Commercial Claims Handler £35-40k Poole / Bournemouth / Southampton Hybrid Working Commercial Insurance Are you an experienced Commercial Claims Handler who enjoys taking ownership of claims, working closely with clients and insurers, and improving the way things are done? CKB Recruitment is working with a growing independent insurance business that is looking to appoint an experienced Commercial Claims Handler to strengthen its claims capability across the South Coast. This is a hands-on role with plenty of variety. You'll manage a portfolio of commercial claims across Employers' Liability, Public Liability and Property , while also providing oversight around elements of the business's fleet claims reporting. Just as importantly, you'll have the opportunity to help shape how the claims function operates as the business continues to grow. The role You'll take responsibility for managing both existing and new commercial claims from notification through to settlement, acting as a key point of contact for clients and working closely with insurers, loss adjusters and other third parties. Your responsibilities will include: Handling a range of Employers' Liability, Public Liability and Property claims Managing claims from first notification through to resolution Providing regular updates and guidance to clients throughout the claims process Liaising with insurers, loss adjusters, solicitors and other relevant parties Reviewing claim progress and helping drive matters towards a satisfactory conclusion Assisting with the oversight and reporting of fleet claims Maintaining accurate claims records and producing relevant reporting Identifying areas where claims processes can be improved Helping the business introduce more structured and robust claims procedures as it grows Working closely with colleagues across the wider broking team What are they looking for? This opportunity would suit someone who already has solid experience handling commercial insurance claims and is comfortable managing cases with a good degree of autonomy. Ideally, you'll have experience across areas such as: Employers' Liability Public Liability Commercial Property Commercial Motor or Fleet claims You'll need to be confident communicating with clients, insurers and external parties, with the technical knowledge to understand how claims should progress and the organisation to keep multiple cases moving at the same time. Just as important will be your ability to look at how things are currently being done and suggest ways to make the claims process more effective. Future progression Initially, this is very much a hands-on claims position. However, the business is growing and expects its claims requirements to expand over time. As that happens, there could be an opportunity for the successful person to help build and potentially lead a wider claims team in the future. There is no expectation that you step straight into management. The immediate priority is finding someone who can take ownership of the current claims workload and help develop a stronger claims framework for the business. Location and working pattern The business is particularly interested in candidates based around: Poole Bournemouth Southampton The role will be hybrid, with two days per week office-based. Initially, those two office days will need to be worked from the company's Newbury office. The business is currently planning to secure and launch a new office in the Poole area within the next three months. Once that office is established, the intention is for the successful person's office-based days to move across to the new Poole location. There is some flexibility around how this is structured for the right individual, but candidates will need to be comfortable travelling to Newbury two days per week during the initial period. This is a great opportunity for someone who wants the flexibility of hybrid working while still being closely involved with a growing independent insurance business. If you're an experienced Commercial Claims Handler looking for a role where you can have genuine input, take ownership of claims and potentially grow with the business over the longer term, we'd be very interested in hearing from you. Apply today or contact CKB Recruitment for a confidential discussion.
Sep 19, 2026
Full time
Commercial Claims Handler £35-40k Poole / Bournemouth / Southampton Hybrid Working Commercial Insurance Are you an experienced Commercial Claims Handler who enjoys taking ownership of claims, working closely with clients and insurers, and improving the way things are done? CKB Recruitment is working with a growing independent insurance business that is looking to appoint an experienced Commercial Claims Handler to strengthen its claims capability across the South Coast. This is a hands-on role with plenty of variety. You'll manage a portfolio of commercial claims across Employers' Liability, Public Liability and Property , while also providing oversight around elements of the business's fleet claims reporting. Just as importantly, you'll have the opportunity to help shape how the claims function operates as the business continues to grow. The role You'll take responsibility for managing both existing and new commercial claims from notification through to settlement, acting as a key point of contact for clients and working closely with insurers, loss adjusters and other third parties. Your responsibilities will include: Handling a range of Employers' Liability, Public Liability and Property claims Managing claims from first notification through to resolution Providing regular updates and guidance to clients throughout the claims process Liaising with insurers, loss adjusters, solicitors and other relevant parties Reviewing claim progress and helping drive matters towards a satisfactory conclusion Assisting with the oversight and reporting of fleet claims Maintaining accurate claims records and producing relevant reporting Identifying areas where claims processes can be improved Helping the business introduce more structured and robust claims procedures as it grows Working closely with colleagues across the wider broking team What are they looking for? This opportunity would suit someone who already has solid experience handling commercial insurance claims and is comfortable managing cases with a good degree of autonomy. Ideally, you'll have experience across areas such as: Employers' Liability Public Liability Commercial Property Commercial Motor or Fleet claims You'll need to be confident communicating with clients, insurers and external parties, with the technical knowledge to understand how claims should progress and the organisation to keep multiple cases moving at the same time. Just as important will be your ability to look at how things are currently being done and suggest ways to make the claims process more effective. Future progression Initially, this is very much a hands-on claims position. However, the business is growing and expects its claims requirements to expand over time. As that happens, there could be an opportunity for the successful person to help build and potentially lead a wider claims team in the future. There is no expectation that you step straight into management. The immediate priority is finding someone who can take ownership of the current claims workload and help develop a stronger claims framework for the business. Location and working pattern The business is particularly interested in candidates based around: Poole Bournemouth Southampton The role will be hybrid, with two days per week office-based. Initially, those two office days will need to be worked from the company's Newbury office. The business is currently planning to secure and launch a new office in the Poole area within the next three months. Once that office is established, the intention is for the successful person's office-based days to move across to the new Poole location. There is some flexibility around how this is structured for the right individual, but candidates will need to be comfortable travelling to Newbury two days per week during the initial period. This is a great opportunity for someone who wants the flexibility of hybrid working while still being closely involved with a growing independent insurance business. If you're an experienced Commercial Claims Handler looking for a role where you can have genuine input, take ownership of claims and potentially grow with the business over the longer term, we'd be very interested in hearing from you. Apply today or contact CKB Recruitment for a confidential discussion.
Assurance & Complaints Analyst South Cerney, Gloucestershire £26,000-£27,000 + Excellent Benefits Hybrid Working Enjoy working with Excel, solving problems and making sense of data? Looking for an opportunity to turn those interests into a career? CKB Recruitment is working with an established financial services organisation to recruit an Assurance & Complaints Analyst. This opportunity would suit someone earlier in their career who enjoys working with information, spotting patterns and understanding why things happen. Perhaps you're in an administration, customer service or reporting role and particularly enjoy the spreadsheet and problem-solving side of your work. The main focus is on your Excel knowledge, attention to detail and interest in data and management information (MI) . You don't need to be an established analyst to bring something valuable to this role. What will you be doing? You'll support the team with analysis, reporting and administration, helping the business understand its performance and improve the service it provides to customers. Your responsibilities will include: Using Excel to organise, check and analyse information, making use of formulas. Helping prepare MI reports and identify trends, recurring issues and areas for improvement. Supporting complaints administration and keeping records accurate and up to date. Assisting with quality assurance checks and recording findings. Helping maintain information relating to vulnerable customers and risk events. Supporting wider administration, including data requests and training records. It's a varied role where being curious, asking questions and checking the detail will help you make a difference. Who are we looking for? Ideally, you'll bring: Knowledge of Excel formulas and confidence working with spreadsheets. An interest in problem solving and investigating discrepancies. An enthusiasm for data and MI, with a desire to develop your analytical skills. Strong attention to detail and an organised, methodical approach. Clear communication skills and the confidence to ask questions. A willingness to learn about complaints, quality assurance and customer outcomes. GCSE Maths and English at grade C/4 or equivalent. Experience involving administration, spreadsheets, reporting or customer service could provide a useful starting point. Above all, we're interested in someone who enjoys working with data and wants to build on that interest. The salary and benefits £26,000-£28,000 basic salary, depending on experience. 10% employer pension contribution, with no employee contribution required. Annual performance-related bonus of up to 10%, based on KPIs. 25 days' holiday plus bank holidays. Hybrid working. A 36.25-hour working week. Private health cover after three months. Health cash plan and eye-care package. Life assurance at four times your salary . Two paid charity days. Free parking. If you enjoy Excel, have an eye for detail and want to develop your career in analysis and reporting, we'd love to hear from you. Apply today through CKB Recruitment.
