About Us Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing. The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better. About the role In 2018 Bridges Outcomes Partnerships co-designed the Single Homelessness Prevention service with Brent Council following the Homelessness Reduction Act (2018). The service provides early intervention to prevent or relieve homelessness for single people who previously would not have received support, aiming to prevent the mental trauma associated with homelessness and stop individuals reaching crisis point. Our services continue to evolve into models that combine homelessness prevention, refugee support, and family stability interventions to improve life chances for vulnerable people and reduce the long-term impacts of housing instability and child poverty. The Referral & Assessment Officer is a key role within the London Partnership, it is the first point of contact for people who have experienced trauma or are struggling to find a home. As part of the role, you will be responsible for the following activities within this element of the service Receiving inbound referrals into the London central point of access, ensuing all data points are completed and case assessed to ensure referral to the right delivery partner/service. Reviewing and processing referrals into the online referral portal, triaging to the most appropriate service for them. Ensure that referrals are triaged and allocated to a specialist organisation within the agreed timeframes Inputting and processing self-referrals into the SHPS case management system Identify, record and refer any immediate safeguarding concerns through the appropriate pathways Ensuring the case management system is maintained through timely and accurate record keeping Build strong, positive and collaborative relationships with relevant agencies to enable effective referral pathways into specialist services within the partnership and to external services Work closely with the Programme Manager to provide details on referral activity and outline any issues or opportunities which might need intervention. Ensure the service is accessible to all, recognising peoples differences, experiences, communication/language and accessibility needs Provide regular reporting to programme lead and commissioners. About you At BOP we value both lived and learnt experience, the following skills and experience areas can be discussed individually and should not deter you from applying for the role if you feel you meet the requirements due to your lived experience. Skills & Experience Essential Have experience of or an understanding of trauma and best practice when working with vulnerable individuals. Have an empathetic, compassionate and non-judgemental approach with the ability to adapt, build rapport and enable trusting conversations with both vulnerable adults and professionals over the telephone and by email An understanding of risk and safety planning within the context of vulnerable adults and experience in applying practices and procedures Experience of record keeping within a case management system Excellent organisational and IT literacy skills Strong communication skills with a collaborative and flexible approach to work Willingness to continuously develop knowledge and skills through training Demonstrates understanding of the impact of structural inequalities (e.g., racism, ableism, homophobia, transphobia, classism, sexism) on experiences of domestic abuse and help-seeking. Understands intersectionality how overlapping identities (e.g., ethnicity, gender, sexuality, disability, immigration status, age, faith) shape the risks, barriers, and needs of survivors Understanding of how language barriers, digital exclusion, or immigration status can affect access to support. The ability to work collaboratively within a team and wider Partnership as well as independently, and can organise workload and prioritise depending on the needs of the service Drive to be part of a positive change and have passion for supporting people who have experienced harm caused by domestic abuse Desire to support a unique impact-led programme with a passion to make a positive difference to people's lives Desirable Additional spoken languages, particularly those spoken in Southern Asian communities Experience of working with a charity/third sector organisation Understanding of vulnerable adults and best approaches to build trusting relationships Knowledge of working within services which take a person-centred approach. Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training. All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times. Data Protection Commitment As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making. What we will offer you • We are a flexible employer and we will support you to ensure you achieve a healthy work life balance. • You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people s lives and public sector reform. • You will get 25 days annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional gifted day/s between Christmas and New Year • We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution • We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources • We also offer Private Medical Insurance on successful completion of your probation period • You will be able to access Learning and development opportunities Application process/next steps Once you click on the link to apply you will be directed to Applied, the platform that manages all our applications. You ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application. If you are shortlisted, we ll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 20th April. Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
Mar 20, 2026
Full time
About Us Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing. The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better. About the role In 2018 Bridges Outcomes Partnerships co-designed the Single Homelessness Prevention service with Brent Council following the Homelessness Reduction Act (2018). The service provides early intervention to prevent or relieve homelessness for single people who previously would not have received support, aiming to prevent the mental trauma associated with homelessness and stop individuals reaching crisis point. Our services continue to evolve into models that combine homelessness prevention, refugee support, and family stability interventions to improve life chances for vulnerable people and reduce the long-term impacts of housing instability and child poverty. The Referral & Assessment Officer is a key role within the London Partnership, it is the first point of contact for people who have experienced trauma or are struggling to find a home. As part of the role, you will be responsible for the following activities within this element of the service Receiving inbound referrals into the London central point of access, ensuing all data points are completed and case assessed to ensure referral to the right delivery