Salesforce is seeking a Customer Success Manager to serve as the primary contact for top-tier customers within Signature Success. You will partner with account teams to align business goals with the Salesforce platform and champion proactive services. The ideal candidate brings 7+ years in customer success, strong executive communication, and deep knowledge of SaaS deployments. This role requires travel to the London office three days a week and collaboration across Sales, Engineering and
Jul 18, 2026
Full time
Salesforce is seeking a Customer Success Manager to serve as the primary contact for top-tier customers within Signature Success. You will partner with account teams to align business goals with the Salesforce platform and champion proactive services. The ideal candidate brings 7+ years in customer success, strong executive communication, and deep knowledge of SaaS deployments. This role requires travel to the London office three days a week and collaboration across Sales, Engineering and
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Overview of the RoleThe Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary point of contact for Salesforce's largest and highest-profile customers. You will partner with a small portfolio of assigned accounts, maintaining a continual focus on customers' business goals to improve their overall technical and operational health and help them realise maximum value from their Salesforce investment.As a trusted advisor, you will build a track record in customer success through excellent communication and extensive knowledge of the Salesforce platform - translating business needs into solutions. You will forge strong relationships with customers and account teams, develop a deep technical understanding of their Salesforce implementation, and champion proactive services and best practices. These activities will enable you to proactively set customers up for success through platform optimisation, with particular care during critically important peak events.You will occasionally act as a point of contact during major incidents, owning customer expectations and communications through to resolution. The CSM acts as the technical primary interface on behalf of customers, working closely across internal and external collaborators - including partners and ISVs - to address customer needs.The ideal CSM has an extraordinary focus on customer success, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys building relationships, has excellent collaboration skills, and can learn new technologies quickly.ResponsibilitiesServe as the single point of customer accountability, responsible for orchestrating all Signature deliverables, experience, renewal, and expansionBuild and maintain stakeholder relationships with IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased SignatureHelp customers achieve their business goals and outcomes on the Salesforce platform by:Coordinating the completion of the Signature Success catalogue of servicesProviding timely, proactive Salesforce feature guidance aligned to customer areas of interestAdvising on the adoption of new Salesforce features across annual release schedules and identifying potential implementation risksCommunicate and demonstrate the value of Signature Success, ensuring all collaborators understand it so customers continue to renewAdvocate for customers during the triage and resolution of high-severity cases to support timely resolutionConduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancementBuild strong cross-functional relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunitiesOccasionally be available for after-hours or weekend coverage depending on customer needAdapt to evolving role requirements in line with Salesforce's strategic directionRequired Qualifications7+ years of relevant industry experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, or Technical/Solutions ArchitectureExcellent English communication and presentation skills, with demonstrated ability to influence and communicate effectively at all levels - including executive and C-suiteAbility to analyse technical concepts, translate them into business terms, and map business requirements to technical featuresAbility to explain complex technical concepts in accessible language to customers, and clearly translate customer needs to internal teamsKnowledge of software development processes and design methodologiesExperience leading cross-functional teams to facilitate the resolution or disposition of customer needs or projectsA degree or equivalent experience. Experience will be evaluated based on the skills and behaviours relevant to this role - including extracurricular leadership, military service, volunteer roles, and other professional experiencePreferred Qualifications2+ years of experience in the Salesforce ecosystemSalesforce product certifications (e.g. Administrator, Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant)Knowledge of Salesforce products, features, capabilities, best use, and deployment practicesPlease note: This position requires the flexibility to travel to the London office 3 days a week.