Customer Services / Claims Handler (Travel Insurance) Cardiff - 2-3 days a week onsite Salary starting from 23,920 pa + benefits CPS Group are working with a well established insurance organisation based in the heart of Cardiff. Due to continued growth, they are looking to hire a Claims Handler to join their Travel Insurance Claims Team. The role doesn't require any previous experience, full training is given and there is excellent scope for long term career development. In this role you will focus primarily on email-based claims handling, with some phone interaction from time to time. You'd be managing your own caseload, handling travel insurance claims from start to finish, assessing validity, identifying potential fraud indicators, negotiating settlements, and ultimately ensuring customers receive a smooth and fair claims experience. Hours are Mon to Fri. 9am - 5.30pm (37.5 hours per week) with 2-3 days per week required in the Central Cardiff office. Some duties you will be carrying out: Provide high level of customer services throughout the claims process Assess liability and indemnity on the claim Identify and refer fraud indicators Negotiate settlement of claims Experience / Skill: Organised with strong attention to detail High level of communication skills both written and verbal Benefits include annual salary reviews, 25 days holiday (Plus 8 days bank holiday), Flexible working from home arrangements and equipment. Contact Zach Bennett - CPS Group UK By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>
Feb 17, 2026
Full time
Customer Services / Claims Handler (Travel Insurance) Cardiff - 2-3 days a week onsite Salary starting from 23,920 pa + benefits CPS Group are working with a well established insurance organisation based in the heart of Cardiff. Due to continued growth, they are looking to hire a Claims Handler to join their Travel Insurance Claims Team. The role doesn't require any previous experience, full training is given and there is excellent scope for long term career development. In this role you will focus primarily on email-based claims handling, with some phone interaction from time to time. You'd be managing your own caseload, handling travel insurance claims from start to finish, assessing validity, identifying potential fraud indicators, negotiating settlements, and ultimately ensuring customers receive a smooth and fair claims experience. Hours are Mon to Fri. 9am - 5.30pm (37.5 hours per week) with 2-3 days per week required in the Central Cardiff office. Some duties you will be carrying out: Provide high level of customer services throughout the claims process Assess liability and indemnity on the claim Identify and refer fraud indicators Negotiate settlement of claims Experience / Skill: Organised with strong attention to detail High level of communication skills both written and verbal Benefits include annual salary reviews, 25 days holiday (Plus 8 days bank holiday), Flexible working from home arrangements and equipment. Contact Zach Bennett - CPS Group UK By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>
IT Security Analyst (12-Month Fixed Term Contract) Location: Cardiff (Hybrid - 2 days onsite per week) Salary: Up to 45,000 CPS Group is supporting a well-established financial services organisation in Cardiff as they look to appoint an IT Security Analyst on a 12-month fixed-term contract. This is an excellent opportunity to join a forward-thinking security team and play a key role in protecting systems, networks and data across both cloud and on-premise environments. This role is central to maintaining a strong security posture, supporting governance and assurance activities, and embedding effective cyber security risk management across the wider technology function. The Role Reviewing and assuring cyber security controls to ensure effectiveness, coverage and evidence Maintaining and improving cyber governance, risk and reporting frameworks Supporting cyber risk assessments, issue tracking and remediation activities Reviewing and updating security policies, standards, procedures and playbooks Supporting internal and external audits, regulatory reviews and assurance activities Assisting with incident management governance, including root cause analysis and control improvements Working with technology teams to embed effective security risk management and compliance Skills & Experience Experience in cyber security governance, risk or assurance, ideally within a regulated environment Proven background in testing and assuring security controls and supporting audits Strong experience producing and maintaining security policy and process documentation Familiarity with security frameworks such as ISO 27001, NIST or CIS Ability to engage effectively with technical and non-technical stakeholders Strong written and verbal communication skills with a risk-focused mindset Relevant experience or qualifications in IT Security, Cyber GRC or Risk Management If interested, please apply today or contact Sam John at CPS Group for more information: (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>
Jan 30, 2026
Full time
