Cottrell Moore Ltd

Business Development Executive - Tottenham Job Summary: We are seeking a proactive and results-driven Business Development Executive to join our new branch team in Tottenham. This is an exciting opportunity to play a pivotal role in driving sales and margin growth for a newly established branch. The successful candidate will focus on generating new business, nurturing client relationships, and ensuring long-term customer retention and satisfaction. In the initial phase, the primary goal will be to attract new customers and secure business for the branch. Over time, the role will evolve to include managing and growing those accounts while ensuring the business remains competitive and profitable. Key Responsibilities: New Business Development: Proactively identify and target potential customers within the local market. Develop tailored proposals and solutions to meet customer needs. Build a pipeline of opportunities through networking, cold calling, and client visits. Promote the branch s services and product range to drive footfall and sales. 2. Account Management: Build and maintain strong, long-term relationships with customers. Act as the main point of contact for clients, ensuring their needs are met efficiently. Monitor customer satisfaction and take proactive steps to address any concerns. Develop strategies to prevent customer churn and maintain loyalty. 3. Sales and Margin Growth: Achieve and exceed sales and margin targets as set by the Branch Manager. Monitor market trends and competitor activity to identify opportunities for growth. Work collaboratively with the branch team to ensure seamless service delivery and a positive customer experience. Develop pricing strategies and negotiate terms to maximise profitability. Key Skills and Experience: Proven experience in business development, sales, or account management, ideally within the builders merchants or construction industry. Strong commercial awareness and a clear understanding of sales and margin principles. Excellent communication, negotiation, and relationship-building skills. Self-motivated with a proactive approach to achieving targets. Strong organisational skills and the ability to manage multiple priorities effectively. Familiarity with the local market and customer base is an advantage. Benefits Competitive salary Staff discount Employee assistance program Annual leave 25 days plus your birthday off Life assurance Pension scheme Wider Wallet - offering discounts and benefits Long service awards

HR Business Partner As the HR Business Partner, you will be a key member of our team, you will collaborate with internal managers and staff to align business objectives with employee needs. Your primary focus will be providing strategic and operational HR support. Benefits: Salary between £55-65k per annum, depending on experience 25 Days Holidays, plus bank holidays and your Birthday Day off Pension (salary sacrifice) - up to 5% Company Contribution Life Assurance - up to 3x Salary Staff Discount Cycle to work scheme Wider Wallet - Offers high street and online store discounts. Knowledge, Skills & Experience Required: Minimum of 10 years experience in an HR Business Partner role, with significant experience in employee relations. Bachelor s degree in human resources, or a related field, or CIPD Level 7 certification. Strong understanding of HR principles, employee relations, practices, and employment laws. Excellent interpersonal and communication skills. Ability to build robust relationships and influence stakeholders at all levels. Proficiency in HRIS and learning management systems. Proficient in Microsoft Excel, Word, and PowerPoint. Key Areas of Responsibilities: HR Business Partnering: Manage employee relations issues, ensuring compliance with company policies. Act as a trusted advisor to the business, providing strategic and operational HR support. Develop HR performance and strategies to ensure employee goals align with company objectives Facilitate talent management and succession planning. Employee Relations: Manage and resolve complex employee relations issues, ensuring compliance with company policies and employment law. Provide guidance and support to managers on employee relations matters, including disciplinary actions and grievances. Talent Management: Create and implement talent acquisition, retention, and development strategies. Identify high-potential employees and develop robust talent pipelines. Support performance management processes, including goal setting and performance reviews. Change Management: Lead and support change initiatives to enhance effectiveness and employee engagement. Provide coaching during periods of organisational change. Employee Engagement and Culture: Drive a positive culture by implementing employee engagement initiatives, including surveys and focus groups. Ensure HR policies comply with legal requirements and industry standards. Regularly update and communicate HR policies and procedures.

