Solus Accident Repair Centres

Overview The Vehicle Damage Assessor role at Solus is built around technical accuracy, consistency and professional judgement . From initial assessment through to repair planning, your decisions play a critical part in keeping repairs safe, efficient and fair for everyone involved. Because Solus operates directly within an insurer group, our Vehicle Damage Assessors work with a wider level of authority and influence , allowing you to make informed decisions that support technicians, customers and repair quality without unnecessary delays or hand-offs. Responsibilities As a VDA, you'll shape the repair journey from the outset, ensuring vehicles are assessed correctly and repairs are set up to be completed right first time. You'll: Accurately inspect and assess vehicle damage in line with manufacturer and industry standards Prepare clear repair methods and estimates using recognised estimating systems Identify additional damage and manage supplements in a fair, consistent way Work closely with Panel, MET, Paint and production teams to support smooth repair flow Promote best practice, quality and compliance across the site This is a role where sound judgement and consistency matter as much as technical knowledge . Qualifications What matters most is that you bring relevant VDA or technical experience , along with a structured, quality-first approach. This may include: Experience as a Vehicle Damage Assessor within an accident repair environment Knowledge of standards and industry-recognised qualifications (such as ATA or IMI-aligned competence) Confidence assessing modern vehicle construction and repair methods Strong attention to detail and consistency in decision-making We also recognise that strong VDAs come from a range of backgrounds. If you've developed deep technical understanding through another automotive role and are ready to move into assessment with the right support, we're open to that progression. No two Solus sites are the same, but our expectations are consistent. Working within an insurer-owned repair group means our VDAs are trusted with a broader span of authority , enabling balanced decisions that keep repairs moving while maintaining high standards. At Solus, you'll find: Respect for VDA expertise and professional judgement Strong working relationships with technicians and production teams Opportunities to influence repair quality, process and outcomes An inclusive culture where decision-making style matters more than stereotype Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions.

Overview You start your shift knowing what's expected and having the tools, time and trust to do the job properly. The vehicle in front of you needs skilled hands, problem-solving and attention to detail - not shortcuts. You work alongside people who value safe, well-finished repairs and who understand that panel beating is as much about judgement and care as it is strength. That's what life is like as a Panel Technician at Solus. The role As a Panel Technician / Panel Beater, you'll take ownership of structural and non-structural repairs, restoring vehicles to a safe, high-quality standard. Your work will play a critical part in the overall repair journey - setting the foundation for paint, refit and final delivery. Responsibilities In this role, you'll: Repair and reshape damaged panels using recognised panel beating techniques Carry out removal, replacement and alignment of vehicle body panels Follow manufacturer methods and repair standards to ensure safety and quality Work collaboratively with Paint, MET and production teams to keep repairs flowing Maintain a clean, safe working environment and professional standards This is a hands-on, practical role where skill, care and consistency matter every day . Qualifications We keep expectations realistic and focused on what really matters. We're looking for people with practical experience as a Panel Technician / Panel Beater who take pride in doing the job properly. That experience typically includes: Time spent in an automotive or accident repair environment as a Panel Beater Confidence working with panels, structures and repair methods A safety-first mindset and commitment to quality workmanship Every Solus site is different, but our values are consistent. We focus on teamwork, respect and inclusion , and we know that great repairs come from people who feel listened to and supported. At Solus, you'll find: A collaborative team environment where experience is valued Leaders who respect technical expertise and practical judgement Opportunities to develop your skills and progress over time An inclusive culture where you don't have to fit a stereotype to succeed Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy click apply for full job details

Overview Join our Risk Team as a Risk Analyst, where you'll help strengthen how Solus manages risk, compliance, and regulatory responsibilities. Working closely with the Risk and Compliance Lead, you'll support core governance activity, improve controls, and contribute to a strong, proactive risk culture across the business click apply for full job details