Sep 19, 2026
Full time
Assurance & Complaints Analyst South Cerney, Gloucestershire £26,000-£27,000 + Excellent Benefits Hybrid Working Enjoy working with Excel, solving problems and making sense of data? Looking for an opportunity to turn those interests into a career? CKB Recruitment is working with an established financial services organisation to recruit an Assurance & Complaints Analyst. This opportunity would suit someone earlier in their career who enjoys working with information, spotting patterns and understanding why things happen. Perhaps you're in an administration, customer service or reporting role and particularly enjoy the spreadsheet and problem-solving side of your work. The main focus is on your Excel knowledge, attention to detail and interest in data and management information (MI) . You don't need to be an established analyst to bring something valuable to this role. What will you be doing? You'll support the team with analysis, reporting and administration, helping the business understand its performance and improve the service it provides to customers. Your responsibilities will include: Using Excel to organise, check and analyse information, making use of formulas. Helping prepare MI reports and identify trends, recurring issues and areas for improvement. Supporting complaints administration and keeping records accurate and up to date. Assisting with quality assurance checks and recording findings. Helping maintain information relating to vulnerable customers and risk events. Supporting wider administration, including data requests and training records. It's a varied role where being curious, asking questions and checking the detail will help you make a difference. Who are we looking for? Ideally, you'll bring: Knowledge of Excel formulas and confidence working with spreadsheets. An interest in problem solving and investigating discrepancies. An enthusiasm for data and MI, with a desire to develop your analytical skills. Strong attention to detail and an organised, methodical approach. Clear communication skills and the confidence to ask questions. A willingness to learn about complaints, quality assurance and customer outcomes. GCSE Maths and English at grade C/4 or equivalent. Experience involving administration, spreadsheets, reporting or customer service could provide a useful starting point. Above all, we're interested in someone who enjoys working with data and wants to build on that interest. The salary and benefits £26,000-£28,000 basic salary, depending on experience. 10% employer pension contribution, with no employee contribution required. Annual performance-related bonus of up to 10%, based on KPIs. 25 days' holiday plus bank holidays. Hybrid working. A 36.25-hour working week. Private health cover after three months. Health cash plan and eye-care package. Life assurance at four times your salary . Two paid charity days. Free parking. If you enjoy Excel, have an eye for detail and want to develop your career in analysis and reporting, we'd love to hear from you. Apply today through CKB Recruitment.
Workplace Pensions & Employee Benefits Consultant Stockton £40,000-£50,000 depending on experience Full-time, with 3-4 days per week considered 40 working-from-home days per year Do you have experience in workplace pensions, healthcare and group risk, and want a role where you can help shape a growing employee benefits business? CKB Recruitment is working with an expanding employee benefits consultancy to recruit a Workplace Pensions & Employee Benefits Consultant for its Stockton office. This is an opportunity to combine technical expertise with client relationship management, supporting an existing portfolio while helping develop the business's workplace pensions offering. You'll join a consultancy whose work extends beyond traditional insured benefits, giving you the opportunity to help employers build benefit packages that meet the needs of their people. The opportunity Workplace pensions will be a central part of your role. You'll carry out technical reviews, provide ongoing advice and support, and produce and deliver annual Workplace Pension Governance Reviews. Alongside this, you'll advise on healthcare and group risk, helping corporate clients review their arrangements and identify opportunities to improve them. Your responsibilities will include: Managing and developing corporate client relationships, delivering a responsive and professional service. Reviewing workplace pension arrangements and delivering annual governance reviews. Supporting clients with healthcare and group risk market reviews, scheme design and implementation. Liaising with providers and overseeing ongoing scheme management. Helping employers communicate their benefits effectively to employees. Identifying suitable new business and cross-selling opportunities. Working with colleagues on wider benefits, including flexible benefits, salary sacrifice schemes, employee engagement and wellbeing. Maintaining accurate records and high standards of compliance and quality. The experience you'll need Workplace pensions experience is essential, gained within an employee benefits or financial planning environment. You must also have experience in healthcare and group risk. You'll be comfortable explaining technical information clearly, building relationships and spotting opportunities to add value for clients. We're looking for someone who is: Professional, personable and focused on delivering excellent client outcomes. Commercially aware, with the confidence to identify and develop opportunities. Proactive and organised, with strong attention to detail. Comfortable taking ownership while working collaboratively with colleagues. You do not need to be a qualified Financial Planner. Relevant qualifications or financial planning experience would be an advantage. Where appropriate, and subject to internal and compliance approval, this could create opportunities to support financial wellbeing seminars for corporate clients and their employees. Working arrangements The role is based from the Stockton office, with 40 working-from-home days per year. It is not a fully remote position. Full-time is preferred, although applications from candidates looking for three or four days per week will be considered. Office Hours are Monday to Friday, 9am - 5pm, however they offer flexi time, so you can work 8am-4pm, 9am-5pm or 10am to 6pm when needed Salary and benefits £40,000-£50,000, depending on experience. Simplyhealth health cash plan, offering 100% reimbursement on eligible costs within scheme limits, including optical, dental, physiotherapy, health checks and prescriptions, plus hospital-stay and new-baby benefits. Free 24/7 virtual GP access. Mental health support, including a 24/7 helpline, six free counselling sessions per year and a Mental Health First Aider network. Free group life assurance at three times your salary. Employee Assistance Programme offering 24/7 emotional, financial and legal support. Shopping Squirrel discounts and cashback platform, free to join, with access to offers across approximately 98% of UK retailers. Workplace Nursery Partnership offering a tax-efficient childcare salary sacrifice scheme. Workplace pension with employer and employee contributions. Learning and development support, including training, leadership coaching and professional qualifications. If you're looking to put your workplace pensions and employee benefits experience to work in a growing consultancy, apply through CKB Recruitment for a confidential conversation.
Sep 19, 2026
Full time
Workplace Pensions & Employee Benefits Consultant Stockton £40,000-£50,000 depending on experience Full-time, with 3-4 days per week considered 40 working-from-home days per year Do you have experience in workplace pensions, healthcare and group risk, and want a role where you can help shape a growing employee benefits business? CKB Recruitment is working with an expanding employee benefits consultancy to recruit a Workplace Pensions & Employee Benefits Consultant for its Stockton office. This is an opportunity to combine technical expertise with client relationship management, supporting an existing portfolio while helping develop the business's workplace pensions offering. You'll join a consultancy whose work extends beyond traditional insured benefits, giving you the opportunity to help employers build benefit packages that meet the needs of their people. The opportunity Workplace pensions will be a central part of your role. You'll carry out technical reviews, provide ongoing advice and support, and produce and deliver annual Workplace Pension Governance Reviews. Alongside this, you'll advise on healthcare and group risk, helping corporate clients review their arrangements and identify opportunities to improve them. Your responsibilities will include: Managing and developing corporate client relationships, delivering a responsive and professional service. Reviewing workplace pension arrangements and delivering annual governance reviews. Supporting clients with healthcare and group risk market reviews, scheme design and implementation. Liaising with providers and overseeing ongoing scheme management. Helping employers communicate their benefits effectively to employees. Identifying suitable new business and cross-selling opportunities. Working with colleagues on wider benefits, including flexible benefits, salary sacrifice schemes, employee engagement and wellbeing. Maintaining accurate records and high standards of compliance and quality. The experience you'll need Workplace pensions experience is essential, gained within an employee benefits or financial planning environment. You must also have experience in healthcare and group risk. You'll be comfortable explaining technical information clearly, building relationships and spotting opportunities to add value for clients. We're looking for someone who is: Professional, personable and focused on delivering excellent client outcomes. Commercially aware, with the confidence to identify and develop opportunities. Proactive and organised, with strong attention to detail. Comfortable taking ownership while working collaboratively with colleagues. You do not need to be a qualified Financial Planner. Relevant qualifications or financial planning experience would be an advantage. Where appropriate, and subject to internal and compliance approval, this could create opportunities to support financial wellbeing seminars for corporate clients and their employees. Working arrangements The role is based from the Stockton office, with 40 working-from-home days per year. It is not a fully remote position. Full-time is preferred, although applications from candidates looking for three or four days per week will be considered. Office Hours are Monday to Friday, 9am - 5pm, however they offer flexi time, so you can work 8am-4pm, 9am-5pm or 10am to 6pm when needed Salary and benefits £40,000-£50,000, depending on experience. Simplyhealth health cash plan, offering 100% reimbursement on eligible costs within scheme limits, including optical, dental, physiotherapy, health checks and prescriptions, plus hospital-stay and new-baby benefits. Free 24/7 virtual GP access. Mental health support, including a 24/7 helpline, six free counselling sessions per year and a Mental Health First Aider network. Free group life assurance at three times your salary. Employee Assistance Programme offering 24/7 emotional, financial and legal support. Shopping Squirrel discounts and cashback platform, free to join, with access to offers across approximately 98% of UK retailers. Workplace Nursery Partnership offering a tax-efficient childcare salary sacrifice scheme. Workplace pension with employer and employee contributions. Learning and development support, including training, leadership coaching and professional qualifications. If you're looking to put your workplace pensions and employee benefits experience to work in a growing consultancy, apply through CKB Recruitment for a confidential conversation.
