Connect2Luton

Communications and Marketing Manager Connect2Luton are excited to recruit a Communications and Marketing Manager on behalf of Luton Borough council. Purpose of position: Communications and Marketing managers are exciting roles operating at the centre of a busy Communications and Marketing Team, with responsibility for managing a portfolio of clients and holding key relationships with senior and middle managers across the organisation and with partner organisations. This role leads an annual work programme for the corporate portfolio - supporting transformation, housing, corporate services and central services - delivering well planned and evaluated internal and external communications campaigns and projects that change perceptions, attitudes and behaviours. Principal Responsibilities: Lead and develop and deliver a comprehensive media plan, ensuring proactive management with local, national and trade media, and the efficient management of enquiries. Build and manage the relationships with local, national, trade and social media - digital, print and broadcast - and provide expert support and advice to spokespeople in the delivery of the council's key messages Lead the council's media activity for emergency and crisis situations and lead the development of the crisis communications plan for the council Manage the development and production of 'all-resident' communications - digital and print - including the council's electronic newsletter, e-Luton. Lead, develop and deliver an internal and change communications programme to deliver corporate transformation objectives, ensuring staff are informed and engaged. Support the Strategic Communications and Marketing Manager in working with service areas to identify priority business needs and to co-develop appropriate campaigns and communications projects to deliver business objectives. Building good, productive relationships with key people in directorates to ensure that the communications service understands service needs, and is influential in determining and delivering new ways of meeting those needs. Leadership of project teams in terms of managing resources allocated to the project and responsibility for achieving agreed objectives. Support the Strategic Communications and Marketing Manager to ensure that the team meets its objectives and targets, and taking the right action if needed to deal with poor performance. Engaging with other professionals in the communications and digital services team to co-develop campaigns and to ensure that the right communications channels are used to achieve campaign objectives. Hands-on delivery of key elements of communications campaigns in collaboration with other members of the account management team and any service-based staff involved in communications and marketing activity. Challenge existing activity and service delivery standards to strive for continuous improvement. Contribute as a team member to the work of the Communications and Marketing Service, keeping abreast of new developments in the field and making recommendations and provide expert knowledge and reports to directors, politicians, CLMT, cabinet, partners and stakeholders. Deputise for the service manager as appropriate. Develop and deliver contractual agreements for the delivery of communications on behalf of external customers. Negotiate tenders and contracts on behalf of the council with suppliers to achieve the successful implementation of marketing campaigns. Management of the team's systems and processes to record activity and measure outcomes and impact. Skills and Experiences: Ability to use well developed communication skills to present complex/sensitive information in an understandable way, to a range of audiences. Ability to develop, manage and deliver complex campaigns and projects, to meet service requirements and to ensure the best outcomes for both customers and the Council. Ability to produce and analyse internal service and management information to contribute to the development of new communications and digital campaigns and innovative working practices. Ability to work independently within clear guidelines and regularly use initiative to make decisions, referring to more senior officers for advice on policy/resource issues. Ability to take responsibility for line managing others, providing direction, monitoring progress and empowering them to achieve objectives. Ability to deal with high levels of work-related pressure, for example from deadlines, interruptions or conflicting demands. Ability to influence others' behaviour through effective relationship building. Ability to plan and organise a range of complex activities and priorities within a focused area of service. Demonstrable knowledge and understanding of equality issues and legislation - able to integrate equalities policies into communication and marketing work plan, campaigns and projects and in the management of the team. In-depth current knowledge of marketing and communications theory and best practice. In-depth current knowledge of legislative requirements in the context of trading opportunities, marketing, PR and media relations, copywriting and publishing. Qualified to degree level in marketing or communications (or equivalent relevant workplace experience). Recognised professional qualification in Media, Marketing, Public Relations and/or equivalent verifiable experience or training. Able to adjust working hours, if the need arises, to meet the requirements of the service. Able to travel to locations inside and outside the Borough on average 2-3 times per week. About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Connect2Luton are excited to recruit a Tenancy Team Manager on behalf of Luton Borough Council. Main purpose of position: To lead and continuously improve tenancy management in the delivery of a comprehensive, effective and high-quality service. Continuously improve services to all tenants and residents in Council properties. You will be responsible to: Lead and manage the Housing North/South Area Team, having responsibility for monitoring team performance, support, recruitment, training, appraisal and development ensuring a high level of professionalism in service delivery and customer care. Prioritise workloads to ensure individual and group workloads are met. Lead, manage and allocate work to staff. Motive staff to provide a professional and continuously improving service. Feedback to and encourage the team on performance and address training needs and performance management effectively in accordance with the management competencies and HR policies and procedures. Lead and manage day to day tenancy management, to improve the Council's residential tenancies. This will potentially include but not limited to: providing technical and legal advice on dealing with tenancy