partner/service. Reviewing and processing referrals into the online referral portal, triaging to the most appropriate service for them. Ensure that referrals are triaged and allocated to a specialist organisation within the agreed timeframes Inputting and processing self-referrals into the SHPS case management system Identify, record and refer any immediate safeguarding concerns through the appropriate pathways Ensuring the case management system is maintained through timely and accurate record keeping Build strong, positive and collaborative relationships with relevant agencies to enable effective referral pathways into specialist services within the partnership and to external services Work closely with the Programme Manager to provide details on referral activity and outline any issues or opportunities which might need intervention. Ensure the service is accessible to all, recognising peoples differences, experiences, communication/language and accessibility needs Provide regular reporting to programme lead and commissioners. About you At BOP we value both lived and learnt experience, the following skills and experience areas can be discussed individually and should not deter you from applying for the role if you feel you meet the requirements due to your lived experience. Skills & Experience Essential Have experience of or an understanding of trauma and best practice when working with vulnerable individuals. Have an empathetic, compassionate and non-judgemental approach with the ability to adapt, build rapport and enable trusting conversations with both vulnerable adults and professionals over the telephone and by email An understanding of risk and safety planning within the context of vulnerable adults and experience in applying practices and procedures Experience of record keeping within a case management system Excellent organisational and IT literacy skills Strong communication skills with a collaborative and flexible approach to work Willingness to continuously develop knowledge and skills through training Demonstrates understanding of the impact of structural inequalities (e.g., racism, ableism, homophobia, transphobia, classism, sexism) on experiences of domestic abuse and help-seeking. Understands intersectionality how overlapping identities (e.g., ethnicity, gender, sexuality, disability, immigration status, age, faith) shape the risks, barriers, and needs of survivors Understanding of how language barriers, digital exclusion, or immigration status can affect access to support. The ability to work collaboratively within a team and wider Partnership as well as independently, and can organise workload and prioritise depending on the needs of the service Drive to be part of a positive change and have passion for supporting people who have experienced harm caused by domestic abuse Desire to support a unique impact-led programme with a passion to make a positive difference to people's lives Desirable Additional spoken languages, particularly those spoken in Southern Asian communities Experience of working with a charity/third sector organisation Understanding of vulnerable adults and best approaches to build trusting relationships Knowledge of working within services which take a person-centred approach. Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training. All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times. Data Protection Commitment As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making. What we will offer you • We are a flexible employer and we will support you to ensure you achieve a healthy work life balance. • You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people s lives and public sector reform. • You will get 25 days annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional gifted day/s between Christmas and New Year • We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution • We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources • We also offer Private Medical Insurance on successful completion of your probation period • You will be able to access Learning and development opportunities Application process/next steps Once you click on the link to apply you will be directed to Applied, the platform that manages all our applications. You ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application. If you are shortlisted, we ll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 20th April. Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
About Us Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing. The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better. GMBOP is a subsidiary of Bridges Outcomes Partnerships, a not-for-profit social enterprise established to develop and deliver outcomes-based contracts in partnership with public sector commissioners and impact-driven delivery organisations. About GMBOP Greater Manchester Better Outcomes Partnership (GMBOP) is a place-based partnership supporting people across Greater Manchester who are experiencing, or at risk of, housing insecurity and homelessness. We bring together voluntary, community and public sector organisations to deliver joined-up, holistic and preventative support. Through our central hub and delivery partners, we ensure people can access the right support at the right time, without having to repeat their story. Our work is grounded in a strengths-based and trauma-informed approach. We focus on people s assets, aspirations and choices not just the challenges they face. We are committed to working collaboratively, promoting dignity, and improving long-term outcomes for individuals and communities. We believe that people with lived experience and people who reflect the communities we serve bring essential insight, skills and leadership. We actively welcome applications from individuals with these experiences and from groups currently under-represented in the housing and homelessness workforce. The Operational Lead plays a key role in ensuring the programme runs smoothly and delivers high-quality support for participants. You will work closely with delivery partners to strengthen referral pathways, support effective programme delivery, and ensure learning and insights help the programme continually improve. You will also support the Programme Director in monitoring performance and achieving programme outcomes. This is a collaborative role that involves building strong partnerships, using data and insight to inform decisions, and ensuring participants voices help shape how services are delivered. Key Responsibilities 1. Referral, Engagement & Onboarding Oversee referral processes across delivery partners to ensure they are accessible, responsive and effective. Build and maintain positive relationships with referring agencies and stakeholders. Monitor referral pathways, identify challenges and work with partners to improve engagement and flow. Identify opportunities to widen referral routes and strengthen links with community organisations. 