New Business Account Handler Location: Lancing, West Sussex, BN15 8UW (Hybrid minimum 3 days in the office) Contract Type: Permanent Hours: 35 hours per week Salary: £26,199 per annum, Band C, Level 3 About the Role We re excited to be recruiting for a confident and driven New Business Account Handler to join our growing team. This is a fantastic opportunity to play a pivotal role in expanding our specialist insurance offering to small and medium-sized charities. As a key client-facing representative, you ll build strong relationships with prospective clients, understand their unique insurance requirements, and provide tailored solutions that truly support their organisations. If you enjoy consultative selling and delivering exceptional service, this could be the perfect role for you. What You ll Be Doing Engaging with prospective charity clients to understand their insurance needs Providing clear, tailored advice and producing accurate, competitive quotations Converting enquiries into new business while working towards achievable targets Identifying cross-selling and up-selling opportunities to support wider growth Managing the full client journey from initial enquiry through to policy documentation Key Responsibilities Handling new business enquiries from first contact through to completion Proactively following up on leads generated through marketing campaigns Matching client requirements with suitable insurance products and solutions Ensuring all documentation is accurate, compliant, and professionally presented Building long-term, trust-based relationships through outstanding client service What We re Looking For Experience within commercial insurance A positive, proactive, and client-focused mindset Strong communication skills, with the ability to build rapport and explain solutions clearly Confidence working towards goals and achieving targets in a supportive team environment Cert CII qualification, or progress toward achieving it What we offer as our New Business Account Handler: A supportive, inclusive, and collaborative team environment Ongoing learning and professional development opportunities 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas Flexible working options to suit you, your role, and your team A double-matched pension scheme, up to 10% employer contribution A family-friendly approach, with generous family leave policies For a full list of our benefits, click . Closing date for applications : 11:59 pm Sunday 29th March 2026 Interviews will be conducted on a rolling basis until the position has been filled. Please note that we reserve the right to close this vacancy early should we receive enough suitable applications. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Feb 27, 2026
Full time
New Business Account Handler Location: Lancing, West Sussex, BN15 8UW (Hybrid minimum 3 days in the office) Contract Type: Permanent Hours: 35 hours per week Salary: £26,199 per annum, Band C, Level 3 About the Role We re excited to be recruiting for a confident and driven New Business Account Handler to join our growing team. This is a fantastic opportunity to play a pivotal role in expanding our specialist insurance offering to small and medium-sized charities. As a key client-facing representative, you ll build strong relationships with prospective clients, understand their unique insurance requirements, and provide tailored solutions that truly support their organisations. If you enjoy consultative selling and delivering exceptional service, this could be the perfect role for you. What You ll Be Doing Engaging with prospective charity clients to understand their insurance needs Providing clear, tailored advice and producing accurate, competitive quotations Converting enquiries into new business while working towards achievable targets Identifying cross-selling and up-selling opportunities to support wider growth Managing the full client journey from initial enquiry through to policy documentation Key Responsibilities Handling new business enquiries from first contact through to completion Proactively following up on leads generated through marketing campaigns Matching client requirements with suitable insurance products and solutions Ensuring all documentation is accurate, compliant, and professionally presented Building long-term, trust-based relationships through outstanding client service What We re Looking For Experience within commercial insurance A positive, proactive, and client-focused mindset Strong communication skills, with the ability to build rapport and explain solutions clearly Confidence working towards goals and achieving targets in a supportive team environment Cert CII qualification, or progress toward achieving it What we offer as our New Business Account Handler: A supportive, inclusive, and collaborative team environment Ongoing learning and professional development opportunities 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas Flexible working options to suit you, your role, and your team A double-matched pension scheme, up to 10% employer contribution A family-friendly approach, with generous family leave policies For a full list of our benefits, click . Closing date for applications : 11:59 pm Sunday 29th March 2026 Interviews will be conducted on a rolling basis until the position has been filled. Please note that we reserve the right to close this vacancy early should we receive enough suitable applications. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Safety Officer - Maternity Cover Salary: £39,560 per annum (Band F, Level 3, Inclusive of Outer London Weighting) Location: Gilwell Park / Hybrid Contract Type : Fixed Term Contract - 1 Year. Working Hours : 35 The purpose of the role is to ensure young people taking part in Scouting are safe, by working with local volunteers, line managers and specialists to ensure that national policy, procedures and guidance are implemented at a local level. To conduct local quality audits to assess compliance with Scouts policies, procedures and guidance and use these and compliance data in order to drive good practice and quality assurance measures for monitoring and making improvements About The Role: - Please see applicant pack for full job description, skills and experience required The role provides specialist advice, guidance and support to the movement in matters of safety and adventure, involving supporting and advising adult volunteers to enable them to safely deliver the Scout Programme. This includes liaising with external agencies and other specialists to ensure that safety and adventure advice provided to members if informed by industry best practice. Why work for us Want to find out what it s like to work with Unity Insurance / Scout store/ Scout Adventures Benefits We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. We prepare young people with skills for life, we believe that hard works pays off and always invest in our staff, becoming Investor in People Gold 2022. 