Solus Accident Repair Centres
Houghton Regis, Bedfordshire
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: As part of the wider Aviva family, we are looking to bring fresh thinking into our business which will support our transformation into thebodyshopof the future.We challenge traditional thinking to make us stand apart from our competitors.As such,our painters assumeresponsibilityto provide and sharetheirexpertisethroughout the site, while identifyingopportunitiesto improve ourprocessesand the service we provide to our customers Qualifications Desirable qualifications and experience; ATA accreditation Preparation and priming of a new / repaired panel to first masking stage Polishing Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 02, 2026
Full time
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: As part of the wider Aviva family, we are looking to bring fresh thinking into our business which will support our transformation into thebodyshopof the future.We challenge traditional thinking to make us stand apart from our competitors.As such,our painters assumeresponsibilityto provide and sharetheirexpertisethroughout the site, while identifyingopportunitiesto improve ourprocessesand the service we provide to our customers Qualifications Desirable qualifications and experience; ATA accreditation Preparation and priming of a new / repaired panel to first masking stage Polishing Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Solus Accident Repair Centres
Basingstoke, Hampshire
Overview We are seeking a dedicated and qualified Facilities Technician to join our team. The successful candidate will be responsible for supporting new builds and refurbishing existing properties at our various locations across the UK. This role is perfect for someone who enjoys travelling and working in different environments click apply for full job details
May 02, 2026
Full time
Overview We are seeking a dedicated and qualified Facilities Technician to join our team. The successful candidate will be responsible for supporting new builds and refurbishing existing properties at our various locations across the UK. This role is perfect for someone who enjoys travelling and working in different environments click apply for full job details
Overview We're looking for an experienced Property and Infrastructure Lead to shape the future of our estate and make a real impact across more than 50 sites nationwide. If you're driven by strategic planning, sustainability, compliance, and creating spaces that enable teams to thrive, this is a brilliant opportunity to lead change in a growing and forward-thinking organisation click apply for full job details
May 01, 2026
Full time
Overview We're looking for an experienced Property and Infrastructure Lead to shape the future of our estate and make a real impact across more than 50 sites nationwide. If you're driven by strategic planning, sustainability, compliance, and creating spaces that enable teams to thrive, this is a brilliant opportunity to lead change in a growing and forward-thinking organisation click apply for full job details
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience: Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 30, 2026
Full time
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience: Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Overview What does a MET Technician do? Our MET Technicians are skilled indiagnosing and fixing faults. Due to the high level of technology within modern vehicles they hone their skills in mechanics and electrics by removing, renewing, and refitting mechanical and electrical systems and vehicle trims following accident damage. Using their expert judgement to ascertain the best course of action in each individual case. Utilising the latest tools and technology our Mechanical Electrical Trim Technicians return vehicles back to factory standards after an accident. Responsibilities What will Solus do to support me while I study? Our programme is designed to give you support in your career journey where you are recognised for your achievements at every step of the way. 2024 ABPApprentice Employer of the Year Winner of the 2022 Best Apprenticeship Scheme Award Internal and external awards and recognition. You will be gifted a full MET and Paint or Panel toolkit. Placed on a predefined progression plan over the course of your career with salary increases. On site mentor Access to the latest manufacturer training and technical specialists in the country Who is the Training Provider? Our training is conducted in partnership with Thatcham Research. Thatcham are the organisation responsible in the UK for developing Repair Technologies and setting industry standards. Technical experts working in their fully equipped and ultra-modern Repair Technology Centre produce a wide range of vehicle repair data. This repair data is used by the automotive industry to help facilitate the safe and effective repair of modern cars including electrification and driverless vehicle technologies. Top quality training methods, materials and resources Technical specialists with industry expertise The most advanced repair methods and standards within the industry Support from a world-leading vehicle repair technology centre Excellent pastoral care. Qualifications Who are we looking for? Our programme is designed to be entered at any stage of your post 16 education or career. You may have already completed part of your study an apprenticeship elsewhere or just be thinking about your next steps after your GCSE's. Solus will tailor the course to suit your level of ability. All we ask is that you have a passion for what we do. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 30, 2026
