Who are we At Knight Frank, we work responsibly in partnership to enhance people's lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals. A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated. In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. About The Role Our Residential Research department is looking to recruit a Senior Analyst to join the Living Sectors Research team, with a dedicated focus on supporting the Seniors Housing team. This role is integral to driving data-led insights through analysis, modelling, and visualisation, supporting a wide range of workstreams across agency, valuation, and consultancy services. You will work closely with multidisciplinary teams including Geospatial and Data Science, helping to deliver evidence-based advice and contribute to market-leading research outputs. This position is ideal for someone passionate about real estate and driven by the power of data to shape strategic decisions. Key Responsibilities Conduct high-quality analysis using both proprietary and external datasets to support the Seniors Housing team and the wider Living Sectors Research group Develop and maintain models to support consultancy outputs, including the automation of analysis processes Create compelling dashboards, data books, written reports, and visual outputs for internal and external audiences Prepare presentations for client meetings and business development Respond to ad-hoc data requests and collaborate with colleagues to identify and interpret market trends Optimise the use of data through sourcing, cleaning, and structuring information from various platforms Contribute to the production of flagship research publications About the Team and Working Environment You'll be part of the Living Sectors Research team, within Knight Frank's Global Research division, based at global our head office on 55 Baker Street, London. Day-to-day oversight and mentorship will be provided by Matthew Bowen, Head of Living Sectors Research & Consultancy. The role focuses specifically on delivering dedicated research support to the Seniors Housing team. What We're Looking For A university degree (2:1 or above), or equivalent professional experience in analytics or real estate 3-5 years of relevant experience in data analysis, ideally within a real estate or consultancy environment Strong numeracy and the ability to interpret and present complex data clearly Demonstrable experience in data modelling and market analysis, particularly in residential investment and development Coding proficiency in Python or a similar language High attention to detail and a rigorous approach to data handling and presentation Excellent communication and stakeholder management skills Ability to work independently across multiple projects A keen interest in the real estate market, especially the policy and economics of residential investment Technical Skills Required Advanced proficiency in Microsoft Excel and the MS Office Suite Python or an equivalent programming language Data visualisation tools such as Power BI, Flourish, or similar Familiarity with real estate data platforms such as CoStar, Radius, RCA, PropertyData, or Agents Insight Experience using geospatial software like ArcGIS Pro Knowledge of SQL Server is advantageous For more information on our Senior Living team at Knight Frank, please see click here . Competitive salary Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Jun 29, 2025
Full time
Who are we At Knight Frank, we work responsibly in partnership to enhance people's lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals. A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated. In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. About The Role Our Residential Research department is looking to recruit a Senior Analyst to join the Living Sectors Research team, with a dedicated focus on supporting the Seniors Housing team. This role is integral to driving data-led insights through analysis, modelling, and visualisation, supporting a wide range of workstreams across agency, valuation, and consultancy services. You will work closely with multidisciplinary teams including Geospatial and Data Science, helping to deliver evidence-based advice and contribute to market-leading research outputs. This position is ideal for someone passionate about real estate and driven by the power of data to shape strategic decisions. Key Responsibilities Conduct high-quality analysis using both proprietary and external datasets to support the Seniors Housing team and the wider Living Sectors Research group Develop and maintain models to support consultancy outputs, including the automation of analysis processes Create compelling dashboards, data books, written reports, and visual outputs for internal and external audiences Prepare presentations for client meetings and business development Respond to ad-hoc data requests and collaborate with colleagues to identify and interpret market trends Optimise the use of data through sourcing, cleaning, and structuring information from various platforms Contribute to the production of flagship research publications About the Team and Working Environment You'll be part of the Living Sectors Research team, within Knight Frank's Global Research division, based at global our head office on 55 Baker Street, London. Day-to-day oversight and mentorship will be provided by Matthew Bowen, Head of Living Sectors Research & Consultancy. The role focuses specifically on delivering dedicated research support to the Seniors Housing team. What We're Looking For A university degree (2:1 or above), or equivalent professional experience in analytics or real estate 3-5 years of relevant experience in data analysis, ideally within a real estate or consultancy environment Strong numeracy and the ability to interpret and present complex data clearly Demonstrable experience in data modelling and market analysis, particularly in residential investment and development Coding proficiency in Python or a similar language High attention to detail and a rigorous approach to data handling and presentation Excellent communication and stakeholder management skills Ability to work independently across multiple projects A keen interest in the real estate market, especially the policy and economics of residential investment Technical Skills Required Advanced proficiency in Microsoft Excel and the MS Office Suite Python or an equivalent programming language Data visualisation tools such as Power BI, Flourish, or similar Familiarity with real estate data platforms such as CoStar, Radius, RCA, PropertyData, or Agents Insight Experience using geospatial software like ArcGIS Pro Knowledge of SQL Server is advantageous For more information on our Senior Living team at Knight Frank, please see click here . Competitive salary Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Knight Frank is looking to hire a Senior Surveyor/Associate to join our Property Asset Management department. We are the world's leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 600+ Offices across 50 Territories. PLEASE NOTE THIS IS A 6 MONTH FTC Based in our Global HQ at Baker Street, the Property Asset Management department is looking to recruit a Senior Surveyor to work within the portfolio team, providing property management services to a number of our prestigious Landlord Clients. Responsibilities: Provide high quality day to day property management advice primarily to a single large investment client Be responsible for all management functions, including rent collection and service charge management across a mixed-use portfolio of assets (primarily industrial and offices) Build strong tenant relationships, understand their business models and liaise closely to ensure prompt payment of all rental monies Liaise with the property administrators, client accounting team and facilities managers (all internal functions) to ensure all assets are operating optimally and managed in an efficient and professional manner Regularly check to ensure all vacant space presents in the best possible condition to assist with lettings Regularly communicate with clients providing updates and agreeing instructions Attend client meetings, manage deadlines and provide necessary high quality periodic reporting Keep all client and internal databases and record systems populated with relevant and accurate information to meet SLAs and KPIs Have a good understanding of landlord and tenant matters, undertaking professional work and pursuing property management opportunities Have a good understanding of the RICS Professional Statement: Service Charges in Commercial Property to provide advice to Clients, leasing teams and colleagues as required Build and maintain goodwill, confidentiality and trust with prospective and existing clients at all times to foster the professional image of the Partnership Perform other tasks delegated by the Partner in charge as required Key Experience Required: Degree educated MRICS Experience of working across a variety of asset classes ideally with a focus on industrial and office uses Strong working knowledge of drafting and managing service charge budgets to RICS requirements 5 plus years post qualified experience with a strong property management background Landlord and Tenant experience would be beneficial Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies. We are committed to creating an inclusive, diverse and equitable workplace. We welcome applications from all individuals and provide equal opportunities for everyone. We also offer reasonable adjustments to ensure all candidates have a fair chance during the recruitment process.
Feb 14, 2025
Full time
Knight Frank is looking to hire a Senior Surveyor/Associate to join our Property Asset Management department. We are the world's leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 600+ Offices across 50 Territories. PLEASE NOTE THIS IS A 6 MONTH FTC Based in our Global HQ at Baker Street, the Property Asset Management department is looking to recruit a Senior Surveyor to work within the portfolio team, providing property management services to a number of our prestigious Landlord Clients. Responsibilities: Provide high quality day to day property management advice primarily to a single large investment client Be responsible for all management functions, including rent collection and service charge management across a mixed-use portfolio of assets (primarily industrial and offices) Build strong tenant relationships, understand their business models and liaise closely to ensure prompt payment of all rental monies Liaise with the property administrators, client accounting team and facilities managers (all internal functions) to ensure all assets are operating optimally and managed in an efficient and professional manner Regularly check to ensure all vacant space presents in the best possible condition to assist with lettings Regularly communicate with clients providing updates and agreeing instructions Attend client meetings, manage deadlines and provide necessary high quality periodic reporting Keep all client and internal databases and record systems populated with relevant and accurate information to meet SLAs and KPIs Have a good understanding of landlord and tenant matters, undertaking professional work and pursuing property management opportunities Have a good understanding of the RICS Professional Statement: Service Charges in Commercial Property to provide advice to Clients, leasing teams and colleagues as required Build and maintain goodwill, confidentiality and trust with prospective and existing clients at all times to foster the professional image of the Partnership Perform other tasks delegated by the Partner in charge as required Key Experience Required: Degree educated MRICS Experience of working across a variety of asset classes ideally with a focus on industrial and office uses Strong working knowledge of drafting and managing service charge budgets to RICS requirements 5 plus years post qualified experience with a strong property management background Landlord and Tenant experience would be beneficial Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies. We are committed to creating an inclusive, diverse and equitable workplace. We welcome applications from all individuals and provide equal opportunities for everyone. We also offer reasonable adjustments to ensure all candidates have a fair chance during the recruitment process.
