Project Coordinator London (Hybrid) High-calibre, technology-led real estate and asset management firm (> 3bn assets under management), based in Central London seeking a Project Co-Ordinator. This is a fantastic opportunity for an ambitious and detail-oriented individual to join a high-performing Data & Technology team. The company is driving forward digital transformation across the residential property space and offers genuine and significant scope for growth, learning, and long-term career progression. This is a broad, junior-level position that blends project coordination and first-line systems support. It's ideal for someone with a strong administrative foundation, high degree of attention to detail, a natural curiosity for technology and the drive to become a subject matter expert on internal systems (training will be provided). Key Responsibilities: Support project tracking, scheduling and documentation Act as the first point of contact for IT support tickets (triage and resolve basic queries) Liaise with third-party suppliers and internal departments Own user account admin for starters/leavers and system access Take meeting minutes, manage team diaries, and prepare reports/presentations Assist with internal systems including HubSpot (CRM), Aircall, and SharePoint Work towards becoming a subject matter expert for several internal tools Support process improvement and digital transformation workstreams Role Requirements: Strong attention to detail An understanding of IT systems and basic troubleshooting Some experience in project coordination/admin or digital transformation projects Excellent communication skills, written and verbal Good proficiency in Microsoft Office (Excel, PowerPoint etc.) Confident liaising with stakeholders at all levels A degree or equivalent experience would be well received 30,000- 35,000 DOE + Annual Bonus + Corporate benefits Central London, 2-4 days on site (subject to change due to requirements)
Jul 02, 2025
Full time
Project Coordinator London (Hybrid) High-calibre, technology-led real estate and asset management firm (> 3bn assets under management), based in Central London seeking a Project Co-Ordinator. This is a fantastic opportunity for an ambitious and detail-oriented individual to join a high-performing Data & Technology team. The company is driving forward digital transformation across the residential property space and offers genuine and significant scope for growth, learning, and long-term career progression. This is a broad, junior-level position that blends project coordination and first-line systems support. It's ideal for someone with a strong administrative foundation, high degree of attention to detail, a natural curiosity for technology and the drive to become a subject matter expert on internal systems (training will be provided). Key Responsibilities: Support project tracking, scheduling and documentation Act as the first point of contact for IT support tickets (triage and resolve basic queries) Liaise with third-party suppliers and internal departments Own user account admin for starters/leavers and system access Take meeting minutes, manage team diaries, and prepare reports/presentations Assist with internal systems including HubSpot (CRM), Aircall, and SharePoint Work towards becoming a subject matter expert for several internal tools Support process improvement and digital transformation workstreams Role Requirements: Strong attention to detail An understanding of IT systems and basic troubleshooting Some experience in project coordination/admin or digital transformation projects Excellent communication skills, written and verbal Good proficiency in Microsoft Office (Excel, PowerPoint etc.) Confident liaising with stakeholders at all levels A degree or equivalent experience would be well received 30,000- 35,000 DOE + Annual Bonus + Corporate benefits Central London, 2-4 days on site (subject to change due to requirements)
Saas Solutions Manager CRM - e.g. Salesforce / HubSpot BI Tooling - e.g. Tableau or Power BI Finance Systems - e.g. Sage / Qube / IRIS Technical, Business and / or Data Analysis Established PropTech SaaS business in the process of revolutionising residential real estate management for agents and property managers are seeking a Solutions Manager to lead client onboarding, drive platform implementation and enhance their cutting-edge property management solution. The organisation are part of a group-structured business (real estate investment management company with > 3bn Assets Under Management), located in Central London. They are in the final stages of deploying their property management solution to the market with multiple listed entities expressing significant interest. Excellent time to join with considerable scope for advancement. Your role will be to lead assist implementation and onboarding of new clients into the platform, working with the team in familiarisation, training, and support for all systems involved in implementations. You'll help address challenges presented by clients as well as come up with new ideas for platform improvements, review and document new / road-mapped requirements. Excellent project management and communication skills will be required. Responsibilities: Assist with implementation, onboarding and familiarisation of clients with the platform, together with other related applications and integrations. Become a system SME to help improve workflows, solve issues, identify limitations and challenges, as well as scoping improvements to the platform and assisting with testing upgrade releases of software. Develop / document best-practice and training materials with regards to system configuration, setup, and operation. Help to define business requirements and user stories for system operation and reporting. Provide support for business applications. Serve as a liaison between product vendors and internal users. Assist with analysis of data via SQL, Qube, Tableau, Hubspot and Excel. Perform systems analysis, business process analysis and design. Assist in writing technical specifications and user cases to meet business requirements. Requirements gathering, solution analysis, reporting and recommendation reports. Project Management including the development of project plans and performance monitoring. Experience required: Software systems implementation, support, monitoring & troubleshooting. Technical, Business or Data Analysis (including an aptitude for working with large datasets across multiple platforms). Enterprise CRM solutions like Salesforce, HubSpot or similar. Experience with business intelligence and reporting, for example Tableau, PowerBI or similar. Some experience with finance systems, for example Sage, Qube, IRIS or similar. Excellent skills with Microsoft Excel, PowerPoint. Project planning and project management experience. Educated to Degree Level or equivalent experience in a Computer Science, Information Technology or related discipline. You'll need to be a self-motivated, tech savvy individual with high energy and strict attention to detail. You must be a highly effective communicator, both written and verbally. Desirable Experience Experience with property management software MRI Qube, Yardi or similar. Experience with Microsoft SQL. Experience with ETL Tools and Data Migration. Experience with Data Analysis, Data mapping and UML. Experience with programming languages (Python, Ruby, C++, PHP, etc). Hybrid: 2-4 days onsite (the business work from home every Friday, but some flexibility will be required on other days depending on requirements of the business) 50k - 60k basic + annual bonus + benefits
Jun 06, 2025
Full time
