Cottrell Moore Ltd

Trade Counter Supervisor Salary: Negotiable Hours: Monday to Friday 6:30am to 4:30pm, alternative Saturdays 7:00am to 4:00pm About The Role: Join the team of a well-established, family-owned builders merchant. We're looking for a friendly and knowledgeable Hardware Counter Supervisor to provide excellent customer service and ensure the smooth running of this busy trade counter. Benefits: Perkbox 24/7 discounts, wellbeing support, online GP access & more Company Pension Scheme Group Life Assurance (up to 3x salary, subject to service) Staff Discount on all products Cycle to Work Scheme Employee Assistance Programme Long Service Awards 23 days annual leave + bank holidays + your birthday off Responsibilities: Provide a warm, professional welcome to all customers, offering knowledgeable advice and assistance. Manage in-store deliveries, both incoming and outgoing. Handle telephone enquiries promptly and communicate effectively with both customers and team members. Process customer orders and assist with stock replenishment. Respond positively and efficiently to customer requirements. Support periodic stock counts as needed. Requirements: Proven experience in delivering exceptional customer service A can do attitude Strong knowledge of hardware products and building materials Good communication skills with a confident, customer-first approach A team player who thrives in a busy, fast-paced environment Ability to manage tasks efficiently and remain motivated under pressure

Property Assistant Working pattern : Monday to Friday 8-5pm (40 hour contract) Are you a proactive, detail-oriented professional with a passion for property management? We're looking for a Property Assistant to become a key player in this dynamic and supportive team. You'll help manage a diverse portfolio of up to 300 residential properties, ensuring smooth operations and top-tier service for our tenants. Benefits : Perkbox - 24/7 discounts, wellbeing support, online GP access & more Company Pension Scheme Group Life Assurance (up to 3x salary, subject to service) Staff Discount on all products Cycle to Work Scheme Employee Assistance Programme Long Service Awards 23 days annual leave + bank holidays + your birthday off Key responsibilities : Supporting all aspects of managing the company's residential and commercial property portfolio. Keeping property records accurate and up-to-date using our management software. Maintain records of maintenance requests and history for each property. Answering telephones, handle tenant queries and redirect calls as necessary. Communicate with residential and office tenants, agents and housing associations. Coordinate with third-party contractors to schedule inspections. Management of the maintenance email inbox and maintain continuous communication with the property team. Handle general administrative tasks, including key distribution to agents, tenants, and contractors. Scan, index, and organise documentation to support daily property team operations. Report directly to the Assistant Property Manager and other relevant senior team members. Obtain quotations and pricing for appliances, materials, furnishings and related items. Conduct meter readings and handle utility change notifications for move-ins and move-outs. Attend property visits and inspections as required. Perform various ad hoc tasks that arise within the property department. What You'll Bring : Strong organisational and communication skills. A proactive attitude and ability to multitask in a fast-paced environment. Experience in property management or a similar administrative role is a plus.

Stock Controller/Warehouse Operative Join the team of a well-established, family-owned builders merchant. This Tottenham branch is a one-stop shop for a range of building materials. We are seeking a Stock Controller/Warehouse Operative to be a key member of the team where you ll play a crucial role in maintaining accurate stock records and ensuring efficient stock management. Benefits: Perkbox 24/7 discounts, wellbeing support, online GP access & more 23 days annual leave + bank holidays + your birthday off Company Pension Scheme Group Life Assurance (up to 3x salary, subject to service) Staff Discount on all products Cycle to Work Scheme Employee Assistance Programme Long Service Awards Key Areas of Responsibility: Oversee stock control, including receipt, storage and distribution. Maintain optimal stock levels to meet current needs without excess or loss. Investigate discrepancies and resolve issues promptly. Ensure stock records align with physical inventory. Run stock enquiry reports and take necessary actions. Prevent stock loss by adhering to company policies and procedures, maintain a minimum requirement of 90% accuracy. Respond swiftly to problems and discrepancies. Monitor inventory levels and process adjustments. Ensure stock records are correct and match the physical holding on site. Respond quickly to problems and discrepancies identified. Collect and compile daily damage reports. Manage the return process to minimise impact on current stock. Reconcile actual counts with system records. Respond to product and inventory inquiries. Be available for stock control functions and end-of-year inventory. Required skills: Ability to work 7am-5pm Monday to Friday, and alternate Saturdays 7am-4pm Self-starter with a strong work ethic. Ability to work independently and as part of a team. IT literacy and practical problem-solving skills. Excellent communication and methodical thinking. Physically fit to be able to move stock. Previous experience in a similar industry/sector is desirable