Commercial Insurance Broker / Account Executive £30,000 - £40,000 Basic + Uncapped Commission + Full Dip CII Support Are you an ambitious insurance professional with at least two years' commercial insurance experience looking for a role where your effort directly impacts your earnings? Perhaps you're an Account Handler ready for a more client-facing, sales-focused position. Maybe you're working for a large corporate broker and want the freedom, recognition and earning potential that comes with joining a successful independent brokerage. If that sounds like you, this could be the opportunity you've been looking for. Our client is a growing independent commercial insurance broker with a reputation for rewarding performance, investing in staff development and providing genuine career progression. Built around a meritocratic culture, they recognise and reward those who are willing to put in the work and build lasting client relationships. Why Join? Unlike many broking opportunities where you're expected to generate opportunities from scratch, you'll be supported by extensive data and existing client opportunities from day one. You'll have access to: A database of approximately 45,000 local business contacts Around 300 monthly renewal opportunities, including existing clients, lapsed clients and previously quoted prospects Full support to achieve your Dip CII qualification A highly competitive and uncapped commission structure A business that believes in meeting clients face-to-face and building long-term relationships This gives you a genuine opportunity to start producing income quickly while developing your own portfolio of clients. The Role You'll work with SME and Mid-Market businesses across a broad range of industries, handling premiums from £500 to £50,000 and clients with turnovers typically ranging from £1 million to £10 million. Your role will involve identifying opportunities, advising clients on their insurance requirements and building long-term relationships that generate repeat business and referrals. This is an excellent opportunity for someone who enjoys sales, thrives on building relationships and wants greater ownership of their success. What You'll Need A minimum of two years' commercial insurance broking or insurance sales experience Knowledge of key commercial insurance products including Property, Liability, Professional Indemnity and Commercial Combined policies Strong communication and relationship-building skills A proactive and sales-driven approach A desire to develop professionally and build a successful long-term career within insurance Commission Structure The monthly target is £4,000 income. Once achieved, commission is paid on a sliding scale ranging from 25% to 50% of income generated , creating significant earning potential for successful brokers. Importantly, there are no carried-forward deficits or complicated clawback arrangements, meaning your performance is rewarded in the month you achieve it. Benefits Basic salary of £30,000 - £40,000 Uncapped commission structure - 25-50% on income generated on a sliding scale. Full Dip CII study support Pension scheme Group Personal Accident cover 20 days holiday plus bank holidays Christmas shutdown (half day Christmas Eve and return on 2nd January) Supportive and collaborative team environment Clear career progression opportunities About the Business This is a well-established independent broker that continues to grow year after year. They pride themselves on delivering exceptional service to clients while creating an environment where employees are supported, developed and rewarded. Every member of the team is encouraged to progress professionally, with many working towards or achieving Dip CII qualifications with full company support. If you're looking for a business where your contribution is recognised, your earnings aren't capped, and your career development is taken seriously, we'd love to hear from you. Interested? For a confidential discussion about this opportunity, contact Kieran at CKB Recruitment today. Alternatively, click Apply and send across your CV. If it's not completely up to date, don't worry-we can sort that out later.
Sep 18, 2026
Full time
Commercial Insurance Broker / Account Executive £30,000 - £40,000 Basic + Uncapped Commission + Full Dip CII Support Are you an ambitious insurance professional with at least two years' commercial insurance experience looking for a role where your effort directly impacts your earnings? Perhaps you're an Account Handler ready for a more client-facing, sales-focused position. Maybe you're working for a large corporate broker and want the freedom, recognition and earning potential that comes with joining a successful independent brokerage. If that sounds like you, this could be the opportunity you've been looking for. Our client is a growing independent commercial insurance broker with a reputation for rewarding performance, investing in staff development and providing genuine career progression. Built around a meritocratic culture, they recognise and reward those who are willing to put in the work and build lasting client relationships. Why Join? Unlike many broking opportunities where you're expected to generate opportunities from scratch, you'll be supported by extensive data and existing client opportunities from day one. You'll have access to: A database of approximately 45,000 local business contacts Around 300 monthly renewal opportunities, including existing clients, lapsed clients and previously quoted prospects Full support to achieve your Dip CII qualification A highly competitive and uncapped commission structure A business that believes in meeting clients face-to-face and building long-term relationships This gives you a genuine opportunity to start producing income quickly while developing your own portfolio of clients. The Role You'll work with SME and Mid-Market businesses across a broad range of industries, handling premiums from £500 to £50,000 and clients with turnovers typically ranging from £1 million to £10 million. Your role will involve identifying opportunities, advising clients on their insurance requirements and building long-term relationships that generate repeat business and referrals. This is an excellent opportunity for someone who enjoys sales, thrives on building relationships and wants greater ownership of their success. What You'll Need A minimum of two years' commercial insurance broking or insurance sales experience Knowledge of key commercial insurance products including Property, Liability, Professional Indemnity and Commercial Combined policies Strong communication and relationship-building skills A proactive and sales-driven approach A desire to develop professionally and build a successful long-term career within insurance Commission Structure The monthly target is £4,000 income. Once achieved, commission is paid on a sliding scale ranging from 25% to 50% of income generated , creating significant earning potential for successful brokers. Importantly, there are no carried-forward deficits or complicated clawback arrangements, meaning your performance is rewarded in the month you achieve it. Benefits Basic salary of £30,000 - £40,000 Uncapped commission structure - 25-50% on income generated on a sliding scale. Full Dip CII study support Pension scheme Group Personal Accident cover 20 days holiday plus bank holidays Christmas shutdown (half day Christmas Eve and return on 2nd January) Supportive and collaborative team environment Clear career progression opportunities About the Business This is a well-established independent broker that continues to grow year after year. They pride themselves on delivering exceptional service to clients while creating an environment where employees are supported, developed and rewarded. Every member of the team is encouraged to progress professionally, with many working towards or achieving Dip CII qualifications with full company support. If you're looking for a business where your contribution is recognised, your earnings aren't capped, and your career development is taken seriously, we'd love to hear from you. Interested? For a confidential discussion about this opportunity, contact Kieran at CKB Recruitment today. Alternatively, click Apply and send across your CV. If it's not completely up to date, don't worry-we can sort that out later.
Commercial Insurance Broker / Account Handler £27,000 - £33,000 + Full Dip CII Support Are you an insurance professional with at least two years' commercial insurance experience looking for a role where you will be supported with your professional qualifications? Maybe you're working for a large corporate broker and want the freedom, recognition and long term career opportunities that come with joining a successful independent brokerage. If that sounds like you, this could be the opportunity you've been looking for. Our client is a growing independent commercial insurance broker with a reputation for rewarding performance, investing in staff development and providing genuine career progression. Built around a meritocratic culture, they recognise and reward those who are willing to put in the work and build lasting client relationships. The Role You'll work with SME and Mid-Market businesses across a broad range of industries, handling renewal premiums from £500 to £50,000 and clients with turnovers typically ranging from £1 million to £10 million. Your role will involve managing existing clients, looking after them day to day and being the main contact for all things renewal based, supporting a team of Account Execs. What You'll Need A minimum of two years' commercial insurance broking or insurance sales experience Knowledge of key commercial insurance products including Property, Liability, Professional Indemnity and Commercial Combined policies Strong communication and relationship-building skills A proactive customer centric approach A desire to develop professionally and build a successful long-term career within insurance Benefits Salary of £27,000 - £33,000 Full Dip CII study support Pension scheme Group Personal Accident cover 20 days holiday plus bank holidays Christmas shutdown (half day Christmas Eve and return on 2nd January) Supportive and collaborative team environment Clear career progression opportunities About the Business This is a well-established independent broker that continues to grow year after year. They pride themselves on delivering exceptional service to clients while creating an environment where employees are supported, developed and rewarded. Every member of the team is encouraged to progress professionally, with many working towards or achieving Dip CII qualifications with full company support. If you're looking for a business where your contribution is recognised, your earnings aren't capped, and your career development is taken seriously, we'd love to hear from you. Interested? For a confidential discussion about this opportunity, contact Kieran at CKB Recruitment today. Alternatively, click Apply and send across your CV. If it's not completely up to date, don't worry-we can sort that out later.