Saas Solutions Manager CRM - e.g. Salesforce / HubSpot BI Tooling - e.g. Tableau or Power BI Finance Systems - e.g. Sage / Qube / IRIS Technical, Business and / or Data Analysis Established PropTech SaaS business in the process of revolutionising residential real estate management for agents and property managers are seeking a Solutions Manager to lead client onboarding, drive platform implementation and enhance their cutting-edge property management solution. The organisation are part of a group-structured business (real estate investment management company with > 3bn Assets Under Management), located in Central London. They are in the final stages of deploying their property management solution to the market with multiple listed entities expressing significant interest. Excellent time to join with considerable scope for advancement. Your role will be to lead assist implementation and onboarding of new clients into the platform, working with the team in familiarisation, training, and support for all systems involved in implementations. You'll help address challenges presented by clients as well as come up with new ideas for platform improvements, review and document new / road-mapped requirements. Excellent project management and communication skills will be required. Responsibilities: Assist with implementation, onboarding and familiarisation of clients with the platform, together with other related applications and integrations. Become a system SME to help improve workflows, solve issues, identify limitations and challenges, as well as scoping improvements to the platform and assisting with testing upgrade releases of software. Develop / document best-practice and training materials with regards to system configuration, setup, and operation. Help to define business requirements and user stories for system operation and reporting. Provide support for business applications. Serve as a liaison between product vendors and internal users. Assist with analysis of data via SQL, Qube, Tableau, Hubspot and Excel. Perform systems analysis, business process analysis and design. Assist in writing technical specifications and user cases to meet business requirements. Requirements gathering, solution analysis, reporting and recommendation reports. Project Management including the development of project plans and performance monitoring. Experience required: Software systems implementation, support, monitoring & troubleshooting. Technical, Business or Data Analysis (including an aptitude for working with large datasets across multiple platforms). Enterprise CRM solutions like Salesforce, HubSpot or similar. Experience with business intelligence and reporting, for example Tableau, PowerBI or similar. Some experience with finance systems, for example Sage, Qube, IRIS or similar. Excellent skills with Microsoft Excel, PowerPoint. Project planning and project management experience. Educated to Degree Level or equivalent experience in a Computer Science, Information Technology or related discipline. You'll need to be a self-motivated, tech savvy individual with high energy and strict attention to detail. You must be a highly effective communicator, both written and verbally. Desirable Experience Experience with property management software MRI Qube, Yardi or similar. Experience with Microsoft SQL. Experience with ETL Tools and Data Migration. Experience with Data Analysis, Data mapping and UML. Experience with programming languages (Python, Ruby, C++, PHP, etc). Hybrid: 2-4 days onsite (the business work from home every Friday, but some flexibility will be required on other days depending on requirements of the business) 50k - 60k basic + annual bonus + benefits
Business Change Manager - Critical National Infrastructure Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert guidance on IT governance, compliance, and service management best practices. Requirements Proven experience building and maintaining relationships with senior business leaders in a complex IT environment. Strong background in IT service delivery and project management within large-scale organizations. Expertise in governance, risk management, and compliance related to IT operations. Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands. Exceptional communication and negotiation skills with the ability to influence at an executive level. Hybrid (3 days per week required in their London office) Paying 67,500 + benefits Must be eligible to work in the UK
Jun 05, 2025
Full time
Business Change Manager - Critical National Infrastructure Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert guidance on IT governance, compliance, and service management best practices. Requirements Proven experience building and maintaining relationships with senior business leaders in a complex IT environment. Strong background in IT service delivery and project management within large-scale organizations. Expertise in governance, risk management, and compliance related to IT operations. Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands. Exceptional communication and negotiation skills with the ability to influence at an executive level. Hybrid (3 days per week required in their London office) Paying 67,500 + benefits Must be eligible to work in the UK
Senior Azure Site Reliability Engineer A leading Cloud Consultancy are headhunting for a DevOps Platform Architect to join their impressive Cloud Services team. As a DevOps advocate, you will be empowered to streamline processes through innovative use of code, platforms, and tools. Your team will provide standardized approaches and frameworks, collaborating within the Cloud Services Group to architect, build, and maintain solutions that drive operational excellence. You will create a diverse portfolio of solutions, from targeted automation scripts to full-scale platforms with web front-end functionality. Key Responsibilities: Act as the technical expert in Automation/DevOps. Lead the DevOps community of practice. Drive service improvement through process/tooling/automation. Create and maintain guidance frameworks for optimisation solutions. Document and consider strategic requirements. Identify and prioritise optimisation opportunities. Provide guidance and training on best practices. Introduce valuable new technologies and tools. Stay updated with emerging technologies and industry trends. Independently handle tasks and projects. Requirements: Understanding of the software development lifecycle and DevOps/SRE methodologies. Microsoft technology background, especially Azure PaaS. Familiarity with CI/CD implementations and IaC tools (e.g., Terraform, Bicep, ARM). Proficient in multiple programming languages (e.g., .Net (C#), PowerShell, T-SQL). Desirable: Python, Java/JavaScript, Microsoft Power Platform (Apps, Automate, BI). Desirable: Awareness of Microsoft frameworks like the Cloud Adoption Framework. Strong analytical and problem-solving skills. Remote based. Paying up to 75k, depending on experience. Must be eligible to work in the UK.
Jun 05, 2025
Full time
Senior Azure Site Reliability Engineer A leading Cloud Consultancy are headhunting for a DevOps Platform Architect to join their impressive Cloud Services team. As a DevOps advocate, you will be empowered to streamline processes through innovative use of code, platforms, and tools. Your team will provide standardized approaches and frameworks, collaborating within the Cloud Services Group to architect, build, and maintain solutions that drive operational excellence. You will create a diverse portfolio of solutions, from targeted automation scripts to full-scale platforms with web front-end functionality. Key Responsibilities: Act as the technical expert in Automation/DevOps. Lead the DevOps community of practice. Drive service improvement through process/tooling/automation. Create and maintain guidance frameworks for optimisation solutions. Document and consider strategic requirements. Identify and prioritise optimisation opportunities. Provide guidance and training on best practices. Introduce valuable new technologies and tools. Stay updated with emerging technologies and industry trends. Independently handle tasks and projects. Requirements: Understanding of the software development lifecycle and DevOps/SRE methodologies. Microsoft technology background, especially Azure PaaS. Familiarity with CI/CD implementations and IaC tools (e.g., Terraform, Bicep, ARM). Proficient in multiple programming languages (e.g., .Net (C#), PowerShell, T-SQL). Desirable: Python, Java/JavaScript, Microsoft Power Platform (Apps, Automate, BI). Desirable: Awareness of Microsoft frameworks like the Cloud Adoption Framework. Strong analytical and problem-solving skills. Remote based. Paying up to 75k, depending on experience. Must be eligible to work in the UK.