Security Guard Location: Watford, WD25 Salary : £36,565 per annum, negotioable for the right person Hours : 6:00am to 5:15pm Monday Friday, Alternate Saturdays 7:00am to 4:15pm About The Role: As the Security Guard you will be responsible for ensuring the safety and security of the premises, customers, and staff at this busy builder's merchant. This security guard role requires a proactive individual who can handle a variety of situations calmly and efficiently. Benefits: Perkbox 24/7 discounts, wellbeing support, online GP access & more Company Pension Scheme Group Life Assurance (up to 3x salary, subject to service) Staff Discount on all products Cycle to Work Scheme Employee Assistance Programme Long Service Awards 23 days annual leave + bank holidays + your birthday off Responsibilities: Liaise with the store manager on any aspect of theft or security. Check for customers who behave suspiciously and carry out search of suspects. Check and collect customer receipts. Patrol all areas of the shop, including blind spots not just exits and counter. Patrol back yard and alleyway. Check showroom, basement, and storeroom. Log all incidents to discuss with the store manager on a weekly basis. Carry out random spot checks Check premises at close of day and leave with the last member of staff. Monitor traffic wardens outside the store and notify any customers who have vehicles parked outside. Check delivery tickets on company vehicles. Requirements: Previous experience in a similar security guard role is essential SIA Licence Honesty and integrity Good observational skills Excellent communication skills, both verbal and written The ability to handle sensitive situations and to use initiative to make quick decisions.

People Generalist Location: Watford (with essential travel to 5 sites across London when required) Salary: Negotiable Hours: 8.30am 5pm Monday to Friday Type: 18 months fixed-term contract Come and join this established People Team! This is a true People Generalist role where no two days are the same. We are looking for someone who enjoys variety, thrives in a fast-paced environment, and wants to play a key role in supporting colleagues, managers and senior leadership team. Your primary focus will be to support six branches, offering advice both over the phone and in person, whilst exploring measures to continually improve and maintain our processes. Benefits: 25 Days Holidays, plus bank holidays and your Birthday Day off Longservice and milestone birthday celebrations Perkbox 24/7 discounts, wellbeing support, online GP access and more Competitive salary Pension up to 3% Company Contribution Life Assurance subject to length of service Staff Discount Cycle to work scheme Knowledge, Skills & Experience Required: Significant experience in employee relations. CIPD Level 5 certification. Strong understanding of HR principles, employee relations, practices, and employment laws. Excellent interpersonal and communication skills. Ability to build robust relationships and influence stakeholders at all levels. Proficient in Microsoft Excel, Word, and PowerPoint. Ability to use and understand AI tools Key Areas of Responsibilities: HR Business Partnering: Support the Senior People Business Partner, team members and the wider management teams/colleagues with process improvement and query resolution Manage employee relations issues end-to-end, ensuring compliance with company policies. Act as a trusted advisor to the business, providing HR support at an operational level. Supporting the business with long-term objectives and five-year plan Facilitate talent management and succession planning. Employee Relations: Manage and resolve employee relations issues, ensuring compliance with company policies and employment law. Design and deliver in-house management upskilling workshops Visiting branches to ensure HR presence and advice is available for timely support Employee Engagement and Culture: Drive a positive culture by implementing employee engagement initiatives, including surveys and focus groups. Actively own and contribute to HR projects at any given time Administrate online benefits platform via Perkbox and become a super user to actively promote to staff Regularly update and communicate HR policies and procedures. Designing and Delivering weekly company induction programme for onboarding new colleagues

