Senior Facilities Coordinator Salary: £33,921 per annum Hours: 37.5 per week Location: Camberwell Closing date: 10/08/2025 Interview date: 19/08/2025 Whatever your experience of street homelessness and its impact on people s lives personal or professional when you join the Thames Reach team as the Senior Facilities Coordinator, we will make the best use of all your understanding, compassion and commitment. About us Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more than 12,000 people. Is our work rewarding? Yes, in every sense. We re listed as one of the top 100 Best Workplaces in the UK. There s no better place to develop or transfer your skills and build a fulfilling career. About this role You will: Manage the facilities and reception related responsibilities at the Employment Academy Manage room bookings, coordinate contractor visits, and arrange building repairs. Oversee building safety inspections and ensure ongoing health and safety compliance. Promote and coordinate the hire of office/event spaces, including advertising and hosting viewings. Handle venue setup for events, manage customer feedback, and support tenants renting office space in the building. Supervise and motivate team members while collaborating with internal teams and external partners. You will have: Experience of providing a high standard of service in relation to facilities and buildings. Excellent prioritisation and multitasking skills. Ability to promote the Employment Academy in terms of rooms for hire and engaging with potential tenants, businesses, and community groups to meet budget. Good health, safety and risk experience and willingness to gain formal qualifications. Experience of working with different stakeholders and meeting their requirements. Experience of providing line management. We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: Generous holiday allowance 29 days per year plus 8 public holidays (pro rata). Pension we contribute 6.5% to your pension when you contribute 1.5%. Excellent development opportunities career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. Wellbeing support our 24/7 employee assistance programme and opportunities for TOIL. Life assurance four times your annual salary and critical illness cover. Other benefits including a blue light discount card, interest free season ticket and cycle to work loans. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website via the Apply Button. We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions. For further information please contact, Ria Barrett, Property and Facilities Manager (email address on our website). Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Jul 28, 2025
Full time
Senior Facilities Coordinator Salary: £33,921 per annum Hours: 37.5 per week Location: Camberwell Closing date: 10/08/2025 Interview date: 19/08/2025 Whatever your experience of street homelessness and its impact on people s lives personal or professional when you join the Thames Reach team as the Senior Facilities Coordinator, we will make the best use of all your understanding, compassion and commitment. About us Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more than 12,000 people. Is our work rewarding? Yes, in every sense. We re listed as one of the top 100 Best Workplaces in the UK. There s no better place to develop or transfer your skills and build a fulfilling career. About this role You will: Manage the facilities and reception related responsibilities at the Employment Academy Manage room bookings, coordinate contractor visits, and arrange building repairs. Oversee building safety inspections and ensure ongoing health and safety compliance. Promote and coordinate the hire of office/event spaces, including advertising and hosting viewings. Handle venue setup for events, manage customer feedback, and support tenants renting office space in the building. Supervise and motivate team members while collaborating with internal teams and external partners. You will have: Experience of providing a high standard of service in relation to facilities and buildings. Excellent prioritisation and multitasking skills. Ability to promote the Employment Academy in terms of rooms for hire and engaging with potential tenants, businesses, and community groups to meet budget. Good health, safety and risk experience and willingness to gain formal qualifications. Experience of working with different stakeholders and meeting their requirements. Experience of providing line management. We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: Generous holiday allowance 29 days per year plus 8 public holidays (pro rata). Pension we contribute 6.5% to your pension when you contribute 1.5%. Excellent development opportunities career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. Wellbeing support our 24/7 employee assistance programme and opportunities for TOIL. Life assurance four times your annual salary and critical illness cover. Other benefits including a blue light discount card, interest free season ticket and cycle to work loans. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website via the Apply Button. We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions. For further information please contact, Ria Barrett, Property and Facilities Manager (email address on our website). Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Job Summary Role: Lead Recovery Worker Croydon Reach Salary/Grade: £31,425 per annum / D Hours: 37.5 per week Location: Croydon Reach Contract type: 6 month Fixed Term Contract until 30/06/2023 Closing date: 02/01/2023 Interview date: 12/01/2023 Our vision is to end street homelessness. At Thames Reach we are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. We are recruiting a Lead Recovery Worker to join our team in Croydon. Croydon Reach forms a significant part of the boroughs complement of services working with rough sleepers. We work to rapidly reduce the number of people rough sleeping in the borough, by providing intensive interventions to support them to access accommodation and ensure that the appropriate support is in place to sustain this. The successful candidate will use existing knowledge and experience to move into a role to work with vulnerable individuals who are engaging in substance misuse. You will provide essential support to these individuals as well as supporting the work of the substance misuse and mental health outreach teams, where you will have influence and responsibility, to develop engagement and trust, based on a person centred approach, to support individuals. Working with the team will give you an opportunity to make a positive impact on those who sleep rough and experience multiple challenges, such as substance use, trauma and socioeconomic disadvantages. You will: Manage a caseload to offer intensive and person-centered support and develop tailored care plans to achieve this. Conduct regular outreach shifts, sometimes with volunteers. Focus on improving the local response by coordinating joint working and collaboration between agencies. Represent the team at multi-agency level by attending team meetings and briefings including Drug and Alcohol, Mental Health and other agencies. Identify gaps in local provision and contributing towards developing and implementing new pathways for a variety of individuals. Accurately record and report to the Rough Sleepers Drug and Alcohol team all work done. With the help of our experienced senior staff and management, you will be supported and trained to use your strong communication and creative problem-solving skills, to enable you to create and deliver options for people where these may be hard to find. You will receive regular supervision from experienced staff who will both guide your work and encourage and facilitate your personal development. To succeed as the Lead Recovery Worker, you will: Have relevant experience in working with rough sleepers or vulnerable adults and supporting them to access services. Excellent organisational and time management skills in order to remain strongly outcome focused, with the ability to coordinate a small number of complex cases. Commitment to working in a challenging environment with the ability to be highly flexible throughout the working day. Good communication skills and confidence in public speaking when representing Thames Reach to external organisations and forming strong working relationships with partners; being able to challenge them when required. Strong IT skills with the ability use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone. The role will involve office and street-based work in Croydon. While a large proportion of your time will be spent working daytime shifts, Monday-Friday, the role includes some early morning and late-night outreach shifts as required. We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer: Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata). Pension - we contribute 6.5% to your pension when you contribute 1.5%. Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL. Life assurance - four times your annual salary with cover starting on your first day of employment. Critical illness cover. Other benefits including interest free season ticket and cycle to work loans. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. For further information: please contact : Job Profile JOB PROFILE DOCUMENT Location Croydon
Dec 13, 2022
Full time
Job Summary Role: Lead Recovery Worker Croydon Reach Salary/Grade: £31,425 per annum / D Hours: 37.5 per week Location: Croydon Reach Contract type: 6 month Fixed Term Contract until 30/06/2023 Closing date: 02/01/2023 Interview date: 12/01/2023 Our vision is to end street homelessness. At Thames Reach we are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. We are recruiting a Lead Recovery Worker to join our team in Croydon. Croydon Reach forms a significant part of the boroughs complement of services working with rough sleepers. We work to rapidly reduce the number of people rough sleeping in the borough, by providing intensive interventions to support them to access accommodation and ensure that the appropriate support is in place to sustain this. The successful candidate will use existing knowledge and experience to move into a role to work with vulnerable individuals who are engaging in substance misuse. You will provide essential support to these individuals as well as supporting the work of the substance misuse and mental health outreach teams, where you will have influence and responsibility, to develop engagement and trust, based on a person centred approach, to support individuals. Working with the team will give you an opportunity to make a positive impact on those who sleep rough and experience multiple challenges, such as substance use, trauma and socioeconomic disadvantages. You will: Manage a caseload to offer intensive and person-centered support and develop tailored care plans to achieve this. Conduct regular outreach shifts, sometimes with volunteers. Focus on improving the local response by coordinating joint working and collaboration between agencies. Represent the team at multi-agency level by attending team meetings and briefings including Drug and Alcohol, Mental Health and other agencies. Identify gaps in local provision and contributing towards developing and implementing new pathways for a variety of individuals. Accurately record and report to the Rough Sleepers Drug and Alcohol team all work done. With the help of our experienced senior staff and management, you will