Job Description Performance Analysts deliver performance analysis that help services to meet the Government's Digital by Default Service Standard. They are responsible for delivering high-quality analysis of departmental web analytics and other data in relation to digital services. The key purpose of this role is to deliver accurate and efficient performance reporting and analytical insight for the digital services that they work with. They ensure the business understands how people are using our digital service(s) and will focus on undertaking analysis that will drive customer-centric innovations and investments to improve the user experience. Working within, and contributing to, the overall user centered design of a digital product, as part of multi-functional Agile delivery teams focused on one or more products, Performance Analysts should have the following essential skills: Ability to take a lead role in the development of the performance metrics and key performance indicators (KPIs) for the service and build dashboards and provide in depth reports to communicate key metrics. Able to track/measure customer behavior and use data to inform iterative service changes. Follow a process of continual iteration and measurement to monitor, iterate and improve. Strong communication skills, able to identify and communicate service performance, actionable stories and business insights from the data to stakeholders and the team, to inform user-centric design decisions. Skilled in analysing data from web analytics tooling such as Google Analytics. Validate/assure the implementation of web analytics. Identify additional data sources that can be used to measure performance. Typical Performance Analyst Experience required includes: Experience in Agile. Working closely with User Researchers, Content Designers, Interaction Designers, Business Analysts, Developers, Product Owners, Delivery Managers, and others in Agile teams, to ensure the team have access to the best evidence possible and are using it in designing and optimising the service. Experience of building team capability through role modelling, mentoring, and coaching. Ability to manage relationships with non-technical colleagues and work in a collaborative, inclusive way. Interpret A/B and multivariate testing to enable the effects o f changes to the service to be tested and to support iterative improvements. Be an expert in digital performance analysis and the configuration and deployment of digital analytics solutions, such as Google analytics. Influence teams to ensure trials and iterations are designed so that reliable and trustworthy evidence will be produced, and ensure findings are robust (eg tested for statistical significance before they are delivered). Work with agile teams to make sure their service meets the performance requirements in relation to analytics set out in the Digital by Default Service Standard. Proficient in SQL.
Mar 06, 2025
Full time
Job Description Performance Analysts deliver performance analysis that help services to meet the Government's Digital by Default Service Standard. They are responsible for delivering high-quality analysis of departmental web analytics and other data in relation to digital services. The key purpose of this role is to deliver accurate and efficient performance reporting and analytical insight for the digital services that they work with. They ensure the business understands how people are using our digital service(s) and will focus on undertaking analysis that will drive customer-centric innovations and investments to improve the user experience. Working within, and contributing to, the overall user centered design of a digital product, as part of multi-functional Agile delivery teams focused on one or more products, Performance Analysts should have the following essential skills: Ability to take a lead role in the development of the performance metrics and key performance indicators (KPIs) for the service and build dashboards and provide in depth reports to communicate key metrics. Able to track/measure customer behavior and use data to inform iterative service changes. Follow a process of continual iteration and measurement to monitor, iterate and improve. Strong communication skills, able to identify and communicate service performance, actionable stories and business insights from the data to stakeholders and the team, to inform user-centric design decisions. Skilled in analysing data from web analytics tooling such as Google Analytics. Validate/assure the implementation of web analytics. Identify additional data sources that can be used to measure performance. Typical Performance Analyst Experience required includes: Experience in Agile. Working closely with User Researchers, Content Designers, Interaction Designers, Business Analysts, Developers, Product Owners, Delivery Managers, and others in Agile teams, to ensure the team have access to the best evidence possible and are using it in designing and optimising the service. Experience of building team capability through role modelling, mentoring, and coaching. Ability to manage relationships with non-technical colleagues and work in a collaborative, inclusive way. Interpret A/B and multivariate testing to enable the effects o f changes to the service to be tested and to support iterative improvements. Be an expert in digital performance analysis and the configuration and deployment of digital analytics solutions, such as Google analytics. Influence teams to ensure trials and iterations are designed so that reliable and trustworthy evidence will be produced, and ensure findings are robust (eg tested for statistical significance before they are delivered). Work with agile teams to make sure their service meets the performance requirements in relation to analytics set out in the Digital by Default Service Standard. Proficient in SQL.