2. Operational Management & Service Improvement Provide operational guidance and support to delivery partners. Identify barriers to delivery and work collaboratively to develop practical solutions. Support a culture of continuous learning by sharing insights, good practice and emerging opportunities. Help embed co-production, ensuring participants voices and experiences shape programme design and delivery. 3. Stakeholder & Relationship Management Build strong working relationships with local authorities, delivery partners and community organisations. Represent the programme in external meetings, networks and partnership forums. Encourage collaboration across partners and promote shared learning and innovation. 4. Data, Impact Management & Reporting Support delivery teams to use case management and data systems effectively. Analyse and interpret programme data to monitor performance and inform decision-making. Work collaboratively with the programme analyst to develop clear and meaningful reporting for internal and external stakeholders, including commissioners and governance groups, helping to identify trends, insights and opportunities that strengthen service delivery and outcomes. 5. Quality Assurance & Compliance Support quality assurance processes such as case audits, observations and learning reviews. Promote high standards of data integrity and ensure data protection requirements are met. Work with delivery partners and commissioners to ensure outcomes are accurately recorded and evidenced. 6. External Relations & Community Asset Development Support the development of strong local networks and service pathways. Identify community assets and resources that can strengthen support for participants. Coordinate training, learning opportunities and shared development across delivery partners where needed. Skills, Knowledge & Experience We recognise that relevant skills and knowledge can come from many different routes, including employment, volunteering, community activity, education or lived experience. We actively welcome applications from people whose backgrounds reflect the communities we work with. Essential We are particularly interested in people who can demonstrate: • Commitment to person-centred, strengths-based and inclusive approaches • Knowledge or understanding of housing insecurity, homelessness prevention, or the barriers people can face in accessing stable housing (this may come from professional experience, community involvement, or lived experience) • Ability to build positive and collaborative relationships with a wide range of partners and stakeholders • Strong communication skills, with the ability to present information clearly in writing and verbally • Confidence working with information or data to monitor progress, identify trends and support improvement • Ability to organise and prioritise work, managing multiple tasks in a dynamic environment • A proactive and solution-focused mindset, with the ability to identify challenges and work with others to find practical solutions • Experience contributing to the delivery or coordination of services, programmes or projects (this could come from a range of sectors including community, social impact, housing, youth, education or wellbeing) Desirable It would be helpful, but not essential, if you also have: • Experience supporting partnership working across multiple organisations • Experience using case management or data systems • Experience of quality assurance, programme performance monitoring, or service improvement • Coaching, mentoring or facilitation skills • Ability to travel within the programme geography if required (We are happy to discuss flexible ways this requirement can be met.) If you feel you could bring valuable skills, insight or lived experience to this role but are unsure whether you meet every part of the criteria, we would still encourage you to apply. Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training. All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times. Data Protection Commitment As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making. What we will offer you • We are a flexible employer and we will support you to ensure you achieve a healthy work life balance. • You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people s lives and public sector reform. • You will get 25 days annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional gifted day/s between Christmas and New Year • We offer a Salary Sacrifice Pension Scheme • We offer 4 x Life Insurance . click apply for full job details
Mar 20, 2026
Full time
About Us Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing. The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better. GMBOP is a subsidiary of Bridges Outcomes Partnerships, a not-for-profit social enterprise established to develop and deliver outcomes-based contracts in partnership with public sector commissioners and impact-driven delivery organisations. About GMBOP Greater Manchester Better Outcomes Partnership (GMBOP) is a place-based partnership supporting people across Greater Manchester who are experiencing, or at risk of, housing insecurity and homelessness. We bring together voluntary, community and public sector organisations to deliver joined-up, holistic and preventative support. Through our central hub and delivery partners, we ensure people can access the right support at the right time, without having to repeat their story. Our work is grounded in a strengths-based and trauma-informed approach. We focus on people s assets, aspirations and choices not just the challenges they face. We are committed to working collaboratively, promoting dignity, and improving long-term outcomes for individuals and communities. We believe that people with lived experience and people who reflect the communities we serve bring essential insight, skills and leadership. We actively welcome applications from individuals with these experiences and from groups currently under-represented in the housing and homelessness workforce. The Operational Lead plays a key role in ensuring the programme runs smoothly and delivers high-quality support for participants. You will work closely with delivery partners to strengthen referral pathways, support effective programme delivery, and ensure learning and insights help the programme continually improve. You will also support the Programme Director in monitoring performance and achieving programme outcomes. This is a collaborative role that involves building strong partnerships, using data and insight to inform decisions, and ensuring participants voices help shape how services are delivered. Key Responsibilities 1. Referral, Engagement & Onboarding Oversee referral processes across delivery partners to ensure they are accessible, responsive and effective. Build and maintain positive relationships with referring agencies and stakeholders. Monitor referral pathways, identify challenges and work with partners to improve engagement and flow. Identify opportunities to widen referral routes and strengthen links with community organisations. 