A leading beauty retailer in Hounslow is looking for a No7 Advisor to provide excellent customer service and personalized beauty consultations. The role includes achieving sales targets and participating in professional development programs. Strong interpersonal skills and a passion for skincare and beauty are essential for success in this position. Attractive benefits and a supportive team environment are offered.
Nov 22, 2025
Full time
A leading beauty retailer in Hounslow is looking for a No7 Advisor to provide excellent customer service and personalized beauty consultations. The role includes achieving sales targets and participating in professional development programs. Strong interpersonal skills and a passion for skincare and beauty are essential for success in this position. Attractive benefits and a supportive team environment are offered.
About the role As a Relief Pharmacist with us you'll be providing excellent customer and patient care, it's more than dispensing medicine, it's listening and providing your expert advice and reassurance. You won't be based from one pharmacy, but provide service to customers and patients across a range of pharmacies. Your main areas of responsibility will be: Delivering the pharmacy strategy through providing expert care and advice Accountable for legal and ethical decisions in the pharmacy Building the pharmacy capability of store teams Conducting continual review through audit, observations and risk assessment to ensure customer and patient safety is paramount Delivering a range of professional pharmacy services What you'll need to have To be successful in this role you will have a professional, caring character and a true desire to help us change for the better. In addition you will: Be registered with relevant pharmacy regulator (GPhC, PSNI, PSI) Demonstrate high levels of professional expertise and be widely respected by stakeholders, peers, patients, customers and external local professionals Have a passion for community pharmacy and providing the best care for our customers. Be collaborative with a team-centered approach Have excellent knowledge of pharmacy operations and provisions of national and local services Be a great communicator; able to put people at ease and effectively meet the varied needs of our customers and patients Our benefits Boots Retirement Savings Plan Enhanced maternity/paternity/adoption leave pay Discretionary annual bonus Generous employee discounts Access to a range of learning and development resources and programmes Reimbursement of GPHC/GOC fees in full Contribution towards RPS fees Professional indemnity insurance with the option of selecting further free cover if you also work in Primary Care settings up to 3 days per week (subject to terms). We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next If successful on application, a member of the recruitment team will be in touch to find a time to discuss your application. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. You will complete an Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Nov 21, 2025
Full time
About the role As a Relief Pharmacist with us you'll be providing excellent customer and patient care, it's more than dispensing medicine, it's listening and providing your expert advice and reassurance. You won't be based from one pharmacy, but provide service to customers and patients across a range of pharmacies. Your main areas of responsibility will be: Delivering the pharmacy strategy through providing expert care and advice Accountable for legal and ethical decisions in the pharmacy Building the pharmacy capability of store teams Conducting continual review through audit, observations and risk assessment to ensure customer and patient safety is paramount Delivering a range of professional pharmacy services What you'll need to have To be successful in this role you will have a professional, caring character and a true desire to help us change for the better. In addition you will: Be registered with relevant pharmacy regulator (GPhC, PSNI, PSI) Demonstrate high levels of professional expertise and be widely respected by stakeholders, peers, patients, customers and external local professionals Have a passion for community pharmacy and providing the best care for our customers. Be collaborative with a team-centered approach Have excellent knowledge of pharmacy operations and provisions of national and local services Be a great communicator; able to put people at ease and effectively meet the varied needs of our customers and patients Our benefits Boots Retirement Savings Plan Enhanced maternity/paternity/adoption leave pay Discretionary annual bonus Generous employee discounts Access to a range of learning and development resources and programmes Reimbursement of GPHC/GOC fees in full Contribution towards RPS fees Professional indemnity insurance with the option of selecting further free cover if you also work in Primary Care settings up to 3 days per week (subject to terms). We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next If successful on application, a member of the recruitment team will be in touch to find a time to discuss your application. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. You will complete an Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
About the role As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading 'Step into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians. What you'll need to have These are the essential skills or experience needed to succeed in this role. GOC Registered Experience working in a customer facing role Desire to learn Led or coached a team It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criterion. Experience working in a clinical environment Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots Opticians? At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next? Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Nov 20, 2025
