Overview LOCATION: Heathrow Airport SHIFT PATTERN: 4 on 2 off WORKING HOURS: 40 HOURS PER WEEK PAY RATE: £14.71 per hour Main Duties & Responsibilities To greet all passengers at the host desk ensuring that high standards of service are maintained. The Host should ensure that they provide all passengers with legendary service, assess requirements of the passenger and allocate Customer Service Agent (CSA). Working as a member of the Host team, you will also be responsible for assisting with leading the operation on a day-to-day basis in collaboration with the management team. Ensuring team members assigned to the shift follow operational, quality, legislative and Company guidelines. You will also be responsible to ensure customers receive a positive, safe and enhancing experience whilst at Heathrow Airport. To man the host desk (either landside or airside) meeting and greeting the passengers from point of notification upon arrival. Ensure that all passengers are booked into the tracking and allocation system. Ensure all jobs are allocated to the CSA's mobile device (PDA) Ensure full customer service is provided to all passengers at each hosting point. Ensure you fully adhere to the SLA times for all passengers both landside and airside. Expedite a smooth transfer throughout the terminals. Allocate the CSAs to provide service, when required. Manage the operation proactively to ensure that flights depart on time (offloads and loading) and that customer service standards are met. Ensure all passengers are in the system and closed with comments where needed. Ensure all CSAs communicate with you immediately after arriving at the Host Desk. Immediately report any equipment faults and record job report numbers to the Service Deliver Manager. Immediately report and record any injuries or accidents to yourself or customers to the Service Delivery Manager. Identify potential SLA failures and highlight to a Service Delivery Manager. Ensure passengers are greeted respectfully. Ensure the CSAs follow the correct protocol for use of all equipment. Ensure the CSAs introduce themselves, ask passengers what assistance is required, explain the process and prepare the passenger for the security part of the journey. Complete an incident/accident report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers). During delays or disruption liaise with the Allocator and handling agent to ensure that passengers are kept up to date. Call Allocators to inform them of all additional passengers. Communicate effectively with management and other teams on company, operational and training issues. Ensure all agents are properly equipped with uniform and operational equipment daily, escalating issues to Service Deliver Manager as appropriate. Ensure that every member of the team maintains the highest standards of personal hygiene and appearance in line with company standards. Perform any other duties which may be reasonably required by your line manager or the company. To escalate any adverse situations arising or developing on a shift to the Service Delivery Manager as appropriate. Person Specification Effectively manage, coach and mentor team to meet service level agreements. Maintain a professional image at all times. Ability to deal calmly and reasonably in pressurised situations. The ideal candidate will have a background of working within the customer service/ customer care industry and have knowledge of working with those who require special assistance. We are seeking candidates who have a real passion for people, delivering excellent customer service on a daily basis. Set a good example at all times. Previous Airline &/or Airport experience is desired although not essential as full training will be provided. Competent IT skills, the position holder will need to use ABM systems and communicate effectively via email. Excellent communication skills with an empathic nature. You must be competent at English language skills including speaking, reading and writing. Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance. Ability to deal calmly and confidently with all demands from the public. Champion principles of equality, inclusion and diversity. Essential Valid Right to work documentation. 5-year checkable employment/education history, ideally with a maximum of 5 references for vetting purposes. Must pass a basic DBS check. Overseas Criminal Record Check (if applicable). Available for very early morning shifts, outside of normal public transport times. Able to obtain an airside pass that allows you access to security restricted areas. Must be willing to work weekend and shifts. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: resources on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Feb 26, 2026
Full time
