Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : High School Diploma Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team The inside sales team here at Worldpay from FIS is unique in many ways, from supporting over 220,000 SME s all the way up to 12,000 corporate sized accounts from acquiring to retention we really do support the UK economy through our products and services across the whole customer lifecycle. What we do really does matter to the UK economy and our customers alike from enabling business to trade across multiple platforms, grow into new markets internationally or through our ability to help keep business and consumers safe in these times. Our Gateshead based Business Engagement Team take centre stage when it comes to contacting our customers. Outbound calling our existing customers delivering a world class service whilst offering a range of card payment solutions and commercial offerings that will ultimately retain and grow our customers in this ever-changing world. We are passionate about what we do - and you will be too! What you will be doing You are responsible for calling existing Worldpay from FIS Customers. You will add value to our customers by discussing the products and services that we provide, promoting the benefits of Worldpay from FIS and use commercial negotiation in order to retain and enable customer and business growth. Use creative negotiation, commercial and sales techniques to understand the customer s requirements, in order to retain the business. Recommend solutions and use propositions to assist with Customers business growth. Retain and create new Worldpay terminal contracts. Educate customers regarding the benefits of Worldpay, our products and services. Handle complaints successfully in accordance with established FCA guidelines. Work simultaneously with multiple computer applications and databases Achieve challenging sales targets What you bring: Effective people skills and sensitivities when dealing with others Negotiation and communication skills, both written and verbal Good understanding of Worldpay from FIS products and services Solid analytical skill to determine customer needs coupled with strong decision-making and problem-solving skills to determine the right solution at the right time Positive, driven mentality that is resilient to change. Added bonus if you have: Analytical skills to determine client business needs and requirements Ability to work both independently and in a team environment Requires excellent time management and organizational skills Ability to remain calm under various levels of pressure Communicate ideas both verbally and in written form in a clear, concise and professional manner appropriate to any audience What we offer you Competitive salary of £23,470 Excellent monthly commission potential Sign on bonus of £2,200 A fantastic range of benefits including private medical cover, dental cover and travel insurance The chance to work on some of the most challenging, relevant issues in financial services & technology Varied and challenging work to help your development A work environment built on collaboration, flexibility and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Aug 01, 2022
Full time
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : High School Diploma Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team The inside sales team here at Worldpay from FIS is unique in many ways, from supporting over 220,000 SME s all the way up to 12,000 corporate sized accounts from acquiring to retention we really do support the UK economy through our products and services across the whole customer lifecycle. What we do really does matter to the UK economy and our customers alike from enabling business to trade across multiple platforms, grow into new markets internationally or through our ability to help keep business and consumers safe in these times. Our Gateshead based Business Engagement Team take centre stage when it comes to contacting our customers. Outbound calling our existing customers delivering a world class service whilst offering a range of card payment solutions and commercial offerings that will ultimately retain and grow our customers in this ever-changing world. We are passionate about what we do - and you will be too! What you will be doing You are responsible for calling existing Worldpay from FIS Customers. You will add value to our customers by discussing the products and services that we provide, promoting the benefits of Worldpay from FIS and use commercial negotiation in order to retain and enable customer and business growth. Use creative negotiation, commercial and sales techniques to understand the customer s requirements, in order to retain the business. Recommend solutions and use propositions to assist with Customers business growth. Retain and create new Worldpay terminal contracts. Educate customers regarding the benefits of Worldpay, our products and services. Handle complaints successfully in accordance with established FCA guidelines. Work simultaneously with multiple computer applications and databases Achieve challenging sales targets What you bring: Effective people skills and sensitivities when dealing with others Negotiation and communication skills, both written and verbal Good understanding of Worldpay from FIS products and services Solid analytical skill to determine customer needs coupled with strong decision-making and problem-solving skills to determine the right solution at the right time Positive, driven mentality that is resilient to change. Added bonus if you have: Analytical skills to determine client business needs and requirements Ability to work both independently and in a team environment Requires excellent time management and organizational skills Ability to remain calm under various levels of pressure Communicate ideas both verbally and in written form in a clear, concise and professional manner appropriate to any audience What we offer you Competitive salary of £23,470 Excellent monthly commission potential Sign on bonus of £2,200 A fantastic range of benefits including private medical cover, dental cover and travel insurance The chance to work on some of the most challenging, relevant issues in financial services & technology Varied and challenging work to help your development A work environment built on collaboration, flexibility and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : High School Diploma Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team The inside sales team here at Worldpay from FIS is unique in many ways, from supporting over 220,000 SME s all the way up to 12,000 corporate sized accounts from acquiring to retention we really do support the UK economy through our products and services across the whole customer lifecycle. What we do really does matter to the UK economy and our customers alike from enabling business to trade across