Full time
Overview What does a MET Technician do? Our MET Technicians are skilled indiagnosing and fixing faults. Due to the high level of technology within modern vehicles they hone their skills in mechanics and electrics by removing, renewing, and refitting mechanical and electrical systems and vehicle trims following accident damage. Using their expert judgement to ascertain the best course of action in each individual case. Utilising the latest tools and technology our Mechanical Electrical Trim Technicians return vehicles back to factory standards after an accident. Responsibilities What will Solus do to support me while I study? Our programme is designed to give you support in your career journey where you are recognised for your achievements at every step of the way. 2024 ABPApprentice Employer of the Year Winner of the 2022 Best Apprenticeship Scheme Award Internal and external awards and recognition. You will be gifted a full MET and Paint or Panel toolkit. Placed on a predefined progression plan over the course of your career with salary increases. On site mentor Access to the latest manufacturer training and technical specialists in the country Who is the Training Provider? Our training is conducted in partnership with Thatcham Research. Thatcham are the organisation responsible in the UK for developing Repair Technologies and setting industry standards. Technical experts working in their fully equipped and ultra-modern Repair Technology Centre produce a wide range of vehicle repair data. This repair data is used by the automotive industry to help facilitate the safe and effective repair of modern cars including electrification and driverless vehicle technologies. Top quality training methods, materials and resources Technical specialists with industry expertise The most advanced repair methods and standards within the industry Support from a world-leading vehicle repair technology centre Excellent pastoral care. Qualifications Who are we looking for? Our programme is designed to be entered at any stage of your post 16 education or career. You may have already completed part of your study an apprenticeship elsewhere or just be thinking about your next steps after your GCSE's. Solus will tailor the course to suit your level of ability. All we ask is that you have a passion for what we do. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Solus Accident Repair Centres
Houghton Regis, Bedfordshire
Overview What does a Paint Technician do? Our Paint Technicians are experts in their field trained in a variety of paint type applications on an assortment of materials. They use state of the art technology to ensure a perfect match of paint and finish to the original vehicle. Our Paint Technicians take pride in what they do and are passionate about getting our customers back to normal after an accident. Every day is different as a Paint Technician and the role is pivotal to customer satisfaction and the continued success of our company. Responsibilities What will Solus do to support me while I study? Our programme is designed to give you support in your career journey where you are recognised for your achievements at every step of the way. 2024 ABPApprentice Employer of the Year Winner of the 2022 Best Apprenticeship Scheme Award Solus Automotive Industry Experience Days Internal and external awards and recognition. Toolkit/ Spray gun kit Placed on a predefined progression plan over the course of your career with salary increases. On site mentor Access to the latest training and technical specialists in the country Who is the Training Provider? Our training is conducted in partnership with Thatcham Research. Thatcham are the organisation responsible in the UK for developing Repair Technologies and setting industry standards. Technical experts working in their fully equipped and ultra-modern Repair Technology Centre produce a wide range of vehicle repair data. This repair data is used by the automotive industry to help facilitate the safe and effective repair of modern cars including electrification and driverless vehicle technologies. Top quality training methods, materials and resources Technical specialists with industry expertise The most advanced repair methods and standards within the industry Support from a world-leading vehiclerepair technology centre Excellent pastoral care. Qualifications Who are we looking for? Our programme is designed to be entered at any stage of your post 16 education or career. You may have already completed part of your study an apprenticeship elsewhere or just be thinking about your next steps after your GCSE's. Solus will tailor the course to suit your level of ability. All we ask is that you have a passion for what we do. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 30, 2026
Full time
Overview What does a Paint Technician do? Our Paint Technicians are experts in their field trained in a variety of paint type applications on an assortment of materials. They use state of the art technology to ensure a perfect match of paint and finish to the original vehicle. Our Paint Technicians take pride in what they do and are passionate about getting our customers back to normal after an accident. Every day is different as a Paint Technician and the role is pivotal to customer satisfaction and the continued success of our company. Responsibilities What will Solus do to support me while I study? Our programme is designed to give you support in your career journey where you are recognised for your achievements at every step of the way. 2024 ABPApprentice Employer of the Year Winner of the 2022 Best Apprenticeship Scheme Award Solus Automotive Industry Experience Days Internal and external awards and recognition. Toolkit/ Spray gun kit Placed on a predefined progression plan over the course of your career with salary increases. On site mentor Access to the latest training and technical specialists in the country Who is the Training Provider? Our training is conducted in partnership with Thatcham Research. Thatcham are the organisation responsible in the UK for developing Repair Technologies and setting industry standards. Technical experts working in their fully equipped and ultra-modern Repair Technology Centre produce a wide range of vehicle repair data. This repair data is used by the automotive industry to help facilitate the safe and effective repair of modern cars including electrification and driverless vehicle technologies. Top quality training methods, materials and resources Technical specialists with industry expertise The most advanced repair methods and standards within the industry Support from a world-leading vehiclerepair technology centre Excellent pastoral care. Qualifications Who are we looking for? Our programme is designed to be entered at any stage of your post 16 education or career. You may have already completed part of your study an apprenticeship elsewhere or just be thinking about your next steps after your GCSE's. Solus will tailor the course to suit your level of ability. All we ask is that you have a passion for what we do. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are looking for a highly motivated individual to help us build the next generation of data analysis tools and infrastructure for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal. The candidate will be reporting into our Development Team Manager,assistingwith our bespoke award-winning IT system Evolve and is a fundamental role to our growth and success. Responsibilities As a Software Developer, you will play a key role in developing our in-house Software, Evolve, which is hosted in cloud environment.You will collaborate closely with both our internal development team and our partner organisation'sdevelopment team.Your focus will be on improving the efficiency and capabilities of Solus by developing Microsoft stack in an Agile manner. Develop new products and features end to end using C#, .NET, Angular, Entity frameworks, Azure DevOps Build good working relationships across relevant third-party suppliers or partners to maximise business outcomes. Work across a wide range of technologies, across web, mobile apps, API, backend, and databases which are currently hosted within Azure. Removedelivery impediments by aligning with Product Owner and following policies and guidelines. Liveagile values,principlesand approaches. Be a role model. Providetechnical guidance onEvolve'sdesign and ensure the system's UI/UX meets requirements. Seek exposure to insurers and other industries to share learning; attend key industry events and forums. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 29, 2026
Full time
Overview We are looking for a highly motivated individual to help us build the next generation of data analysis tools and infrastructure for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal. The candidate will be reporting into our Development Team Manager,assistingwith our bespoke award-winning IT system Evolve and is a fundamental role to our growth and success. Responsibilities As a Software Developer, you will play a key role in developing our in-house Software, Evolve, which is hosted in cloud environment.You will collaborate closely with both our internal development team and our partner organisation'sdevelopment team.Your focus will be on improving the efficiency and capabilities of Solus by developing Microsoft stack in an Agile manner. Develop new products and features end to end using C#, .NET, Angular, Entity frameworks, Azure DevOps Build good working relationships across relevant third-party suppliers or partners to maximise business outcomes. Work across a wide range of technologies, across web, mobile apps, API, backend, and databases which are currently hosted within Azure. Removedelivery impediments by aligning with Product Owner and following policies and guidelines. Liveagile values,principlesand approaches. Be a role model. Providetechnical guidance onEvolve'sdesign and ensure the system's UI/UX meets requirements. Seek exposure to insurers and other industries to share learning; attend key industry events and forums. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome click apply for full job details
Apr 29, 2026
Full time
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome click apply for full job details
Solus Accident Repair Centres
Coventry, Warwickshire
Overview As Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Vehicle Recovery and Movement Lead is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legisla click apply for full job details
Apr 28, 2026
Full time
Overview As Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Vehicle Recovery and Movement Lead is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legisla click apply for full job details
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience: Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 27, 2026
Full time
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience: Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience: Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 27, 2026
Full time
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience: Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience: Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 27, 2026
Full time
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience: Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Solus Accident Repair Centres
Jacob's Well, Surrey