Reference No 26962 Job Title ESG Lead for Capital Markets Type Permanent Salary Range Competitive Division Commercial Sub Division Consultancy Department Energy and Natural Resources () Location 55 Baker Street SENIOR ESG SPECIALIST, Capital Markets Transactional Team Baker Street, London Head Office Knight Frank is the leading independent property consultancy globally and offers agency and professional advice across the Commercial, Residential and Rural sectors. The business is expanding rapidly across all areas of Environmental, Social and Governance; including both how our own business operates and the advice that we provide to our clients. A major part of this expansion is integrating ESG advisory capability into the heart of our transactional teams across the business. Your dedicated role will be to drive and develop our ESG expertise specifically within the Capital Markets service line and manage downstream work in collaboration with the wider business. You will provide a fundamental link between the Capital Markets teams and our market leading Energy, Sustainability & Natural Resources and Project & Building Consultancy teams. As such, for this role you will be fully embedded within our market leading Capital Markets team. Our teams consistently sit within the top 3 UK advisors in terms of transactional market share and operate across all sectors throughout the UK. This is a highly collaborative and stable team, which will provide you with the opportunity to work with an exceptionally broad and loyal client base. Your responsibilities will include: Providing ESG support and advice to our Capital Markets teams, helping to support and drive transactional activity and client engagement. Your expertise will span across Environmental, Social and Governance issues with an overarching understanding of our clients and how they are approaching ESG. Providing ESG advice as a central part of structured and speculative sales pitches. You will form a key part of both pitch and sales project teams and should feel confident presenting and answering questions on a variety of ESG related topics. Providing buy side due diligence ESG advice on acquisitions undertaken by the Capital Markets teams on behalf of our clients. Advising clients on ESG strategies for their existing assets and portfolios, working closely with our Energy, Sustainability & Natural Resources and Project & Building Consultancy teams to refer and share business. Understanding our client's ESG strategies and how this is integrated into their acquisition and disposal approach(es).Developing the significant downstream post acquisition potential of the Capital Markets client base to drive and refer opportunities to the wider business and ensure our continued involvement with projects throughout the building lifecycle. Representing Knight Frank at external networking events, functions and support in the delivery of thought leadership to the market. This will include taking part in external facing presentations, panel discussions and webinars/podcasts. Knight Frank advises investors, developers and occupiers of property globally on their transition to net zero. This includes a wide range of services, such as: portfolio ESG strategy, carbon profiling, due diligence assessments, energy and utilities procurement, renewables, e-mobility, environmental compliance, greenhouse gas offset solutions, clean technology sourcing, sustainability asset ratings, and the management of carbon reduction projects across all types of property. The successful candidate will be a highly capable and driven individual with an interest in real estate investment who already has a solid and credible level of experience and knowledge but is also keen to continue their learning and development in the ESG field. Particular Aptitudes / Skills Required Degree level and with a post-graduate qualification relevant to your field of work. (postgraduate degree is not essential); Be a thoughtful, proactive and energetic team member. Be an effective & confident communicator, both verbally and in written presentations. Have experience working within the real estate sector. Be passionate about the positive social impact that real estate can have and reducing the climate change impact of the real estate sector. Have a commercial understanding of the real estate sector and the work conducted by real estate advisors. Be knowledgeable of the various reporting systems, methodologies, approaches and strategies that are used to guide and measure ESG performance in the real estate sector.
Dec 18, 2022
Full time
Reference No 26962 Job Title ESG Lead for Capital Markets Type Permanent Salary Range Competitive Division Commercial Sub Division Consultancy Department Energy and Natural Resources () Location 55 Baker Street SENIOR ESG SPECIALIST, Capital Markets Transactional Team Baker Street, London Head Office Knight Frank is the leading independent property consultancy globally and offers agency and professional advice across the Commercial, Residential and Rural sectors. The business is expanding rapidly across all areas of Environmental, Social and Governance; including both how our own business operates and the advice that we provide to our clients. A major part of this expansion is integrating ESG advisory capability into the heart of our transactional teams across the business. Your dedicated role will be to drive and develop our ESG expertise specifically within the Capital Markets service line and manage downstream work in collaboration with the wider business. You will provide a fundamental link between the Capital Markets teams and our market leading Energy, Sustainability & Natural Resources and Project & Building Consultancy teams. As such, for this role you will be fully embedded within our market leading Capital Markets team. Our teams consistently sit within the top 3 UK advisors in terms of transactional market share and operate across all sectors throughout the UK. This is a highly collaborative and stable team, which will provide you with the opportunity to work with an exceptionally broad and loyal client base. Your responsibilities will include: Providing ESG support and advice to our Capital Markets teams, helping to support and drive transactional activity and client engagement. Your expertise will span across Environmental, Social and Governance issues with an overarching understanding of our clients and how they are approaching ESG. Providing ESG advice as a central part of structured and speculative sales pitches. You will form a key part of both pitch and sales project teams and should feel confident presenting and answering questions on a variety of ESG related topics. Providing buy side due diligence ESG advice on acquisitions undertaken by the Capital Markets teams on behalf of our clients. Advising clients on ESG strategies for their existing assets and portfolios, working closely with our Energy, Sustainability & Natural Resources and Project & Building Consultancy teams to refer and share business. Understanding our client's ESG strategies and how this is integrated into their acquisition and disposal approach(es).Developing the significant downstream post acquisition potential of the Capital Markets client base to drive and refer opportunities to the wider business and ensure our continued involvement with projects throughout the building lifecycle. Representing Knight Frank at external networking events, functions and support in the delivery of thought leadership to the market. This will include taking part in external facing presentations, panel discussions and webinars/podcasts. Knight Frank advises investors, developers and occupiers of property globally on their transition to net zero. This includes a wide range of services, such as: portfolio ESG strategy, carbon profiling, due diligence assessments, energy and utilities procurement, renewables, e-mobility, environmental compliance, greenhouse gas offset solutions, clean technology sourcing, sustainability asset ratings, and the management of carbon reduction projects across all types of property. The successful candidate will be a highly capable and driven individual with an interest in real estate investment who already has a solid and credible level of experience and knowledge but is also keen to continue their learning and development in the ESG field. Particular Aptitudes / Skills Required Degree level and with a post-graduate qualification relevant to your field of work. (postgraduate degree is not essential); Be a thoughtful, proactive and energetic team member. Be an effective & confident communicator, both verbally and in written presentations. Have experience working within the real estate sector. Be passionate about the positive social impact that real estate can have and reducing the climate change impact of the real estate sector. Have a commercial understanding of the real estate sector and the work conducted by real estate advisors. Be knowledgeable of the various reporting systems, methodologies, approaches and strategies that are used to guide and measure ESG performance in the real estate sector.
Reference No 26942 Job Title Senior Research Analyst Type Permanent Salary Range Competitive Division Commercial Sub Division Research Department Commercial Research () Location 55 Baker Street Knight Frank is the leading independent international property consultancy based in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 400 offices in 48 countries. We are currently seeking a Senior Analyst to join our industry-leading research team. Specialising in the fast growth asset class of Data Centres, this exciting position will have responsibility for both advancing the voice of Knight Frank through high quality insight, as well as supporting the successful Global Data Centre Team with an extensive book of client instructions. Responsibilities: Support the transactional, valuation and advisory work of the Global Data Centre service line. Manage and contribute to fee paying data centre consultancy, inclusive of the management of client accounts, bespoke data centre client reports and multi asset project work. Prepare and deliver market presentations to both internal and external audiences supporting business growth initiatives, pitch work and client relationships. Manage, edit and deliver the quarterly Knight Frank market report, liaising with third party partners, marketing and PR teams. Plan, research and deliver a series of forward-looking thought leadership articles that explore the key topics of the industry. Understand, interrogate and develop the in-house data capabilities of the team, exploring opportunities for management efficiencies and growth of the platform. Co-ordinate a regular data and information exchange with the Knight Frank data centre team to support market intelligence and business development opportunities. Service internal and external ad-hoc queries relating to global data centre markets. Represent Knight Frank at leading industry events and conferences. Experience and Skills: The successful candidate will have: A university degree - preferably Economics, Real Estate, or related fields. A minimum of 3 years post graduate experience working within real estate or other related industry types. A background in technical real estate is a distinct advantage. The successful candidate will: Be confident in approach and personable. Be highly analytical and able to demonstrate excellent communication skills, both verbal and written. Be meticulous, methodical, diligent and disciplined, and have an enthusiasm to learn.
Dec 18, 2022
Full time
Reference No 26942 Job Title Senior Research Analyst Type Permanent Salary Range Competitive Division Commercial Sub Division Research Department Commercial Research () Location 55 Baker Street Knight Frank is the leading independent international property consultancy based in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 400 offices in 48 countries. We are currently seeking a Senior Analyst to join our industry-leading research team. Specialising in the fast growth asset class of Data Centres, this exciting position will have responsibility for both advancing the voice of Knight Frank through high quality insight, as well as supporting the successful Global Data Centre Team with an extensive book of client instructions. Responsibilities: Support the transactional, valuation and advisory work of the Global Data Centre service line. Manage and contribute to fee paying data centre consultancy, inclusive of the management of client accounts, bespoke data centre client reports and multi asset project work. Prepare and deliver market presentations to both internal and external audiences supporting business growth initiatives, pitch work and client relationships. Manage, edit and deliver the quarterly Knight Frank market report, liaising with third party partners, marketing and PR teams. Plan, research and deliver a series of forward-looking thought leadership articles that explore the key topics of the industry. Understand, interrogate and develop the in-house data capabilities of the team, exploring opportunities for management efficiencies and growth of the platform. Co-ordinate a regular data and information exchange with the Knight Frank data centre team to support market intelligence and business development opportunities. Service internal and external ad-hoc queries relating to global data centre markets. Represent Knight Frank at leading industry events and conferences. Experience and Skills: The successful candidate will have: A university degree - preferably Economics, Real Estate, or related fields. A minimum of 3 years post graduate experience working within real estate or other related industry types. A background in technical real estate is a distinct advantage. The successful candidate will: Be confident in approach and personable. Be highly analytical and able to demonstrate excellent communication skills, both verbal and written. Be meticulous, methodical, diligent and disciplined, and have an enthusiasm to learn.
