Trigon Recruitment Ltd

Job description Job Title: Ex Offenders Centre Manager Reports to: Regional Manager Location: Portsmouth Salary: Up to 39,000 per annum DOE Contract: Full time, permanent Purpose The Centre Manager is responsible for overseeing the day-to-day operations of the centre and its team of Support Workers and Supply Chain Partners. This includes managing referrals, maintaining stakeholder relationships within the justice sector, and ensuring high-quality service delivery to participants. The role also involves contract compliance, performance management, and creating a positive, safe, and structured environment within the Hub. Main Duties and Responsibilities 1. Hub Operations & Risk Management o Ensure smooth daily operations, including hosting risk meetings and scheduling activities. o Oversee risk and safeguarding measures within the Hub, reporting incidents to the Regional Manager. o Maintain high standards of cleanliness and compliance with health and safety regulations. 2. Team Leadership & Performance Management o Line manage Hub staff, providing support, motivation, and guidance. o Monitor attendance and individual performance, offering coaching to achieve targets. o Conduct regular performance reviews and ensure best practices are followed. 3. Case Management & Participant Support o Oversee the assessment of eligible offenders, ensuring effective action plans are in place. o Monitor and drive progress toward programme objectives. o Ensure participants receive appropriate support, including activities that encourage engagement. 4. Data Management & Compliance o Ensure accurate and timely data entry onto CATs+, the case management system. o Monitor key performance indicators, data integrity, and compliance with reporting standards. o Conduct audits and assessments to ensure adherence to the Management Assurance Framework (MAF). 5. Stakeholder Engagement & Referral Management o Build and maintain relationships with key stakeholders, including Probation Services, CRS providers, courts, and approved premises. o Develop and implement referral pathways and joint working protocols to enhance participant support. 6. Employment & Training Support o Establish relationships with employers to secure job opportunities for participants. o Source and manage training providers in line with procurement guidelines. o Identify training needs for staff and arrange appropriate development opportunities. 7. Collaboration & Contract Compliance o Ensure team adherence to Shaw Trust policies, procedures, and contractual requirements. o Attend HMPPS contract meetings and contribute to continuous improvement initiatives. o Work closely with internal teams and subcontractors to ensure service consistency. 8. Flexibility & Additional Responsibilities o Support temporary caseloads if required during staff absences. o Actively contribute to risk management and safeguarding efforts. o Promote sustainability by managing energy use and recycling. Person Specification Qualifications & Training Management training/qualification or equivalent experience. IAG qualification (e.g., NVQ in Information, Advice & Guidance) (Desirable). Experience Proven track record of achieving performance targets. Experience in leading, motivating, and coaching a team. Background in working with complex needs individuals. Experience in data management and analysis. Knowledge of probation, community rehabilitation, and the criminal justice sector (Desirable). Skills & Competencies Strong leadership and problem-solving abilities. Excellent communication, negotiation, and relationship-building skills. Adaptability in a dynamic and challenging environment. Ability to work independently and as part of a team. Proficiency in Microsoft Office and case management systems. Safeguarding & Compliance Understanding of safeguarding procedures for vulnerable individuals. Commitment to equality, diversity, and inclusion. Enhanced DBS check required.

Job Title: Marketing Assistant & Welsh Language Officer Location: Cardiff Salary: 24,500 - 27,000 Job Purpose The Marketing Assistant & Welsh Language Officer will support the marketing function to increase brand awareness, generate leads, and drive sales while ensuring the promotion and integration of the Welsh language across the business. This role involves content creation, social media management, campaign execution, and the development of Welsh language materials. Key Responsibilities Marketing Responsibilities Assist in creating marketing content and materials. Manage social media presence, including content creation, scheduling, and posting. Conduct market research to identify trends, competitor activity, and opportunities. Support digital marketing campaigns to drive revenue growth. Research, write, and edit case studies showcasing success stories. Assist with internal communications and company-wide updates. Plan, organize, and attend events to promote the business. Support copywriting for newsletters, letters, and other communications. Ensure brand consistency and protection in all marketing efforts. Welsh Language Officer Responsibilities Support HR in delivering Welsh action plans and funded projects. Maintain the Cynnig Cymraeg accreditation. Promote Welsh language resources to learners and internal teams. Attend Welsh language external meetings on behalf of the company. Identify and promote good news stories related to Welsh language and culture. Develop Welsh language marketing materials and communications. Translate internal and external communications, including social media content, policies, and website updates. Ensure Welsh language accessibility across key company documents and platforms. Person Specification Essential: Degree-level education or equivalent experience. Minimum of one year of marketing experience. Full driving license and access to own vehicle. Strong written and verbal communication skills. Planning and organizational abilities. Proficiency in Microsoft Office. Fluency in Welsh (written and spoken). Desirable: CIM qualification or equivalent. Digital design skills (Adobe Creative Suite or equivalent). Experience with WordPress, PPC, email marketing, analytics, and CRM systems. Knowledge of safeguarding and Prevent policies. This role is ideal for a creative and driven individual with a passion for marketing and the Welsh language. If you thrive in a dynamic environment and want to make an impact, we encourage you to apply.