Full time
About the role As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading 'Step into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians. What you'll need to have These are the essential skills or experience needed to succeed in this role. GOC Registered Experience working in a customer facing role Desire to learn Led or coached a team It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criterion. Experience working in a clinical environment Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots Opticians? At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next? Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
The hourly rate for this role is £12.98 - £13.81 depending on location. Being a Liz Earle Customer Advisor is an exciting role where you'll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there's never been a more exciting time to join us. About the role Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare's day is filled with helping people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to: Build great relationships with our customers and your colleagues Provide personalised consultations and skin services Meet your sales targets and tell customers about our Liz Earle offers and in store promotions Complete our award-winning 12-month Skin School development programme. Ensure your counter is beautifully presented to showcase the range of Liz Earle products What you'll need to have We are looking for people who: Welcome each customer and treat everyone with empathy and understanding Enjoy meeting sales targets and playing their part to deliver great team performance Love to learn and keep up to date with the latest skincare trends Are comfortable working both on their own and within a team Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs It would be great if you also have Previous experience working with customers Experience using skincare products on customers Our benefits Liz Earle Employee discount of up to 75% Store discount (e.g., Boots or John Lewis) Quarterly Liz Earle Goody Box Discretionary team bonus scheme Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification Generous holiday allowance that increases with length of service Personal Pension Scheme We have a great range of benefits that go beyond salary and offer flexibility to suit you Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility. Who we are Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do. Join us and together we can achieve more. Find out more here. What's next? If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Nov 18, 2025
Full time
The hourly rate for this role is £12.98 - £13.81 depending on location. Being a Liz Earle Customer Advisor is an exciting role where you'll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there's never been a more exciting time to join us. About the role Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare's day is filled with helping people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to: Build great relationships with our customers and your colleagues Provide personalised consultations and skin services Meet your sales targets and tell customers about our Liz Earle offers and in store promotions Complete our award-winning 12-month Skin School development programme. Ensure your counter is beautifully presented to showcase the range of Liz Earle products What you'll need to have We are looking for people who: Welcome each customer and treat everyone with empathy and understanding Enjoy meeting sales targets and playing their part to deliver great team performance Love to learn and keep up to date with the latest skincare trends Are comfortable working both on their own and within a team Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs It would be great if you also have Previous experience working with customers Experience using skincare products on customers Our benefits Liz Earle Employee discount of up to 75% Store discount (e.g., Boots or John Lewis) Quarterly Liz Earle Goody Box Discretionary team bonus scheme Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification Generous holiday allowance that increases with length of service Personal Pension Scheme We have a great range of benefits that go beyond salary and offer flexibility to suit you Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility. Who we are Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do. Join us and together we can achieve more. Find out more here. What's next? If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
About the role As a Pharmacist with us you'll be providing excellent customer and patient care, it's more than dispensing medicine, it's listening and providing your expert advice and reassurance. Your main areas of responsibility will be: Delivering the pharmacy strategy through providing expert care and advice Accountable for legal and ethical decisions in the pharmacy Building the pharmacy capability of store teams Conducting continual review through audit, observations and risk assessment to ensure customer and patient safety is paramount Delivering a range of professional pharmacy services What you'll need to have To be successful in this role you will have a professional, caring character and a true desire to help us change for the better. In addition you will: Be registered with relevant pharmacy regulator (GPhC, PSNI, PSI) Demonstrate high levels of professional expertise and be widely respected by stakeholders, peers, patients, customers and external local professionals Have a passion for community pharmacy and providing the best care for our customers. Be collaborative