We re Anthony Nolan. We re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow. By uniting people and science, we re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We re currently giving four people a day another chance to live. Driven by patients, backed by stem cell donors, and powered by science, we won t stop until we ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive. If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team. We are looking for a Supporter Care Manager to join our Fundraising team. Title: Supporter Care Manager Salary: £39,000 - 42,000 per annum Contract: Permanent Hours: 35 per week (standard Anthony Nolan working hours) Location: Hybrid, with head office in Hampstead, London We are looking for a Supporter Care Manager to join our Supporter Experience team within the Fundraising division. This is a key role responsible for leading the day-to-day delivery of supporter care, ensuring a high-quality, responsive and empathetic service across all supporter touchpoints. You will manage a small, dedicated team of Supporter Care Officers, overseeing enquiry handling, income processing and data management, while maintaining strong operational standards and compliance. As the first point of contact for many of our supporters, the team plays a vital role in shaping supporter perceptions and enabling effective fundraising. You will work closely with colleagues across fundraising, engagement, technology and finance to ensure a seamless supporter experience and support the delivery of campaigns and activities. You will also use supporter insight and feedback to drive continuous improvement and contribute to wider Supporter Experience initiatives and transformational projects, helping to embed more consistent and supporter-centric ways of working across the organisation. We are looking for someone who brings: Experience managing a customer service or supporter care team Strong operational and organisational skills, with attention to detail Experience using CRM systems and managing supporter data Confidence handling complex enquiries and escalations Excellent communication and relationship-building skills A proactive approach to improving processes and services What s in it for you? A competitive salary 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme A stimulating work environment full of opportunities to learn and develop Life Assurance of four times annual salary Travel season ticket loan, Cycle to work Scheme And more! (further details on our Life at Anthony Nolan page) Please check out the full job description attached or hyperlinked here on our careers page, and you can read more about what to expect on the Our recruitment process page. Please note: We encourage you to apply as soon as possible this advert may close early if we receive a high volume of strong applications. Release your remarkable, join our team and give someone another chance to live. Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. All applicants must be able to demonstrate the right to work in the UK.
May 03, 2026
Full time
We re Anthony Nolan. We re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow. By uniting people and science, we re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We re currently giving four people a day another chance to live. Driven by patients, backed by stem cell donors, and powered by science, we won t stop until we ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive. If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team. We are looking for a Supporter Care Manager to join our Fundraising team. Title: Supporter Care Manager Salary: £39,000 - 42,000 per annum Contract: Permanent Hours: 35 per week (standard Anthony Nolan working hours) Location: Hybrid, with head office in Hampstead, London We are looking for a Supporter Care Manager to join our Supporter Experience team within the Fundraising division. This is a key role responsible for leading the day-to-day delivery of supporter care, ensuring a high-quality, responsive and empathetic service across all supporter touchpoints. You will manage a small, dedicated team of Supporter Care Officers, overseeing enquiry handling, income processing and data management, while maintaining strong operational standards and compliance. As the first point of contact for many of our supporters, the team plays a vital role in shaping supporter perceptions and enabling effective fundraising. You will work closely with colleagues across fundraising, engagement, technology and finance to ensure a seamless supporter experience and support the delivery of campaigns and activities. You will also use supporter insight and feedback to drive continuous improvement and contribute to wider Supporter Experience initiatives and transformational projects, helping to embed more consistent and supporter-centric ways of working across the organisation. We are looking for someone who brings: Experience managing a customer service or supporter care team Strong operational and organisational skills, with attention to detail Experience using CRM systems and managing supporter data Confidence handling complex enquiries and escalations Excellent communication and relationship-building skills A proactive approach to improving processes and services What s in it for you? A competitive salary 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme A stimulating work environment full of opportunities to learn and develop Life Assurance of four times annual salary Travel season ticket loan, Cycle to work Scheme And more! (further details on our Life at Anthony Nolan page) Please check out the full job description attached or hyperlinked here on our careers page, and you can read more about what to expect on the Our recruitment process page. Please note: We encourage you to apply as soon as possible this advert may close early if we receive a high volume of strong applications. Release your remarkable, join our team and give someone another chance to live. Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. All applicants must be able to demonstrate the right to work in the UK.