multiple platforms, grow into new markets internationally or through our ability to help keep business and consumers safe in these times. Our Gateshead based Business Engagement Team take centre stage when it comes to contacting our customers. Outbound calling our existing customers delivering a world class service whilst offering a range of card payment solutions and commercial offerings that will ultimately retain and grow our customers in this ever-changing world. We are passionate about what we do - and you will be too! What you will be doing You are responsible for calling existing Worldpay from FIS Customers. You will add value to our customers by discussing the products and services that we provide, promoting the benefits of Worldpay from FIS and use commercial negotiation in order to retain and enable customer and business growth. Use creative negotiation, commercial and sales techniques to understand the customer s requirements, in order to retain the business. Recommend solutions and use propositions to assist with Customers business growth. Retain and create new Worldpay terminal contracts. Educate customers regarding the benefits of Worldpay, our products and services. Handle complaints successfully in accordance with established FCA guidelines. Work simultaneously with multiple computer applications and databases Achieve challenging sales targets What you bring: Effective people skills and sensitivities when dealing with others Negotiation and communication skills, both written and verbal Good understanding of Worldpay from FIS products and services Solid analytical skill to determine customer needs coupled with strong decision-making and problem-solving skills to determine the right solution at the right time Positive, driven mentality that is resilient to change. Added bonus if you have: Analytical skills to determine client business needs and requirements Ability to work both independently and in a team environment Requires excellent time management and organizational skills Ability to remain calm under various levels of pressure Communicate ideas both verbally and in written form in a clear, concise and professional manner appropriate to any audience What we offer you Competitive salary of £23,470 Excellent monthly commission potential Sign on bonus of £2,200 A fantastic range of benefits including private medical cover, dental cover and travel insurance The chance to work on some of the most challenging, relevant issues in financial services & technology Varied and challenging work to help your development A work environment built on collaboration, flexibility and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Aug 01, 2022
Full time
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : High School Diploma Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team The inside sales team here at Worldpay from FIS is unique in many ways, from supporting over 220,000 SME s all the way up to 12,000 corporate sized accounts from acquiring to retention we really do support the UK economy through our products and services across the whole customer lifecycle. What we do really does matter to the UK economy and our customers alike from enabling business to trade across multiple platforms, grow into new markets internationally or through our ability to help keep business and consumers safe in these times. Our Gateshead based Business Engagement Team take centre stage when it comes to contacting our customers. Outbound calling our existing customers delivering a world class service whilst offering a range of card payment solutions and commercial offerings that will ultimately retain and grow our customers in this ever-changing world. We are passionate about what we do - and you will be too! What you will be doing You are responsible for calling existing Worldpay from FIS Customers. You will add value to our customers by discussing the products and services that we provide, promoting the benefits of Worldpay from FIS and use commercial negotiation in order to retain and enable customer and business growth. Use creative negotiation, commercial and sales techniques to understand the customer s requirements, in order to retain the business. Recommend solutions and use propositions to assist with Customers business growth. Retain and create new Worldpay terminal contracts. Educate customers regarding the benefits of Worldpay, our products and services. Handle complaints successfully in accordance with established FCA guidelines. Work simultaneously with multiple computer applications and databases Achieve challenging sales targets What you bring: Effective people skills and sensitivities when dealing with others Negotiation and communication skills, both written and verbal Good understanding of Worldpay from FIS products and services Solid analytical skill to determine customer needs coupled with strong decision-making and problem-solving skills to determine the right solution at the right time Positive, driven mentality that is resilient to change. Added bonus if you have: Analytical skills to determine client business needs and requirements Ability to work both independently and in a team environment Requires excellent time management and organizational skills Ability to remain calm under various levels of pressure Communicate ideas both verbally and in written form in a clear, concise and professional manner appropriate to any audience What we offer you Competitive salary of £23,470 Excellent monthly commission potential Sign on bonus of £2,200 A fantastic range of benefits including private medical cover, dental cover and travel insurance The chance to work on some of the most challenging, relevant issues in financial services & technology Varied and challenging work to help your development A work environment built on collaboration, flexibility and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : High School Diploma Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team The inside sales team here at Worldpay from FIS is unique in many ways, from supporting over 220,000 SME s all the way up to 12,000 corporate sized accounts from acquiring to retention we really do support the UK economy through our products and services across the whole customer lifecycle. What we do really does matter to the UK economy and our customers alike from enabling business to trade across multiple platforms, grow into new markets internationally or through our ability to help keep business and consumers safe in these times. Our Gateshead based Business Engagement Team take centre stage when it comes to contacting our customers. Outbound calling our existing customers delivering a world class service whilst offering a range of card payment solutions and commercial offerings that will ultimately retain and grow our customers in this ever-changing world. We are passionate about what we do - and you will be