Merlin Entertainments

What you'll bring to the team Job Title: Senior Commercial ManagerLocation: Thorpe ParkContract:12-month Fixed-Term ContractTheSenior Commercial Managerwill oversee all aspects of secondary revenue generation. Working closely with the regional Commercial Excellence team you will deliver commercial strategies that drive secondary-spend commercial revenues. This role will manage the Commercial Specialists and Commercial Sales Managers, ensuring effective implementation of revenue initiatives in addition to world-class standards of retail operation on the Resort Responsibilities: You will take regional commercial delivery strategies and formulate these into locally delivered strategies. Key commercial revenue streams you will have responsibility for will be FastTrack, VIP experiences, retail outlets, F&B outlets, lockers, Events & Conferences and Schools. Your focus will be to optimise the income opportunities of all the above using local knowledge but strategic commercial direction to meet and surpass revenue figures. You will report into the Planning and Business Support Director, and line manage Commercial Specialists and Commercial Sales Managers. Develop and implement strategies to maximise secondary revenue streams available, including FastTrack, lockers, VIP experiences, and additional in-attraction services such as retail outlets and kiosks. Collaborate with the Regional Commercial Excellence Director (within the Global Commercial Function) to align local operations with broader regional and global commercial objectives. Act as the primary point of contact for commercial initiatives, fostering strong relationships with internal stakeholders and external partners. Oversee compliance of policies and procedures set forth within the Merlin Entertainments Group Health, Safety and Security Policy. Qualifications & Experience Significant experience in revenue management, commercial strategy, and delivering value-added guest services, ideally within the leisure, attractions, hospitality, or retail sectors. A strong track record of optimising secondary revenue streams, such as FastTrack, VIP experiences, or ancillary services, and proven success in implementing data-driven strategies to achieve commercial targets. Experience in managing and developing diverse teams, such as commercial and sales specialists, is essential. Strong analytical skills, stakeholder engagement abilities, and a collaborative approach to aligning local operations with global commercial objectives. Excellent leadership and organisational skills Benefits 33 days holiday (including bank holidays) 'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones! Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year's service Company Bonus Private pension scheme Private Medical Insurance 40% discount online off LEGO 25% discount in our on-site retail shops and restaurants Ongoing training and development opportunities Plus, many more Pay Range Competitive

What you'll bring to the team OI PEASANTS WE'RE RECRUITING! Ever fancied being part of the scariest and funniest journey through London's darkest past as an Actor? With spectacular sets and costumes to match, we pride ourselves on giving our guests a truly memorable experience and it's our Actors who really bring The London Dungeon to life! There's a variety of characters to sink your teeth into, one day you could be ridding the city streets of the plague and the next tearing out a traitor's tongue for betraying the King. So, your ability to learn scripts quickly and deliver strong strict performances will be paramount, as well as displaying high stamina and strong vocal ability. Our Trainers work hard to make sure that our cast are consistently delivering freakishly high standard shows, so we'll need you to adopt any directions given. Flexibility is important as our attractions are open daily and you'll be needed to work weekends, bank holidays and peak holiday seasons on a roster basis. For this reason, we advise that only candidates who can offer full availability and are prepared to work exclusively for us during this period, should apply at this time. This is a 8-month contract based upon a guaranteed minimum of 5 or 25 hours per week. Qualifications & Experience Someone who is outstanding at performing scripts and character acting Knowledge of voice control and taking direction to deliver consistently high standard shows Performance skills that could be utilised to create memorable experiences for our guests To be considered please attach your acting CV and up-to-date head shots. Benefits Alongside the opportunity to perform to thousands of international guests in your residency, you'll also receive: Monthly Bonus based on guest satisfaction 25% discount in our retail shops and restaurants and 40% off LEGO online Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year Discounted rates at Merlin hotels all over the world Employee pricing up to 55% off cinema tickets If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email one of the team will get back to you as soon as possible. Pay Range GBP £13.68/Hr.

An international attractions company is seeking an Admissions & River Operations Leader at the London Eye. This role involves overseeing daily operations, ensuring safety compliance, and maintaining exceptional service standards. The ideal candidate will have experience supervising teams, strong leadership skills, and the ability to drive sales and guest satisfaction. Benefits include discounts at various attractions and competitive salary.