Overview LOCATION: Heathrow Airport SHIFT PATTERN: 4 on 2 off WORKING HOURS: 40 HOURS PER WEEK PAY RATE: £14.71 per hour Main Duties & Responsibilities To greet all passengers at the host desk ensuring that high standards of service are maintained. The Host should ensure that they provide all passengers with legendary service, assess requirements of the passenger and allocate Customer Service Agent (CSA). Working as a member of the Host team, you will also be responsible for assisting with leading the operation on a day-to-day basis in collaboration with the management team. Ensuring team members assigned to the shift follow operational, quality, legislative and Company guidelines. You will also be responsible to ensure customers receive a positive, safe and enhancing experience whilst at Heathrow Airport. To man the host desk (either landside or airside) meeting and greeting the passengers from point of notification upon arrival. Ensure that all passengers are booked into the tracking and allocation system. Ensure all jobs are allocated to the CSA's mobile device (PDA) Ensure full customer service is provided to all passengers at each hosting point. Ensure you fully adhere to the SLA times for all passengers both landside and airside. Expedite a smooth transfer throughout the terminals. Allocate the CSAs to provide service, when required. Manage the operation proactively to ensure that flights depart on time (offloads and loading) and that customer service standards are met. Ensure all passengers are in the system and closed with comments where needed. Ensure all CSAs communicate with you immediately after arriving at the Host Desk. Immediately report any equipment faults and record job report numbers to the Service Deliver Manager. Immediately report and record any injuries or accidents to yourself or customers to the Service Delivery Manager. Identify potential SLA failures and highlight to a Service Delivery Manager. Ensure passengers are greeted respectfully. Ensure the CSAs follow the correct protocol for use of all equipment. Ensure the CSAs introduce themselves, ask passengers what assistance is required, explain the process and prepare the passenger for the security part of the journey. Complete an incident/accident report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers). During delays or disruption liaise with the Allocator and handling agent to ensure that passengers are kept up to date. Call Allocators to inform them of all additional passengers. Communicate effectively with management and other teams on company, operational and training issues. Ensure all agents are properly equipped with uniform and operational equipment daily, escalating issues to Service Deliver Manager as appropriate. Ensure that every member of the team maintains the highest standards of personal hygiene and appearance in line with company standards. Perform any other duties which may be reasonably required by your line manager or the company. To escalate any adverse situations arising or developing on a shift to the Service Delivery Manager as appropriate. Person Specification Effectively manage, coach and mentor team to meet service level agreements. Maintain a professional image at all times. Ability to deal calmly and reasonably in pressurised situations. The ideal candidate will have a background of working within the customer service/ customer care industry and have knowledge of working with those who require special assistance. We are seeking candidates who have a real passion for people, delivering excellent customer service on a daily basis. Set a good example at all times. Previous Airline &/or Airport experience is desired although not essential as full training will be provided. Competent IT skills, the position holder will need to use ABM systems and communicate effectively via email. Excellent communication skills with an empathic nature. You must be competent at English language skills including speaking, reading and writing. Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance. Ability to deal calmly and confidently with all demands from the public. Champion principles of equality, inclusion and diversity. Essential Valid Right to work documentation. 5-year checkable employment/education history, ideally with a maximum of 5 references for vetting purposes. Must pass a basic DBS check. Overseas Criminal Record Check (if applicable). Available for very early morning shifts, outside of normal public transport times. Able to obtain an airside pass that allows you access to security restricted areas. Must be willing to work weekend and shifts. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: resources on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
LOCATION: MCARTHUR GLEN - BRIDGEND SHIFT PATTERN: 4 ON 4 OFF SHIFTS, 42 hours per week PAY RATE: £13.45 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! OVERVIEW OF JOB DESCRIPTION ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role. KEY RESPONSIBILITIES: To readily interact with all visitors/tenants within the shopping Centre, delivering first class customer focused service. Carry out regular patrols of the shopping Centre as detailed in the site Assignment Instructions. Be professional, pleasant, friendly, courteous, and helpful always. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. To ensure that the site is a safe and non-threatening environment for all visitors/tenants. Liaising with site control room proactively reacting to incidents Help third party contractors/visitors ensuring all site procedures/policies are adhered to. To liaise closely with statutory authorities, dealing with incidents Ensure radio procedures are always adhered to. Undertake any other reasonable duties as required to meet the needs of the business. N.B - Core tasks are as above, although this list is not exhaustive. REQUIRED SKILLS AND EXPERIENCE: Have knowledge of Assignment Instructions (AI's) Excellent written and verbal communication skills. Customer/Client focused. Must be able to work under pressure. Basic computer literacy required. ESSENTIAL: SIA Guarding or Door Supervisor license. SIA CCTV license We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Feb 22, 2026
Full time
