Moneybox
hackajob is collaborating with Moneybox to connect them with exceptional professionals for this role. At Moneybox, our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they're saving and investing, buying their first home, or planning for retirement. This is a hybrid role. Our office is in London, by the Oxo Tower Job brief This role is in our Tech Ops Engineering team that operates our cloud-hosted services. You will be working with people throughout Moneybox to design and deliver platform capabilities, drive operational excellence, support the live service, and shape how we do things. We're looking for someone who thrives across solution architecture, hands-on engineering, and owning their solutions from concept through to production - and who can bring others along with them. At senior level, we expect you to lead technical direction within the team, make sound decisions under pressure, and actively improve the systems and practices around you. We're actively embracing AI, and are keen to hear from those with experience or enthusiasm for this new approach. This team offers and runs the following services; System Reliability : Maintains and enhances the scalability, availability, security and resilience of systems hosted in the Azure cloud. Collaborative Development : Provides infrastructure patterns and practices guidance to squads as they develop new services, and continuously improve the IaC, policies and guardrails that allow them to operate independently. Advanced Technical Support: Works alongside our engineering teams to handle complex technical inquiries related to our live services, ensuring service issues are resolved swiftly, with minimal impact. Our Tech Stack Azure: App Services, Functions, Service Bus, Event Hub, CosmosDB, Redis, SQL Server, Databricks, Key Vault, AKS (Kubernetes), Networking, Managed Identity Infrastructure-as-Code (Terraform / Terraform Cloud) CloudFlare GitHub, GitHub Actions, Azure DevOps Pipelines Datadog C#, .NET Core / .NET Framework (being phased out) REST APIs, Hangfire, MediatR, Entity Framework, Mass Transit, xUnit/NUnit Node, Next.js, React PowerShell, Bash What you'll do Lead the design, build, and operation of cloud infrastructure, platform services, and ops tooling that underpin our live service and empower engineering teams. Own and evolve monitoring and alerting across production systems - ensuring dashboards and alerts are high-signal and actionable. Lead incident response during production issues. Coordinate across teams, drive resolution, and ensure thorough post-incident reviews with meaningful follow-up actions. Investigate and resolve complex technical issues across application, infrastructure, data, and networking layers - performing root cause analysis and implementing durable fixes, not just patches. Maintain, evolve, and champion our Infrastructure-as-Code (Terraform) to ensure environments are reproducible, auditable, and version-controlled. Improve CI/CD pipelines and deployment practices to increase engineering velocity while maintaining deployment safety and rollback capability. Proactively manage cloud capacity and cost - monitoring spend, identifying optimisation opportunities, and contributing to FinOps practices including tagging, budgeting, and cost allocation. Ensure infrastructure and platform services meet security, regulatory, and compliance requirements. Implement and maintain controls around network segmentation, access management, secrets handling, and vulnerability patching. Support audit and governance processes with evidence and documentation. Drive automation of operational toil and repetitive tasks - if you're doing it more than twice, automate it. Contribute to production-readiness standards - every change should be observable, reversible, and well-tested before it reaches customers. Foster a knowledge-sharing environment with thorough documentation, runbooks, and a teamwork-oriented culture. Support the wider business to meet their goals where major infrastructure or service change is required. Support, coach, and mentor other team members. Raise the technical bar through pairing, code review, and leading by example. Stay abreast of and (where necessary) apply the latest emerging technologies relevant to systems engineering and cloud infrastructure. Who you are Passionate about platform reliability, operational excellence, and building shared ownership of production systems across the wider engineering team. Comfortable leading incident response under pressure and making sound technical decisions with incomplete information. Excited about being part of a fast-growing company that's trying to make a positive mark on the world. A driven, ambitious self-starter who takes ownership and sees things through. Collaborative attitude - you enjoy working individually as well as within a team, and you naturally bring people along with your ideas. Pragmatic - you favour simplicity, avoid over-engineering, and know when "good enough" is the right call. Can embrace our ALOT values. Knows how to have fun whilst maintaining a professional outlook. Essential Skills A degree in Computer Science or relevant experience Proven track record in a similar role Strong understanding of: Cloud Infrastructure (even better if it's Microsoft Azure) Infrastructure as Code (Terraform) Web Application Security (E.g. CloudFlare) Web and API scalability and performance Distributed systems Build and Release Pipelines (E.g. Azure Devops, Github Actions) Strong analytical and problem solving skills Comfortable working within a live Cloud environment
