Action on Disability
Jan 20, 2026
Full time
In Work Support Worker Salary: £15 p/h Place of work: Various London locations Contract Period: Various hours as needed Zero hours contract (Bank Staff) About the Organisation Action on Disability (AoD), founded in 1979, is one of London s leading Disabled People s Organisations (DPOs). As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working, seeking co-production and co-design from our Disabled members and encouraging and respecting diversity. AoD is a medium sized charity with a Board of Trustees, 24 staff, a strong pool of casual staff and volunteers, including many with lived experience of disability all of whom are passionate about removing the barriers faced by Disabled people. AoD provides four key services: Youth, Employment, Welfare Benefits, and Independent Living. AoD s Employment Service The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We are at the forefront of setting up and delivering supported internships for Disabled young people. We provide an holistic service from management and employer engagement to hands-on, supervised support work across all sites. Our Employment Service welcomes external referrals and offers support for Disabled people via our in-work support service. We are looking to recruit several support workers to expand our pool. The Post The purpose of the job is to provide face to face support work and guidance to Disabled people within their workplaces. The post holder will provide the necessary support and encouragement to enable them to be successful, which will lead, eventually, to independence. The post holder will also work closely with, and take guidance from, their supervisor within AoD. They will work closely with the employer of the Disabled person to ensure the employer has the skills and confidence to manage and train their intern/employee. Main duties and responsibilities To work face-to-face with individual Disabled people, under the guidance of their AoD Supervisor, in accordance with their personalised support plans To be fully cognitive of the workplace of the Disabled person to identify the requirements of key tasks To follow bespoke Support Plans plans which will enable the Disabled person to fulfil their role to meet the requirements of the employer To provide weekly feedback to their AoD Supervisor to ensure continued progression, identifying new areas in need of support, and advising on the amendment of support plans accordingly Together with their Supervisor, to plan, discuss and implement a timely reduction of support as and when the Disabled individual becomes familiar and competent with their role To negotiate note disability-related reasonable adjustments required for individuals and feedback to their AoD Supervisor To liaise with managers to discuss individual progress, respond to issues and implement next steps Organisational responsibilities To work in accordance with Action on Disability s Aims, Objectives and Values To comply with all organisational and departmental procedures To ensure safe, fair and responsible working practices, specifically AoD s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies To promote the work of AoD and the Social Model of Disability To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes To participate in, and actively contribute to, individual Supervision, training, team and organisational meetings To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation Any other task as directed by AoD management Person Specification Successful applicants must be: Professional Positive Motivated Dependable Flexible Patient Empathetic Essential Successful applicants must have: Experience of disability Experience of training, education or employment support delivery Maths and English to GCSE Grade C or equivalent Be willing and able to undertake any specific training required for the role An understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce in businesses An understanding of the Social Model of Disability and its practical application Ability and willingness to learn and carry out a variety of employment tasks to support the Disabled person Evidenced experience of success in building strong and positive relationships with a variety of people and organisations Demonstrable problem-solving skills and experience Excellent interpersonal skills with a diverse population Good organisational skills with an ability to keep accurate records Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet Be willing and able to travel easily within London To be available for work at unsocial hours according to the demands of the work (occasionally) Desirable Support Work qualification or equivalent is preferred but not mandatory An understanding of pan disability and employment Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days. If you would like to apply and find out more about this position, please click the apply button to be directed to our website. We welcome applicants from all walks of life. As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme. AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage. No agencies please.