LOCATION: MCARTHUR GLEN - BRIDGEND SHIFT PATTERN: 4 ON 4 OFF SHIFTS, 42 hours per week PAY RATE: £13.45 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! OVERVIEW OF JOB DESCRIPTION ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role. KEY RESPONSIBILITIES: To readily interact with all visitors/tenants within the shopping Centre, delivering first class customer focused service. Carry out regular patrols of the shopping Centre as detailed in the site Assignment Instructions. Be professional, pleasant, friendly, courteous, and helpful always. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. To ensure that the site is a safe and non-threatening environment for all visitors/tenants. Liaising with site control room proactively reacting to incidents Help third party contractors/visitors ensuring all site procedures/policies are adhered to. To liaise closely with statutory authorities, dealing with incidents Ensure radio procedures are always adhered to. Undertake any other reasonable duties as required to meet the needs of the business. N.B - Core tasks are as above, although this list is not exhaustive. REQUIRED SKILLS AND EXPERIENCE: Have knowledge of Assignment Instructions (AI's) Excellent written and verbal communication skills. Customer/Client focused. Must be able to work under pressure. Basic computer literacy required. ESSENTIAL: SIA Guarding or Door Supervisor license. SIA CCTV license We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
LOCATION: CHELMSLEY WOOD SHOPPING CENTRE SHIFT PATTERN: Various Mon-Sun, 40 hours per week PAY RATE: £12.21 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! ROLE OVERVIEW AND PURPOSE This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. KEY RESPONSIBILITIES Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise Safeguard all the sites are safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedure Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve Record/log all non-conformances and emergencies with the appropriate control room operatives Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices Maintain vigilance and highlight/manage unauthorised access by banned individuals Ensure radio procedures are always adhered to Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager Ensure a timely response to all security issues and events Complete all training requirements as requested by line manager Be available to cover at least one additional shift per month if requested to cover absence/annual leave Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team Any other duties as assigned by your manager to support the team and ensure the smooth operation of the business will be communicated to you REQUIRED SKILLS AND EXPERIENCE Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary. To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre SIA and CCTV license essential First Aid Training We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our ABOUT ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Feb 22, 2026
Full time
LOCATION: CHELMSLEY WOOD SHOPPING CENTRE SHIFT PATTERN: Various Mon-Sun, 40 hours per week PAY RATE: £12.21 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! ROLE OVERVIEW AND PURPOSE This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. KEY RESPONSIBILITIES Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise Safeguard all the sites are safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedure Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve Record/log all non-conformances and emergencies with the appropriate control room operatives Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices Maintain vigilance and highlight/manage unauthorised access by banned individuals Ensure radio procedures are always adhered to Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager Ensure a timely response to all security issues and events Complete all training requirements as requested by line manager Be available to cover at least one additional shift per month if requested to cover absence/annual leave Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team Any other duties as assigned by your manager to support the team and ensure the smooth operation of the business will be communicated to you REQUIRED SKILLS AND EXPERIENCE Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary. To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre SIA and CCTV license essential First Aid Training We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our ABOUT ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
A global facility services provider is seeking a dedicated Security Officer in Bridgend. This role involves ensuring exemplary standards of security and customer service for site visitors. Key duties include interacting with the public, conducting patrols, and maintaining a safe environment. Candidates must possess an SIA Guarding or Door Supervisor license and an SIA CCTV license. This position offers a pay rate of £13.45 per hour, with a shift pattern of 4 on 4 off, totaling 42 hours per week.
Feb 22, 2026
Full time
A global facility services provider is seeking a dedicated Security Officer in Bridgend. This role involves ensuring exemplary standards of security and customer service for site visitors. Key duties include interacting with the public, conducting patrols, and maintaining a safe environment. Candidates must possess an SIA Guarding or Door Supervisor license and an SIA CCTV license. This position offers a pay rate of £13.45 per hour, with a shift pattern of 4 on 4 off, totaling 42 hours per week.