hackajob is collaborating with Moneybox to connect them with exceptional professionals for this role. At Moneybox, our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they're saving and investing, buying their first home, or planning for retirement. This is a hybrid role. Our office is in London, by the Oxo Tower Job brief This role is in our Tech Ops Engineering team that operates our cloud-hosted services. You will be working with people throughout Moneybox to design and deliver platform capabilities, drive operational excellence, support the live service, and shape how we do things. We're looking for someone who thrives across solution architecture, hands-on engineering, and owning their solutions from concept through to production - and who can bring others along with them. At senior level, we expect you to lead technical direction within the team, make sound decisions under pressure, and actively improve the systems and practices around you. We're actively embracing AI, and are keen to hear from those with experience or enthusiasm for this new approach. This team offers and runs the following services; System Reliability : Maintains and enhances the scalability, availability, security and resilience of systems hosted in the Azure cloud. Collaborative Development : Provides infrastructure patterns and practices guidance to squads as they develop new services, and continuously improve the IaC, policies and guardrails that allow them to operate independently. Advanced Technical Support: Works alongside our engineering teams to handle complex technical inquiries related to our live services, ensuring service issues are resolved swiftly, with minimal impact. Our Tech Stack Azure: App Services, Functions, Service Bus, Event Hub, CosmosDB, Redis, SQL Server, Databricks, Key Vault, AKS (Kubernetes), Networking, Managed Identity Infrastructure-as-Code (Terraform / Terraform Cloud) CloudFlare GitHub, GitHub Actions, Azure DevOps Pipelines Datadog C#, .NET Core / .NET Framework (being phased out) REST APIs, Hangfire, MediatR, Entity Framework, Mass Transit, xUnit/NUnit Node, Next.js, React PowerShell, Bash What you'll do Lead the design, build, and operation of cloud infrastructure, platform services, and ops tooling that underpin our live service and empower engineering teams. Own and evolve monitoring and alerting across production systems - ensuring dashboards and alerts are high-signal and actionable. Lead incident response during production issues. Coordinate across teams, drive resolution, and ensure thorough post-incident reviews with meaningful follow-up actions. Investigate and resolve complex technical issues across application, infrastructure, data, and networking layers - performing root cause analysis and implementing durable fixes, not just patches. Maintain, evolve, and champion our Infrastructure-as-Code (Terraform) to ensure environments are reproducible, auditable, and version-controlled. Improve CI/CD pipelines and deployment practices to increase engineering velocity while maintaining deployment safety and rollback capability. Proactively manage cloud capacity and cost - monitoring spend, identifying optimisation opportunities, and contributing to FinOps practices including tagging, budgeting, and cost allocation. Ensure infrastructure and platform services meet security, regulatory, and compliance requirements. Implement and maintain controls around network segmentation, access management, secrets handling, and vulnerability patching. Support audit and governance processes with evidence and documentation. Drive automation of operational toil and repetitive tasks - if you're doing it more than twice, automate it. Contribute to production-readiness standards - every change should be observable, reversible, and well-tested before it reaches customers. Foster a knowledge-sharing environment with thorough documentation, runbooks, and a teamwork-oriented culture. Support the wider business to meet their goals where major infrastructure or service change is required. Support, coach, and mentor other team members. Raise the technical bar through pairing, code review, and leading by example. Stay abreast of and (where necessary) apply the latest emerging technologies relevant to systems engineering and cloud infrastructure. Who you are Passionate about platform reliability, operational excellence, and building shared ownership of production systems across the wider engineering team. Comfortable leading incident response under pressure and making sound technical decisions with incomplete information. Excited about being part of a fast-growing company that's trying to make a positive mark on the world. A driven, ambitious self-starter who takes ownership and sees things through. Collaborative attitude - you enjoy working individually as well as within a team, and you naturally bring people along with your ideas. Pragmatic - you favour simplicity, avoid over-engineering, and know when "good enough" is the right call. Can embrace our ALOT values. Knows how to have fun whilst maintaining a professional outlook. Essential Skills A degree in Computer Science or relevant experience Proven track record in a similar role Strong understanding of: Cloud Infrastructure (even better if it's Microsoft Azure) Infrastructure as Code (Terraform) Web Application Security (E.g. CloudFlare) Web and API scalability and performance Distributed systems Build and Release Pipelines (E.g. Azure Devops, Github Actions) Strong analytical and problem solving skills Comfortable working within a live Cloud environment