25 days holiday and going up to 28 days after 2 years service and 32 days after 5 years service Additional holidays between Christmas & New Year plus Up to four personal days paid leave a year Onsite accommodation at Gilwell Park Beautiful Surroundings Life Assurance Simply Health Scheme - Optical, dental and many more appointments covered, as well as great gym and family days out discount Generous Pension Scheme Free car parking at Gilwell Park Your wellbeing time staff get an hour on top of their lunch break every Tuesday and Thursday Maternity/Paternity Leave / Study and volunteer leave Childcare Vouchers Flexible working hours Leadership opportunities and free qualifications Store Discount at our Scout Store + other online benefits Closing date: 11.59pm Friday 13th March 2026 Interviews will be held w/c 23rd March 2026 The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds. Strictly no agencies
Feb 26, 2026
Full time
Safety Officer - Maternity Cover Salary: £39,560 per annum (Band F, Level 3, Inclusive of Outer London Weighting) Location: Gilwell Park / Hybrid Contract Type : Fixed Term Contract - 1 Year. Working Hours : 35 The purpose of the role is to ensure young people taking part in Scouting are safe, by working with local volunteers, line managers and specialists to ensure that national policy, procedures and guidance are implemented at a local level. To conduct local quality audits to assess compliance with Scouts policies, procedures and guidance and use these and compliance data in order to drive good practice and quality assurance measures for monitoring and making improvements About The Role: - Please see applicant pack for full job description, skills and experience required The role provides specialist advice, guidance and support to the movement in matters of safety and adventure, involving supporting and advising adult volunteers to enable them to safely deliver the Scout Programme. This includes liaising with external agencies and other specialists to ensure that safety and adventure advice provided to members if informed by industry best practice. Why work for us Want to find out what it s like to work with Unity Insurance / Scout store/ Scout Adventures Benefits We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. We prepare young people with skills for life, we believe that hard works pays off and always invest in our staff, becoming Investor in People Gold 2022. 25 days holiday and going up to 28 days after 2 years service and 32 days after 5 years service Additional holidays between Christmas & New Year plus Up to four personal days paid leave a year Onsite accommodation at Gilwell Park Beautiful Surroundings Life Assurance Simply Health Scheme - Optical, dental and many more appointments covered, as well as great gym and family days out discount Generous Pension Scheme Free car parking at Gilwell Park Your wellbeing time staff get an hour on top of their lunch break every Tuesday and Thursday Maternity/Paternity Leave / Study and volunteer leave Childcare Vouchers Flexible working hours Leadership opportunities and free qualifications Store Discount at our Scout Store + other online benefits Closing date: 11.59pm Friday 13th March 2026 Interviews will be held w/c 23rd March 2026 The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds. Strictly no agencies
Job Title: Deputy Renewals Manager Location: Unity Insurance, Lancing, West Sussex, BN15 8UW Salary: £37,800 per year, Band F, Level 3 Hours: Full-time, 35 hours per week - 5 days a week during probation. Option to work from home up to 2 days a week after probation. Contract: Permanent About the Role: This role sits within a young, diverse team united by a strong commitment to excellent customer service. As Deputy Renewals Manager, you will oversee and coordinate work across part of the Renewals team, providing day-to-day leadership, coaching, and technical support. What you ll do as a Deputy Renewals Manager: Lead and motivate a telephone-based renewals team to deliver high-quality customer service Act as Deputy to the Renewals Manager, supporting income targets and day-to-day performance Coach and performance-manage team members, acting as first point of escalation Oversee renewals, MTAs, new business, claims and queries with a focus on accuracy Build strong relationships with charity clients and identify opportunities to retain and grow business What we re looking for as a Deputy Renewals Manager: Experience in commercial insurance and insurance broking Leadership or supervisory experience within renewals or existing business Strong knowledge of FCA regulation, TCF and compliance requirements Confident communicator with excellent customer service and complaint-handling skills A proactive approach with the ability to drive performance and commercial results Benefits We re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide. 28 days holiday, rising to 32 days after 2 years service, plus extra days at Christmas Flexible working hours and hybrid options Work in a way that suits you, your role, and your department Double-matched pension up to 10% of gross salary For a full list of our benefits, click . Closing date for applications : 23:59 Sunday 15th March 2026 Interviews will be on an ongoing basis until the position is filled. We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Feb 06, 2026
Full time
