Amazon UK

Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

Forecasting and Capacity Planning Analyst , Ship with AmazonJob ID: Amazon UK Services Ltd.Job summary Are you interested in creating the future of e-commerce shipping? Do you want to be a part of team building the next $1bn initiative? Amazon Shipping (SWA) utilizes Amazon's delivery network to build and scale a new shipping service to solve some of the biggest logistical challenges facing not just Amazon, but the entire industry. We look to create a best-in-class shipping service for any package type, destination, and service speed at a competitive price and with a service consistently exceeding expectation. Do you see a clear path where others see roadblocks? What if you could use your creativity to change the direction of the entire transportation and delivery sector to raise the bar on customer experience? This is a great opportunity to be part of a team and initiative that is at the very start of its journey. You will be part of the core team that will design, build and implement collections network which will exceed our customer's expectations. Amazon Shipping Sales and Operations (S&OP) Team is looking to hire an analytical, technically skilled, hands-on and customer-obsessed Business Analyst that can drive innovation and execution in transportation networks. Key job responsibilities Forecasting for existing territories as well as new expansion regions and demand streams as Amazon shipping evolves. Identify, analyze and dive deep on drivers for forecast inaccuracies and improve short and long term forecasting. Contribute to projects to optimize capacity planning. Streamlining existing processes through tools, portals and databases (Tableau, Excel, SQL, Python). Communicate and collaborate with Product and Program Teams to build new capabilities. BASIC QUALIFICATIONS Passion for logistics and customer experience. High motivation to learn, develop, and perform in a growing environment. Bachelor or Master's Degree or similar education in Mathematics, Statistics, Computer Science, Operations Research, Logistics, Supply Chain, Economics, Business Administration, or a similar related discipline. Work experience in business analytics with demonstrated proficiency in quantitative analysis. Microsoft Excel and SQL skills. Experience with Python and Tableau. Experience with metrics creation and data presentation. Proven ability to successfully thrive in an ambiguous environment. High attention to detail and proven ability to manage multiple, competing priorities simultaneously. A desire to create and build new processes. Written and oral communication skills, including an ability to communicate across business areas. Inter-personal and relationship-building skills. PREFERRED QUALIFICATIONS Relevant work experience in operations/supply chain/logistics/e-commerce is a plus. Experience with building multi-dimensional data models to serve as a foundation for future analyses. - Exposure to Python and R desirable. Experience with big data analytics. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).

Business Coach, TransportationJob ID: Amazon UK Services Ltd.Job summary What if you could use your creativity to change the direction of the entire transportation and delivery sector while raising the bar on customer experience. At Amazon, we're working to be the most customer-centric company on earth, including how we fulfill and handle customer orders throughout the entire Transportation network. The Amazon Freight Partner (AFP) Team handles the Middle Mile transportation network for Amazon, ensuring that the customer orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, AFP is continually striving to innovate and provide best in class experience through the introduction of new products and services in the middle mile space. Amazon Freight Partner program is looking for a detail-oriented, analytical, innovative, hands-on, and customer-obsessed Business Coach. In this role, you will manage the partner growth for our Linehaul Carriers to support the Amazon's Middle Mile Transportation network. Key job responsibilities This role offers an opportunity to make business-critical decisions that will maximize our Carriers' business knowledge and readiness. You will work on defining the Carrier Growth strategy to transform the current transportation environment in line with program strategy. We are seeking candidates who are able to: Build and Maintain best in class support for LSPs with scalable tracking process Partner with cross functional stakeholders to promote a culture of professional service Support the growth of Amazon transport network Ensure all the processes are compliant with local regulations and standards Identify, develop and improve strategies for the AFP onboarding and training process Look at continuous improvement while these businesses scale up Provide reports to leaders of health and training proficiency on regular basis (using Excel, Access, SQL and or other data management systems) BASIC QUALIFICATIONSThe ideal candidate: Has solid oral and written communication skills, as well as ability to think clearly, analyze quantitatively and quickly problem-solve Has proven ability to influence others and sound business judgment Has an entrepreneurial mindset, with the motivation to develop ideas freely and thrive in an innovative environment Is able to liaise and collaborate with external partners Has a bachelor's degree (or equivalent) Fluent in English language Has proficiency with Excel and other MS Office applications Professional stakeholder management skills Transport manager Certificate of Professional competence (CPC) PREFERRED QUALIFICATIONS Iosh certification or equivalent in Health & Safety Solid negotiation skills Proven problem-solving, mathematics and investigative skills using data to improve decisions in a business environment Advanced Excel skills Fluency in Russian, Polish, or other European languages Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).

Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

IT Support EngineerJob ID: Amazon UK Services Ltd.Job summary At Amazon, we strive to be earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun. Amazon, has an immediate opening for an IT Engineer in one of our Fulfilment Centres. Fulfilment Centres throughout the UK handle millions of items from tens of thousands of vendors, and ships them across the globe each day. The successful candidate will 'know how things work' in their areas of responsibility and keep changes under control. You will build and operate infrastructure environments and will provide critical input to ensure that the platform is designed with operability in mind. You will make sure that all work around infrastructure moves forward successfully. As no two days are the same in Amazon you will thrive on changes and embrace ambiguity. Since we believe that diversity improves teams, we are looking for people of different gender and age and with different background and experience. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making History. What makes this team a great place to work? Day 1 opportunity - You will be joining a team that is responsible to what happens after the customer clicks "buy". Opportunities for growth - You will have the opportunity to manage build & deploy projects, involved in the pre-delivery of the environment and ensure that continuous improvement and innovation is at the forefront of what we do. Scale New Heights- With the fast pace growth of our fulfilment network, you will be working on challenging and complex problems to help us scale and grow the service to meet our customer demands.BASIC QUALIFICATIONS Experience communicating technical concepts to a non-technical audience. Professional experience in networking infrastructure and system integration. Experience with core Internet technologies Experience with IT infrastructure components Experience establishing what drives quality and world-class customer focus and attention to details. What will YOU bring? High degree of ownership in all matters within the IT infrastructure but not limited to. Experience in deployment and ability to work with 3rd party vendors. A new and curious mind-set, always looking for changes to improve the status quo no matter how good it may be. A curious mind-set that always question: what we can do better. . A true team player that is happy to share knowledge and work together as a team to always innovate and improve how we work. Proven ability to lead and inspire the team to deliver on complex tasks Analytical skills with attention to details PREFERRED QUALIFICATIONS Industry certifications such as Cisco (CCNA, CCNP), Microsoft (MCP, MCSE), Linux (LPIC-1, LPIC-2). Experience in the administration of heterogeneous network environments with Microsoft Windows and Linux based clients and servers Experience in IT asset management and purchasing Advanced knowledge in handling all common network and Internet protocols Experience with Wireless Local Area Networks (WLAN / WiFi) Proven ability to learn and apply new technology. Please note you are not required to meet all of the above-mentioned expectations, any combination is welcome! (the more the better , of course ). In addition, we expect fluency in English (Common European Framework of Reference C2), open mind, willingness to learn new skills and respect for the team spirit. Valid driving license and flexibility to work and travel outside of your designated location. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).

Transportation Execution Manager , AMXLJob ID: Amazon EU SARL (UK Branch)Job summary Are you passionate about leveraging data to deliver actionable insight that impacts daily business decision of Amazon in a promising new market segment? Does the prospect of dealing with massive volume of data excite you? Amazon is seeking a Transportation Execution Manager to join Amazon's AMXL team in Luxembourg, Germany, UK or Spain. EU AMXL team is responsible for the end-to-end Heavy/Bulky journey in fulfillment, supply chain and transportation daily business and its strategic vision in Europe. Amazon has culture of data-driven decision-making, and demands business intelligence that is timely, accurate, and actionable. During our day to day operations, tons of data is generated which is leveraged to take our important business decisions. Our ideal candidate thrives in a fast-paced environment, relishes working with large transactional volumes and big data, enjoys the challenge of highly complex business contexts (that are typically being defined in real-time), and, above all else, is a passionate about data and analytics. The position will provide you with an unforgettable working experience in a fast-paced, dynamic and international environment that values innovation. The Transportation Execution Manager is a passionate advocate to drive operational efficiency with analytical and strong inter-personal skills. The candidate must be an effective communicator and be able to work with cross-functional teams including Fulfillment Center Operations, Supply Chain, Delivery Stations, and Senior Management. This is a highly data-driven and analytical position which every business opportunity and decision will be based on data and facts. It is a very well-balanced position between daily operations and advanced analytics / research. Key job responsibilities Plan and shape EU AMXL transportation execution strategy; Improve Supply Chain efficiency through mathematical modeling and data analytics; Carry out deviation analysis on transportation performance and system behavior; Adapt, build and maintain key performance metrics, perform root-cause analysis on abnormalities, and identify improvement opportunities; Initiate and manage transportation improvement projects and communicate with senior management; Partner with software teams on tools, reporting standardization and system improvement; Work across the EU and partner with the NA in a cross-functional environment, and maintain a strong communication process to ensure smooth and efficient flow of accurate information; Manage a team of Analysts BASIC QUALIFICATIONS Bachelor's degree - ideally in Engineering, Computer Science, Mathematics, or Econometrics Strong Analytical based working experience; Demonstrated professional experience in Supply Chain / Transportation, experience in Planning, S&OP or Forecasting, or related environment for an International company. Knowledge and experience working with Excel, SQL and data mining Experience in mathematical modeling (statistics, optimization, econometrics) PREFERRED QUALIFICATIONS Experience in Statistics / Machine Learning or general mathematical modeling Familiarity and/or interest in Big Data Technology Experience in data mining and analytics with R Exposure to system dynamics and simulation - Some exposure to software development / coding (Python, C++, JAVA ...); Strong data analysis skills, ability to produce, interpret and draw conclusions from data Strong communication and interpersonal skills; Excellent written and verbal communication skills. Ability to simplify complex topics for broad audiences. The role requires effective communication with colleagues from computer science, operations research and business backgrounds. Good team player and the ability to work with a wide cross-section of people in various locations Creative and ideas-driven in finding new solutions/ designing innovative methods, systems and processes. Ability to handle multiple competing priorities and projects in a fast-paced environment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).

Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

RME TechnicianJob ID: Amazon UK Services Ltd.Job summary Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Technician. The focus of the Reliability Maintenance Engineering Technician role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends Clustering: This role includes working across multiple sites. On-Call: This role includes being on-call for emergency cover. BASIC QUALIFICATIONS Served a full engineering indentured apprenticeship and/or qualified to a minimum of NVQ level 3 or equivalent Multi skilled in both electrical and mechanical disciplines. Experience of planned preventative maintenance systems. Experience fault finding within MHE (Material Handling Equipment)/Automation systems. Experience in interpreting both mechanical and electrical drawings. Experience of conveyor maintenance, motor controllers/inverters. PREFERRED QUALIFICATIONS Apprentice Trained, HNC, HND, BSc, BEng Experience of high voltage switching. Experience of sortation machines. Experience of maintaining/configuring bar code scanners. Experience of print and apply machines. Experience in fault finding on building equipment HVAC, Dock Doors, plumbing and general building maintenance tasks. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).

Project EngineerJob ID: Amazon UK Services Ltd.Job summary Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them As an IT Project Engineer, you will use your technical knowledge and specialized project management skills to initiate, plan, execute, monitor and control projects for OpsTech IT infrastructure, data facilities and technical solutions. You are able to manage multiple large projects with minimal guidance that affect multiple locations in multiple regions. You are required to have strong communication skills to coordinate onsite and remote work with teams across the region and engage stakeholders to deliver results as a project leader with the support of OpsTech IT Leadership and staff resources. You will organize and support project intake, prioritization, and resource capacity planning in support of multiple Regional IT Managers. You will actively expand your scope of knowledge by learning about new technologies and project management methodologies to support the organization. The ideal candidate is an independent and curious self-starter with a demonstrated ability to produce high-quality technical content, drive complex projects, collaborate with technologists and subject matter experts, and have a high tolerance for ambiguity and a bias toward action. Qualified candidates will be able interact at all levels and must have an ability to generate detailed status reports on all programs to support senior leadership in communications with our internal and external stakeholders. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, and up to 20 weeks of paid parental leave. But wait there's more: we don't wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Responsibilities include, but are not limited to Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with OpsTech IT teams. Be the first point of escalation for projects assigned. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Report and inform stakeholders of status updates, risks and issues. Proactively manage change control and communicate impact in project scope, identify issues, and devise contingency plans. Identify and manage project dependencies and critical paths while maintaining accurate project plans with real-time milestone, task and project health data for all your projects. Update or develop documentation on processes critical to successfully implementing your projects. Identify opportunities to streamline project deliverables, share best practices with your peers and leaders and implement continuous improvement actions on a regular basis Lead adoption of project management tools and processes. Evangelize project management practices throughout the region and follow the standard methodology to develop scope documents, project management plans, communication plans, project schedules, change management and risk and issue log. Participate in hiring, training and development of others. BASIC QUALIFICATIONS High School diploma or GED equivalent 4+ years of experience and education in IT Project support in a multi-user high availability environment, project management or related management functions. 4+ years of experience and education with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP Understanding of large, complex and globally distributed IT systems Experience with Project Management Applications and tools PREFERRED QUALIFICATIONS Bachelor's degree in Computer science or IT related field. Exceptional organizational, planning and prioritization skills as well as excellent oral and written communication skills Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies Experience with procurement of IT equipment Experience as a leader and mentor for project teams in a matrixed environment Ability to explain complex IT concepts in simple terms Excellent written and verbal communication skills Ability to manage high priority projects Ability to travel up to 50% Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).