breaches, enforcement action, tenancy changes. To lead on good management of housing stock through and including movement of tenants within the stock, keeping void turnover to a minimum, mutual exchanges, viewings and signups, regular tenancy audits and inspections, taking prompt action to prevent subletting and tenancy fraud. Lead on with tenancy sustainment for hard to engage tenants. Manage the team to ensure that safeguarding alerts are raised wherever needed and that staff are fully trained and aware of safeguarding issues. To lead and manage the collation of regular performance information and set and monitor targets for Housing Officers. Analyse against key performance indicators and targets, identifying poor performance and preparing reports and recommendations for the Tenancy Services Manager. Carry out quality audits of cases to ensure adherence to procedure and investigate, develop and implement continuous improvement and best practice across the Housing Team to ensure customer focus, tenant sustainability and value for money. Respond to complaints, FOI and SAR requests within timescales and ensure that Caseworker is kept up to date. Lead and manage tenancy sustainability through the provision of support to tenants, prospective tenants etc. Skills and Experience: In-depth experience of tenancy, management within a social housing environment Able to communicate effectively both in writing and verbally, with a wide range of people including customers, internal colleagues and external agencies Able to provide complex professional and legal advice and guidance on Housing matters Able to deal with financial and resource calculations and analyse performance information and data In-depth knowledge of current housing legislation, regulations and practice Knowledge of the principles of tenancy sustainment Able to as attend meetings, undertake work and respond to emergencies outside of normal office hours, including weekends About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Connect2Luton are excited to recruit a Grounds Maintenance Operative on behalf of Luton Borough Council within their Place & Infrastructure department. Main purpose of position: To undertake a range of horticultural/grounds maintenance and sports turf maintenance tasks throughout the Borough of Luton. As a Grounds maintenance Operative , you will be responsible to Undertake grass cutting and other grounds and gardens maintenance duties to specified standards using a wide range of ride on and pedestrian controlled plant and machinery, hand held equipment and hand tools. Paying particular attention to the security of parks/work locations by ensuring that all areas are left secure & with barriers locked. Assist higher graded employees to mark out sports pitches, undertake fine turf maintenance, and gardening duties such as shrub pruning and planting to recognised horticultural standards. Undertake duties, such as hoeing, weeding, digging, leaf raking, grass cutting, ground working and hedge cutting to the required standards. Undertake litter picking by hand in parks and amenity areas throughout the Borough to specified standards. Sweep hard surface areas by hand, as and when required, to remove glass and other extraneous material. Skills and Experience Some experience of using grass cutting machinery Some gardening experience Able to work well as part of a team Able to use own initiative when undertaking tasks Able to deal politely and tactfully with a wide range of people Able to follow verbal and written instructions Current valid category B driving licence, to operating ride on machinery and to transport staff and equipment to various sites About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Connect2Luton are excited to recruit a TA Housing Solutions Officer on behalf of Luton Borough Council. Main purpose of position: The TA HSO will liaise with TA homeless applicants undertaking assessments on clients to ensure the accommodation is suitable for them. The officer is required to assess the suitability of the property and provide tenancy related advice and support working together with the household to help them maintain an existing tenancy or support the household to move on from temporary accommodation, into their own permanent home. The post holder will also be responsible for monitoring the choice-based lettings bidding of accepted homeless households to ensure compliance within the councils allocations policy and intervene as necessary. The post holder will also be required to work towards achieving target set by Managers and Team Leaders, assuring effective and efficient management of cases, working towards reducing the number of households in TA. As a Housing Solutions Officer, you will be responsible to: To visit/work with households in Temporary Accommodation (TA) to provide them with advice and guidance on the full range of housing options available to them and manage their expectations, taking into account their needs, their priority on the Housing Register and ability to sustain other options, including private rented accommodation Undertake detailed suitability assessments giving consideration for example to the physical condition of the accommodation, location, affordability, overcrowding, and risk of violence from any person to enable to discharge the council homeless duty. You will liaise with Landlords and Agents to secure properties and undertake assessments on clients to ensure a private rented tenancy is suitable for them. You will be required to assess the suitability of the property and provide tenancy related advice and support working together with the household to help move on from TA, into their own permanent home. You will monitor biding activity across households in TA and offer support to those households who require assistance, in order to help them make informed choices ensuring compliance within the councils allocations policy and intervene as necessary. To undertake casework including: completion of financial affordability assessments, assessing suitability of properties and issuing discharge of the duty decisions subject to the council's statutory duty for households to whom the council owes a full housing duty under the Housing Act 1996 Part VII as amended by the Homelessness Reduction Act. You will have knowledge and understanding of how the council is able to end the main housing duty for example through a final part VI offer of social housing, private rented sector offer, refusal of final offer of TA. You will have knowledge and understanding of the Public Sector Equality Duty subject to the Equality Act 2010 and its effect on discharge of duty decisions. To signpost/refer households in TA to other agencies as required, including employment and training providers, supported housing services, children's services or