The Boots Company PLC

Job Description The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. The hourly rate will increase after 6 months in role. Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us. About the role You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that's listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn't considered or simply offering a basket - it's the little things that make a difference Get to know our in store offers and schemes and promote them - the more info we can give our customers the better. Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in the stock rooms Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of You will be provided with award winning training accredited by the Institute of Customer Service What you'll need to have These are the essential skills or experience needed to succeed in this role: Full training is provided for this role, and we are looking for people who: Excel in a varied environment, working at pace Communicate and listen effectively Enjoy working as part of a team, promoting a collaborative team dynamic Know that the little things make the biggest difference for customer interactions Desire to be a proud brand ambassador for Boots and help our customers find the best products for them It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match these additional criteria: Experience providing customer care and delivering great customer service, but this is not essential. Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits schemeAccess to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third party sites are not provided or endorsed by Boots and may not be accurate. Why Boots? At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next? If your application is successful, you will be invited to attend an in store interview within the next 14 days. Where a role is advertised as full time, we are open to discussing part time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Contract: 12-Week Programme Hours: 37.5 hours per week - weekday and weekend availability required Location: Various stores across South East London Recruitment Partner: Are you an experienced Retail Manager looking for your next challenge? At Boots, we're looking for experienced Store Managers who know how to lead from the front, drive performance, and get the best from their teams. Our 12-week Programme is designed to help you get to know our business and step confidently into your next role with us, preparing you to take ownership of your own store. This isn't about stepping up for the first time. It's for leaders who are already doing the job - managing performance, setting clear expectations, and keeping standards high - and now want to do it somewhere new. During the programme, you'll spend time across different London stores, getting hands on experience and building a strong understanding of the Boots way. You'll need to be flexible to travel during this time. Once you've completed the programme, you'll move into a Store Manager role in South East London. You'll report to an Area Manager and take full ownership of your store - from performance and standards through to creating a team environment where people know what's expected and are supported to deliver. The stores you'll go on to lead need strong, steady leadership. You'll be someone who is comfortable having honest conversations, setting clear expectations, and bringing consistency and focus every day. This role suits Store Managers who are resilient, clear in how they lead, and comfortable being hands on with their teams. If you take pride in improving performance, building accountability, and making a visible difference in store, you're in a great position to be brilliant with Boots. Key responsibilities Lead and inspire your team to deliver exceptional service and drive store performance Build a team where expectations are clear, people work together, and take responsibility for results Own sales and operational performance, keeping the customer always at the heart Champion the Boots brand and make your store stand out Get to know your people - what motivates them, and what needs to change Manage performance and address issues early and directly Coach your team and create a culture where everyone can thrive Be bold and trying new things, and look for ways to improve every day What you'll need to have (our must-haves) Experience as a Store Manager in a busy retail environment Strong commercial awareness with experience implementing strategy in-store Great customer service skills and a love for delivering care A track record of managing and improving the performance of a team A calm, flexible approach with the confidence to adapt at pace A clear, consistent leadership style which builds accountability and a strong team culture Resilience and determination - you stay focused even when things are tough A genuine interest in Pharmacy Passion for learning and a drive to support others to grow It would be great if you also have Experience in pharmacy, healthcare retail, or a regulated environment Confidence using new technology and digital tools Where your brilliance can take you At Boots, your career can be as ambitious as you are. As Store Manager, you'll be perfectly placed to build your leadership capability and take the next step. Whether that's leading a larger, more complex store, becoming Deputy General Manager of one of our flagships or ultimately progressing into senior leadership roles such as General Manager or Area Manager, there's plenty of room to grow at Boots. We have field based roles that influence operations, resourcing, clinical governance and colleague development across multiple stores, as well as opportunities beyond stores. If you're looking to move into our Nottingham Support Office, we have a variety of positions across areas such as Commercial, HR, Marketing, Buying, Strategy, Finance and Supply Chain. Whatever path you choose, we'll give you the tools, training, and support to be brilliant with Boots and build a rewarding career you can be proud of. Rewards designed for you Boots Retirement Savings Plan Generous employee discount across Boots and partner brands for you and a family member Discretionary annual bonus 38 days annual leave Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting Flexible benefits scheme; holiday buying, gym discounts, life assurance and more 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third party sites are not endorsed by Boots and may not be accurate. A bit about us At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

