanced analyses, including network meta-analyses (NMAs) and indirect treatment comparisons (ITCs). We support pharmaceutical and medical device companies by generating robust evidence for HTA submissions, market access activities, and value communication to payers and decision-makers. Our global projects cover systematic reviews and meta-analyses across clinical, epidemiological, economic, and humanistic outcomes in various therapy areas. This evidence feeds into global value dossiers, economic models, value story development, and strategic market access planning. Hours of Work: This is a full-time permanent position and can be based in London, UK (Hybrid). Weekday (Monday - Friday) attendance is required, with some scheduling flexibility around core working hours. UK Employee Benefits Include: Private Medical Insurance or Health Cash Plan Generous Pension Plan contribution rates Income protection insurance Life insurance Sports Club Subsidy (Company pays 50% of gym membership, or up to £500) Emergency Childcare or Adult care cover Eyecare vouchers From 25 Days Annual Leave + 8 Bank Holidays (option to buy and sell Annual leave) Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.We are looking for a Director - Systematic Literature Reviews (SLRs) to join our Global Evidence, Value and Access consultancy group, in London, (Hybrid) . Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
Oct 01, 2025
Full time
You can view our cookie policyThis role is leading and managing the systematic review team, supporting the Practice Leader in achieving the overall strategic and financial objectives of the practice area.This role is primarily focused in these high growth areas of the consulting business: Contribute to the design, quality and execution of systematic literature reviews (SLRs), new SLR proposals and pitch presentations. Produce high-quality client deliverables conforming to the project requirements (quality and timelines), and internal processes and styles. Demonstrate a proactive and efficient approach in the planning and organization of project tasks. About You - Experience, Education, and Accomplishments: Bachelor's Degree or equivalent in a relevant field. 10 years of relevant experience, preferably in consulting. 6 years of systematic review experience. At least 3 years of team leadership experience. At least 4 years of client management experience. At least 4 years of project management experience. It would be great if you also have: PhD in life sciences. Experience with SLR publications. Knowledge of healthcare economics and market access. What will you be doing in this role : Intellectual planning and design of SLR projects at the proposal writing stage. Undertake SLR projects, including data extraction, qualitative summary, meta-analyses, and report writing. Provide guidance and design input for appropriate statistical analyses. Supervise SLR projects and junior analysts and researchers in the project team. Project management responsibilities, including project planning, client engagement, and project tracking. Liaise closely with the Technical Lead to ensure consistently high-quality research and reporting. Recruit, train, and supervise teams of consultants and managers, providing feedback, coaching, and career development opportunities. Lead, direct, and review the team's work to achieve operational or functional targets and contribute significantly to the team's, department's, and organization's short-term results. Engage in business development activities to achieve revenue targets. About the Team: We are a team of 20+ high-performing professionals and proud to be Clarivate's Evidence Generation Centre of Excellence. Our work spans a broad range of literature reviews and advanced analyses, including network meta-analyses (NMAs) and indirect treatment comparisons (ITCs). We support pharmaceutical and medical device companies by generating robust evidence for HTA submissions, market access activities, and value communication to payers and decision-makers. Our global projects cover systematic reviews and meta-analyses across clinical, epidemiological, economic, and humanistic outcomes in various therapy areas. This evidence feeds into global value dossiers, economic models, value story development, and strategic market access planning. Hours of Work: This is a full-time permanent position and can be based in London, UK (Hybrid). Weekday (Monday - Friday) attendance is required, with some scheduling flexibility around core working hours. UK Employee Benefits Include: Private Medical Insurance or Health Cash Plan Generous Pension Plan contribution rates Income protection insurance Life insurance Sports Club Subsidy (Company pays 50% of gym membership, or up to £500) Emergency Childcare or Adult care cover Eyecare vouchers From 25 Days Annual Leave + 8 Bank Holidays (option to buy and sell Annual leave) Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.We are looking for a Director - Systematic Literature Reviews (SLRs) to join our Global Evidence, Value and Access consultancy group, in London, (Hybrid) . Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
You can view our cookie policyAssociate Consultant - Commercial Consulting page is loaded Associate Consultant - Commercial Consultingremote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ133814We are looking for a UK (London) based Associate Consultant to join our Life Sciences & Healthcare (LS&H) Commercial Consulting Services team.The Associate Consultant is a critical member of project teams, providing analytical insight, leadership and creativity to client engagements, business development efforts and internal initiatives.Associate Consultants work alongside senior members of the team to define engagements, build work plans and develop deliverables with robust and valuable recommendations that are vital to ensuring our clients achieve success. About You - experience, education, skills, and accomplishments: BA/BS in a life science or business-related field is required. At least 2 years of relevant consulting or advisory experience within life sciences/biopharma 2-3 years of relevant consulting or advisory experience It would be great if you also had : MS MPH/MBA/PhD is preferred. Proficiency across various consulting and research methodologies, including the execution of quantitative and qualitative analysis, primary & secondary research, and analytic modelling and forecasting. Experienced with all Microsoft Office products is critical, especially PowerPoint, Excel, Word and Outlook Lead and execute various primary and secondary research efforts needed for projects Conduct qualitative research through desktop research and interviews with KOLs, physicians, providers, payors and industry knowledge experts to obtain insights and data relevant to client engagements. Perform quantitative analysis (e.g., financial modelling, data manipulation, claims analysis) to develop accurate product and market forecasts (e.g., sales projections, size of market, etc.) Synthesize large amounts of data into discrete stories and assumptions to determine the "so-what" for clients Contribute to brainstorming and framework development to address key client strategic needs Produce quality client deliverables including PowerPoint presentations, reports, white papers, etc. Engage on multiple client projects, effectively manage time commitments, and assume greater leadership and project management responsibilities over time. Review the work of more junior team