2. Operational Management & Service Improvement Provide operational guidance and support to delivery partners. Identify barriers to delivery and work collaboratively to develop practical solutions. Support a culture of continuous learning by sharing insights, good practice and emerging opportunities. Help embed co-production, ensuring participants voices and experiences shape programme design and delivery. 3. Stakeholder & Relationship Management Build strong working relationships with local authorities, delivery partners and community organisations. Represent the programme in external meetings, networks and partnership forums. Encourage collaboration across partners and promote shared learning and innovation. 4. Data, Impact Management & Reporting Support delivery teams to use case management and data systems effectively. Analyse and interpret programme data to monitor performance and inform decision-making. Work collaboratively with the programme analyst to develop clear and meaningful reporting for internal and external stakeholders, including commissioners and governance groups, helping to identify trends, insights and opportunities that strengthen service delivery and outcomes. 5. Quality Assurance & Compliance Support quality assurance processes such as case audits, observations and learning reviews. Promote high standards of data integrity and ensure data protection requirements are met. Work with delivery partners and commissioners to ensure outcomes are accurately recorded and evidenced. 6. External Relations & Community Asset Development Support the development of strong local networks and service pathways. Identify community assets and resources that can strengthen support for participants. Coordinate training, learning opportunities and shared development across delivery partners where needed. Skills, Knowledge & Experience We recognise that relevant skills and knowledge can come from many different routes, including employment, volunteering, community activity, education or lived experience. We actively welcome applications from people whose backgrounds reflect the communities we work with. Essential We are particularly interested in people who can demonstrate: • Commitment to person-centred, strengths-based and inclusive approaches • Knowledge or understanding of housing insecurity, homelessness prevention, or the barriers people can face in accessing stable housing (this may come from professional experience, community involvement, or lived experience) • Ability to build positive and collaborative relationships with a wide range of partners and stakeholders • Strong communication skills, with the ability to present information clearly in writing and verbally • Confidence working with information or data to monitor progress, identify trends and support improvement • Ability to organise and prioritise work, managing multiple tasks in a dynamic environment • A proactive and solution-focused mindset, with the ability to identify challenges and work with others to find practical solutions • Experience contributing to the delivery or coordination of services, programmes or projects (this could come from a range of sectors including community, social impact, housing, youth, education or wellbeing) Desirable It would be helpful, but not essential, if you also have: • Experience supporting partnership working across multiple organisations • Experience using case management or data systems • Experience of quality assurance, programme performance monitoring, or service improvement • Coaching, mentoring or facilitation skills • Ability to travel within the programme geography if required (We are happy to discuss flexible ways this requirement can be met.) If you feel you could bring valuable skills, insight or lived experience to this role but are unsure whether you meet every part of the criteria, we would still encourage you to apply. Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training. All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times. Data Protection Commitment As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making. What we will offer you • We are a flexible employer and we will support you to ensure you achieve a healthy work life balance. • You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people s lives and public sector reform. • You will get 25 days annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional gifted day/s between Christmas and New Year • We offer a Salary Sacrifice Pension Scheme • We offer 4 x Life Insurance . click apply for full job details
About Us Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing. The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better. GMBOP is a subsidiary of Bridges Outcomes Partnerships, a not-for-profit social enterprise established to develop and deliver outcomes-based contracts in partnership with public sector commissioners and impact-driven delivery organisations. About GMBOP Greater Manchester Better Outcomes Partnership (GMBOP) is a place-based partnership supporting people across Greater Manchester who are experiencing, or at risk of, housing insecurity and homelessness. We bring together voluntary, community and public sector organisations to deliver joined-up, holistic and preventative support. Through our central hub and delivery partners, we ensure people can access the right support at the right time, without having to repeat their story. Our work is grounded in a strengths-based and trauma-informed approach. We focus on people s assets, aspirations and choices not just the challenges they face. We are committed to working collaboratively, promoting dignity, and improving long-term outcomes for individuals and communities. We believe that people with lived experience and people who reflect the communities we serve bring essential insight, skills and leadership. We actively welcome applications from individuals with these experiences and from groups currently under-represented in the housing and homelessness workforce. Role Outline The role will work on the Pathfinder project which works across Greater Manchester to prevent young people from becoming homeless. The purpose of this role is to increase access to high-quality private rented sector accommodation in order to improve opportunities for participants to secure suitable and sustainable housing. You will work across Greater Manchester to build and maintain strong relationships with private landlords, improving access to accommodation for frontline delivery teams and the young people they work alongside. You will also work collaboratively with colleagues across GMBOP and related programmes, such as Kirklees Better Outcomes Partnership (KBOP), to share expertise, learning and best practice, helping to strengthen housing pathways and maximise impact across the wider partnership. This role plays an important part in ensuring housing pathways are aligned with our strengths-based approach supporting young people to move into accommodation that reflects their