Telecoms Account Manager Context IT are seeking a driven, customer focused Account Manager for our Telecommunications Provider client based in London. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Telecom/Connectivity provider. Knowledge of Connectivity and/or Contact Centres would be hugely beneficial (Broadband/Ethernet, MPLS, WAN, LAN, VoIP, SIP, Gamma Horizon, 3CX, NFON, 8x8, Genesys Cloud etc.) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their London office. Paying up to 50k basic with double OTE Must be eligible to work in the UK.
Mar 18, 2025
Full time
Telecoms Account Manager Context IT are seeking a driven, customer focused Account Manager for our Telecommunications Provider client based in London. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Telecom/Connectivity provider. Knowledge of Connectivity and/or Contact Centres would be hugely beneficial (Broadband/Ethernet, MPLS, WAN, LAN, VoIP, SIP, Gamma Horizon, 3CX, NFON, 8x8, Genesys Cloud etc.) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their London office. Paying up to 50k basic with double OTE Must be eligible to work in the UK.
IT Account Manager Context IT are seeking a driven, customer focused Account Manager for our IT Managed Services Provider client based in Bolton. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Managed Services Provider environment Knowledge of Managed Services (M365, Azure, Managed Networks, and Security) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their Bolton office. Paying up to 60k basic with double OTE Must be eligible to work in the UK.
Mar 18, 2025
Full time
IT Account Manager Context IT are seeking a driven, customer focused Account Manager for our IT Managed Services Provider client based in Bolton. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Managed Services Provider environment Knowledge of Managed Services (M365, Azure, Managed Networks, and Security) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their Bolton office. Paying up to 60k basic with double OTE Must be eligible to work in the UK.
SecOps Engineer - London Up to 65,000 PA A leading, acquisitive, 500m turnover construction engineering business (with revenues expected to double in the coming years) is seeking an experienced SecOps Engineer to act as a point of contact for security matters across a rapidly expanding enterprise. The business is undergoing a significant period of digital transformation and growth; genuine opportunity to have significant input and influence into the shape and future of the business by being a part of vital security initiatives. This role is crucial in ensuring the security and integrity of the businesses IT infrastructure by working closely with an outsourced SOC and a small internal security team. Reporting to directly to the SecOps Manager, you'll play a key role in securing systems, remediating vulnerabilities and responding to security incidents. Key Responsibilities Collaborate with outsourced SOC to manage security incidents and alerts Investigate and remediate issues identified in penetration tests Work on Incident Response processes and plans to improve organisational security resilience Maintain and optimise security tools, including QRadar, Sophos, Cisco Umbrella, and Qualys Ensure network security and infrastructure hardening across the organization Provide security support for Azure Cloud environments Work alongside IT and Infrastructure teams to ensure security best practices are followed Assist in implementing security policies and frameworks Key Requirements Strong experience in networking, core infrastructure and security Ideally have hands-on experience with QRadar, Sophos, Cisco Umbrella and Qualys Ability to remediate security issues from penetration testing reports Understanding of security operations and incident response Experience working with outsourced SOCs Good knowledge of threat detection, vulnerability management and compliance
Mar 18, 2025
Full time
SecOps Engineer - London Up to 65,000 PA A leading, acquisitive, 500m turnover construction engineering business (with revenues expected to double in the coming years) is seeking an experienced SecOps Engineer to act as a point of contact for security matters across a rapidly expanding enterprise. The business is undergoing a significant period of digital transformation and growth; genuine opportunity to have significant input and influence into the shape and future of the business by being a part of vital security initiatives. This role is crucial in ensuring the security and integrity of the businesses IT infrastructure by working closely with an outsourced SOC and a small internal security team. Reporting to directly to the SecOps Manager, you'll play a key role in securing systems, remediating vulnerabilities and responding to security incidents. Key Responsibilities Collaborate with outsourced SOC to manage security incidents and alerts Investigate and remediate issues identified in penetration tests Work on Incident Response processes and plans to improve organisational security resilience Maintain and optimise security tools, including QRadar, Sophos, Cisco Umbrella, and Qualys Ensure network security and infrastructure hardening across the organization Provide security support for Azure Cloud environments Work alongside IT and Infrastructure teams to ensure security best practices are followed Assist in implementing security policies and frameworks Key Requirements Strong experience in networking, core infrastructure and security Ideally have hands-on experience with QRadar, Sophos, Cisco Umbrella and Qualys Ability to remediate security issues from penetration testing reports Understanding of security operations and incident response Experience working with outsourced SOCs Good knowledge of threat detection, vulnerability management and compliance
Telecoms Account Manager Context IT are seeking a driven, customer focused Account Manager for our Telecommunications Provider client based in Stafford. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Telecom/Connectivity provider. Knowledge of Connectivity and/or Contact Centres would be hugely beneficial (Broadband/Ethernet, MPLS, WAN, LAN, VoIP, SIP, Gamma Horizon, 3CX, NFON, 8x8, Genesys Cloud etc.) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their Stafford office. Paying up to 50k basic with double OTE Must be eligible to work in the UK.
Mar 18, 2025
Full time
Telecoms Account Manager Context IT are seeking a driven, customer focused Account Manager for our Telecommunications Provider client based in Stafford. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Telecom/Connectivity provider. Knowledge of Connectivity and/or Contact Centres would be hugely beneficial (Broadband/Ethernet, MPLS, WAN, LAN, VoIP, SIP, Gamma Horizon, 3CX, NFON, 8x8, Genesys Cloud etc.) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their Stafford office. Paying up to 50k basic with double OTE Must be eligible to work in the UK.
