Junior Network Engineer Location: North Fambridge (onsite), with occasional travel to other UK sites Driving Licence: UK full driving licence required Employment Type: Full-time, permanent Our client-a leading UK marina operator with a network of beautiful coastal locations-is seeking a passionate and proactive Junior Network Engineer to join their expanding in-house IT team. This is an exciting opportunity to get hands-on with key infrastructure projects, including the rollout of full fibre connectivity, while supporting staff across multiple sites. Key Responsibilities Provide onsite end-user IT support Participate in infrastructure projects, including full fibre broadband installation Support the maintenance and configuration of core network equipment Assist with diagnosing and resolving hardware and connectivity issues Travel to other marina locations when required (expenses paid) Experience Required We're looking for a candidate with genuine enthusiasm for networking and IT systems, with a foundation in: IP addressing and subnetting VLAN configuration and network segmentation Router setup and traffic management DNS and domain resolution Additionally, experience or awareness of the following is highly desirable: Microsoft 365 applications, including Office 365 and Intune General server infrastructure (Windows Server environment preferred) You should also have: A valid UK driving licence A proactive attitude and willingness to learn The ability to work onsite full-time as part of a close-knit team Must be eligible to work in the UK. Office based (North Fambridge) Paying up to 35k, depending on experience.
Aug 14, 2025
Full time
Junior Network Engineer Location: North Fambridge (onsite), with occasional travel to other UK sites Driving Licence: UK full driving licence required Employment Type: Full-time, permanent Our client-a leading UK marina operator with a network of beautiful coastal locations-is seeking a passionate and proactive Junior Network Engineer to join their expanding in-house IT team. This is an exciting opportunity to get hands-on with key infrastructure projects, including the rollout of full fibre connectivity, while supporting staff across multiple sites. Key Responsibilities Provide onsite end-user IT support Participate in infrastructure projects, including full fibre broadband installation Support the maintenance and configuration of core network equipment Assist with diagnosing and resolving hardware and connectivity issues Travel to other marina locations when required (expenses paid) Experience Required We're looking for a candidate with genuine enthusiasm for networking and IT systems, with a foundation in: IP addressing and subnetting VLAN configuration and network segmentation Router setup and traffic management DNS and domain resolution Additionally, experience or awareness of the following is highly desirable: Microsoft 365 applications, including Office 365 and Intune General server infrastructure (Windows Server environment preferred) You should also have: A valid UK driving licence A proactive attitude and willingness to learn The ability to work onsite full-time as part of a close-knit team Must be eligible to work in the UK. Office based (North Fambridge) Paying up to 35k, depending on experience.
Cyber Security Consultant Location: Remote Salary: 60k + excellent benefits Type: Permanent An excellent opportunity to join a renowned Microsoft Managed Security Service Provider (MSSP) as a Cyber Security Consultant with a strong emphasis on Governance, Risk & Compliance (GRC). The role involves working with enterprise clients to navigate complex regulatory requirements, enhance their security posture, and align with industry standards using the Microsoft security ecosystem. Responsibilities: Delivering GRC consultancy across varied client environments Conducting risk assessments, compliance audits, and control gap analyses Advising on security frameworks including ISO 27001, NIST, and GDPR Supporting implementation and optimisation of Microsoft Security solutions such as Defender, Sentinel, and Purview Translating compliance requirements into actionable security controls Building and maintaining strong client relationships through strategic guidance and clear communication Experience required: Proven experience in cyber security consultancy with a GRC focus Strong understanding of security frameworks and regulatory obligations Familiarity with the Microsoft Security stack (Defender, Sentinel, Entra, etc.) Excellent communication and stakeholder engagement skills CISSP certification (or working towards) considered highly desirable Capable of working independently and collaboratively within a high-performing team This role offers the chance to work with a top tier Microsoft MSSP, benefit from ongoing professional development and certification support, enjoy a flexible hybrid working arrangement, and gain exposure to high-profile security projects within an inclusive and forward-thinking culture. Must be eligible for SC clearance Must be eligible to work in UK. Paying up to 60k, depending on experience.
Aug 12, 2025
Full time
Cyber Security Consultant Location: Remote Salary: 60k + excellent benefits Type: Permanent An excellent opportunity to join a renowned Microsoft Managed Security Service Provider (MSSP) as a Cyber Security Consultant with a strong emphasis on Governance, Risk & Compliance (GRC). The role involves working with enterprise clients to navigate complex regulatory requirements, enhance their security posture, and align with industry standards using the Microsoft security ecosystem. Responsibilities: Delivering GRC consultancy across varied client environments Conducting risk assessments, compliance audits, and control gap analyses Advising on security frameworks including ISO 27001, NIST, and GDPR Supporting implementation and optimisation of Microsoft Security solutions such as Defender, Sentinel, and Purview Translating compliance requirements into actionable security controls Building and maintaining strong client relationships through strategic guidance and clear communication Experience required: Proven experience in cyber security consultancy with a GRC focus Strong understanding of security frameworks and regulatory obligations Familiarity with the Microsoft Security stack (Defender, Sentinel, Entra, etc.) Excellent communication and stakeholder engagement skills CISSP certification (or working towards) considered highly desirable Capable of working independently and collaboratively within a high-performing team This role offers the chance to work with a top tier Microsoft MSSP, benefit from ongoing professional development and certification support, enjoy a flexible hybrid working arrangement, and gain exposure to high-profile security projects within an inclusive and forward-thinking culture. Must be eligible for SC clearance Must be eligible to work in UK. Paying up to 60k, depending on experience.
Information Security Manager 70,000- 75,000 PA Central London Well-established construction engineering business is seeking an experienced Information Security Manager to join them on a permanent basis. You'll be joining at a critical time where they are expanding their technical team with an ambitious growth plan with multiple acquisitions planned over the coming years. The Information Security Manager will be a crucial component in ensuring the effective management of both the technical cyber security environment and wider information security management piece for the business. This role is responsible for ensuring robust cyber security controls with a strong emphasis on ISO 27001 readiness. You'll liaise with assessors and internal teams, drive ISO-related strategies and use prior experience to ensure certification plans stay on track. Working with external teams to align processes, you'll also oversee InfoSec/Cyber services, conduct risk assessments and recommend security improvements. Responsibilities: Ownership and maintenance of all security related policies and procedures, implementing Security by Design and driving a culture of cyber security awareness in the business Liaise with external ISO27001 assessors and internal teams to ensure smooth assessments Actively contribute to ISO processes, strategies and problem-solving Use prior ISO experience to support certification readiness Working closely with stakeholders across the business in relation to Information Security Strategy and the creation, delivery and maintenance of a robust Cyber Security roadmap Handle varied and complex security challenges, from system reviews to high-level risk assessments Work closely with third-party suppliers in relation to audits, forensic analysis and pen testing Requirements: Experience with ISO 27001 is essential Strong background in cyber security management Proven experience in identifying and mitigating security risks# Ability to make actionable recommendations for security improvements Experience with GDPR and data protection, together with knowledge of IS standards Security assessment frameworks (threat modelling, controls assessment, risk assessment) Relevant qualifications; CISSP, CISM or similar would be beneficial. Based in Central London, 4 days per week onsite initially dropping to 3 once passed probation.