Reference No 27656 Title Management & LeadershipTrainer Type Permanent Salary Range Competitive Division Business Services Sub Division Business Services Department Human Resources () Location 55 Baker Street Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1897, Knight Frank now comprises a global network of over 400 offices. Based in our Global HQ at Baker Street, the HR department is looking to recruit a Management & Leadership Trainer to form part of the L&D team. The person will be integral to the successful delivery of a high quality and exciting training programme, in alignment with our values and culture of learning. Under the supervision of the Head of Learning, you will be responsible for reviewing, designing and implementing all management and leadership programmes to both our new and existing people up to Partner level. Responsibilities Under the direction of the Head of Learning, you will: Develop high quality training materials in alignment with requirements identified through the Training Needs Analysis (TNA) Build and maintain collaborative relationships across the programs team members Identify training curriculum and learning objectives as required and work with the key stakeholders and external subject matter experts. Develop teams in areas of thought leadership, management style, delegation, change management, strategic thinking and growth mindset. Plan and prepare for learning sessions Deliver internal training as required Facilitate regular evaluation and feedback sessions to ensure all programmes meet the needs of the business Ensure programmes are appropriately evaluated and that feedback is acted upon. Provide updates and details on new thinking and latest trends Lead of the creation of new courses and programmes in line with the overall L&D Strategy Act as coach to our management population around people management and leadership Record all learning activities on the internal LMS Facilitate knowledge sharing in line with our culture of learning Own the creation, delivery and review of any programmes run by third party suppliers Manage the relationship with external coaches and suppliers Professional Experience and Personal Skills Profile Qualifications/Education Preferred: Degree educated CIPD Training Qualification Career Experience Preferred: Credible experience in a similar role with 5+ years' experience in the delivery of L&D initiatives, Management & Leadership Training Understanding of DISC and Psychometrics Experience of using a Blended Learning approach (Digital learning, webinar, Classroom) Understanding of Management Theory Particular Aptitudes/Skills Required: Extensive experience in developing training materials Previous experience of building and maintaining stakeholder relationships Hands on facilitation/delivery of training sessions Experience of working within a project environment Extensive knowledge of training development tools and techniques Extremely professional and presentable Proactive, a self-starter, responsive and collaborative Highly experienced in delivering Customer Service Excellence Excellent facilitation skills Excellent communication skills, verbal and written Exceptional inter personal skills Strong organisation skills and effective time management Computer literate - experience in working with Microsoft office applications PowerPoint, Word, Excel Demonstrates the Knight Frank values A willingness to travel to our regional offices across the UK as and when required
Dec 18, 2022
Full time
Reference No 27656 Title Management & LeadershipTrainer Type Permanent Salary Range Competitive Division Business Services Sub Division Business Services Department Human Resources () Location 55 Baker Street Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1897, Knight Frank now comprises a global network of over 400 offices. Based in our Global HQ at Baker Street, the HR department is looking to recruit a Management & Leadership Trainer to form part of the L&D team. The person will be integral to the successful delivery of a high quality and exciting training programme, in alignment with our values and culture of learning. Under the supervision of the Head of Learning, you will be responsible for reviewing, designing and implementing all management and leadership programmes to both our new and existing people up to Partner level. Responsibilities Under the direction of the Head of Learning, you will: Develop high quality training materials in alignment with requirements identified through the Training Needs Analysis (TNA) Build and maintain collaborative relationships across the programs team members Identify training curriculum and learning objectives as required and work with the key stakeholders and external subject matter experts. Develop teams in areas of thought leadership, management style, delegation, change management, strategic thinking and growth mindset. Plan and prepare for learning sessions Deliver internal training as required Facilitate regular evaluation and feedback sessions to ensure all programmes meet the needs of the business Ensure programmes are appropriately evaluated and that feedback is acted upon. Provide updates and details on new thinking and latest trends Lead of the creation of new courses and programmes in line with the overall L&D Strategy Act as coach to our management population around people management and leadership Record all learning activities on the internal LMS Facilitate knowledge sharing in line with our culture of learning Own the creation, delivery and review of any programmes run by third party suppliers Manage the relationship with external coaches and suppliers Professional Experience and Personal Skills Profile Qualifications/Education Preferred: Degree educated CIPD Training Qualification Career Experience Preferred: Credible experience in a similar role with 5+ years' experience in the delivery of L&D initiatives, Management & Leadership Training Understanding of DISC and Psychometrics Experience of using a Blended Learning approach (Digital learning, webinar, Classroom) Understanding of Management Theory Particular Aptitudes/Skills Required: Extensive experience in developing training materials Previous experience of building and maintaining stakeholder relationships Hands on facilitation/delivery of training sessions Experience of working within a project environment Extensive knowledge of training development tools and techniques Extremely professional and presentable Proactive, a self-starter, responsive and collaborative Highly experienced in delivering Customer Service Excellence Excellent facilitation skills Excellent communication skills, verbal and written Exceptional inter personal skills Strong organisation skills and effective time management Computer literate - experience in working with Microsoft office applications PowerPoint, Word, Excel Demonstrates the Knight Frank values A willingness to travel to our regional offices across the UK as and when required
Reference No 27346 Job Title Surveyor - Student Valuations Type Permanent Salary Range Competitive Division Residential Sub Division Valuation & Consultancy Department Student Vals () Location 55 Baker Street Knight Frank Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. The Student Property team are recognised as market leaders and advise on purpose built student accommodation (PSBA) located throughout the UK and Europe. Established in 1896, Knight Frank now comprises a global network of over 335 offices. The Student Property team is the largest London based Student Property Consultancy. Knight Frank Student Property is unique amongst its competitors, in that the functions of agency, consultancy and valuation are undertaken by surveyors that work together, based within one department in our Head Office on Baker Street. The team undertake market leading transactions and value more PBSA annually than any other consultant, £7 billion in 2015. The role is to work within the valuation team to support them with existing clients and instructions. The role will be UK based but it is anticipated that it will expand to include mainland European PBSA valuation work. The role will comprise of writing loan security valuation reports for lendors and preparing valuations for specialist and institutional fund clients. The successful candidate will work closely with two Associates and Neil Armstrong, Head of Student Property Valuation. The role has excellent prospects for expansion with the associated career development opportunities. Responsibilities Business Generation & Fee Income - Have the ability to increase the range and quantity of instructions via business generation to ensure development of the department as a whole - Undertake such valuations as gained personally or are allocated by seniors in an accurate and professional manner. -Understand and be proficient in the use of all the office technology employed in undertaking valuations. - Attend events to promote the department and firm amongst clients and professional organisations. Client Care - Respond quickly to client enquiries. - Foster the professional image of Knight Frank at all times. - Be capable in the preparation of valuation reports. Professional Standards - Acquire and build a sound knowledge of UK and Student Property markets. - Take a close interest in the property press and the national press with a view to building up a wide perspective of the property market and related activities. - Adhere to all deadlines set for the completion of work. - Maintain neat tidy orderly file records of valuations, including computer files at all times. - Fully understand office records and procedures and be able to make good use of all the available information contained therein. - Maintain confidentiality in respect of all work undertaken by the Department and to be aware of what is likely to be sensitive information. - Abide by the principle of Continuing Professional Development as required by the RICS. Team - Become an integral member of the student property team - Liaise with members of other departments and get to know the individuals and their markets both for the purpose of obtaining information in support of valuations and also to look for opportunities for cross selling of business.
Dec 18, 2022
Full time
Reference No 27346 Job Title Surveyor - Student Valuations Type Permanent Salary Range Competitive Division Residential Sub Division Valuation & Consultancy Department Student Vals () Location 55 Baker Street Knight Frank Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. The Student Property team are recognised as market leaders and advise on purpose built student accommodation (PSBA) located throughout the UK and Europe. Established in 1896, Knight Frank now comprises a global network of over 335 offices. The Student Property team is the largest London based Student Property Consultancy. Knight Frank Student Property is unique amongst its competitors, in that the functions of agency, consultancy and valuation are undertaken by surveyors that work together, based within one department in our Head Office on Baker Street. The team undertake market leading transactions and value more PBSA annually than any other consultant, £7 billion in 2015. The role is to work within the valuation team to support them with existing clients and instructions. The role will be UK based but it is anticipated that it will expand to include mainland European PBSA valuation work. The role will comprise of writing loan security valuation reports for lendors and preparing valuations for specialist and institutional fund clients. The successful candidate will work closely with two Associates and Neil Armstrong, Head of Student Property Valuation. The role has excellent prospects for expansion with the associated career development opportunities. Responsibilities Business Generation & Fee Income - Have the ability to increase the range and quantity of instructions via business generation to ensure development of the department as a whole - Undertake such valuations as gained personally or are allocated by seniors in an accurate and professional manner. -Understand and be proficient in the use of all the office technology employed in undertaking valuations. - Attend events to promote the department and firm amongst clients and professional organisations. Client Care - Respond quickly to client enquiries. - Foster the professional image of Knight Frank at all times. - Be capable in the preparation of valuation reports. Professional Standards - Acquire and build a sound knowledge of UK and Student Property markets. - Take a close interest in the property press and the national press with a view to building up a wide perspective of the property market and related activities. - Adhere to all deadlines set for the completion of work. - Maintain neat tidy orderly file records of valuations, including computer files at all times. - Fully understand office records and procedures and be able to make good use of all the available information contained therein. - Maintain confidentiality in respect of all work undertaken by the Department and to be aware of what is likely to be sensitive information. - Abide by the principle of Continuing Professional Development as required by the RICS. Team - Become an integral member of the student property team - Liaise with members of other departments and get to know the individuals and their markets both for the purpose of obtaining information in support of valuations and also to look for opportunities for cross selling of business.