Program Manager ( non-IT)Job ID: Amazon UK Services Ltd.Job summary We believe in obsessing over the employee experience. Do you? Do you like to build from the ground up and operate in a white space environment by delivering critical engagement programs? The Ops Tech IT organization is seeking a Program Manager to build and execute global programs to help advance the employee experience. This role will primarily focus on initiatives connected to Amazon's LP- Strive to be Earth's Best Employer. Additional scope of responsibilities includes PM-ing existing engagement programs and scaling them to a larger audience and standing up new programs that address employees' pain-points, development opportunities, and vision of an inclusive environment. One will also develop measurement plans to determine if such initiatives are successful and should scale larger than Ops Tech IT, and potentially WW Robotics. At Amazon, we believe that Every Day is still Day One! We're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Ops Tech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. Ops Tech IT provides 24x7 global IT support to Amazon Operations, including Fulfilment, Sortation, and Last Mile. Operations Technology IT team is hiring a Program Manager who will collaborate with technical and business team members to create processes or products. You understand the program's customers and advocate on their behalf, communicating business objectives to team and stakeholders to deliver the best product or process with most efficient use of resources and technologies. You will write clear and detailed program plans based on complex business requirements, and serve as an authority on program issues to business managers, stakeholders, and other program managers. You will track and evaluate data, and look for ways to ensure meaningful progress with the most efficient use of resources. You will also assess risks, anticipate bottlenecks, provide escalation management, make trade-offs, and balance the business needs while you provide seamless program execution. Key Responsibilities You will have the opportunity to interface with all levels and geographies. You will have exceptional visibility and the opportunity to influence team strategy and execution in partnership with HR and business leadership: Ensure your program stays aligned with organizational objectives. Communicate ideas effectively, verbally and in writing, to a wide range of audiences. Define key performance metrics - develop metrics and service level agreements for core programs and processes, and track delivery against program objectives. Communicate new or updated programs and processes to leaders, employees, and cross-functional and geographic organizations. Program Management: Developing and managing a robust ID&E learning program engaging customers across various touch points and levels of learning, administration, tracking engagement and reporting. Facilitation: Raising the bar on facilitation of ID&E learning sessions and experiences. Influence: Ability to build consensus, secure commitments, partnering with and influencing internal teams and negotiate positive outcomes and experience across groups and teams. Develop and manage program from beginning to end, including program scope, timeline, capacity planning, resource allocation, and program execution. Provide program management and direction to ensure the program team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the program team and program stakeholders. Proactively manage change control and communicate impact in program scope, identify risks & issues, and devising contingency plans. Identify and manage program dependencies and critical paths. Track and communicate program milestones, deliverables and risks. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONSBachelor's degree or relevant experience. 5+ years program management experience from initiation to closure. Proficiency in Microsoft Office Suite PREFERRED QUALIFICATIONS Good vision, process-oriented and strong problem-solving skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. Proven expertise in leading complex programs across multiple geographies globally, working with cross functional teams. Ability to analyze data to find trends and process gaps. Attention to detail, excellent organization skills, and ability to manage multiple programs and responsibilities. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

RME TechnicianJob ID: Amazon UK Services Ltd.Job summary DESCRIPTION: Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. We are looking for a motivated technician who enjoys working in a team. The job is about maintaining our equipment in a safe way to a high standard. Focusing on planned preventative maintenance you will engage in mitigation of risks by proactively addressing and resolving issues. Raising the availability and quality of the equipment is the daily job. Our technicians focus in on our operational team, their customers, with support from the team and their leaders. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Technician. The focus of the Reliability Maintenance Engineering Technician role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends RESPONSIBILITIES: Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations. Carry out planned preventative maintenance on the full range of equipment within the site. React quickly to breakdowns, communicate clearly with affected parties and work efficiently to fix the issue. Support continuous improvement by learning from breakdowns and sending feedback and suggestions for improvements through the line manager. Provide high levels of equipment availability to our internal customers. Support and learn from Senior Reliability Engineering Technicians. Management of contractors. BASIC QUALIFICATIONS BASIC QUALIFICATIONS Multi skilled in both electrical and mechanical disciplines. Experience of planned preventative maintenance systems. Experience fault finding within MHE (Material Handling Equipment)/Automation systems. Experience in interpreting both mechanical and electrical drawings. Experience of conveyor maintenance, motor controllers/inverters. PREFERRED QUALIFICATIONS PREFERRED QUALIFICATIONS Experience of high voltage switching. Experience of sortation machines. Experience of maintaining/configuring bar code scanners. Experience of print and apply machines. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