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: As part of the wider Aviva family, we are looking to bring fresh thinking into our business which will support our transformation into thebodyshopof the future.We challenge traditional thinking to make us stand apart from our competitors.As such,our painters assumeresponsibilityto provide and sharetheirexpertisethroughout the site, while identifyingopportunitiesto improve ourprocessesand the service we provide to our customers Qualifications Desirable qualifications and experience; ATA accreditation Preparation and priming of a new / repaired panel to first masking stage Polishing Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 27, 2026
Full time
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: As part of the wider Aviva family, we are looking to bring fresh thinking into our business which will support our transformation into thebodyshopof the future.We challenge traditional thinking to make us stand apart from our competitors.As such,our painters assumeresponsibilityto provide and sharetheirexpertisethroughout the site, while identifyingopportunitiesto improve ourprocessesand the service we provide to our customers Qualifications Desirable qualifications and experience; ATA accreditation Preparation and priming of a new / repaired panel to first masking stage Polishing Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Solus Accident Repair Centres
Clyst St. Mary, Devon
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience: Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 25, 2026
Full time
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience: Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Overview As Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Fleet Manager is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legislation. You will shape how we manage vehicle recovery and movement across multiple sites, develop best practice, and drive improvements that help us continue delivering great service to our customers. Responsibilities Lead, coach and support a dispersed team, creating a positive culture and high standards across day-to-day operations Work with the Mobility and Insurance Manager to design, implement and monitor efficient systems for vehicle recovery and transportation Manage risk by delivering robust driver and vehicle audits and ensuring up-to-date compliance with all legislative requirements Plan and oversee maintenance schedules to minimise downtime of recovery vehicles Build effective relationships with operational stakeholders to support pricing, service quality and continuous improvement Maintain a central register of contracts, pricing and related documents Ensure all policies, procedures and procurement practices are followed Support wider business projects and collaboration across functions Qualifications Experience in multi-site vehicle recovery or transportation operations Strong organisational and influencing skills Ability to lead teams remotely and on site Clear communication skills, both written and verbal Confidence in identifying risks and making sound operational decisions Analytical and problem-solving skills Flexibility to travel to different locations as needed Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 24, 2026
Full time
Overview As Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Fleet Manager is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legislation. You will shape how we manage vehicle recovery and movement across multiple sites, develop best practice, and drive improvements that help us continue delivering great service to our customers. Responsibilities Lead, coach and support a dispersed team, creating a positive culture and high standards across day-to-day operations Work with the Mobility and Insurance Manager to design, implement and monitor efficient systems for vehicle recovery and transportation Manage risk by delivering robust driver and vehicle audits and ensuring up-to-date compliance with all legislative requirements Plan and oversee maintenance schedules to minimise downtime of recovery vehicles Build effective relationships with operational stakeholders to support pricing, service quality and continuous improvement Maintain a central register of contracts, pricing and related documents Ensure all policies, procedures and procurement practices are followed Support wider business projects and collaboration across functions Qualifications Experience in multi-site vehicle recovery or transportation operations Strong organisational and influencing skills Ability to lead teams remotely and on site Clear communication skills, both written and verbal Confidence in identifying risks and making sound operational decisions Analytical and problem-solving skills Flexibility to travel to different locations as needed Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Overview About the Role We're looking for a Customer Experience Lead who puts customers at the heart of every decision. Someone who can champion their voice across the business, bring teams together behind a shared vision, and lead a group of customer experts to deliver consistent, market-leading experiences - every time, in every location. You will shape and deliver our customer strategy, using insight, data and real-world feedback to remove friction, resolve dissatisfaction, and create simple, intuitive customer journeys. As part of Solus' integration and ongoing transformation, you'll play a key role in strengthening our reputation for care, quality and service. Responsibilities What You'll Do Lead and inspire a team of customer specialists across multiple sites Shape a customer experience strategy that aligns with our purpose and Aviva's