Junior Sales Support Executive We're currently seeking a motivated and detail-oriented Sales Support Executive who is committed to delivering exceptional products and services to clients. If you thrive in a fast-paced environment, have a passion for sales, and enjoy supporting a high-performing team, this could be the perfect opportunity for you. Be part of a thriving, profitable company with ambitious growth plans. Enjoy the stability of a SaaS business that has been successful for the past decade, without the risks associated with start-ups. You'll benefit from an open door policy, an open plan office, and a supportive, social team environment. Private healthcare and other great perks are included, and you'll contribute to a company set to double or triple in size over the next 5-10 years. Key Responsibilities: Assist the sales team with day-to-day administrative tasks and coordination of sales activities. Prepare and process sales quotes, proposals, and contracts. Manage customer inquiries, provide product information, and resolve issues in a timely and professional manner. Track and update sales data, maintain accurate records, and ensure that sales targets are met. Collaborate with internal departments to ensure smooth order processing and delivery. Assist in the preparation of sales presentations and reports. Organise meetings, prepare agendas. Stay up-to-date on product offerings and industry trends to provide accurate information to clients. Key Requirements: Proven experience in a sales support or administrative role (preferred). Strong organisational and time management skills with the ability to manage multiple tasks simultaneously. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Familiarity with CRM software and sales tracking tools (preferred). Ability to work effectively both independently and as part of a team. Positive attitude, proactive approach, and a keen attention to detail. Someone who is keen to develop a career in Account Management. Paying between 25- 30k Hybrid working 3-days in Basingstoke
Mar 09, 2025
Full time
Junior Sales Support Executive We're currently seeking a motivated and detail-oriented Sales Support Executive who is committed to delivering exceptional products and services to clients. If you thrive in a fast-paced environment, have a passion for sales, and enjoy supporting a high-performing team, this could be the perfect opportunity for you. Be part of a thriving, profitable company with ambitious growth plans. Enjoy the stability of a SaaS business that has been successful for the past decade, without the risks associated with start-ups. You'll benefit from an open door policy, an open plan office, and a supportive, social team environment. Private healthcare and other great perks are included, and you'll contribute to a company set to double or triple in size over the next 5-10 years. Key Responsibilities: Assist the sales team with day-to-day administrative tasks and coordination of sales activities. Prepare and process sales quotes, proposals, and contracts. Manage customer inquiries, provide product information, and resolve issues in a timely and professional manner. Track and update sales data, maintain accurate records, and ensure that sales targets are met. Collaborate with internal departments to ensure smooth order processing and delivery. Assist in the preparation of sales presentations and reports. Organise meetings, prepare agendas. Stay up-to-date on product offerings and industry trends to provide accurate information to clients. Key Requirements: Proven experience in a sales support or administrative role (preferred). Strong organisational and time management skills with the ability to manage multiple tasks simultaneously. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Familiarity with CRM software and sales tracking tools (preferred). Ability to work effectively both independently and as part of a team. Positive attitude, proactive approach, and a keen attention to detail. Someone who is keen to develop a career in Account Management. Paying between 25- 30k Hybrid working 3-days in Basingstoke
1st Line Support Engineer - IT Managed Services A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1st Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become a leader in their field and has developed an excellent reputation within industry for providing a vast range of IT services with their clients being at the centre of everything they do. They work with a wide range of clients, of varying sizes and demands, across London and the Home Counties. You'll be working within a dynamic and well-established team providing 1st line support across an array of different clients, internal systems and management. This role will allow you to quickly establish yourself within the team and will give you the opportunity to gain exposure to 2nd Line responsibilities and eventually 3rd line/project work. Our client has created a hard-working yet fun and collaborative environment, they pride themselves on not just providing first class technical solutions but doing this with an exemplary level of customer service. Responsibilities: Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving and escalating incidents Answer service desk calls and log tickets on their PSA (Professional Services Automation software) Provide regular and clear communication with customers regarding ticket status and expected resolution times. Produce and maintain accurate technical documentation Assist with the deployment of client and internal projects when required Requirements: Previous experience working within a 1st Line role, ideally within an IT Services environment Posses excellent customer service skills, with the ability to break down technical terms Excellent troubleshooting, analytical and problem solving skills Exposure/troubleshooting experience with some of the following technologies: Windows 10 and 11, Microsoft Office and Microsoft 365 products (including Exchange Online, SharePoint, Teams and OneDrive), mobile devices. Basic hardware knowledge In return, they are offering 26,000 - 30,000 PA (depending on experience) plus numerous other benefits, including funding further training/certifications. Standard office hours (Office location - Central London) Some flexibility to work from home
Mar 09, 2025
Full time
1st Line Support Engineer - IT Managed Services A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1st Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become a leader in their field and has developed an excellent reputation within industry for providing a vast range of IT services with their clients being at the centre of everything they do. They work with a wide range of clients, of varying sizes and demands, across London and the Home Counties. You'll be working within a dynamic and well-established team providing 1st line support across an array of different clients, internal systems and management. This role will allow you to quickly establish yourself within the team and will give you the opportunity to gain exposure to 2nd Line responsibilities and eventually 3rd line/project work. Our client has created a hard-working yet fun and collaborative environment, they pride themselves on not just providing first class technical solutions but doing this with an exemplary level of customer service. Responsibilities: Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving and escalating incidents Answer service desk calls and log tickets on their PSA (Professional Services Automation software) Provide regular and clear communication with customers regarding ticket status and expected resolution times. Produce and maintain accurate technical documentation Assist with the deployment of client and internal projects when required Requirements: Previous experience working within a 1st Line role, ideally within an IT Services environment Posses excellent customer service skills, with the ability to break down technical terms Excellent troubleshooting, analytical and problem solving skills Exposure/troubleshooting experience with some of the following technologies: Windows 10 and 11, Microsoft Office and Microsoft 365 products (including Exchange Online, SharePoint, Teams and OneDrive), mobile devices. Basic hardware knowledge In return, they are offering 26,000 - 30,000 PA (depending on experience) plus numerous other benefits, including funding further training/certifications. Standard office hours (Office location - Central London) Some flexibility to work from home