be supported and trained to use your strong communication and creative problem-solving skills, to enable you to create and deliver options for people where these may be hard to find. You will receive regular supervision from experienced staff who will both guide your work and encourage and facilitate your personal development. To succeed as the Lead Recovery Worker, you will: Have relevant experience in working with rough sleepers or vulnerable adults and supporting them to access services. Excellent organisational and time management skills in order to remain strongly outcome focused, with the ability to coordinate a small number of complex cases. Commitment to working in a challenging environment with the ability to be highly flexible throughout the working day. Good communication skills and confidence in public speaking when representing Thames Reach to external organisations and forming strong working relationships with partners; being able to challenge them when required. Strong IT skills with the ability use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone. The role will involve office and street-based work in Croydon. While a large proportion of your time will be spent working daytime shifts, Monday-Friday, the role includes some early morning and late-night outreach shifts as required. We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer: Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata). Pension - we contribute 6.5% to your pension when you contribute 1.5%. Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL. Life assurance - four times your annual salary with cover starting on your first day of employment. Critical illness cover. Other benefits including interest free season ticket and cycle to work loans. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. For further information: please contact : Job Profile JOB PROFILE DOCUMENT Location Croydon
At Thames Reach we are driven and committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in service delivery to vulnerable people. We are looking for an organised and motivated person to move into a new Housing Services Manager post, working across our hostel projects. You will coordinate work to support hostels with Health and Safety compliance, maintenance, service contracts, void turnaround, and oversee the domestic function across all sites. This is a great opportunity for an experienced facilities manager to support us in improving the physical environment in which we house and engage with clients. You will be responsible for directly managing our team of first contact workers who manage access to our buildings and report maintenance issues, as well as our cleaning and catering staff. You will consolidate our service contracts across numerous sites, finding value for money while keeping the highest standards in maintenance and H&S compliance. You will work closely with the lead managers of each hostel service to maximise budgets and develop relationships with suppliers and contractors. You will have: A relevant Health and Safety qualification, or evidence of continuous learning and/or development in this area Knowledge of financial controls and an understanding of balancing quality and cost Experience of working with multiple partners and managing professional relationships Excellent communication and creative problem-solving skills As well as a great working environment we also offer: Support to develop your leadership and strategic skills. 6.5% employer & 1.5% employee contributory pension scheme, tuition aid and management specific training. 29 days holiday and 8 paid bank holidays. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. Closing date: Tuesday 07 December Face to face interviews being held Wednesday 15th December For more information and to apply please visit our website.
Dec 01, 2021
Full time
At Thames Reach we are driven and committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in service delivery to vulnerable people. We are looking for an organised and motivated person to move into a new Housing Services Manager post, working across our hostel projects. You will coordinate work to support hostels with Health and Safety compliance, maintenance, service contracts, void turnaround, and oversee the domestic function across all sites. This is a great opportunity for an experienced facilities manager to support us in improving the physical environment in which we house and engage with clients. You will be responsible for directly managing our team of first contact workers who manage access to our buildings and report maintenance issues, as well as our cleaning and catering staff. You will consolidate our service contracts across numerous sites, finding value for money while keeping the highest standards in maintenance and H&S compliance. You will work closely with the lead managers of each hostel service to maximise budgets and develop relationships with suppliers and contractors. You will have: A relevant Health and Safety qualification, or evidence of continuous learning and/or development in this area Knowledge of financial controls and an understanding of balancing quality and cost Experience of working with multiple partners and managing professional relationships Excellent communication and creative problem-solving skills As well as a great working environment we also offer: Support to develop your leadership and strategic skills. 6.5% employer & 1.5% employee contributory pension scheme, tuition aid and management specific training. 29 days holiday and 8 paid bank holidays. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. Closing date: Tuesday 07 December Face to face interviews being held Wednesday 15th December For more information and to apply please visit our website.