We're Anthony Nolan. We're here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow. By uniting people and science, we're growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We're currently giving four people a day another chance to live. Driven by patients, backed by stem cell donors, and powered by science, we won't stop until we've unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive. If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team. We are looking for a Marketing Lead, CT&LS to join our Marketing team. Title: Marketing Lead, CT&LS Salary: £36,000-£41,000 per annum (depending on experience) Contract: 12-month fixed term, with potential to be made permanent Hours: 28 per week/4 days a week Location: Hybrid , withhead office in Hampstead, London The Marketing Lead, CT&LS role is an exciting opportunity to work closely across two teams, delivering for the Business Development team in our commercial environment, and reporting directly to the Head of Marketing & Brand. This is an integral and interesting role, communicating with our commercial audiences (academia, biotech, pharma) to support an increase in income generation, which directly impacts the work we can do to support patients who need us. You will develop and implement marketing strategies, campaigns, content and cross organisational projects for Anthony Nolan's commercial offer, to deliver activities that meet organisational aims. You will be responsible for understanding key market segments and building insight into growing longer term engagement and lead generation in commercial audiences, to increase market share, income, and up take of services and products. Your work will position Anthony Nolan as a leading provider of professional, competitive services, and raise awareness and consideration with our target audience. You will lead commercial service marketing and work closely with the Business Development and Communications teams to ensure strong and consistent messaging and content for the commercial audience. This is a commercial marketing role to researchers in academia, Biotech and Pharma, rather than to healthcare professionals or our patients. It is a 12-month fixed term contract, with the potential to be made permanent. (There is a vacancy at the end of this contract, however the definition of the role may change dependent on the organisational needs and the position's effectiveness) What's in it for you? A competitive salary 27 days annual leave (pro rata), pension scheme, childcare vouchers, access to counselling via a 24 hour Employee Assistance Programme A stimulating work environment full of opportunities to learn and develop Life Assurance of four times annual salary Travel season ticket loan, Cycle to work Scheme And more! (further details on our Life at Anthony Nolan page) Please check out the full job description here, and you can read more about what to expect on Our recruitment process page. Please note: We encourage you to apply as soon as possible - this advert may close early if we receive a high volume of strong applications. Release your remarkable, join our team and givesomeone another chance to live. Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. All applicants must be able to demonstrate the right to work in the UK.
Apr 15, 2026
Full time
We're Anthony Nolan. We're here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow. By uniting people and science, we're growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We're currently giving four people a day another chance to live. Driven by patients, backed by stem cell donors, and powered by science, we won't stop until we've unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive. If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team. We are looking for a Marketing Lead, CT&LS to join our Marketing team. Title: Marketing Lead, CT&LS Salary: £36,000-£41,000 per annum (depending on experience) Contract: 12-month fixed term, with potential to be made permanent Hours: 28 per week/4 days a week Location: Hybrid , withhead office in Hampstead, London The Marketing Lead, CT&LS role is an exciting opportunity to work closely across two teams, delivering for the Business Development team in our commercial environment, and reporting directly to the Head of Marketing & Brand. This is an integral and interesting role, communicating with our commercial audiences (academia, biotech, pharma) to support an increase in income generation, which directly impacts the work we can do to support patients who need us. You will develop and implement marketing strategies, campaigns, content and cross organisational projects for Anthony Nolan's commercial offer, to deliver activities that meet organisational aims. You will be responsible for understanding key market segments and building insight into growing longer term engagement and lead generation in commercial audiences, to increase market share, income, and up take of services and products. Your work will position Anthony Nolan as a leading provider of professional, competitive services, and raise awareness and consideration with our target audience. You will lead commercial service marketing and work closely with the Business Development and Communications teams to ensure strong and consistent messaging and content for the commercial audience. This is a commercial marketing role to researchers in academia, Biotech and Pharma, rather than to healthcare professionals or our patients. It is a 12-month fixed term contract, with the potential to be made permanent. (There is a vacancy at the end of this contract, however the definition of the role may change dependent on the organisational needs and the position's effectiveness) What's in it for you? A competitive salary 27 days annual leave (pro rata), pension scheme, childcare vouchers, access to counselling via a 24 hour Employee Assistance Programme A stimulating work environment full of opportunities to learn and develop Life Assurance of four times annual salary Travel season ticket loan, Cycle to work Scheme And more! (further details on our Life at Anthony Nolan page) Please check out the full job description here, and you can read more about what to expect on Our recruitment process page. Please note: We encourage you to apply as soon as possible - this advert may close early if we receive a high volume of strong applications. Release your remarkable, join our team and givesomeone another chance to live. Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. All applicants must be able to demonstrate the right to work in the UK.
A leading health charity in Greater London is looking for a Marketing Lead to drive strategic initiatives across commercial audiences. This role offers an opportunity to develop marketing strategies, implement campaigns, and communicate effectively with academia and biotech sectors. The position is hybrid, offering a competitive salary between £36,000-£41,000 per annum, with benefits including 27 days annual leave and a supportive work environment. Join us in making a difference for patients in need.
Apr 13, 2026
Full time
A leading health charity in Greater London is looking for a Marketing Lead to drive strategic initiatives across commercial audiences. This role offers an opportunity to develop marketing strategies, implement campaigns, and communicate effectively with academia and biotech sectors. The position is hybrid, offering a competitive salary between £36,000-£41,000 per annum, with benefits including 27 days annual leave and a supportive work environment. Join us in making a difference for patients in need.