Reference No 25021 Job Title Surveyor, Public Sector Advisory Type Permanent Salary Range Competitive Division Residential Sub Division Residential Development Department Public Sector & Advisory () Location 55 Baker Street At Knight Frank we believe in enduring partnerships, with our people and with our clients. This has been our philosophy for 125 years and we now benefit from a property services company that is big enough to be global yet small enough to make it work through the very highest level of customer service. We have built an internationally-connected, diverse yet balanced organisation on a work ethos of collaboration, teamwork, leadership and adaptability. All opinions are respected and everyone is invited to contribute. We think everyone should love working at Knight Frank. We understand that the only way we will continue to thrive is through the commitment and passion of our people. That is why investing in our people is as important to us as investing in our clients. THE ROLE The Public Sector is an area of immense opportunity and is of considerable strategic importance to Knight Frank. We see the role of the Public Sector expanding across all property sectors with a need for the very best strategic, commercial and financial advisory services rooted in mixed-use property expertise. We are in the process of creating one of the market leading Public Sector Advisory teams with ambitious growth plans in the short term. As a team, our over-riding goal is to make a positive difference by working hand in hand with central and local government and other Public Sector bodies, to help them to generate better value for money, manage risk and deliver ambitious regeneration programmes. We provide a full range of multi-disciplinary services to our clients combining expertise in property, commercial and financial matters. This includes including production of HM Green Book business cases, advice on PFI expiry strategies, advice on strategic, commercial and delivery structures, financial structuring, governance and procurement advice. This position would suit someone who is interested in learning about how to develop and deliver advisory mandates to central and local government and other public sector clients. You will be comfortable working in a wider team and confident to present to our clients. You will also be comfortable working with numbers and capable of turning that analysis into easy-to-read narrative for inclusion in client reports. Learning and development will be provided, along with on-the-job experience and training. KEY RESPONSIBILITIES Support with proposal development and delivery of engagements. Support the team on business development and identification of opportunities for the Public Sector Advisory team and wider Knight Frank business. Produce high quality presentation and reports for clients. Produce development appraisals (using industry standard software) and high-level financial models, including working with wider Knight Frank teams, inputting into and appraising financial models. Supporting senior members of the team to provide strategic consultancy advice. Active participation in business development activities and client pitches Promoting/referring Knight Frank's wider consultancy and agency services to clients. EXPERIENCE REQUIRED Professional Experience Profile Relevant degree plus professional qualification in the property and/or financial sectors (e.g. MRICS, ACA, CFA). Good project management skills and ability to deliver projects to time, quality and financial deadlines. Excellent verbal and written communication skills with experience of reporting and presenting to clients or wider Knight Frank teams. Effectively deals with a wide range of technical issues and client situations Personal Experience Profile Personable and engaging personality Personal drive and ambition Someone that engenders trust and confidence from team members and clients Organised and methodical in approach Collaborative and values led approach
Dec 18, 2022
Full time
Reference No 25021 Job Title Surveyor, Public Sector Advisory Type Permanent Salary Range Competitive Division Residential Sub Division Residential Development Department Public Sector & Advisory () Location 55 Baker Street At Knight Frank we believe in enduring partnerships, with our people and with our clients. This has been our philosophy for 125 years and we now benefit from a property services company that is big enough to be global yet small enough to make it work through the very highest level of customer service. We have built an internationally-connected, diverse yet balanced organisation on a work ethos of collaboration, teamwork, leadership and adaptability. All opinions are respected and everyone is invited to contribute. We think everyone should love working at Knight Frank. We understand that the only way we will continue to thrive is through the commitment and passion of our people. That is why investing in our people is as important to us as investing in our clients. THE ROLE The Public Sector is an area of immense opportunity and is of considerable strategic importance to Knight Frank. We see the role of the Public Sector expanding across all property sectors with a need for the very best strategic, commercial and financial advisory services rooted in mixed-use property expertise. We are in the process of creating one of the market leading Public Sector Advisory teams with ambitious growth plans in the short term. As a team, our over-riding goal is to make a positive difference by working hand in hand with central and local government and other Public Sector bodies, to help them to generate better value for money, manage risk and deliver ambitious regeneration programmes. We provide a full range of multi-disciplinary services to our clients combining expertise in property, commercial and financial matters. This includes including production of HM Green Book business cases, advice on PFI expiry strategies, advice on strategic, commercial and delivery structures, financial structuring, governance and procurement advice. This position would suit someone who is interested in learning about how to develop and deliver advisory mandates to central and local government and other public sector clients. You will be comfortable working in a wider team and confident to present to our clients. You will also be comfortable working with numbers and capable of turning that analysis into easy-to-read narrative for inclusion in client reports. Learning and development will be provided, along with on-the-job experience and training. KEY RESPONSIBILITIES Support with proposal development and delivery of engagements. Support the team on business development and identification of opportunities for the Public Sector Advisory team and wider Knight Frank business. Produce high quality presentation and reports for clients. Produce development appraisals (using industry standard software) and high-level financial models, including working with wider Knight Frank teams, inputting into and appraising financial models. Supporting senior members of the team to provide strategic consultancy advice. Active participation in business development activities and client pitches Promoting/referring Knight Frank's wider consultancy and agency services to clients. EXPERIENCE REQUIRED Professional Experience Profile Relevant degree plus professional qualification in the property and/or financial sectors (e.g. MRICS, ACA, CFA). Good project management skills and ability to deliver projects to time, quality and financial deadlines. Excellent verbal and written communication skills with experience of reporting and presenting to clients or wider Knight Frank teams. Effectively deals with a wide range of technical issues and client situations Personal Experience Profile Personable and engaging personality Personal drive and ambition Someone that engenders trust and confidence from team members and clients Organised and methodical in approach Collaborative and values led approach
Reference No 27730 Title Business Support Coordinator Type Fixed Term Contract Salary Range Competitive Division Residential Sub Division Residential Lettings Department Residential Lettings Management () Location 55 Baker Street The Property Management department are looking to recruit a Business Support Coordinator to provide administrative support to the Business Support Team as well as the wider department, based at 55 Baker Street. Responsibilities: Office Operations Order stationary, maintain a tidy office Keep team organogram and disaster recovery plan up to date Assist with organisation of team social events Diary management and booking internal and external meetings Produce reports weekly and monthly Assist with monthly stats Keep PM accounts inbox up to date and forward on service charges Welcome new starters on their first day and assist with equipment set up Reconcile leavers equipment Business Support Answer incoming telephone calls, transfer to department and take accurate messages Book and organise EPC certificates, maintain database Distributing post to wider team Updating utilities with local authorities and suppliers Sending welcome letters Book check out inspections Provide cover during periods of annual leave Provide ad-hoc support to wider team and liaise with IT where required Requirements: Prior experience in a business support, administration or front of house role preferred but not required Flexibility, adaptability and a co-operative attitude Excellent standard of English grammar and spelling Calm under pressure Diligent and efficient Attention to detail Self-motivated Team player
Dec 14, 2022
Full time
Reference No 27730 Title Business Support Coordinator Type Fixed Term Contract Salary Range Competitive Division Residential Sub Division Residential Lettings Department Residential Lettings Management () Location 55 Baker Street The Property Management department are looking to recruit a Business Support Coordinator to provide administrative support to the Business Support Team as well as the wider department, based at 55 Baker Street. Responsibilities: Office Operations Order stationary, maintain a tidy office Keep team organogram and disaster recovery plan up to date Assist with organisation of team social events Diary management and booking internal and external meetings Produce reports weekly and monthly Assist with monthly stats Keep PM accounts inbox up to date and forward on service charges Welcome new starters on their first day and assist with equipment set up Reconcile leavers equipment Business Support Answer incoming telephone calls, transfer to department and take accurate messages Book and organise EPC certificates, maintain database Distributing post to wider team Updating utilities with local authorities and suppliers Sending welcome letters Book check out inspections Provide cover during periods of annual leave Provide ad-hoc support to wider team and liaise with IT where required Requirements: Prior experience in a business support, administration or front of house role preferred but not required Flexibility, adaptability and a co-operative attitude Excellent standard of English grammar and spelling Calm under pressure Diligent and efficient Attention to detail Self-motivated Team player
Reference No 26596 Title Junior Payroll Assistant Type Permanent Salary Range Competitive Division Business Services Sub Division Business Services Department Accounts () Location 55 Baker Street Established in 1897, Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Headquartered in London, Knight Frank has more than 13,000 people operating from over 400 offices across 58 countries. These figures include Newmark Grubb Knight Frank in the Americas, and Douglas Elliman Fine Homes in the USA. We are an independent consultancy with a partnership culture that puts our clients first. We provide market-leading advice and transaction support to investors, corporates and homeowners for their personal and business property needs. We back this up with industry-leading technology and market research. Responsibilities Daily monitoring of payroll support inbox Produce Leavers and Overtime reports each month Prepare and send New Starter and Leaver chase ups to HR. Produce and prepare front sheets for Starter and Leavers. Checking and preparing timesheets for hourly paid staff. Data preparation/entry on to the payroll system for all variables: starters, leavers, transfers, commission, bonuses, referral schemes, pensions, timesheets, cars, season ticket loans, tax codes, introductory fees, PMI, gym, dental, childcare and cycles. Query and resolve data related queries with the relevant HR stakeholders. Perform monthly fast data entry uploads for Commission and Referrals. Dealing with ad-hoc queries from employees, email/letters and face to face. Produce P45 & P60 letter statements as and when required. Responsibilities (cont'd) Monthly payslip printing and sealing for home based employees only. Preparing and sending leaver payslips and P45's each month. Will assist Payroll Assistant and Deputy Payroll Manager when needed. Monitoring of the Payroll Support inbox and responding to queries from all areas of the business. Systems & IT competence Excellent Word and Excel Skills (essential) SAP experience (very desirable) Particular Aptitudes/Skills Required 3 year's payroll experience Excellent communication skills at all levels Pro-active and self-motivated Excellent team player Flexible, efficient and diligent Professional and helpful manner both face to face and on the telephone
Dec 07, 2022
Full time
Reference No 26596 Title Junior Payroll Assistant Type Permanent Salary Range Competitive Division Business Services Sub Division Business Services Department Accounts () Location 55 Baker Street Established in 1897, Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Headquartered in London, Knight Frank has more than 13,000 people operating from over 400 offices across 58 countries. These figures include Newmark Grubb Knight Frank in the Americas, and Douglas Elliman Fine Homes in the USA. We are an independent consultancy with a partnership culture that puts our clients first. We provide market-leading advice and transaction support to investors, corporates and homeowners for their personal and business property needs. We back this up with industry-leading technology and market research. Responsibilities Daily monitoring of payroll support inbox Produce Leavers and Overtime reports each month Prepare and send New Starter and Leaver chase ups to HR. Produce and prepare front sheets for Starter and Leavers. Checking and preparing timesheets for hourly paid staff. Data preparation/entry on to the payroll system for all variables: starters, leavers, transfers, commission, bonuses, referral schemes, pensions, timesheets, cars, season ticket loans, tax codes, introductory fees, PMI, gym, dental, childcare and cycles. Query and resolve data related queries with the relevant HR stakeholders. Perform monthly fast data entry uploads for Commission and Referrals. Dealing with ad-hoc queries from employees, email/letters and face to face. Produce P45 & P60 letter statements as and when required. Responsibilities (cont'd) Monthly payslip printing and sealing for home based employees only. Preparing and sending leaver payslips and P45's each month. Will assist Payroll Assistant and Deputy Payroll Manager when needed. Monitoring of the Payroll Support inbox and responding to queries from all areas of the business. Systems & IT competence Excellent Word and Excel Skills (essential) SAP experience (very desirable) Particular Aptitudes/Skills Required 3 year's payroll experience Excellent communication skills at all levels Pro-active and self-motivated Excellent team player Flexible, efficient and diligent Professional and helpful manner both face to face and on the telephone
Reference No 25634 Job Title Head of Diversity, Equity & Inclusion Type Permanent Salary Range Competitive Division Business Services Sub Division Business Services Department Human Resources () Location 55 Baker Street Knight Frank is the largest independent property consultancy in the world and, by the nature of being a partnership, our decisions are made by and for our people with a focus on long-term impact. Our purpose - to work responsibly, in partnership, to enhance people's lives and environments - means that we empower our people to have autonomy in their role and encourage them to think differently about how we can make the difference through our work and behaviour. For our clients, our purpose drives us to provide innovative property solutions that add tangible value across a variety of sectors and services. A true partnership is a balanced one and we are committed to making our business inclusive, giving people the opportunity to perform at their best and be recognised for the individual value they bring. The human element in the property world is all too easily overlooked. This is why Knight Frank believes in building long-term relationships with both clients and employees. This enables us to provide clear, considered and personalised advice on all areas of property whether Commercial or Residential. We understand that the only way we will continue to thrive is through the commitment and passion of our people and their tireless delivery of excellent client service. That's why investing in our people is as important to us as investing in our clients. That's what makes Knight Frank different - the difference is our people. Scope To build a new Group Centre of Excellence for DEI. To provide thought leadership around DEI across the firm. To develop a strategic roadmap with the overall purpose of providing a superior employee experience for all of our people. To implement DEI initiatives to achieve the outcomes stated in the strategic roadmap. RESPONSIBILITIES To provide strategic direction to the Business Balance leads and create alignment in relation to their initiatives, programs and events ensuring these are fit for purpose and appropriate to the relevant geographies. To formulate and execute a plan which will facilitate the introduction of industry-wide best practices in DEI across the UK and Group. To create a culture of learning and accountability to facilitate the adoption of industry-wide best practices, maximising the usage of various forums across the UK and Group. To collect and collate feedback and advocate change, in targeted area's, where this is identified. To challenge current ways of working and current practices which are preventing the firm reach its strategic ambitions. To develop a set of metrics which will drive the DEI agenda and appropriate changes of behaviour. Utilise these metrics to monitor progress and manage change. To utilise leading edge DEI research and ensure this is factored into the design of any new interventions, programs and events. To partner with and ensure that best practices in relation to DEI are woven into the other Centres of Excellence within the People team: Talent Acquisition, Learning and Development, Reward and Recognition and Talent and Performance. To lead and facilitate the adoption of these changes. To lead both UK and Global DEI People projects which will enable the business to achieve its strategic ambitions. To identify resources needed to deliver proposed initiatives and the best method of fulfilling these requirements (in-house; 3rd party).