adult care. To assist homeless households in TA deal with the effects of the welfare reforms by providing advice and assistance on benefit entitlement and referral for employment opportunities and support. Ensure that systems are in place to ensure effective move-on from emergency accommodation, helping to minimise high cost placements and subsidy loss. Skills and Experience: Demonstrable experience of working with vulnerable individuals and families with complex needs Demonstrable experience of partnership working, liaison and negotiation with external agencies and partners Strong communications skills both written and orally, influencing, negotiating in person and on behalf of individuals and providing advice to aide with. Empowering individuals to resolve their problems Good numerical skills to carry out affordability tests to recommend financial awards/grants/loans working on ledgers and assessing on finance issues whilst ensuring within affordability envelope to protect the council from incurring additional costs Able to problem resolute, critically analyse financial and management information, think outside the box and sell the positives of a property or service in a reassuring and supportive manner Able to undertake casework including: completion of financial affordability assessments, assessing suitability of properties and issuing discharge of the duty decisions subject to the council's statutory duty for households to whom the council owes a full housing duty under the Housing Act 1996 Part VII as amended by the Homelessness Reduction Act Demonstrable knowledge of Housing and Homelessness legislation, Housing Act 1996, parts VI and VII, as amended, the Homelessness Act 2002, Localism Act 2011, Homelessness Suitability of Accommodation (England) Order 2012, Homelessness Reduction Act 2017 and related legislation and case law A good understanding and awareness of housing issues and homelessness issues NVQ level 3 in a relevant vocational relating to Housing or equivalent work experience or training GCSE or equivalent in Maths and English About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Role: Assistant Team Manager Family Help Team Department: Children, Families and Education Connect2Luton are excited to recruit a Assistant Team Manager on behalf of Luton Borough Council within their Children, Families and Education department. Main purpose of position: To work alongside the Team Manager to lead the team. Line managing, supporting and coaching a team including ASYE's, Social Workers and Senior Practitioners. As a Deputy Team Manager, you will be responsible to: Work closely with the Team manager in managing in the day to day operations of the team. Prevent the separation of children from their families whenever possible and appropriate. Ensure children and young people reach their full potential and have equal access to services available. Proactively identify opportunities to improve the efficiency and effectiveness of the team through using managerial performance data (KPI's). Develop, support, coach, train and motivate staff to deliver and maintain excellent standards of social work practice, carrying out effective Check-In's, having regular supervision meetings. Use advanced professional knowledge, skills, experience and your initiative to demonstrate a clear understanding of safeguarding in accordance. Liaise with partner agency representatives in order to promote multi agency working on plans for children and their families Skills and Experience In-depth post qualifying experience including in - depth experience in the field of child and family social work . Able to assist the Team Manager in managing, motivating and developing a social services team. Able to develop and maintain effective administrative and organisational procedures. Able to lead and chair multi- disciplinary meetings. Able to negotiate and influence service users, staff at all levels, elected members and other professional both internal and external. Knowledge of current legislation, national guidance and best practice relevant to the post. DBS Because of the nature of this job, it will be necessary for Disclosure and Barring Service checks to be undertaken. Therefore, it is essential in making your application you disclose whether you have any convictions, bind overs or cautions and, if so, for which offences. This post will be exempt from the provisions of section 4 (2) of the Rehabilitation of Offenders 1974 (Exemptions) (Amendments) Order 1986. Therefore, applications are not entitled to withhold information about convictions which for other purposes are 'spent' under the provision of the Act, and, in the event of the employment being take-up, any failure to disclose such convictions will results in dismissal or disciplinary action by the Authority. The fact that a bind-over or caution has been recorded against you will not necessarily debar you from consideration for this appointment. About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Connect2Luton are excited to recruit a Project Quantity Surveyor on behalf of Luton Borough Council. Main purpose of position: To support the Design team in the delivery of numerous major projects by undertaking the full range of pre and post contract quantity surveying services including cost consultancy to ensure the effective and timely delivery of best value services that comply with all statutory building and design requirements and Council policy. You will be responsible to: Prepare Bills of Quantities, Schedules of Works, Specifications and all contract documentation, ensuring that these comply with the project brief and timescale, budget estimates, all relevant legislation, regulations and policies. Manage designated projects and act as lead consultant working closely with and advising a wide range of professional officers from departments within the Council and outside organisations to ensure smooth and timely progress of projects and also ensure compliance with all necessary legislation and other requirements. Undertake cost consultancy for a diverse range of schemes by preparing preliminary estimates, cost plans, feasibility studies including advising clients/ Architects on economical construction methods, procurement strategy, programming and contract matters, to enable costs to be accurately advised to clients. Advise clients by undertaking option appraisal to enable life cycle cost studies to be developed for the Asset Management Plan. Assist the service with planning and scheduling new work and in dealing with incoming enquiries in order to provide best value and timely services to clients. Assist in marketing of the service. Prepare reports with recommendations on new work and work in progress for committees and working groups so that progress can be monitored and appropriate decisions