Moneybox
hackajob is collaborating with Moneybox to connect them with exceptional professionals for this role. At Moneybox, our mission is to give everyone the means to get more out of life. In this role, you'll help customers build towards one of their most important long-term financial goals: retirement. We're an award-winning wealth management platform, helping over 1.5 million people build wealth throughout their lives, whether they're saving, investing, buying their first home, or planning for the future. Through our pension product, we want to make it easier for customers to understand their retirement savings, take action with confidence, and build towards their future over time. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedom, opportunities, possibilities, and peace of mind. Job Brief We're looking for a Product Manager to join our Pension and Investing team, helping shape how customers save and invest for retirement through Moneybox. This role is focused on improving the customer experience across our Pension product. You'll work on journeys that help customers get started, transfer existing pensions into Moneybox, understand their progress, manage contributions, and stay engaged with their retirement savings over time. Reporting to the Head of Product for Pension and Investing, you'll work closely with Engineering, Design, Compliance, Operations, Marketing, Insight, and Customer Support to identify customer problems, shape product improvements, and deliver simple, effective, and compliant experiences. This role would suit someone who is customer-focused, structured, analytical, and comfortable working with complex financial products. You don't need to be a pensions expert from day one, but you should be motivated to build strong domain knowledge and help customers feel more confident about retirement. What you'll do Own and maintain the Retirement roadmap, working with the Head of Product for Pension and Investing to ensure priorities are clearly linked to customer needs, business goals, and product strategy. Identify, frame, and prioritise customer problems, using data, research, customer feedback, operational insight, and commercial context to decide where the team should focus. Lead product discovery for new opportunities, exploring customer needs, possible solutions, risks, dependencies, and success measures before moving into delivery. Define clear product requirements, user stories, acceptance criteria, customer outcomes, and success metrics so Engineering, Design, and wider stakeholders are aligned on what we are building and why. Work closely with Engineering and Design throughout delivery, making trade-offs, unblocking decisions, managing scope, and ensuring the team delivers high-quality customer experiences. Improve key parts of the Moneybox pension experience, including how customers get started, transfer pensions, contribute, understand their progress, and stay engaged over time. Partner with Compliance, Legal, Operations, Marketing, Insight, and Customer Support to ensure product changes are compliant, operationally robust, clearly communicated, and designed with good customer outcomes in mind. Monitor product performance and customer behaviour, using insight to identify opportunities to iterate, optimise, and improve the experience over time. Communicate clearly with stakeholders, sharing priorities, progress, decisions, risks, trade-offs, and results in a way that keeps teams aligned. Experience and skills Essential 3+ years' experience in Product Management, ideally delivering digital customer experiences that improve conversion, engagement, retention, or customer understanding. Strong customer and product judgement, with the ability to understand customer needs, break down complex problems, and turn them into useful product experiences. Strong analytical capability, with confidence using data, research, and customer insight to identify opportunities, define success metrics, and make evidence-led product decisions. Experience working closely with Engineering and Design teams to define requirements, make trade-offs, and deliver high-quality customer-facing products. Strong communication and stakeholder management skills, with the ability to explain problems, decisions, risks, and recommendations clearly to different audiences. Good judgement in a regulated or complex environment, with an understanding of the importance of customer trust, risk management, and good customer outcomes. High ownership and curiosity, with a proactive approach to driving work forward and a willingness to build knowledge of pensions, retirement, and long-term financial planning. Nice to have Experience in fintech, financial services, wealth, pensions, investments, or another regulated environment. Experience with experimentation, funnel optimisation, behavioural insight, or product-led growth. Familiarity with pensions, retirement planning, long-term saving, investing, or other products where customer trust and confidence are important.