members and help in their development by providing learning and skills development opportunities. Support senior team members with opportunistic business development efforts including greenfield research and developing proposals and pitch books. Contribute to the social environment by executing assigned firm-building activities including knowledge management, internal training sessions and assisting with recruiting top talent. About the Team :Clarivate Commercial Consulting Services provides advisory and management consulting services to industry-leading and emerging pharmaceutical, biotechnology and MedTech companies.We combine deep domain expertise and data-driven analysis to deliver relevant insights and customized, actionable solutions for our clients in the areas such as New Product and Portfolio Strategy, Transaction Advisory, Business Development & Licensing, Clinical, Economic and Real-World Evidence, Pricing and Market Access, Customer Engagement Strategy and Value Communication, Hours of Work This is a full-time permanent position based in London, UK and will require hybrid working in our Liverpool Street office (2-3 days per week in office, rest of week remote). This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours., Our UK Employee Benefits include : Private Medical Insurance or Health Cash plan Generous Pension Plan contribution rates Income protection insurance Life insurance Sports Club Subsidy (Company pays 50% of gym membership, or up to £500) Emergency Childcare or Adult care cover Eyecare vouchers From 25 Days Annual Leave + 8 Bank Holidays (option to buy and sell Annual leave)At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
Sep 24, 2025
Full time
You can view our cookie policyAssociate Consultant - Commercial Consulting page is loaded Associate Consultant - Commercial Consultingremote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ133814We are looking for a UK (London) based Associate Consultant to join our Life Sciences & Healthcare (LS&H) Commercial Consulting Services team.The Associate Consultant is a critical member of project teams, providing analytical insight, leadership and creativity to client engagements, business development efforts and internal initiatives.Associate Consultants work alongside senior members of the team to define engagements, build work plans and develop deliverables with robust and valuable recommendations that are vital to ensuring our clients achieve success. About You - experience, education, skills, and accomplishments: BA/BS in a life science or business-related field is required. At least 2 years of relevant consulting or advisory experience within life sciences/biopharma 2-3 years of relevant consulting or advisory experience It would be great if you also had : MS MPH/MBA/PhD is preferred. Proficiency across various consulting and research methodologies, including the execution of quantitative and qualitative analysis, primary & secondary research, and analytic modelling and forecasting. Experienced with all Microsoft Office products is critical, especially PowerPoint, Excel, Word and Outlook Lead and execute various primary and secondary research efforts needed for projects Conduct qualitative research through desktop research and interviews with KOLs, physicians, providers, payors and industry knowledge experts to obtain insights and data relevant to client engagements. Perform quantitative analysis (e.g., financial modelling, data manipulation, claims analysis) to develop accurate product and market forecasts (e.g., sales projections, size of market, etc.) Synthesize large amounts of data into discrete stories and assumptions to determine the "so-what" for clients Contribute to brainstorming and framework development to address key client strategic needs Produce quality client deliverables including PowerPoint presentations, reports, white papers, etc. Engage on multiple client projects, effectively manage time commitments, and assume greater leadership and project management responsibilities over time. Review the work of more junior team members and help in their development by providing learning and skills development opportunities. Support senior team members with opportunistic business development efforts including greenfield research and developing proposals and pitch books. Contribute to the social environment by executing assigned firm-building activities including knowledge management, internal training sessions and assisting with recruiting top talent. About the Team :Clarivate Commercial Consulting Services provides advisory and management consulting services to industry-leading and emerging pharmaceutical, biotechnology and MedTech companies.We combine deep domain expertise and data-driven analysis to deliver relevant insights and customized, actionable solutions for our clients in the areas such as New Product and Portfolio Strategy, Transaction Advisory, Business Development & Licensing, Clinical, Economic and Real-World Evidence, Pricing and Market Access, Customer Engagement Strategy and Value Communication, Hours of Work This is a full-time permanent position based in London, UK and will require hybrid working in our Liverpool Street office (2-3 days per week in office, rest of week remote). This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours., Our UK Employee Benefits include : Private Medical Insurance or Health Cash plan Generous Pension Plan contribution rates Income protection insurance Life insurance Sports Club Subsidy (Company pays 50% of gym membership, or up to £500) Emergency Childcare or Adult care cover Eyecare vouchers From 25 Days Annual Leave + 8 Bank Holidays (option to buy and sell Annual leave)At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
You can view our cookie policyImplementation Consultant (Salesforce) page is loaded Implementation Consultant (Salesforce)remote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ133707We are seeking a technical data/implementation professional with strong expertise in Salesforce to support our clients by delivering technical configurations and guidance on the IPfolio platform. This role involves contributing to configuration and integration activities as part of our consultancy services. A key aspect of the position is the ability to analyze business requirements while maintaining a strong client focus. Daily responsibilities include developing implementation-specific features and creating and maintaining system configurations About You - experience, education, skills, and accomplishments Minimum 3 years of experience as a Salesforce System Administrator. Strong proficiency in Microsoft SQL Server Experience in software implementation, consulting, or working closely with implementation teams. Excellent communication skills in English, both written and verbal. Proven analytical and problem-solving abilities with high attention to detail. Demonstrated ability to work effectively in cross-functional teams and influence without formal authority. Bachelor's degree in IT or equivalent professional experience. Experience in software implementation, consulting, or working closely with implementation teams. It would be great if you also have Familiarity with Intellectual Property or legal industry workflows. Experience working in a legal or partner environment. Exposure to Microsoft Azure and cloud-based solutions. Proficiency in additional Microsoft Office tools such as Access, Visio, Teams, and SharePoint365. Collaborate with the implementation team