2nd Line Technical Support Analyst An exciting opportunity has arisen with a leading Managed Services Provider based in Leeds. This client has rapidly expanded from acquisition and organic growth, and they are now seeking an ambitious technical support analyst to join their 2nd line technical support team. They specialise in providing Cloud, Connectivity, UC & Collaboration services to a vast range of Enterprise scale businesses. You will be a part of a motivated and experienced technical team; this role will require you to provide a high level of IT support for several clients where service is a priority. You must have excellent communication and relationship building skills with the ability to resolve technical issues inline with agreed SLAs. Role Responsibilities: - Offer a high level of support to a variety of clients, assisting with 2nd line technical issues - Ensure incidents are resolved in line with SLAs - Escalate any unresolved issues to 3rd Line support - Ensure internal documentation is developed and maintained - Develop technical knowledge, have a desire to learn and progress your technical career. Eventually taking on further responsibilities Role Requirements: - Previous experience working in an MSP environment - Experience in a 1st/2nd line technical support role - Cisco Networking knowledge - Switches / routers / firewalls - VoIP telephony solutions - Knowledge of virtualisation, storage solutions - Knowledge around server technologies - AD / Exchange / Citrix Although the suitable candidate does not have to be an expert in each area, it is highly beneficial to have an understanding and willingness to progress in these areas. In return, our client is offering a competitive basic of up to 30k DoE + benefits. Hours of work: Monday to Thursday 9am-5:30pm Friday 9am-3:30pm
Mar 08, 2025
Full time
2nd Line Technical Support Analyst An exciting opportunity has arisen with a leading Managed Services Provider based in Leeds. This client has rapidly expanded from acquisition and organic growth, and they are now seeking an ambitious technical support analyst to join their 2nd line technical support team. They specialise in providing Cloud, Connectivity, UC & Collaboration services to a vast range of Enterprise scale businesses. You will be a part of a motivated and experienced technical team; this role will require you to provide a high level of IT support for several clients where service is a priority. You must have excellent communication and relationship building skills with the ability to resolve technical issues inline with agreed SLAs. Role Responsibilities: - Offer a high level of support to a variety of clients, assisting with 2nd line technical issues - Ensure incidents are resolved in line with SLAs - Escalate any unresolved issues to 3rd Line support - Ensure internal documentation is developed and maintained - Develop technical knowledge, have a desire to learn and progress your technical career. Eventually taking on further responsibilities Role Requirements: - Previous experience working in an MSP environment - Experience in a 1st/2nd line technical support role - Cisco Networking knowledge - Switches / routers / firewalls - VoIP telephony solutions - Knowledge of virtualisation, storage solutions - Knowledge around server technologies - AD / Exchange / Citrix Although the suitable candidate does not have to be an expert in each area, it is highly beneficial to have an understanding and willingness to progress in these areas. In return, our client is offering a competitive basic of up to 30k DoE + benefits. Hours of work: Monday to Thursday 9am-5:30pm Friday 9am-3:30pm
2nd Line Network Engineer Office based near Huddersfield (With the opportunity of flexible working after probation 3-6 months) Context Recruitment are excited to offer an opportunity to join a leading IT service provider as a 2nd Line Network Engineer. The successful candidate will be responsible for providing advanced network support, troubleshooting complex issues, and ensuring the stability and efficiency of our network infrastructure. This privately-owned IT service provider is a business of the year winner and have an excellent reputation for providing a broad range of products and services across Telephony, Data Connectivity & Mobile to both direct and indirect customers. It is expected that this role will allow you to further your knowledge and further up-skill extremely quickly due to the very wide range of complex infrastructure environments you will encounter. What you'll need: Strong technical support experience, ideally within a Service Provider environment. Relevant Cisco qualifications; minimum CCNA (or equivalent experience) Full understanding of the TCP/IP protocol stack with experience working with IPv4 and IPv6. Experience working with and provisioning MPLS networks, including L2/L3 VPN and traffic engineering, OSPF, BGP, and QoS on Cisco networks Experience in the troubleshooting and configuration of Cisco network equipment Excellent communications / customer service skills and experience liaising directly with customers, vendors, service providers and suppliers. Comfortable working independently on projects and support issues While not a requirement, experience configuring / troubleshooting Cisco and/or Fortigate Firewalls would be of benefit. Paying up to 35k with benefits
Mar 08, 2025
Full time
2nd Line Network Engineer Office based near Huddersfield (With the opportunity of flexible working after probation 3-6 months) Context Recruitment are excited to offer an opportunity to join a leading IT service provider as a 2nd Line Network Engineer. The successful candidate will be responsible for providing advanced network support, troubleshooting complex issues, and ensuring the stability and efficiency of our network infrastructure. This privately-owned IT service provider is a business of the year winner and have an excellent reputation for providing a broad range of products and services across Telephony, Data Connectivity & Mobile to both direct and indirect customers. It is expected that this role will allow you to further your knowledge and further up-skill extremely quickly due to the very wide range of complex infrastructure environments you will encounter. What you'll need: Strong technical support experience, ideally within a Service Provider environment. Relevant Cisco qualifications; minimum CCNA (or equivalent experience) Full understanding of the TCP/IP protocol stack with experience working with IPv4 and IPv6. Experience working with and provisioning MPLS networks, including L2/L3 VPN and traffic engineering, OSPF, BGP, and QoS on Cisco networks Experience in the troubleshooting and configuration of Cisco network equipment Excellent communications / customer service skills and experience liaising directly with customers, vendors, service providers and suppliers. Comfortable working independently on projects and support issues While not a requirement, experience configuring / troubleshooting Cisco and/or Fortigate Firewalls would be of benefit. Paying up to 35k with benefits
Data Solution Architect A dynamic and innovative Cloud & Data consultancy that is at the forefront of digital transformation are looking for an experienced Data Architect to join their forever growing Professional Services team. Their mission is to empower businesses with cutting-edge data solutions that drive efficiency, innovation, and growth. With a strong focus on customer satisfaction, they deliver tailored solutions that meet the unique needs of their broad range of enterprise scale clients. Their team of experts is dedicated to staying ahead of industry trends and leveraging the latest technologies to provide exceptional service. Key Responsibilities: Design and implement scalable, secure, and high-performance data solutions on the Azure platform. Collaborate with clients to understand their data requirements and deliver tailored solutions. Lead data architecture projects, ensuring best practices and standards are followed. Integrate data from various sources to create comprehensive data solutions. Provide technical expertise and guidance to development teams. Ideal Candidate: Deep knowledge and significant experience in delivering Big Data architecture and design solutions, specifically Azure Extensive experience with Azure data services (e.g., Azure SQL, Azure Data Lake, Azure Databricks). Strong understanding of data architecture principles and best practices. Proficient in data integration and ETL processes. Excellent problem-solving skills and ability to work independently. Strong communication and collaboration skills. An understanding of and/or experience in Infrastructure as Code (IaC), CI/CD (ADO) and cloud services (IaaS, SaaS, PaaS).would be desirable. Remote based. Paying up to 90k + benefits. Must be eligible to work in the UK.
