Nicholas Associates Group

Job Reference: JN -3_ Our client is a groundworks and civil engineering contractor based in the South West working on residential groundworks, infrastructure projects. With a turnover of £100m, they focus on growing sustainably, with the right people in place. Responsibilities: Produce accurate quotations from drawings and submit tender returns Prepare rates for each item within the BOQ from first principles, technical knowledge and experience Attend pre & post contract reviews and client meetings Measuring & 'Taking-Off' quantities from drawings Sourcing pre-project information and supporting supplier / sub-contractor quotations, agreements & enquiries Experience Required: Must have previous experience in estimating with a groundworks contractor or civil engineering contractor Experience in the conversion of tenders for projects up to £10m+ The ability to communicate effectively and work on your own initiative Decisive and reliable with excellent attention to detail What's in it for you? Team culture - Great company, great people, strong Senior Management Team Autonomy - You'll have the freedom to work in your own way Progression - Clear progression and support, opportunity to progress to Head of Estimating/Estimating Director Stability - Stable company with strong finances and order book for 2025 Growth - The company are in a period of strategic growth and are forecasting an increase in turnover for 2025 Our client is offering a competitive salary (DOE) plus a company vehicle or car allowance, bonus, pension and additional benefits. This is an excellent opportunity for an Estimator who want's to progress. Please contact John Ashcroft for more information on About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice. For more information on this vacancy please contact uson .

Job Reference: JN -2_ Do you have a wealth of experience working within EDM Machining? (Electrical Discharge Machining) Would you be competent at being the technical specialist on site and the go to person for all things EDM? If so then please read on! The basics: Role: EDM Manager - Head of EDM Location: Alcester Salary: Up to £65000 Hours: Mon-Thurs (7.30am to 4.30pm), Fridays ( 7.30am to 12.30pm) - 39 hours per week Overview: We now require an EDM Manager to be the lead technical EDM specialist on site for this first class precision engineering business. The company have manufacturing sites across the UK with first class facilities and a range of machining and fabrication capabilities serving industries such as Aerospace. The ideal candidate EDM Manager may have some of the following, however, please note these are only desirable and not essential as all applications will be looked at individually: -A strong understanding of EDM principles, including spark erosion, dielectric fluids, and material removal rates. -Expertise in various EDM types, such as Wire EDM, Sinker EDM, and Hole Drilling EDM. -Familiarity with different electrode materials and their impact on the machining process. -Understanding of EDM machine setup, parameters optimisation, and tool wear monitoring. -Practical experience in operating and troubleshooting EDM machines and controls. Knowledge of machine calibration, maintenance, and adjustments to ensure optimal performance. -Familiarity with advanced CNC EDM systems, programming, and automation tools. Commutable from: Redditch, Alcester, Worcester, Birmingham and surrounding areas If you are interested in the EDM Manager role, please apply immediately due to the urgency of this position. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice. For more information on this vacancy please contact uson .

Posted on: 8th Aug 2025 Job Reference: JN -5_ Supply Chain Manager Vacancy - Envelope Packages - Nottinghamshire Looking for a role where your ambition matches the company's? Want to join a business that invests in your growth as much as you do? We have a fantastic opportunity for an experienced procurement lead. What you'll be responsible for: Running the procurement process end-to-end Liaising with Design, Production, Operations, and Suppliers Ensuring orders are placed OTIFNE (On Time In Full, No Errors) Managing procurement within timescales and budgets Driving successful outcomes for your allocated live projects Great company, great people, and a competitive remuneration package await you. The business is committed to CPD, values employees, and continuously improves its processes to deliver excellence. Please get in touch for more information! About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice. For more information on this vacancy please contact uson .

Job Reference: JN -7_ Contract: Full-Time Location: Warwick, UK, hybrid 1-2 days in office About the Role: Nicholas Associates has an excellent opportunity for a Customer Success Manager to join an innovative & award-winning tech client. We're looking for a strategic and customer-focused leader to join our client's management team. This new role will take ownership of the full customer journey - from onboarding and support, to training and long-term success - helping to improve how customers learn, adapt, and get real value from our client's product. You'll lead the Customer Service Manager and Product Training Manager, supporting both pre and post-sale experiences. Your goal is to build scalable processes, develop the customer education approach, and ensure that customer insights are driving continuous improvement across the business. This is a hands-on leadership role with influence across product, engineering, marketing, and commercial - and a great fit for someone who enjoys working cross-functionally to solve customer problems and scale customer impact. Key Responsibilities: Lead and support the Customer Service and Product Training Managers Foster a strong team culture with clear goals, collaboration, and accountability Champion professional development and operational excellence Ensure world-class customer support by enabling the team with tools and training to improve response workflows and to maximise service effectiveness. Customer Journey & Enablement Optimise the customer journey, reducing friction across product onboarding, training, and post-sale support Oversee the creation and development of educational resources (video tutorials, user manuals, online and in-person training) that empower users to get the most from our client's product Prioritise content development for all user levels (beginner to advanced), ensuring alignment with customer needs and use cases. Use customer feedback (e.g. NPS survey feedback, support tickets, product reviews and call recordings) to identify pain points and opportunities to improve training content, onboarding sequences and customer satisfaction Represent the customer across internal teams (Product, Marketing & Video Production) by sharing their feedback to help shape product development decisions and marketing strategy. Continuous Improvement & Strategic Impact Identify and address recurring customer issues through long-term and scalable solutions Collaborate cross-functionally to drive process improvements that enhance customer outcomes. Metrics & Reporting Own NPS strategy and reporting, leveraging data to inform priorities, measure success and to demonstrate impact Monitor CSAT survey responses and resolution time metrics Use data to inform priorities and track the success of CX initiatives. What we are looking for: Experience leading customer experience, customer success, or operations teams in a technology or product-led environment Strong team leadership and stakeholder management skills Customer-first mindset with a bias for action and improvement Analytical and data-informed approach to decision-making Experience working cross-functionally with product, engineering, and marketing Bonus: exposure to Agile, Lean, or continuous improvement methodologies. Why Join Us? Work in a fast-growing, innovative tech company making a global impact Hybrid working arrangements (2 days/week in our Warwick office) Close collaboration with senior leadership 25 days annual holiday + 8 public bank holidays Pension plan Health insurance 24/7 Employee Assistance Programme (EAP) Company share scheme Free on-site car parking Monthly team lunches A supportive and collaborative culture with opportunities to develop and grow. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice. For more information on this vacancy please contact uson .