too! What you will be doing You are responsible for calling existing Worldpay from FIS Customers. You will add value to our customers by discussing the products and services that we provide, promoting the benefits of Worldpay from FIS and use commercial negotiation in order to retain and enable customer and business growth. Use creative negotiation, commercial and sales techniques to understand the customer s requirements, in order to retain the business. Recommend solutions and use propositions to assist with Customers business growth. Retain and create new Worldpay terminal contracts. Educate customers regarding the benefits of Worldpay, our products and services. Handle complaints successfully in accordance with established FCA guidelines. Work simultaneously with multiple computer applications and databases Achieve challenging sales targets What you bring: Effective people skills and sensitivities when dealing with others Negotiation and communication skills, both written and verbal Good understanding of Worldpay from FIS products and services Solid analytical skill to determine customer needs coupled with strong decision-making and problem-solving skills to determine the right solution at the right time Positive, driven mentality that is resilient to change. Added bonus if you have: Analytical skills to determine client business needs and requirements Ability to work both independently and in a team environment Requires excellent time management and organizational skills Ability to remain calm under various levels of pressure Communicate ideas both verbally and in written form in a clear, concise and professional manner appropriate to any audience What we offer you Competitive salary of £23,470 Excellent monthly commission potential Sign on bonus of £2,200 A fantastic range of benefits including private medical cover, dental cover and travel insurance The chance to work on some of the most challenging, relevant issues in financial services & technology Varied and challenging work to help your development A work environment built on collaboration, flexibility and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Aug 01, 2022
Full time
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : High School Diploma Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team The inside sales team here at Worldpay from FIS is unique in many ways, from supporting over 220,000 SME s all the way up to 12,000 corporate sized accounts from acquiring to retention we really do support the UK economy through our products and services across the whole customer lifecycle. What we do really does matter to the UK economy and our customers alike from enabling business to trade across multiple platforms, grow into new markets internationally or through our ability to help keep business and consumers safe in these times. Our Gateshead based Business Engagement Team take centre stage when it comes to contacting our customers. Outbound calling our existing customers delivering a world class service whilst offering a range of card payment solutions and commercial offerings that will ultimately retain and grow our customers in this ever-changing world. We are passionate about what we do - and you will be too! What you will be doing You are responsible for calling existing Worldpay from FIS Customers. You will add value to our customers by discussing the products and services that we provide, promoting the benefits of Worldpay from FIS and use commercial negotiation in order to retain and enable customer and business growth. Use creative negotiation, commercial and sales techniques to understand the customer s requirements, in order to retain the business. Recommend solutions and use propositions to assist with Customers business growth. Retain and create new Worldpay terminal contracts. Educate customers regarding the benefits of Worldpay, our products and services. Handle complaints successfully in accordance with established FCA guidelines. Work simultaneously with multiple computer applications and databases Achieve challenging sales targets What you bring: Effective people skills and sensitivities when dealing with others Negotiation and communication skills, both written and verbal Good understanding of Worldpay from FIS products and services Solid analytical skill to determine customer needs coupled with strong decision-making and problem-solving skills to determine the right solution at the right time Positive, driven mentality that is resilient to change. Added bonus if you have: Analytical skills to determine client business needs and requirements Ability to work both independently and in a team environment Requires excellent time management and organizational skills Ability to remain calm under various levels of pressure Communicate ideas both verbally and in written form in a clear, concise and professional manner appropriate to any audience What we offer you Competitive salary of £23,470 Excellent monthly commission potential Sign on bonus of £2,200 A fantastic range of benefits including private medical cover, dental cover and travel insurance The chance to work on some of the most challenging, relevant issues in financial services & technology Varied and challenging work to help your development A work environment built on collaboration, flexibility and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0% About the team The Worldwide Payment Gateway (WPG) DBA team has 6 x DBAs located in our Cambridge and India offices and is part of the wider WPG support team of 46 x engineers. We employ Site Reliability Engineering (SRE) practices to consistently improve the stability and reliability of our eCommerce platform and its underpinning databases. There is a great collaboration spirit in the team as we continually mentor and cross train each other to ensure everyone succeeds. What you will be doing You will be managing and maintaining the Oracle database environments across test and production You will proactively identify and implement improvements to help our operational duties You will partake in the team 24/7 on-call function on a rotating basis You will provide QA validation for database designs and code written by developers Identify improvements and close gaps on our team knowledge base repository. Where applicable maintain and update our database standards documentation You will help set up new database environments for our dev/test colleagues You will be involved in troubleshooting and investigation production system problems Other Significant Role Requirements: A flexible approach is necessary for the role as determined by production issues You must be pro-active, show initiative and be a self-starter Excellent communication skills are essential, to gather and impart information effectively within the department and to the wider business "Can do" attitude and a sense of responsibility for the wider implications