Job Title: Distribution Centre Assistant Salary: £24,686 per annum, Band A Dis, Level 3. Location: Lancing, West Sussex Contract Type : Permanent Working Hours : 35 hours About the role We are looking for a reliable Distribution Centre Assistant to join our team in Lancing. You will help with the day-to-day running of the distribution centre, including receiving, storing and sending out goods. No previous experience is needed as full training will be provided. Main duties as our Distribution Centre Assistant Load and unload delivery vehicles Check and store incoming goods Pick, pack and send out orders Handle returned items Collect goods and post from departments on site Use a forklift truck and carry out daily checks (training provided) Keep the work area clean and safe Complete basic paperwork and system updates What we are looking for in our Distribution Centre Assistant Able to work well as part of a team Reliable and organised Comfortable working to deadlines Willing to learn and take part in training What we offer as our Distribution Centre Assistant: A supportive, inclusive, and collaborative team environment Ongoing learning and professional development opportunities 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas Flexible working options to suit you, your role, and your team A double-matched pension scheme, up to 10% employer contribution A family-friendly approach, with generous family leave policies For a full list of our benefits, click . Closing date for applications : 11:59 pm Sunday 26th April 2026 Interviews will be held in person week commencing Monday, 4th May 2026. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Apr 21, 2026
Full time
Job Title: Distribution Centre Assistant Salary: £24,686 per annum, Band A Dis, Level 3. Location: Lancing, West Sussex Contract Type : Permanent Working Hours : 35 hours About the role We are looking for a reliable Distribution Centre Assistant to join our team in Lancing. You will help with the day-to-day running of the distribution centre, including receiving, storing and sending out goods. No previous experience is needed as full training will be provided. Main duties as our Distribution Centre Assistant Load and unload delivery vehicles Check and store incoming goods Pick, pack and send out orders Handle returned items Collect goods and post from departments on site Use a forklift truck and carry out daily checks (training provided) Keep the work area clean and safe Complete basic paperwork and system updates What we are looking for in our Distribution Centre Assistant Able to work well as part of a team Reliable and organised Comfortable working to deadlines Willing to learn and take part in training What we offer as our Distribution Centre Assistant: A supportive, inclusive, and collaborative team environment Ongoing learning and professional development opportunities 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas Flexible working options to suit you, your role, and your team A double-matched pension scheme, up to 10% employer contribution A family-friendly approach, with generous family leave policies For a full list of our benefits, click . Closing date for applications : 11:59 pm Sunday 26th April 2026 Interviews will be held in person week commencing Monday, 4th May 2026. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
New Business Account Handler Location: Lancing, West Sussex, BN15 8UW (Hybrid minimum 3 days in the office) Contract Type: Permanent Hours: 35 hours per week Salary: £26,199 per annum plus £2619.00 Market Supplement per annum Band C, Level 3 About the Role We re excited to be recruiting for a confident and driven New Business Account Handler to join our growing team. This is a fantastic opportunity to play a pivotal role in expanding our specialist insurance offering to small and medium-sized charities. As a key client-facing representative, you ll build strong relationships with prospective clients, understand their unique insurance requirements, and provide tailored solutions that truly support their organisations. If you enjoy consultative selling and delivering exceptional service, this could be the perfect role for you. What You ll Be Doing Engaging with prospective charity clients to understand their insurance needs Providing clear, tailored advice and producing accurate, competitive quotations Converting enquiries into new business while working towards achievable targets Identifying cross-selling and up-selling opportunities to support wider growth Managing the full client journey from initial enquiry through to policy documentation Key Responsibilities Handling new business enquiries from first contact through to completion Proactively following up on leads generated through marketing campaigns Matching client requirements with suitable insurance products and solutions Ensuring all documentation is accurate, compliant, and professionally presented Building long-term, trust-based relationships through outstanding client service What We re Looking For Experience within commercial insurance A positive, proactive, and client-focused mindset Strong communication skills, with the ability to build rapport and explain solutions clearly Confidence working towards goals and achieving targets in a supportive team environment Cert CII qualification, or progress toward achieving it What we offer as our New Business Account Handler: A supportive, inclusive, and collaborative team environment Ongoing learning and professional development opportunities 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas Flexible working options to suit you, your role, and your team A double-matched pension scheme, up to 10% employer contribution A family-friendly approach, with generous family leave policies For a full list of our benefits, click . Closing date for applications : 11:59 pm Sunday 26th April 2026 Interviews will be conducted on a rolling basis until the position has been filled. Please note that we reserve the right to close this vacancy early should we receive enough suitable applications. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Apr 16, 2026
Full time