made. Skills and Experience: In-depth experience of Quantity Surveying work, associated procedures and practices, preferably in a large public/private sector organisation Able to consult, negotiate, influence and persuade a wide range of people Able to create and maintain working partnerships and relationships, both internally and externally Able to understanding and adhere to complex regulations and procedures and to effectively assimilate procedural and technical detail In depth knowledge of contract administration, NEC Form of Contract, JCT Design and Build, Intermediate and Minor Works Forms of Contract In-depth knowledge of Standard Method of Measurement and Codes of Procedure for Quantity Surveying Practice Degree in Quantity Surveying and Member of the RICS About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Connect2Luton are excited to recruit a Housing Compliance Team Manager on behalf of Luton Borough Council. Main purpose of position: To lead on and manage Housing Operations performance and regulatory compliance including customer complaints, FOIs and SARs and quality management. To lead on and manage the compilation of data required as part of the performance scorecard and by the Regulator of Social Housing including ensuring that performance frameworks are delivered. To lead on and manage the continuous review of Housing Operation's policies and procedures and service level agreements, ensuring they are up to date and comply with all statutory and good practice requirements. To lead on all legal and good practice developments in social housing so that they are identified and communicated to the senior management with recommendations. To lead on partnerships with other relevant Council services and external agencies and organisations to ensure that any changes to policies, procedures or service level agreements fit with wider Council objectives. To lead in developments in IT for the service including testing. To be a focus for innovation in the service. You will be responsible to: To lead on and manage the Housing Compliance team for all service complaints, Freedom of Information and service access requests, making sure that they are responded to and managed within the timescales set by the Housing Ombudsman's Complaints Handling Code and any statutory or regulatory standards. To lead and manage all responses ensuring that they meet a high-quality standard and address the outcomes requested by the originator. To lead and manage the compilation of reports on the number, type and outcomes of the complaints for various audiences including tenant board, scrutiny panel and senior management. To lead and manage the identification of themes arising from complaints that need to be addressed, and to bring regular reports to the Housing Management Team, and to so that these can be assessed and implemented where required. To motivate and manage Housing Compliance officers and ensure that all performance targets are met. To lead on and manage the Housing Compliance Team on a continuous review and updating of all policies and procedures across the service to ensure that they are in place across and are up to date and compliant with legislation and good practice. To ensure that any new legislation is identified, analysed and the implications of this highlighted to senior management and to provide regular reports on this. To lead on and project manage achieving and maintaining any service accreditations including quality management. To lead on and manage performance reporting, ensuring that data is accurate, and oversee the collation of this on a regular basis for monthly performance reports and for the requirements of the Housing Ombudsman and the Regulator of Social Housing. This should include but not be limited to the TSMs and the Consumer Standards. To devise and lead on performance measurement frameworks and review performance against targets regularly. To lead on benchmarking data, ensuring that it is collated and submitted within required timescales and to a high standard, negotiating with other services as necessary. To lead on and manage analysis and support on the annual STAR survey report to identify key areas for performance improvement across the service. Lead on and project manage initiatives to improve the housing service. To support the housing management team to manage the strategy and actions plans for service improvement. To support the service to identify how it can support the Council's wider aims such as, but not limited to the 2040 vision, the green agenda and carbon neutrality and Luton as a Marmot Town. Skills and Experience: Demonstrable experience of managing performance analysis or policy development and in social housing management or similar Excellent communication skills, both in writing and verbally with a wide range of people in difficult situations and to consult with a range of people including customers, internal colleagues and external agencies and at senior level representing the department, includes ability to maintain positive relationships Able to operate at senior level, creating and maintaining positive relationships and representing the department Able to analyse complex data and to prepare complex reports for a variety of the audiences Able to provide complex advice on and offer realistic solutions to complicated and sensitive matters Able to write clear and concise reports and maintain accurate manual and computerised records In depth knowledge of current housing legislation, regulations and practice including In depth knowledge of legislation relating to the management of anti social behaviour Able to attend meeting and sites and respond to emergencies throughout the Borough and outside of normal working hours, including weekends. (Frequency: daily) About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Connect2Luton are excited to recruit a CX Housing Build Specialist on behalf of Luton Borough Council. Role To build and configure the Civica Cx Housing solution based on the process requirements documented in the process maps. If there are queries, then check with the Business Analyst who documented the processes as well as relevant Workstream Leads and SMEs. Build any associated forms and communication. Document and follow up on any/all technical issues coming out from the build using the Issues Log. Carry out functional testing to ensure the configuration works as Request support from Civica consultants (via the Civica PM) where required. Check the configuration with relevant Workstream Leads and SMEs to ensure it is ready for UAT. Work with the Testing Lead, Workstream Leads and SMEs to develop the UAT scripts. Support the UAT by providing guidance on using the system to business users and documenting issues (in the Issues Log) coming out of UAT and addressing these internally or