Mar 08, 2025
Full time
Data Solution Architect A dynamic and innovative Cloud & Data consultancy that is at the forefront of digital transformation are looking for an experienced Data Architect to join their forever growing Professional Services team. Their mission is to empower businesses with cutting-edge data solutions that drive efficiency, innovation, and growth. With a strong focus on customer satisfaction, they deliver tailored solutions that meet the unique needs of their broad range of enterprise scale clients. Their team of experts is dedicated to staying ahead of industry trends and leveraging the latest technologies to provide exceptional service. Key Responsibilities: Design and implement scalable, secure, and high-performance data solutions on the Azure platform. Collaborate with clients to understand their data requirements and deliver tailored solutions. Lead data architecture projects, ensuring best practices and standards are followed. Integrate data from various sources to create comprehensive data solutions. Provide technical expertise and guidance to development teams. Ideal Candidate: Deep knowledge and significant experience in delivering Big Data architecture and design solutions, specifically Azure Extensive experience with Azure data services (e.g., Azure SQL, Azure Data Lake, Azure Databricks). Strong understanding of data architecture principles and best practices. Proficient in data integration and ETL processes. Excellent problem-solving skills and ability to work independently. Strong communication and collaboration skills. An understanding of and/or experience in Infrastructure as Code (IaC), CI/CD (ADO) and cloud services (IaaS, SaaS, PaaS).would be desirable. Remote based. Paying up to 90k + benefits. Must be eligible to work in the UK.
Cyber Security Engineer - London Up to 70,000 PA A leading, acquisitive, 500m turnover construction engineering business (with revenues expected to double in the coming years) is seeking an experienced SecOps Engineer to act as a point of contact for security matters across a rapidly expanding enterprise. The business is undergoing a significant period of digital transformation and growth; genuine opportunity to have significant input and influence into the shape and future of the business by being a part of vital security initiatives. This role is crucial in ensuring the security and integrity of the businesses IT infrastructure by working closely with an outsourced SOC and a small internal security team. Reporting to directly to the SecOps Manager, you'll play a key role in securing systems, remediating vulnerabilities and responding to security incidents. Key Responsibilities Collaborate with outsourced SOC to manage security incidents and alerts Investigate and remediate issues identified in penetration tests Work on Incident Response processes and plans to improve organisational security resilience Maintain and optimise security tools, including QRadar, Sophos, Cisco Umbrella, and Qualys Ensure network security and infrastructure hardening across the organization Provide security support for Azure Cloud environments Work alongside IT and Infrastructure teams to ensure security best practices are followed Assist in implementing security policies and frameworks Key Requirements Strong experience in networking, core infrastructure and security Ideally have hands-on experience with QRadar, Sophos, Cisco Umbrella and Qualys Ability to remediate security issues from penetration testing reports Understanding of security operations and incident response Experience working with outsourced SOCs Good knowledge of threat detection, vulnerability management and compliance
Mar 08, 2025
Full time
Cyber Security Engineer - London Up to 70,000 PA A leading, acquisitive, 500m turnover construction engineering business (with revenues expected to double in the coming years) is seeking an experienced SecOps Engineer to act as a point of contact for security matters across a rapidly expanding enterprise. The business is undergoing a significant period of digital transformation and growth; genuine opportunity to have significant input and influence into the shape and future of the business by being a part of vital security initiatives. This role is crucial in ensuring the security and integrity of the businesses IT infrastructure by working closely with an outsourced SOC and a small internal security team. Reporting to directly to the SecOps Manager, you'll play a key role in securing systems, remediating vulnerabilities and responding to security incidents. Key Responsibilities Collaborate with outsourced SOC to manage security incidents and alerts Investigate and remediate issues identified in penetration tests Work on Incident Response processes and plans to improve organisational security resilience Maintain and optimise security tools, including QRadar, Sophos, Cisco Umbrella, and Qualys Ensure network security and infrastructure hardening across the organization Provide security support for Azure Cloud environments Work alongside IT and Infrastructure teams to ensure security best practices are followed Assist in implementing security policies and frameworks Key Requirements Strong experience in networking, core infrastructure and security Ideally have hands-on experience with QRadar, Sophos, Cisco Umbrella and Qualys Ability to remediate security issues from penetration testing reports Understanding of security operations and incident response Experience working with outsourced SOCs Good knowledge of threat detection, vulnerability management and compliance
HR Systems Administrator - Up to 50,000 PA London - hybrid working A leading and public facing organisation is seeking a highly skilled professional to maintain, develop, and support HR information systems, ensuring they meet the needs of the business. If you thrive on data analytics, system management, and driving improvements in HR technology, this could be the perfect role for you! You will be responsible for ensuring that HR systems are fully optimised and that key workforce data is accurately maintained and reported. Acting as the HR system superuser, you will provide guidance, training, and support to stakeholders across the business. You will also play a key role in HR data analytics, generating reports, identifying trends, and supporting business decision-making. Key Responsibilities: Support the continued development and integration of HR systems, ensuring maximum efficiency. Lead on system updates, modifications, and enhancements. Automate HR processes to improve efficiency and accuracy. Ensure system security and GDPR compliance. Provide user training and support to HR and payroll teams. Produce and analyse workforce data and reports to support business decisions. Identify trends and gaps in data, providing insights and recommendations. Ensure compliance with GDPR in all data-related activities. Generate reports on key HR metrics such as headcounts, turnover, retention, and absence data. Requirements: Proven experience working with iTrent and Business Objects Strong knowledge of Power BI Experience with Empactis would be highly beneficial Strong data management skills - ability to extract, analyse, and present data. Advanced Excel skills, including pivot tables and V-lookups. Experience as a system superuser and first point of contact for troubleshooting. Ability to train and support colleagues in system usage. Excellent attention to detail and ability to manage multiple tasks to deadlines. A proactive, innovative mindset with a passion for continuous improvement. In return, our client is offering a competitive salary of up to 50,000 PA plus numerous excellent benefits (industry leading pension scheme, free/discounted public transport travel and much more).