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Jul 18, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Overview of the RoleThe Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary point of contact for Salesforce's largest and highest-profile customers. You will partner with a small portfolio of assigned accounts, maintaining a continual focus on customers' business goals to improve their overall technical and operational health and help them realise maximum value from their Salesforce investment.As a trusted advisor, you will build a track record in customer success through excellent communication and extensive knowledge of the Salesforce platform - translating business needs into solutions. You will forge strong relationships with customers and account teams, develop a deep technical understanding of their Salesforce implementation, and champion proactive services and best practices. These activities will enable you to proactively set customers up for success through platform optimisation, with particular care during critically important peak events.You will occasionally act as a point of contact during major incidents, owning customer expectations and communications through to resolution. The CSM acts as the technical primary interface on behalf of customers, working closely across internal and external collaborators - including partners and ISVs - to address customer needs.The ideal CSM has an extraordinary focus on customer success, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys building relationships, has excellent collaboration skills, and can learn new technologies quickly.ResponsibilitiesServe as the single point of customer accountability, responsible for orchestrating all Signature deliverables, experience, renewal, and expansionBuild and maintain stakeholder relationships with IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased SignatureHelp customers achieve their business goals and outcomes on the Salesforce platform by:Coordinating the completion of the Signature Success catalogue of servicesProviding timely, proactive Salesforce feature guidance aligned to customer areas of interestAdvising on the adoption of new Salesforce features across annual release schedules and identifying potential implementation risksCommunicate and demonstrate the value of Signature Success, ensuring all collaborators understand it so customers continue to renewAdvocate for customers during the triage and resolution of high-severity cases to support timely resolutionConduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancementBuild strong cross-functional relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunitiesOccasionally be available for after-hours or weekend coverage depending on customer needAdapt to evolving role requirements in line with Salesforce's strategic directionRequired Qualifications7+ years of relevant industry experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, or Technical/Solutions ArchitectureExcellent English communication and presentation skills, with demonstrated ability to influence and communicate effectively at all levels - including executive and C-suiteAbility to analyse technical concepts, translate them into business terms, and map business requirements to technical featuresAbility to explain complex technical concepts in accessible language to customers, and clearly translate customer needs to internal teamsKnowledge of software development processes and design methodologiesExperience leading cross-functional teams to facilitate the resolution or disposition of customer needs or projectsA degree or equivalent experience. Experience will be evaluated based on the skills and behaviours relevant to this role - including extracurricular leadership, military service, volunteer roles, and other professional experiencePreferred Qualifications2+ years of experience in the Salesforce ecosystemSalesforce product certifications (e.g. Administrator, Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant)Knowledge of Salesforce products, features, capabilities, best use, and deployment practicesPlease note: This position requires the flexibility to travel to the London office 3 days a week.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryGlobal AffairsJob DetailsAbout SalesforceSalesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.About the RoleSalesforce is looking for high-performing, result-oriented Counsel to provide maternity cover within our UK & Ireland Commercial Legal team, working closely with a Senior Counsel, covering the Public Sector. This is a 12-month fixed-term contract supporting Salesforce's UKI's public sector business.The Commercial Legal team delivers innovative, trusted and world-class legal services. Our aim is to drive sales performance and foster customers' relationships. Although our main activity is contractual negotiation with customers, we are also frequently involved on subjects related to high tech, data protection and artificial intelligence. If you have a strong legal knowledge & mindset and you enjoy negotiations, high tech and thinking out of the box, you are welcome to join us!Key ResponsibilitiesCommercial Transaction Management: Structure, draft, and negotiate complex commercial agreements for direct and indirect Public Sector sales routes, with a strong focus on large UK public sector procurements and framework agreements (including BOS2 and other government frameworks)Contract Negotiation: Lead negotiations of Master Services Agreements (MSAs), Order Forms, Professional Services agreements, and related commercial documentation either on Salesforce paper or government paper (within Salesforce's approved parameters)Public Sector Expertise: Navigate and respond to complex public procurement requirements, e.g. working on requests for proposals/informations, ethical walls agreements, drafting clarification questions, and ensuring compliance with public sector procurement regulationsStakeholder Management: Partner with sales teams and business stakeholders across the UK region to enable deals and provide strategic legal guidanceRisk Management: Assess commercial and legal risks, provide practical advice, and escalate matters appropriately to leadership when neededCross-functional Collaboration: Work closely with other legal team members across EMEA and global teams, as well as with procurement, finance, and operations teamsCase Management: Utilize Salesforce's internal systems (Org62) to track legal cases, manage workflows, and maintain matter visibilityEssential Skills & ExperienceQualified Solicitor with current practicing certificate (England & Wales) or equivalent UK legal qualification5+ years of commercial legal experience, ideally gained in-house at a technology company or in private practice advising tech clientsStrong public sector experience, with a strong preference for knowledge of UK procurement legislation, government in-house experience and/or experience with UK government frameworks (e.g. G-Cloud, BOS2) and complex public sector contractsSubstantive expertise in data privacy and intellectual property lawExcellent drafting and negotiation skills with the ability to balance commercial objectives with legal risk managementStrong judgment and problem-solving skills, able to provide pragmatic, business-focused legal adviceProject management capabilities, including the ability to manage multiple complex transactions simultaneouslyExperience with SaaS agreements and technology transactionsSelf-starter mentality with ability to work independently and escalate appropriatelyPersonal AttributesCollaborative team player with a kind and approachable demeanorStrong communicator able to translate complex legal concepts for business audiencesDetail-oriented while maintaining sight of business objectivesAdaptable and resilient, comfortable with ambiguity and changing prioritiesCustomer-centric mindset, focused on enabling deals while managing risk appropriatelyGood sense of humor and positive attitudeUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Jul 16, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryGlobal AffairsJob DetailsAbout SalesforceSalesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.About the RoleSalesforce is looking for high-performing, result-oriented Counsel to provide maternity cover within our UK & Ireland Commercial Legal team, working closely with a Senior Counsel, covering the Public Sector. This is a 12-month fixed-term contract supporting Salesforce's UKI's public sector business.The Commercial Legal team delivers innovative, trusted and world-class legal services. Our aim is to drive sales performance and foster customers' relationships. Although our main activity is contractual negotiation with customers, we are also frequently involved on subjects related to high tech, data protection and artificial intelligence. If you have a strong legal knowledge & mindset and you enjoy negotiations, high tech and thinking out of the box, you are welcome to join us!Key ResponsibilitiesCommercial Transaction Management: Structure, draft, and negotiate complex commercial agreements for direct and indirect Public Sector sales routes, with a strong focus on large UK public sector procurements and framework agreements (including BOS2 and other government frameworks)Contract Negotiation: Lead negotiations of Master Services Agreements (MSAs), Order Forms, Professional Services agreements, and related commercial documentation either on Salesforce paper or government paper (within Salesforce's approved parameters)Public Sector Expertise: Navigate and respond to complex public procurement requirements, e.g. working on requests for proposals/informations, ethical walls agreements, drafting clarification questions, and ensuring compliance with public sector procurement regulationsStakeholder Management: Partner with sales teams and business stakeholders across the UK region to enable deals and provide strategic legal guidanceRisk Management: Assess commercial and legal risks, provide practical advice, and escalate matters appropriately to leadership when neededCross-functional Collaboration: Work closely with other legal team members across EMEA and global teams, as well as with procurement, finance, and operations teamsCase Management: Utilize Salesforce's internal systems (Org62) to track legal cases, manage workflows, and maintain matter visibilityEssential Skills & ExperienceQualified Solicitor with current practicing certificate (England & Wales) or equivalent UK legal qualification5+ years of commercial legal experience, ideally gained in-house at a technology company or in private practice advising tech clientsStrong public sector experience, with a strong preference for knowledge of UK procurement legislation, government in-house experience and/or experience with UK government frameworks (e.g. G-Cloud, BOS2) and complex public sector contractsSubstantive expertise in data privacy and intellectual property lawExcellent drafting and negotiation skills with the ability to balance commercial objectives with legal risk managementStrong judgment and problem-solving skills, able to provide pragmatic, business-focused legal adviceProject management capabilities, including the ability to manage multiple complex transactions simultaneouslyExperience with SaaS agreements and technology transactionsSelf-starter mentality with ability to work independently and escalate appropriatelyPersonal AttributesCollaborative team player with a kind and approachable demeanorStrong communicator able to translate complex legal concepts for business audiencesDetail-oriented while maintaining sight of business objectivesAdaptable and resilient, comfortable with ambiguity and changing prioritiesCustomer-centric mindset, focused on enabling deals while managing risk appropriatelyGood sense of humor and positive attitudeUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Salesforce is seeking a Sales Manager to drive strategic sales initiatives in the Built Environment sector. You will lead a team of Sales Executives, fostering an inclusive team culture aligned with Salesforce values. Responsibilities include developing the Go-To-Market strategy and engaging with C-level executives. Ideal candidates possess solid B2B sales and Enterprise Sales management experience. This role offers competitive benefits and the chance to impact the future of AI in the workspace.