wider direction Turn insight into action - using complaints, reviews and verbatim feedback to drive meaningful improvements Build strong partnerships across Solus and Aviva Claims to create a truly joined-up journey Own high-profile escalations and ensure quick, thoughtful resolutions Champion continuous improvement, removing failure points and barriers to customer satisfaction Strengthen our culture through leadership, collaboration and a "customer-first" mindset Qualifications What You'll Bring A deep passion for customer experience and doing what's right Senior leadership experience in a customer-focused environment Confidence turning data into decisions that shape strategy Strong influencing skills - able to bring people with you at every level A calm, solutions-focused approach in fast-paced or high-pressure situations Experience driving change and improving operational processes A positive, inclusive leadership style that builds capability and confidence in others Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 22, 2026
Full time
Overview About the Role We're looking for a Customer Experience Lead who puts customers at the heart of every decision. Someone who can champion their voice across the business, bring teams together behind a shared vision, and lead a group of customer experts to deliver consistent, market-leading experiences - every time, in every location. You will shape and deliver our customer strategy, using insight, data and real-world feedback to remove friction, resolve dissatisfaction, and create simple, intuitive customer journeys. As part of Solus' integration and ongoing transformation, you'll play a key role in strengthening our reputation for care, quality and service. Responsibilities What You'll Do Lead and inspire a team of customer specialists across multiple sites Shape a customer experience strategy that aligns with our purpose and Aviva's wider direction Turn insight into action - using complaints, reviews and verbatim feedback to drive meaningful improvements Build strong partnerships across Solus and Aviva Claims to create a truly joined-up journey Own high-profile escalations and ensure quick, thoughtful resolutions Champion continuous improvement, removing failure points and barriers to customer satisfaction Strengthen our culture through leadership, collaboration and a "customer-first" mindset Qualifications What You'll Bring A deep passion for customer experience and doing what's right Senior leadership experience in a customer-focused environment Confidence turning data into decisions that shape strategy Strong influencing skills - able to bring people with you at every level A calm, solutions-focused approach in fast-paced or high-pressure situations Experience driving change and improving operational processes A positive, inclusive leadership style that builds capability and confidence in others Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Overview As Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Vehicle Recovery and Movement Lead is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legislation. You will shape how we manage vehicle recovery and movement across multiple sites, develop best practice, and drive improvements that help us continue delivering great service to our customers. Responsibilities Lead, coach and support a dispersed team, creating a positive culture and high standards across day-to-day operations Work with the Mobility and Insurance Manager to design, implement and monitor efficient systems for vehicle recovery and transportation Manage risk by delivering robust driver and vehicle audits and ensuring up-to-date compliance with all legislative requirements Plan and oversee maintenance schedules to minimise downtime of recovery vehicles Build effective relationships with operational stakeholders to support pricing, service quality and continuous improvement Maintain a central register of contracts, pricing and related documents Ensure all policies, procedures and procurement practices are followed Support wider business projects and collaboration across functions Qualifications Experience in multi-site vehicle recovery or transportation operations Strong organisational and influencing skills Ability to lead teams remotely and on site Clear communication skills, both written and verbal Confidence in identifying risks and making sound operational decisions Analytical and problem-solving skills Flexibility to travel to different locations as needed Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 17, 2026
Full time
Overview As Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Vehicle Recovery and Movement Lead is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legislation. You will shape how we manage vehicle recovery and movement across multiple sites, develop best practice, and drive improvements that help us continue delivering great service to our customers. Responsibilities Lead, coach and support a dispersed team, creating a positive culture and high standards across day-to-day operations Work with the Mobility and Insurance Manager to design, implement and monitor efficient systems for vehicle recovery and transportation Manage risk by delivering robust driver and vehicle audits and ensuring up-to-date compliance with all legislative requirements Plan and oversee maintenance schedules to minimise downtime of recovery vehicles Build effective relationships with operational stakeholders to support pricing, service quality and continuous improvement Maintain a central register of contracts, pricing and related documents Ensure all policies, procedures and procurement practices are followed Support wider business projects and collaboration across functions