to deliver tailored technical solutions within the system, aligned with client-specific requirements Collaborate with implementation consultants to analyze, document, and optimize business processes. Design and maintain customer-specific features and configuration scripts. Support data migration activities and integration with external systems. Provide accurate estimates for technical requirements and client requests. Respond to configuration requests with efficient and scalable solutions. Troubleshoot and document software defects, validate fixes, and communicate outcomes. Liaise with the software development team to ensure alignment between client needs and product capabilities. Produce timely and accurate project status reports for stakeholders. Develop and execute system test plans and user acceptance criteria in collaboration with clients. Share knowledge and suggest process improvements across teams. About the Team This role reports into the Senior Manager, Service Implementation working as part of a team of 10 Implementation Consultants based across Europe supporting our IPMS products. Hours of Work Full-time, permanent role based out of our London office on a hybrid basis, 2 days per week in the office.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
Sep 20, 2025
Full time
You can view our cookie policyImplementation Consultant (Salesforce) page is loaded Implementation Consultant (Salesforce)remote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ133707We are seeking a technical data/implementation professional with strong expertise in Salesforce to support our clients by delivering technical configurations and guidance on the IPfolio platform. This role involves contributing to configuration and integration activities as part of our consultancy services. A key aspect of the position is the ability to analyze business requirements while maintaining a strong client focus. Daily responsibilities include developing implementation-specific features and creating and maintaining system configurations About You - experience, education, skills, and accomplishments Minimum 3 years of experience as a Salesforce System Administrator. Strong proficiency in Microsoft SQL Server Experience in software implementation, consulting, or working closely with implementation teams. Excellent communication skills in English, both written and verbal. Proven analytical and problem-solving abilities with high attention to detail. Demonstrated ability to work effectively in cross-functional teams and influence without formal authority. Bachelor's degree in IT or equivalent professional experience. Experience in software implementation, consulting, or working closely with implementation teams. It would be great if you also have Familiarity with Intellectual Property or legal industry workflows. Experience working in a legal or partner environment. Exposure to Microsoft Azure and cloud-based solutions. Proficiency in additional Microsoft Office tools such as Access, Visio, Teams, and SharePoint365. Collaborate with the implementation team to deliver tailored technical solutions within the system, aligned with client-specific requirements Collaborate with implementation consultants to analyze, document, and optimize business processes. Design and maintain customer-specific features and configuration scripts. Support data migration activities and integration with external systems. Provide accurate estimates for technical requirements and client requests. Respond to configuration requests with efficient and scalable solutions. Troubleshoot and document software defects, validate fixes, and communicate outcomes. Liaise with the software development team to ensure alignment between client needs and product capabilities. Produce timely and accurate project status reports for stakeholders. Develop and execute system test plans and user acceptance criteria in collaboration with clients. Share knowledge and suggest process improvements across teams. About the Team This role reports into the Senior Manager, Service Implementation working as part of a team of 10 Implementation Consultants based across Europe supporting our IPMS products. Hours of Work Full-time, permanent role based out of our London office on a hybrid basis, 2 days per week in the office.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
You can view our cookie policyCustomer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: UK - London: UK - Cambridge (PQ)time type: Full timeposted on: Posted Todayjob requisition id: JREQ133888The Customer Success Manager (CSM) partners with customers in their assigned book of business to ensure retention, identify and mitigate risks, and support organic growth. By leveraging industry and product knowledge, along with business insights, the CSM communicates effectively and develops trusted relationships with customers. This role is pivotal in ensuring customer satisfaction and loyalty, which in turn drives revenue and ensures retention. About You - experience, education, skills, and accomplishments. Bachelor's degree in library information science or related fields. 5-7 years of experience providing a similar role (customer success, education or customer experience) in an information services or SaaS organizations that work with the academic library market. It would be great if you also had Experience with working of the Higher Education sector in the UK, especially academic libraries Previous experience in a library operations or customer facing role. Knowledge of library systems and functions, including new technologies. Experience with MS Office (Excel, Word, and PowerPoint). Prior experience teaching or training others, especially in a technical context. Experience using academic search engines and integrated library systems and discovery workflows. Knowledge of other European Languages Establish and maintain strong, long-term relationships with customer stakeholders. Proactively engage with customers to ensure their ongoing satisfaction loyalty, and trust. Gather and analyse customer feedback to inform customer success plans, improve product and service delivery. Identify potential risks and implement strategies to mitigate them. Work closely with internal teams to align efforts and deliver a cohesive customer experience. Uncover growth opportunities by identifying alignment between customer needs and product offerings Maintain a high degree of knowledge of the products assigned and enthusiastically seek to learn new products, functionality and expand your service offerings. Design, develop and maintain customer education materials and platforms, and employ a high degree of instruction design competency and expertise to develop customer education materials and assets. Deliver presentations at conferences and other events as requested. About the Team The role reports to the Manager, Customer Success, based in Spain.The Content Customer Success EMEA team, for Academia and Government is a team of 11 located all over Europe and the Middle East. Most of us are librarians or have a good library industry experience and great knowledge on Clarivate products. We work closely together with customers, especially universities and research institutes and other internal colleagues in the region. We are part of the Global Customer Success team, supporting academic customers around the world. Hours of Work This is a full-time permanent position based in London or Cambridge and will require hybrid working.This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours.This position will require approximately 20%-30% travel.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