Jun 30, 2026
Full time
Salesforce is seeking a Sales Manager to drive strategic sales initiatives in the Built Environment sector. You will lead a team of Sales Executives, fostering an inclusive team culture aligned with Salesforce values. Responsibilities include developing the Go-To-Market strategy and engaging with C-level executives. Ideal candidates possess solid B2B sales and Enterprise Sales management experience. This role offers competitive benefits and the chance to impact the future of AI in the workspace.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.An opportunity exists in our UK Built Environment Sales organization for a sales leader looking to further their career in a hyper-growth, fast-paced, and dynamic environment. We are seeking an exceptional and ambitious Sales Manager to drive strategic Salesforce sales initiatives within the Built Environment sector for the UK.Role Description:As a Sales Leader, you will lead a team of highly visible and motivated Sales Executives in our expanding UK sales operation. This team generates revenue and achieves individual, team, and organizational quotas. Our 'Ohana' Culture is a pivotal element of our success at Salesforce, so your leadership will encompass strong energy, passion, and the ability to lead a dynamic workforce. Ideal candidates should possess solid business-to-business (B2B) sales and prior Enterprise Sales management experience.Responsibilities:Lead and develop a high-performance team of Sales Executives, fostering an inclusive team culture aligned with Salesforce values, while recruiting, hiring, onboarding, and mentoring team members to achieve individual and team quotasDevelop and execute the Go-To-Market strategy for the Built Environment sector, driving pipeline generation initiatives and identifying revenue-generating opportunities across customer accountsSupport Account Executives in client engagements, lead weekly forecast meetings, and provide accurate sales activity reporting and forecasting to Area Sales ManagementEngage at the C-level in customer organizations, participating in and leading client meetings while coordinating corporate resources to advance deals and drive closure ratesRequired Qualifications:Demonstrated experience building and managing high-performance sales teams in a B2B Enterprise sales environment, including direct people managementExperience selling transformational technology solutions, including Software, SaaS, or Cloud products, to major Enterprise customers in a matrix or multi-product sales environmentExperience selling into or a strong interest in the Built Environment or Fintech sector, with the ability to engage credibly with senior customer stakeholdersProven ability to develop Go-To-Market strategies, manage complex sales cycles, and coach Account Executives on opportunity identification and closing strategiesPreferred Qualifications:Experience operating within a fast-paced, high-growth sales organization with a track record of exceeding quotaFamiliarity with Salesforce products and the ability to position the full Salesforce ecosystem to Built Environment customersStrong negotiation skills with experience closing large, complex Enterprise dealsDemonstrated ability to build cross-functional relationships and collaborate across a matrixed organizationUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Jun 30, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.An opportunity exists in our UK Built Environment Sales organization for a sales leader looking to further their career in a hyper-growth, fast-paced, and dynamic environment. We are seeking an exceptional and ambitious Sales Manager to drive strategic Salesforce sales initiatives within the Built Environment sector for the UK.Role Description:As a Sales Leader, you will lead a team of highly visible and motivated Sales Executives in our expanding UK sales operation. This team generates revenue and achieves individual, team, and organizational quotas. Our 'Ohana' Culture is a pivotal element of our success at Salesforce, so your leadership will encompass strong energy, passion, and the ability to lead a dynamic workforce. Ideal candidates should possess solid business-to-business (B2B) sales and prior Enterprise Sales management experience.Responsibilities:Lead and develop a high-performance team of Sales Executives, fostering an inclusive team culture aligned with Salesforce values, while recruiting, hiring, onboarding, and mentoring team members to achieve individual and team quotasDevelop and execute the Go-To-Market strategy for the Built Environment sector, driving pipeline generation initiatives and identifying revenue-generating opportunities across customer accountsSupport Account Executives in client engagements, lead weekly forecast meetings, and provide accurate sales activity reporting and forecasting to Area Sales ManagementEngage at the C-level in customer organizations, participating in and leading client meetings while coordinating corporate resources to advance deals and drive closure ratesRequired Qualifications:Demonstrated experience building and managing high-performance sales teams in a B2B Enterprise sales environment, including direct people managementExperience selling transformational technology solutions, including Software, SaaS, or Cloud products, to major Enterprise customers in a matrix or multi-product sales environmentExperience selling into or a strong interest in the Built Environment or Fintech sector, with the ability to engage credibly with senior customer stakeholdersProven ability to develop Go-To-Market strategies, manage complex sales cycles, and coach Account Executives on opportunity identification and closing strategiesPreferred Qualifications:Experience operating within a fast-paced, high-growth sales organization with a track record of exceeding quotaFamiliarity with Salesforce products and the ability to position the full Salesforce ecosystem to Built Environment customersStrong negotiation skills with experience closing large, complex Enterprise dealsDemonstrated ability to build cross-functional relationships and collaborate across a matrixed organizationUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.