aspirations, promotes independence, and contributes to long-term stability. What Will You Be Accountable For? Increasing the number and diversity of landlords engaged and wanting to work with the project Building positive, collaborative relationships with landlords to create seamless housing and support pathways Ensuring accommodation secured through the project meets appropriate housing standards Working in partnership with delivery teams so housing options reflect participants strengths, needs and goals Supporting delivery partners to understand private rented sector options available to participants Liaising with local authority private sector housing teams to strengthen partnership working Acting as a point of contact for staff accessing the GMBOP deposit or guarantor scheme Attending landlord networking events to promote the project and explain available incentives Maintaining ongoing, constructive communication with landlords during tenancies to support positive outcomes for both landlords and participants Contributing to marketing and promotional activity to widen the programme s reach and impact What Are We Looking For? We are particularly interested in people who: Share our commitment to strengths-based, trauma-informed and person-centred ways of working Are motivated by preventing youth homelessness and improving long-term outcomes Build relationships based on trust, respect and collaboration Bring curiosity, creativity and a solution-focused mindset We recognise that relevant experience can come from many different settings, including work, volunteering, community activity and lived experience. Essential Commitment to strengths-based and trauma-informed practice Desire to contribute to an innovative, impact-led project Strong interpersonal skills and ability to build rapport with a wide range of stakeholders Ability to work independently and manage competing priorities Problem-solving and analytical thinking Ability to plan and organise your work effectively Accuracy and attention to detail Strong written and verbal communication skills Ability to work collaboratively within a partnership environment Adaptability and comfort working in a fast-paced setting Desirable Experience of building and maintaining relationships with landlords and lettings agents in the private rented sector Understanding of homelessness prevention, youth services, housing insecurity or related systems Ability to travel across Greater Manchester to meet the requirements of the role (We are open to discussing how travel requirements can be met.) Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training. All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times. Data Protection Commitment As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making. What we will offer you • We are a flexible employer and we will support you to ensure you achieve a healthy work life balance. • You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people s lives and public sector reform. • You will get 25 days annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional gifted day/s between Christmas and New Year • We offer a Salary Sacrifice Pension Scheme • We offer 4 x Life Insurance, Income Protection Insurance and wellbeing benefits & resources • We also offer Private Medical Insurance on successful completion of your probation period • You will be able to access Learning and development opportunities Application process/next steps When you click on the link to apply you will be directed to Applied, the platform that manages all our applications. You ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application. If you are shortlisted, we ll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 20th April. Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race . click apply for full job details
Mar 20, 2026
Full time
About Us Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing. The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better. GMBOP is a subsidiary of Bridges Outcomes Partnerships, a not-for-profit social enterprise established to develop and deliver outcomes-based contracts in partnership with public sector commissioners and impact-driven delivery organisations. About GMBOP Greater Manchester Better Outcomes Partnership (GMBOP) is a place-based partnership supporting people across Greater Manchester who are experiencing, or at risk of, housing insecurity and homelessness. We bring together voluntary, community and public sector organisations to deliver joined-up, holistic and preventative support. Through our central hub and delivery partners, we ensure people can access the right support at the right time, without having to repeat their story. Our work is grounded in a strengths-based and trauma-informed approach. We focus on people s assets, aspirations and choices not just the challenges they face. We are committed to working collaboratively, promoting dignity, and improving long-term outcomes for individuals and communities. We believe that people with lived experience and people who reflect the communities we serve bring essential insight, skills and leadership. We actively welcome applications from individuals with these experiences and from groups currently under-represented in the housing and homelessness workforce. Role Outline The role will work on the Pathfinder project which works across Greater Manchester to prevent young people from becoming homeless. The purpose of this role is to increase access to high-quality private rented sector accommodation in order to improve opportunities for participants to secure suitable and sustainable housing. You will work across Greater Manchester to build and maintain strong relationships with private landlords, improving access to accommodation for frontline delivery teams and the young people they work alongside. You will also work collaboratively with colleagues across GMBOP and related programmes, such as Kirklees Better Outcomes Partnership (KBOP), to share expertise, learning and best practice, helping to strengthen housing pathways and maximise impact across the wider partnership. This role plays an important part in ensuring housing pathways are aligned with our strengths-based approach supporting young people to move into accommodation that reflects their aspirations, promotes independence, and contributes to long-term stability. What Will You Be Accountable For? Increasing the number and diversity of landlords engaged and wanting to work with the project Building positive, collaborative relationships with landlords to create seamless housing and support pathways Ensuring accommodation secured through the project meets appropriate housing standards Working in partnership with delivery teams so housing options reflect participants strengths, needs and goals Supporting delivery partners to understand private rented sector options available to participants Liaising with local authority private sector housing teams to strengthen partnership working Acting as a point of contact