Sep 19, 2025
Full time
You can view our cookie policyCustomer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: UK - London: UK - Cambridge (PQ)time type: Full timeposted on: Posted Todayjob requisition id: JREQ133888The Customer Success Manager (CSM) partners with customers in their assigned book of business to ensure retention, identify and mitigate risks, and support organic growth. By leveraging industry and product knowledge, along with business insights, the CSM communicates effectively and develops trusted relationships with customers. This role is pivotal in ensuring customer satisfaction and loyalty, which in turn drives revenue and ensures retention. About You - experience, education, skills, and accomplishments. Bachelor's degree in library information science or related fields. 5-7 years of experience providing a similar role (customer success, education or customer experience) in an information services or SaaS organizations that work with the academic library market. It would be great if you also had Experience with working of the Higher Education sector in the UK, especially academic libraries Previous experience in a library operations or customer facing role. Knowledge of library systems and functions, including new technologies. Experience with MS Office (Excel, Word, and PowerPoint). Prior experience teaching or training others, especially in a technical context. Experience using academic search engines and integrated library systems and discovery workflows. Knowledge of other European Languages Establish and maintain strong, long-term relationships with customer stakeholders. Proactively engage with customers to ensure their ongoing satisfaction loyalty, and trust. Gather and analyse customer feedback to inform customer success plans, improve product and service delivery. Identify potential risks and implement strategies to mitigate them. Work closely with internal teams to align efforts and deliver a cohesive customer experience. Uncover growth opportunities by identifying alignment between customer needs and product offerings Maintain a high degree of knowledge of the products assigned and enthusiastically seek to learn new products, functionality and expand your service offerings. Design, develop and maintain customer education materials and platforms, and employ a high degree of instruction design competency and expertise to develop customer education materials and assets. Deliver presentations at conferences and other events as requested. About the Team The role reports to the Manager, Customer Success, based in Spain.The Content Customer Success EMEA team, for Academia and Government is a team of 11 located all over Europe and the Middle East. Most of us are librarians or have a good library industry experience and great knowledge on Clarivate products. We work closely together with customers, especially universities and research institutes and other internal colleagues in the region. We are part of the Global Customer Success team, supporting academic customers around the world. Hours of Work This is a full-time permanent position based in London or Cambridge and will require hybrid working.This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours.This position will require approximately 20%-30% travel.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
You can view our cookie policyLegal Counsel, Labour & Employment (Hybrid) page is loaded Legal Counsel, Labour & Employment (Hybrid)remote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ133840We are looking for an Employment Counsel to join our in-house legal team based out of London. This is an amazing opportunity for an Employment Counsel with law firm experience to join an in-house team with a focus on the UK and EU but will also gain exposure to other global locations.The role of the Employment Counsel is to apply legal theories and principles to solve problems and advise the business on legal, contractual, and regulatory issues. As well as advising on employee relations issues including discipline, performance, works council negotiations, and litigation. The Employment Counsel will resolve matters independently as well as liaising with external counsels. About You - experience, education, skills, and accomplishments Fully qualified UK Lawyer Minimum of 3-5 years of substantive employment law experience at a law firm or combination of law firm and in-house Significant experience with providing day-to-day advice and guidance on employment issues and internal investigations Significant experience engaging with Works Councils Highly organized and able to drive projects to completion Significant experience with handling threatened and filed employment lawsuits and claims in the U.K. and EU. Experience with employment claims outside the U.K./EU preferred but not required Ability and willingness to work on labour and employment issues in multiple countries and jurisdictions is required Experience providing labour and employment advice and guidance as part of M&A activity preferred but not required Experience with employee benefit and compensation plans preferred but not required Strong negotiation and drafting skills Project management skills related to employment law regulatory compliance is required Occasional travel may be required Highly engaged and responsive to internal customers Attention to detail is critical; professionalism and customer-centricity are a must Ability to work independently, exercise good judgment, and change direction or priorities on short notice Ability to work under pressure and tight deadlines Proficient in Microsoft Office applications, including Word and SharePoint Foreign language skills a plus but not required Advise on and partner with internal stakeholders, particularly the HR Team, on labour and employment issues primarily in the UK and EU, and globally, including employment claims and grievances filed in various forums, pay transparency regulatory compliance, works council compliance and negotiations, internal investigations, drafting and reviewing various employment related documents and agreements Identify, assess legal risks, and provide strategic advice and guidance on labour and employment issues within the Company Develop and manage project plans to ensure compliance with regulatory changes in various countries, partnering with various teams within the Company Oversee and manage threatened and filed employment related lawsuits and claims against the Company globally but in particular across EMEA. Supervise and manage relationships with and spend on outside employment counsel to ensure the Company receives timely and cost-effective advice Work closely with the HR and Compliance Teams on various internal projects including advising on regulatory changes and requirements and updating policies and procedures Stay apprised of changes to labour and employment laws and regulations and provide strategic guidance on how any such changes may impact the Company and its operations About the Team This role will report into the Vice President, Chief Labour & Employment Counsel based in the US and will collaborate closely with other stakeholders throughout the business including regular contact with Employee Relations. Hours of Work Full-time, permanent role based out of our London office on a hybrid basis, 2 days per week in the office.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