Dec 07, 2022
Full time
Reference No 25634 Job Title Head of Diversity, Equity & Inclusion Type Permanent Salary Range Competitive Division Business Services Sub Division Business Services Department Human Resources () Location 55 Baker Street Knight Frank is the largest independent property consultancy in the world and, by the nature of being a partnership, our decisions are made by and for our people with a focus on long-term impact. Our purpose - to work responsibly, in partnership, to enhance people's lives and environments - means that we empower our people to have autonomy in their role and encourage them to think differently about how we can make the difference through our work and behaviour. For our clients, our purpose drives us to provide innovative property solutions that add tangible value across a variety of sectors and services. A true partnership is a balanced one and we are committed to making our business inclusive, giving people the opportunity to perform at their best and be recognised for the individual value they bring. The human element in the property world is all too easily overlooked. This is why Knight Frank believes in building long-term relationships with both clients and employees. This enables us to provide clear, considered and personalised advice on all areas of property whether Commercial or Residential. We understand that the only way we will continue to thrive is through the commitment and passion of our people and their tireless delivery of excellent client service. That's why investing in our people is as important to us as investing in our clients. That's what makes Knight Frank different - the difference is our people. Scope To build a new Group Centre of Excellence for DEI. To provide thought leadership around DEI across the firm. To develop a strategic roadmap with the overall purpose of providing a superior employee experience for all of our people. To implement DEI initiatives to achieve the outcomes stated in the strategic roadmap. RESPONSIBILITIES To provide strategic direction to the Business Balance leads and create alignment in relation to their initiatives, programs and events ensuring these are fit for purpose and appropriate to the relevant geographies. To formulate and execute a plan which will facilitate the introduction of industry-wide best practices in DEI across the UK and Group. To create a culture of learning and accountability to facilitate the adoption of industry-wide best practices, maximising the usage of various forums across the UK and Group. To collect and collate feedback and advocate change, in targeted area's, where this is identified. To challenge current ways of working and current practices which are preventing the firm reach its strategic ambitions. To develop a set of metrics which will drive the DEI agenda and appropriate changes of behaviour. Utilise these metrics to monitor progress and manage change. To utilise leading edge DEI research and ensure this is factored into the design of any new interventions, programs and events. To partner with and ensure that best practices in relation to DEI are woven into the other Centres of Excellence within the People team: Talent Acquisition, Learning and Development, Reward and Recognition and Talent and Performance. To lead and facilitate the adoption of these changes. To lead both UK and Global DEI People projects which will enable the business to achieve its strategic ambitions. To identify resources needed to deliver proposed initiatives and the best method of fulfilling these requirements (in-house; 3rd party).
Reference No 14504 Job Title Senior Planner Type Permanent Salary Range Competitive Division Residential Sub Division Residential Development Department Central Res Dev Land () Location Stratford Knight Frank is unrivalled in property market knowledge, with teams specialising in residential, commercial, and rural property services. A great opportunity has arisen to join us here at Knight Frank, and we are currently seeking a Senior Planner to join our Residential Development, Planning and Project Management team. Working within this collaborative team, you will work on the on-going delivery of client projects in a fast moving, client-focused commercial environment. The position will require taking a significant role in winning instructions for the team and wider business. So, if you have the experience, ability to work on your own initiative, excellent problem-solving skills, and a strong work ethic - then this role is for you. In the role, you will be responsible for: Providing planning advice and consultancy services to colleagues and private sector clients Working largely autonomously to manage a range of medium and large-scale planning projects to a high standard Preparing planning applications and planning appeals of varying scales as well as liaising and negotiating with planning officers, employees of consultee organisations and third parties Writing reports, interpreting data, and making recommendations Ensuring compliance with local planning regulations Demonstrating Business Generation through effective client management, networking events and deploying planning expertise to identify short and long term development opportunities Supporting wider business development activities to help achieve business targets and objectives Setting out coherent planning strategies and fee proposals To be successful in the role you will have the following skills and experience: Chartered Town Planner (MRTPI) with a minimum 5 years post qualification experience Excellent technical knowledge and experience of Town & Country Planning regulations in both planning policy and development management with a residential focus Excellent standards of verbal and written communication Proven ability to secure repeat business through effective and efficient client management Confidence and capability in contributing to decision making both internally and externally
Dec 07, 2022
Full time
Reference No 14504 Job Title Senior Planner Type Permanent Salary Range Competitive Division Residential Sub Division Residential Development Department Central Res Dev Land () Location Stratford Knight Frank is unrivalled in property market knowledge, with teams specialising in residential, commercial, and rural property services. A great opportunity has arisen to join us here at Knight Frank, and we are currently seeking a Senior Planner to join our Residential Development, Planning and Project Management team. Working within this collaborative team, you will work on the on-going delivery of client projects in a fast moving, client-focused commercial environment. The position will require taking a significant role in winning instructions for the team and wider business. So, if you have the experience, ability to work on your own initiative, excellent problem-solving skills, and a strong work ethic - then this role is for you. In the role, you will be responsible for: Providing planning advice and consultancy services to colleagues and private sector clients Working largely autonomously to manage a range of medium and large-scale planning projects to a high standard Preparing planning applications and planning appeals of varying scales as well as liaising and negotiating with planning officers, employees of consultee organisations and third parties Writing reports, interpreting data, and making recommendations Ensuring compliance with local planning regulations Demonstrating Business Generation through effective client management, networking events and deploying planning expertise to identify short and long term development opportunities Supporting wider business development activities to help achieve business targets and objectives Setting out coherent planning strategies and fee proposals To be successful in the role you will have the following skills and experience: Chartered Town Planner (MRTPI) with a minimum 5 years post qualification experience Excellent technical knowledge and experience of Town & Country Planning regulations in both planning policy and development management with a residential focus Excellent standards of verbal and written communication Proven ability to secure repeat business through effective and efficient client management Confidence and capability in contributing to decision making both internally and externally
Reference No 27541 Job Title Business Support Coordinator Type Permanent Salary Range Competitive Division Residential Sub Division Country Business; Residential Lettings Department Edinburgh () Location Edinburgh- (80 Queen Street) Knight Frank is looking to hire an Business Support Coordinator to join their busy Edinburgh Rural Sales team, on a permanent basis. Job Summary Role is to provide full admin support to the Edinburgh Rural Sales Team, including providing a full range of operational services such as diary and email management, proof reading, client arrangements, invoicing and general administration. As part of the team, the role will include supporting other team members when required. General Responsibilities Assist Scotland rural team in full range of secretarial services such as extensive diary management, email management, proof reading and client arrangements Provide an exceptional customer experience in every interaction, being 'point of contact' for Scotland Rural team in all communication, such as phone calls, emails and web enquiries Handling private and confidential documents and information in a professional manner Arranging all viewings for rural department properties with vendors and viewing assistants Maintenance of property/ buyer database Work with the Operations teams to provide efficient property sales administration of the whole office Acting as an ambassador for the firm at all times and carrying out all Business Support Coordinator duties in a discreet, diplomatic and efficient manner Refer clients to a wide range of Knight Frank services Financial Processing supplier invoices and invoicing clients Marketing & PR Responsibilities Create property brochures, window cards, and pitching materials for department Occasionally arranging and uploading EPCs, photos, and floorplans Supply imagery and property information for regional publications and central marketing campaigns, working alongside your Marketing Senior Operations Coordinator and central PR team Help create and implement marketing plan for department with Senior Operations Coordinator Marketing Adherence to Knight Frank marketing, PR, and social media guidelines Assist with event and sponsorship coordination and management Particular Aptitudes / Skills Required 1+ year of prior experience in an admin/office based role prefferred Proficient with Microsoft office packages (Word, Microsoft, Excel, PowerPoint, Outlook) Flexible, organised, pro-active and self-motivated individual A strong communicator capable of influencing others successfully, with a professional and helpful manner and a genuine interest in property. Calm under pressure in a fast paced environment and ability to multi-task Excellent standard of English grammar and spelling Strong attention to detail and quick learner Well-presented individual Team player This role is a full-time Monday to Friday role with the requirement to work the occasional 9 am-2 pm shift on a Saturday as part of a rota with the rest of the team.