Production Supervisor Location: Colchester, CO6 Hours: Monday to Friday 8am to 5pm (45 hours per week including paid break) flexible to start earlier is needed. Flexibility to work Saturdays when required paid via overtime. About the Role: A well-established food manufacturing business is seeking a hands-on Production Supervisor to lead its operations. This role is responsible for the safe, hygienic and efficient running of the packhouse, ensuring tasks are achieved while maintaining the highest standards of food safety, product quality and team performance. As the site is located in an area with limited public transport links, a UK driving licence and access to a vehicle are essential. Benefits: Competitative hourly rate, plus overtime. 33 days annual leave, including 3 days reserved for Christmas shutdown Enhanced sick pay after one year of service Staff discount on products Employee discount platform Employee Assistance Programme (EAP) and HR support Free onsite parking PPE provided Uniform provided and professionally laundered Key Responsibilities: Lead day-to-day packing operations to achieve production, efficiency and dispatch targets. Manage, train and motivate production teams to deliver high performance and quality standards. Ensure compliance with food safety, HACCP, BRCGS and health & safety requirements. Monitor production performance, minimise waste and reduce downtime. Maintain accurate production and traceability records. Resolve operational issues quickly and implement corrective actions. Support production planning, staff scheduling and resource management. Drive continuous improvement, process optimisation and housekeeping standards. Requirements: Valid right to work in the UK Previous leadership experience within a food manufacturing or fresh produce environment. Strong communication and team management skills Attention to detail and the ability to solve problems under pressure. Strong hands-on leadership style with a visible shop-floor presence Good understanding of food safety, BRCGS standard, HACCP systems, and fresh produce traceability Comfortable making decisions and leading in a fast-paced operational environment Positive attitude with a strong work ethic and continuous improvement mindset

Production Supervisor Location: Colchester, CO6 Hours: Monday to Friday 8am to 5pm (45 hours per week including paid break) flexible to start earlier is needed. Flexibility to work Saturdays when required paid via overtime. About the Role: A well-established food manufacturing business is seeking a hands-on Production Supervisor to lead its operations. This role is responsible for the safe, hygienic and efficient running of the packhouse, ensuring tasks are achieved while maintaining the highest standards of food safety, product quality and team performance. As the site is located in an area with limited public transport links, a UK driving licence and access to a vehicle are essential. Benefits: Competitive hourly rate, plus overtime. 33 days annual leave, including 3 days reserved for Christmas shutdown Enhanced sick pay after one year of service Staff discount on products Employee discount platform Employee Assistance Programme (EAP) and HR support Free onsite parking PPE provided Uniform provided and professionally laundered Key Responsibilities: Lead day-to-day packing operations to achieve production, efficiency and dispatch targets. Manage, train and motivate production teams to deliver high performance and quality standards. Ensure compliance with food safety, HACCP, BRCGS and health & safety requirements. Monitor production performance, minimise waste and reduce downtime. Maintain accurate production and traceability records. Resolve operational issues quickly and implement corrective actions. Support production planning, staff scheduling and resource management. Drive continuous improvement, process optimisation and housekeeping standards. Requirements: Valid right to work in the UK Previous leadership experience within a food manufacturing or fresh produce environment. Strong communication and team management skills Attention to detail and the ability to solve problems under pressure. Strong hands-on leadership style with a visible shop-floor presence Good understanding of food safety, BRCGS standard, HACCP systems, and fresh produce traceability Comfortable making decisions and leading in a fast-paced operational environment Positive attitude with a strong work ethic and continuous improvement mindset

HGV Driver Location: Norwich, Norfolk Salary: £14.34 per hour, overtime rate of £19.07 Hours: 45 working hours per week (including paid breaks) This is an exciting opportunity for a HGV Driver to join an established and independent concrete supplier in the Eastern Region. As HGV Driver you'll be a key part of the delivery team ensuring high-quality concrete reaches our customers safely and on time. Benefits: Competitive salary Paid breaks 22 days annual leave, including a Christmas shutdown, plus 8 bank holidays CPC training and staff development opportunities Driver Medicals Uniform and PPE Equipment provided Mobile Phone allowance Company Pension Scheme Free on-site parking Employee Referral Programme Employee discount on our products Be part of a stable, independent concrete supplier in the Eastern Region Main Responsibilities: Safely deliver concrete to a variety of locations in Norfolk Perform daily vehicle checks and maintain your truck Follow all safety regulations and driving legislation Complete delivery paperwork with accuracy Support the Plant Supervisor when needed The successful candidate must have: Valid Class 2 HGV Licence, Driver CPC, and CPC Driver Qualification Card A reliable, enthusiastic, and customer-focused attitude Strong communication and time management skills Ability to build positive relationships with colleagues and clients Familiarity with East Anglia is a bonus Willingness to learn and support various duties across the business If you're a reliable driver who takes pride in safety and customer care, we'd love to hear from you. Apply now and take the next step in your driving career.