Sep 18, 2026
Full time
Commercial Insurance Broker / Account Handler £27,000 - £33,000 + Full Dip CII Support Are you an insurance professional with at least two years' commercial insurance experience looking for a role where you will be supported with your professional qualifications? Maybe you're working for a large corporate broker and want the freedom, recognition and long term career opportunities that come with joining a successful independent brokerage. If that sounds like you, this could be the opportunity you've been looking for. Our client is a growing independent commercial insurance broker with a reputation for rewarding performance, investing in staff development and providing genuine career progression. Built around a meritocratic culture, they recognise and reward those who are willing to put in the work and build lasting client relationships. The Role You'll work with SME and Mid-Market businesses across a broad range of industries, handling renewal premiums from £500 to £50,000 and clients with turnovers typically ranging from £1 million to £10 million. Your role will involve managing existing clients, looking after them day to day and being the main contact for all things renewal based, supporting a team of Account Execs. What You'll Need A minimum of two years' commercial insurance broking or insurance sales experience Knowledge of key commercial insurance products including Property, Liability, Professional Indemnity and Commercial Combined policies Strong communication and relationship-building skills A proactive customer centric approach A desire to develop professionally and build a successful long-term career within insurance Benefits Salary of £27,000 - £33,000 Full Dip CII study support Pension scheme Group Personal Accident cover 20 days holiday plus bank holidays Christmas shutdown (half day Christmas Eve and return on 2nd January) Supportive and collaborative team environment Clear career progression opportunities About the Business This is a well-established independent broker that continues to grow year after year. They pride themselves on delivering exceptional service to clients while creating an environment where employees are supported, developed and rewarded. Every member of the team is encouraged to progress professionally, with many working towards or achieving Dip CII qualifications with full company support. If you're looking for a business where your contribution is recognised, your earnings aren't capped, and your career development is taken seriously, we'd love to hear from you. Interested? For a confidential discussion about this opportunity, contact Kieran at CKB Recruitment today. Alternatively, click Apply and send across your CV. If it's not completely up to date, don't worry-we can sort that out later.
Paraplanner Blackpool Circa £35,000-£45,000, negotiable depending on qualifications and experience Full-time CKB Recruitment is working with an established and growing insurance and financial-planning business seeking an experienced Paraplanner, or someone progressing towards a fully-fledged Paraplanner position. This is an excellent opportunity to join a friendly, personable team where you will be trusted to play an important role in supporting the delivery of high-quality financial advice. There is genuine scope for progression as the business continues to grow, including the potential to develop towards a Trainee Financial Adviser position for someone with the right ambitions. The Role Working within the financial-planning division, you will support a full-time Financial Adviser and work alongside an experienced Administration Manager. Your responsibilities will include: Preparing detailed and compliant suitability reports after receiving completed fact-finds from the Adviser Producing accurate annual review packs Conducting research and gathering the information required to support suitable recommendations Maintaining accurate and up-to-date client records Liaising closely with the Adviser and Administration Manager Ensuring cases progress efficiently and meet relevant compliance standards Using Intelligent Office as the company's back-office system Supporting the continued development and growth of the financial-planning division About You The business is open to considering either an established Paraplanner or someone currently working towards becoming one. Ideally, you will have: Previous experience within a financial-planning or wealth-management environment Experience preparing suitability reports and annual review documentation A good understanding of the financial-advice process Working knowledge of Intelligent Office Strong written communication and report-writing skills Excellent attention to detail and organisational ability Relevant financial-planning qualifications, or be actively working towards them A friendly, personable and collaborative approach Candidates interested in progressing towards a Trainee Financial Adviser position are also encouraged to apply. The Business and Culture The wider group employs 21 people across two companies, with 19 working within general insurance and two currently supporting the financial-planning side of the business. You will be joining a friendly, down-to-earth and personable team with ambitious plans for continued growth. The culture is supportive and collaborative, and the business is looking for someone who will fit comfortably into the existing team while taking pride in delivering a professional service to its clients. Salary and Benefits Circa £35,000-£45,000 depending on experience Salary is open to negotiation and will be reviewed based on qualifications and relevant experience 25 days' annual leave plus bank holidays Private medical insurance Death-in-service cover equivalent to twice your salary Standard 3% employer pension contribution Genuine scope for career development and progression Potential route towards becoming a Trainee Financial Adviser Working Arrangements This is a full-time position working 35 hours per week: Monday to Friday, 9am-5pm, with a one-hour lunch break. The role will initially be office-based in Blackpool, so candidates living within a sensible commuting distance would be preferred. There may be scope for one/two days per week working from home once you are fully established within the position. If you are an experienced Paraplanner-or currently developing towards that level-and would like to join a welcoming business offering stability, progression and a strong benefits package, we would be delighted to hear from you.
Sep 18, 2026
Full time
Paraplanner Blackpool Circa £35,000-£45,000, negotiable depending on qualifications and experience Full-time CKB Recruitment is working with an established and growing insurance and financial-planning business seeking an experienced Paraplanner, or someone progressing towards a fully-fledged Paraplanner position. This is an excellent opportunity to join a friendly, personable team where you will be trusted to play an important role in supporting the delivery of high-quality financial advice. There is genuine scope for progression as the business continues to grow, including the potential to develop towards a Trainee Financial Adviser position for someone with the right ambitions. The Role Working within the financial-planning division, you will support a full-time Financial Adviser and work alongside an experienced Administration Manager. Your responsibilities will include: Preparing detailed and compliant suitability reports after receiving completed fact-finds from the Adviser Producing accurate annual review packs Conducting research and gathering the information required to support suitable recommendations Maintaining accurate and up-to-date client records Liaising closely with the Adviser and Administration Manager Ensuring cases progress efficiently and meet relevant compliance standards Using Intelligent Office as the company's back-office system Supporting the continued development and growth of the financial-planning division About You The business is open to considering either an established Paraplanner or someone currently working towards becoming one. Ideally, you will have: Previous experience within a financial-planning or wealth-management environment Experience preparing suitability reports and annual review documentation A good understanding of the financial-advice process Working knowledge of Intelligent Office Strong written communication and report-writing skills Excellent attention to detail and organisational ability Relevant financial-planning qualifications, or be actively working towards them A friendly, personable and collaborative approach Candidates interested in progressing towards a Trainee Financial Adviser position are also encouraged to apply. The Business and Culture The wider group employs 21 people across two companies, with 19 working within general insurance and two currently supporting the financial-planning side of the business. You will be joining a friendly, down-to-earth and personable team with ambitious plans for continued growth. The culture is supportive and collaborative, and the business is looking for someone who will fit comfortably into the existing team while taking pride in delivering a professional service to its clients. Salary and Benefits Circa £35,000-£45,000 depending on experience Salary is open to negotiation and will be reviewed based on qualifications and relevant experience 25 days' annual leave plus bank holidays Private medical insurance Death-in-service cover equivalent to twice your salary Standard 3% employer pension contribution Genuine scope for career development and progression Potential route towards becoming a Trainee Financial Adviser Working Arrangements This is a full-time position working 35 hours per week: Monday to Friday, 9am-5pm, with a one-hour lunch break. The role will initially be office-based in Blackpool, so candidates living within a sensible commuting distance would be preferred. There may be scope for one/two days per week working from home once you are fully established within the position. If you are an experienced Paraplanner-or currently developing towards that level-and would like to join a welcoming business offering stability, progression and a strong benefits package, we would be delighted to hear from you.