Aug 12, 2025
Full time
Information Security Manager 70,000- 75,000 PA Central London Well-established construction engineering business is seeking an experienced Information Security Manager to join them on a permanent basis. You'll be joining at a critical time where they are expanding their technical team with an ambitious growth plan with multiple acquisitions planned over the coming years. The Information Security Manager will be a crucial component in ensuring the effective management of both the technical cyber security environment and wider information security management piece for the business. This role is responsible for ensuring robust cyber security controls with a strong emphasis on ISO 27001 readiness. You'll liaise with assessors and internal teams, drive ISO-related strategies and use prior experience to ensure certification plans stay on track. Working with external teams to align processes, you'll also oversee InfoSec/Cyber services, conduct risk assessments and recommend security improvements. Responsibilities: Ownership and maintenance of all security related policies and procedures, implementing Security by Design and driving a culture of cyber security awareness in the business Liaise with external ISO27001 assessors and internal teams to ensure smooth assessments Actively contribute to ISO processes, strategies and problem-solving Use prior ISO experience to support certification readiness Working closely with stakeholders across the business in relation to Information Security Strategy and the creation, delivery and maintenance of a robust Cyber Security roadmap Handle varied and complex security challenges, from system reviews to high-level risk assessments Work closely with third-party suppliers in relation to audits, forensic analysis and pen testing Requirements: Experience with ISO 27001 is essential Strong background in cyber security management Proven experience in identifying and mitigating security risks# Ability to make actionable recommendations for security improvements Experience with GDPR and data protection, together with knowledge of IS standards Security assessment frameworks (threat modelling, controls assessment, risk assessment) Relevant qualifications; CISSP, CISM or similar would be beneficial. Based in Central London, 4 days per week onsite initially dropping to 3 once passed probation.
QESH Manager - Data Centre Operations Location: Corsham or Farnborough (onsite, with some travel required) Salary: Up to 50,000 Employment Type: Full-time, permanent About the Role Our client, a leading Data Centre provider, is seeking a skilled and driven QESH Manager to lead the development and implementation of Quality, Environmental, Safety, and Health systems across either their Corsham or Farnborough site. This is a strategic role within a high-performance technical environment, ensuring compliance with ISO standards and driving a culture of operational excellence and safety. Key Responsibilities Oversee and maintain QESH policies and procedures in line with ISO 9001, ISO 14001, ISO 45001, and other relevant standards Conduct internal audits, risk assessments, and compliance reviews to uphold safety, environmental, and quality benchmarks Champion continuous improvement initiatives across quality, safety, and environmental domains Collaborate with engineering, facilities, and operations teams to ensure regulatory compliance and best practice integration Lead site-wide awareness campaigns and training to embed QESH principles into daily operations Required Experience / Qualifications Awareness of NEBOSH required. Proven experience in QESH management within technical, industrial, or critical infrastructure environments (e.g., data centres, utilities, manufacturing) Strong working knowledge of ISO 9001 (Quality), ISO 14001 (Environmental), and ISO 45001 (Health & Safety) Ability to work independently, managing site-wide QESH responsibilities without direct reports Excellent communication and stakeholder engagement skills, with the ability to influence and drive cultural change Additional Information This is an onsite role based in Corsham or Farnborough . Candidates must be eligible to work in the UK
Aug 07, 2025
Full time
QESH Manager - Data Centre Operations Location: Corsham or Farnborough (onsite, with some travel required) Salary: Up to 50,000 Employment Type: Full-time, permanent About the Role Our client, a leading Data Centre provider, is seeking a skilled and driven QESH Manager to lead the development and implementation of Quality, Environmental, Safety, and Health systems across either their Corsham or Farnborough site. This is a strategic role within a high-performance technical environment, ensuring compliance with ISO standards and driving a culture of operational excellence and safety. Key Responsibilities Oversee and maintain QESH policies and procedures in line with ISO 9001, ISO 14001, ISO 45001, and other relevant standards Conduct internal audits, risk assessments, and compliance reviews to uphold safety, environmental, and quality benchmarks Champion continuous improvement initiatives across quality, safety, and environmental domains Collaborate with engineering, facilities, and operations teams to ensure regulatory compliance and best practice integration Lead site-wide awareness campaigns and training to embed QESH principles into daily operations Required Experience / Qualifications Awareness of NEBOSH required. Proven experience in QESH management within technical, industrial, or critical infrastructure environments (e.g., data centres, utilities, manufacturing) Strong working knowledge of ISO 9001 (Quality), ISO 14001 (Environmental), and ISO 45001 (Health & Safety) Ability to work independently, managing site-wide QESH responsibilities without direct reports Excellent communication and stakeholder engagement skills, with the ability to influence and drive cultural change Additional Information This is an onsite role based in Corsham or Farnborough . Candidates must be eligible to work in the UK
IT Service Delivery Manager - Mergers & Acquisitions 70,000 - 80,000 PA A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years. Reporting directly into the Head of IT, you'll oversee a team decided to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business. This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long-term impact. Key Responsibilities Lead a specialist M&A IT team Own end-to-end IT delivery during acquisitions: due diligence to post-integration Assess target company IT environments, risks and compatibility Create and manage IT integration/separation plans, including TSAs and roadmaps Oversee data migration, infrastructure alignment and app rationalisation Ensure uninterrupted IT services and maintain high SLA performance Manage IT incidents, requests, changes and problems (ITIL framework) Act as key liaison between IT and stakeholders (Legal, HR, Finance, Ops) Coordinate with external vendors and manage service contracts Ensure regulatory, legal and cybersecurity compliance during transitions Capture lessons learned and improve playbooks for future M&A initiatives Support change management, onboarding and documentation across projects Requirements Extensive experience in IT service delivery/operations within M&A environments Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) Experience with complex IT integrations, carve-outs and cloud migrations Excellent stakeholder and vendor management skills PRINCE2 or equivalent project management expertise Knowledge of enterprise IT environments (Azure/AWS, networking, cybersecurity) Ideally ITIL v4 Intermediate+ certified Background in infrastructure, enterprise architecture or transformation will be highly favoured London based (initially 4 days per week onsite, dropping to 3 once passed probation)