Qualifications Experience in multi-site vehicle recovery or transportation operations Strong organisational and influencing skills Ability to lead teams remotely and on site Clear communication skills, both written and verbal Confidence in identifying risks and making sound operational decisions Analytical and problem-solving skills Flexibility to travel to different locations as needed Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Overview Are you an experienced, knowledgeable buyer who can put their commercial awareness, negotiation, and confidence to make decisions to valuable use as part of the Solus Aviva family? Responsibilities Candidate can be based in Midlands, North West or Surrey region. The role: Our Procurement Buyer will support our Procurement Lead liaising with key stakeholders determining product and service needs, monitoring business trends while negotiating the best possible, quality, price, and delivery times. This role is critical to contribute to Solus strategic approach securing long term supplier relationships, risk mitigation and maintenance of day-to-day procurement requirements; Helping us to build the bodyshop of the future and sustain our long-term growth and sustainability. Key Responsibilities: End-to-end supply chain process Optimise ordering and reordering from suppliers Mitigate risks by managing supplier relationships Maintain records of all suppliers Supporting the Commercial Department in forecasting and aligning findings with supply chain management Research requirements, opportunities, trends, and developments in the sector Collaborate to improve supplier relationships and supplier performance Review and manage supplier Non-Compliance Consider environmental impact of the supply chain and sustainability targets Qualifications Desirable qualifications and experience: Commercial education with business accreditationsin Business, Logistics, Supply Chain Management, Engineering, Economics, Applied Science, or a related field. 3-5 years in a buying function or supply chain desirable or relevant training required Highly analytical problem solver with an aptitude for figures. Ability to react quickly to an ever-changing industry sector. Self-motivated and driven to develop within the role. Excellent verbal and written communicator Who are Solus and what can they do for you? Solus is one of the largest body repair groups in the country, employing over 900 expert people across 25 UK locations and have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family Competitive employer matched pension contributions Discounts on Aviva products and services Savings and benefits schemes Discounts and schemes for electric vehicle purchase for all employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a variety of locations, hours and working patterns to suit our customers, business, and you. We interview every disabled applicant who meets the minimum criteria for the job. Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of ourspecialists. This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 7 days
Apr 17, 2026
Full time
Overview Are you an experienced, knowledgeable buyer who can put their commercial awareness, negotiation, and confidence to make decisions to valuable use as part of the Solus Aviva family? Responsibilities Candidate can be based in Midlands, North West or Surrey region. The role: Our Procurement Buyer will support our Procurement Lead liaising with key stakeholders determining product and service needs, monitoring business trends while negotiating the best possible, quality, price, and delivery times. This role is critical to contribute to Solus strategic approach securing long term supplier relationships, risk mitigation and maintenance of day-to-day procurement requirements; Helping us to build the bodyshop of the future and sustain our long-term growth and sustainability. Key Responsibilities: End-to-end supply chain process Optimise ordering and reordering from suppliers Mitigate risks by managing supplier relationships Maintain records of all suppliers Supporting the Commercial Department in forecasting and aligning findings with supply chain management Research requirements, opportunities, trends, and developments in the sector Collaborate to improve supplier relationships and supplier performance Review and manage supplier Non-Compliance Consider environmental impact of the supply chain and sustainability targets Qualifications Desirable qualifications and experience: Commercial education with business accreditationsin Business, Logistics, Supply Chain Management, Engineering, Economics, Applied Science, or a related field. 3-5 years in a buying function or supply chain desirable or relevant training required Highly analytical problem solver with an aptitude for figures. Ability to react quickly to an ever-changing industry sector. Self-motivated and driven to develop within the role. Excellent verbal and written communicator Who are Solus and what can they do for you? Solus is one of the largest body repair groups in the country, employing over 900 expert people across 25 UK locations and have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family Competitive employer matched pension contributions Discounts on Aviva products and services Savings and benefits schemes Discounts and schemes for electric vehicle purchase for all employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a variety of locations, hours and working patterns to suit our customers, business, and you. We interview every disabled applicant who meets the minimum criteria for the job. Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of ourspecialists. This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 7 days