of software engineering Flexible approach to working hours to ensure project deadlines are achieved Problem solving skills What you bring: 3+ years of experience in a working environment with: Oracle Database 12c+ Database performance tuning. Oracle Golden Gate (desirable) Oracle RAC, RMAN, Data Guard, ASM and Grid Control UNIX (Solaris and/or Linux) SQL & PL/SQL development skills UNIX shell scripting. Proven experience in the support of Oracle databases in financial services Experience of complex online applications and/or the finance industry Demonstrable track record in delivering work to schedule and specification Experience of database design in large database systems Good knowledge of database security and auditing, along with exposure to PCI-DSS Experience of highly available complex online systems. Design/develop and test small-medium technical changes with little or no supervision to ensure systems are reliable and fit for purpose Create technical documentation related to a specific area in order to assist record keeping and share knowledge with others Mentor more junior staff to help with their technical development and ensure quality outputs Carry out investigations and analyses into relatively complex problems in order to provide solutions for the business Liaise and develop relationships with internal and external parties to understand their requirements and develop a consistent approach Develop, design and provide suggestions for improvement to technical platforms or working practices, producing several options for a problem/change and justifying recommendation for optimal solution in order to met business requirements Deliver medium sized projects and review work of more junior staff on small scale projects to support technology initiatives and deliver to time and budget Added bonus if you have: Oracle Golden Gate Advanced level of technical qualifications (or equivalent experience) Good written and verbal communication skills; ability to explain technical concepts to non-technical audiences Analytical skills and ability to identify issues and business risk Proven track record of providing technical solutions Experience of working across several platforms Experience of leading and delivering technical projects ITIL familiarisation What we offer you A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities The chance to work on some of the most challenging, relevant issues in financial services & technology A work environment built on collaboration, flexibility and respect Varied and challenging work to help you grow your technical skillset Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Jun 26, 2022
Full time
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0% About the team The Worldwide Payment Gateway (WPG) DBA team has 6 x DBAs located in our Cambridge and India offices and is part of the wider WPG support team of 46 x engineers. We employ Site Reliability Engineering (SRE) practices to consistently improve the stability and reliability of our eCommerce platform and its underpinning databases. There is a great collaboration spirit in the team as we continually mentor and cross train each other to ensure everyone succeeds. What you will be doing You will be managing and maintaining the Oracle database environments across test and production You will proactively identify and implement improvements to help our operational duties You will partake in the team 24/7 on-call function on a rotating basis You will provide QA validation for database designs and code written by developers Identify improvements and close gaps on our team knowledge base repository. Where applicable maintain and update our database standards documentation You will help set up new database environments for our dev/test colleagues You will be involved in troubleshooting and investigation production system problems Other Significant Role Requirements: A flexible approach is necessary for the role as determined by production issues You must be pro-active, show initiative and be a self-starter Excellent communication skills are essential, to gather and impart information effectively within the department and to the wider business "Can do" attitude and a sense of responsibility for the wider implications of software engineering Flexible approach to working hours to ensure project deadlines are achieved Problem solving skills What you bring: 3+ years of experience in a working environment with: Oracle Database 12c+ Database performance tuning. Oracle Golden Gate (desirable) Oracle RAC, RMAN, Data Guard, ASM and Grid Control UNIX (Solaris and/or Linux) SQL & PL/SQL development skills UNIX shell scripting. Proven experience in the support of Oracle databases in financial services Experience of complex online applications and/or the finance industry Demonstrable track record in delivering work to schedule and specification Experience of database design in large database systems Good knowledge of database security and auditing, along with exposure to PCI-DSS Experience of highly available complex online systems. Design/develop and test small-medium technical changes with little or no supervision to ensure systems are reliable and fit for purpose Create technical documentation related to a specific area in order to assist record keeping and share knowledge with others Mentor more junior staff to help with their technical development and ensure quality outputs Carry out investigations and analyses into relatively complex problems in order to provide solutions for the business Liaise and develop relationships with internal and external parties to understand their requirements and develop a consistent approach Develop, design and provide suggestions for improvement to technical platforms or working practices, producing several options for a problem/change and justifying recommendation for optimal solution in order to met business requirements Deliver medium sized projects and review work of more junior staff on small scale projects to support technology initiatives and deliver to time and budget Added bonus if you have: Oracle Golden Gate Advanced level of technical qualifications (or equivalent experience) Good written and verbal communication skills; ability to explain technical concepts to non-technical audiences Analytical skills and ability to identify issues and business risk Proven track record of providing technical solutions Experience of working across several platforms Experience of leading and delivering technical projects ITIL familiarisation What we offer you A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities The chance to work on some of the most challenging, relevant issues in financial services & technology A work environment built on collaboration, flexibility and respect Varied and challenging work to help you grow your technical skillset Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