for staff accessing the GMBOP deposit or guarantor scheme Attending landlord networking events to promote the project and explain available incentives Maintaining ongoing, constructive communication with landlords during tenancies to support positive outcomes for both landlords and participants Contributing to marketing and promotional activity to widen the programme s reach and impact What Are We Looking For? We are particularly interested in people who: Share our commitment to strengths-based, trauma-informed and person-centred ways of working Are motivated by preventing youth homelessness and improving long-term outcomes Build relationships based on trust, respect and collaboration Bring curiosity, creativity and a solution-focused mindset We recognise that relevant experience can come from many different settings, including work, volunteering, community activity and lived experience. Essential Commitment to strengths-based and trauma-informed practice Desire to contribute to an innovative, impact-led project Strong interpersonal skills and ability to build rapport with a wide range of stakeholders Ability to work independently and manage competing priorities Problem-solving and analytical thinking Ability to plan and organise your work effectively Accuracy and attention to detail Strong written and verbal communication skills Ability to work collaboratively within a partnership environment Adaptability and comfort working in a fast-paced setting Desirable Experience of building and maintaining relationships with landlords and lettings agents in the private rented sector Understanding of homelessness prevention, youth services, housing insecurity or related systems Ability to travel across Greater Manchester to meet the requirements of the role (We are open to discussing how travel requirements can be met.) Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training. All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times. Data Protection Commitment As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making. What we will offer you • We are a flexible employer and we will support you to ensure you achieve a healthy work life balance. • You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people s lives and public sector reform. • You will get 25 days annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional gifted day/s between Christmas and New Year • We offer a Salary Sacrifice Pension Scheme • We offer 4 x Life Insurance, Income Protection Insurance and wellbeing benefits & resources • We also offer Private Medical Insurance on successful completion of your probation period • You will be able to access Learning and development opportunities Application process/next steps When you click on the link to apply you will be directed to Applied, the platform that manages all our applications. You ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application. If you are shortlisted, we ll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 20th April. Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race . click apply for full job details
Background and Contract This is a role that promises good growth potential, with the chance to work across multiple geographies. The position of Junior Impact Analyst, at Bridges Outcomes, will support education projects funded by Sustainable Development Goals Outcomes Fund (SDG OF). Reporting to the Operational lead, the primary focus of this position will be the successful delivery of the Sierra Leone Early Childhood Education (SLECE), the Rwanda Early Childhood, and South African Early Childhood initiatives. However, we also anticipate this role to support our work in the Ghana Education Outcomes Programme (GEOP), leveraging overlapping themes and collaborative opportunities across these impactful projects. You will contribute to programme performance, data quality and evidence generation across initiatives in Sierra Leone, Rwanda, South Africa and Ghana. Across all programmes, we work with a mix of national and international NGOs. Sierra Leone Early Childhood Education (SL ECE) A national initiative focused on expanding safe community based centres, improving access and attendance, strengthening structural and process quality, and enhancing holistic child development outcomes. Delivery is implemented through multiple lots with NGO partners. The programme is currently in implementation and runs from 2026 to 2029. Rwanda Early Childhood Education Programme Launched in 2026, this four year programme focuses on strengthening early childhood development outcomes through evidence driven delivery and performance management. South Africa Early Childhood Programme Initiated in 2026, this three year programme supports improvements in early learning quality and access through partnerships with national and international NGOs. Ghana Education Outcomes Programme (GEOP) Supporting the government s GALOP strategy through outcomes based delivery across rural districts and major urban centres. The programme includes an Accelerated Learning Programme for out of school children and a Mainstream School Improvement Programme. Implementation runs from 2023 to 2026. For more details visit Bridges Outcomes Partnerships website Role Purpose The Junior Impact Analyst will be accountable for: Providing hands on Monitoring, Evaluation and Learning (MEL) guidance to in country delivery partners (national and international NGOs), ensuring practical, context appropriate monitoring systems that drive performance improvement. Coordinating closely with delivery partners to track milestones, validate outcome achievements, and ensure timely submission of evidence required by the Outcomes Fund commissioner. Enhancing the data capabilities of delivery partners, with a strategic emphasis on effective decision-making. Developing practical performance management tools and forecasting models that help anticipate delivery risks and guide course correction. Creating and disseminating actionable insights and learnings to support delivery partners and internal teams, emphasizing strategic problem-solving to enhance outcomes. Ensuring that delivery partners within the programme adopt data-driven approaches to continuously refine and improve service delivery. Leading and standardizing data analysis efforts across programmes, driving improvements in services, systems, and processes through collaborative work with the team. Spearheading the development of templates and process frameworks that empower delivery partners to achieve operational excellence. Overseeing and fulfilling comprehensive reporting requirements, including the preparation of impact assessments and reports for commissioners and the board. Ensuring MEL systems meet programme level compliance requirements, including data quality assurance, verification readiness, and alignment with commissioner standards. Strategically supporting financial processes by overseeing invoicing and budgeting to enhance financial efficiency and sustainability of projects. Key