Overview At Solus, our purpose is simple. We get our customers back to normal. Our Customer Solutions Centre Advisors are the face of Solus. Working closely with Aviva, you will live our values and work principles while supporting customers at what can be a difficult time. You will be the first point of contact over the telephone, listening carefully, reassuring customers, and helping them move forward with confidence. With full training provided, you will carry out a basic vehicle diagnosis and identify the most appropriate repair solution for each customer. No two calls are the same, and no two customers are the same. What matters most is understanding what matters to them. You will join a supportive and collaborative team who work together to do the right thing for our customers. We focus on listening, problem solving and making decisions that lead to the best possible outcomes. Our customer solutions teams play a key role not just in Warrington, but in shaping the customer experience across our UK sites. Responsibilities Act as the first point of contact for customers, providing clear, empathetic and professional support Use training and in-house tools to complete a basic vehicle diagnosis and agree the best repair solution Take ownership of customer enquiries and guide them through the next steps in their journey Identify opportunities to improve customer satisfaction and contribute to a strong customer-focused culture Work collaboratively with colleagues in our Warrington contact centre and across our UK repair network Qualifications A genuine passion for customer service and helping people Strong communication and listening skills The confidence to make decisions and take ownership of customer outcomes The ability to work well as part of a team in a fast-paced environment Automotive or technical knowledge is helpful but not essential, as full training is provided Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview You start your shift knowing what's expected and having the tools, time and trust to do the job properly. The vehicle in front of you needs skilled hands, problem-solving and attention to detail - not shortcuts. You work alongside people who value safe, well-finished repairs and who understand that panel beating is as much about judgement and care as it is strength. That's what life is like as a Panel Technician at Solus. The role As a Panel Technician / Panel Beater, you'll take ownership of structural and non-structural repairs, restoring vehicles to a safe, high-quality standard. Your work will play a critical part in the overall repair journey - setting the foundation for paint, refit and final delivery. Responsibilities In this role, you'll: Repair and reshape damaged panels using recognised panel beating techniques Carry out removal, replacement and alignment of vehicle body panels Follow manufacturer methods and repair standards to ensure safety and quality Work collaboratively with Paint, MET and production teams to keep repairs flowing Maintain a clean, safe working environment and professional standards This is a hands-on, practical role where skill, care and consistency matter every day . Qualifications We keep expectations realistic and focused on what really matters. We're looking for people with practical experience as a Panel Technician / Panel Beater who take pride in doing the job properly. That experience typically includes: Time spent in an automotive or accident repair environment as a Panel Beater Confidence working with panels, structures and repair methods A safety-first mindset and commitment to quality workmanship Every Solus site is different, but our values are consistent. We focus on teamwork, respect and inclusion , and we know that great repairs come from people who feel listened to and supported. At Solus, you'll find: A collaborative team environment where experience is valued Leaders who respect technical expertise and practical judgement Opportunities to develop your skills and progress over time An inclusive culture where you don't have to fit a stereotype to succeed Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview We're looking for a strategic, influential and commercially minded Head of Business Performance to lead the financial performance agenda across Solus. This is a high-impact leadership role that shapes our future growth, performance, and the success of our partnership with Aviva. About the Role As the Head of Business Performance,youand your team will drive the Financial performance for insur click apply for full job details

Overview Customer Service Assistant Our Customer Consultants are the face of Solus,demonstratingour values and work principles,to create a supportive and collaborative team working environment, which focuses on the customer and what matters to them. Our consultantsidentifyopportunities to promote customer satisfaction and help embed a culture on site where everyoneis responsible forthe customer experience and works as a team to meet our customer expectations. Whether that be updating customers by phone, sourcing vehicle parts, planning transportation you will needto work as part of the Solus team to ensure that vehicles are collected,repairedand returned to our customers. No two customers are the same and our focus on getting people back to normal is at the heart of what we do.Our CustomerService Assistantwill be at the forefront of our award-winning customer service department. Responsibilities Whatyou'llbe doing This role is 5 days a week, Monday to Friday, 40 hour a week contract. The future is exciting now the technologies used invehicle repairare evolving every day, which is really helping us re-shapethevehicle repair industry.That'swhywe'reexcited to grow our teams and looking for people to join us as a Customer Service Assistant You will deliverhigh levelsof customer contact and communications throughout the vehicle repairs. Provide Service Level Agreements, ensuring customers are contactedregardingrepairs Identify, own, and handle the risks involved in running our businessappropriate torole You will be accountable for your individual performanceand alsocontributing to site performance. Qualifications Whowe'relooking for Strong organisational skills and attention to detail A proactive,problem-solvingmindset The ability to lead by example and work collaboratively