Property Assistant Working pattern : Monday to Friday 8-5pm (40 hour contract) Are you a proactive, detail-oriented professional with a passion for property management? We re looking for a Property Assistant to become a key player in this dynamic and supportive team. You ll help manage a diverse portfolio of up to 300 residential properties, ensuring smooth operations and top-tier service for our tenants. Benefits : Perkbox 24/7 discounts, wellbeing support, online GP access & more Company Pension Scheme Group Life Assurance (up to 3x salary, subject to service) Staff Discount on all products Cycle to Work Scheme Employee Assistance Programme Long Service Awards 23 days annual leave + bank holidays + your birthday off Key responsibilities : Supporting all aspects of managing the company s residential and commercial property portfolio. Keeping property records accurate and up-to-date using our management software. Maintain records of maintenance requests and history for each property. Answering telephones, handle tenant queries and redirect calls as necessary. Communicate with residential and office tenants, agents and housing associations. Coordinate with third-party contractors to schedule inspections. Management of the maintenance email inbox and maintain continuous communication with the property team. Handle general administrative tasks, including key distribution to agents, tenants, and contractors. Scan, index, and organise documentation to support daily property team operations. Report directly to the Assistant Property Manager and other relevant senior team members. Obtain quotations and pricing for appliances, materials, furnishings and related items. Conduct meter readings and handle utility change notifications for move-ins and move-outs. Attend property visits and inspections as required. Perform various ad hoc tasks that arise within the property department. What You ll Bring : Strong organisational and communication skills. A proactive attitude and ability to multitask in a fast-paced environment. Experience in property management or a similar administrative role is a plus.

Yard Operative We are looking for a proactive and reliable Yard Operative to join a dedicated team in this West Hampstead branch. This hands-on role is perfect for someone who enjoys working in a fast-paced, physically active environment and takes pride in delivering excellent customer service. You'll support both yard and store operations, ensuring stock is well managed and customers receive the best experience possible. A forklift licence is essential for this role as 25% of your time will be spent driving the counterbalance forklift truck. Benefits: Perkbox 24/7 discounts, wellbeing support, online GP access & more 23 days annual leave + bank holidays + your birthday off Company Pension Scheme Group Life Assurance (up to 3x salary, subject to service) Staff Discount on all products Cycle to Work Scheme Employee Assistance Programme Long Service Awards Key Responsibilities: Replenish and organise stock in the yard and store areas - 75% of the role is of a physical nature Assist customers with loading and product advice Maintain a clean, safe, and hazard-free environment in both the yard and store Perform regular checks on equipment and report any issues Follow all health and safety procedures Work closely with team members to ensure smooth daily operations Handle manual tasks and general maintenance as required Requirements: A valid counterbalance forklift licence is essential. A team player who can also take initiative and work independently Comfortable in a dynamic, fast-paced, and physically demanding environment Excellent communication and customer service skills A good understanding of health and safety regulations Previous experience in builders merchant is preferred

Customer Service Coordinator Join a leading supplier of ready-mixed concrete, independently operating six plants across Suffolk, Norfolk and Cambridgeshire. The Role Are you someone who thrives in a fast-paced environment and isn't afraid to pick up the phone? As a Customer Service Coordinator, you ll be the primary hub of day-to-day operations. This is a phone-led, high-volume role where no two days are the same. You will be managing inbound queries from customers who need concrete at short notice, keeping in constant contact with a fleet of drivers, and adapting schedules on the fly when plans change. If you enjoy a buzzing office, problem-solving on your feet, and maintaining a calm head under pressure, this role is for you. Hours: 45 hours per week, Monday Friday (8am 5pm) What we re offering: Competitive Salary: Up to £35k per annum Company pension scheme. 23 days annual leave plus bank holidays, and a Christmas shutdown. Discounts on our products. Training and staff development opportunities. Employee referral programme. Be part of a stable, independent concrete supplier in the Eastern Region. About You: Strong customer service experience Logistics, transport or dispatch experience preferred but NOT essential Confident handling high volumes of phone calls Calm, organised and able to make decisions under pressure Excellent communication and problem-solving skills Able to manage multiple priorities in a fast-moving environment Knowledge of Suffolk, Norfolk and Cambridgeshire, or willingness to learn quickly Key Responsibilities of the Customer Service Coordinator: Act as the primary point of contact via telephone for customers and drivers. Schedule and coordinate customer concrete deliveries, often at short notice Handle driver queries, delays and operational issues Adjust schedules quickly when plans change; a truck breaks down, a customer changes an order, a job overruns. Build strong customer relationships Maintain accurate order and delivery records Liaise with the Vehicle Workshop Manager regarding maintenance and repairs Apply now to join a dedicated team delivering excellent service across the region as their Customer Service Coordinator.

