We're shaking up the beauty scene at Boots, and our Senior Beauty Specialists are leading the charge. As a Senior Beauty Specialist, you will bring the energy, the passion, and the know-how to coach a team of Boots Beauty Specialists to create personalised experiences for every customer who visit our Beauty Halls. You'll inspire your team to engage our customers to discover their perfect skincare match or trending product - leading by example and helping shape a feel-good space for both your beauty crew and our customers. About the role Reporting to the Beauty Assistant Manager, you'll work across many premium beauty brands, guiding your team to offer expert, unbiased advice that helps customers find products that genuinely work for them, from cult classics to the latest viral trends. This is a sales-based role, but it's all about team success, not individual competition. You'll energise your crew to meet shared goals and celebrate wins together. And with up to £2000 annual product allowance , you'll get to personally test premium products. You will set the tone on the shop floor, bringing fun, energy, and passion while leading by example. Whether it's a glow-up moment or a haircare discovery, your team will look to you to ensure every customer experience is personalised and leaves a positive impression. You will ensure every counter, display and tester looks immaculate and clean, because we take pride in how our beauty halls look and feel. You will support in bringing new product and brand launches to life, creating buzz and excitement across the store. You will have access to expert hands-on training with premium brands in store, plus a comprehensive learning programme through our online learning platform to keep building your beauty expertise. You will attend our famous virtual and in-person conferences where we bring our Beauty Teams together for an immersive education experience. As a Senior Beauty Specialist there may be opportunities to get involved with creating social media content, supporting with events or even the chance to be involved in some of our exciting campaigns. What you'll need to have A genuine passion for beauty, from premium skincare and makeup to the latest in haircare and trending brands. Leadership skills - whether you've coached a team, led by example on the shop floor, or supported others to achieve their goals. Confidence to start conversations, build relationships, and create amazing experiences for both your team and your customers. A track record of working towards sales targets or KPIs and the drive to help others succeed alongside you. A curious mindset, always excited to learn about all products and techniques to help your team deliver. It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match these criteria. Experience working with premium or luxury beauty brands A background in a large retail setting or busy store environment A creative spark or interest in social content Career development Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within beauty to become a Beauty Assistant Manager, move into store leadership as a Store Manager, or even join our Support Office. Our benefits Quarterly product allowance totalling up to £2000 per year ( subject to number of hours worked per week.) Generous employee discounts Ongoing training from our amazing brands and beauty experts Boots Retirement Savings Plan Discretionary annual bonus Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child. Flexible benefits scheme Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots? At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next? If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you'll be invited to complete an online assessment before attending an in-store assessment. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Aug 13, 2025
Full time
We're shaking up the beauty scene at Boots, and our Senior Beauty Specialists are leading the charge. As a Senior Beauty Specialist, you will bring the energy, the passion, and the know-how to coach a team of Boots Beauty Specialists to create personalised experiences for every customer who visit our Beauty Halls. You'll inspire your team to engage our customers to discover their perfect skincare match or trending product - leading by example and helping shape a feel-good space for both your beauty crew and our customers. About the role Reporting to the Beauty Assistant Manager, you'll work across many premium beauty brands, guiding your team to offer expert, unbiased advice that helps customers find products that genuinely work for them, from cult classics to the latest viral trends. This is a sales-based role, but it's all about team success, not individual competition. You'll energise your crew to meet shared goals and celebrate wins together. And with up to £2000 annual product allowance , you'll get to personally test premium products. You will set the tone on the shop floor, bringing fun, energy, and passion while leading by example. Whether it's a glow-up moment or a haircare discovery, your team will look to you to ensure every customer experience is personalised and leaves a positive impression. You will ensure every counter, display and tester looks immaculate and clean, because we take pride in how our beauty halls look and feel. You will support in bringing new product and brand launches to life, creating buzz and excitement across the store. You will have access to expert hands-on training with premium brands in store, plus a comprehensive learning programme through our online learning platform to keep building your beauty expertise. You will attend our famous virtual and in-person conferences where we bring our Beauty Teams together for an immersive education experience. As a Senior Beauty Specialist there may be opportunities to get involved with creating social media content, supporting with events or even the chance to be involved in some of our exciting campaigns. What you'll need to have A genuine passion for beauty, from premium skincare and makeup to the latest in haircare and trending brands. Leadership skills - whether you've coached a team, led by example on the shop floor, or supported others to achieve their goals. Confidence to start conversations, build relationships, and create amazing experiences for both your team and your customers. A track record of working towards sales targets or KPIs and the drive to help others succeed alongside you. A curious mindset, always excited to learn about all products and techniques to help your team deliver. It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match these criteria. Experience working with premium or luxury beauty brands A background in a large retail setting or busy store environment A creative spark or interest in social content Career development Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within beauty to become a Beauty Assistant Manager, move into store leadership as a Store Manager, or even join our Support Office. Our benefits Quarterly product allowance totalling up to £2000 per year ( subject to number of hours worked per week.) Generous employee discounts Ongoing training from our amazing brands and beauty experts Boots Retirement Savings Plan Discretionary annual bonus Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child. Flexible benefits scheme Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots? At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next? If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you'll be invited to complete an online assessment before attending an in-store assessment. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
About the role As a Relief Pharmacist with us you'll be providing excellent customer and patient care, it's more than dispensing medicine, it's listening and providing your expert advice and reassurance. You won't be based from one pharmacy, but provide service to customers and patients across a range of pharmacies. Your main areas of responsibility will be: Delivering the pharmacy strategy through providing expert care and advice Accountable for legal and ethical decisions in the pharmacy Building the pharmacy capability of store teams Conducting continual review through audit, observations and risk assessment to ensure customer and patient safety is paramount Delivering a range of professional pharmacy services What you'll need to have To be successful in this role you will have a professional, caring character and a true desire to help us change for the better. In addition you will: Be registered with relevant pharmacy regulator (GPhC, PSNI, PSI) Demonstrate high levels of professional expertise and be widely respected by stakeholders, peers, patients, customers and external local professionals Have a passion for community pharmacy and providing the best care for our customers. Be collaborative with a team-centered approach Have excellent knowledge of pharmacy operations and provisions of national and local services Be a great communicator; able to put people at ease and effectively meet the varied needs of our customers and patients Our benefits Boots Retirement Savings Plan Enhanced maternity/paternity/adoption leave pay Discretionary annual bonus Generous employee discounts Access to a range of learning and development resources and programmes Reimbursement of GPHC/GOC fees in full Contribution towards RPS fees Professional indemnity insurance with the option of selecting further free cover if you also work in Primary Care settings up to 3 days per week (subject to terms). We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next If successful on application, a member of the recruitment team will be in touch to find a time to discuss your application. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. You will complete an Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Aug 13, 2025
Full time
About the role As a Relief Pharmacist with us you'll be providing excellent customer and patient care, it's more than dispensing medicine, it's listening and providing your expert advice and reassurance. You won't be based from one pharmacy, but provide service to customers and patients across a range of pharmacies. Your main areas of responsibility will be: Delivering the pharmacy strategy through providing expert care and advice Accountable for legal and ethical decisions in the pharmacy Building the pharmacy capability of store teams Conducting continual review through audit, observations and risk assessment to ensure customer and patient safety is paramount Delivering a range of professional pharmacy services What you'll need to have To be successful in this role you will have a professional, caring character and a true desire to help us change for the better. In addition you will: Be registered with relevant pharmacy regulator (GPhC, PSNI, PSI) Demonstrate high levels of professional expertise and be widely respected by stakeholders, peers, patients, customers and external local professionals Have a passion for community pharmacy and providing the best care for our customers. Be collaborative with a team-centered approach Have excellent knowledge of pharmacy operations and provisions of national and local services Be a great communicator; able to put people at ease and effectively meet the varied needs of our customers and patients Our benefits Boots Retirement Savings Plan Enhanced maternity/paternity/adoption leave pay Discretionary annual bonus Generous employee discounts Access to a range of learning and development resources and programmes Reimbursement of GPHC/GOC fees in full Contribution towards RPS fees Professional indemnity insurance with the option of selecting further free cover if you also work in Primary Care settings up to 3 days per week (subject to terms). We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next If successful on application, a member of the recruitment team will be in touch to find a time to discuss your application. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. You will complete an Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care. Key responsibilities: You will lead your team to deliver business growth by providing care to our customers and patients You'll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers' expectations Conduct regular reviews, audits and risk assessments to protect patient and public safety Interpret data, trends and insights to work at pace and react to the changing needs of the customer What you'll need to have Experience leading a team within a customer facing setting An understanding of how to achieve performance goals through inspiring and coaching a team A collaborative personality and able to succeed in a team-centred environment It would be great if you also have Experience working within community pharmacy Confidence with navigating and embracing new technology Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Aug 13, 2025