Job Title: Deputy Renewals Manager Location: Unity Insurance, Lancing, West Sussex, BN15 8UW Salary: £37,800 per year, Band F, Level 3 Hours: Full-time, 35 hours per week - 5 days a week during probation. Option to work from home up to 2 days a week after probation. Contract: Permanent About the Role: This role sits within a young, diverse team united by a strong commitment to excellent customer service. As Deputy Renewals Manager, you will oversee and coordinate work across part of the Renewals team, providing day-to-day leadership, coaching, and technical support. What you ll do as a Deputy Renewals Manager: Lead and motivate a telephone-based renewals team to deliver high-quality customer service Act as Deputy to the Renewals Manager, supporting income targets and day-to-day performance Coach and performance-manage team members, acting as first point of escalation Oversee renewals, MTAs, new business, claims and queries with a focus on accuracy Build strong relationships with charity clients and identify opportunities to retain and grow business What we re looking for as a Deputy Renewals Manager: Experience in commercial insurance and insurance broking Leadership or supervisory experience within renewals or existing business Strong knowledge of FCA regulation, TCF and compliance requirements Confident communicator with excellent customer service and complaint-handling skills A proactive approach with the ability to drive performance and commercial results Benefits We re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide. 28 days holiday, rising to 32 days after 2 years service, plus extra days at Christmas Flexible working hours and hybrid options Work in a way that suits you, your role, and your department Double-matched pension up to 10% of gross salary For a full list of our benefits, click . Closing date for applications : 23:59 Sunday 15th March 2026 Interviews will be on an ongoing basis until the position is filled. We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
We have an exciting opportunity for two Insurance Apprentices to join our friendly and growing Unity Insurance team, based in Lancing, West Sussex . Unity is a vibrant insurance broker specialising in Scouts and charity insurance products . With a variety of projects underway and more planned over the coming months, this role offers an excellent entry point into the insurance industry with real scope to grow. Job Title: Insurance Apprentice Salary: £11,648 - £20,748 per annum - There are different rates of pay for apprentices depending on your age and what year of your apprenticeship you re in. These are in line with the National Minimum Wage for Apprentices. Location: Lancing, West Sussex, BN15 8UW Contract Type : This apprenticeship is for 18months with a view to considering permanent roles available in the team on completion. Working Hours : 35 hours a week, 9 am - 5 pm About The Role: This insurance apprenticeship is designed to help you build professional skills and succeed in the workplace. Through real-world industry examples, you'll gain practical knowledge that directly applies to your job. Earn while you learn fully funded apprenticeship Gain professional recognition Improve your on-the-job performance You'll receive dedicated study time and, upon completion, achieve a Cert CII (Level 3) qualification to boost your career. As the Insurance Apprentice, your Key Responsibilities will include: Dealing with new business enquiries across different charities and not-for-profit organisations. Developing relationships with Scouts, Charities, and Commercial organisations/businesses. Attend supervision sessions, team and management meetings as appropriate Ensure compliance with the Individual Conduct rules and Conduct policies What we are looking for in our Insurance Apprentice: Minimum two A levels (grade C or above) or equivalent, and willingness to work towards Cert C Building strong relationships with clients, insurers and colleagues. Ability to work using own initiative and manage tasks effectively Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Flexible working hours Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary Family-friendly employer with generous family leave Learning and Development/training opportunities via our internal learning hub For a full list of our benefits, click . Closing date for applications: 11:59 pm Sunday 31st May 2026 Telephone Interviews will be held in the week commencing Monday, 15th June 2026 Interviews will be held in person, week commencing Monday 22nd June 2026 Start Date: September 2026. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices. Strictly no agencies.
Feb 05, 2026
Full time
We have an exciting opportunity for two Insurance Apprentices to join our friendly and growing Unity Insurance team, based in Lancing, West Sussex . Unity is a vibrant insurance broker specialising in Scouts and charity insurance products . With a variety of projects underway and more planned over the coming months, this role offers an excellent entry point into the insurance industry with real scope to grow. Job Title: Insurance Apprentice Salary: £11,648 - £20,748 per annum - There are different rates of pay for apprentices depending on your age and what year of your apprenticeship you re in. These are in line with the National Minimum Wage for Apprentices. Location: Lancing, West Sussex, BN15 8UW Contract Type : This apprenticeship is for 18months with a view to considering permanent roles available in the team on completion. Working Hours : 35 hours a week, 9 am - 5 pm About The Role: This insurance apprenticeship is designed to help you build professional skills and succeed in the workplace. Through real-world industry examples, you'll gain practical knowledge that directly applies to your job. Earn while you learn fully funded apprenticeship Gain professional recognition Improve your on-the-job performance You'll receive dedicated study time and, upon completion, achieve a Cert CII (Level 3) qualification to boost your career. As the Insurance Apprentice, your Key Responsibilities will include: Dealing with new business enquiries across different charities and not-for-profit organisations. Developing relationships with Scouts, Charities, and Commercial organisations/businesses. Attend supervision sessions, team and management meetings as appropriate Ensure compliance with the Individual Conduct rules and Conduct policies What we are looking for in our Insurance Apprentice: Minimum two A levels (grade C or above) or equivalent, and willingness to work towards Cert C Building strong relationships with clients, insurers and colleagues. Ability to work using own initiative and manage tasks effectively Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Flexible working hours Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary Family-friendly employer with generous family leave Learning and Development/training opportunities via our internal learning hub For a full list of our benefits, click . Closing date for applications: 11:59 pm Sunday 31st May 2026 Telephone Interviews will be held in the week commencing Monday, 15th June 2026 Interviews will be held in person, week commencing Monday 22nd June 2026 Start Date: September 2026. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices. Strictly no agencies.