Key Responsibilities 1. Test Planning and Execution ? Develop, implement, and execute comprehensive test plans for GOV.UK digital services. ? Identify key testing objectives, ensuring coverage across multiple environments . 2. Automation & Manual Testing ? Conduct both manual and automated testing , including: Functional Testing Regression Testing Integration Testing User Acceptance Testing (UAT) Verify software quality and functionality through robust test execution. 3. Defect Management ? Identify, document, and track defects using test management tools (JIRA, TestRail, etc.). ? Collaborate with development teams to resolve issues efficiently. 4. Collaboration with Development Teams ? Work closely with developers, product managers, and business analysts to understand requirements. ? Provide feedback on test cases and ensure that solutions meet both technical specifications and user needs . 5. Test Reporting & Documentation ? Produce detailed test reports and provide clear feedback to stakeholders. ? Highlight risks or issues identified during testing. 6. Continuous Improvement ? Advocate for best practices in testing methodologies, tools, and techniques. ? Contribute to process improvements to enhance testing efficiency and product quality. 7. Compliance with GOV.UK Standards ? Follow and uphold testing standards and guidelines outlined within the DDAT framework . ? Ensure tests are conducted in accordance with government policies and GOV.UK service principles. Technical Skills & Experience ? 5+ years of experience in manual and automated testing . ? Strong knowledge of testing frameworks (eg, Selenium, JUnit, Cypress ). ? Experience with test management tools (eg, JIRA, TestRail, Quality Centre ). ? Familiarity with CI/CD pipelines and associated testing processes. ? Strong understanding of web technologies (HTML, CSS, JavaScript) and APIs (RESTful services) . ? Experience in database testing using SQL , including relational and NoSQL databases. Preferred but Not Mandatory: ? Knowledge of performance testing tools (JMeter, LoadRunner). ? Experience in security testing using OWASP ZAP or similar tools. Nice to Have - Certifications Candidates at SFIA Level 4 should ideally hold the following certifications or have equivalent experience: ? ISTQB Foundation Level Certification - Understanding of software testing principles. ? Certified Agile Tester (CAT) - Expertise in Agile testing (Scrum/Kanban). ? Azure Certified Developer - Associate (or equivalent cloud certification) - Testing within cloud environments. ? Security Awareness Certificate (CISSP or equivalent) - Basic understanding of security testing. Experience testing applications deployed on: Azure, PowerBI, Angular, NodeJS, PostgreSQL . Why Join Us? ? Work on high-impact UK Government digital services . ? Competitive salary & career growth opportunities . ? BUPA Health Cover & AIG Life Cover . ? Flexible hybrid working with occasional travel. ? Generous annual leave package (28 days + tenure-based increments). ? Pension Contribution (4% Employee, 3% Employer). ? On-the-job training & professional development support .