IT Security Analyst (12-Month Fixed Term Contract) Location: Cardiff (Hybrid - 2 days onsite per week) Salary: Up to 45,000 CPS Group is supporting a well-established financial services organisation in Cardiff as they look to appoint an IT Security Analyst on a 12-month fixed-term contract. This is an excellent opportunity to join a forward-thinking security team and play a key role in protecting systems, networks and data across both cloud and on-premise environments. This role is central to maintaining a strong security posture, supporting governance and assurance activities, and embedding effective cyber security risk management across the wider technology function. The Role Reviewing and assuring cyber security controls to ensure effectiveness, coverage and evidence Maintaining and improving cyber governance, risk and reporting frameworks Supporting cyber risk assessments, issue tracking and remediation activities Reviewing and updating security policies, standards, procedures and playbooks Supporting internal and external audits, regulatory reviews and assurance activities Assisting with incident management governance, including root cause analysis and control improvements Working with technology teams to embed effective security risk management and compliance Skills & Experience Experience in cyber security governance, risk or assurance, ideally within a regulated environment Proven background in testing and assuring security controls and supporting audits Strong experience producing and maintaining security policy and process documentation Familiarity with security frameworks such as ISO 27001, NIST or CIS Ability to engage effectively with technical and non-technical stakeholders Strong written and verbal communication skills with a risk-focused mindset Relevant experience or qualifications in IT Security, Cyber GRC or Risk Management If interested, please apply today or contact Sam John at CPS Group for more information: (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>
Comms & PR Coordinator (Consumer Products) Role: Comms & PR Coordinator Industry: Global Entertainment/Consumer Products Specialism(s): Comms, Internal Comms, PR, Consumer Products, Influencer Media Relations, Press Office, Licensee Relations, PR Campaigns, Events, Activations, Brand Building, Influencer Marketing Type: Contract, Inside IR35 Duration: 6 Months Pay Rate: 140 - 170 per day (via Umbrella) Start Date: ASAP / Urgent Location: London (On-Site) Comms & PR Coordinator (Consumer Products) CPS Group UK are delighted to be working with the Consumer Products division of a well-known Global Entertainment brand to appoint a PR & Comms Coordinator for an initial 6-month contract. The PR & Comms Coordinator will play a key role in supporting the Consumer Products EMEA team to plan, manage, execute and report impactful and resonant PR events and campaigns as well as generating positive news, managing press office functions, influencer relations and event activations. The role requires experience in Consumer Products, Influencer Marketing, Brand Building and Creative ideation. Role Requirements - Curate, manage and oversee media and influencer database, identifying and vetting new influencer talent - Draft and distribute copy for invites, comms slips and media alerts - Craft news stories for both external and internal platforms - Assist in planning and delivering internal engagement initiatives - Vet licensee, retail and partner media and influencer lists - Support the coordinator and logistics for internal, trade and external press events, new product launches and influencer activations - Track PR campaign results and produce associated robust performance reports - Maintain PR calendars Required Skills & Experience - Demonstrable experience in PR & Comms with blue-chip organisations (either in-house or agency) - Experience with Consumer Products, Retail Marketing or Product Commercialization - Deep understanding of influencer marketing and track record of sourcing appropriate influencer talent - Skilled in creative PR & Comms solutioning - Up-to-date knowledge of media landscape - Excellent media relation skills and a hands-on approach to media/influencer outreach - EMEA and/or Global PR & Communications experience For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Jan 30, 2026
Contractor
Comms & PR Coordinator (Consumer Products) Role: Comms & PR Coordinator Industry: Global Entertainment/Consumer Products Specialism(s): Comms, Internal Comms, PR, Consumer Products, Influencer Media Relations, Press Office, Licensee Relations, PR Campaigns, Events, Activations, Brand Building, Influencer Marketing Type: Contract, Inside IR35 Duration: 6 Months Pay Rate: 140 - 170 per day (via Umbrella) Start Date: ASAP / Urgent Location: London (On-Site) Comms & PR Coordinator (Consumer Products) CPS Group UK are delighted to be working with the Consumer Products division of a well-known Global Entertainment brand to appoint a PR & Comms Coordinator for an initial 6-month contract. The PR & Comms Coordinator will play a key role in supporting the Consumer Products EMEA team to plan, manage, execute and report impactful and resonant PR events and campaigns as well as generating positive news, managing press office functions, influencer relations and event activations. The role requires experience in Consumer Products, Influencer Marketing, Brand Building and Creative ideation. Role Requirements - Curate, manage and oversee media and influencer database, identifying and vetting new influencer talent - Draft and distribute copy for invites, comms slips and media alerts - Craft news stories for both external and internal platforms - Assist in planning and delivering internal engagement initiatives - Vet licensee, retail and partner media and influencer lists - Support the coordinator and logistics for internal, trade and external press events, new product launches and influencer activations - Track PR campaign results and produce associated robust performance reports - Maintain PR calendars Required Skills & Experience - Demonstrable experience in PR & Comms with blue-chip organisations (either in-house or agency) - Experience with Consumer Products, Retail Marketing or Product Commercialization - Deep understanding of influencer marketing and track record of sourcing appropriate influencer talent - Skilled in creative PR & Comms solutioning - Up-to-date knowledge of media landscape - Excellent media relation skills and a hands-on approach to media/influencer outreach - EMEA and/or Global PR & Communications experience For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