with a team-centered approach Have excellent knowledge of pharmacy operations and provisions of national and local services Be a great communicator; able to put people at ease and effectively meet the varied needs of our customers and patients Our benefits Boots Retirement Savings Plan Enhanced maternity/paternity/adoption leave pay Discretionary annual bonus Generous employee discounts Access to a range of learning and development resources and programmes Reimbursement of GPHC/GOC fees in full Contribution towards RPS fees Professional indemnity insurance with the option of selecting further free cover if you also work in Primary Care settings up to 3 days per week (subject to terms). We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next If successful on application, a member of the recruitment team will be in touch to find a time to discuss your application. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. You will complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Nov 11, 2025
Full time
About the role As a Pharmacist with us you'll be providing excellent customer and patient care, it's more than dispensing medicine, it's listening and providing your expert advice and reassurance. Your main areas of responsibility will be: Delivering the pharmacy strategy through providing expert care and advice Accountable for legal and ethical decisions in the pharmacy Building the pharmacy capability of store teams Conducting continual review through audit, observations and risk assessment to ensure customer and patient safety is paramount Delivering a range of professional pharmacy services What you'll need to have To be successful in this role you will have a professional, caring character and a true desire to help us change for the better. In addition you will: Be registered with relevant pharmacy regulator (GPhC, PSNI, PSI) Demonstrate high levels of professional expertise and be widely respected by stakeholders, peers, patients, customers and external local professionals Have a passion for community pharmacy and providing the best care for our customers. Be collaborative with a team-centered approach Have excellent knowledge of pharmacy operations and provisions of national and local services Be a great communicator; able to put people at ease and effectively meet the varied needs of our customers and patients Our benefits Boots Retirement Savings Plan Enhanced maternity/paternity/adoption leave pay Discretionary annual bonus Generous employee discounts Access to a range of learning and development resources and programmes Reimbursement of GPHC/GOC fees in full Contribution towards RPS fees Professional indemnity insurance with the option of selecting further free cover if you also work in Primary Care settings up to 3 days per week (subject to terms). We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next If successful on application, a member of the recruitment team will be in touch to find a time to discuss your application. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. You will complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Contract: Permanent Recruitment Partner: Shannon Linton We are looking for a Patient Support Team Specialist to join our growing team at Boots Online Doctor. This is a full-time hybrid (3 days in office and 2 days working from home) vacancy within our London office based in vibrant Angel, Islington. About the role Working within this fast paced team, you will be the face of Boots Online Doctor to our patients, supporting them before, during and after their treatment journey by answering queries and providing customer care excellence at all times. This will involve liaising with our patients, clinical team and Boots pharmacies as well as supporting other operational activities. As a Patient Support Specialist you will thrive on delivering the highest quality support whether via phone, message or webchat. You will also be a curious investigator, who can get stuck into technical problem solvers whilst listening to concerns with empathy. We support our customers 7 days a week and your shift patterns will be rota-based, typically 4 weekdays and 1 weekend shift (either Saturday or Sunday). Shifts will be between 8am and 8pm however current working hours are between 8am-6pm. In a time when the health system is under immense pressure, we are growing fast to innovate and redefine how patients receive care digitally. Join us at this exciting moment as you take your next career step. What you'll need to have Solid experience providing customer support or call centre experience; Strong written and verbal communication skills; Address the root causes of issues, take the appropriate corrective actions, and develop/improve on current processes; Understand key drivers to increase customer satisfaction - both in terms of quality and on-time delivery; Ability to make clear suggestions for further investigative steps to help quickly home in on root causes of network issues and resolve the problem; Strive to WOW our patients and your teammates by going above and beyond everyday. Minimum of an FTTC connection with internet speeds of 20Mbps download and 5Mbps upload. It would be great if you also have Experience in a tech start-up/scale-up. Experience or knowledge of the NHS, healthcare, or healthtech industry. Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Oct 31, 2025
Full time