Senior Maintenance TechnicianJob ID: Amazon UK Services Ltd.Job summary Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. We are looking for a motivated technician who enjoys working in a team. The job is about maintaining our equipment in a safe way to a high standard. Focusing on planned preventative maintenance you will engage in mitigation of risks by proactively addressing and resolving issues. Raising the availability and quality of the equipment is the daily job. Our technicians focus in on our operational team, their customers, with support from the team and their leaders. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends RESPONSIBILITIES: Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations. Carry out planned preventative maintenance on the full range of equipment within the site. React quickly to breakdowns, communicate clearly with affected parties and work efficiently to fix the issue. Support continuous improvement by learning from breakdowns and sending feedback and suggestions for improvements through the line manager. Provide high levels of equipment availability to our internal customers. Support and learn from Senior Reliability Engineering Technicians. Management of contractors. BASIC QUALIFICATIONS Multi skilled in both electrical and mechanical disciplines with relevant experience in automation or complex MHE environments. Solid foundational knowledge of PLC based controls systems. Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks. Knowledge of Statutory Compliance requirements. Ability to communicate (written & verbal) in English and the local language at CEFR Level B2 or higher. 5 GCSE, NVQ3, ONC/D, C&G 2330, 17th Ed. PREFERRED QUALIFICATIONS Proven ability to supervise and influence others on the team. Proven ability to multi-task and prioritize many different projects and workload. Experience of multi-contractor management. Experience in a multi-site environment. Apprentice Trained, HNC, HND, BSc, BEng Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).

Technical Infrastructure Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of technology projects and initiatives across the globe which directly supports shipping packages to millions of customers across the world. As a TIPM on our intake team, you will lead assist customers in selecting solutions to fit their needs and provide technical guidance to project initiation requests. You will also lead pilot projects and build documentation for programs to deploy at scale. In this role, you will work closely with cross-functional partners to deliver value to the customer. Projects and stakeholders will be in disparate geographic locations, and require strong communication skills to coordinate requirements from customers within teams across your region. You will focus on planning and initiation efforts within the organization, working directly with customers to collect requirements, analyze business case and organize reviews with internal teams. You will also be responsible for governance and reporting as it relates to your region. BASIC QUALIFICATIONS Bachelor's Degree from an accredited university. 5+ years of experience managing large global IT projects from initiation to closure. Experience with core IT infrastructure components and service concepts. Experience managing conflict, escalations, negotiating compromise and influencing others and problem solving. Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies PREFERRED QUALIFICATIONS Master's Degree from an accredited university PMP Certification 4 years of experience managing IT projects from initiation to closure Experience with procurement of IT equipment Ability to successfully manage cross-functional projects involving multiple stakeholders and varying levels of management Experience as a leader and mentor for project teams in a matrixed environment Experience in distribution, manufacturing, logistics, or other warehouse environments Previous experience in a technical support role (Network Engineer, System Administrator, etc.) Proficiency with MS Project, Excel, and SharePoint Strong oral and written communication skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).