via Civica UAT support. Working with the Training Lead and trainers to help develop training material, and support delivery of training. Work on preparations for cutover, ensuring configuration copied across in Live system is correct. At cutover, after data migration, carry out general functionality testing to ensure the system is functioning correctly. Provide support to users during Early Life Support. Work with the Embedding Lead to respond to support or tweaks required in live operation. Major process changes will require change control. About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Connect2Luton are excited to recruit a Cook on behalf of Luton Borough Council. Main purpose of position: Responsible for all activities involved in the preparation and cooking of meals, including the provision of special dietary meals. Supporting the Domestic You will be responsible to: Prepare, cook and produce food and drink as directed using agreed methods, industrial kitchen equipment and using fresh food and convenience food commodities (e.g. freeze-dried, dehydrated etc.), including the production of fast foods and unusual dishes including the production of fast foods and unusual dishes, ensuring the children and young people have balanced and nutritional meals whilst providing variety and choice. Maintain all kitchen areas, equipment, crockery and utensils, in line with agreed Health and Safety standards/ LBC procedures, including "in-depth" cleaning, using specialised methods and products covered by COSHH. Support the Domestic in the maintenance of the cleaning of the rest of the building. Menu preparation, portion control and ordering supplies. Deputise for the Cook in Charge as necessary. Maintain all related administrative records in line with OFSTED and other legislative requirements e.g. menus, cleaning schedules. Skills and Experience: Some experience of working in an industrial cooking environment Able to order food and monitor stock levels and contribute to menu planning Able to carry out domestic duties within the building Able to deal with a wide range of people within and outside the hub including young people with additional needs, suppliers/equipment manufacturers Able to work on own initiative and as a team member Knowledge of dietary requirements for children Food Hygiene Certificate Able to lift/move and handle, using lifting aids, if appropriate (after training) in line with Health and Safety regulations Able to work and share bank holiday and weekend working with the Cook in Charge About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Connect2Luton are excited to recruit a Pest Control Officer on behalf of Luton Borough council. Purpose of position: To carry out pest control treatments, investigate and take action to prevent or minimise infestations and to discharge the council's statutory duties in connection with stray dogs in order to protect and enhance Luton's environment. Principal Responsibilities: Respond to a range of pest control service requests by undertaking detailed inspections of premises. Select and monitor appropriate treatment programmes for the control of rodents, insects and other pests. Ensuring response times to all service requests are within Departmental guidelines Undertake site surveys to identify structural defects to premises and accumulations of waste, identify remedial work and prepare associated legal notices as necessary And enforce relevant legislation in consultation with occupants, owners, landlords and agents Investigate a range of dog-related service requests and undertake frequent patrols of open spaces and highways for the purpose of detecting, seizing and kennelling stray dogs in accordance with established procedures. Be responsible for ascertaining the owner and take all reasonable steps for repatriation Maintain accurate records of all dog related and pest control activity, in order to facilitate effective customer care, an efficient and humane dog warden service and to comply with the council's enforcement policy Keep the pest control/dog warden vehicle in a clean and tidy condition at all times for animal welfare and health and safety purposes Skills and Experiences: Demonstrable experience of working directly with members of the public Experience of handling and caring for dogs of different sizes and temperaments Able to deal politely and tactfully with a wide range of people, some of whom may be angry, upset or difficult Able to give advice within specific guidelines Able to maintain accurate written/computer based records Able to write factual letters and reports Able to add, subtract, multiply, divide and calculate mixture proportions and quantities Able to use Microsoft Office products, in particular Word, Excel, Outlook and PowerPoint Able to converse with ease with members of the public and provide effective help or advice in accurate and fluent spoken English Demonstrable understanding of equality issues and legislation and how these impact on service delivery Demonstrable practical and theoretical knowledge of pest control methods, materials and enforcement procedures Some knowledge of structural defects in buildings A relevant pest control qualification (e.g. RSH Diploma in Pest Control Able to travel to sites and locations throughout the Borough on a daily basis Able to carry and use spraying equipment and extending ladders A valid driving licence About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Connect2Luton are excited to recruit a Technical Business Analyst on behalf of Luton Borough Council. Main purpose of position: The Technical Business Analyst will be working with the Telephony Replacement and Transformation Project Managers to support the migration from current legacy /traditional phone solution to new model (soft phones, UC, new contact centre platform) and providing services Borough wide including call centres. Adapting the existing structure with new functionality - interfacing with mobiles and laptops - negating the need for desktop phones. Whilst improving the resident experience and unifying the ways people contact the organisation. A user profiling exercise is to be conducted to understand the business needs across the whole organisation including contact centre and departmental teams. To inform the final new design and licensing numbers for the new solution. Skills and Experience: Strong technical Business Analysis experience with capability to capture and record technical requirements using a variety of approaches (e.g. interview/workshop) Experience of working on 1 or more Telephony projects including within a call centre is required. Exposure to Telephony projects involving Unified Comms (UC), VoIP, legacy telephony systems, MS Teams and contact centres. Knowledge of PCI compliance. Able to convert these requirements into the