Job Reference: JN -3_ Nicholas Associates is partnered with a groundworks sub-contractor based in the West Midlands, providing groundworks and civil engineering services to the construction industry. They are looking for a Health and Safety Advisor / Manager. The Health and Safety Advisor will be required to work on sites across the West Midlands. To succeed in this role, you will be expected to carry out the following responsibilities with a comfortable level of autonomy: Report to the regional HSE Manager and provide support and assistance to the HSE team, Construction Directors, Contracts Managers, and site teams on HSE issues. Build an accurate understanding of the Organisation's HSE policies and management system. Promote and ensure implementation of the organisation's occupational health & safety and environmental policies across all developments. Attend pre-commencement meetings as requested to proactively contribute to initial decisions made by the construction team on HSE matters. Lead accident/incident investigations and produce detailed and factual investigation reports with establishment of immediate, contributory, and root cause analysis. Be responsible for all on-site health, safety, and environmental issues. Ensure policies and procedures are implemented, adhered to, and developed in line with HSE guidelines, as well as mentoring staff. Experience Required: HSE qualifications such as NEBOSH & IOSH. Previous experience with a groundworks or civil engineering contractor. Experience in residential groundworks. Robust knowledge of construction and sub-contracting. Previous experience within the groundworks/construction/house building sector. Confident in using Microsoft Office Suite (Word, Excel, PowerPoint, Teams). If you are interested in this position, please call John Ashcroft on to discuss the opportunity further. About Us: We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group Privacy Notice. For more information on this vacancy please contact us on .

Job Reference: JN -7_ Our client is a specialist reinforced concrete frame contractor based in North London, working on projects across London and the Home Counties within the residential, commercial, and infrastructure sectors. About the role: Due to the awarding of new projects, our client is looking for a Health and Safety Manager to join their team based in West London. The successful Health and Safety professional will be responsible for covering 2 - 3 projects. As the Health and Safety Manager, you will be responsible for implementing the companies' health and safety policies, preparing method statements, risk assessments, construction phase plans, and undertaking site inspections. Requirements: HSE qualifications such as NEBOSH & IOSH. Must have previous experience with an RC Frame and groundworks contractor (main contractor experience would also be considered). Experience on civil engineering, demolition, and piling projects would be an advantage. Experience on commercial projects. Have a robust knowledge of construction and sub-contracting. Confident in using Microsoft Office Suite (Word, Excel, PowerPoint, Teams). About Us: We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group Privacy Notice.

Job Reference: JN -2_ Nicholas Associates are partnered with an established groundworks contractor who are recruiting for a Senior Engineer / Technical Manager. The contractor delivers civil engineering, groundworks, and infrastructure services to new build projects with top 10 house builders across the East Midlands. As Technical Manager, you will support the construction, commercial, and H&S teams through the management and communication of all technical aspects relating to the construction works undertaken by the business. Duties and Responsibilities: Technical Support for Site Engineers, including monthly site visits across all regions. Ensure engineers are completing relevant Q/A checks & recording As Built Information in line with agreed engineering requirements. Arrange Quarterly Engineering meetings providing meeting agenda. Managing Engineering Workload, ensuring job allocation across each individual region is split accordingly. Engineering Kit Management - Renewal/Calibration/Hiring/Invoices. S38 / S104 Adoption Management. Skills Required: Degree in Civil Engineering or Construction Management (not essential). Previous experience as a Site Engineer/Senior Site Engineer/Technical Manager. Experience of roads & sewers, residential groundworks. Taking off and scheduling of materials. Good communication and management skills. Ability to organise workload effectively for the purpose of meeting deadlines. Ability to work autonomously and flexibly, responding to business needs. Team Player. Our client is offering a competitive salary (D.O.E), company vehicle or allowance, bonus, pension, healthcare, and additional benefits. Great company, great people. Please contact John Ashcroft for more information at . About Us: We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group Privacy Notice. For more information on this vacancy please contact us at .