Ready to step up and experience what it's really like to run a flagship store-while still being supported as you grow? At Boots, becoming a Deputy General Manager is a step up in your career-giving you the opportunity to lead at scale at the heart of one of our busiest and most exciting stores. These flagship stores showcase the very best of our brand and are often among the first to bring new products, services and innovations to life. You'll be at the centre of it all, bringing structure and energy to each day-setting direction in morning huddles, tracking performance, and closing the day with clear priorities for tomorrow. Using data, instinct and experience, you'll respond quickly to keep operations running smoothly, teams focused, and customers and patients receiving the brilliant experience they expect from Boots. This is a hands on role. You'll spend your time on the shop floor, staying connected to everything happening across retail, pharmacy and operations. You'll ensure the store operates safely and compliantly, creating an environment where teams can deliver at their best today while continuing to improve for tomorrow. A key part of your role will be developing others. You'll coach and support a team of Assistant Managers, and play an important role in enabling them to lead their own teams and areas with confidence and understand the bigger picture-spotting potential, tailoring your approach and helping others grow. You'll report into and work closely with the General Manager, who is based in store. This provides day to day exposure to an experienced leader, where you'll help shape performance, influence decisions and gain real insight into what it takes to deliver at this level-a true partnership. You'll also work closely with directors of stores and regional teams, continuing to build your own leadership capability while supporting others to grow in theirs, opening up opportunities for you to progress into more senior roles if that's the direction you choose. This role is ideal for Store Managers of small or medium sized stores ready for the next step, as well as experienced Assistant Managers in larger stores who are already operating as second in command and looking for their next challenge. What you'll be doing Partnering with the General Manager to drive store performance and operational excellence Owning performance day to day-reviewing results, spotting where things aren't on track and taking action to move the store forward Leading daily huddles to set clear direction, energy and focus for the team Using data and insight to identify trends, respond quickly and keep the store performing across all areas Coaching and developing Assistant Managers to lead their teams effectively and understand the bigger picture Spending time on the shop floor, staying visible and connected across retail, pharmacy and operations Ensuring strong operational standards, safety and compliance at all times Working closely with regional teams and senior stakeholders, including hosting visits from leadership and executive teams Bringing new products, services and initiatives to life in a meaningful way for your customers What you'll need to have Retail management experience (currently a Store Manager or experienced Assistant Manager) Strong understanding of retail operations, ideally across multiple areas Ability to drive performance and implement strategy in store Great customer service skills and a passion for customer care Confidence working at pace and making decisions in a fast moving environment A people first approach, with the ability to coach and develop others Resilience and adaptability-comfortable with a role where no two days are the same Curiosity and drive-you're keen to learn, ask questions and keep improving It would be great if you also have Experience in a flagship or high volume store Experience across both retail and pharmacy environments A track record of spotting potential and developing future leaders Confidence using data and insight to improve performance Rewards designed for you Boots Retirement Savings Plan Generous employee discount across Boots and partner brands Discretionary annual bonus Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting Flexible benefits scheme; holiday buying, gym discounts, life assurance and more 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme Find out more about our rewards and benefits package at Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third party sites are not endorsed by Boots and may not be accurate. At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case by case basis.

The Boots Company PLC in Sheffield is seeking a Deputy General Manager to lead at scale within one of their flagship stores. This hands-on role reports to the General Manager and is ideal for current Store Managers or experienced Assistant Managers ready for a new challenge. Key responsibilities include driving store performance, coaching a team of Assistant Managers, and ensuring compliance and operational standards. Skills required include retail management experience, strong customer service abilities, and resilience in a fast-paced environment. The position offers a variety of rewards including discounts and a supportive work culture.