Contract: Permanent Recruitment Partner: Shannon Linton We are looking for a Patient Support Team Specialist to join our growing team at Boots Online Doctor. This is a full-time hybrid (3 days in office and 2 days working from home) vacancy within our London office based in vibrant Angel, Islington. About the role Working within this fast paced team, you will be the face of Boots Online Doctor to our patients, supporting them before, during and after their treatment journey by answering queries and providing customer care excellence at all times. This will involve liaising with our patients, clinical team and Boots pharmacies as well as supporting other operational activities. As a Patient Support Specialist you will thrive on delivering the highest quality support whether via phone, message or webchat. You will also be a curious investigator, who can get stuck into technical problem solvers whilst listening to concerns with empathy. We support our customers 7 days a week and your shift patterns will be rota-based, typically 4 weekdays and 1 weekend shift (either Saturday or Sunday). Shifts will be between 8am and 8pm however current working hours are between 8am-6pm. In a time when the health system is under immense pressure, we are growing fast to innovate and redefine how patients receive care digitally. Join us at this exciting moment as you take your next career step. What you'll need to have Solid experience providing customer support or call centre experience; Strong written and verbal communication skills; Address the root causes of issues, take the appropriate corrective actions, and develop/improve on current processes; Understand key drivers to increase customer satisfaction - both in terms of quality and on-time delivery; Ability to make clear suggestions for further investigative steps to help quickly home in on root causes of network issues and resolve the problem; Strive to WOW our patients and your teammates by going above and beyond everyday. Minimum of an FTTC connection with internet speeds of 20Mbps download and 5Mbps upload. It would be great if you also have Experience in a tech start-up/scale-up. Experience or knowledge of the NHS, healthcare, or healthtech industry. Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Nights Warehouse Manager Contract: Permanent Shift pattern: Night Shift - 9:30 pm onwards - 8 hr shift Recruitment Partner: Vyoma Gandhi About the role We're excited to announce a permanent opportunity for an experienced Nights Warehouse Manager to join our team at Burton Service Centre. This newly created role is central to our overnight operations and offers a unique chance to lead, shape, and improve the performance of our night shift teams. If you're passionate about team development, and driving efficiency in an automated warehouse environment, this is your next big move. As Nights Warehouse Manager, you will oversee the Operational, Control, and Planning teams during night shifts. This is a leadership role that spans multiple responsibilities, offering broad exposure and the chance to influence important aspects of warehouse performance. You'll play a critical part in ensuring that our night operations run smoothly - providing the support, structure, and strategic direction needed to empower your teams. You'll report directly to the Head of Operations for the Burton site, with a dotted line into the Head of Control and Planning. This dual reporting structure reflects the strategic importance of the role and its nature. Key responsibilities Team Leadership & Development: Lead night shift teams across operations, control, and planning. Foster a culture of accountability, collaboration, and continuous improvement. Operational Excellence: Ensure execution of warehouse processes and standards. Monitor performance metrics and implement strategies to improve throughput, accuracy, and service levels. Systems & Automation Oversight: Use your knowledge of automated warehouse systems and Warehouse Management Systems (WMS) to guide and support your teams. Cost Efficiency: Identify cost-saving programs without compromising service quality. Promote simplification and smarter ways of working to reduce cost to serve. Communication & Collaboration: Maintain clear and open lines of communication with peers, senior leadership, and your own teams. Ensure expectations are well understood and updates are transparent. Culture Building: Create a positive and inclusive work environment where team members feel valued to perform at their best. Problem Solving: Handle operational challenges head on, making tough decisions. Embrace and encourage constructive challenge across all levels of the organisation. Health & Safety Leadership: Champion the Health & Safety agenda for Burton's night operations. Collaborate with other Operations Managers across Logistics to share insights and best practices. What you'll need to have We're looking for someone who brings a blend of leadership, technical knowledge. You will demonstrate: Inspirational Leadership: To lead by example, coach teams, that inspires growth and performance. Technical Knowledge: Understanding of automated warehouse operations and WMS platforms, promoting confidence and informed decision making. Strategic Thinking: A cost conscious mindset with the ability to identify opportunities for efficiency and new ideas. Communication: Experienced in delivering clear, and impactful messages to diverse audiences-from junior teams to senior team members. Culture Champion: A natural person who celebrates success and creates a workplace where people genuinely enjoy coming to work. Resilience and Tenacity: Ability to stay the course through challenges, make difficult calls when needed. Safety First Mentality: Deep commitment to Health & Safety, with a serious approach to risk management and compliance. It would be great if you also have These are desirable experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria. Stakeholder Management skills Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next Where a role is advertised as full time, we are open to discussing part time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case by case basis.