Full time
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care. Key responsibilities: You will lead your team to deliver business growth by providing care to our customers and patients You'll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers' expectations Conduct regular reviews, audits and risk assessments to protect patient and public safety Interpret data, trends and insights to work at pace and react to the changing needs of the customer What you'll need to have Experience leading a team within a customer facing setting An understanding of how to achieve performance goals through inspiring and coaching a team A collaborative personality and able to succeed in a team-centred environment It would be great if you also have Experience working within community pharmacy Confidence with navigating and embracing new technology Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
As a Store Manager you will work in store and really drive the success of your store and inspire your teams with your love for great customer care. Your passion and strategy will help the business to grow and change for the better. With opportunities to progress your career in beauty, healthcare and opticians, our training teams will ensure you have all the tools you need to succeed in your current role and beyond. About the role You will: Lead, challenge and inspire your team to deliver business growth by providing exceptional care to our customers and patients. Lead the sales and performance of your store, whilst keeping our customers close to heart. Be a passionate ambassador for our Boots brand, helping us work towards becoming the world's best pharmacy led health and beauty retailer. Make the shop floor your own, get to know our teams, sales and operations. Consider what can we do to change for the better to set Boots apart from other retailers. Get to know your teams - find out what they like and what they want to see change. What you'll need to have These are the essential skills or experience needed to succeed in this role. Retail management and commercial experience, with great customer service skills. Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results. Ability to work at pace and react to the changing needs of the customer. A collaborative personality and able to thrive in a team centered approach. A passion for keeping up to date with your own learning and development. Ability to coach and develop individuals and teams. It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria. Experience and comfortable with navigating and embracing new technology Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next If you apply for this role, you will be invited to take a timed online assessment, if you require any adjustments and assistance with this please contact us at . Once you have completed the assessment, our team will review your application and be in touch to update you. If you're application is successful; our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Aug 11, 2025
Full time
As a Store Manager you will work in store and really drive the success of your store and inspire your teams with your love for great customer care. Your passion and strategy will help the business to grow and change for the better. With opportunities to progress your career in beauty, healthcare and opticians, our training teams will ensure you have all the tools you need to succeed in your current role and beyond. About the role You will: Lead, challenge and inspire your team to deliver business growth by providing exceptional care to our customers and patients. Lead the sales and performance of your store, whilst keeping our customers close to heart. Be a passionate ambassador for our Boots brand, helping us work towards becoming the world's best pharmacy led health and beauty retailer. Make the shop floor your own, get to know our teams, sales and operations. Consider what can we do to change for the better to set Boots apart from other retailers. Get to know your teams - find out what they like and what they want to see change. What you'll need to have These are the essential skills or experience needed to succeed in this role. Retail management and commercial experience, with great customer service skills. Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results. Ability to work at pace and react to the changing needs of the customer. A collaborative personality and able to thrive in a team centered approach. A passion for keeping up to date with your own learning and development. Ability to coach and develop individuals and teams. It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria. Experience and comfortable with navigating and embracing new technology Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next If you apply for this role, you will be invited to take a timed online assessment, if you require any adjustments and assistance with this please contact us at . Once you have completed the assessment, our team will review your application and be in touch to update you. If you're application is successful; our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Contract: Permanent Recruitment Partner: Shannon Linton We are looking for a Patient Support Team Specialist to join our growing team at Boots Online Doctor. This is a full-time hybrid (3 days in office and 2 days working from