Previousexperience in a similar role Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview The Customer Consultant role at Solus is built around clear communication, organisation and a strong focus on customer experience . As a key point of contact, you support customers throughout their repair journey and help keep site operations running smoothly day to day. This is a varied, hands-on role that combines customer service, coordination and the collection and delivery of customer vehicles , requiring good judgement, organisation and a professional approach. As a Customer Consultant, you'll balance customer care with practical, site-based responsibilities. Responsibilities You'll: Keep customers updated on the progress of their vehicle repair Handle queries calmly and professionally, providing clear and timely responses Collect and deliver customer vehicles safely and courteously when required Arrange and coordinate vehicle movements and transport activity Support site operations, including parts coordination and basic administration Work closely with technicians, production teams and site leaders Help maintain a welcoming, organised and professional site environment This is a role where reliability, attention to detail and empathy make a real difference to customer confidence. Qualifications We don't require formal qualifications for this role. What matters most is how you work with people , how you manage responsibility, and your willingness to be hands-on. You'll bring: Strong customer service experience , ideally in a customer-facing role A full UK driving licence , with confidence driving customer vehicles Clear and professional communication skills, face-to-face and over the phone A calm and organised approach, even when managing multiple tasks Pride in representing the business when interacting with customers A positive, team-focused attitude Full training is provided. If you enjoy helping people and taking responsibility, we can support the rest. Every Solus site is different, but our expectations are consistent. Customer Consultants are trusted to juggle customer service, vehicle movements and site support with professionalism and care. At Solus, you'll find: A supportive team environment where collaboration matters Clear processes, alongside the flexibility to use judgement day to day Opportunities to develop new skills and progress your career over time An inclusive culture where reliability and kindness are valued Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview This role is to provide an effective maintenance, repair, and construction service throughout the company to minimise building defects, down time and maximise regular maintenance. Responsibilities Respond quickly to emergency situations. Perform routine maintenance on production equipment and perform repair on them when necessary click apply for full job details

Overview Join our Data Protection Team as a Data Protection Assistant, supporting our Data Protection Officer to help keep customer and colleague information safe. You'll be involved in day-to-day data protection activity, DSAR handling, GDPR training, and cross-functional collaboration. This role suits someone organised, curious, and confident working with detail-someone who has a firm understanding of legal requirements and helping others work safely and compliantly. Responsibilities As Solus continues to expand nationally, this role is open to candidates based across the UK and supports a hybrid working model with some working at home. However, there will be a requirement for a minimum of once-a-week in-person attendance in the Milton Keynes / Dunstable area to support effective collaboration and team working. Join our Data Protection Team as a Data Protection Assistant, supporting our Data Protection Officer to help keep customer and colleague information safe. You'll be involved in day-to-day data protection activity, DSAR handling, GDPR training, and cross-functional collaboration. This role suits someone who is organised, curious, and confident working with detail-someone who enjoys understanding legal requirements and is a subject matter expert in Data Protection, as well as helping others work safely and compliantly. • Support the Data Protection Officer with day-to-day activity and ad-hoc DP projects. • Help manage and respond to DSARs coming into Solus. • Assist in designing and delivering GDPR training for operational teams and leaders. • Work with Risk, Compliance, Governance and Aviva's data protection teams to ensure alignment and good practice. • Keep up to date with data protection laws including GDPR, DUAA, the Data Protection Act 2018, PECR and related obligations. • Attend ICO events and relevant learning to maintain knowledge. • Support communication with operational leaders and stakeholders regarding data protection expectations. • Contribute to Consumer Duty and customer-centric initiatives focused on reducing risk while improving experience. • Answer data protection queries with the required level of knowledge in this subject area. • Strong understanding of GDPR and relevant UK data protection legislation. • Effective communication, organisation, prioritisation and written skills. • Competent user of Microsoft Office applications. • Comfortable working with multiple stakeholders across different teams. • Interest in data privacy, compliance, or governance. • Flexibility to travel and occasionally work outside core hours. • Candidates will be required to provide evidence of relevant Data Protection qualifications and professional certificates where applicable. Qualifications Understanding of GDPR and relevant UK data protection legislation. Strong communication, organisation, prioritisation and written skills. Comfortable working with multiple stakeholders across different teams. Interest in data privacy, compliance, or governance. Flexibility to travel and occasionally work outside core hours. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview Join our Risk Team as a Risk Analyst, where you'll help strengthen how Solus manages risk, compliance, and regulatory responsibilities. Working closely with the Risk and Compliance Lead, you'll support core governance activity, improve controls, and contribute to a strong, proactive risk culture across the business. This role suits someone curious, analytical, and confident navigating detail-someone who enjoys understanding how things work and helping others make informed, responsible decisions. As Solus continues to expand nationally, this role is open to candidates based across the UK and supports a hybrid working model with some working at home. However, there will be a requirement for a minimum of once-a-week in-person attendance in the Milton Keynes / Dunstable area to support effective collaboration and team working. Responsibilities Support the development and embedding of a consistent, proactive approach to risk management. Facilitate risk evaluations, action plans, and control testing across the business. Maintain the Operational Risk & Control Register (iCARE), ensuring risks are well-described, owned, and monitored. Track and manage risk events, issues, and compliance logs, escalating where required. Assist with company-wide annual Risk Assessments and quarterly governance activity. Deliver risk, compliance, and iCARE training to colleagues. Support the Governance Lead with policy oversight, Operational Resilience, Business Continuity, Crisis Management and regulatory reporting. Assist the Data Protection Officer with DSARs and privacy queries when needed. Provide independent governance challenge within projects, IT change, and cross-functional activity. Qualifications Understanding of risk management, internal controls, and governance principles. Strong written communication, organisation, and prioritisation skills. Ability to work confidently with multiple stakeholders. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview This role is to provide an effective maintenance, repair, and construction service throughout the company to minimise building defects, down time and maximise regular maintenance. Responsibilities Respond quickly to emergency situations. Perform routine maintenance on production equipment and perform repair on them when necessary. Must be able to work late hours and overnight and should be able to work weekends as well. Customer Service: ability to relate with and work with several people irrespective of their background. Critical Thinking: once a problem is identified, industrial electricians should be able to deal with it critically. Carry out an intensive programme of planned preventive maintenance for all company buildings and utilities. Full, accurate and timely completion of all maintenance logs, schedules, etc. to comply with Health and Safety legislation and company, insurance, and ISO requirements, etc. Contact external contractors as required and accompany/assist them while on site. Ensure there are adequate supplies of spares on site for commonly used parts or those with a long lead time. Create & continuously update technical files for plant & equipment from liaison with suppliers, operator, or own knowledge, etc. Carry out daily, weekly, and monthly health and safety checks and inspections and takes timely corrective action. Report problems and/or unsafe practices to relevant Supervisor and Health and Safety, together with any recommendations for improvements. Ensure quality procedures relating to maintenance are followed e.g., calibration of measuring equipment. Communicate process changes to relevant parties in order that relevant follow up may be carried out, e.g., training. Ensure full and timely reporting of all major breakdowns, significant problems, repair requirements, delays, or machine down time to relevant personnel. Liaise with customers and suppliers as necessary to clarify technical details and overcome problems. Any other reasonable duties or project work which may be required by management from time to time. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview The Customer Consultant role at Solus is built around clear communication, organisation and a strong focus on customer experience . As a key point of contact, you support customers throughout their repair journey and help keep site operations running smoothly day to day. This is a varied, hands-on role that combines customer service, coordination and the collection and delivery of customer vehicles , requiring good judgement, organisation and a professional approach. As a Customer Consultant, you'll balance customer care with practical, site-based responsibilities. Responsibilities You'll: Keep customers updated on the progress of their vehicle repair Handle queries calmly and professionally, providing clear and timely responses Collect and deliver customer vehicles safely and courteously when required Arrange and coordinate vehicle movements and transport activity Support site operations, including parts coordination and basic administration Work closely with technicians, production teams and site leaders Help maintain a welcoming, organised and professional site environment This is a role where reliability, attention to detail and empathy make a real difference to customer confidence. Qualifications We don't require formal qualifications for this role. What matters most is how you work with people , how you manage responsibility, and your willingness to be hands-on. You'll bring: Strong customer service experience , ideally in a customer-facing role A full UK driving licence , with confidence driving customer vehicles Clear and professional communication skills, face-to-face and over the phone A calm and organised approach, even when managing multiple tasks Pride in representing the business when interacting with customers A positive, team-focused attitude Full training is provided. If you enjoy helping people and taking responsibility, we can support the rest. Every Solus site is different, but our expectations are consistent. Customer Consultants are trusted to juggle customer service, vehicle movements and site support with professionalism and care. At Solus, you'll find: A supportive team environment where collaboration matters Clear processes, alongside the flexibility to use judgement day to day Opportunities to develop new skills and progress your career over time An inclusive culture where reliability and kindness are valued Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview MET Technician At Solus,we'reproud of the quality we deliver and the people who make it happen. As we continue to grow and invest in our future,we'relooking for talented Technicians This is an opportunity to join a forward-thinking repair business where technical excellence, teamwork and care truly matter.You'llwork with modern equipment, strong operational support and colleagues who take real pride in doing the job properly. Responsibilities Whatyou'llbe doing Delivering high-quality mechanical, electrical and trim repairs in line with manufacturer standards Diagnosing faults and carrying out repairs efficiently and safely Working collaboratively with your workshop and wider team Maintaining a clean,safeand organised working environment Contributing to first-time-right repairs and excellent customer outcomes Qualifications Whowe'relooking for Experienced MET Technicians within an accident repair environment, or Automotive Technicians / Mechanics who are looking to develop their career into the MET space If you come from a strong automotive mechanical background and have the right attitude, attention to detail and desire to learn,we'reprepared to invest in your development, including funded training to support your transition into a MET role. Whatyou'llbring A solid technical foundation within automotive repair A quality-first mindset with strong attention to detail A positive, team-focused approach Willingness to learn and develop new skills Relevant qualifications Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview At Solus, the Workshop Lead plays a pivotal role in how the workshop performs day to day . This position sits at the heart of the repair environment, supporting flow, quality and team confidence while keeping the focus on what matters most to customers. The Workshop Lead works closely with the Production Lead, Parts Lead and Customer Service Lead to ensure the workshop operates as a joined-up team rather than individual functions. You help create clarity, consistency and momentum across the workshop, enabling technicians to do their best work and repairs to progress right first time. This role is about influence - setting standards through presence, judgement and support, and contributing to a positive, collaborative culture within the workshop. Responsibilities As Workshop Lead, you'll support the technical teams and the wider site by keeping work flowing and standards clear. You'll: Act as a visible point of support within the workshop, promoting quality and right-first-time repairs Help maintain clear priorities and smooth repair flow across disciplines Work alongside Production, Parts and Customer teams to remove blockers Encourage consistent standards and best practice across the workshop Support colleagues through guidance, mentoring and hands-on problem-solving Contribute to identifying training needs and opportunities to improve ways of working Help ensure health, safety and process standards are understood and followed This is a role where technical credibility, calm judgement and teamwork are key. Qualifications You'll bring: Technical understanding and credibility within a repair environment The ability to support, guide and influence technicians A collaborative, practical approach to solving problems Clear communication and confidence working across teams A strong focus on quality, safety and customer outcomes Every Solus site is different, but our expectations around teamwork and standards are consistent. Workshop Leads are trusted to help set the tone within the workshop and support how the site performs as a whole. At Solus, you'll find: A respected role with real impact on repair quality and team confidence Close collaboration with site leadership and operational teams Opportunities to develop leadership skills over time A culture where how you support others matters as much as what you know Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview You step into the bodyshop knowing the job has been prepped properly and the expectations are clear. The vehicle in front of you needs care, focus and skill - and you're trusted to deliver all three. You work alongside people who respect your experience, value quality finishes, and understand that paint is one of the most visible and important stages of the repair. That's what it's like to be a Paint Technician at Solus. This role is working our late shift, Monday - Friday, 3.30 - Midnight and will carry an additional shift allowance of £8320 per annum The role As a Paint Technician / Paint Sprayer, you'll play a key role in returning vehicles to customers in first-class condition. From preparation through to final finish, you'll use your technical ability and attention to detail to produce work you're proud to put your