Feb 21, 2025
Full time
Key Responsibilities 1. Test Planning and Execution ? Develop, implement, and execute comprehensive test plans for GOV.UK digital services. ? Identify key testing objectives, ensuring coverage across multiple environments . 2. Automation & Manual Testing ? Conduct both manual and automated testing , including: Functional Testing Regression Testing Integration Testing User Acceptance Testing (UAT) Verify software quality and functionality through robust test execution. 3. Defect Management ? Identify, document, and track defects using test management tools (JIRA, TestRail, etc.). ? Collaborate with development teams to resolve issues efficiently. 4. Collaboration with Development Teams ? Work closely with developers, product managers, and business analysts to understand requirements. ? Provide feedback on test cases and ensure that solutions meet both technical specifications and user needs . 5. Test Reporting & Documentation ? Produce detailed test reports and provide clear feedback to stakeholders. ? Highlight risks or issues identified during testing. 6. Continuous Improvement ? Advocate for best practices in testing methodologies, tools, and techniques. ? Contribute to process improvements to enhance testing efficiency and product quality. 7. Compliance with GOV.UK Standards ? Follow and uphold testing standards and guidelines outlined within the DDAT framework . ? Ensure tests are conducted in accordance with government policies and GOV.UK service principles. Technical Skills & Experience ? 5+ years of experience in manual and automated testing . ? Strong knowledge of testing frameworks (eg, Selenium, JUnit, Cypress ). ? Experience with test management tools (eg, JIRA, TestRail, Quality Centre ). ? Familiarity with CI/CD pipelines and associated testing processes. ? Strong understanding of web technologies (HTML, CSS, JavaScript) and APIs (RESTful services) . ? Experience in database testing using SQL , including relational and NoSQL databases. Preferred but Not Mandatory: ? Knowledge of performance testing tools (JMeter, LoadRunner). ? Experience in security testing using OWASP ZAP or similar tools. Nice to Have - Certifications Candidates at SFIA Level 4 should ideally hold the following certifications or have equivalent experience: ? ISTQB Foundation Level Certification - Understanding of software testing principles. ? Certified Agile Tester (CAT) - Expertise in Agile testing (Scrum/Kanban). ? Azure Certified Developer - Associate (or equivalent cloud certification) - Testing within cloud environments. ? Security Awareness Certificate (CISSP or equivalent) - Basic understanding of security testing. Experience testing applications deployed on: Azure, PowerBI, Angular, NodeJS, PostgreSQL . Why Join Us? ? Work on high-impact UK Government digital services . ? Competitive salary & career growth opportunities . ? BUPA Health Cover & AIG Life Cover . ? Flexible hybrid working with occasional travel. ? Generous annual leave package (28 days + tenure-based increments). ? Pension Contribution (4% Employee, 3% Employer). ? On-the-job training & professional development support .
Job Description Performance Analysts deliver performance analysis that help services to meet the Government's Digital by Default Service Standard. They are responsible for delivering high-quality analysis of departmental web analytics and other data in relation to digital services. The key purpose of this role is to deliver accurate and efficient performance reporting and analytical insight for the digital services that they work with. They ensure the business understands how people are using our digital service(s) and will focus on undertaking analysis that will drive customer-centric innovations and investments to improve the user experience. Working within, and contributing to, the overall user centered design of a digital product, as part of multi-functional Agile delivery teams focused on one or more products, Performance Analysts should have the following essential skills: Ability to take a lead role in the development of the performance metrics and key performance indicators (KPIs) for the service and build dashboards and provide in depth reports to communicate key metrics. Able to track/measure customer behavior and use data to inform iterative service changes. Follow a process of continual iteration and measurement to monitor, iterate and improve. Strong communication skills, able to identify and communicate service performance, actionable stories and business insights from the data to stakeholders and the team, to inform user-centric design decisions. Skilled in analysing data from web analytics tooling such as Google Analytics. Validate/assure the implementation of web analytics. Identify additional data sources that can be used to measure performance. Typical Performance Analyst Experience required includes: Experience in Agile. Working closely with User Researchers, Content Designers, Interaction Designers, Business Analysts, Developers, Product Owners, Delivery Managers, and others in Agile teams, to ensure the team have access to the best evidence possible and are using it in designing and optimising the service. Experience of building team capability through role modelling, mentoring, and coaching. Ability to manage relationships with non-technical colleagues and work in a collaborative, inclusive way. Interpret A/B and multivariate testing to enable the effects o f changes to the service to be tested and to support iterative improvements. Be an expert in digital performance analysis and the configuration and deployment of digital analytics solutions, such as Google analytics. Influence teams to ensure trials and iterations are designed so that reliable and trustworthy evidence will be produced, and ensure findings are robust (eg tested for statistical significance before they are delivered). Work with agile teams to make sure their service meets the performance requirements in relation to analytics set out in the Digital by Default Service Standard. Proficient in SQL.