Sep 18, 2025
Full time
You can view our cookie policyLegal Counsel, Labour & Employment (Hybrid) page is loaded Legal Counsel, Labour & Employment (Hybrid)remote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ133840We are looking for an Employment Counsel to join our in-house legal team based out of London. This is an amazing opportunity for an Employment Counsel with law firm experience to join an in-house team with a focus on the UK and EU but will also gain exposure to other global locations.The role of the Employment Counsel is to apply legal theories and principles to solve problems and advise the business on legal, contractual, and regulatory issues. As well as advising on employee relations issues including discipline, performance, works council negotiations, and litigation. The Employment Counsel will resolve matters independently as well as liaising with external counsels. About You - experience, education, skills, and accomplishments Fully qualified UK Lawyer Minimum of 3-5 years of substantive employment law experience at a law firm or combination of law firm and in-house Significant experience with providing day-to-day advice and guidance on employment issues and internal investigations Significant experience engaging with Works Councils Highly organized and able to drive projects to completion Significant experience with handling threatened and filed employment lawsuits and claims in the U.K. and EU. Experience with employment claims outside the U.K./EU preferred but not required Ability and willingness to work on labour and employment issues in multiple countries and jurisdictions is required Experience providing labour and employment advice and guidance as part of M&A activity preferred but not required Experience with employee benefit and compensation plans preferred but not required Strong negotiation and drafting skills Project management skills related to employment law regulatory compliance is required Occasional travel may be required Highly engaged and responsive to internal customers Attention to detail is critical; professionalism and customer-centricity are a must Ability to work independently, exercise good judgment, and change direction or priorities on short notice Ability to work under pressure and tight deadlines Proficient in Microsoft Office applications, including Word and SharePoint Foreign language skills a plus but not required Advise on and partner with internal stakeholders, particularly the HR Team, on labour and employment issues primarily in the UK and EU, and globally, including employment claims and grievances filed in various forums, pay transparency regulatory compliance, works council compliance and negotiations, internal investigations, drafting and reviewing various employment related documents and agreements Identify, assess legal risks, and provide strategic advice and guidance on labour and employment issues within the Company Develop and manage project plans to ensure compliance with regulatory changes in various countries, partnering with various teams within the Company Oversee and manage threatened and filed employment related lawsuits and claims against the Company globally but in particular across EMEA. Supervise and manage relationships with and spend on outside employment counsel to ensure the Company receives timely and cost-effective advice Work closely with the HR and Compliance Teams on various internal projects including advising on regulatory changes and requirements and updating policies and procedures Stay apprised of changes to labour and employment laws and regulations and provide strategic guidance on how any such changes may impact the Company and its operations About the Team This role will report into the Vice President, Chief Labour & Employment Counsel based in the US and will collaborate closely with other stakeholders throughout the business including regular contact with Employee Relations. Hours of Work Full-time, permanent role based out of our London office on a hybrid basis, 2 days per week in the office.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
You can view our cookie policySenior Employment Relations Partner (14 Month Maternity Cover) page is loaded Senior Employment Relations Partner (14 Month Maternity Cover)remote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ133817Clarivate is seeking a Senior Employment Relations Partner to join our dynamic global ER team.The Senior Employment Relations Partner is responsible for consulting with and supporting business leaders and colleagues by resolving workplace matters through consistent application of Clarivate policies and practices.Clarivate is a fast-paced organisation and we are seeking experienced ER professionals who are proactive and are comfortable with change management.This role will have frequent exposure to senior leadership and we are seeking candidates who are comfortable with conflict management as well having strong investigative skills.A successful candidate will be a self-starter, stronger communicator, highly collaborative and an effective problem solver.Although the main focus of this role will be the UK, it will also support other locations within the EMEA region.This role is a maternity cover and will be offered on an initial 14 month fixed-term contract.About You - experience, education, skills, and accomplishments Bachelor's degree in HR or related field preferred 7 years' of experience in HR with at least 5 years of experience in employee relations Strong knowledge of UK laws and statutes that govern employment policies and practices as well as having exposure to other EMEA locations.It would be great if you also had CIPD certification or similar. Project Management experience. Coach business leaders and colleagues to provide guidance and resolution in workplace matters. Consult with business leaders on interpretation and application of corporate policies, practices and applicable laws and regulations. Assist with training as needed for business leaders on employment laws and practices Field colleague complaints and concerns and conduct complex workplace investigations as required Communicate regularly with the business leaders regarding investigations and make recommendations on the appropriate corrective actions as required. Analyse risk factors and apply appropriate employment laws and regulations to colleague matters. Analyse ER trends and make recommendations to the broader HR team to strategize on effective policies, practices and programs. Assist with employment relations work stream for organizational changes such as redundancies or realignments Assist business leaders and colleagues with leave and accommodation administration Maintain thorough documentation of workplace matters Assist with creating and maintaining team processes and procedures Identify opportunities to improve workflow and close team knowledge gaps Provide coaching, training and mentorship for team members Collaboration with work council representatives if applicable to the location Provide support with redundancies and consultationAbout the TeamThis role will report into Director for Employment Relations and will work within a team of ER professionals covering the EMEA & NA regions.Hours of WorkThis is a full-time fixed-term contract (14 Months) position based in London, UK. This role is hybrid: 2-3 days per week in office, rest of week remote.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
Sep 17, 2025
Full time