LOCATION: Guildhall Shopping Centre PAY RATE: £13.85 per hour SHIFT PATTERN: 4 on 4 off (10 hours shift), 35 hours per week If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors of the site. KEY RESPONSIBILITIES Readily interact with all visitors/tenants, delivering first class customer focused service Carry out regular patrols of the centre as detailed in the site assignment Instructions. Complete any routine testing of health and safety equipment, or site systems. CCTV monitoring Continuously look for opportunities to be of assistance to visitors of the shopping centre, proactively helping wherever an opportunity arises. Ensuring all incidents are managed in accordance with site policies and procedures. Record/log all non-conformances and emergencies with the appropriate control room operatives. Good communication skills, with the ability to liaise with colleagues, retailers, management, and the police. Deal efficiently and effectively with all emergencies, ensuring the Centre team always kept fully informed. Control the access/egress of contractors, visitors on site. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access of banned individuals. Ensure radio procedures are always adhered to. Undertake any other reasonable duties as required to meet the needs of the business or as requested by your line manager. Patience and the ability to remain calm in stressful situations. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. Be flexible to cover additional shifts, for absence/annual leave/training. Liaise closely with the housekeeping team, delivering one service and highlight opportunities in working as one team. REQUIRED SKILLS AND EXPERIENCE CP, Door supervisor, or Security SIA badge (required) CCTV badge (desirable) Driving licence (desirable) First aid trained (desirable) IOSH/Fire marshal, or other relevant H & S qualifications (desirable) Basic computer knowledge, Word, Excel. Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard. One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary. To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Feb 21, 2026
Full time
LOCATION: Guildhall Shopping Centre PAY RATE: £13.85 per hour SHIFT PATTERN: 4 on 4 off (10 hours shift), 35 hours per week If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors of the site. KEY RESPONSIBILITIES Readily interact with all visitors/tenants, delivering first class customer focused service Carry out regular patrols of the centre as detailed in the site assignment Instructions. Complete any routine testing of health and safety equipment, or site systems. CCTV monitoring Continuously look for opportunities to be of assistance to visitors of the shopping centre, proactively helping wherever an opportunity arises. Ensuring all incidents are managed in accordance with site policies and procedures. Record/log all non-conformances and emergencies with the appropriate control room operatives. Good communication skills, with the ability to liaise with colleagues, retailers, management, and the police. Deal efficiently and effectively with all emergencies, ensuring the Centre team always kept fully informed. Control the access/egress of contractors, visitors on site. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access of banned individuals. Ensure radio procedures are always adhered to. Undertake any other reasonable duties as required to meet the needs of the business or as requested by your line manager. Patience and the ability to remain calm in stressful situations. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. Be flexible to cover additional shifts, for absence/annual leave/training. Liaise closely with the housekeeping team, delivering one service and highlight opportunities in working as one team. REQUIRED SKILLS AND EXPERIENCE CP, Door supervisor, or Security SIA badge (required) CCTV badge (desirable) Driving licence (desirable) First aid trained (desirable) IOSH/Fire marshal, or other relevant H & S qualifications (desirable) Basic computer knowledge, Word, Excel. Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard. One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary. To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
A leading facility services provider is seeking Security personnel for Guildhall Shopping Centre in Exeter. The role requires engaging with visitors, conducting patrols, monitoring CCTV, and managing security incidents. Candidates must have a valid Security SIA badge and good communication skills. The position offers £13.85 per hour with a 4 on 4 off shift pattern, and the ideal candidate will demonstrate professionalism and a customer service or team-oriented approach.
Feb 21, 2026
Full time
A leading facility services provider is seeking Security personnel for Guildhall Shopping Centre in Exeter. The role requires engaging with visitors, conducting patrols, monitoring CCTV, and managing security incidents. Candidates must have a valid Security SIA badge and good communication skills. The position offers £13.85 per hour with a 4 on 4 off shift pattern, and the ideal candidate will demonstrate professionalism and a customer service or team-oriented approach.
A leading facility services provider in Oxford seeks a dedicated Service Team Leader. The role entails managing a diverse team to ensure the highest standards in security, cleaning, and waste management. Applicants should have front-line leadership experience and a passion for customer service. Competitive pay of £15.00 per hour is offered, alongside various benefits including mental health support and access to a GP service.
Feb 07, 2026
Full time
A leading facility services provider in Oxford seeks a dedicated Service Team Leader. The role entails managing a diverse team to ensure the highest standards in security, cleaning, and waste management. Applicants should have front-line leadership experience and a passion for customer service. Competitive pay of £15.00 per hour is offered, alongside various benefits including mental health support and access to a GP service.