Workplace Pensions & Employee Benefits Consultant Bristol £40,000-£50,000 depending on experience Full-time, with 3-4 days per week considered 40 working-from-home days per year Do you have experience in workplace pensions, healthcare and group risk, and want a role where you can help shape a growing employee benefits business? CKB Recruitment is working with an expanding employee benefits consultancy to recruit a Workplace Pensions & Employee Benefits Consultant for its Bristol office. This is an opportunity to combine technical expertise with client relationship management, supporting an existing portfolio while helping develop the business's workplace pensions offering. You'll join a consultancy whose work extends beyond traditional insured benefits, giving you the opportunity to help employers build benefit packages that meet the needs of their people. The opportunity Workplace pensions will be a central part of your role. You'll carry out technical reviews, provide ongoing advice and support, and produce and deliver annual Workplace Pension Governance Reviews. Alongside this, you'll advise on healthcare and group risk, helping corporate clients review their arrangements and identify opportunities to improve them. Your responsibilities will include: Managing and developing corporate client relationships, delivering a responsive and professional service. Reviewing workplace pension arrangements and delivering annual governance reviews. Supporting clients with healthcare and group risk market reviews, scheme design and implementation. Liaising with providers and overseeing ongoing scheme management. Helping employers communicate their benefits effectively to employees. Identifying suitable new business and cross-selling opportunities. Working with colleagues on wider benefits, including flexible benefits, salary sacrifice schemes, employee engagement and wellbeing. Maintaining accurate records and high standards of compliance and quality. The experience you'll need Workplace pensions experience is essential, gained within an employee benefits or financial planning environment. You must also have experience in healthcare and group risk. You'll be comfortable explaining technical information clearly, building relationships and spotting opportunities to add value for clients. We're looking for someone who is: Professional, personable and focused on delivering excellent client outcomes. Commercially aware, with the confidence to identify and develop opportunities. Proactive and organised, with strong attention to detail. Comfortable taking ownership while working collaboratively with colleagues. You do not need to be a qualified Financial Planner. Relevant qualifications or financial planning experience would be an advantage. Where appropriate, and subject to internal and compliance approval, this could create opportunities to support financial wellbeing seminars for corporate clients and their employees. Working arrangements The role is based from the Bristol office, with 40 working-from-home days per year. It is not a fully remote position. Full-time is preferred, although applications from candidates looking for three or four days per week will be considered. Office Hours are Monday to Friday, 9am - 5pm, however they offer flexi time, so you can work 8am-4pm, 9am-5pm or 10am to 6pm when needed Salary and benefits £40,000-£50,000, depending on experience. Simplyhealth health cash plan, offering 100% reimbursement on eligible costs within scheme limits, including optical, dental, physiotherapy, health checks and prescriptions, plus hospital-stay and new-baby benefits. Free 24/7 virtual GP access. Mental health support, including a 24/7 helpline, six free counselling sessions per year and a Mental Health First Aider network. Free group life assurance at three times your salary. Employee Assistance Programme offering 24/7 emotional, financial and legal support. Shopping Squirrel discounts and cashback platform, free to join, with access to offers across approximately 98% of UK retailers. Workplace Nursery Partnership offering a tax-efficient childcare salary sacrifice scheme. Workplace pension with employer and employee contributions. Learning and development support, including training, leadership coaching and professional qualifications. If you're looking to put your workplace pensions and employee benefits experience to work in a growing consultancy, apply through CKB Recruitment for a confidential conversation.
Sep 18, 2026
Full time
Workplace Pensions & Employee Benefits Consultant Bristol £40,000-£50,000 depending on experience Full-time, with 3-4 days per week considered 40 working-from-home days per year Do you have experience in workplace pensions, healthcare and group risk, and want a role where you can help shape a growing employee benefits business? CKB Recruitment is working with an expanding employee benefits consultancy to recruit a Workplace Pensions & Employee Benefits Consultant for its Bristol office. This is an opportunity to combine technical expertise with client relationship management, supporting an existing portfolio while helping develop the business's workplace pensions offering. You'll join a consultancy whose work extends beyond traditional insured benefits, giving you the opportunity to help employers build benefit packages that meet the needs of their people. The opportunity Workplace pensions will be a central part of your role. You'll carry out technical reviews, provide ongoing advice and support, and produce and deliver annual Workplace Pension Governance Reviews. Alongside this, you'll advise on healthcare and group risk, helping corporate clients review their arrangements and identify opportunities to improve them. Your responsibilities will include: Managing and developing corporate client relationships, delivering a responsive and professional service. Reviewing workplace pension arrangements and delivering annual governance reviews. Supporting clients with healthcare and group risk market reviews, scheme design and implementation. Liaising with providers and overseeing ongoing scheme management. Helping employers communicate their benefits effectively to employees. Identifying suitable new business and cross-selling opportunities. Working with colleagues on wider benefits, including flexible benefits, salary sacrifice schemes, employee engagement and wellbeing. Maintaining accurate records and high standards of compliance and quality. The experience you'll need Workplace pensions experience is essential, gained within an employee benefits or financial planning environment. You must also have experience in healthcare and group risk. You'll be comfortable explaining technical information clearly, building relationships and spotting opportunities to add value for clients. We're looking for someone who is: Professional, personable and focused on delivering excellent client outcomes. Commercially aware, with the confidence to identify and develop opportunities. Proactive and organised, with strong attention to detail. Comfortable taking ownership while working collaboratively with colleagues. You do not need to be a qualified Financial Planner. Relevant qualifications or financial planning experience would be an advantage. Where appropriate, and subject to internal and compliance approval, this could create opportunities to support financial wellbeing seminars for corporate clients and their employees. Working arrangements The role is based from the Bristol office, with 40 working-from-home days per year. It is not a fully remote position. Full-time is preferred, although applications from candidates looking for three or four days per week will be considered. Office Hours are Monday to Friday, 9am - 5pm, however they offer flexi time, so you can work 8am-4pm, 9am-5pm or 10am to 6pm when needed Salary and benefits £40,000-£50,000, depending on experience. Simplyhealth health cash plan, offering 100% reimbursement on eligible costs within scheme limits, including optical, dental, physiotherapy, health checks and prescriptions, plus hospital-stay and new-baby benefits. Free 24/7 virtual GP access. Mental health support, including a 24/7 helpline, six free counselling sessions per year and a Mental Health First Aider network. Free group life assurance at three times your salary. Employee Assistance Programme offering 24/7 emotional, financial and legal support. Shopping Squirrel discounts and cashback platform, free to join, with access to offers across approximately 98% of UK retailers. Workplace Nursery Partnership offering a tax-efficient childcare salary sacrifice scheme. Workplace pension with employer and employee contributions. Learning and development support, including training, leadership coaching and professional qualifications. If you're looking to put your workplace pensions and employee benefits experience to work in a growing consultancy, apply through CKB Recruitment for a confidential conversation.