Oct 31, 2025
Full time
Nights Warehouse Manager Contract: Permanent Shift pattern: Night Shift - 9:30 pm onwards - 8 hr shift Recruitment Partner: Vyoma Gandhi About the role We're excited to announce a permanent opportunity for an experienced Nights Warehouse Manager to join our team at Burton Service Centre. This newly created role is central to our overnight operations and offers a unique chance to lead, shape, and improve the performance of our night shift teams. If you're passionate about team development, and driving efficiency in an automated warehouse environment, this is your next big move. As Nights Warehouse Manager, you will oversee the Operational, Control, and Planning teams during night shifts. This is a leadership role that spans multiple responsibilities, offering broad exposure and the chance to influence important aspects of warehouse performance. You'll play a critical part in ensuring that our night operations run smoothly - providing the support, structure, and strategic direction needed to empower your teams. You'll report directly to the Head of Operations for the Burton site, with a dotted line into the Head of Control and Planning. This dual reporting structure reflects the strategic importance of the role and its nature. Key responsibilities Team Leadership & Development: Lead night shift teams across operations, control, and planning. Foster a culture of accountability, collaboration, and continuous improvement. Operational Excellence: Ensure execution of warehouse processes and standards. Monitor performance metrics and implement strategies to improve throughput, accuracy, and service levels. Systems & Automation Oversight: Use your knowledge of automated warehouse systems and Warehouse Management Systems (WMS) to guide and support your teams. Cost Efficiency: Identify cost-saving programs without compromising service quality. Promote simplification and smarter ways of working to reduce cost to serve. Communication & Collaboration: Maintain clear and open lines of communication with peers, senior leadership, and your own teams. Ensure expectations are well understood and updates are transparent. Culture Building: Create a positive and inclusive work environment where team members feel valued to perform at their best. Problem Solving: Handle operational challenges head on, making tough decisions. Embrace and encourage constructive challenge across all levels of the organisation. Health & Safety Leadership: Champion the Health & Safety agenda for Burton's night operations. Collaborate with other Operations Managers across Logistics to share insights and best practices. What you'll need to have We're looking for someone who brings a blend of leadership, technical knowledge. You will demonstrate: Inspirational Leadership: To lead by example, coach teams, that inspires growth and performance. Technical Knowledge: Understanding of automated warehouse operations and WMS platforms, promoting confidence and informed decision making. Strategic Thinking: A cost conscious mindset with the ability to identify opportunities for efficiency and new ideas. Communication: Experienced in delivering clear, and impactful messages to diverse audiences-from junior teams to senior team members. Culture Champion: A natural person who celebrates success and creates a workplace where people genuinely enjoy coming to work. Resilience and Tenacity: Ability to stay the course through challenges, make difficult calls when needed. Safety First Mentality: Deep commitment to Health & Safety, with a serious approach to risk management and compliance. It would be great if you also have These are desirable experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria. Stakeholder Management skills Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next Where a role is advertised as full time, we are open to discussing part time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case by case basis.
About the role As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service and store operations as well as the clinical activities which include patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading 'Step into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians. What you'll need to have Experience working in a customer facing role Desire to learn Led or coached a team It would be great if you also have Experience working in a clinical environment Our benefits Discretionary Quarterly bonus Generous employee discounts for you and a second person (terms and conditions apply) Clinical and Non-Clinical Career development opportunities Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Oct 31, 2025
Full time
About the role As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service and store operations as well as the clinical activities which include patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading 'Step into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians. What you'll need to have Experience working in a customer facing role Desire to learn Led or coached a team It would be great if you also have Experience working in a clinical environment Our benefits Discretionary Quarterly bonus Generous employee discounts for you and a second person (terms and conditions apply) Clinical and Non-Clinical Career development opportunities Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
About the role As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading 'Step into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians. What you'll need to have These are the essential skills or experience needed to succeed in this role. GOC Registered Experience working in a customer facing role Desire to learn Led or coached a team It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criterion. Experience working in a clinical environment Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots Opticians? At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next? Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Oct 31, 2025
Full time
About the role As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading 'Step into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians. What you'll need to have These are the essential skills or experience needed to succeed in this role. GOC Registered Experience working in a customer facing role Desire to learn Led or coached a team It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criterion. Experience working in a clinical environment Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots Opticians? At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next? Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.