LOCATION: Oxford North HOURS: 42 hours per week SHIFT PATTERN: 4 ON 4 OFF PAY RATE: £15.00 per hour Role Overview We areseekinga dedicated and experiencedService Team Leaderto join our management team, overseeing a multi-disciplined team of Cleaners, Security Guards, and Waste Operatives. As aService Team Leader, you will play a crucial role in delivering andmaintainingthe highest standards ofSecurity and Environmental serviceswithin a busy, town centre-based shopping and leisure facility. Key Responsibilities Lead, support, and motivate your team to ensure the highest service standards in Security, Cleaning, and Waste Management. Develop yourself and your team throughongoing training, coachingand mentorship. Foster apositive and inclusive work environment, ensuring all team members feel valued and respected. Ensure smooth daily operations by effectivelyprioritizing and delegating tasksaccording to business, team, and individual needs. Maintain excellentcustomer service, ensuring visitors experience a safe, clean, and welcoming environment. Key Attributes & Skills Apassion for customer service, ensuring our customers are at the heart of everything we do. Previousfront-line leadership experiencein eitherHousekeeping or Security. Ability todevelop and inspireteam members, supporting their professional growth. Aclear and articulate communicator, capable of engaging effectively with colleagues, management, and customers. Strongdecision-making and task prioritizationskills,maintainingefficiency and high service levels. A professional and proactive approach toproblem-solvingand conflict resolution. Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis About ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Feb 06, 2026
Full time
LOCATION: Oxford North HOURS: 42 hours per week SHIFT PATTERN: 4 ON 4 OFF PAY RATE: £15.00 per hour Role Overview We areseekinga dedicated and experiencedService Team Leaderto join our management team, overseeing a multi-disciplined team of Cleaners, Security Guards, and Waste Operatives. As aService Team Leader, you will play a crucial role in delivering andmaintainingthe highest standards ofSecurity and Environmental serviceswithin a busy, town centre-based shopping and leisure facility. Key Responsibilities Lead, support, and motivate your team to ensure the highest service standards in Security, Cleaning, and Waste Management. Develop yourself and your team throughongoing training, coachingand mentorship. Foster apositive and inclusive work environment, ensuring all team members feel valued and respected. Ensure smooth daily operations by effectivelyprioritizing and delegating tasksaccording to business, team, and individual needs. Maintain excellentcustomer service, ensuring visitors experience a safe, clean, and welcoming environment. Key Attributes & Skills Apassion for customer service, ensuring our customers are at the heart of everything we do. Previousfront-line leadership experiencein eitherHousekeeping or Security. Ability todevelop and inspireteam members, supporting their professional growth. Aclear and articulate communicator, capable of engaging effectively with colleagues, management, and customers. Strongdecision-making and task prioritizationskills,maintainingefficiency and high service levels. A professional and proactive approach toproblem-solvingand conflict resolution. Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis About ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
A leading facilities management company is seeking Security Personnel to patrol and monitor premises in Bournemouth. Required qualifications include a valid SIA License and experience in security. Duties encompass customer interaction, CCTV monitoring, and report writing. The role aids in maintaining a safe environment and involves a flexible 4 on 4 off shift pattern. Benefits include healthcare support and financial assistance programs.
Feb 05, 2026
Full time
A leading facilities management company is seeking Security Personnel to patrol and monitor premises in Bournemouth. Required qualifications include a valid SIA License and experience in security. Duties encompass customer interaction, CCTV monitoring, and report writing. The role aids in maintaining a safe environment and involves a flexible 4 on 4 off shift pattern. Benefits include healthcare support and financial assistance programs.