Role:- Employment Advisor Location:- Liverpool Salary:- £26,000 Role overview of an Employment Advisor Trigon Recruitment are recruiting for a reputable national training provider for an Employment Adviser. This role will carry a caseload of customers who are unemployed and referred by Job Centre Plus. An Employment Adviser will use a variety of techniques including effective diagnosis/initial assessment to identify barriers to employment, individual and group coaching, developing paper based marketing tools such as CV s, supporting and improving interview techniques, speculatively approaching employers with and on behalf of the customer to source vacancies and maximising on any Participant funding available to achieve sustainable employment. Experience working in the welfare to work/employability sector is an advantage but if you have worked as a travel consultant, recruitment and/or HR advisor/consultant, worked as a retail manager or any role where there is an emphasis on being a great people person with an ability to achieve targets then this role could be a good fit for you. An Employment Adviser will work towards targets relating to job starts and sustained employment, Main duties of an Employment Advisor:- Work towards a job start target each month Achieve sustained job outcomes each month Manage a caseload of customers and support them into work Create a smart and robust action plan for each customer Fully coach, motivate, inspire and develop customer employability skills Actively apply for roles with customers Fully preparing customers for job interviews Ensuring all paper based employability tools such as covering letters, CV s, speculative letters are in place Carrying out benefit calculations Signposting where applicable to partner agencies Liaising with employers to source exclusive job opportunities Fully updating the organisation database in a timely manner Key skills and attributes required for an Employment Advisor:- Organised and able to manage a caseload of job seekers Target driven Tenacious Driven Empathetic Motivational Inspiring Understanding Patient Deep understanding of employability Excellent people person with very competent communication skills Resilience This is a very rewarding role for the right candidate which requires a very capable and multi skilled individual to be successful. The organisation is well established and has a wonderful culture and ethos with low attrition rates. Please send your CV to apply. For an informal/confidential chat please call Craig Doyle at Trigon Recruitment

Role:- Functional Skills Tutor Location:- Remote (May need to travel to Bristol when required) Salary:- £32,000 This post will holistically plan, co-ordinate and deliver training for functional skills to apprentices based in the education and early years sectors. This could be at Level 1 and 2 and delivery will be to a varied clientele from Level 2 to Level 7 learners including middle and senior managers. Your knowledge and experience will be shared with apprentices to ensure they achieve their functional skills in a timely fashion Responsibilities Complete functional skills reviews with learners and identify skill and knowledge gaps Develop and take responsibility for the delivery of individual training plans tailored to learner needs Maintain records relevant to individual learners on Bud Access and work with BKSB software and analytics as applicable Deliver high-quality training to exceed awarding body quality standards for functional skills, in the workplace or remotely using Teams, as appropriate to the learners requirements Work closely with the Exams Officer to ensure learners are prepared to sit exams as swiftly as possible whilst on programme Deliver training using approved training resources for groups or individuals Deliver lessons using Teams Classroom Ensure all learners attend sessions as per the minimum requirements and missed sessions are recovered, e.g. recordings are watched or one to one sessions booked Support Tutors to ensure they take full responsibility for their learners and set, monitor and record progress and follow the exam protocol Essential Criteria Hold a qualification or have experience in delivering high quality functional skills training at Level 1 and 2 remotely and face to face Hold Level 2 Numeracy and Literacy qualifications Have experience of working with employers in a training or customer relations role Able to develop strong professional relationships with employers and learners Have strong IT skills and be willing to work with e-portfolio s Can motivate learners and ensure they complete on time Hold a full driving licence, have own vehicle and be willing to travel to customer sites Have high levels of motivation and the ability to use own initiative Robust internet connection at place of work To apply for this role please contact Robert Rowe at Trigon Recruitment on (phone number removed) for further information/confidential chat or send your CV