home) vacancy within our London office based in vibrant Angel, Islington. About the role Working within this fast paced team, you will be the face of Boots Online Doctor to our patients, supporting them before, during and after their treatment journey by answering queries and providing customer care excellence at all times. This will involve liaising with our patients, clinical team and Boots pharmacies as well as supporting other operational activities. As a Patient Support Specialist you will thrive on delivering the highest quality support whether via phone, message or webchat. You will also be a curious investigator, who can get stuck into technical problem solvers whilst listening to concerns with empathy. We support our customers 7 days a week and your shift patterns will be rota-based, typically 4 weekdays and 1 weekend shift (either Saturday or Sunday). Shifts will be between 8am and 8pm however current working hours are between 8am-6pm. In a time when the health system is under immense pressure, we are growing fast to innovate and redefine how patients receive care digitally. Join us at this exciting moment as you take your next career step. What you'll need to have • Solid experience providing customer support or call centre experience; • Strong written and verbal communication skills; Address the root causes of issues, take the appropriate corrective actions, and develop/improve on current processes; • Understand key drivers to increase customer satisfaction - both in terms of quality and on-time delivery; • Ability to make clear suggestions for further investigative steps to help quickly home in on root causes of network issues and resolve the problem; • Strive to WOW our patients and your teammates by going above and beyond everyday. • Minimum of an FTTC connection with internet speeds of 20Mbps download and5Mbps upload. It would be great if you also have • Experience in a tech start-up/scale-up. • Experience or knowledge of the NHS, healthcare, or healthtech industry. Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Aug 09, 2025
Full time
Contract: Permanent Recruitment Partner: Shannon Linton We are looking for a Patient Support Team Specialist to join our growing team at Boots Online Doctor. This is a full-time hybrid (3 days in office and 2 days working from home) vacancy within our London office based in vibrant Angel, Islington. About the role Working within this fast paced team, you will be the face of Boots Online Doctor to our patients, supporting them before, during and after their treatment journey by answering queries and providing customer care excellence at all times. This will involve liaising with our patients, clinical team and Boots pharmacies as well as supporting other operational activities. As a Patient Support Specialist you will thrive on delivering the highest quality support whether via phone, message or webchat. You will also be a curious investigator, who can get stuck into technical problem solvers whilst listening to concerns with empathy. We support our customers 7 days a week and your shift patterns will be rota-based, typically 4 weekdays and 1 weekend shift (either Saturday or Sunday). Shifts will be between 8am and 8pm however current working hours are between 8am-6pm. In a time when the health system is under immense pressure, we are growing fast to innovate and redefine how patients receive care digitally. Join us at this exciting moment as you take your next career step. What you'll need to have • Solid experience providing customer support or call centre experience; • Strong written and verbal communication skills; Address the root causes of issues, take the appropriate corrective actions, and develop/improve on current processes; • Understand key drivers to increase customer satisfaction - both in terms of quality and on-time delivery; • Ability to make clear suggestions for further investigative steps to help quickly home in on root causes of network issues and resolve the problem; • Strive to WOW our patients and your teammates by going above and beyond everyday. • Minimum of an FTTC connection with internet speeds of 20Mbps download and5Mbps upload. It would be great if you also have • Experience in a tech start-up/scale-up. • Experience or knowledge of the NHS, healthcare, or healthtech industry. Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Job Title: Databricks Architect Location : Nottingham Contract : Perm Recruiter: Noaman Hussain About the role Boots and the No7 Beauty company recognise the value of data as a strategic asset and have invested in creating an independent Data Office. Our data office supports the business with data platforms, management, and usage in the business to lead commercial value and achieve strategic goals. As part of this new community you will work with experts across all specialisms that support a data-centric business, bringing great opportunities to develop a career pathway and broaden your skills. Our Platform Architecture team provides knowledge, expertise in all aspects of solution architecture for our cloud data platform project with a solid grasp of the IT and data strategy to support our data science and analytics community within Boots. We're looking for someone to make the next step in their career and join us as a Platform Architect focusing on our Databricks technology offerings. Platform Architecture is a broad discipline so we are looking for candidates from a range of backgrounds from technical to architectural. As Databricks Architect you will: Ensure our Databricks offering supports projects and teams in delivering value from data. Lead the definition, design and implementation of new capabilities within Databricks Work with other Solution Architects in the team to ensure new requirements are cost-effective, deliverable and supportable. Work with technology and engineering partners and with internal teams to deliver platform capabilities, allowing us to maximise the value of our data. Help shape platform roadmap, architectural patterns, frameworks, and components. You will bring technical and analytical