Dec 07, 2022
Full time
Reference No 27541 Job Title Business Support Coordinator Type Permanent Salary Range Competitive Division Residential Sub Division Country Business; Residential Lettings Department Edinburgh () Location Edinburgh- (80 Queen Street) Knight Frank is looking to hire an Business Support Coordinator to join their busy Edinburgh Rural Sales team, on a permanent basis. Job Summary Role is to provide full admin support to the Edinburgh Rural Sales Team, including providing a full range of operational services such as diary and email management, proof reading, client arrangements, invoicing and general administration. As part of the team, the role will include supporting other team members when required. General Responsibilities Assist Scotland rural team in full range of secretarial services such as extensive diary management, email management, proof reading and client arrangements Provide an exceptional customer experience in every interaction, being 'point of contact' for Scotland Rural team in all communication, such as phone calls, emails and web enquiries Handling private and confidential documents and information in a professional manner Arranging all viewings for rural department properties with vendors and viewing assistants Maintenance of property/ buyer database Work with the Operations teams to provide efficient property sales administration of the whole office Acting as an ambassador for the firm at all times and carrying out all Business Support Coordinator duties in a discreet, diplomatic and efficient manner Refer clients to a wide range of Knight Frank services Financial Processing supplier invoices and invoicing clients Marketing & PR Responsibilities Create property brochures, window cards, and pitching materials for department Occasionally arranging and uploading EPCs, photos, and floorplans Supply imagery and property information for regional publications and central marketing campaigns, working alongside your Marketing Senior Operations Coordinator and central PR team Help create and implement marketing plan for department with Senior Operations Coordinator Marketing Adherence to Knight Frank marketing, PR, and social media guidelines Assist with event and sponsorship coordination and management Particular Aptitudes / Skills Required 1+ year of prior experience in an admin/office based role prefferred Proficient with Microsoft office packages (Word, Microsoft, Excel, PowerPoint, Outlook) Flexible, organised, pro-active and self-motivated individual A strong communicator capable of influencing others successfully, with a professional and helpful manner and a genuine interest in property. Calm under pressure in a fast paced environment and ability to multi-task Excellent standard of English grammar and spelling Strong attention to detail and quick learner Well-presented individual Team player This role is a full-time Monday to Friday role with the requirement to work the occasional 9 am-2 pm shift on a Saturday as part of a rota with the rest of the team.
Reference No 27023 Job Title Operations Coordinator, Hungerford Type Permanent Salary Range Competitive Division Residential Sub Division Country Business Department Hungerford () Location Hungerford Knight Frank is looking to hire an Operations Coordinator to assist the Sales Team in their Hungerford offce. Established in 1896, Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Headquartered in London, Knight Frank has more than 15,000 people operating from over 500 offices across 58 countries. These figures include Newmark Grubb Knight Frank in the Americas, and Douglas Elliman Fine Homes in the USA. We are an independent consultancy with a partnership culture that puts our clients first. We provide market-leading advice and transaction support to investors, corporates and homeowners for their personal and business property needs. We back this up with industry-leading technology and market research. Responsibilities Customer Experience Provide an exceptional internal and external customer experience in every interaction Assist in answering incoming calls Maintain a tidy office and reception area Assist Department Head with implementation of Customer Experience initiatives Drive net promotor scores through customer journey improvement initiatives Refer clients to a wide range of KF services including Commercial and the Global network Sales Administration Work with Operations teams to provide a high level of support within agreed timeframes to Office Head, office team and other departments within the region: Property listings: Create new property activity records Order land registry title checks Register new instructions Create template letters and forms Best Practice Manage CDD process for clients and counterparties Deliver and adhere to all internal and external compliance & best practise measures and procedures Liaise with clients to obtain necessary documents prior to marketing Ensure correct naming conventions are used on all property files G:drive organisation and maintenance Ensure office compliance and drive audit pass rate improvements Accounts: Accurate generation of sales invoices Ensure accurate records are maintained on all reports Reconcile figures monthly (Country Only) General: Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements Be a trouble shooter with system processes and procedures Carry out monthly reporting to assist with performance monitoring Mentor new business support team members Demonstrate high competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc.) Local Marketing Create mailers, property brochures, window cards and pitching materials Arrange and upload EPCs, photos and floorplans Update property listings Use of internal systems to search and download imagery Oversee look and feel of office in line with central guidelines Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when necessary Assist with meeting marketing deadlines Display knowledge of GDPR regulations Adherence of KF marketing, PR and social media guidelines HSE and Information Security Display knowledge of ISO regulations and implement in office Set and implement annual sustainability targets with the assistance of your HSE Senior Operations Coordinator Ensure all necessary safety checks are completed and logged Ensure all new starters are aware & sent the health and safety protocols and relevant risk assessment Advise teams on office/information security best practice Ensure clear desk & clear screen policies are followed Follow storage & archive protocols Ensure confidential files are treated correctly Liaise & raise security incidents or weaknesses with the Security Analyst Display knowledge of GDPR regulations Operations Department accounts: Code office invoices Monitor management reporting Ensure accurate performance management records and reports are maintained Assist team with submission of expenses if required Manage petty cash Submit Saturday staff timesheets Facilities: Manage office facilities Arrange works/contractors when required Upkeep and maintain office equipment/IT hardware Order stationery and hardware as required Assist with office refurbishment or relocation programmes Professional experience and personal skills profile Particular Aptitudes/Skills Required 2 years+ experience in a similar operations, administration or secretarial role preferred Proficient with Microsoft office packages Flexibility, adaptability and a co-operative attitude Calm under pressure Excellent standard of English grammar and spelling Diligent and efficient Strong attention to detail Self-motivated Team player There is an expectation to work one Saturday per month as part of a rota with the rest of the team.
Dec 07, 2022
Full time
Reference No 27023 Job Title Operations Coordinator, Hungerford Type Permanent Salary Range Competitive Division Residential Sub Division Country Business Department Hungerford () Location Hungerford Knight Frank is looking to hire an Operations Coordinator to assist the Sales Team in their Hungerford offce. Established in 1896, Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Headquartered in London, Knight Frank has more than 15,000 people operating from over 500 offices across 58 countries. These figures include Newmark Grubb Knight Frank in the Americas, and Douglas Elliman Fine Homes in the USA. We are an independent consultancy with a partnership culture that puts our clients first. We provide market-leading advice and transaction support to investors, corporates and homeowners for their personal and business property needs. We back this up with industry-leading technology and market research. Responsibilities Customer Experience Provide an exceptional internal and external customer experience in every interaction Assist in answering incoming calls Maintain a tidy office and reception area Assist Department Head with implementation of Customer Experience initiatives Drive net promotor scores through customer journey improvement initiatives Refer clients to a wide range of KF services including Commercial and the Global network Sales Administration Work with Operations teams to provide a high level of support within agreed timeframes to Office Head, office team and other departments within the region: Property listings: Create new property activity records Order land registry title checks Register new instructions Create template letters and forms Best Practice Manage CDD process for clients and counterparties Deliver and adhere to all internal and external compliance & best practise measures and procedures Liaise with clients to obtain necessary documents prior to marketing Ensure correct naming conventions are used on all property files G:drive organisation and maintenance Ensure office compliance and drive audit pass rate improvements Accounts: Accurate generation of sales invoices Ensure accurate records are maintained on all reports Reconcile figures monthly (Country Only) General: Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements Be a trouble shooter with system processes and procedures Carry out monthly reporting to assist with performance monitoring Mentor new business support team members Demonstrate high competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc.) Local Marketing Create mailers, property brochures, window cards and pitching materials Arrange and upload EPCs, photos and floorplans Update property listings Use of internal systems to search and download imagery Oversee look and feel of office in line with central guidelines Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when necessary Assist with meeting marketing deadlines Display knowledge of GDPR regulations Adherence of KF marketing, PR and social media guidelines HSE and Information Security Display knowledge of ISO regulations and implement in office Set and implement annual sustainability targets with the assistance of your HSE Senior Operations Coordinator Ensure all necessary safety checks are completed and logged Ensure all new starters are aware & sent the health and safety protocols and relevant risk assessment Advise teams on office/information security best practice Ensure clear desk & clear screen policies are followed Follow storage & archive protocols Ensure confidential files are treated correctly Liaise & raise security incidents or weaknesses with the Security Analyst Display knowledge of GDPR regulations Operations Department accounts: Code office invoices Monitor management reporting Ensure accurate performance management records and reports are maintained Assist team with submission of expenses if required Manage petty cash Submit Saturday staff timesheets Facilities: Manage office facilities Arrange works/contractors when required Upkeep and maintain office equipment/IT hardware Order stationery and hardware as required Assist with office refurbishment or relocation programmes Professional experience and personal skills profile Particular Aptitudes/Skills Required 2 years+ experience in a similar operations, administration or secretarial role preferred Proficient with Microsoft office packages Flexibility, adaptability and a co-operative attitude Calm under pressure Excellent standard of English grammar and spelling Diligent and efficient Strong attention to detail Self-motivated Team player There is an expectation to work one Saturday per month as part of a rota with the rest of the team.
Reference No 27027 Job Title Accounts Assistant Type Permanent Salary Range Competitive Division Residential Sub Division Residential Lettings; Knight Frank Finance; London Offices Department Residential Lettings Accounts () Location 55 Baker Street Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 330 offices. Our Baker Street office are looking for an Accounts Assistant to deal with tenant credit control, client accounting and Management Accounts, as well as resolving client, tenant and other Knight Frank departments queries and other general accounts duties. Responsiblities: General Post tenant and landlord receipts. Tenant arrears chasing Bank reconciliation Prepare banking Spreadsheet and banking receipts. Process credit/debit card payments. Post supplier invoices. Chase client fees arrears. Resolve client, tenant and office queries. Various administration tasks. Ad hoc duties as required. Professional Experience and Personal Skills Profile Qualifications/Education Required. Minimum 6 months accounting experience in a similar role would be preferable. Particular Aptitudes/Skills Required Good communication skills, both written and oral. Ability to resolve client queries professionally and politely. Have an eye for detail and can work on own initiative. Ability to work as a team and bond with other staff members. Good Excel skills to basic level.
Dec 03, 2022
Full time
Reference No 27027 Job Title Accounts Assistant Type Permanent Salary Range Competitive Division Residential Sub Division Residential Lettings; Knight Frank Finance; London Offices Department Residential Lettings Accounts () Location 55 Baker Street Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 330 offices. Our Baker Street office are looking for an Accounts Assistant to deal with tenant credit control, client accounting and Management Accounts, as well as resolving client, tenant and other Knight Frank departments queries and other general accounts duties. Responsiblities: General Post tenant and landlord receipts. Tenant arrears chasing Bank reconciliation Prepare banking Spreadsheet and banking receipts. Process credit/debit card payments. Post supplier invoices. Chase client fees arrears. Resolve client, tenant and office queries. Various administration tasks. Ad hoc duties as required. Professional Experience and Personal Skills Profile Qualifications/Education Required. Minimum 6 months accounting experience in a similar role would be preferable. Particular Aptitudes/Skills Required Good communication skills, both written and oral. Ability to resolve client queries professionally and politely. Have an eye for detail and can work on own initiative. Ability to work as a team and bond with other staff members. Good Excel skills to basic level.