Corporate Client Adviser Theale, Reading £35,000 to £48,000 + Quarterly and Annual Bonus Are you an experienced Commercial Insurance professional looking for more than simply another broking job? Perhaps you enjoy building genuine client relationships and delivering excellent service, but you are tired of heavily targeted environments, rigid hierarchies or businesses where culture is discussed more than it is demonstrated. We are delighted to be working with a highly successful insurance broker that is looking to appoint a Corporate Client Adviser to join its established team. This is a genuinely culture-first business. Technical ability is important, but personality, attitude and values are every bit as significant. The company wants to recruit someone who will support their colleagues, care about their clients and genuinely buy into what the business is trying to achieve. Employing around 75 people, the business has created an open, collaborative and refreshingly uncorporate working environment. It has a flat reporting structure, a caring and approachable leadership team and a strong belief that people perform at their best when they feel valued, supported and included. They are not looking for someone who simply wants another job. They want someone who wants to become part of the team and build a long-term career with them. The Opportunity You will join a Corporate Insurance team of seven, working closely with experienced Client Directors and Managers to service and retain a portfolio of larger and more complex commercial clients. You do not necessarily need extensive corporate insurance experience. The business would be equally interested in speaking with someone who has strong larger SME or mid-market experience and is ready to progress into the corporate market. This is an excellent opportunity to broaden your technical knowledge, work with more complex clients and develop within a business that has an excellent record of retaining both its clients and its people. The company is not heavily sales-focused or driven by aggressive targets. Its success has been built through outstanding service, strong relationships and a genuine commitment to doing the right thing for its clients. Your Responsibilities Working alongside the Client Directors and Managers, you will: Service and retain an established portfolio of corporate clients. Act as a key day-to-day contact for client queries, renewals, amendments and mid-term adjustments. Develop a detailed understanding of each client's business and insurance requirements. Handle risks including Material Damage, Liability, Cyber, Management Liability and Professional Indemnity. Provide clients and prospects with clear, practical insurance advice. Prepare renewal reports, insurer presentations and supporting documentation. Discuss and negotiate terms with insurers. Maintain accurate client records using Acturis. Produce invoices for renewals, adjustments and new business. Review policy documentation to ensure accuracy. Attend client meetings alongside Client Managers or Directors where required. Take ownership of client issues and ensure they are resolved effectively. Identify suitable cross-selling opportunities based on genuine client needs. About You You will need to have: Experience within commercial insurance broking. Exposure to larger SME, mid-market or corporate clients. Around three to five years' Client Adviser or Account Handling experience A good understanding of the commercial insurance market and relevant regulations. Strong communication, negotiation and relationship-building skills. Excellent attention to detail and time management. Acturis experience would be beneficial. Most importantly, you will be collaborative, dependable and passionate about delivering an excellent client experience. You will enjoy being part of a close-knit team, support those around you and be comfortable working within a business where relationships matter. A Genuine Culture-First Business People genuinely enjoy working here, with the average length of service currently at 10 years! Colleagues communicate openly, help each other and take a real interest in one another. The team even has an active WhatsApp group where people share holiday pictures, television recommendations and everyday conversation. The company organises quarterly team days and evenings out, alongside a larger annual event. It is professional without being overly corporate, ambitious without becoming cut-throat and successful without losing its personality. Its values are built around being: Credible: Honest, clear and straightforward. Energetic: Enthusiastic, committed and passionate. Entrepreneurial: Collaborative, responsive and open to new ideas. Attentive: Focused on people, relationships and understanding individual needs. These values are not simply words on a website. They shape how the business treats its clients, supports its employees and decides who joins the team. Salary and Benefits Salary between £35,000 and £48,000 , depending on experience. Quarterly performance-related bonus. Annual performance-related bonus. Ongoing professional development. Support towards insurance qualifications. Quarterly team events and an annual company celebration. Predominantly office-based in Theale. Four days in the office and one day working from home would be considered. This is primarily an office-based position because the business believes its culture is strongest when people spend time together, collaborate and learn from one another. If you are looking for a business where you will be trusted, supported and valued as an individual, this is an opportunity well worth exploring. Apply today for a confidential conversation.
Sep 15, 2026
Full time
Corporate Client Adviser Theale, Reading £35,000 to £48,000 + Quarterly and Annual Bonus Are you an experienced Commercial Insurance professional looking for more than simply another broking job? Perhaps you enjoy building genuine client relationships and delivering excellent service, but you are tired of heavily targeted environments, rigid hierarchies or businesses where culture is discussed more than it is demonstrated. We are delighted to be working with a highly successful insurance broker that is looking to appoint a Corporate Client Adviser to join its established team. This is a genuinely culture-first business. Technical ability is important, but personality, attitude and values are every bit as significant. The company wants to recruit someone who will support their colleagues, care about their clients and genuinely buy into what the business is trying to achieve. Employing around 75 people, the business has created an open, collaborative and refreshingly uncorporate working environment. It has a flat reporting structure, a caring and approachable leadership team and a strong belief that people perform at their best when they feel valued, supported and included. They are not looking for someone who simply wants another job. They want someone who wants to become part of the team and build a long-term career with them. The Opportunity You will join a Corporate Insurance team of seven, working closely with experienced Client Directors and Managers to service and retain a portfolio of larger and more complex commercial clients. You do not necessarily need extensive corporate insurance experience. The business would be equally interested in speaking with someone who has strong larger SME or mid-market experience and is ready to progress into the corporate market. This is an excellent opportunity to broaden your technical knowledge, work with more complex clients and develop within a business that has an excellent record of retaining both its clients and its people. The company is not heavily sales-focused or driven by aggressive targets. Its success has been built through outstanding service, strong relationships and a genuine commitment to doing the right thing for its clients. Your Responsibilities Working alongside the Client Directors and Managers, you will: Service and retain an established portfolio of corporate clients. Act as a key day-to-day contact for client queries, renewals, amendments and mid-term adjustments. Develop a detailed understanding of each client's business and insurance requirements. Handle risks including Material Damage, Liability, Cyber, Management Liability and Professional Indemnity. Provide clients and prospects with clear, practical insurance advice. Prepare renewal reports, insurer presentations and supporting documentation. Discuss and negotiate terms with insurers. Maintain accurate client records using Acturis. Produce invoices for renewals, adjustments and new business. Review policy documentation to ensure accuracy. Attend client meetings alongside Client Managers or Directors where required. Take ownership of client issues and ensure they are resolved effectively. Identify suitable cross-selling opportunities based on genuine client needs. About You You will need to have: Experience within commercial insurance broking. Exposure to larger SME, mid-market or corporate clients. Around three to five years' Client Adviser or Account Handling experience A good understanding of the commercial insurance market and relevant regulations. Strong communication, negotiation and relationship-building skills. Excellent attention to detail and time management. Acturis experience would be beneficial. Most importantly, you will be collaborative, dependable and passionate about delivering an excellent client experience. You will enjoy being part of a close-knit team, support those around you and be comfortable working within a business where relationships matter. A Genuine Culture-First Business People genuinely enjoy working here, with the average length of service currently at 10 years! Colleagues communicate openly, help each other and take a real interest in one another. The team even has an active WhatsApp group where people share holiday pictures, television recommendations and everyday conversation. The company organises quarterly team days and evenings out, alongside a larger annual event. It is professional without being overly corporate, ambitious without becoming cut-throat and successful without losing its personality. Its values are built around being: Credible: Honest, clear and straightforward. Energetic: Enthusiastic, committed and passionate. Entrepreneurial: Collaborative, responsive and open to new ideas. Attentive: Focused on people, relationships and understanding individual needs. These values are not simply words on a website. They shape how the business treats its clients, supports its employees and decides who joins the team. Salary and Benefits Salary between £35,000 and £48,000 , depending on experience. Quarterly performance-related bonus. Annual performance-related bonus. Ongoing professional development. Support towards insurance qualifications. Quarterly team events and an annual company celebration. Predominantly office-based in Theale. Four days in the office and one day working from home would be considered. This is primarily an office-based position because the business believes its culture is strongest when people spend time together, collaborate and learn from one another. If you are looking for a business where you will be trusted, supported and valued as an individual, this is an opportunity well worth exploring. Apply today for a confidential conversation.
Commercial Insurance Sales Executive Takeley, Essex £40,000-£50,000 Basic + Commission Permanent Do you have a successful track record in insurance sales and enjoy building relationships that turn into long-term business? CKB Recruitment is working with an established insurance agency in Takeley to recruit a Commercial Insurance Sales Executive. This is an opportunity to take ownership of your new business activity within an ambitious, supportive team. You'll build relationships with business owners and decision-makers, understand their insurance requirements and develop solutions that demonstrate the value of quality cover and personal service. Experienced account handlers will support the clients you bring on board through their renewals, giving you confidence in the ongoing service behind your sales. The opportunity You'll play a key role in growing the agency's commercial client base, focusing on businesses outside the farming sector. Your responsibilities will include: Generating your own opportunities and maintaining a consistent pipeline of commercial prospects. Building relationships with business owners, directors and key decision-makers. Understanding each client's business and presenting tailored insurance solutions. Converting prospects into clients through a consultative sales approach. Identifying cross-selling opportunities across motor and personal insurance, risk management and financial services. Maintaining accurate records using the CRM system and working within a regulated environment. Working closely with account handlers to support a smooth handover and ongoing client service. What we're looking for An insurance sales background is essential , alongside a proven track record of winning new business. You'll be proactive, commercially aware and comfortable creating your own opportunities. You'll also bring: Confident communication and relationship-building skills. The ability to explain the value of cover and service clearly. A self-motivated approach and the drive to maintain a healthy sales pipeline. A commitment to excellent customer service and long-term relationships. The ability to learn products quickly and retain technical information. Confidence using business software and CRM systems. You'll also need at least five GCSEs, including English Language and Mathematics, meeting the employer's stated minimum grade requirements. The package £40,000-£50,000 basic salary, depending on experience. 5% commission on commercial new business sold. 25 days' holiday plus bank holidays. An additional day off for your birthday. Health cash plan following successful completion of probation. Full product training, with potential financial support towards professional qualifications. A supportive team with experienced account handlers looking after renewal business. Working hours: Monday to Friday, 9am-5pm, with a one-hour lunch break. Reduced or condensed hours may be considered for an exceptional candidate. To explore the opportunity, apply with your CV through CKB Recruitment for a confidential conversation.