LOCATION: BH2 Leisure, Bournemouth SHIFT PATTERN: 4 on 4 off, 37.5 hours per week PAY RATE: £14.51 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! OVERVIEW OF JOB DESCRIPTION Main Duties & Responsibilities Patrolling in the malls and the outside Perimeter Meeting and Greeting Customers and helping with their enquiries. Monitoring CCTV Dealing with Deliveries Admin work and replying to emails. Building Integrity Checks Person Specification SIA License a must. SIA CCTV License an advantage. First Aid Trained an advantage.i> Able to take ownership of all situations and ensure all task given are completed. Flexible to changes Smart appearance at all times in line with company policy Essential Experience in Security Experience in dealing with Fire Panels Excellent Organisational skills with the ability to prioritise tasks and workloads Excellent communicator and customer service skills Excellent written skills Computer Literate Able to react in a professional and calm manner in any situation. Excellent Observational skills Able to work unsupervised and take responsibility. Good Report Writing Skills Good local knowledge Good team ethic 5-year checkable work/education History Desirable Prepared to do over-time when available. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Feb 05, 2026
Full time
LOCATION: BH2 Leisure, Bournemouth SHIFT PATTERN: 4 on 4 off, 37.5 hours per week PAY RATE: £14.51 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! OVERVIEW OF JOB DESCRIPTION Main Duties & Responsibilities Patrolling in the malls and the outside Perimeter Meeting and Greeting Customers and helping with their enquiries. Monitoring CCTV Dealing with Deliveries Admin work and replying to emails. Building Integrity Checks Person Specification SIA License a must. SIA CCTV License an advantage. First Aid Trained an advantage.i> Able to take ownership of all situations and ensure all task given are completed. Flexible to changes Smart appearance at all times in line with company policy Essential Experience in Security Experience in dealing with Fire Panels Excellent Organisational skills with the ability to prioritise tasks and workloads Excellent communicator and customer service skills Excellent written skills Computer Literate Able to react in a professional and calm manner in any situation. Excellent Observational skills Able to work unsupervised and take responsibility. Good Report Writing Skills Good local knowledge Good team ethic 5-year checkable work/education History Desirable Prepared to do over-time when available. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
LOCATION: World Business Centre 3, Hounslow, TW6 2TA REPORTING TO: Health & Safety Manager CONTRACT: Full Time, 40 hours per week, Permanent SHIFT PATTERN: Monday to Friday If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! CROLEplas H5.awen purposee> while'IE B />brf. ROLE OVERVIEW AND PURPOSE The Safety Manager Aviation is integral to ensuring ABM Aviation's safety protocols and procedures are effectively implemented across our PRN operations at London Heathrow Airport. The primary focus will be on fostering a culture of safety excellence, compliance with aviation regulations, and continuous improvement in safety practices throughout the organisation. KEY RESPONSIBILITIES Facilitate and drive internal compliance and awareness of QHSE throughout the operation, by ensuring that corporate and sector policy/procedures are adhered to and complied with Assist the Head of QHSE in the maintaining aviation sector QHSE procedures Implement QHSE policy changes, in conjunction with the Head of QHSE Support the Head of QHSE in the review of internal system procedures, inc. ensuring QHSE reporting platforms are updated, monitored, maintained. Work proactively with managers and other key employees to establish and maintain a programme of continuous improvement in the management of health, safety and wellbeing within their areas of responsibility. Collaborate closely with operational teams to ensure safety concerns are addressed effectively and in a timely manner. Oversee the implementation, and monitoring of可 security management systems (SMS) and support development in accordance with safety regulatory requirements. Conduct safety audits and inspections to identify potential hazards and ensure compliance with industry standards. Lead the investigation of incidents and accidents, preparing detailed reports and recommendations to prevent recurrence. Analyse safety performance data and develop proactive strategies to enhance safety outcomes. Act as the primary point of contact for aviation safety-related inquiries, maintaining communication with relevant stakeholders, including regulatory bodies. Facilitate safety meetings, workshops, and seminars to engage Customers, employees and leadership on safety initiatives. Maintain knowledge of industry trends, regulations, and standards to ensure ABM Aviation stays at the forefront of safety management. Support in the Management of insurance claims, inclusive of ascertaining the occurrence through investigation reports Plan practical and effective methods (both preventative and remedial) when promoting QHSE and safe working practices including risk assessment Support the operation in the delivery of management QHSE training and monitoring of competencies. Deliver safety training programs Literacy's all employees, promoting awareness and adherence to safety policies and procedures. REQUIRED SKILLS AND EXPERIENCE Essential Professional certifications in aviation safety or health and safety (e.g., NEBOSH). Knowledge of aviation regulations, standards, and best practices (CAA, ICAO, EASA, etc.). Good knowledge of health, safety, environment and quality standards, management and implementation Experience in conducting safety audits, risk assessments, and incident investigations. Strong leadershipშირ সচ interpersonal skills, with the ability to communicate effectively at all levels. The ability to build and maintain professional and proactive relationships with the organisation, our client base and the Aviation Management peer group Demonstrated ability to promote a positive safety culture and engage employees in safety initiatives. Ability to work independently and collaboratively within a multidisciplinary team. Strong organisation, prioritisation and planning skills Full clean UK driving licence or other accepted licence Desirable A minimum of 5 years of experience in aviation safety management or a similar role. A degree in Occupational Health and Safety, Environmental Science, or a related field.Level 3 trainer (Tamni & Safety Training) (IOSH) Membership of Health and Safety networking professional forums / organisations, e.g., IOSH Internal Auditor Experience in the implementation of Safety Management Systems. Understanding of emergency response planning and crisis management. First Aid at Work certificate Health & Safety Responsibilities Always follow ABM Group and company policies and procedures. Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment. Use all work equipment and personal PPE properly and in accordance with training received. Report any issues or training needs to your Line manager and /or via your divisional incident reporting system. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counselling Get Fit Programme Financial and legal support Cycle to work scheme Access to Lifeworks, our innovative_maximum app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT Marte ABM is one of the world's largest providers of.cbo integrated facility يحتوي services. A driving force for a more cleaner, 건강, and a sustainable world, ABM provides essential services that improve the spaces and places that matter most. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. Note This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder'sifiz role and/or the needs of the business.
