GamCare

Content Creator Salary: £35,375 per annum Contract: Full-time, permanent Location: Home-based, with attendance at GamCare's London head office approximately one day per week This is an exciting opportunity to use your content creation skills to help GamCare make a real difference to the lives of people affected by gambling related harms and create digital content with a genuine social purpose. Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, deliver free treatment services across multiple regions of Great Britain and raise awareness of gambling harms through prevention programmes. We're looking for a talented and thoughtful Content Creator to create content that encourages engagement and helps people who are experiencing problems with gambling to take an important first step towards getting support and accessing information and resources through GamCare's Online Services. You'll create and develop clear, engaging and accessible digital content that supports people affected by gambling harms at different stages of their journey. From self-help resources and online communities to digital campaigns and new service developments, you'll have the opportunity to turn complex information into content that is relevant, supportive and easy to understand. Working alongside our User Experience Lead, Online Service Manager and wider teams, you'll use creativity, feedback and digital insights to continually improve our content and the experience of people using our services. About You We're looking for someone who combines creativity and excellent writing skills with a genuine interest in how digital content can help people. You'll be confident turning complex or sensitive information into clear, accessible and engaging content, with an understanding of the importance of tone, inclusivity and accuracy when communicating with people seeking support. You'll bring: Experience creating, editing and managing content across digital platforms. Excellent written communication skills and the ability to adapt content for different audiences. An understanding of digital accessibility and effective online engagement. Experience of using content management systems, digital publishing tools or similar platforms, or the confidence to learn new systems. The ability to use feedback, analytics and engagement data to evaluate and improve content. Strong organisational skills, attention to detail and the ability to manage competing priorities. A collaborative approach and confidence working with colleagues and stakeholders across different teams. What we offer We want colleagues to feel supported, valued and able to balance their work with life outside work. Benefits include: 33 days' annual leave including bank holidays, pro-rated for part-time colleagues and increasing to a maximum of 38 days with service A generous pension scheme, with 6% employer contribution Discretionary company sick pay after six months' service A 24-hour Employee Assistance Programme Premium access to the CALM app for you and up to five dependants For further details and to apply please click the apply button. The closing date for applications is 5 November 2026. Interviews: Week commencing 16 November 2026 (online). GamCare welcomes applications from people with lived experience of gambling-related harm and is committed to equality, diversity and inclusion. Visa sponsorship is available only in very limited circumstances, and applicants must have the right to work in the UK.

User Experience Lead Salary: £35,375 per annum Contract: Full-time, permanent Location: Home-based, with attendance at our London head office approximately one day per week This is an exciting opportunity to use your UX skills and expertise to make vital support easier to find, access and use for vulnerable people experiencing gambling related harms. Founded in 1997, GamCare is a leading provider of information, advice and support for anyone affected by gambling harms. We believe that accessible, intuitive and effective online services can make a real difference to people affected by gambling harms. We're looking for a User Experience Lead who can help us put that belief into practice, ensuring the people who need our support can find it, navigate it and engage with it confidently. As our User Experience Lead, you'll play a central role in shaping and improving the digital experience across our Helpline and Online Services. Drawing on user feedback, lived experience, digital analytics and operational insight, you'll identify opportunities to make our platforms, content and user journeys more accessible, engaging and effective. You'll lead user testing and co-production activities, champion the voices of people using our services and work closely with colleagues and digital partners to turn insight into meaningful, measurable improvements. We're looking for someone with experience of developing and improving digital services, websites or online platforms, who understands the importance of user-centred design and digital accessibility. You'll be confident interpreting data, identifying barriers and translating complex information into practical solutions. Collaborative, analytical and proactive, you'll be comfortable working with a range of stakeholders and external suppliers, with the drive to continually improve digital services that have a genuine impact on people's lives. What we offer We want colleagues to feel supported, valued and able to balance their work with life outside work. Benefits include: 33 days' annual leave including bank holidays, pro-rated for part-time colleagues and increasing to a maximum of 38 days with service A generous pension scheme, with 6% employer contribution Discretionary company sick pay after six months' service A 24-hour Employee Assistance Programme Premium access to the CALM app for you and up to five dependants For further details and to apply please click the apply button. The closing date for applications is 5 November 2026. Interviews: Week commencing 16 November 2026. We welcome applications from candidates with lived experience of gambling harms and value the perspectives and insights they can bring to our work. GamCare is an equal opportunities employer, committed to creating an inclusive environment where everyone is treated fairly and with respect. Please note that we can only offer visa sponsorship in very limited circumstances. Applicants will normally need to have the right to work in the UK.