Mar 08, 2025
Full time
HR Systems Administrator - Up to 50,000 PA London - hybrid working A leading and public facing organisation is seeking a highly skilled professional to maintain, develop, and support HR information systems, ensuring they meet the needs of the business. If you thrive on data analytics, system management, and driving improvements in HR technology, this could be the perfect role for you! You will be responsible for ensuring that HR systems are fully optimised and that key workforce data is accurately maintained and reported. Acting as the HR system superuser, you will provide guidance, training, and support to stakeholders across the business. You will also play a key role in HR data analytics, generating reports, identifying trends, and supporting business decision-making. Key Responsibilities: Support the continued development and integration of HR systems, ensuring maximum efficiency. Lead on system updates, modifications, and enhancements. Automate HR processes to improve efficiency and accuracy. Ensure system security and GDPR compliance. Provide user training and support to HR and payroll teams. Produce and analyse workforce data and reports to support business decisions. Identify trends and gaps in data, providing insights and recommendations. Ensure compliance with GDPR in all data-related activities. Generate reports on key HR metrics such as headcounts, turnover, retention, and absence data. Requirements: Proven experience working with iTrent and Business Objects Strong knowledge of Power BI Experience with Empactis would be highly beneficial Strong data management skills - ability to extract, analyse, and present data. Advanced Excel skills, including pivot tables and V-lookups. Experience as a system superuser and first point of contact for troubleshooting. Ability to train and support colleagues in system usage. Excellent attention to detail and ability to manage multiple tasks to deadlines. A proactive, innovative mindset with a passion for continuous improvement. In return, our client is offering a competitive salary of up to 50,000 PA plus numerous excellent benefits (industry leading pension scheme, free/discounted public transport travel and much more).
Content Marketing Manager - B2B Basingstoke - Hybrid with 3 days per week in the office Are you a data-driven, growth-minded individual with a knack for storytelling and a passion for content marketing? We are seeking an experienced Content Marketing Manager to join our client and help create and optimise content across multiple channels. This role is perfect for someone who understands what makes audiences engage and act upon content marketing collateral. Be part of a thriving, profitable company with ambitious growth plans. Enjoy the stability of a SaaS business that has been successful for the past decade, without the risks associated with start-ups. You'll benefit from an open door policy, an open plan office, and a supportive, social team environment. Private healthcare and other great perks are included, and you'll contribute to a company set to double or triple in size over the next 5-10 years. Key Responsibilities: Content Creation and Optimisation: Write, edit, and oversee the production of various content types, including web pages, blog articles, case studies, video scripts, and social media posts. Ensure all content aligns with SEO best practices and is optimised for search engines. Monitor content performance and make data-driven adjustments to improve engagement and conversion. Identify content gaps and opportunities to engage new and existing audiences. Maintain a consistent tone, voice, and style across all content, and ensure others adhere to these standards by providing guidance and enforcing brand guidelines. Customer Research: Analyse customer reviews and feedback to gain an understanding. Conduct customer research interviews to gain better insights on why people use our platform. Continual Learning & Personal Growth: Actively seek out best practices and new approaches to content marketing. Bring new ideas and techniques to continually improve performance. Workload Management: Develop and maintain a content calendar to ensure consistent publishing across platforms. Collaborate with our cross-functional team to produce high-quality content. Proactively manage content creation, editing, and approval processes. Knowledge, Skills, and Experience Required: Qualifications & Skills: Bachelor's degree in Marketing, Communications, Journalism, or a related field. Proven experience as a Content Creator, Content Marketing Executive, Content Manager, or similar role. Exceptional writing, editing, and storytelling skills. Analytical mindset with experience using tools like Google Analytics, SEMrush, or similar platforms. Strong understanding of SEO principles and content marketing best practices. Excellent project management and organizational skills. Experience in the B2B industry. If you are passionate about content marketing and ready to make a significant impact, we want to hear from you! Apply now!
Feb 20, 2025
Full time
Content Marketing Manager - B2B Basingstoke - Hybrid with 3 days per week in the office Are you a data-driven, growth-minded individual with a knack for storytelling and a passion for content marketing? We are seeking an experienced Content Marketing Manager to join our client and help create and optimise content across multiple channels. This role is perfect for someone who understands what makes audiences engage and act upon content marketing collateral. Be part of a thriving, profitable company with ambitious growth plans. Enjoy the stability of a SaaS business that has been successful for the past decade, without the risks associated with start-ups. You'll benefit from an open door policy, an open plan office, and a supportive, social team environment. Private healthcare and other great perks are included, and you'll contribute to a company set to double or triple in size over the next 5-10 years. Key Responsibilities: Content Creation and Optimisation: Write, edit, and oversee the production of various content types, including web pages, blog articles, case studies, video scripts, and social media posts. Ensure all content aligns with SEO best practices and is optimised for search engines. Monitor content performance and make data-driven adjustments to improve engagement and conversion. Identify content gaps and opportunities to engage new and existing audiences. Maintain a consistent tone, voice, and style across all content, and ensure others adhere to these standards by providing guidance and enforcing brand guidelines. Customer Research: Analyse customer reviews and feedback to gain an understanding. Conduct customer research interviews to gain better insights on why people use our platform. Continual Learning & Personal Growth: Actively seek out best practices and new approaches to content marketing. Bring new ideas and techniques to continually improve performance. Workload Management: Develop and maintain a content calendar to ensure consistent publishing across platforms. Collaborate with our cross-functional team to produce high-quality content. Proactively manage content creation, editing, and approval processes. Knowledge, Skills, and Experience Required: Qualifications & Skills: Bachelor's degree in Marketing, Communications, Journalism, or a related field. Proven experience as a Content Creator, Content Marketing Executive, Content Manager, or similar role. Exceptional writing, editing, and storytelling skills. Analytical mindset with experience using tools like Google Analytics, SEMrush, or similar platforms. Strong understanding of SEO principles and content marketing best practices. Excellent project management and organizational skills. Experience in the B2B industry. If you are passionate about content marketing and ready to make a significant impact, we want to hear from you! Apply now!
Telecoms Account Manager Context IT are seeking a driven, customer focused Account Manager for our Telecommunications Provider client based in London. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Telecom/Connectivity provider. Knowledge of Connectivity and/or Contact Centres would be hugely beneficial (Broadband/Ethernet, MPLS, WAN, LAN, VoIP, SIP, Gamma Horizon, 3CX, NFON, 8x8, Genesys Cloud etc.) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their London office. Paying up to 50k basic with double OTE Must be eligible to work in the UK.