Sep 15, 2026
Full time
Commercial Insurance Sales Executive Takeley, Essex £40,000-£50,000 Basic + Commission Permanent Do you have a successful track record in insurance sales and enjoy building relationships that turn into long-term business? CKB Recruitment is working with an established insurance agency in Takeley to recruit a Commercial Insurance Sales Executive. This is an opportunity to take ownership of your new business activity within an ambitious, supportive team. You'll build relationships with business owners and decision-makers, understand their insurance requirements and develop solutions that demonstrate the value of quality cover and personal service. Experienced account handlers will support the clients you bring on board through their renewals, giving you confidence in the ongoing service behind your sales. The opportunity You'll play a key role in growing the agency's commercial client base, focusing on businesses outside the farming sector. Your responsibilities will include: Generating your own opportunities and maintaining a consistent pipeline of commercial prospects. Building relationships with business owners, directors and key decision-makers. Understanding each client's business and presenting tailored insurance solutions. Converting prospects into clients through a consultative sales approach. Identifying cross-selling opportunities across motor and personal insurance, risk management and financial services. Maintaining accurate records using the CRM system and working within a regulated environment. Working closely with account handlers to support a smooth handover and ongoing client service. What we're looking for An insurance sales background is essential , alongside a proven track record of winning new business. You'll be proactive, commercially aware and comfortable creating your own opportunities. You'll also bring: Confident communication and relationship-building skills. The ability to explain the value of cover and service clearly. A self-motivated approach and the drive to maintain a healthy sales pipeline. A commitment to excellent customer service and long-term relationships. The ability to learn products quickly and retain technical information. Confidence using business software and CRM systems. You'll also need at least five GCSEs, including English Language and Mathematics, meeting the employer's stated minimum grade requirements. The package £40,000-£50,000 basic salary, depending on experience. 5% commission on commercial new business sold. 25 days' holiday plus bank holidays. An additional day off for your birthday. Health cash plan following successful completion of probation. Full product training, with potential financial support towards professional qualifications. A supportive team with experienced account handlers looking after renewal business. Working hours: Monday to Friday, 9am-5pm, with a one-hour lunch break. Reduced or condensed hours may be considered for an exceptional candidate. To explore the opportunity, apply with your CV through CKB Recruitment for a confidential conversation.
Claims & Service Adviser Shoeburyness, Essex £26,000-£28,000, with flexibility for the right experience Full-time, office-based Do you have insurance claims or customer service experience and enjoy helping customers, solving problems and seeing cases through to resolution? CKB Recruitment is working with an established insurance business to recruit a Claims & Service Adviser for its team in Shoeburyness. Covering gadget insurance, travel insurance and ticket protection, this varied role will give you the opportunity to broaden your knowledge across several products. You'll handle claims, sales enquiries, policy servicing and first-line complaints, taking ownership and working closely with colleagues to deliver a positive customer experience. You'll join an open, collaborative business where people are encouraged to share ideas, ask questions and help improve how things are done. The salary, benefits and working environment £26,000-£28,000 basic salary , depending on experience, with a higher salary potentially available for the right candidate, particularly someone with closely relevant insurance experience. 22 days' annual leave plus bank holidays. The opportunity to earn up to three additional days' holiday through the company's non-sickness policy . The opportunity to earn up to three further days' holiday through length of service . A welcoming, open-plan office with fresh fruit, biscuits and snacks provided weekly, plus a new coffee machine. Opportunities to develop your knowledge across multiple insurance products, with cross-training in ticket protection. A collaborative culture that welcomes initiative and suggestions. What you'll be doing You'll work across claims and customer service, helping customers understand their options and keeping cases moving towards resolution. Your responsibilities will include: Handling mobile phone and gadget claims involving loss, theft and accidental damage, including cover provided alongside travel insurance. Managing ticket protection claims and refund requests once cross-trained. Responding to travel, mobile phone and gadget insurance sales and service enquiries. Liaising with underwriters on travel-related product queries. Working with repair and fulfilment colleagues to progress and conclude claims. Processing premium and excess payments. Managing policy cancellations and retention conversations. Recording and handling first-line complaints in line with company procedures. Working with finance colleagues on payment and reconciliation queries. Supporting colleagues across the business and suggesting improvements to processes and customer service. What we're looking for Previous claims or customer service experience within a regulated insurance business is essential. You'll be customer-focused, enthusiastic and keen to develop your insurance knowledge, with the confidence to take responsibility for a varied workload. You'll also need: Excellent verbal and written communication skills, with confidence on the telephone and by email. Strong attention to detail and accuracy. A positive, hardworking and self-motivated approach. The ability to manage multiple products, tasks and priorities in a busy, evolving environment. A proactive mindset and willingness to ask questions and contribute ideas. Proficiency in Microsoft Word and Excel. Experience handling complaints, investigating potential fraud or working in additional languages would be beneficial, although these are not essential. Location and working hours This role is fully office-based in Shoeburyness , with close day-to-day collaboration between the manager and team. Hybrid working is not available. Working hours are: Monday-Wednesday: 9:00am-5:30pm. Thursday-Friday: 9:00am-5:00pm. An immediate start is available. If you're looking for a varied insurance role where you can develop your knowledge and take ownership of the customer experience, apply with your CV or contact CKB Recruitment for a confidential conversation.
Sep 07, 2026
Full time
Claims & Service Adviser Shoeburyness, Essex £26,000-£28,000, with flexibility for the right experience Full-time, office-based Do you have insurance claims or customer service experience and enjoy helping customers, solving problems and seeing cases through to resolution? CKB Recruitment is working with an established insurance business to recruit a Claims & Service Adviser for its team in Shoeburyness. Covering gadget insurance, travel insurance and ticket protection, this varied role will give you the opportunity to broaden your knowledge across several products. You'll handle claims, sales enquiries, policy servicing and first-line complaints, taking ownership and working closely with colleagues to deliver a positive customer experience. You'll join an open, collaborative business where people are encouraged to share ideas, ask questions and help improve how things are done. The salary, benefits and working environment £26,000-£28,000 basic salary , depending on experience, with a higher salary potentially available for the right candidate, particularly someone with closely relevant insurance experience. 22 days' annual leave plus bank holidays. The opportunity to earn up to three additional days' holiday through the company's non-sickness policy . The opportunity to earn up to three further days' holiday through length of service . A welcoming, open-plan office with fresh fruit, biscuits and snacks provided weekly, plus a new coffee machine. Opportunities to develop your knowledge across multiple insurance products, with cross-training in ticket protection. A collaborative culture that welcomes initiative and suggestions. What you'll be doing You'll work across claims and customer service, helping customers understand their options and keeping cases moving towards resolution. Your responsibilities will include: Handling mobile phone and gadget claims involving loss, theft and accidental damage, including cover provided alongside travel insurance. Managing ticket protection claims and refund requests once cross-trained. Responding to travel, mobile phone and gadget insurance sales and service enquiries. Liaising with underwriters on travel-related product queries. Working with repair and fulfilment colleagues to progress and conclude claims. Processing premium and excess payments. Managing policy cancellations and retention conversations. Recording and handling first-line complaints in line with company procedures. Working with finance colleagues on payment and reconciliation queries. Supporting colleagues across the business and suggesting improvements to processes and customer service. What we're looking for Previous claims or customer service experience within a regulated insurance business is essential. You'll be customer-focused, enthusiastic and keen to develop your insurance knowledge, with the confidence to take responsibility for a varied workload. You'll also need: Excellent verbal and written communication skills, with confidence on the telephone and by email. Strong attention to detail and accuracy. A positive, hardworking and self-motivated approach. The ability to manage multiple products, tasks and priorities in a busy, evolving environment. A proactive mindset and willingness to ask questions and contribute ideas. Proficiency in Microsoft Word and Excel. Experience handling complaints, investigating potential fraud or working in additional languages would be beneficial, although these are not essential. Location and working hours This role is fully office-based in Shoeburyness , with close day-to-day collaboration between the manager and team. Hybrid working is not available. Working hours are: Monday-Wednesday: 9:00am-5:30pm. Thursday-Friday: 9:00am-5:00pm. An immediate start is available. If you're looking for a varied insurance role where you can develop your knowledge and take ownership of the customer experience, apply with your CV or contact CKB Recruitment for a confidential conversation.