Reference No 26462 Title Finance Business Partner Type Permanent Salary Range Competitive Division Business Services Sub Division Business Services Department Accounts () Location 55 Baker Street Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 400 offices. The Finance Business Partner role sits within the Accounts function but works closely with senior stakeholders within the Residential property division. Working closely with the Partners at board level, you will provide regular analysis on performance against targets and the wider market, giving insight and recommendations at business planning meetings or on an ad-hoc basis. Responsibilities Manage the financial reporting and analysis for the Residential estate agency office network and all depts within this structure. Build and maintain strong relationships with all relevant stakeholders and their teams. Provide clear and concise management information at all levels. Present key metrics and concise management information at various boards and sales heads meetings to draw out key performance indicators, trends and issues based on an in-depth understanding of the relevant data. Analyse data to provide commercial advice and guidance on business strategy and operational performance against set targets to support and improve sub-divisional decision making. Run the annual Sub-divisional budget and regular re-forecast process for all depts within the network. Ad-hoc support including but not limited to; Business case analysis Reviews of FTE headcount data P&L reviews of specific cost centres Experience Strong analytical skills incl financial modelling Excellent communication skills to all levels of management Communicating financial data to non-finance staff (incl decision-making support and constructive challenge) Commercial advice and guidance, assisting in key business decisions and strategy planning Consultative approach with excellent stakeholder management skills Project management / co-ordination skills to manage the budget/re-forecast cycles Experience of working in a large, national or international company would be beneficial Qualifications Qualified Accountant - CIMA, ACA or ACCA (or equivalent) Excellent Microsoft Excel skills required SAP, BPC and Business Objects preferable Aptitude to learn new systems quickly and explain them to others
Dec 02, 2022
Full time
Reference No 26462 Title Finance Business Partner Type Permanent Salary Range Competitive Division Business Services Sub Division Business Services Department Accounts () Location 55 Baker Street Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 400 offices. The Finance Business Partner role sits within the Accounts function but works closely with senior stakeholders within the Residential property division. Working closely with the Partners at board level, you will provide regular analysis on performance against targets and the wider market, giving insight and recommendations at business planning meetings or on an ad-hoc basis. Responsibilities Manage the financial reporting and analysis for the Residential estate agency office network and all depts within this structure. Build and maintain strong relationships with all relevant stakeholders and their teams. Provide clear and concise management information at all levels. Present key metrics and concise management information at various boards and sales heads meetings to draw out key performance indicators, trends and issues based on an in-depth understanding of the relevant data. Analyse data to provide commercial advice and guidance on business strategy and operational performance against set targets to support and improve sub-divisional decision making. Run the annual Sub-divisional budget and regular re-forecast process for all depts within the network. Ad-hoc support including but not limited to; Business case analysis Reviews of FTE headcount data P&L reviews of specific cost centres Experience Strong analytical skills incl financial modelling Excellent communication skills to all levels of management Communicating financial data to non-finance staff (incl decision-making support and constructive challenge) Commercial advice and guidance, assisting in key business decisions and strategy planning Consultative approach with excellent stakeholder management skills Project management / co-ordination skills to manage the budget/re-forecast cycles Experience of working in a large, national or international company would be beneficial Qualifications Qualified Accountant - CIMA, ACA or ACCA (or equivalent) Excellent Microsoft Excel skills required SAP, BPC and Business Objects preferable Aptitude to learn new systems quickly and explain them to others
Reference No 26286 Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. Job Title HR Administrator Type Permanent Salary Competitve Division Business Services Sub Division Department Human Resources () Location 55 Baker Street Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 400 offices. Based in our Head Office, the Human Resources department is looking to recruit a HR Administrator to assist in the day-to-day administration of the HR Generalist team. ABOUT THE ROLE Based in our Head Office, the Human Resources department is looking to recruit an HR Administrator to assist in the day-to-day administration of the HR Support team. Responsibilities: Providing BAU HR Generalist support to stakeholders in completing employee life cycle queries Manage the on-boarding process for new starters, including but not limited to the generation of contracts, data accuracy, background screening and right to work checks Manage the off-boarding process for leavers, including but not limited to leaver correspondence, liaising with third party suppliers on the ceasing of benefits and organising online exit interviews Monitoring and managing absence administration, as and when required Process any family leave requests, as and when required Ad-hoc project support for the HR Operations Manager Assist stakeholders with ad hoc reporting Answer general staff HR queries via ticketing system ServiceNow Ensuring that the support is right first time to deliver an effective and accurate support service to the Firm, ensuring documentation that is sent is correct, legal and in a timely fashion. Assist HR department with general admin requests Experience required: HR Admin experience Understanding of employee life cycle processes Experience using HRIS (Preferably SAP Successfactors, and Servicenow) Basic Ms Excel skills (Simple vlookups and data manipulation)
Sep 24, 2022
Full time
Reference No 26286 Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. Job Title HR Administrator Type Permanent Salary Competitve Division Business Services Sub Division Department Human Resources () Location 55 Baker Street Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 400 offices. Based in our Head Office, the Human Resources department is looking to recruit a HR Administrator to assist in the day-to-day administration of the HR Generalist team. ABOUT THE ROLE Based in our Head Office, the Human Resources department is looking to recruit an HR Administrator to assist in the day-to-day administration of the HR Support team. Responsibilities: Providing BAU HR Generalist support to stakeholders in completing employee life cycle queries Manage the on-boarding process for new starters, including but not limited to the generation of contracts, data accuracy, background screening and right to work checks Manage the off-boarding process for leavers, including but not limited to leaver correspondence, liaising with third party suppliers on the ceasing of benefits and organising online exit interviews Monitoring and managing absence administration, as and when required Process any family leave requests, as and when required Ad-hoc project support for the HR Operations Manager Assist stakeholders with ad hoc reporting Answer general staff HR queries via ticketing system ServiceNow Ensuring that the support is right first time to deliver an effective and accurate support service to the Firm, ensuring documentation that is sent is correct, legal and in a timely fashion. Assist HR department with general admin requests Experience required: HR Admin experience Understanding of employee life cycle processes Experience using HRIS (Preferably SAP Successfactors, and Servicenow) Basic Ms Excel skills (Simple vlookups and data manipulation)
Reference No 26286 Job Title HR Administrator Type Permanent Salary Competitve Division Business Services Sub Division Department Human Resources () Location 55 Baker Street Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 400 offices. Based in our Head Office, the Human Resources department is looking to recruit a HR Administrator to assist in the day-to-day administration of the HR Generalist team. ABOUT THE ROLE Based in our Head Office, the Human Resources department is looking to recruit an HR Administrator to assist in the day-to-day administration of the HR Support team. Responsibilities: Providing BAU HR Generalist support to stakeholders in completing employee life cycle queries Manage the on-boarding process for new starters, including but not limited to the generation of contracts, data accuracy, background screening and right to work checks Manage the off-boarding process for leavers, including but not limited to leaver correspondence, liaising with third party suppliers on the ceasing of benefits and organising online exit interviews Monitoring and managing absence administration, as and when required Process any family leave requests, as and when required Ad-hoc project support for the HR Operations Manager Assist stakeholders with ad hoc reporting Answer general staff HR queries via ticketing system ServiceNow Ensuring that the support is right first time to deliver an effective and accurate support service to the Firm, ensuring documentation that is sent is correct, legal and in a timely fashion. Assist HR department with general admin requests Experience required: HR Admin experience Understanding of employee life cycle processes Experience using HRIS (Preferably SAP Successfactors, and Servicenow) Basic Ms Excel skills (Simple vlookups and data manipulation)
Sep 24, 2022
Full time
Reference No 26286 Job Title HR Administrator Type Permanent Salary Competitve Division Business Services Sub Division Department Human Resources () Location 55 Baker Street Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 400 offices. Based in our Head Office, the Human Resources department is looking to recruit a HR Administrator to assist in the day-to-day administration of the HR Generalist team. ABOUT THE ROLE Based in our Head Office, the Human Resources department is looking to recruit an HR Administrator to assist in the day-to-day administration of the HR Support team. Responsibilities: Providing BAU HR Generalist support to stakeholders in completing employee life cycle queries Manage the on-boarding process for new starters, including but not limited to the generation of contracts, data accuracy, background screening and right to work checks Manage the off-boarding process for leavers, including but not limited to leaver correspondence, liaising with third party suppliers on the ceasing of benefits and organising online exit interviews Monitoring and managing absence administration, as and when required Process any family leave requests, as and when required Ad-hoc project support for the HR Operations Manager Assist stakeholders with ad hoc reporting Answer general staff HR queries via ticketing system ServiceNow Ensuring that the support is right first time to deliver an effective and accurate support service to the Firm, ensuring documentation that is sent is correct, legal and in a timely fashion. Assist HR department with general admin requests Experience required: HR Admin experience Understanding of employee life cycle processes Experience using HRIS (Preferably SAP Successfactors, and Servicenow) Basic Ms Excel skills (Simple vlookups and data manipulation)
Reference No 25704 Learn more about the general tasks related to this opportunity below, as well as required skills. Title Senior Property Manager Type Permanent Salary Range Competitive Division Residential Sub Division Residential Lettings Department Investment Lettings and Management () Location 55 Baker Street ABOUT KNIGHT FRANK Established in 1896, Knight Frank is a global network of 18,170 people in 523 offices across 60 territories. We've built an internationally-connected, diverse organisation on a work ethos of collaboration, teamwork, leadership and adaptability. We have created a workplace where opinions are respected, everyone is invited to contribute and excellence is rewarded. As a result, our people are highly motivated. We want your experience of working with us to be the best that it can be. ABOUT THE ROLE Responsible for pre-tenancy works, deposit processing, property visits, pro-active and re-active reports for the landlord and tenants. Portfolio budgeting, client reporting and KPI targets. Responsibilities To carry out pre-tenancy works for property portfolio To attend to any items marked on check in report To facilitate property visits twice a year on each property and action findings accordingly To arrange all routine and emergency maintenance as needed To co-ordinate and oversee any refurbishment projects where applicable To pay all contractor and other invoices, ensuring funds are available To attend to any items marked on check out report and send dilapidation claim to landlord Send agreed dilapidations in schedule to tenant; carry out negotiations between both landlord & tenant Liaise with TDS where applicable Print off daily/weekly error and warning reports for funds, work orders & inspections To update Aspasia with float, landlord's instructions and any additional clauses in the tenancy agreement End tenancy process on Aspasia Update diary on Aspasia for all property inspections Archive files/invoices as needed Client budget reports and monthly/ quarterly reports Experience 1+ year of experience in a similar role. Basic knowledge of heating and hot water, plumbing and electrical systems would be beneficial. Technical skills required The ideal candidate will be able to work well on their own and within a team. Strong communication skills