Business Development Executive - Tottenham Job Summary: We are seeking a proactive and results-driven Business Development Executive to join our new branch team in Tottenham. This is an exciting opportunity to play a pivotal role in driving sales and margin growth for a newly established branch. The successful candidate will focus on generating new business, nurturing client relationships, and ensuring long-term customer retention and satisfaction. In the initial phase, the primary goal will be to attract new customers and secure business for the branch. Over time, the role will evolve to include managing and growing those accounts while ensuring the business remains competitive and profitable. Key Responsibilities: New Business Development: Proactively identify and target potential customers within the local market. Develop tailored proposals and solutions to meet customer needs. Build a pipeline of opportunities through networking, cold calling, and client visits. Promote the branch s services and product range to drive footfall and sales. 2. Account Management: Build and maintain strong, long-term relationships with customers. Act as the main point of contact for clients, ensuring their needs are met efficiently. Monitor customer satisfaction and take proactive steps to address any concerns. Develop strategies to prevent customer churn and maintain loyalty. 3. Sales and Margin Growth: Achieve and exceed sales and margin targets as set by the Branch Manager. Monitor market trends and competitor activity to identify opportunities for growth. Work collaboratively with the branch team to ensure seamless service delivery and a positive customer experience. Develop pricing strategies and negotiate terms to maximise profitability. Key Skills and Experience: Proven experience in business development, sales, or account management, ideally within the builders merchants or construction industry. Strong commercial awareness and a clear understanding of sales and margin principles. Excellent communication, negotiation, and relationship-building skills. Self-motivated with a proactive approach to achieving targets. Strong organisational skills and the ability to manage multiple priorities effectively. Familiarity with the local market and customer base is an advantage. Benefits Competitive salary Staff discount Employee assistance program Annual leave 25 days plus your birthday off Life assurance Pension scheme Wider Wallet - offering discounts and benefits Long service awards

HR Business Partner As the HR Business Partner, you will be a key member of our team, you will collaborate with internal managers and staff to align business objectives with employee needs. Your primary focus will be providing strategic and operational HR support. Benefits: Salary between £55-65k per annum, depending on experience 25 Days Holidays, plus bank holidays and your Birthday Day off Pension (salary sacrifice) - up to 5% Company Contribution Life Assurance - up to 3x Salary Staff Discount Cycle to work scheme Wider Wallet - Offers high street and online store discounts. Knowledge, Skills & Experience Required: Minimum of 10 years experience in an HR Business Partner role, with significant experience in employee relations. Bachelor s degree in human resources, or a related field, or CIPD Level 7 certification. Strong understanding of HR principles, employee relations, practices, and employment laws. Excellent interpersonal and communication skills. Ability to build robust relationships and influence stakeholders at all levels. Proficiency in HRIS and learning management systems. Proficient in Microsoft Excel, Word, and PowerPoint. Key Areas of Responsibilities: HR Business Partnering: Manage employee relations issues, ensuring compliance with company policies. Act as a trusted advisor to the business, providing strategic and operational HR support. Develop HR performance and strategies to ensure employee goals align with company objectives Facilitate talent management and succession planning. Employee Relations: Manage and resolve complex employee relations issues, ensuring compliance with company policies and employment law. Provide guidance and support to managers on employee relations matters, including disciplinary actions and grievances. Talent Management: Create and implement talent acquisition, retention, and development strategies. Identify high-potential employees and develop robust talent pipelines. Support performance management processes, including goal setting and performance reviews. Change Management: Lead and support change initiatives to enhance effectiveness and employee engagement. Provide coaching during periods of organisational change. Employee Engagement and Culture: Drive a positive culture by implementing employee engagement initiatives, including surveys and focus groups. Ensure HR policies comply with legal requirements and industry standards. Regularly update and communicate HR policies and procedures.

About the company: This is a family-owned business with nineteen sites across the East of England. They offer paint, timber, glass, ironmongery, tools, landscaping, building supplies and much, much more. They have also been known as a leading kitchen and bathroom specialist since 1963. The showrooms have since build up and enviable reputation for quality and service and we specialise in helping our customers find the right products, at a price that suits them best. The Tunbridge Wells branch is home to all things decorating and is Kents' premier decorators merchant. They are stockists of Dulux Trade, Crown Trade, Armstead, Tikkurila, BEDEC, Zinsser and many more trusted trade paints. They also stock designer paints and have a full range of wallpaper collections. They offer a fantastic colour mixing service along with wood treatments, protective and specialist coatings and a complete range of decorators' sundry items. And the role… Joining as a Store Supervisor, you will help manage and motivate the team to achieve both branch and company objectives. You'll deliver an exceptional customer service, dealing with customers in a prompt and effective manner. What we're looking for… We're looking for an individual who has a strong customer focus and previous supervisory / team leader experience. Results driven, you will be comfortable dealing with customers and closing sales whilst understanding how to maintain stock levels. A full UK driving licence is essential. Knowledge of decorating products is desirable but not essential as full product training will be provided. And in return… We can offer you a competitive salary, 22 days holiday plus bank holidays, a contributory pension scheme plus generous staff discount, no Sunday or bank holiday working!