Aug 03, 2025
Full time
IT Service Delivery Manager - Mergers & Acquisitions 70,000 - 80,000 PA A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years. Reporting directly into the Head of IT, you'll oversee a team decided to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business. This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long-term impact. Key Responsibilities Lead a specialist M&A IT team Own end-to-end IT delivery during acquisitions: due diligence to post-integration Assess target company IT environments, risks and compatibility Create and manage IT integration/separation plans, including TSAs and roadmaps Oversee data migration, infrastructure alignment and app rationalisation Ensure uninterrupted IT services and maintain high SLA performance Manage IT incidents, requests, changes and problems (ITIL framework) Act as key liaison between IT and stakeholders (Legal, HR, Finance, Ops) Coordinate with external vendors and manage service contracts Ensure regulatory, legal and cybersecurity compliance during transitions Capture lessons learned and improve playbooks for future M&A initiatives Support change management, onboarding and documentation across projects Requirements Extensive experience in IT service delivery/operations within M&A environments Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) Experience with complex IT integrations, carve-outs and cloud migrations Excellent stakeholder and vendor management skills PRINCE2 or equivalent project management expertise Knowledge of enterprise IT environments (Azure/AWS, networking, cybersecurity) Ideally ITIL v4 Intermediate+ certified Background in infrastructure, enterprise architecture or transformation will be highly favoured London based (initially 4 days per week onsite, dropping to 3 once passed probation)
Workday Functional Consultant London (4 days per week onsite / 1 day WFH) 575 - 625 p/d, inside IR35 6 months (high likelihood of extension) A well-established, rapidly expanding organisation (8-10 acquisitions likely to complete this year alone), undergoing a major HR systems transformation is seeking an experienced Workday Functional Consultant / Systems Admin for an initial 6 month contract. Due to the ambitious expansion plans the contract is highly likely to extend. It is a critical position within the company's digital transformation and M&A strategy, focusing on the ongoing optimisation and development of Workday. This contract offers the opportunity to play a key role in configuring modules, workflows, business processes, reports, integrations as well as onboarding multiple newly acquired businesses onto the Workday platform. Key Responsibilities: Lead the day-to-day administration, optimisation and continuous improvement of Workday Configure Workday templates, modules, business processes, reports and workflow Support M&A activities through the onboarding of new groups of employees into Workday Requirements Gathering and Analysis, collaborating with stakeholders to understand business needs and translate the into functional specifications. Collaborate closely with HR and IT stakeholders to define requirements and deliver appropriate solutions Ensure data accuracy and integrity across systems and integrations (e.g. Payroll, ERP) Provide training and support to HR end users and stakeholders Maintain strong vendor relationships and oversee third-party integrations Ensure compliance with data governance and security standards Requirements: Proven experience as a Workday Consultant or Sys Admin Deep understanding of Workday configuration (including templates, workflows and reporting) Ideally experience supporting Workday in environments involving M&A requiring onboarding of new businesses Solid grasp of HR processes and how they map to systems Excellent stakeholder engagement, communication and problem-solving skills Ability to work independently and strategically within an extremely fast-paced environment
Jul 31, 2025
Contractor
Workday Functional Consultant London (4 days per week onsite / 1 day WFH) 575 - 625 p/d, inside IR35 6 months (high likelihood of extension) A well-established, rapidly expanding organisation (8-10 acquisitions likely to complete this year alone), undergoing a major HR systems transformation is seeking an experienced Workday Functional Consultant / Systems Admin for an initial 6 month contract. Due to the ambitious expansion plans the contract is highly likely to extend. It is a critical position within the company's digital transformation and M&A strategy, focusing on the ongoing optimisation and development of Workday. This contract offers the opportunity to play a key role in configuring modules, workflows, business processes, reports, integrations as well as onboarding multiple newly acquired businesses onto the Workday platform. Key Responsibilities: Lead the day-to-day administration, optimisation and continuous improvement of Workday Configure Workday templates, modules, business processes, reports and workflow Support M&A activities through the onboarding of new groups of employees into Workday Requirements Gathering and Analysis, collaborating with stakeholders to understand business needs and translate the into functional specifications. Collaborate closely with HR and IT stakeholders to define requirements and deliver appropriate solutions Ensure data accuracy and integrity across systems and integrations (e.g. Payroll, ERP) Provide training and support to HR end users and stakeholders Maintain strong vendor relationships and oversee third-party integrations Ensure compliance with data governance and security standards Requirements: Proven experience as a Workday Consultant or Sys Admin Deep understanding of Workday configuration (including templates, workflows and reporting) Ideally experience supporting Workday in environments involving M&A requiring onboarding of new businesses Solid grasp of HR processes and how they map to systems Excellent stakeholder engagement, communication and problem-solving skills Ability to work independently and strategically within an extremely fast-paced environment
Junior Network Engineer Location: Lymington (onsite), with occasional travel to other UK sites Driving Licence: UK full driving licence required Employment Type: Full-time, permanent Our client-a leading UK marina operator with a network of beautiful coastal locations-is seeking a passionate and proactive Junior Network Engineer to join their expanding in-house IT team. This is an exciting opportunity to get hands-on with key infrastructure projects, including the rollout of full fibre connectivity, while supporting staff across multiple sites. Key Responsibilities Provide onsite end-user IT support Participate in infrastructure projects, including full fibre broadband installation Support the maintenance and configuration of core network equipment Assist with diagnosing and resolving hardware and connectivity issues Travel to other marina locations when required (expenses paid) Experience Required We're looking for a candidate with genuine enthusiasm for networking and IT systems, with a foundation in: IP addressing and subnetting VLAN configuration and network segmentation Router setup and traffic management DNS and domain resolution Additionally, experience or awareness of the following is highly desirable: Microsoft 365 applications, including Office 365 and Intune General server infrastructure (Windows Server environment preferred) You should also have: A valid UK driving licence A proactive attitude and willingness to learn The ability to work onsite full-time as part of a close-knit team Must be eligible to work in the UK. Office based (Lymington) Paying up to 32k, depending on experience.