responsibilities Delivery Impact Co develop MEL frameworks with delivery partners, ensuring indicators, tools, and data flows are realistic for community level implementation and aligned with programme outcomes Facilitate collaboration among data analyst teams from delivery partners to proactively address challenges and co-create solutions aimed at enhancing service delivery Follow up with delivery partners on activity completion, milestone progress, and evidence submission, ensuring timely and accurate reporting into programme systems. Process Improvement Lead strategic initiatives to enhance team efficiency and effectiveness. Refine and adapt existing working files and tools to optimize usability and performance, while evaluating current practices and identifying opportunities for substantial improvements. Identify opportunities for process automation and improving utilisation of management data Strengthen MEL processes within delivery partners, including data collection protocols, field supervision routines, and feedback loops for continuous improvement. Data Analysis Deliver high-quality statistical analysis and comprehensive impact reports to engage diverse stakeholders and provide meaningful insights that include short, medium, and long-term projections for enhanced programme impact. Ensure the relevance and effectiveness of data dashboards by integrating early warning systems to highlight priority areas for action. Translate data into practical performance insights for delivery partners, highlighting operational bottlenecks and recommending corrective action Provide mentorship and strategic oversight to M&E teams within delivery partners, ensuring the effective completion of roles and responsibilities. Maintain meticulous attention to detail and ensure high standards of grammar and accuracy in all documentation. Data Integrity Collate and update volumetric and programme data and systems, continually developing and refining data collection processes. Strengthen data reliability by enhancing data flow from beneficiaries through to final reporting. Conduct periodic data quality checks with in country CSO teams, ensuring accuracy of field level data and alignment with verification requirements Ensure compliance with data protection legislations when retaining and sharing information. Identify opportunities for process automation and ease of access to information. Impact Presentation Deliver consistent, aggregated representations of project performance against targets, ensuring clear and compelling presentations. Partner closely with the Programme Director and Manager to create and deliver engaging and accurate programme outcome presentations. Tailor communication to suit varied audiences, including formal presentations for high-level stakeholders. Relationship Management Collaborate with Analyst colleagues to streamline data processes, minimizing manual interventions where possible. Build strong working relationships with in country CSO teams, providing supportive, capacity building engagement that strengthens MEL practice and operational delivery Work collaboratively with finance and investment teams to monitor programme invoicing and maintain awareness of the intersection between outcome achievement and the financial status of the project. Actively contribute to stakeholder meetings and forums, demonstrating focus and attentiveness to discussions Support the Operations Lead and Senior Impact Analyst in ensuring delivery partners meet commissioner compliance requirements, including documentation, evidence standards, and reporting timelines. Experience, Skills & Abilities To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies: 1 to 2 years relevant post-graduate professional experience in education, international development, consulting, or similar sectors. Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities. You look for patterns and ask questions that nobody else has thought to ask. MEL and Analytical Skills: Demonstrated experience designing or implementing MEL systems, analysing programme data, and generating insights that inform operational decision making Problem Solving: You can make sense of something complex and recommend practical solutions. Adaptable: You can adapt easily to changes in work. You are flexible and act as an advocate for change. Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand. Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them. Relationship Building and Teamwork: You can build credible and trusting relationships internally and externally, including with people from different cultures and backgrounds. Attention to Detail: You are detail-focused and ensure the work you produce is accurate and of a high quality. IT and Data Analytic Skills: You have a strong working knowledge and understanding of Word, Excel and PowerPoint, and you embrace the opportunity to learn new IT applications. Experience working directly with in country civil society organisations (not only HQ based teams), ideally in education . click apply for full job details
Mar 20, 2026
Full time
Background and Contract This is a role that promises good growth potential, with the chance to work across multiple geographies. The position of Junior Impact Analyst, at Bridges Outcomes, will support education projects funded by Sustainable Development Goals Outcomes Fund (SDG OF). Reporting to the Operational lead, the primary focus of this position will be the successful delivery of the Sierra Leone Early Childhood Education (SLECE), the Rwanda Early Childhood, and South African Early Childhood initiatives. However, we also anticipate this role to support our work in the Ghana Education Outcomes Programme (GEOP), leveraging overlapping themes and collaborative opportunities across these impactful projects. You will contribute to programme performance, data quality and evidence generation across initiatives in Sierra Leone, Rwanda, South Africa and Ghana. Across all programmes, we work with a mix of national and international NGOs. Sierra Leone Early Childhood Education (SL ECE) A national initiative focused on expanding safe community based centres, improving access and attendance, strengthening structural and process quality, and enhancing holistic child development outcomes. Delivery is implemented through multiple lots with NGO partners. The programme is currently in implementation and runs from 2026 to 2029. Rwanda Early Childhood Education Programme Launched in 2026, this four year programme focuses on strengthening early childhood development outcomes through evidence driven delivery and performance management. South Africa Early Childhood Programme Initiated in 2026, this three year programme supports improvements in early learning quality and access through partnerships with national and international NGOs. Ghana Education Outcomes Programme (GEOP) Supporting the government s GALOP strategy through outcomes based delivery across rural districts and major urban centres. The programme includes an Accelerated Learning