Do you have a proven track record of delivering expert levels of technical support to scientists or highly technical professionals working within R&D, laboratories and manufacturing? Working for this successful, innovative and creative company, your key responsibilities will include; Providing technical support to clients via phone, email, and on-site visits. Offering expert guidance on the setup, calibration, and maintenance of equipment. Analysing customer requirements and recommending appropriate products and solutions based on their chemistry-related needs. Delivering product training. Collaborating with the sales and engineering teams to address technical challenges and improve product capabilities. Requirements: Degree qualified in Chemistry, Physical Sciences, Biotechnology or similar science related areas. Prior experience in a technical support, laboratory technician, or similar role would be advantageous. Excellent communication skills and the ability to explain complex technical concepts in a simple and clear manner. Ability to work independently and as part of a team to resolve customer issues effectively. Comfortable working with laboratory instruments, and familiarity with laboratory practices and safety standards. Proficiency in Microsoft Office and highly organised. Client focussed and a proactive approach to problem solving. A keen interest and enthusiasm for chemistry and laboratory technology. A friendly and supportive team, great package/benefits and the opportunity to continue your professional development and career, please contact me to discuss this role in more detail ASAP! You may have worked previously as a Customer Support Engineer, Technical Specialist, Technical Support Specialist, Applications Engineer, Product Support Engineer, Laboratory Equipment Specialist, Customer Excellence Support or similar.
Feb 11, 2025
Full time
Do you have a proven track record of delivering expert levels of technical support to scientists or highly technical professionals working within R&D, laboratories and manufacturing? Working for this successful, innovative and creative company, your key responsibilities will include; Providing technical support to clients via phone, email, and on-site visits. Offering expert guidance on the setup, calibration, and maintenance of equipment. Analysing customer requirements and recommending appropriate products and solutions based on their chemistry-related needs. Delivering product training. Collaborating with the sales and engineering teams to address technical challenges and improve product capabilities. Requirements: Degree qualified in Chemistry, Physical Sciences, Biotechnology or similar science related areas. Prior experience in a technical support, laboratory technician, or similar role would be advantageous. Excellent communication skills and the ability to explain complex technical concepts in a simple and clear manner. Ability to work independently and as part of a team to resolve customer issues effectively. Comfortable working with laboratory instruments, and familiarity with laboratory practices and safety standards. Proficiency in Microsoft Office and highly organised. Client focussed and a proactive approach to problem solving. A keen interest and enthusiasm for chemistry and laboratory technology. A friendly and supportive team, great package/benefits and the opportunity to continue your professional development and career, please contact me to discuss this role in more detail ASAP! You may have worked previously as a Customer Support Engineer, Technical Specialist, Technical Support Specialist, Applications Engineer, Product Support Engineer, Laboratory Equipment Specialist, Customer Excellence Support or similar.
Are you a creative and experienced Engineer looking for a new challenge? My client is looking for someone to lead development of their innovative and creative technology based products. Your responsibilities will include; Developing new product designs including PCB layouts and prototypes Support to manufacturing Technical documentation Supplier liaison Approvals and certifications You are likely to have; A relevant qualification in Electronic Engineering or similar A proven track record in leading hardware development projects including NPI Experience with technologies such as Bluetooth, RF or power, embedded systems or similar would be advantageous Worked with a range of technologies in hi-tec environments Great communication skills, as well as being highly organised and an enthusiastic engineer who enjoys solving technical challenges. Please do contact me to find out more about this great opportunity with a friendly, professional and growing company! They offer a superb salary and benefits package as well as the opportunity to work on technically challenging and interesting product development projects. This may suit you if you have worked as a Hardware Engineer, Electronics Engineer, Senior Hardware, Hardware Projects, Hardware Development Engineer, R&D Engineer, Firmware Engineer, RF Engineer or similar.
Dec 18, 2022
Full time
Are you a creative and experienced Engineer looking for a new challenge? My client is looking for someone to lead development of their innovative and creative technology based products. Your responsibilities will include; Developing new product designs including PCB layouts and prototypes Support to manufacturing Technical documentation Supplier liaison Approvals and certifications You are likely to have; A relevant qualification in Electronic Engineering or similar A proven track record in leading hardware development projects including NPI Experience with technologies such as Bluetooth, RF or power, embedded systems or similar would be advantageous Worked with a range of technologies in hi-tec environments Great communication skills, as well as being highly organised and an enthusiastic engineer who enjoys solving technical challenges. Please do contact me to find out more about this great opportunity with a friendly, professional and growing company! They offer a superb salary and benefits package as well as the opportunity to work on technically challenging and interesting product development projects. This may suit you if you have worked as a Hardware Engineer, Electronics Engineer, Senior Hardware, Hardware Projects, Hardware Development Engineer, R&D Engineer, Firmware Engineer, RF Engineer or similar.