name to. Responsibilities You'll be responsible for: Preparing and refinishing vehicle panels using recognised paint processes Applying colour accurately and consistently to achieve a high-quality finish Working closely with Panel and MET colleagues to keep repairs moving smoothly Maintaining safe, tidy working practices and high quality standards This is a practical, hands-on role where care, consistency and pride in your work matter . Qualifications We aim to keep things straightforward. What matters most is that you bring relevant experience within an automotive paint environment and a professional approach to your trade. This includes: Experience working as a Paint Technician / Paint Sprayer in an automotive or accident repair setting Confidence using paint materials, spray equipment and refinishing techniques A strong awareness of health, safety and quality expectations Solus is part of the Aviva group, but each of our repair centres has its own character. What's consistent is our focus on people, teamwork and doing the right thing , even when the job is challenging. You'll find: A team-based environment where respect and collaboration matter Leaders who listen and value practical expertise Opportunities to develop your skills and grow your career over time An inclusive culture where you can be yourself at work Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview You start your shift knowing what's expected and having the tools, time and trust to do the job properly. The vehicle in front of you needs skilled hands, problem-solving and attention to detail - not shortcuts. You work alongside people who value safe, well-finished repairs and who understand that panel beating is as much about judgement and care as it is strength. That's what life is like as a Panel Technician at Solus. The role As a Panel Technician / Panel Beater, you'll take ownership of structural and non-structural repairs, restoring vehicles to a safe, high-quality standard. Your work will play a critical part in the overall repair journey - setting the foundation for paint, refit and final delivery. Responsibilities In this role, you'll: Repair and reshape damaged panels using recognised panel beating techniques Carry out removal, replacement and alignment of vehicle body panels Follow manufacturer methods and repair standards to ensure safety and quality Work collaboratively with Paint, MET and production teams to keep repairs flowing Maintain a clean, safe working environment and professional standards This is a hands-on, practical role where skill, care and consistency matter every day . Qualifications We keep expectations realistic and focused on what really matters. We're looking for people with practical experience as a Panel Technician / Panel Beater who take pride in doing the job properly. That experience typically includes: Time spent in an automotive or accident repair environment as a Panel Beater Confidence working with panels, structures and repair methods A safety-first mindset and commitment to quality workmanship Every Solus site is different, but our values are consistent. We focus on teamwork, respect and inclusion , and we know that great repairs come from people who feel listened to and supported. At Solus, you'll find: A collaborative team environment where experience is valued Leaders who respect technical expertise and practical judgement Opportunities to develop your skills and progress over time An inclusive culture where you don't have to fit a stereotype to succeed Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview You start your shift knowing what's expected and having the tools, time and trust to do the job properly. The vehicle in front of you needs skilled hands, problem-solving and attention to detail - not shortcuts. You work alongside people who value safe, well-finished repairs and who understand that panel beating is as much about judgement and care as it is strength. That's what life is like as a Panel Technician at Solus. The role As a Panel Technician / Panel Beater, you'll take ownership of structural and non-structural repairs, restoring vehicles to a safe, high-quality standard. Your work will play a critical part in the overall repair journey - setting the foundation for paint, refit and final delivery. Responsibilities In this role, you'll: Repair and reshape damaged panels using recognised panel beating techniques Carry out removal, replacement and alignment of vehicle body panels Follow manufacturer methods and repair standards to ensure safety and quality Work collaboratively with Paint, MET and production teams to keep repairs flowing Maintain a clean, safe working environment and professional standards This is a hands-on, practical role where skill, care and consistency matter every day . Qualifications We keep expectations realistic and focused on what really matters. We're looking for people with practical experience as a Panel Technician / Panel Beater who take pride in doing the job properly. That experience typically includes: Time spent in an automotive or accident repair environment as a Panel Beater Confidence working with panels, structures and repair methods A safety-first mindset and commitment to quality workmanship Every Solus site is different, but our values are consistent. We focus on teamwork, respect and inclusion , and we know that great repairs come from people who feel listened to and supported. At Solus, you'll find: A collaborative team environment where experience is valued Leaders who respect technical expertise and practical judgement Opportunities to develop your skills and progress over time An inclusive culture where you don't have to fit a stereotype to succeed Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.