Sep 23, 2022
Full time
Reference No 25704 Learn more about the general tasks related to this opportunity below, as well as required skills. Title Senior Property Manager Type Permanent Salary Range Competitive Division Residential Sub Division Residential Lettings Department Investment Lettings and Management () Location 55 Baker Street ABOUT KNIGHT FRANK Established in 1896, Knight Frank is a global network of 18,170 people in 523 offices across 60 territories. We've built an internationally-connected, diverse organisation on a work ethos of collaboration, teamwork, leadership and adaptability. We have created a workplace where opinions are respected, everyone is invited to contribute and excellence is rewarded. As a result, our people are highly motivated. We want your experience of working with us to be the best that it can be. ABOUT THE ROLE Responsible for pre-tenancy works, deposit processing, property visits, pro-active and re-active reports for the landlord and tenants. Portfolio budgeting, client reporting and KPI targets. Responsibilities To carry out pre-tenancy works for property portfolio To attend to any items marked on check in report To facilitate property visits twice a year on each property and action findings accordingly To arrange all routine and emergency maintenance as needed To co-ordinate and oversee any refurbishment projects where applicable To pay all contractor and other invoices, ensuring funds are available To attend to any items marked on check out report and send dilapidation claim to landlord Send agreed dilapidations in schedule to tenant; carry out negotiations between both landlord & tenant Liaise with TDS where applicable Print off daily/weekly error and warning reports for funds, work orders & inspections To update Aspasia with float, landlord's instructions and any additional clauses in the tenancy agreement End tenancy process on Aspasia Update diary on Aspasia for all property inspections Archive files/invoices as needed Client budget reports and monthly/ quarterly reports Experience 1+ year of experience in a similar role. Basic knowledge of heating and hot water, plumbing and electrical systems would be beneficial. Technical skills required The ideal candidate will be able to work well on their own and within a team. Strong communication skills
Reference No 26238 Job Title Operations Coordinator, Notting Hill Type Permanent Salary Range Competitive Division Residential Sub Division Residential Lettings Department Notting Hill Lettings () Location Notting Hill - (London) Knight Frank is looking to hire an Operations Coordinator to join their busy Notting Hill Lettings office, with the following responsibilities: Customer Experience Provide an exceptional internal and external customer experience in every interaction Assist in answering incoming calls and website enquiries Assist with arranging and organising property visits Maintain a tidy office and reception area Refer clients to a wide range of KF services including Commercial and the Global network Lettings Administration Work with Operations teams to provide a high level of support within agreed timeframes to Office Head. Property listings: Support team members in creating new property activity records Order land registry title checks Best Practice Manage Client Due Diligence process for clients and counterparties Liaise with clients to obtain necessary documents prior to marketing. Ensure correct naming conventions are used on all property files G:drive organisation and maintenance Ensure office compliance and drive audit pass rate improvements working alongside your Compliance Senior Operations Coordinator when necessary Accounts: Accurate generation of sales invoices Ensure accurate records are maintained on all reports General: Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements Be a trouble shooter with system processes and procedures Mentor new business support team members Demonstrate high competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc.) Local Marketing Create mailers, property brochures, window cards and pitching materials Occasionally arrange and upload EPCs, photos and floorplans Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when necessary Adherence of KF marketing, PR and social media guidelines HSE and Information Security Display knowledge of ISO regulations and implement in office Set and implement annual sustainability targets with the assistance of your Compliance Senior Operations Coordinator Ensure all necessary safety checks are completed and logged Ensure all new starters are aware & sent the health and safety protocols and relevant risk assessment Advise teams on office/information security best practice Ensure clear desk & clear screen policies are followed Follow storage & archive protocols Ensure confidential files are treated correctly Liaise & raise security incidents or weaknesses with the Security Analyst Operations Department accounts: Code office invoices Monitor management reporting Ensure accurate performance management records and reports are maintained Assist team with submission of expenses if required Submit Saturday staff timesheets Facilities: Manage office facilities Arrange works/contractors when required Upkeep and maintain office equipment/IT hardware Order stationery and hardware as required Particular Aptitudes/Skills Required 2 years+ experience in a similar operations, administration or secretarial role preferred Proficient with Microsoft office packages Flexibility, adaptability and a co-operative attitude Calm under pressure Excellent standard of English grammar and spelling Diligent and efficient Strong attention to detail Self-motivated Team player
Sep 23, 2022
Full time
Reference No 26238 Job Title Operations Coordinator, Notting Hill Type Permanent Salary Range Competitive Division Residential Sub Division Residential Lettings Department Notting Hill Lettings () Location Notting Hill - (London) Knight Frank is looking to hire an Operations Coordinator to join their busy Notting Hill Lettings office, with the following responsibilities: Customer Experience Provide an exceptional internal and external customer experience in every interaction Assist in answering incoming calls and website enquiries Assist with arranging and organising property visits Maintain a tidy office and reception area Refer clients to a wide range of KF services including Commercial and the Global network Lettings Administration Work with Operations teams to provide a high level of support within agreed timeframes to Office Head. Property listings: Support team members in creating new property activity records Order land registry title checks Best Practice Manage Client Due Diligence process for clients and counterparties Liaise with clients to obtain necessary documents prior to marketing. Ensure correct naming conventions are used on all property files G:drive organisation and maintenance Ensure office compliance and drive audit pass rate improvements working alongside your Compliance Senior Operations Coordinator when necessary Accounts: Accurate generation of sales invoices Ensure accurate records are maintained on all reports General: Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements Be a trouble shooter with system processes and procedures Mentor new business support team members Demonstrate high competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc.) Local Marketing Create mailers, property brochures, window cards and pitching materials Occasionally arrange and upload EPCs, photos and floorplans Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when necessary Adherence of KF marketing, PR and social media guidelines HSE and Information Security Display knowledge of ISO regulations and implement in office Set and implement annual sustainability targets with the assistance of your Compliance Senior Operations Coordinator Ensure all necessary safety checks are completed and logged Ensure all new starters are aware & sent the health and safety protocols and relevant risk assessment Advise teams on office/information security best practice Ensure clear desk & clear screen policies are followed Follow storage & archive protocols Ensure confidential files are treated correctly Liaise & raise security incidents or weaknesses with the Security Analyst Operations Department accounts: Code office invoices Monitor management reporting Ensure accurate performance management records and reports are maintained Assist team with submission of expenses if required Submit Saturday staff timesheets Facilities: Manage office facilities Arrange works/contractors when required Upkeep and maintain office equipment/IT hardware Order stationery and hardware as required Particular Aptitudes/Skills Required 2 years+ experience in a similar operations, administration or secretarial role preferred Proficient with Microsoft office packages Flexibility, adaptability and a co-operative attitude Calm under pressure Excellent standard of English grammar and spelling Diligent and efficient Strong attention to detail Self-motivated Team player
Reference No 26266 Title Business Support Co-ordinator Type Permanent Salary Range Competitive Division Business Services Sub Division Business Services Department Learning & Development () Location 55 Baker Street ABOUT THE ROLE Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 400 offices. Based in our Global HQ on Baker Street, the L&D Business Support Coordinator will work with the Learning & Development team supporting their work within all divisions across the firm. The role will focus on providing general administrative support on a day-to-day basis, alongside specific L&D project coordination. With a wide range or responsibilities and tasks, this is a fantastic opportunity for someone looking to build upon their existing administrative experience within a global business offering ample opportunity for further growth and career development. Responsibilities: • Provide day-to-day administrative support to the Learning and Development team • Scheduling courses for trainers and dealing with non-attendees including rescheduling • Provide ad-hoc administrative support to the Global Learning teams • Design and create presentation decks to be used at Board level • Act as the first point of contact for the Learning & Development team for internal teams assigning queries to the relevant specialist within the team • Organise meetings on behalf of the Learning & Development team • Co-ordinate team meetings and log any actions • Produce detailed monthly reports and dashboards cross referencing completion data with the Learning Management System • Monitor and approve invoices related to learning • Manage the psychometric testing process including tracking of cross charges to the business • Manage the HRTraining calendar Experience & skills required: • Minimum of 12 months administrative experience within a similar HR/L&D role. • Extremely well organised with excellent administrative skills and an eye for detail. • Ability to communicate clearly will key stakeholders across the business. • Excellent interpersonal skills • Confidential and discreet when required • Competent with Microsoft Office package (Word & PowerPoint) • Advanced MS Excel skills including using formula such as VlookUp • Experience using a Learning Management System preferred
Sep 23, 2022
Full time
Reference No 26266 Title Business Support Co-ordinator Type Permanent Salary Range Competitive Division Business Services Sub Division Business Services Department Learning & Development () Location 55 Baker Street ABOUT THE ROLE Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 400 offices. Based in our Global HQ on Baker Street, the L&D Business Support Coordinator will work with the Learning & Development team supporting their work within all divisions across the firm. The role will focus on providing general administrative support on a day-to-day basis, alongside specific L&D project coordination. With a wide range or responsibilities and tasks, this is a fantastic opportunity for someone looking to build upon their existing administrative experience within a global business offering ample opportunity for further growth and career development. Responsibilities: • Provide day-to-day administrative support to the Learning and Development team • Scheduling courses for trainers and dealing with non-attendees including rescheduling • Provide ad-hoc administrative support to the Global Learning teams • Design and create presentation decks to be used at Board level • Act as the first point of contact for the Learning & Development team for internal teams assigning queries to the relevant specialist within the team • Organise meetings on behalf of the Learning & Development team • Co-ordinate team meetings and log any actions • Produce detailed monthly reports and dashboards cross referencing completion data with the Learning Management System • Monitor and approve invoices related to learning • Manage the psychometric testing process including tracking of cross charges to the business • Manage the HRTraining calendar Experience & skills required: • Minimum of 12 months administrative experience within a similar HR/L&D role. • Extremely well organised with excellent administrative skills and an eye for detail. • Ability to communicate clearly will key stakeholders across the business. • Excellent interpersonal skills • Confidential and discreet when required • Competent with Microsoft Office package (Word & PowerPoint) • Advanced MS Excel skills including using formula such as VlookUp • Experience using a Learning Management System preferred