New Business Account Handler Location: Lancing, West Sussex, BN15 8UW (Hybrid minimum 3 days in the office) Contract Type: Permanent Hours: 35 hours per week Salary: £26,199 per annum plus £2619.00 Market Supplement per annum Band C, Level 3 About the Role We re excited to be recruiting for a confident and driven New Business Account Handler to join our growing team. This is a fantastic opportunity to play a pivotal role in expanding our specialist insurance offering to small and medium-sized charities. As a key client-facing representative, you ll build strong relationships with prospective clients, understand their unique insurance requirements, and provide tailored solutions that truly support their organisations. If you enjoy consultative selling and delivering exceptional service, this could be the perfect role for you. What You ll Be Doing Engaging with prospective charity clients to understand their insurance needs Providing clear, tailored advice and producing accurate, competitive quotations Converting enquiries into new business while working towards achievable targets Identifying cross-selling and up-selling opportunities to support wider growth Managing the full client journey from initial enquiry through to policy documentation Key Responsibilities Handling new business enquiries from first contact through to completion Proactively following up on leads generated through marketing campaigns Matching client requirements with suitable insurance products and solutions Ensuring all documentation is accurate, compliant, and professionally presented Building long-term, trust-based relationships through outstanding client service What We re Looking For Experience within commercial insurance A positive, proactive, and client-focused mindset Strong communication skills, with the ability to build rapport and explain solutions clearly Confidence working towards goals and achieving targets in a supportive team environment Cert CII qualification, or progress toward achieving it What we offer as our New Business Account Handler: A supportive, inclusive, and collaborative team environment Ongoing learning and professional development opportunities 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas Flexible working options to suit you, your role, and your team A double-matched pension scheme, up to 10% employer contribution A family-friendly approach, with generous family leave policies For a full list of our benefits, click . Closing date for applications : 11:59 pm Sunday 26th April 2026 Interviews will be conducted on a rolling basis until the position has been filled. Please note that we reserve the right to close this vacancy early should we receive enough suitable applications. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Job Title: Customer Experience Coordinator Salary: Living Onsite - £25,685 per annum (Band C, Level 3) Living Off Site - £27,445 per annum (Band C, Level 3) inclusive of OLW Location: Gilwell Park, Chingford, E4, 7QW Contract Type : Permanent Working Hours : 35 - per week worked on a rota basis, including weekends About the role There s a lot of work that goes on behind the scenes to build great experiences for our customers. This role is all about understanding our customers needs and expectations, matching them to an amazing adventure at one of our centres, and supporting our centres to deliver it. Do you have what it takes to be our Customer Experiene Coordinator. Key responsibilities Customer Service and bookings Deliver friendly, helpful support across email, phone, live chat, and social channels. Advise customers on suitable products and bookings based on their needs. Meet service standards, SLAs, and brand guidelines to ensure a positive customer experience. Manage bookings pre-visit and provide post-visit aftercare. Administration Process bookings and enquiries using internal systems (e.g. SharePoint, Cinolla, Zendesk). Handle payments, invoices, and basic financial tasks. Convert enquiries into confirmed bookings. Centre Support Plan activity programmes tailored to group needs. Coordinate with centre teams to ensure smooth customer journeys. Support compliance, safety checks, and operational procedures. What you ll need: Prior experience in providing high-quality customer service Prior experience in outdoor education, residential centres or a related industry Excellent customer service and interpersonal skills. Effective written and verbal communication. Attention to detail and organisational skills. Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Flexible working hours Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary For a full list of our benefits, click . Closing date for applications: 23:59 on Wednesday, 29th April 2026 Interviews will be held in person at Gilwell Park on Thursday, 7th May 2026. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Apr 16, 2026
Full time
Job Title: Customer Experience Coordinator Salary: Living Onsite - £25,685 per annum (Band C, Level 3) Living Off Site - £27,445 per annum (Band C, Level 3) inclusive of OLW Location: Gilwell Park, Chingford, E4, 7QW Contract Type : Permanent Working Hours : 35 - per week worked on a rota basis, including weekends About the role There s a lot of work that goes on behind the scenes to build great experiences for our customers. This role is all about understanding our customers needs and expectations, matching them to an amazing adventure at one of our centres, and supporting our centres to deliver it. Do you have what it takes to be our Customer Experiene Coordinator. Key responsibilities Customer Service and bookings Deliver friendly, helpful support across email, phone, live chat, and social channels. Advise customers on suitable products and bookings based on their needs. Meet service standards, SLAs, and brand guidelines to ensure a positive customer experience. Manage bookings pre-visit and provide post-visit aftercare. Administration Process bookings and enquiries using internal systems (e.g. SharePoint, Cinolla, Zendesk). Handle payments, invoices, and basic financial tasks. Convert enquiries into confirmed bookings. Centre Support Plan activity programmes tailored to group needs. Coordinate with centre teams to ensure smooth customer journeys. Support compliance, safety checks, and operational procedures. What you ll need: Prior experience in providing high-quality customer service Prior experience in outdoor education, residential centres or a related industry Excellent customer service and interpersonal skills. Effective written and verbal communication. Attention to detail and organisational skills. Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Flexible working hours Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary For a full list of our benefits, click . Closing date for applications: 23:59 on Wednesday, 29th April 2026 Interviews will be held in person at Gilwell Park on Thursday, 7th May 2026. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