You can view our cookie policySenior Employment Relations Partner (14 Month Maternity Cover) page is loaded Senior Employment Relations Partner (14 Month Maternity Cover)remote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ133817Clarivate is seeking a Senior Employment Relations Partner to join our dynamic global ER team.The Senior Employment Relations Partner is responsible for consulting with and supporting business leaders and colleagues by resolving workplace matters through consistent application of Clarivate policies and practices.Clarivate is a fast-paced organisation and we are seeking experienced ER professionals who are proactive and are comfortable with change management.This role will have frequent exposure to senior leadership and we are seeking candidates who are comfortable with conflict management as well having strong investigative skills.A successful candidate will be a self-starter, stronger communicator, highly collaborative and an effective problem solver.Although the main focus of this role will be the UK, it will also support other locations within the EMEA region.This role is a maternity cover and will be offered on an initial 14 month fixed-term contract.About You - experience, education, skills, and accomplishments Bachelor's degree in HR or related field preferred 7 years' of experience in HR with at least 5 years of experience in employee relations Strong knowledge of UK laws and statutes that govern employment policies and practices as well as having exposure to other EMEA locations.It would be great if you also had CIPD certification or similar. Project Management experience. Coach business leaders and colleagues to provide guidance and resolution in workplace matters. Consult with business leaders on interpretation and application of corporate policies, practices and applicable laws and regulations. Assist with training as needed for business leaders on employment laws and practices Field colleague complaints and concerns and conduct complex workplace investigations as required Communicate regularly with the business leaders regarding investigations and make recommendations on the appropriate corrective actions as required. Analyse risk factors and apply appropriate employment laws and regulations to colleague matters. Analyse ER trends and make recommendations to the broader HR team to strategize on effective policies, practices and programs. Assist with employment relations work stream for organizational changes such as redundancies or realignments Assist business leaders and colleagues with leave and accommodation administration Maintain thorough documentation of workplace matters Assist with creating and maintaining team processes and procedures Identify opportunities to improve workflow and close team knowledge gaps Provide coaching, training and mentorship for team members Collaboration with work council representatives if applicable to the location Provide support with redundancies and consultationAbout the TeamThis role will report into Director for Employment Relations and will work within a team of ER professionals covering the EMEA & NA regions.Hours of WorkThis is a full-time fixed-term contract (14 Months) position based in London, UK. This role is hybrid: 2-3 days per week in office, rest of week remote.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
Associate Consultant - Commercial Consulting We are looking for a UK (London) based Associate Consultant to join our Life Sciences & Healthcare (LS&H) Commercial Consulting Services team. The Associate Consultant is a critical member of project teams, providing analytical insight, leadership, and creativity to client engagements, business development efforts, and internal initiatives. Associate Consultants work alongside senior members of the team to define engagements, build work plans, and develop deliverables with robust and valuable recommendations that are vital to ensuring our clients achieve success. About You - experience, education, skills, and accomplishments: BA/BS in a life science or business-related field is required. At least 2 years of relevant consulting or advisory experience within life sciences/biopharma. 2-3 years of relevant consulting or advisory experience. It would be great if you also had: MS/MPH/MBA/PhD is preferred. Proficiency across various consulting and research methodologies, including the execution of quantitative and qualitative analysis, primary & secondary research, and analytic modelling and forecasting. Experienced with all Microsoft Office products is critical, especially PowerPoint, Excel, Word, and Outlook. What will you be doing in this role? Lead and execute various primary and secondary research efforts needed for projects. Conduct qualitative research through desktop research and interviews with KOLs, physicians, providers, payors, and industry knowledge experts to obtain insights and data relevant to client engagements. Perform quantitative analysis (e.g., financial modelling, data manipulation, claims analysis) to develop accurate product and market forecasts (e.g., sales projections, size of market, etc.). Synthesize large amounts of data into discrete stories and assumptions to determine the "so-what" for clients. Contribute to brainstorming and framework development to address key client strategic needs. Produce quality client deliverables including PowerPoint presentations, reports, white papers, etc. Engage on multiple client projects, effectively manage time commitments, and assume greater leadership and project management responsibilities over time. Review the work of more junior team members and help in their development by providing learning and skills development opportunities. Support senior team members with opportunistic business development efforts including greenfield research and developing proposals and pitch books. Contribute to the social environment by executing assigned firm-building activities including knowledge management, internal training sessions, and assisting with recruiting top talent. About the Team: Clarivate Commercial Consulting Services provides advisory and management consulting services to industry-leading and emerging pharmaceutical, biotechnology, and MedTech companies. We combine deep domain expertise and data-driven analysis to deliver relevant insights and customized, actionable solutions for our clients in the areas such as New Product and Portfolio Strategy, Transaction Advisory, Business Development & Licensing, Clinical, Economic and Real-World Evidence, Pricing and Market Access, Customer Engagement Strategy, and Value Communication. Hours of Work: This is a full-time permanent position based in London, UK and will require hybrid working in our Liverpool Street office (2-3 days per week in office, rest of week remote). This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours. , Our UK Employee Benefits include: Private Medical Insurance or Health Cash plan. Generous Pension Plan contribution rates. Income protection insurance. Life insurance. Sports Club Subsidy (Company pays 50% of gym membership, or up to £500). Emergency Childcare or Adult care cover. Eyecare vouchers. From 25 Days Annual Leave + 8 Bank Holidays (option to buy and sell Annual leave). At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. About Us Clarivate is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world's most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect, and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit .
Feb 18, 2025
Full time
Associate Consultant - Commercial Consulting We are looking for a UK (London) based Associate Consultant to join our Life Sciences & Healthcare (LS&H) Commercial Consulting Services team. The Associate Consultant is a critical member of project teams, providing analytical insight, leadership, and creativity to client engagements, business development efforts, and internal initiatives. Associate Consultants work alongside senior members of the team to define engagements, build work plans, and develop deliverables with robust and valuable recommendations that are vital to ensuring our clients achieve success. About You - experience, education, skills, and accomplishments: BA/BS in a life science or business-related field is required. At least 2 years of relevant consulting or advisory experience within life sciences/biopharma. 2-3 years of relevant consulting or advisory experience. It would be great if you also had: MS/MPH/MBA/PhD is preferred. Proficiency across various consulting and research methodologies, including the execution of quantitative and qualitative analysis, primary & secondary research, and analytic modelling and forecasting. Experienced with all Microsoft Office products is critical, especially PowerPoint, Excel, Word, and Outlook. What will you be doing in this role? Lead and execute various primary and secondary research efforts needed for projects. Conduct qualitative research through desktop research and interviews with KOLs, physicians, providers, payors, and industry knowledge experts to obtain insights and data relevant to client engagements. Perform quantitative analysis (e.g., financial modelling, data manipulation, claims analysis) to develop accurate product and market forecasts (e.g., sales projections, size of market, etc.). Synthesize large amounts of data into discrete stories and assumptions to determine the "so-what" for clients. Contribute to brainstorming and framework development to address key client strategic needs. Produce quality client deliverables including PowerPoint presentations, reports, white papers, etc. Engage on multiple client projects, effectively manage time commitments, and assume greater leadership and project management responsibilities over time. Review the work of more junior team members and help in their development by providing learning and skills development opportunities. Support senior team members with opportunistic business development efforts including greenfield research and developing proposals and pitch books. Contribute to the social environment by executing assigned firm-building activities including knowledge management, internal training sessions, and assisting with recruiting top talent. About the Team: Clarivate Commercial Consulting Services provides advisory and management consulting services to industry-leading and emerging pharmaceutical, biotechnology, and MedTech companies. We combine deep domain expertise and data-driven analysis to deliver relevant insights and customized, actionable solutions for our clients in the areas such as New Product and Portfolio Strategy, Transaction Advisory, Business Development & Licensing, Clinical, Economic and Real-World Evidence, Pricing and Market Access, Customer Engagement Strategy, and Value Communication. Hours of Work: This is a full-time permanent position based in London, UK and will require hybrid working in our Liverpool Street office (2-3 days per week in office, rest of week remote). This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours. , Our UK Employee Benefits include: Private Medical Insurance or Health Cash plan. Generous Pension Plan contribution rates. Income protection insurance. Life insurance. Sports Club Subsidy (Company pays 50% of gym membership, or up to £500). Emergency Childcare or Adult care cover. Eyecare vouchers. From 25 Days Annual Leave + 8 Bank Holidays (option to buy and sell Annual leave). At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. About Us Clarivate is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world's most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect, and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit .
Senior Manager, Product Marketing - Brand IP Apply remote type Hybrid locations UK - London time type Full time posted on Posted 2 Days Ago job requisition id JREQ130100 The Senior Manager, Product Marketing is responsible for leading new product launches, developing impactful positioning and enabling successful sales execution for the Brand IP solutions portfolio. You'll play a pivotal role in advancing the category strategy to achieve revenue growth, retention, and customer satisfaction goals. By developing an in-depth understanding of buyer personas, use cases and competitors, you'll create impactful messaging that reinforces Clarivate's market-leading position. In this role, you'll partner with sales and product teams to effectively launch new solutions to drive revenue growth for Brand IP software, services and data solutions. A successful candidate will be a self-starter, strong communicator, highly collaborative and an effective problem solver. This position supports all regions (Americas, EMEA and APAC), and works closely with product management, sales, customer education and demand and field marketing. About You - experience, education, skills, and accomplishments: Bachelor's degree required 7+ years of experience in Product Marketing or Product Management within a mid-to-large corporation It would be great if you also had: MBA or advanced degree Product Marketing experience in software, data, or services B2B Product Marketing experience Prior experience working in the IP (intellectual property) industry Experience with a global/multi-national organization Prior people management experience What will you be doing in this role? Plan and execute successful product launches. Create compelling messaging and clear, differentiated value propositions that align to our buyers' needs. Lead the development of content to drive awareness for our solutions and enable efficient buyer journeys and successful conversion. Develop and launch sales tools that enable successful prospecting and allow sales to clearly present the value of our solutions to target buyers. Collaborate with demand marketing to create impactful multi-channel campaigns that attract target buyers and drive demand for our solutions. Partner with product to monitor the adoption of new solutions; develop adoption campaigns and collaborate with user education to build user education resources. Partner with design and web teams (internally and externally) to manage the development of content, including sales tools, marketing content (product videos, case studies, white papers), competitive battle cards, web content, social media content, and more. Lead a team of product marketers, including recruiting, career development and performance management. About the Team The Clarivate product marketing team partners closely with product, sales, and marketing to advance the category strategy and key go-to-market initiatives. Together, we help our customers make faster, more informed decisions for building, protecting and commercializing innovation. As part of the broader marketing organization, we collaborate closely with industry, demand, and field marketing colleagues to deliver compelling narratives that support solution selling. Hours of Work This is a full-time permanent position based in London, UK. This role is hybrid: 2-3 days per week in office, rest of week remote. This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours. At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Feb 05, 2025
Full time