format needed to support the project Able to communicate technical information/concepts with technical and non-technical stakeholders/users/internal IT colleagues Challenge/question the 'normal' way things are done. Worked with 3rd party suppliers Logical approach to work and attention to detail Public sector knowledge will be beneficial. About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Connect2Luton are excited to recruit a Site Manager on behalf of Luton Borough Council. Main purpose of position: To manage and oversee all site works (see definition below) including preparing sites prior to commencement of construction work, to plan projects and ensure that they meet agreed specifications, budgets, and timescales. The jobholder will play an important role in ensuring the BTS meets its construction requirements as well as contributing to the achievement of BTS' aims and operational objectives. As a Site Manager, you will be responsible to: Prepare multiple sites prior to the commencement of construction work (to set out the site and organise facilities) plan and control the day-to-day operation of the team and contracted staff to ensure project deadlines are met. Manage and direct supervisors and trade persons advising on technical matters as required; ensure that all local arrangements have been made to enable the works to be carried out and materials are at hand/on order. Required to manage all aspects on health and safety for each project, identify training needs and implement and use modern building techniques and practices. Plan projects and ensure that they meet agreed specifications, budgets and timescales and to oversee building work. Assign and allocate work, and motivate the team to ensure all works are completed within the prescribed time, ensure maximum use is made of the labour resource to achieve maximum output levels; ensure that all holidays and sickness are recorded within the appointment diary. Required to read and understand building plans carrying out works using best practice while fully complying with building regulations. Liaising with clients and reporting progress, professional staff (such as architects, building control and surveyors) and the public. Meet with subcontractors. Make safety inspections ensuring construction and site safety. Carry out regular and random inspections on works in progress, general safety inspections including working at heights and scaffold use, to confirm that quality and progress are acceptable and all targets are being met. Check for the quality of work (maintain quality control procedures) and materials used and initiate any remedial work where specified standards have not been met. Provide direction and guidance as required to contractors or sub contractors working on site as required. Checking and preparing site reports, designs and drawings. Authorise all stores and purchase requests, ensuring that materials are purchased and that stock is managed and monitored effectively in accordance with defined procedures. Undertake problem solving by addressing issues and identifying defects, making recommendations for action. Complete risk assessments and method statements, prior to commencement of works. Monitor employee/team performance and sickness against an agreed standard and take remedial action as necessary. Carry out the first stage of the formal disciplinary procedures when required. Control packages and a program to ensure that the project is completed on time and to the required standards. Skills and Experience: Demonstrable experience of building maintenance / building construction and working with Schedule of Rates, and to specifications including the allocation of labour and materials Able to manage, control, plan and organise human and material resources to ensure that outputs, standards, targets and deadlines are met Able to interpret written requests and construction drawings as well as produce specifications, drawings, estimates, technical reports and give advice where necessary in compliance with policy and procedures Able to communicate effectively and politely, in writing and verbally, with a range of people including contractors and customers Demonstrable understanding of building industry and awareness of commercial aspects Knowledge of relevant regulatory and legislative requirements including Health & Safety A recognised building trade qualification e.g. City/Guilds in a recognised building trade First Aid Fire marshall Scaffold inspection Able to attend meetings, sites and venues as required throughout the UK, undertaking work outside normal office hours, including weekends and able to respond to emergencies outside normal office hours About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Connect2Luton are excited to recruit a Senior HR Adviser on behalf of Luton Borough Council. Main purpose of position: Provide a professional and specialist advisory and support service to senior managers and other clients on a full range of human resources and business support matters. Provide specialist HR advice and support that is consistent with Council and external employer's policies and procedures, employment law, best professional practice, and which meets statutory requirements and agreed service standards. Provide support across the whole HR Division, on complex and large-scale matters, as necessary in order to meet service demands and priorities, project delivery, policy development and support the provision of training as required. You will be responsible to: As a senior HR Adviser, to provide professional advice, guidance and logical solutions to line-management and staff on the full range of HR conditions of service and employment-related issues Manage and monitor a range of casework to include investigatory and sickness absence interviews, disciplinary hearings, grievance hearings and appeals. This will be on a broad range of cases from routine through to the most complex casework and matters that are 'high risk' to the Council. Prepare for and represent the Division at meetings, negotiations, interviews and hearings Undertake negotiations with trade unions and employee representatives in both formal and informal situations and on a range of routine to complex, 'high risk' issues. Provide a broad range of advice and support on organisational change, in line with organisational change policy Ensure that the employers' policies are developed and implemented to reflect equal opportunities, legal requirements and best practice Provide a senior HR input into the on-going review, development and implementation of HR policy and strategy and the procedures that support them, ensuring consistency and compliance with employment law. Provide HR project lead in project work and specific policy development as directed by the HR Team/Business Manager, covering