Jul 30, 2025
Full time
Junior Network Engineer Location: Lymington (onsite), with occasional travel to other UK sites Driving Licence: UK full driving licence required Employment Type: Full-time, permanent Our client-a leading UK marina operator with a network of beautiful coastal locations-is seeking a passionate and proactive Junior Network Engineer to join their expanding in-house IT team. This is an exciting opportunity to get hands-on with key infrastructure projects, including the rollout of full fibre connectivity, while supporting staff across multiple sites. Key Responsibilities Provide onsite end-user IT support Participate in infrastructure projects, including full fibre broadband installation Support the maintenance and configuration of core network equipment Assist with diagnosing and resolving hardware and connectivity issues Travel to other marina locations when required (expenses paid) Experience Required We're looking for a candidate with genuine enthusiasm for networking and IT systems, with a foundation in: IP addressing and subnetting VLAN configuration and network segmentation Router setup and traffic management DNS and domain resolution Additionally, experience or awareness of the following is highly desirable: Microsoft 365 applications, including Office 365 and Intune General server infrastructure (Windows Server environment preferred) You should also have: A valid UK driving licence A proactive attitude and willingness to learn The ability to work onsite full-time as part of a close-knit team Must be eligible to work in the UK. Office based (Lymington) Paying up to 32k, depending on experience.
AWS DevOps Engineer A leading Cloud Consultancy with 500+ staff, offering a broad range of services across Public & Private Cloud, Data, Digital Transformation, and Security, is seeking an experienced AWS Engineer to join its dynamic team. This role is focused on delivering high-performance AWS solutions that drive digital transformation for businesses. Key Responsibilities: Collaborate within a team to ensure seamless platform delivery, operation, security, reliability, efficiency, and governance. Manage, migrate, and optimize customer solutions in AWS, ensuring performance and scalability. Support both production and non-production environments across the AWS ecosystem. Work closely with implementation teams on AWS migration projects and managed service onboarding. Stay ahead of industry trends, applying emerging technologies to enhance system reliability and performance. Provide expert technical support to maintain service continuity and stability for customers. Skills & Experience: Hands-on experience across AWS services, including compute, networking, storage, databases, security, and IAM. Strong understanding of modern cloud architecture and best practices. Ability to build and maintain relationships with internal and external stakeholders. Excellent communication skills, capable of translating technical concepts into business value. Comfortable navigating complexity and unfamiliar challenges. Passion for technology, constantly seeking innovation and knowledge-sharing opportunities. Track record of implementing enterprise solutions following AWS deployment designs. High competency in Infrastructure as Code (Terraform/CloudFormation) and scripting (Python/Bash). Experience with source control and supporting Windows & Linux environments. Desirable - AWS certification or working towards obtaining one Remote Up to 58,000 Must be eligible to work in the UK.
Jul 30, 2025
Full time
AWS DevOps Engineer A leading Cloud Consultancy with 500+ staff, offering a broad range of services across Public & Private Cloud, Data, Digital Transformation, and Security, is seeking an experienced AWS Engineer to join its dynamic team. This role is focused on delivering high-performance AWS solutions that drive digital transformation for businesses. Key Responsibilities: Collaborate within a team to ensure seamless platform delivery, operation, security, reliability, efficiency, and governance. Manage, migrate, and optimize customer solutions in AWS, ensuring performance and scalability. Support both production and non-production environments across the AWS ecosystem. Work closely with implementation teams on AWS migration projects and managed service onboarding. Stay ahead of industry trends, applying emerging technologies to enhance system reliability and performance. Provide expert technical support to maintain service continuity and stability for customers. Skills & Experience: Hands-on experience across AWS services, including compute, networking, storage, databases, security, and IAM. Strong understanding of modern cloud architecture and best practices. Ability to build and maintain relationships with internal and external stakeholders. Excellent communication skills, capable of translating technical concepts into business value. Comfortable navigating complexity and unfamiliar challenges. Passion for technology, constantly seeking innovation and knowledge-sharing opportunities. Track record of implementing enterprise solutions following AWS deployment designs. High competency in Infrastructure as Code (Terraform/CloudFormation) and scripting (Python/Bash). Experience with source control and supporting Windows & Linux environments. Desirable - AWS certification or working towards obtaining one Remote Up to 58,000 Must be eligible to work in the UK.
Workday Analyst - London 55,000 - 65,000 PA A well-established organisation undergoing a major HR systems transformation is seeking an experienced Workday Analyst to join their team. This is a key role within the business's digital transformation strategy, focused on the configuration and optimisation of Workday to meet evolving business needs. The successful candidate will work closely with HR and IT stakeholders to design, configure and enhance Workday modules across the HCM suite. You'll be hands-on with system configuration, supporting continuous improvement efforts and ensuring the platform is fully aligned with operational and strategic goals. Key Responsibilities: Lead and execute Workday configuration activities across core HCM modules (e.g., Absence, Compensation, Talent, Recruiting, Time Tracking) Work directly with HR teams to understand business requirements and translate them into scalable Workday solutions Manage and deliver enhancements, updates and new features within Workday, ensuring minimal disruption to users Support end-to-end testing, validation and deployment of Workday changes and new functionalities Maintain and update business processes, condition rules, calculated fields and security groups Collaborate with technical teams to ensure smooth integration with external systems (e.g., payroll, finance, time & attendance) Provide functional guidance and training to HR users and other stakeholders Ensure platform compliance with internal governance and data protection standards Requirements: Demonstrable hands-on experience with Workday configuration and administration Strong knowledge of Workday HCM modules; Workday Pro certification(s) desirable Proven ability to design, test and deploy Workday solutions independently Solid understanding of HR processes and how they are enabled through Workday Experience working with third-party vendors or in post-implementation environments Strong communication, stakeholder engagement and problem-solving skills Ability to manage priorities in a dynamic environment and work collaboratively across functions
Jul 22, 2025
Full time
Workday Analyst - London 55,000 - 65,000 PA A well-established organisation undergoing a major HR systems transformation is seeking an experienced Workday Analyst to join their team. This is a key role within the business's digital transformation strategy, focused on the configuration and optimisation of Workday to meet evolving business needs. The successful candidate will work closely with HR and IT stakeholders to design, configure and enhance Workday modules across the HCM suite. You'll be hands-on with system configuration, supporting continuous improvement efforts and ensuring the platform is fully aligned with operational and strategic goals. Key Responsibilities: Lead and execute Workday configuration activities across core HCM modules (e.g., Absence, Compensation, Talent, Recruiting, Time Tracking) Work directly with HR teams to understand business requirements and translate them into scalable Workday solutions Manage and deliver enhancements, updates and new features within Workday, ensuring minimal disruption to users Support end-to-end testing, validation and deployment of Workday changes and new functionalities Maintain and update business processes, condition rules, calculated fields and security groups Collaborate with technical teams to ensure smooth integration with external systems (e.g., payroll, finance, time & attendance) Provide functional guidance and training to HR users and other stakeholders Ensure platform compliance with internal governance and data protection standards Requirements: Demonstrable hands-on experience with Workday configuration and administration Strong knowledge of Workday HCM modules; Workday Pro certification(s) desirable Proven ability to design, test and deploy Workday solutions independently Solid understanding of HR processes and how they are enabled through Workday Experience working with third-party vendors or in post-implementation environments Strong communication, stakeholder engagement and problem-solving skills Ability to manage priorities in a dynamic environment and work collaboratively across functions
Incident Management Analyst (Entry Level) Hybrid working - Offices in Harrogate. Paying 24,500 + benefits. A leading Managed Services Provider is seeking a proactive and enthusiastic Incident Management Analyst to join their Service Desk team. This is an ideal opportunity for someone starting out in the industry who's eager to develop within a professional and fast-paced environment. You'll play a vital role in managing customer incidents, ensuring clear communication, timely resolution, and continuous improvement across their processes. Key Responsibilities: Handle customer incident escalations and provide timely updates Monitor VIP and sensitive tickets to prevent SLA breaches Document incident reports and contribute to process improvements Conduct quality checks and support team training Assist in integrating new customers and identifying problem tickets What We're Looking For: Strong communication and customer service skills Good attention to detail and time management Able to work under pressure and across teams Willingness to learn and tackle new technical areas ITIL 4 Foundation (desirable) Hybrid working - Offices in Harrogate. Paying 24,500 + benefits. Must be eligible to work in the UK. UK Driving licence needed due to office location.