Feb 20, 2025
Full time
Job Description Performance Analysts deliver performance analysis that help services to meet the Government's Digital by Default Service Standard. They are responsible for delivering high-quality analysis of departmental web analytics and other data in relation to digital services. The key purpose of this role is to deliver accurate and efficient performance reporting and analytical insight for the digital services that they work with. They ensure the business understands how people are using our digital service(s) and will focus on undertaking analysis that will drive customer-centric innovations and investments to improve the user experience. Working within, and contributing to, the overall user centered design of a digital product, as part of multi-functional Agile delivery teams focused on one or more products, Performance Analysts should have the following essential skills: Ability to take a lead role in the development of the performance metrics and key performance indicators (KPIs) for the service and build dashboards and provide in depth reports to communicate key metrics. Able to track/measure customer behavior and use data to inform iterative service changes. Follow a process of continual iteration and measurement to monitor, iterate and improve. Strong communication skills, able to identify and communicate service performance, actionable stories and business insights from the data to stakeholders and the team, to inform user-centric design decisions. Skilled in analysing data from web analytics tooling such as Google Analytics. Validate/assure the implementation of web analytics. Identify additional data sources that can be used to measure performance. Typical Performance Analyst Experience required includes: Experience in Agile. Working closely with User Researchers, Content Designers, Interaction Designers, Business Analysts, Developers, Product Owners, Delivery Managers, and others in Agile teams, to ensure the team have access to the best evidence possible and are using it in designing and optimising the service. Experience of building team capability through role modelling, mentoring, and coaching. Ability to manage relationships with non-technical colleagues and work in a collaborative, inclusive way. Interpret A/B and multivariate testing to enable the effects o f changes to the service to be tested and to support iterative improvements. Be an expert in digital performance analysis and the configuration and deployment of digital analytics solutions, such as Google analytics. Influence teams to ensure trials and iterations are designed so that reliable and trustworthy evidence will be produced, and ensure findings are robust (eg tested for statistical significance before they are delivered). Work with agile teams to make sure their service meets the performance requirements in relation to analytics set out in the Digital by Default Service Standard. Proficient in SQL.
Key Responsibilities Develop high-quality, scalable software components that align with business requirements. Design, implement, test, and maintain applications using NodeJS, AngularJS, and PostgreSQL . Collaborate with senior engineers and stakeholders to refine technical requirements and solutions. Participate in code reviews , providing constructive feedback to junior developers and improving team code quality. Write unit and integration tests using Jest, Cypress , ensuring robust and maintainable code. Work with Azure Cloud services, assisting in the deployment and maintenance of cloud-based applications. Implement best practices for software development, security, and performance optimization . Contribute to Agile development processes, including daily standups, sprint planning, and retrospectives. Maintain and improve CI/CD pipelines, ensuring smooth deployments and operational efficiency. Troubleshoot and resolve bugs, ensuring system stability and reliability. Technical Skills Programming Languages : Proficiency in NodeJS, AngularJS . Database Management : Hands-on experience with PostgreSQL, SQL Server . ORM : Working knowledge of Prisma . Cloud Platforms : Experience with Azure or similar cloud environments (AWS, GCP). Agile Development : Familiarity with Scrum/Kanban methodologies. Version Control : Strong understanding of Git and branching strategies. Testing : Experience with Jest, Cypress , and test-driven development (TDD) practices. Code Quality : Proficiency with ESLint, Prettier for maintaining code standards. DevOps Practices : Exposure to CI/CD, Docker, Kubernetes , and deployment automation. Requirements Bachelor's degree in Computer Science, Information Technology , or a related field. 2-4 years of experience in software development , with hands-on work in NodeJS, AngularJS, and PostgreSQL . Experience in developing and deploying applications on Azure Cloud . Strong problem-solving skills and ability to debug complex issues. Good communication skills and ability to collaborate in a cross-functional team. Experience working in an Agile/iterative development environment. Nice to Have Experience with PowerBI for data visualization. Knowledge of security best practices and tools like OWASP ZAP, Burp Suite . Experience with performance testing tools like JMeter, Gatling . Familiarity with defect management tools like Jira, Azure DevOps . Exposure to microservices architecture and RESTful API development.