both departmental and wider corporate issues. Skills and Experience: In-depth interpersonal skills - able to consult, influence and contribute to negotiations with a wide range of people at a senior level Able to demonstrate a creative approach to problem solution, analysis and interpretation of employee-related matters Apply a broad understanding of HR issues and policy Able to understand qualities issues in detail and anticipate their impact on services Substantial knowledge of employment law and best practice within HR Professionally qualified member of the Chartered Institute of Personnel and Development or equivalent level qualification or equivalent extensive experience and able to demonstrate continuing professional development About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Role LSAB & LSCB Development and Improvement Officer Contract Temporary Grade M1 Pay £18 - £19.31 per hour Connect2Luton are excited to recruit a Development and Improvement Officer on behalf of Luton Borough Council within their Luton Safeguarding Adults and Children's Board department! As a Development and Improvement Officer, you will be responsible for supporting the strategic manager and unit in ensuring the effective management of the Boards priorities. To be successful in this role you must be able to deputise for the strategic manager as required. About the Role To support the work of the LSCB/ SAB in undertaking its various functions through supporting the Board and sub groups. To signpost organisations, professionals, public to advice, information on effective safeguarding for adults and children. Deputise for the Strategic Manager as and when required to ensure that the management function of the Board is fully supported. To support the unit in the co-ordination and management of local child safeguarding practice reviews; safeguarding adult reviews and learning reviews. To lead on development of briefings based on the learning from SARS, etc. and ensure the wider dissemination of lessons learnt. To lead on the undertaking of multi-agency audits. About you A recognised professional qualification at degree level, or relevant equivalent experience in for example, social work, health, education, probation or the police force. Knowledge of safeguarding law, guidance for children or adults. Knowledge of collaborative arrangements for safeguarding in either children or adults. Ability to analyse a variety of data from different sources, to determine trends for decision making. An ability to communicate effectively orally and in writing with a variety of people. Excellent interpersonal skills, including the ability to relate with young people and their families. Be able to demonstrate equal opportunities, anti-discriminatory practice and to optimising the views of children and vulnerable adults. Willing to be flexible to adjust working arrangements with notice, to meet changing demands and priorities. Able to attend sites and venues as required throughout the UK. About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract and interim roles at the Council. Our heritage and being local government owned means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton, part of Luton Borough Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.

Role: LEGAL ASSISTANT DEPARTMENT : CORPORATE AND CUSTOMER SERVICES Connect2Luton are excited to recruit a Legal Assistant on behalf of Luton Borough Council within their Corporate and Customer Services department. Main purpose of position: To assist the Social Services lawyers in the provision of their services to the Departments of the Council exercising social services responsibilities, with an emphasis on childcare litigation. As a Legal Assistant , you will be responsible to: Manage, with supervision, tasks in relation to simple cases such as discharge of care, forced marriage and cases coming in from other local authorities in respect of designation Correspond with court, parties, experts, clients and counsel as required. With supervision, to support the team with case management for care cases and any other duties as may be required by the Principal Solicitor (Social Services) Receive requests from the courts for special guardianship orders, section 7 reports and section 37 investigations and ensure that such requests are complied with. Read such reports and ensure they are compliant with law and guidance and factually correct Liaise with Police and other Local Authorities in relation to requests for disclosure within the 2013 Protocol. Liaise between requester and client department to complete disclosure requests. Redact third party information from documents to ensure there are no data protection breaches, as relevant Prepare social work chronologies and briefs to counsel, take statements from witnesses, sit behind counsel and take a note of proceedings where required Field telephone calls and general enquiries from clients, courts and other parties Manage, with supervision, the cases proceeding to adoption by liaising with client department and the court to ensure timescales are met Manage, with supervision, the Duty Scheme for the handling of queries from the client department and the keeping of records in respect of queries received, manage allocation of legal planning meetings (LPMs) and LPM agendas on a weekly basis and public law outline (PLO) meetings Draft letters and other necessary documents, file and serve documents, deliver documents and arrange meetings where required by a social services lawyer Skills and Experience Demonstrable experience of working in a childcare and/or another legal environment Local Government experience Able to undertake routine legal and administrative tasks in a busy office with a minimum of supervision and also with some supervision where required Able to plan and prioritise own caseload to meet targets and deadlines Communicate effectively (orally and in writing) with client departments, external legal advisers, court staff and other professionals Able to work as part of a team in a busy office environment Demonstrable knowledge of key social services legislation, in particular the Children Act 1989 and data protection legislation Demonstrable knowledge of key processes in litigation - issuing of proceedings, service of documents, filing and serving of evidence, complying with court directions etc Parts 1 or 2 Chartered Institute of Legal Executives (CILEX) (formally ILEX) ; Legal Practice Course (LPC) Other legal education or qualification Post 16 qualifications in English A high level of integrity - able to deal with matters confidentially and with sensitivity An understanding of, and commitment to client care About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates Connect2Luton, part of Luton Borough Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.