hackajob is collaborating with Moneybox to connect them with exceptional professionals for this role. At Moneybox, our mission is to give everyone the means to get more out of life. In this role, you'll help customers build towards one of their most important long-term financial goals: retirement. We're an award-winning wealth management platform, helping over 1.5 million people build wealth throughout their lives, whether they're saving, investing, buying their first home, or planning for the future. Through our pension product, we want to make it easier for customers to understand their retirement savings, take action with confidence, and build towards their future over time. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedom, opportunities, possibilities, and peace of mind. Job Brief We're looking for a Product Manager to join our Pension and Investing team, helping shape how customers save and invest for retirement through Moneybox. This role is focused on improving the customer experience across our Pension product. You'll work on journeys that help customers get started, transfer existing pensions into Moneybox, understand their progress, manage contributions, and stay engaged with their retirement savings over time. Reporting to the Head of Product for Pension and Investing, you'll work closely with Engineering, Design, Compliance, Operations, Marketing, Insight, and Customer Support to identify customer problems, shape product improvements, and deliver simple, effective, and compliant experiences. This role would suit someone who is customer-focused, structured, analytical, and comfortable working with complex financial products. You don't need to be a pensions expert from day one, but you should be motivated to build strong domain knowledge and help customers feel more confident about retirement. What you'll do Own and maintain the Retirement roadmap, working with the Head of Product for Pension and Investing to ensure priorities are clearly linked to customer needs, business goals, and product strategy. Identify, frame, and prioritise customer problems, using data, research, customer feedback, operational insight, and commercial context to decide where the team should focus. Lead product discovery for new opportunities, exploring customer needs, possible solutions, risks, dependencies, and success measures before moving into delivery. Define clear product requirements, user stories, acceptance criteria, customer outcomes, and success metrics so Engineering, Design, and wider stakeholders are aligned on what we are building and why. Work closely with Engineering and Design throughout delivery, making trade-offs, unblocking decisions, managing scope, and ensuring the team delivers high-quality customer experiences. Improve key parts of the Moneybox pension experience, including how customers get started, transfer pensions, contribute, understand their progress, and stay engaged over time. Partner with Compliance, Legal, Operations, Marketing, Insight, and Customer Support to ensure product changes are compliant, operationally robust, clearly communicated, and designed with good customer outcomes in mind. Monitor product performance and customer behaviour, using insight to identify opportunities to iterate, optimise, and improve the experience over time. Communicate clearly with stakeholders, sharing priorities, progress, decisions, risks, trade-offs, and results in a way that keeps teams aligned. Experience and skills Essential 3+ years' experience in Product Management, ideally delivering digital customer experiences that improve conversion, engagement, retention, or customer understanding. Strong customer and product judgement, with the ability to understand customer needs, break down complex problems, and turn them into useful product experiences. Strong analytical capability, with confidence using data, research, and customer insight to identify opportunities, define success metrics, and make evidence-led product decisions. Experience working closely with Engineering and Design teams to define requirements, make trade-offs, and deliver high-quality customer-facing products. Strong communication and stakeholder management skills, with the ability to explain problems, decisions, risks, and recommendations clearly to different audiences. Good judgement in a regulated or complex environment, with an understanding of the importance of customer trust, risk management, and good customer outcomes. High ownership and curiosity, with a proactive approach to driving work forward and a willingness to build knowledge of pensions, retirement, and long-term financial planning. Nice to have Experience in fintech, financial services, wealth, pensions, investments, or another regulated environment. Experience with experimentation, funnel optimisation, behavioural insight, or product-led growth. Familiarity with pensions, retirement planning, long-term saving, investing, or other products where customer trust and confidence are important.