Feb 19, 2025
Full time
Telecoms Account Manager Context IT are seeking a driven, customer focused Account Manager for our Telecommunications Provider client based in London. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Telecom/Connectivity provider. Knowledge of Connectivity and/or Contact Centres would be hugely beneficial (Broadband/Ethernet, MPLS, WAN, LAN, VoIP, SIP, Gamma Horizon, 3CX, NFON, 8x8, Genesys Cloud etc.) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their London office. Paying up to 50k basic with double OTE Must be eligible to work in the UK.
IT Account Manager Context IT are seeking a driven, customer focused Account Manager for our IT Managed Services Provider client based in Bolton. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Managed Services Provider environment Knowledge of Managed Services (M365, Azure, Managed Networks, and Security) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their Bolton office. Paying up to 60k basic with double OTE Must be eligible to work in the UK.
Feb 18, 2025
Full time
IT Account Manager Context IT are seeking a driven, customer focused Account Manager for our IT Managed Services Provider client based in Bolton. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Managed Services Provider environment Knowledge of Managed Services (M365, Azure, Managed Networks, and Security) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their Bolton office. Paying up to 60k basic with double OTE Must be eligible to work in the UK.
SecOps Engineer - London Up to 65,000 PA A leading, acquisitive, 500m turnover construction engineering business (with revenues expected to double in the coming years) is seeking an experienced SecOps Engineer to act as a point of contact for security matters across a rapidly expanding enterprise. The business is undergoing a significant period of digital transformation and growth; genuine opportunity to have significant input and influence into the shape and future of the business by being a part of vital security initiatives. This role is crucial in ensuring the security and integrity of the businesses IT infrastructure by working closely with an outsourced SOC and a small internal security team. Reporting to directly to the SecOps Manager, you'll play a key role in securing systems, remediating vulnerabilities and responding to security incidents. Key Responsibilities Collaborate with outsourced SOC to manage security incidents and alerts Investigate and remediate issues identified in penetration tests Work on Incident Response processes and plans to improve organisational security resilience Maintain and optimise security tools, including QRadar, Sophos, Cisco Umbrella, and Qualys Ensure network security and infrastructure hardening across the organization Provide security support for Azure Cloud environments Work alongside IT and Infrastructure teams to ensure security best practices are followed Assist in implementing security policies and frameworks Key Requirements Strong experience in networking, core infrastructure and security Ideally have hands-on experience with QRadar, Sophos, Cisco Umbrella and Qualys Ability to remediate security issues from penetration testing reports Understanding of security operations and incident response Experience working with outsourced SOCs Good knowledge of threat detection, vulnerability management and compliance
Feb 18, 2025
Full time
SecOps Engineer - London Up to 65,000 PA A leading, acquisitive, 500m turnover construction engineering business (with revenues expected to double in the coming years) is seeking an experienced SecOps Engineer to act as a point of contact for security matters across a rapidly expanding enterprise. The business is undergoing a significant period of digital transformation and growth; genuine opportunity to have significant input and influence into the shape and future of the business by being a part of vital security initiatives. This role is crucial in ensuring the security and integrity of the businesses IT infrastructure by working closely with an outsourced SOC and a small internal security team. Reporting to directly to the SecOps Manager, you'll play a key role in securing systems, remediating vulnerabilities and responding to security incidents. Key Responsibilities Collaborate with outsourced SOC to manage security incidents and alerts Investigate and remediate issues identified in penetration tests Work on Incident Response processes and plans to improve organisational security resilience Maintain and optimise security tools, including QRadar, Sophos, Cisco Umbrella, and Qualys Ensure network security and infrastructure hardening across the organization Provide security support for Azure Cloud environments Work alongside IT and Infrastructure teams to ensure security best practices are followed Assist in implementing security policies and frameworks Key Requirements Strong experience in networking, core infrastructure and security Ideally have hands-on experience with QRadar, Sophos, Cisco Umbrella and Qualys Ability to remediate security issues from penetration testing reports Understanding of security operations and incident response Experience working with outsourced SOCs Good knowledge of threat detection, vulnerability management and compliance
Telecoms Account Manager Context IT are seeking a driven, customer focused Account Manager for our Telecommunications Provider client based in Stafford. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Telecom/Connectivity provider. Knowledge of Connectivity and/or Contact Centres would be hugely beneficial (Broadband/Ethernet, MPLS, WAN, LAN, VoIP, SIP, Gamma Horizon, 3CX, NFON, 8x8, Genesys Cloud etc.) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their Stafford office. Paying up to 50k basic with double OTE Must be eligible to work in the UK.
Feb 18, 2025
Full time
Telecoms Account Manager Context IT are seeking a driven, customer focused Account Manager for our Telecommunications Provider client based in Stafford. As an Account Manager, you'll form an integral part of their client facing team, acting as the first point of contact for a portfolio of between 80-100 SME clients. As an Account Manager you will be reporting to Head of Sales and will work in tandem with the sales team to build direct relationships and ensure the longevity of key customers. You will be expected to maximise the potential of existing clients by understanding and identifying key requirements, whilst maintaining exceptional customer service throughout. This position is 80% account management, with 20% being new business (upselling/cross selling) This is a fantastic opportunity for an Account Manager with some previous experience to quickly progress their career and join a business who offer significant training & progression opportunities. Responsibilities include; Build and maintain strong relationships with their existing clients. Exceed expectations with a personable and proactive approach. Develop proposals that encompass the customers' needs and objectives Build a strong pipeline based on Identifying opportunities with existing clients. Becoming an industry expert, empathising, and relating to your customer's needs. Work alongside other departments to ensure end-to-end service Becoming a trusted business advisor with your customers. Experience/Qualifications: Ideally, our client is seeking someone with previous Account Management experience with a proven ability to succeed in a competitive sales environment. Experienced managing both Enterprise and SME clients within a Telecom/Connectivity provider. Knowledge of Connectivity and/or Contact Centres would be hugely beneficial (Broadband/Ethernet, MPLS, WAN, LAN, VoIP, SIP, Gamma Horizon, 3CX, NFON, 8x8, Genesys Cloud etc.) A strong customer focus mentality coupled with excellent communication and interpersonal skills is essential. Hybrid - 1 day per week needed in their Stafford office. Paying up to 50k basic with double OTE Must be eligible to work in the UK.