Jul 22, 2025
Full time
Incident Management Analyst (Entry Level) Hybrid working - Offices in Harrogate. Paying 24,500 + benefits. A leading Managed Services Provider is seeking a proactive and enthusiastic Incident Management Analyst to join their Service Desk team. This is an ideal opportunity for someone starting out in the industry who's eager to develop within a professional and fast-paced environment. You'll play a vital role in managing customer incidents, ensuring clear communication, timely resolution, and continuous improvement across their processes. Key Responsibilities: Handle customer incident escalations and provide timely updates Monitor VIP and sensitive tickets to prevent SLA breaches Document incident reports and contribute to process improvements Conduct quality checks and support team training Assist in integrating new customers and identifying problem tickets What We're Looking For: Strong communication and customer service skills Good attention to detail and time management Able to work under pressure and across teams Willingness to learn and tackle new technical areas ITIL 4 Foundation (desirable) Hybrid working - Offices in Harrogate. Paying 24,500 + benefits. Must be eligible to work in the UK. UK Driving licence needed due to office location.
Telecoms Account Manager Context IT are seeking a driven, customer focused Account Manager for our Telecommunications Provider client based in London. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Telecom/Connectivity provider. Knowledge of Connectivity and/or Contact Centres would be hugely beneficial (Broadband/Ethernet, MPLS, WAN, LAN, VoIP, SIP, Gamma Horizon, 3CX, NFON, 8x8, Genesys Cloud etc.) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their London office. Paying up to 50k basic with double OTE Must be eligible to work in the UK.
Mar 18, 2025
Full time
Telecoms Account Manager Context IT are seeking a driven, customer focused Account Manager for our Telecommunications Provider client based in London. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Telecom/Connectivity provider. Knowledge of Connectivity and/or Contact Centres would be hugely beneficial (Broadband/Ethernet, MPLS, WAN, LAN, VoIP, SIP, Gamma Horizon, 3CX, NFON, 8x8, Genesys Cloud etc.) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their London office. Paying up to 50k basic with double OTE Must be eligible to work in the UK.
IT Account Manager Context IT are seeking a driven, customer focused Account Manager for our IT Managed Services Provider client based in Bolton. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Managed Services Provider environment Knowledge of Managed Services (M365, Azure, Managed Networks, and Security) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their Bolton office. Paying up to 60k basic with double OTE Must be eligible to work in the UK.
Mar 18, 2025
Full time
IT Account Manager Context IT are seeking a driven, customer focused Account Manager for our IT Managed Services Provider client based in Bolton. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Managed Services Provider environment Knowledge of Managed Services (M365, Azure, Managed Networks, and Security) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their Bolton office. Paying up to 60k basic with double OTE Must be eligible to work in the UK.
SecOps Engineer - London Up to 65,000 PA A leading, acquisitive, 500m turnover construction engineering business (with revenues expected to double in the coming years) is seeking an experienced SecOps Engineer to act as a point of contact for security matters across a rapidly expanding enterprise. The business is undergoing a significant period of digital transformation and growth; genuine opportunity to have significant input and influence into the shape and future of the business by being a part of vital security initiatives. This role is crucial in ensuring the security and integrity of the businesses IT infrastructure by working closely with an outsourced SOC and a small internal security team. Reporting to directly to the SecOps Manager, you'll play a key role in securing systems, remediating vulnerabilities and responding to security incidents. Key Responsibilities Collaborate with outsourced SOC to manage security incidents and alerts Investigate and remediate issues identified in penetration tests Work on Incident Response processes and plans to improve organisational security resilience Maintain and optimise security tools, including QRadar, Sophos, Cisco Umbrella, and Qualys Ensure network security and infrastructure hardening across the organization Provide security support for Azure Cloud environments Work alongside IT and Infrastructure teams to ensure security best practices are followed Assist in implementing security policies and frameworks Key Requirements Strong experience in networking, core infrastructure and security Ideally have hands-on experience with QRadar, Sophos, Cisco Umbrella and Qualys Ability to remediate security issues from penetration testing reports Understanding of security operations and incident response Experience working with outsourced SOCs Good knowledge of threat detection, vulnerability management and compliance
Mar 18, 2025
Full time
SecOps Engineer - London Up to 65,000 PA A leading, acquisitive, 500m turnover construction engineering business (with revenues expected to double in the coming years) is seeking an experienced SecOps Engineer to act as a point of contact for security matters across a rapidly expanding enterprise. The business is undergoing a significant period of digital transformation and growth; genuine opportunity to have significant input and influence into the shape and future of the business by being a part of vital security initiatives. This role is crucial in ensuring the security and integrity of the businesses IT infrastructure by working closely with an outsourced SOC and a small internal security team. Reporting to directly to the SecOps Manager, you'll play a key role in securing systems, remediating vulnerabilities and responding to security incidents. Key Responsibilities Collaborate with outsourced SOC to manage security incidents and alerts Investigate and remediate issues identified in penetration tests Work on Incident Response processes and plans to improve organisational security resilience Maintain and optimise security tools, including QRadar, Sophos, Cisco Umbrella, and Qualys Ensure network security and infrastructure hardening across the organization Provide security support for Azure Cloud environments Work alongside IT and Infrastructure teams to ensure security best practices are followed Assist in implementing security policies and frameworks Key Requirements Strong experience in networking, core infrastructure and security Ideally have hands-on experience with QRadar, Sophos, Cisco Umbrella and Qualys Ability to remediate security issues from penetration testing reports Understanding of security operations and incident response Experience working with outsourced SOCs Good knowledge of threat detection, vulnerability management and compliance
Telecoms Account Manager Context IT are seeking a driven, customer focused Account Manager for our Telecommunications Provider client based in Stafford. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Telecom/Connectivity provider. Knowledge of Connectivity and/or Contact Centres would be hugely beneficial (Broadband/Ethernet, MPLS, WAN, LAN, VoIP, SIP, Gamma Horizon, 3CX, NFON, 8x8, Genesys Cloud etc.) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their Stafford office. Paying up to 50k basic with double OTE Must be eligible to work in the UK.