Feb 20, 2025
Full time
Key Responsibilities Develop high-quality, scalable software components that align with business requirements. Design, implement, test, and maintain applications using NodeJS, AngularJS, and PostgreSQL . Collaborate with senior engineers and stakeholders to refine technical requirements and solutions. Participate in code reviews , providing constructive feedback to junior developers and improving team code quality. Write unit and integration tests using Jest, Cypress , ensuring robust and maintainable code. Work with Azure Cloud services, assisting in the deployment and maintenance of cloud-based applications. Implement best practices for software development, security, and performance optimization . Contribute to Agile development processes, including daily standups, sprint planning, and retrospectives. Maintain and improve CI/CD pipelines, ensuring smooth deployments and operational efficiency. Troubleshoot and resolve bugs, ensuring system stability and reliability. Technical Skills Programming Languages : Proficiency in NodeJS, AngularJS . Database Management : Hands-on experience with PostgreSQL, SQL Server . ORM : Working knowledge of Prisma . Cloud Platforms : Experience with Azure or similar cloud environments (AWS, GCP). Agile Development : Familiarity with Scrum/Kanban methodologies. Version Control : Strong understanding of Git and branching strategies. Testing : Experience with Jest, Cypress , and test-driven development (TDD) practices. Code Quality : Proficiency with ESLint, Prettier for maintaining code standards. DevOps Practices : Exposure to CI/CD, Docker, Kubernetes , and deployment automation. Requirements Bachelor's degree in Computer Science, Information Technology , or a related field. 2-4 years of experience in software development , with hands-on work in NodeJS, AngularJS, and PostgreSQL . Experience in developing and deploying applications on Azure Cloud . Strong problem-solving skills and ability to debug complex issues. Good communication skills and ability to collaborate in a cross-functional team. Experience working in an Agile/iterative development environment. Nice to Have Experience with PowerBI for data visualization. Knowledge of security best practices and tools like OWASP ZAP, Burp Suite . Experience with performance testing tools like JMeter, Gatling . Familiarity with defect management tools like Jira, Azure DevOps . Exposure to microservices architecture and RESTful API development.
Scrumconnect Consulting is a UK national SME award-winning software development consultancy with over 300 consultants across the UK. We work with UK Public sector clients to build impactful, award-winning digital services that improve millions of lives. We take as much pride in our people, culture and work-life balance as we do in making services that improve millions of lives. Collaborative, entrepreneurial and dedicated to problem-solving, we bring the step change our customers need to sustain innovation. 3 ways we are different We're not just a consultancy. We're a community. Our knowledge-sharing, learning/unlearning, problem-solving culture benefits our consultants and our clients. All our people are highly experienced. Our consultants typically have at least 10 years experience of solving difficult business problems Handpicked high-performing teams with high empathy, trust and a mindset of continuous learning Full Stack Developer, Java Node We are urgently looking for Full Stack developer- Java and Node.js long term INSIDE IR35 The ideal candidate will be able to demonstrate the criteria below Open source technologies like Java, JavaScript, Node.js. Developing on cloud based environments like AWS and Azure. Have a good understanding of TDD and BDD. SQL and noSQL database applications such as Postgres, MySQL, and MongoDB. Distributed version control systems such as Git. Containerisation - tools such as Docker and Kubernetes. Have the skills to build up a useful, robust automated test suite to support a continuous deployment environment. Have working knowledge of Unix-like operating systems such as Linux and/or Mac OS X. Knowledge and experience of APIs, RESTful services and Microservice Architectures. Project Brief: Situation - Currently Debt Manager uses SAP Data Service to integrate with other systems, it has been marked as "sunset" by the tech radar which means, we cannot use it for any new projects. Proposal - Phase 1, we are introducing distributed KONG API Gateway & Microservices to integrate new version of debt manager (DM11) with other systems Contract: 3 months Rolling Remote working but once a month from site. Rate Range: £600 - £650 INSIDE IR35
