Crisis

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. Location: Based in London E1, with the team meeting minimum twice per month to collaborate in person. Flexible working options available in line with Crisis' Hybrid Working Policy. Contract: 12-month fixed term contract About the roles We're transforming how we connect people with our mission to end homelessness - building a more integrated, insight-led approach to brand and supporter engagement. With a bold new directorate strategy and refreshed team structure, Individual Giving sits at the heart of our plans to grow sustainable income and inspire lasting support. The Individual Giving team plays a central role in delivering our ambitions: maximising the power of our sector-leading Christmas appeal while driving year-round growth across our "Fab Three" income priorities - Regular Giving, Mid Value and Legacies. This role offers an exciting opportunity to shape the future supporter experience at Crisis - creating powerful, emotionally resonant campaigns that connect people to our mission and inspire them to help end homelessness for good. About you Play a vital role Crisis's flagship Christmas appeal, and turn that momentum into year-round supporter growth. We're looking for an ambitious fundraiser to support in Crisis's sector-leading Christmas appeal, one of the biggest and most recognised in the UK charity sector and to build on that success by driving sustained, year-round growth in our supporter base. You will work across integrated multi-channel acquisition campaigns, including DRTV, digital, print and direct mail, and new face-to-face fundraising trials to help us identify scalable routes to reach new audiences. With a clear focus on data, insight and test-and-learn, you'll capture the power of Christmas to recruit and inspire supporters who want to stay with Crisis. Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We'll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage. Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. Pension scheme with an employer contribution of 8.5% 28 days' annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. Enhanced maternity, paternity, shared parental, and adoption pay. Flexible working around the core hours 10am-4pm Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Monday 31 August 2026 at 23:55 Interview date and location: Thursday 10 and Friday 11 September via Microsoft Teams AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. Location : Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE Contract : Maternity Cover (12 months) About the role Working at Crisis Skylight Birmingham, you will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers, the support of existing volunteers and volunteer to maintain a positive volunteer experience. You will work across teams to ensure volunteers' experience of volunteering is positive and play a key role in volunteer retention. You will be collaborative and dynamic in working with the team to identify and develop new volunteering opportunities. You will have the ability and confidence to increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will be flexible and innovative in reaching a diverse group of people from across the local community. You will also lead on the delivery of events that involve our members, build networks and increase awareness of Crisis' work in Birmingham. You will have experience of working with people who are socially excluded or with support needs. You will understand the importance of delivering equitable services and can empower our members to share their experience and contribute to continuous service adaptations and improvements. You will be creative and inclusive in establishing service-specific member involvement opportunities so members can influence our service locally. You will work across teams to ensure we deliver our service with people experiencing homelessness, instead of delivering a service to people experiencing homelessness. You will work with the central Crisis team to respond to member involvement opportunities, influencing policy and providing members with the opportunity to share their story with the wider public and media. About you Experience of developing and implementing volunteer programmes. Experience of organising successful events. Experience of working with socially isolated and excluded groups. Awareness of psychologically informed approaches. Person-centred, sensitive, and empathetic to the needs of members. A track record of successful partnership working. Flexible and adaptable to change. A strong team player, able to use own initiative and reflect on own practice. Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We'll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. Pension scheme with an employer contribution of 8.5% 28 days' annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave Enhanced maternity, paternity, shared parental, and adoption pay. Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Thursday 3rd September 2026 at 23:59 Interviews will take place on Thursday 17th September 2026, in-person at Crisis Skylight Birmingham Interview process: Competency based interview AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences. Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. Registered Charity Numbers: E&W, SC040094

Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. Job Title: Senior Practitioner Psychologist (internally this role is known as Senior Skylight Psychologist) or Practitioner Psychologist (internally known as Skylight Psychologist) The Skylight Psychologist role is offered as a development opportunity for candidates in the first 18 months post qualification. There would be the opportunity to progress to the Senior Skylight Psychologist role when they meet the relevant clinical and leadership competencies, in line with Crisis Preceptorship Framework. Qualifications: You must be a Practitioner Psychologist registered with the HCPC. For the Skylight Psychologist role, we will consider applications from individuals due to complete doctoral training. Hours : Part-time 14 hours per week, Tuesday and Wednesday. Salary : Full-time and part-time (14hours per week) salaries are as follows: Skylight Psychologist, qualified within the last 18 months: £50,757 per annum FTE (part-time £20,302) Senior Skylight Psychologist: 18 months to 4 years qualified - £58,364 per annum FTE (part-time £23,345) 5 to 7 years qualified - £60,454 per annum FTE (part-time £24,181) 8+ years qualified - £64,504 per annum FTE (part-time £25,801) Please note this opportunity is part-time. Our salaries are fixed to counter inequity, and we do not negotiate at offer stage. Location : Crisis Skylight London Commercial Street, E1 6LT This is a primarily onsite role, so you can support our members and team face to face, but some homeworking may be an option in line with Crisis Hybrid Working Policy. About the role We are committed to ending the homelessness of more people using our direct services, including people with complex needs. To do this, we are seeking a part-time Practitioner Psychologists to join our fantastic team in Crisis Skylight London. You will form part of the local Leadership team, supporting the implementation of Psychologically Informed Environments (PIEs). You will support the delivery of our work to members by offering training and leading reflective practice for staff and providing direct services to members at times. You will also be a part of a national psychology team made up of a Lead Clinical Psychologist, a Regional Lead Clinical Psychologist and nine Practitioner Psychologists as well as Trainee Clinical Psychologists on placements. At Crisis, we understand more and more Practitioner Psychologists are taking on multiple part-time opportunities within the NHS, academia, private practice and the third sector as this has been the case with our own team. Crisis and our members have benefited from employing people with a variety of different work experience. This an opportunity for you to work within an agile and progressive charity where you can influence psychologically informed ways of working to end homelessness for good. You will join an extraordinary team of frontline lead workers with a focus on people facing homelessness who have survived a range of difficult and traumatic experiences. About you We are looking for people who are community focused and driven by our shared values. This role brings a real opportunity to be creative and flexible in our approach to working psychologically with people who face multiple disadvantages, and to support the staff teams via training and reflective practice. There are opportunities to provide direct support as well as working extensively with local teams and other parts of the organisation to influence policy and practice developments. We are looking for someone with post qualification experience of working within complex systems and you may have direct experience of working with people who experience homelessness. You will be excited by the prospect of working innovatively to deliver services locally alongside the Skylight team, as well linking in closely with the wider Psychology team to develop the service. You will be committed towards social justice, and to being an advocate for those we work with and for breaking down the systemic barriers that exclude those who need most support. Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy Pension scheme with an employer contribution of 8.5% 28 days annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave Enhanced maternity, paternity, shared parental, and adoption pay. Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) As a member of the Practitioner Psychology Team, you will have: Access to funds to support CPD as part of a wider commitment to ensure meeting HCPC standards. Reimbursement of costs to join a professional body (e.g., ACP/BPS) Bi-annual away day with the Team Access to high quality clinical and professional supervision Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Wednesday 10th June 2026 at 23:59 Interviews will take place week commencing 22nd June, in-person at Crisis Skylight London, Commercial Street, E1 6LT We welcome informal conversations to learn more about the role with a member of our Skylight Psychology Team, and we will arrange a call. Contact information can be found on our website. We would also strongly encourage you to visit Crisis Skylight London prior to applying. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences. Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. Registered Charity Numbers: E&W, SC040094