Mar 18, 2025
Full time
Telecoms Account Manager Context IT are seeking a driven, customer focused Account Manager for our Telecommunications Provider client based in Stafford. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Telecom/Connectivity provider. Knowledge of Connectivity and/or Contact Centres would be hugely beneficial (Broadband/Ethernet, MPLS, WAN, LAN, VoIP, SIP, Gamma Horizon, 3CX, NFON, 8x8, Genesys Cloud etc.) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their Stafford office. Paying up to 50k basic with double OTE Must be eligible to work in the UK.
Junior Sales Support Executive We're currently seeking a motivated and detail-oriented Sales Support Executive who is committed to delivering exceptional products and services to clients. If you thrive in a fast-paced environment, have a passion for sales, and enjoy supporting a high-performing team, this could be the perfect opportunity for you. Be part of a thriving, profitable company with ambitious growth plans. Enjoy the stability of a SaaS business that has been successful for the past decade, without the risks associated with start-ups. You'll benefit from an open door policy, an open plan office, and a supportive, social team environment. Private healthcare and other great perks are included, and you'll contribute to a company set to double or triple in size over the next 5-10 years. Key Responsibilities: Assist the sales team with day-to-day administrative tasks and coordination of sales activities. Prepare and process sales quotes, proposals, and contracts. Manage customer inquiries, provide product information, and resolve issues in a timely and professional manner. Track and update sales data, maintain accurate records, and ensure that sales targets are met. Collaborate with internal departments to ensure smooth order processing and delivery. Assist in the preparation of sales presentations and reports. Organise meetings, prepare agendas. Stay up-to-date on product offerings and industry trends to provide accurate information to clients. Key Requirements: Proven experience in a sales support or administrative role (preferred). Strong organisational and time management skills with the ability to manage multiple tasks simultaneously. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Familiarity with CRM software and sales tracking tools (preferred). Ability to work effectively both independently and as part of a team. Positive attitude, proactive approach, and a keen attention to detail. Someone who is keen to develop a career in Account Management. Paying between 25- 30k Hybrid working 3-days in Basingstoke
Mar 09, 2025
Full time
Junior Sales Support Executive We're currently seeking a motivated and detail-oriented Sales Support Executive who is committed to delivering exceptional products and services to clients. If you thrive in a fast-paced environment, have a passion for sales, and enjoy supporting a high-performing team, this could be the perfect opportunity for you. Be part of a thriving, profitable company with ambitious growth plans. Enjoy the stability of a SaaS business that has been successful for the past decade, without the risks associated with start-ups. You'll benefit from an open door policy, an open plan office, and a supportive, social team environment. Private healthcare and other great perks are included, and you'll contribute to a company set to double or triple in size over the next 5-10 years. Key Responsibilities: Assist the sales team with day-to-day administrative tasks and coordination of sales activities. Prepare and process sales quotes, proposals, and contracts. Manage customer inquiries, provide product information, and resolve issues in a timely and professional manner. Track and update sales data, maintain accurate records, and ensure that sales targets are met. Collaborate with internal departments to ensure smooth order processing and delivery. Assist in the preparation of sales presentations and reports. Organise meetings, prepare agendas. Stay up-to-date on product offerings and industry trends to provide accurate information to clients. Key Requirements: Proven experience in a sales support or administrative role (preferred). Strong organisational and time management skills with the ability to manage multiple tasks simultaneously. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Familiarity with CRM software and sales tracking tools (preferred). Ability to work effectively both independently and as part of a team. Positive attitude, proactive approach, and a keen attention to detail. Someone who is keen to develop a career in Account Management. Paying between 25- 30k Hybrid working 3-days in Basingstoke
1st Line Support Engineer - IT Managed Services A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1st Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become a leader in their field and has developed an excellent reputation within industry for providing a vast range of IT services with their clients being at the centre of everything they do. They work with a wide range of clients, of varying sizes and demands, across London and the Home Counties. You'll be working within a dynamic and well-established team providing 1st line support across an array of different clients, internal systems and management. This role will allow you to quickly establish yourself within the team and will give you the opportunity to gain exposure to 2nd Line responsibilities and eventually 3rd line/project work. Our client has created a hard-working yet fun and collaborative environment, they pride themselves on not just providing first class technical solutions but doing this with an exemplary level of customer service. Responsibilities: Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving and escalating incidents Answer service desk calls and log tickets on their PSA (Professional Services Automation software) Provide regular and clear communication with customers regarding ticket status and expected resolution times. Produce and maintain accurate technical documentation Assist with the deployment of client and internal projects when required Requirements: Previous experience working within a 1st Line role, ideally within an IT Services environment Posses excellent customer service skills, with the ability to break down technical terms Excellent troubleshooting, analytical and problem solving skills Exposure/troubleshooting experience with some of the following technologies: Windows 10 and 11, Microsoft Office and Microsoft 365 products (including Exchange Online, SharePoint, Teams and OneDrive), mobile devices. Basic hardware knowledge In return, they are offering 26,000 - 30,000 PA (depending on experience) plus numerous other benefits, including funding further training/certifications. Standard office hours (Office location - Central London) Some flexibility to work from home
Mar 09, 2025
Full time