Feb 03, 2026
Full time
LOCATION: World Business Centre 3, Hounslow, TW6 2TA REPORTING TO: Health & Safety Manager CONTRACT: Full Time, 40 hours per week, Permanent SHIFT PATTERN: Monday to Friday If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! CROLEplas H5.awen purposee> while'IE B />brf. ROLE OVERVIEW AND PURPOSE The Safety Manager Aviation is integral to ensuring ABM Aviation's safety protocols and procedures are effectively implemented across our PRN operations at London Heathrow Airport. The primary focus will be on fostering a culture of safety excellence, compliance with aviation regulations, and continuous improvement in safety practices throughout the organisation. KEY RESPONSIBILITIES Facilitate and drive internal compliance and awareness of QHSE throughout the operation, by ensuring that corporate and sector policy/procedures are adhered to and complied with Assist the Head of QHSE in the maintaining aviation sector QHSE procedures Implement QHSE policy changes, in conjunction with the Head of QHSE Support the Head of QHSE in the review of internal system procedures, inc. ensuring QHSE reporting platforms are updated, monitored, maintained. Work proactively with managers and other key employees to establish and maintain a programme of continuous improvement in the management of health, safety and wellbeing within their areas of responsibility. Collaborate closely with operational teams to ensure safety concerns are addressed effectively and in a timely manner. Oversee the implementation, and monitoring of可 security management systems (SMS) and support development in accordance with safety regulatory requirements. Conduct safety audits and inspections to identify potential hazards and ensure compliance with industry standards. Lead the investigation of incidents and accidents, preparing detailed reports and recommendations to prevent recurrence. Analyse safety performance data and develop proactive strategies to enhance safety outcomes. Act as the primary point of contact for aviation safety-related inquiries, maintaining communication with relevant stakeholders, including regulatory bodies. Facilitate safety meetings, workshops, and seminars to engage Customers, employees and leadership on safety initiatives. Maintain knowledge of industry trends, regulations, and standards to ensure ABM Aviation stays at the forefront of safety management. Support in the Management of insurance claims, inclusive of ascertaining the occurrence through investigation reports Plan practical and effective methods (both preventative and remedial) when promoting QHSE and safe working practices including risk assessment Support the operation in the delivery of management QHSE training and monitoring of competencies. Deliver safety training programs Literacy's all employees, promoting awareness and adherence to safety policies and procedures. REQUIRED SKILLS AND EXPERIENCE Essential Professional certifications in aviation safety or health and safety (e.g., NEBOSH). Knowledge of aviation regulations, standards, and best practices (CAA, ICAO, EASA, etc.). Good knowledge of health, safety, environment and quality standards, management and implementation Experience in conducting safety audits, risk assessments, and incident investigations. Strong leadershipშირ সচ interpersonal skills, with the ability to communicate effectively at all levels. The ability to build and maintain professional and proactive relationships with the organisation, our client base and the Aviation Management peer group Demonstrated ability to promote a positive safety culture and engage employees in safety initiatives. Ability to work independently and collaboratively within a multidisciplinary team. Strong organisation, prioritisation and planning skills Full clean UK driving licence or other accepted licence Desirable A minimum of 5 years of experience in aviation safety management or a similar role. A degree in Occupational Health and Safety, Environmental Science, or a related field.Level 3 trainer (Tamni & Safety Training) (IOSH) Membership of Health and Safety networking professional forums / organisations, e.g., IOSH Internal Auditor Experience in the implementation of Safety Management Systems. Understanding of emergency response planning and crisis management. First Aid at Work certificate Health & Safety Responsibilities Always follow ABM Group and company policies and procedures. Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment. Use all work equipment and personal PPE properly and in accordance with training received. Report any issues or training needs to your Line manager and /or via your divisional incident reporting system. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counselling Get Fit Programme Financial and legal support Cycle to work scheme Access to Lifeworks, our innovative_maximum app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT Marte ABM is one of the world's largest providers of.cbo integrated facility يحتوي services. A driving force for a more cleaner, 건강, and a sustainable world, ABM provides essential services that improve the spaces and places that matter most. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. Note This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder'sifiz role and/or the needs of the business.