Are you a school or college leaver, looking for an opportunity to start a genuine career? If so we would love to hear from you. Our clients are a chartered insurance brokers, who are now looking to bring a trainee on as an Insurance Administrator to deal with Personal Lines insurance products (B2C), based in their Newton Abbott office. To be considered you must have achieved GSCE's in Maths and English. As a business, they ensure that their clients receive the very best advice and customer service on a wide range of insurance products- acting for over 8,000 corporate, commercial, and personal clients throughout the UK. As an employer, they provide their staff with a fun and lively working environment whilst also encouraging and developing them through their insurance careers. About the role As a Personal Lines Administrator you will be asked to support some Administration aspects for their Brokers and wider Insurance team to ensure their duties and tasks are completed to a high standard. Main duties and responsibilities that you will be trained to carry out: Insurance Broker Support duties which include, but are not limited to: booking in new business proposal forms, policy sending, policy chasing, policy saving, allocating policy chasing list, completing client questionnaires/online validations Maintain Client Accounts Prepare and Proofread Documents Provide Basic Office Administration To provide exemplary customer service to all business customers. To develop and maintain business relationships with key partners. To be responsible for the management of your own workload. To adhere to agreed service standards. To keep up to date and conversant with lending criteria, products and special schemes and convey this accurately to brokers over the telephone. To support the sales and new business application processes including use and understanding of the broker portal and systems Requirements to be considered for the role Proficient with Microsoft Office Suite Professional appearance Solid communication skills both written and verbal Ability to be resourceful and proactive in dealing with issues that may arise Ability to organise, multitask, prioritise, and work under pressure A friendly and confident personality The ability to stay calm under pressure Willing to learn about Insurance Benefits: Flexible Working Hours once your probation has been passed 25 days paid annual leave + Bank Holidays Death in Service (3 x Salary) Regular Company parties (previous ones include boat parties, masquerade balls) Free eye test and contribution towards glasses Employee Assistance Programme, with access to an Online GP for you and your family to use Pension Scheme Cycle to Work Scheme Salary on offer is £20,000 p.a to start If you wish to discuss this role in more detail, please contact Kieran at CKB Recruitment
May 27, 2026
Full time
Are you a school or college leaver, looking for an opportunity to start a genuine career? If so we would love to hear from you. Our clients are a chartered insurance brokers, who are now looking to bring a trainee on as an Insurance Administrator to deal with Personal Lines insurance products (B2C), based in their Newton Abbott office. To be considered you must have achieved GSCE's in Maths and English. As a business, they ensure that their clients receive the very best advice and customer service on a wide range of insurance products- acting for over 8,000 corporate, commercial, and personal clients throughout the UK. As an employer, they provide their staff with a fun and lively working environment whilst also encouraging and developing them through their insurance careers. About the role As a Personal Lines Administrator you will be asked to support some Administration aspects for their Brokers and wider Insurance team to ensure their duties and tasks are completed to a high standard. Main duties and responsibilities that you will be trained to carry out: Insurance Broker Support duties which include, but are not limited to: booking in new business proposal forms, policy sending, policy chasing, policy saving, allocating policy chasing list, completing client questionnaires/online validations Maintain Client Accounts Prepare and Proofread Documents Provide Basic Office Administration To provide exemplary customer service to all business customers. To develop and maintain business relationships with key partners. To be responsible for the management of your own workload. To adhere to agreed service standards. To keep up to date and conversant with lending criteria, products and special schemes and convey this accurately to brokers over the telephone. To support the sales and new business application processes including use and understanding of the broker portal and systems Requirements to be considered for the role Proficient with Microsoft Office Suite Professional appearance Solid communication skills both written and verbal Ability to be resourceful and proactive in dealing with issues that may arise Ability to organise, multitask, prioritise, and work under pressure A friendly and confident personality The ability to stay calm under pressure Willing to learn about Insurance Benefits: Flexible Working Hours once your probation has been passed 25 days paid annual leave + Bank Holidays Death in Service (3 x Salary) Regular Company parties (previous ones include boat parties, masquerade balls) Free eye test and contribution towards glasses Employee Assistance Programme, with access to an Online GP for you and your family to use Pension Scheme Cycle to Work Scheme Salary on offer is £20,000 p.a to start If you wish to discuss this role in more detail, please contact Kieran at CKB Recruitment
Are you a school or college leaver, looking for an opportunity to start a genuine career? If so we would love to hear from you. Our clients are a chartered insurance brokers, who are now looking to bring a trainee on as an Insurance Administrator to deal with Personal Lines insurance products (B2C), based in their Newton Abbott office. To be considered you must have achieved GSCE's in Maths and English. As a business, they ensure that their clients receive the very best advice and customer service on a wide range of insurance products- acting for over 8,000 corporate, commercial, and personal clients throughout the UK. As an employer, they provide their staff with a fun and lively working environment whilst also encouraging and developing them through their insurance careers. About the role As a Personal Lines Administrator you will be asked to support some Administration aspects for their Brokers and wider Insurance team to ensure their duties and tasks are completed to a high standard. Main duties and responsibilities that you will be trained to carry out: Insurance Broker Support duties which include, but are not limited to: booking in new business proposal forms, policy sending, policy chasing, policy saving, allocating policy chasing list, completing client questionnaires/online validations Maintain Client Accounts Prepare and Proofread Documents Provide Basic Office Administration To provide exemplary customer service to all business customers. To develop and maintain business relationships with key partners. To be responsible for the management of your own workload. To adhere to agreed service standards. To keep up to date and conversant with lending criteria, products and special schemes and convey this accurately to brokers over the telephone. To support the sales and new business application processes including use and understanding of the broker portal and systems Requirements to be considered for the role Proficient with Microsoft Office Suite Professional appearance Solid communication skills both written and verbal Ability to be resourceful and proactive in dealing with issues that may arise Ability to organise, multitask, prioritise, and work under pressure A friendly and confident personality The ability to stay calm under pressure Willing to learn about Insurance Benefits: Flexible Working Hours once your probation has been passed 25 days paid annual leave + Bank Holidays Death in Service (3 x Salary) Regular Company parties (previous ones include boat parties, masquerade balls) Free eye test and contribution towards glasses Employee Assistance Programme, with access to an Online GP for you and your family to use Pension Scheme Cycle to Work Scheme Salary on offer is £20,000 p.a to start If you wish to discuss this role in more detail, please contact Kieran at CKB Recruitment
May 19, 2026
Full time
Are you a school or college leaver, looking for an opportunity to start a genuine career? If so we would love to hear from you. Our clients are a chartered insurance brokers, who are now looking to bring a trainee on as an Insurance Administrator to deal with Personal Lines insurance products (B2C), based in their Newton Abbott office. To be considered you must have achieved GSCE's in Maths and English. As a business, they ensure that their clients receive the very best advice and customer service on a wide range of insurance products- acting for over 8,000 corporate, commercial, and personal clients throughout the UK. As an employer, they provide their staff with a fun and lively working environment whilst also encouraging and developing them through their insurance careers. About the role As a Personal Lines Administrator you will be asked to support some Administration aspects for their Brokers and wider Insurance team to ensure their duties and tasks are completed to a high standard. Main duties and responsibilities that you will be trained to carry out: Insurance Broker Support duties which include, but are not limited to: booking in new business proposal forms, policy sending, policy chasing, policy saving, allocating policy chasing list, completing client questionnaires/online validations Maintain Client Accounts Prepare and Proofread Documents Provide Basic Office Administration To provide exemplary customer service to all business customers. To develop and maintain business relationships with key partners. To be responsible for the management of your own workload. To adhere to agreed service standards. To keep up to date and conversant with lending criteria, products and special schemes and convey this accurately to brokers over the telephone. To support the sales and new business application processes including use and understanding of the broker portal and systems Requirements to be considered for the role Proficient with Microsoft Office Suite Professional appearance Solid communication skills both written and verbal Ability to be resourceful and proactive in dealing with issues that may arise Ability to organise, multitask, prioritise, and work under pressure A friendly and confident personality The ability to stay calm under pressure Willing to learn about Insurance Benefits: Flexible Working Hours once your probation has been passed 25 days paid annual leave + Bank Holidays Death in Service (3 x Salary) Regular Company parties (previous ones include boat parties, masquerade balls) Free eye test and contribution towards glasses Employee Assistance Programme, with access to an Online GP for you and your family to use Pension Scheme Cycle to Work Scheme Salary on offer is £20,000 p.a to start If you wish to discuss this role in more detail, please contact Kieran at CKB Recruitment