Senior Manager, Product Marketing - Brand IP Apply remote type Hybrid locations UK - London time type Full time posted on Posted 2 Days Ago job requisition id JREQ130100 The Senior Manager, Product Marketing is responsible for leading new product launches, developing impactful positioning and enabling successful sales execution for the Brand IP solutions portfolio. You'll play a pivotal role in advancing the category strategy to achieve revenue growth, retention, and customer satisfaction goals. By developing an in-depth understanding of buyer personas, use cases and competitors, you'll create impactful messaging that reinforces Clarivate's market-leading position. In this role, you'll partner with sales and product teams to effectively launch new solutions to drive revenue growth for Brand IP software, services and data solutions. A successful candidate will be a self-starter, strong communicator, highly collaborative and an effective problem solver. This position supports all regions (Americas, EMEA and APAC), and works closely with product management, sales, customer education and demand and field marketing. About You - experience, education, skills, and accomplishments: Bachelor's degree required 7+ years of experience in Product Marketing or Product Management within a mid-to-large corporation It would be great if you also had: MBA or advanced degree Product Marketing experience in software, data, or services B2B Product Marketing experience Prior experience working in the IP (intellectual property) industry Experience with a global/multi-national organization Prior people management experience What will you be doing in this role? Plan and execute successful product launches. Create compelling messaging and clear, differentiated value propositions that align to our buyers' needs. Lead the development of content to drive awareness for our solutions and enable efficient buyer journeys and successful conversion. Develop and launch sales tools that enable successful prospecting and allow sales to clearly present the value of our solutions to target buyers. Collaborate with demand marketing to create impactful multi-channel campaigns that attract target buyers and drive demand for our solutions. Partner with product to monitor the adoption of new solutions; develop adoption campaigns and collaborate with user education to build user education resources. Partner with design and web teams (internally and externally) to manage the development of content, including sales tools, marketing content (product videos, case studies, white papers), competitive battle cards, web content, social media content, and more. Lead a team of product marketers, including recruiting, career development and performance management. About the Team The Clarivate product marketing team partners closely with product, sales, and marketing to advance the category strategy and key go-to-market initiatives. Together, we help our customers make faster, more informed decisions for building, protecting and commercializing innovation. As part of the broader marketing organization, we collaborate closely with industry, demand, and field marketing colleagues to deliver compelling narratives that support solution selling. Hours of Work This is a full-time permanent position based in London, UK. This role is hybrid: 2-3 days per week in office, rest of week remote. This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours. At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
We are looking for a Senior Product Marketing Manager for our IP Services brand within our IP portfolio. The role is responsible for supporting go-to-market activities and organizational enablement of the Clarivate Intellectual Property portfolio. This role is working in a team of 5 and is reporting to the Director, Product Marketing. Don't be deterred if you do not have intellectual property experience! There is plenty of room for continued growth in the role and within Clarivate. We would love to speak with you if you have B2B marketing with go to market experience. About You - experience, education, skills, and accomplishments At least 8 years' experience in product marketing or go to market strategy At least 8 years' experience in B2B marketing At least 2 years' experience in product launches At least 2 years' experience in managing multiple product suites BA degree minimum It would be great if you also had Master's degree Previous experience in SaaS, data, BI or information services sector Previous experience in IP sector What will you be doing in this role? Planning: Plan and track programs that support product launches, enhancements, and commercial programs in support of new business and retention, working across product marketing, segment marketing, demand strategy, field marketing, and customer marketing, as well as with creative and web teams. Product Positioning: Drive the development of clear and compelling messaging and value propositions that differentiate product sets in the market globally and by region. Work with Product Management, Consulting, Global Sales, as well as across the Marketing organization to build buyer personas and map out the customer journey, while identifying opportunities to optimize the customer experience. Launch planning: Support the launch of new products and commercial programs driving revenue and retention in partnership with product management, go-to-market, segment, and demand marketing, including internal readiness and external communications. Sales Enablement: Communicate the value proposition of the product sets and enhancements to sales while assisting in the development of messaging and tools that enable sales to grow the business. This includes internal and external release communications and corresponding sales tools. Content Creation: Partner with creative teams (internally and externally) to manage and track the development of content pieces, including sales tools, marketing content (product videos, case studies, whitepapers), competitive battle cards, web content, social media content, and more. About the Team The team is hard working, collaborative and dynamic This role is either remote working in the UK or hybrid working in our London office They are the central point of the business and work collaboratively with internal and external stakeholders from sales, product management and general marketing Active volunteering community, with 40 annual paid hours of volunteering time UK benefits include Additional holiday for long service, Private medical and rewards scheme with Vitality Health; Sports Subsidy Contribution; Enhanced Pension and Employee Assistance Programs Hours of Work: The teams you work with are primarily located in EMEA and US, and you may work with teams internationally in APAC. This is a full-time permanent role.
Nov 27, 2022
Full time
We are looking for a Senior Product Marketing Manager for our IP Services brand within our IP portfolio. The role is responsible for supporting go-to-market activities and organizational enablement of the Clarivate Intellectual Property portfolio. This role is working in a team of 5 and is reporting to the Director, Product Marketing. Don't be deterred if you do not have intellectual property experience! There is plenty of room for continued growth in the role and within Clarivate. We would love to speak with you if you have B2B marketing with go to market experience. About You - experience, education, skills, and accomplishments At least 8 years' experience in product marketing or go to market strategy At least 8 years' experience in B2B marketing At least 2 years' experience in product launches At least 2 years' experience in managing multiple product suites BA degree minimum It would be great if you also had Master's degree Previous experience in SaaS, data, BI or information services sector Previous experience in IP sector What will you be doing in this role? Planning: Plan and track programs that support product launches, enhancements, and commercial programs in support of new business and retention, working across product marketing, segment marketing, demand strategy, field marketing, and customer marketing, as well as with creative and web teams. Product Positioning: Drive the development of clear and compelling messaging and value propositions that differentiate product sets in the market globally and by region. Work with Product Management, Consulting, Global Sales, as well as across the Marketing organization to build buyer personas and map out the customer journey, while identifying opportunities to optimize the customer experience. Launch planning: Support the launch of new products and commercial programs driving revenue and retention in partnership with product management, go-to-market, segment, and demand marketing, including internal readiness and external communications. Sales Enablement: Communicate the value proposition of the product sets and enhancements to sales while assisting in the development of messaging and tools that enable sales to grow the business. This includes internal and external release communications and corresponding sales tools. Content Creation: Partner with creative teams (internally and externally) to manage and track the development of content pieces, including sales tools, marketing content (product videos, case studies, whitepapers), competitive battle cards, web content, social media content, and more. About the Team The team is hard working, collaborative and dynamic This role is either remote working in the UK or hybrid working in our London office They are the central point of the business and work collaboratively with internal and external stakeholders from sales, product management and general marketing Active volunteering community, with 40 annual paid hours of volunteering time UK benefits include Additional holiday for long service, Private medical and rewards scheme with Vitality Health; Sports Subsidy Contribution; Enhanced Pension and Employee Assistance Programs Hours of Work: The teams you work with are primarily located in EMEA and US, and you may work with teams internationally in APAC. This is a full-time permanent role.