Part Time Financial Accountant Location: Coventry, CV2 Salary: £35k to £40k FTE dependent upon experience + performance-related bonus Hours: 15 per week About the role: This family-owned German company known for high-quality window and door hardware, ventilation, and access control systems are looking for a detail-oriented Part Time Financial Accountant to ensure accurate financial reporting, maintain the integrity of the balance sheet, and manage statutory compliance. Benefits: Annual bonus based on group, subsidiary and personal performance 28 Days Annual leave including bank holidays plus company shutdown between Christmas and New Year. An extra 3 days' holiday after 5 years' service. Flexible working Hybrid working Regular team social events Key Responsibilities: Manage month-end close activities, including posting accruals, prepayments, journal entries, fixed asset accounting, and intercompany reconciliations. Prepare and complete full monthly balance sheet reconciliations, maintaining the aged debt report and reconciliation tracker. Investigate and resolve financial discrepancies to ensure accuracy and control. Prepare VAT returns and support corporation tax reporting requirements. Assist with statutory accounts preparation, audit files, and supporting schedules. Maintain and review the chart of accounts and coding accuracy across financial transactions. Support continuous improvement of financial systems, processes, and internal controls. Essential Skills & Experience: Part-qualified or qualified accountant Strong technical accounting knowledge Excellent reconciliation skills Detail-oriented Strong Excel capability

Travel Agency Administrator Location: Office based in Norwich, Norfolk. Hours: Full time or part time, flexible hours available Salary: £26,400 to £27,400 per annum ( Non-Contractual Company Bonus Scheme) This is an exciting opportunity for a Travel Agency Administrator to join a specialist tour operator delivering high quality, bespoke worldwide fishing and shooting holidays to a discerning client base. As Travel Agency Administrator you will deliver a high level of service by maintaining a detail-driven and customer-focused approach. You will play a key part in supporting clients before, during, and after travel, ensuring every arrangement is handled accurately and professionally. This is not a sales role. It is about precision, care and consistently delivering excellent service. They are looking for someone who has a natural eye for detail and a strong sense of personal standards. Someone organised, calm under pressure and genuinely invested in looking after customers and colleagues alike. Desired Skills and Experience: Experience within travel, or a similar administrative environment is preferred, but industry knowledge is not essential. Highly organised with excellent attention to detail Calm, reliable and consistent in their approach Professional and polite, with strong written and verbal communication skills Comfortable managing multiple tasks and prioritising effectively Confident using systems, processes and Microsoft Office tools Able to handle queries with good judgement and care Genuinely interested in delivering a high standard of customer service Works well within a team, builds positive relationships and takes pride in doing a job well done. Key Responsibilities: Delivering consistently high levels of customer service Preparing and issuing accurate travel documentation Managing holiday arrangements including flights, transfers and accommodation Handling customer enquiries via phone, email and social media Maintaining accurate and up to date client records Monitoring and processing payments Liaising with suppliers to confirm arrangements and resolve queries Supporting internal teams to ensure smooth delivery of each booking Benefits: Competitive salary, reviewed after successful probation Discretionary company bonus scheme Company pension Non Contractual Company Bonus Scheme Paycare health benefits scheme including 24/7 GP access Free on-site parking A supportive, professional working environment If you take pride in high standards and want to be part of a well-respected, growing company that genuinely values its people and the service it delivers, we would love to hear from you.