A prominent facility management company in Hounslow seeks a Safety Manager Aviation to oversee safety protocols at London Heathrow Airport. This role focuses on compliance with aviation regulations, conducting safety audits, and fostering a culture of safety excellence. Ideal candidates should have professional safety certifications, experience in safety management, and strong interpersonal skills, alongside a commitment to continuous improvement in health and safety practices.
Feb 03, 2026
Full time
A prominent facility management company in Hounslow seeks a Safety Manager Aviation to oversee safety protocols at London Heathrow Airport. This role focuses on compliance with aviation regulations, conducting safety audits, and fostering a culture of safety excellence. Ideal candidates should have professional safety certifications, experience in safety management, and strong interpersonal skills, alongside a commitment to continuous improvement in health and safety practices.
LOCATION: Fort Kinnaird, Edinburgh SHIFT PATTERN: 4 on 4 off INCLUDING NIGHT, 42 hours per week PAY RATE: £13.54 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ABM UK has been a leader in providing award-winning facility service solutions since 1987. We serve over 1,500 locations across the UK, including shopping centers, commercial sites, and more than 20 airports. With a workforce of over 3,500 skilled individuals, we prioritize a respectful and collaborative work environment that emphasizes safety, career development, and innovative practices. As an Environmental Cleaning Operative, you will play a crucial role in maintaining cleanliness and hygiene across various facilities. Your efforts will ensure our environments are not only safe and compliant with health standards but also welcoming for all users. Responsibilities Perform regular cleaning and sanitation tasks in a variety of settings. Ensure adherence to all health and safety regulations during cleaning operations. Utilize cleaning products and equipment according to established guidelines. Report maintenance or safety issues to supervisory staff promptly. Monitor cleaning supplies and replenish as necessary. Maintain accurate records of all cleaning tasks performed. Deliver high-quality customer service by addressing client inquiries or concerns professionally. Qualifications Previous experience in a cleaning or facilities management role preferred. Strong attention to detail, quality-oriented mindset. Able to work independently and collaboratively within a team. Effective communication skills with a focus on customer service. Knowledge of health and safety regulations relevant to cleaning. Willingness to work flexible shifts, including weekends and evenings. Physical capability to perform cleaning duties effectively. Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Feb 02, 2026
Full time
LOCATION: Fort Kinnaird, Edinburgh SHIFT PATTERN: 4 on 4 off INCLUDING NIGHT, 42 hours per week PAY RATE: £13.54 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ABM UK has been a leader in providing award-winning facility service solutions since 1987. We serve over 1,500 locations across the UK, including shopping centers, commercial sites, and more than 20 airports. With a workforce of over 3,500 skilled individuals, we prioritize a respectful and collaborative work environment that emphasizes safety, career development, and innovative practices. As an Environmental Cleaning Operative, you will play a crucial role in maintaining cleanliness and hygiene across various facilities. Your efforts will ensure our environments are not only safe and compliant with health standards but also welcoming for all users. Responsibilities Perform regular cleaning and sanitation tasks in a variety of settings. Ensure adherence to all health and safety regulations during cleaning operations. Utilize cleaning products and equipment according to established guidelines. Report maintenance or safety issues to supervisory staff promptly. Monitor cleaning supplies and replenish as necessary. Maintain accurate records of all cleaning tasks performed. Deliver high-quality customer service by addressing client inquiries or concerns professionally. Qualifications Previous experience in a cleaning or facilities management role preferred. Strong attention to detail, quality-oriented mindset. Able to work independently and collaboratively within a team. Effective communication skills with a focus on customer service. Knowledge of health and safety regulations relevant to cleaning. Willingness to work flexible shifts, including weekends and evenings. Physical capability to perform cleaning duties effectively. Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.