1st Line Support Engineer - IT Managed Services A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1st Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become a leader in their field and has developed an excellent reputation within industry for providing a vast range of IT services with their clients being at the centre of everything they do. They work with a wide range of clients, of varying sizes and demands, across London and the Home Counties. You'll be working within a dynamic and well-established team providing 1st line support across an array of different clients, internal systems and management. This role will allow you to quickly establish yourself within the team and will give you the opportunity to gain exposure to 2nd Line responsibilities and eventually 3rd line/project work. Our client has created a hard-working yet fun and collaborative environment, they pride themselves on not just providing first class technical solutions but doing this with an exemplary level of customer service. Responsibilities: Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving and escalating incidents Answer service desk calls and log tickets on their PSA (Professional Services Automation software) Provide regular and clear communication with customers regarding ticket status and expected resolution times. Produce and maintain accurate technical documentation Assist with the deployment of client and internal projects when required Requirements: Previous experience working within a 1st Line role, ideally within an IT Services environment Posses excellent customer service skills, with the ability to break down technical terms Excellent troubleshooting, analytical and problem solving skills Exposure/troubleshooting experience with some of the following technologies: Windows 10 and 11, Microsoft Office and Microsoft 365 products (including Exchange Online, SharePoint, Teams and OneDrive), mobile devices. Basic hardware knowledge In return, they are offering 26,000 - 30,000 PA (depending on experience) plus numerous other benefits, including funding further training/certifications. Standard office hours (Office location - Central London) Some flexibility to work from home
2nd Line Technical Support Analyst An exciting opportunity has arisen with a leading Managed Services Provider based in Leeds. This client has rapidly expanded from acquisition and organic growth, and they are now seeking an ambitious technical support analyst to join their 2nd line technical support team. They specialise in providing Cloud, Connectivity, UC & Collaboration services to a vast range of Enterprise scale businesses. You will be a part of a motivated and experienced technical team; this role will require you to provide a high level of IT support for several clients where service is a priority. You must have excellent communication and relationship building skills with the ability to resolve technical issues inline with agreed SLAs. Role Responsibilities: - Offer a high level of support to a variety of clients, assisting with 2nd line technical issues - Ensure incidents are resolved in line with SLAs - Escalate any unresolved issues to 3rd Line support - Ensure internal documentation is developed and maintained - Develop technical knowledge, have a desire to learn and progress your technical career. Eventually taking on further responsibilities Role Requirements: - Previous experience working in an MSP environment - Experience in a 1st/2nd line technical support role - Cisco Networking knowledge - Switches / routers / firewalls - VoIP telephony solutions - Knowledge of virtualisation, storage solutions - Knowledge around server technologies - AD / Exchange / Citrix Although the suitable candidate does not have to be an expert in each area, it is highly beneficial to have an understanding and willingness to progress in these areas. In return, our client is offering a competitive basic of up to 30k DoE + benefits. Hours of work: Monday to Thursday 9am-5:30pm Friday 9am-3:30pm
Mar 08, 2025
Full time
2nd Line Technical Support Analyst An exciting opportunity has arisen with a leading Managed Services Provider based in Leeds. This client has rapidly expanded from acquisition and organic growth, and they are now seeking an ambitious technical support analyst to join their 2nd line technical support team. They specialise in providing Cloud, Connectivity, UC & Collaboration services to a vast range of Enterprise scale businesses. You will be a part of a motivated and experienced technical team; this role will require you to provide a high level of IT support for several clients where service is a priority. You must have excellent communication and relationship building skills with the ability to resolve technical issues inline with agreed SLAs. Role Responsibilities: - Offer a high level of support to a variety of clients, assisting with 2nd line technical issues - Ensure incidents are resolved in line with SLAs - Escalate any unresolved issues to 3rd Line support - Ensure internal documentation is developed and maintained - Develop technical knowledge, have a desire to learn and progress your technical career. Eventually taking on further responsibilities Role Requirements: - Previous experience working in an MSP environment - Experience in a 1st/2nd line technical support role - Cisco Networking knowledge - Switches / routers / firewalls - VoIP telephony solutions - Knowledge of virtualisation, storage solutions - Knowledge around server technologies - AD / Exchange / Citrix Although the suitable candidate does not have to be an expert in each area, it is highly beneficial to have an understanding and willingness to progress in these areas. In return, our client is offering a competitive basic of up to 30k DoE + benefits. Hours of work: Monday to Thursday 9am-5:30pm Friday 9am-3:30pm
2nd Line Network Engineer Office based near Huddersfield (With the opportunity of flexible working after probation 3-6 months) Context Recruitment are excited to offer an opportunity to join a leading IT service provider as a 2nd Line Network Engineer. The successful candidate will be responsible for providing advanced network support, troubleshooting complex issues, and ensuring the stability and efficiency of our network infrastructure. This privately-owned IT service provider is a business of the year winner and have an excellent reputation for providing a broad range of products and services across Telephony, Data Connectivity & Mobile to both direct and indirect customers. It is expected that this role will allow you to further your knowledge and further up-skill extremely quickly due to the very wide range of complex infrastructure environments you will encounter. What you'll need: Strong technical support experience, ideally within a Service Provider environment. Relevant Cisco qualifications; minimum CCNA (or equivalent experience) Full understanding of the TCP/IP protocol stack with experience working with IPv4 and IPv6. Experience working with and provisioning MPLS networks, including L2/L3 VPN and traffic engineering, OSPF, BGP, and QoS on Cisco networks Experience in the troubleshooting and configuration of Cisco network equipment Excellent communications / customer service skills and experience liaising directly with customers, vendors, service providers and suppliers. Comfortable working independently on projects and support issues While not a requirement, experience configuring / troubleshooting Cisco and/or Fortigate Firewalls would be of benefit. Paying up to 35k with benefits
Mar 08, 2025
Full time
2nd Line Network Engineer Office based near Huddersfield (With the opportunity of flexible working after probation 3-6 months) Context Recruitment are excited to offer an opportunity to join a leading IT service provider as a 2nd Line Network Engineer. The successful candidate will be responsible for providing advanced network support, troubleshooting complex issues, and ensuring the stability and efficiency of our network infrastructure. This privately-owned IT service provider is a business of the year winner and have an excellent reputation for providing a broad range of products and services across Telephony, Data Connectivity & Mobile to both direct and indirect customers. It is expected that this role will allow you to further your knowledge and further up-skill extremely quickly due to the very wide range of complex infrastructure environments you will encounter. What you'll need: Strong technical support experience, ideally within a Service Provider environment. Relevant Cisco qualifications; minimum CCNA (or equivalent experience) Full understanding of the TCP/IP protocol stack with experience working with IPv4 and IPv6. Experience working with and provisioning MPLS networks, including L2/L3 VPN and traffic engineering, OSPF, BGP, and QoS on Cisco networks Experience in the troubleshooting and configuration of Cisco network equipment Excellent communications / customer service skills and experience liaising directly with customers, vendors, service providers and suppliers. Comfortable working independently on projects and support issues While not a requirement, experience configuring / troubleshooting Cisco and/or Fortigate Firewalls would be of benefit. Paying up to 35k with benefits