Supply Chain Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Amazon OpsTechIT Supply Chain organization manages a large suite of products and product portfolios and is responsible for a wide variety of global initiatives that cross business teams and operations groups within Amazon Fulfillment. As a member of the Supply Chain Solutions Team supporting Amazon Operations, you will be part of a growing team of advanced Program Managers who provide operational and strategic support. Your responsibilities will focus on working with internal business teams and providing customers a white glove experience including: account architecture and on-boarding, technical guidance, cost optimization, contracts and enterprise agreements, customized reports for requests, delivering training sessions, and documentation creation and maintenance. You must be a self-starter who is comfortable working directly with both customers and cross-functional internal teams. Role & Responsibilities: - Solve a variety of customer requests from billing to account structure and cost optimization Manage numerous impromptu requests concurrently Gather insights from the business and present solutions to leadership to advocate internally for our customers Become a subject matter expert with respect to account architecture and on-boarding, billing and account event management, cost optimization, contracts and enterprise agreements, and customized reporting Work with a broad set of key stakeholders from operations, development, vendors, emerging business, legal, and program leaders Work with account managers and customers on site Develop training and documentation that the organization and customers can leverage at scale Simplify complex issues, provide customized reporting and effectively communicate in depth analysis to internal Amazon Customers 25-50% travel required Key job responsibilities Customer-facing leader responsible for the delivery of the OTIT supply chain services portfolio in the region, Including new SC services requests, new market entries Scoping the design, development, and implementation of new SC services solutions to address customers needs Point of contact for senior leadership customer escalations and resolutions Services portfolio owner, catalyst in bringing value-added services to market Aligns services growth essential to support overall business strategy and financial objectives Measure and report on the effectiveness of supply chain activities and operations for MBRs and QBRs.BASIC QUALIFICATIONS BA/BS degree or equivalent experience required Relevant experience (supply chain, technology) Relevant experience presenting to and training customer Strong written and verbal communication skills Proficiency in Microsoft Office, especially Word and Excel Excellent organizational and time-management skills Experience taking ownership and driving resolution on escalated customer issues Strong critical thinking skills and the ability to creatively solve problems using multiple and variable tools/processes Self-starter with a natural curiosity to learn new skills in an ever-changing environment Ability to credibly coordinate between project teams and customers to meet unique customer requirements. PREFERRED QUALIFICATIONS Advanced Degree Experience in a lead role supporting large projects Ability to work with both technical and non-technical teams Knowledge or experience with IT Services Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven record of accomplishment of taking ownership, leading data-backed analyses, and influencing results Ability to operate successfully in a lean, fast-paced organization and to create a vision and organization that can scale quickly Proven experience driving customer-centric change throughout a department and/or organization Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).

WHS ManagerJob ID: Amazon UK Services Ltd.Job summary Workplace Health and Safety Manager (m/f) Year-on-year, as we continue to grow, we need to work as smart as we can, to keep all our team members fulfilled, motivated and empowered. With your Bias for Action, we'll need you to step in and take real ownership of Workplace Health and Safety in one of our Fulfilment Centres. Our Fulfilment Centres are at the heart of Amazon's rapidly growing business: they're where we manage our fast-moving inventory. Our associate teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today. It's in this logistics environment that we will need an experienced Health and Safety Manager to play a critical role. You will be managing overall Health and Safety standards in this Fulfilment Centre, while also working towards the continuous improvement of functionality and efficiency. Your responsibilities: You will be managing key aspects of output: people management, metrics, productivity targets, and process improvements. The extent of your duties will include: Managing Health and Safety and employee satisfaction at your Fulfilment Centre, including; supervising employee wellbeing and productivity, Proactively collaborating on Health and Safety projects, across all UK-based Operational sites, Providing authoritative guidance on Health & Safety matters to all stakeholders, especially on those relating to your designated area of responsibility, Review and audit arrangements for Health & Safety management, while continuously improving these arrangements where appropriate, Plan and strategise work systems around reducing Health and Safety risks, recommending suitable adaptations to machinery and processes, Ensure robust reporting regimes are in place for Health and Safety statistics Provide management with information and statistics related to your area of responsibility, Support business change, via effective change management processes in the context of your Fulfilment Centre's fast-paced environment, Drive behavioural culture change programmes, across a large, complex, multi-shift operation, Implement and review Amazon's global safety policies, ensuring that local legislative requirements are also met. BASIC QUALIFICATIONSYou have the below? Great! Educated to degree level, and/or qualified to NVQ5/NEBOSH Diploma level: you have significant Health and Safety experience, ideally gained in a logistics environment, You're a chartered member (or working towards) of an industry body representing the interest of Human Resources, such as IOSH (CMIOSH) or equivalent, Flexible approach to work, while always managing your own priorities and workload, You're able to effectively lead and manage a team, You possess excellent communication and influencing skills: you're also results-oriented and tenacious, You're also comfortable communicating at all levels of seniority within a large organisation, You possess an in-depth understanding of EU & UK Health and Safety legislation, You can quickly build credibility, using your influencing skills and strategies to build buy-in for change, Demonstrable record of driving significant change through an operation. PREFERRED QUALIFICATIONSYou own the below as well? Even better! You possess experience of Lean, 5S and Kaizen methodologies, Qualifications or experience of environmentally-conscious initiatives would be advantageous. We're looking forward to receiving your application. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.