Dec 14, 2022
Contractor
Scrumconnect Consulting is a UK national SME award-winning software development consultancy with over 300 consultants across the UK. We work with UK Public sector clients to build impactful, award-winning digital services that improve millions of lives. We take as much pride in our people, culture and work-life balance as we do in making services that improve millions of lives. Collaborative, entrepreneurial and dedicated to problem-solving, we bring the step change our customers need to sustain innovation. 3 ways we are different We're not just a consultancy. We're a community. Our knowledge-sharing, learning/unlearning, problem-solving culture benefits our consultants and our clients. All our people are highly experienced. Our consultants typically have at least 10 years experience of solving difficult business problems Handpicked high-performing teams with high empathy, trust and a mindset of continuous learning Full Stack Developer, Java Node We are urgently looking for Full Stack developer- Java and Node.js long term INSIDE IR35 The ideal candidate will be able to demonstrate the criteria below Open source technologies like Java, JavaScript, Node.js. Developing on cloud based environments like AWS and Azure. Have a good understanding of TDD and BDD. SQL and noSQL database applications such as Postgres, MySQL, and MongoDB. Distributed version control systems such as Git. Containerisation - tools such as Docker and Kubernetes. Have the skills to build up a useful, robust automated test suite to support a continuous deployment environment. Have working knowledge of Unix-like operating systems such as Linux and/or Mac OS X. Knowledge and experience of APIs, RESTful services and Microservice Architectures. Project Brief: Situation - Currently Debt Manager uses SAP Data Service to integrate with other systems, it has been marked as "sunset" by the tech radar which means, we cannot use it for any new projects. Proposal - Phase 1, we are introducing distributed KONG API Gateway & Microservices to integrate new version of debt manager (DM11) with other systems Contract: 3 months Rolling Remote working but once a month from site. Rate Range: £600 - £650 INSIDE IR35
You will be working in a fast pace environment, your day-to-day responsibilities will include supporting new products, tackling problems that have never been solved before. You will be learning how their technology works to be able to troubleshoot issues. You will be working with customers frequently and helping with support, whether this be as part of a pre-live implementation or post-live support efforts. You will be confident and have development experience. You will be taking on a lead role in the support team and helping mentor and train the newer team members, you will be bridging the gap between development and support so you will have a good split between the hands-on development and support. Some of the technologies used include: Node, React. Java8, JEE, JMS & JPA to help build micro-services, Node Skills required: - 5+ Years of hands on automation experience as a minimum - Experience with distributed Back End systems and API design - You will have substantial experience in a technical support or implementation role working ideally in a software support business. - You will have experience with troubleshooting, monitoring and logging tools Location: Manchester however remote for next 6 months
Dec 02, 2021
Contractor
You will be working in a fast pace environment, your day-to-day responsibilities will include supporting new products, tackling problems that have never been solved before. You will be learning how their technology works to be able to troubleshoot issues. You will be working with customers frequently and helping with support, whether this be as part of a pre-live implementation or post-live support efforts. You will be confident and have development experience. You will be taking on a lead role in the support team and helping mentor and train the newer team members, you will be bridging the gap between development and support so you will have a good split between the hands-on development and support. Some of the technologies used include: Node, React. Java8, JEE, JMS & JPA to help build micro-services, Node Skills required: - 5+ Years of hands on automation experience as a minimum - Experience with distributed Back End systems and API design - You will have substantial experience in a technical support or implementation role working ideally in a software support business. - You will have experience with troubleshooting, monitoring and logging tools Location: Manchester however remote for next 6 months