Programme for out of school children and a Mainstream School Improvement Programme. Implementation runs from 2023 to 2026. For more details visit Bridges Outcomes Partnerships website Role Purpose The Junior Impact Analyst will be accountable for: Providing hands on Monitoring, Evaluation and Learning (MEL) guidance to in country delivery partners (national and international NGOs), ensuring practical, context appropriate monitoring systems that drive performance improvement. Coordinating closely with delivery partners to track milestones, validate outcome achievements, and ensure timely submission of evidence required by the Outcomes Fund commissioner. Enhancing the data capabilities of delivery partners, with a strategic emphasis on effective decision-making. Developing practical performance management tools and forecasting models that help anticipate delivery risks and guide course correction. Creating and disseminating actionable insights and learnings to support delivery partners and internal teams, emphasizing strategic problem-solving to enhance outcomes. Ensuring that delivery partners within the programme adopt data-driven approaches to continuously refine and improve service delivery. Leading and standardizing data analysis efforts across programmes, driving improvements in services, systems, and processes through collaborative work with the team. Spearheading the development of templates and process frameworks that empower delivery partners to achieve operational excellence. Overseeing and fulfilling comprehensive reporting requirements, including the preparation of impact assessments and reports for commissioners and the board. Ensuring MEL systems meet programme level compliance requirements, including data quality assurance, verification readiness, and alignment with commissioner standards. Strategically supporting financial processes by overseeing invoicing and budgeting to enhance financial efficiency and sustainability of projects. Key responsibilities Delivery Impact Co develop MEL frameworks with delivery partners, ensuring indicators, tools, and data flows are realistic for community level implementation and aligned with programme outcomes Facilitate collaboration among data analyst teams from delivery partners to proactively address challenges and co-create solutions aimed at enhancing service delivery Follow up with delivery partners on activity completion, milestone progress, and evidence submission, ensuring timely and accurate reporting into programme systems. Process Improvement Lead strategic initiatives to enhance team efficiency and effectiveness. Refine and adapt existing working files and tools to optimize usability and performance, while evaluating current practices and identifying opportunities for substantial improvements. Identify opportunities for process automation and improving utilisation of management data Strengthen MEL processes within delivery partners, including data collection protocols, field supervision routines, and feedback loops for continuous improvement. Data Analysis Deliver high-quality statistical analysis and comprehensive impact reports to engage diverse stakeholders and provide meaningful insights that include short, medium, and long-term projections for enhanced programme impact. Ensure the relevance and effectiveness of data dashboards by integrating early warning systems to highlight priority areas for action. Translate data into practical performance insights for delivery partners, highlighting operational bottlenecks and recommending corrective action Provide mentorship and strategic oversight to M&E teams within delivery partners, ensuring the effective completion of roles and responsibilities. Maintain meticulous attention to detail and ensure high standards of grammar and accuracy in all documentation. Data Integrity Collate and update volumetric and programme data and systems, continually developing and refining data collection processes. Strengthen data reliability by enhancing data flow from beneficiaries through to final reporting. Conduct periodic data quality checks with in country CSO teams, ensuring accuracy of field level data and alignment with verification requirements Ensure compliance with data protection legislations when retaining and sharing information. Identify opportunities for process automation and ease of access to information. Impact Presentation Deliver consistent, aggregated representations of project performance against targets, ensuring clear and compelling presentations. Partner closely with the Programme Director and Manager to create and deliver engaging and accurate programme outcome presentations. Tailor communication to suit varied audiences, including formal presentations for high-level stakeholders. Relationship Management Collaborate with Analyst colleagues to streamline data processes, minimizing manual interventions where possible. Build strong working relationships with in country CSO teams, providing supportive, capacity building engagement that strengthens MEL practice and operational delivery Work collaboratively with finance and investment teams to monitor programme invoicing and maintain awareness of the intersection between outcome achievement and the financial status of the project. Actively contribute to stakeholder meetings and forums, demonstrating focus and attentiveness to discussions Support the Operations Lead and Senior Impact Analyst in ensuring delivery partners meet commissioner compliance requirements, including documentation, evidence standards, and reporting timelines. Experience, Skills & Abilities To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies: 1 to 2 years relevant post-graduate professional experience in education, international development, consulting, or similar sectors. Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities. You look for patterns and ask questions that nobody else has thought to ask. MEL and Analytical Skills: Demonstrated experience designing or implementing MEL systems, analysing programme data, and generating insights that inform operational decision making Problem Solving: You can make sense of something complex and recommend practical solutions. Adaptable: You can adapt easily to changes in work. You are flexible and act as an advocate for change. Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand. Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them. Relationship Building and Teamwork: You can build credible and trusting relationships internally and externally, including with people from different cultures and backgrounds. Attention to Detail: You are detail-focused and ensure the work you produce is accurate and of a high quality. IT and Data Analytic Skills: You have a strong working knowledge and understanding of Word, Excel and PowerPoint, and you embrace the opportunity to learn new IT applications. Experience working directly with in country civil society organisations (not only HQ based teams), ideally in education . click apply for full job details