Data Solution Architect A dynamic and innovative Cloud & Data consultancy that is at the forefront of digital transformation are looking for an experienced Data Architect to join their forever growing Professional Services team. Their mission is to empower businesses with cutting-edge data solutions that drive efficiency, innovation, and growth. With a strong focus on customer satisfaction, they deliver tailored solutions that meet the unique needs of their broad range of enterprise scale clients. Their team of experts is dedicated to staying ahead of industry trends and leveraging the latest technologies to provide exceptional service. Key Responsibilities: Design and implement scalable, secure, and high-performance data solutions on the Azure platform. Collaborate with clients to understand their data requirements and deliver tailored solutions. Lead data architecture projects, ensuring best practices and standards are followed. Integrate data from various sources to create comprehensive data solutions. Provide technical expertise and guidance to development teams. Ideal Candidate: Deep knowledge and significant experience in delivering Big Data architecture and design solutions, specifically Azure Extensive experience with Azure data services (e.g., Azure SQL, Azure Data Lake, Azure Databricks). Strong understanding of data architecture principles and best practices. Proficient in data integration and ETL processes. Excellent problem-solving skills and ability to work independently. Strong communication and collaboration skills. An understanding of and/or experience in Infrastructure as Code (IaC), CI/CD (ADO) and cloud services (IaaS, SaaS, PaaS).would be desirable. Remote based. Paying up to 90k + benefits. Must be eligible to work in the UK.
Mar 08, 2025
Full time
Data Solution Architect A dynamic and innovative Cloud & Data consultancy that is at the forefront of digital transformation are looking for an experienced Data Architect to join their forever growing Professional Services team. Their mission is to empower businesses with cutting-edge data solutions that drive efficiency, innovation, and growth. With a strong focus on customer satisfaction, they deliver tailored solutions that meet the unique needs of their broad range of enterprise scale clients. Their team of experts is dedicated to staying ahead of industry trends and leveraging the latest technologies to provide exceptional service. Key Responsibilities: Design and implement scalable, secure, and high-performance data solutions on the Azure platform. Collaborate with clients to understand their data requirements and deliver tailored solutions. Lead data architecture projects, ensuring best practices and standards are followed. Integrate data from various sources to create comprehensive data solutions. Provide technical expertise and guidance to development teams. Ideal Candidate: Deep knowledge and significant experience in delivering Big Data architecture and design solutions, specifically Azure Extensive experience with Azure data services (e.g., Azure SQL, Azure Data Lake, Azure Databricks). Strong understanding of data architecture principles and best practices. Proficient in data integration and ETL processes. Excellent problem-solving skills and ability to work independently. Strong communication and collaboration skills. An understanding of and/or experience in Infrastructure as Code (IaC), CI/CD (ADO) and cloud services (IaaS, SaaS, PaaS).would be desirable. Remote based. Paying up to 90k + benefits. Must be eligible to work in the UK.
Cyber Security Engineer - London Up to 70,000 PA A leading, acquisitive, 500m turnover construction engineering business (with revenues expected to double in the coming years) is seeking an experienced SecOps Engineer to act as a point of contact for security matters across a rapidly expanding enterprise. The business is undergoing a significant period of digital transformation and growth; genuine opportunity to have significant input and influence into the shape and future of the business by being a part of vital security initiatives. This role is crucial in ensuring the security and integrity of the businesses IT infrastructure by working closely with an outsourced SOC and a small internal security team. Reporting to directly to the SecOps Manager, you'll play a key role in securing systems, remediating vulnerabilities and responding to security incidents. Key Responsibilities Collaborate with outsourced SOC to manage security incidents and alerts Investigate and remediate issues identified in penetration tests Work on Incident Response processes and plans to improve organisational security resilience Maintain and optimise security tools, including QRadar, Sophos, Cisco Umbrella, and Qualys Ensure network security and infrastructure hardening across the organization Provide security support for Azure Cloud environments Work alongside IT and Infrastructure teams to ensure security best practices are followed Assist in implementing security policies and frameworks Key Requirements Strong experience in networking, core infrastructure and security Ideally have hands-on experience with QRadar, Sophos, Cisco Umbrella and Qualys Ability to remediate security issues from penetration testing reports Understanding of security operations and incident response Experience working with outsourced SOCs Good knowledge of threat detection, vulnerability management and compliance
Mar 08, 2025
Full time
Cyber Security Engineer - London Up to 70,000 PA A leading, acquisitive, 500m turnover construction engineering business (with revenues expected to double in the coming years) is seeking an experienced SecOps Engineer to act as a point of contact for security matters across a rapidly expanding enterprise. The business is undergoing a significant period of digital transformation and growth; genuine opportunity to have significant input and influence into the shape and future of the business by being a part of vital security initiatives. This role is crucial in ensuring the security and integrity of the businesses IT infrastructure by working closely with an outsourced SOC and a small internal security team. Reporting to directly to the SecOps Manager, you'll play a key role in securing systems, remediating vulnerabilities and responding to security incidents. Key Responsibilities Collaborate with outsourced SOC to manage security incidents and alerts Investigate and remediate issues identified in penetration tests Work on Incident Response processes and plans to improve organisational security resilience Maintain and optimise security tools, including QRadar, Sophos, Cisco Umbrella, and Qualys Ensure network security and infrastructure hardening across the organization Provide security support for Azure Cloud environments Work alongside IT and Infrastructure teams to ensure security best practices are followed Assist in implementing security policies and frameworks Key Requirements Strong experience in networking, core infrastructure and security Ideally have hands-on experience with QRadar, Sophos, Cisco Umbrella and Qualys Ability to remediate security issues from penetration testing reports Understanding of security operations and incident response Experience working with outsourced SOCs Good knowledge of threat detection, vulnerability management and compliance