Role Housing Asset Senior Project Manager Contract Permanent Grade M2 Pay £19.85 - £21.51 per hour Connect2Luton are excited to recruit a Housing Asset Senior Project Manager on behalf of Luton Borough Council within their Population Wellbeing department! As a Housing Asset Senior Project Manager, you will be responsible for providing a high quality professional Senior Project Management service with responsibility for the commissioning and delivery of major and complex programmes. To be successful in this role you must be able to lead, manage and develop a team of Project Managers. About the Role Strategically manage and lead the Housing Asset Project management team. To provide leadership and professional management. Manage the team budgets in close liaison with the Housing Asset Manager. Efficiently manage the preparation of specifications, drawings and contract documentation related to repairs, maintenance and ancillary works. Ensure that accurate and up-to-date records and attribute information are provided to the Housing Asset Manager and maintained in the Council's Housing Asset Information Systems. Monitor and manage the performance of contractors and specialists using defined performance frameworks and quality auditing. Develop relationships with partners and stakeholders and provide technical advice to staff, members and residents as required. Lead and motivate staff and ensure they have access to all Council and BTS policies and procedures and are working in line with these and all other relevant regulations and legislation, including prescribed standards of probity About you Substantial experience of specifying and implementing building construction / maintenance projects at a senior level. In depth experience in contract & project management including budget setting and monitoring. Able to survey, inspect and measure dwellings. Demonstrable people management skills. Demonstrable communication skills to deal with public / agencies with ability to consult / influence and negotiate. Able to interpret written requests, drawings and produce project briefs and technical reports. Able to work to deadlines and maintain expenditure within budget allocations. Expertise and Skills with building construction, defects and remedies, building services, drainage and sewerage services. Health and Safety, Environmental legislation. Recognised degree qualifications related to the Construction and Building industry or equivalent professional qualification. Chartered member of relevant professional body i.e. CIOB, RICS. Able to attend meetings and undertake work outside normal office hours, including weekends and able to respond to emergencies outside normal office hours. Able to attend sites and venues as required throughout the UK. Able to undertake surveys and inspections including using ladders, working at height and in confined spaces etc. About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract and interim roles at the Council. Our heritage and being local government owned means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.

Role Business Support Officer Contract Temporary Grade L4 Pay 10.83 Connect2Luton are excited to recruit a Business Support Officer on behalf of Luton Borough Council within their Chief Executive's department! As a Business Support Officer you will responsible provide administrative and secretarial support to all Members of the Council including the Mayor and to provide business support functions to th...... click apply for full job details

Role Team Supervisor - Operations Contract Temporary Duration 6 months Grade M1 Pay 17.06 Connect2Luton are excited to recruit a Team Supervisor on behalf of Luton Borough Council within Population Wellbeing department ! As a Team Supervisor you will responsible to manage and co-ordinate all day to day aspects of on site works and ensuring that materials and human resources are available, appointments a...... click apply for full job details

Role: Practise Lead Team: Family Wellbeing Service Grade: M3 Connect2Luton are excited to recruit a Practise Lead on behalf of Luton Borough Council within their population wellbeing department. About the Role To assist the Practice Manager with managing and directing a Family Wellbeing Service Hub, staff team, resources and budgets in order to identify, assess and provide services/intervention to su...... click apply for full job details

Role: Deputy Team Manager Team: Children Families Social Work Service Grade: M3 Connect2Luton are excited to recruit a Deputy Team Manager on behalf of Luton Borough Council About the Role To work closely with the Team Manager in managing and directing teams within the Corporate Parenting Service, resources and budgets in order to recruit and assess foster carers and connected persons carers; ident...... click apply for full job details