abilities and experience delivering results for customers - internal and external. So, if you are passionate about working with data to solve business problems and excited by the idea of joining an industry-leading data team, we'd love to hear from you. What you'll need to have These are the essential skills or experience needed to succeed in this role. In-depth Databricks knowledge and experience A broad and balanced understanding of IT capabilities, methods, and technologies In-depth experience of the design and development of IT solutions Experience of influencing senior stakeholders on the solutions for proposed programmes Excellent stakeholder management skills Familiarity with Data Warehousing and Business Intelligence and the Data Engineering needs to fulfil Business Intelligence and Analytics Solutions Data Project delivery experience in the cloud (Azure Storage, Azure SQL, Synapse, Databricks, Delta Lake, Lakehouse) Capability and willingness to get hands-on and lead a development activity. It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria. Experience in team management Experience being the technical lead for globally distributed teams Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. You will complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Jul 29, 2025
Full time
Job Title: Databricks Architect Location : Nottingham Contract : Perm Recruiter: Noaman Hussain About the role Boots and the No7 Beauty company recognise the value of data as a strategic asset and have invested in creating an independent Data Office. Our data office supports the business with data platforms, management, and usage in the business to lead commercial value and achieve strategic goals. As part of this new community you will work with experts across all specialisms that support a data-centric business, bringing great opportunities to develop a career pathway and broaden your skills. Our Platform Architecture team provides knowledge, expertise in all aspects of solution architecture for our cloud data platform project with a solid grasp of the IT and data strategy to support our data science and analytics community within Boots. We're looking for someone to make the next step in their career and join us as a Platform Architect focusing on our Databricks technology offerings. Platform Architecture is a broad discipline so we are looking for candidates from a range of backgrounds from technical to architectural. As Databricks Architect you will: Ensure our Databricks offering supports projects and teams in delivering value from data. Lead the definition, design and implementation of new capabilities within Databricks Work with other Solution Architects in the team to ensure new requirements are cost-effective, deliverable and supportable. Work with technology and engineering partners and with internal teams to deliver platform capabilities, allowing us to maximise the value of our data. Help shape platform roadmap, architectural patterns, frameworks, and components. You will bring technical and analytical abilities and experience delivering results for customers - internal and external. So, if you are passionate about working with data to solve business problems and excited by the idea of joining an industry-leading data team, we'd love to hear from you. What you'll need to have These are the essential skills or experience needed to succeed in this role. In-depth Databricks knowledge and experience A broad and balanced understanding of IT capabilities, methods, and technologies In-depth experience of the design and development of IT solutions Experience of influencing senior stakeholders on the solutions for proposed programmes Excellent stakeholder management skills Familiarity with Data Warehousing and Business Intelligence and the Data Engineering needs to fulfil Business Intelligence and Analytics Solutions Data Project delivery experience in the cloud (Azure Storage, Azure SQL, Synapse, Databricks, Delta Lake, Lakehouse) Capability and willingness to get hands-on and lead a development activity. It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria. Experience in team management Experience being the technical lead for globally distributed teams Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. You will complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Director of Omni & Retail Media at Boots UK Boots is seeking a dynamic and experienced Director of Omni & Retail Media to lead our consumer media agenda and oversee the Boots Media Group (BMG). This role is pivotal in driving our omnichannel, consumer-centric media strategy, leveraging insights and first-party data to deliver high-performing marketing campaigns to drive business growth. You will be responsible for planning, coordinating, and implementing media strategies, campaigns, and initiatives. Our ideal candidate will have a strategic mindset, the ability to develop relationships with media partners and a deep understanding of different media channels. Ultimately, the role of the Media Director is to take full control of our media strategy and to drive the brand's presence across multiple media platforms which is a multi-million pound part of our overall strategy. Key Responsibilities: Strategic Leadership: Develop and implement an integrated omnichannel media strategy that aligns with Boots' overall business objectives and enhances brand presence and sales performance across all relevant media platforms. Boots Media Group (BMG) Oversight: Lead and manage BMG, ensuring it operates as a full-service retail media agency for our supplier brands. This includes campaign planning, creative development, and robust measurement to maximize ROI. Consumer-Centric Approach: Drive a consumer-centric media agenda, focusing on creating personalised and authentic interactions that resonate with our customer base. Data-Driven Insights: Utilise Boots' rich first-party data and customer insights to inform media strategies and optimise campaign performance. Cross-Functional Collaboration: Work closely with internal teams, including marketing, digital, and retail, to ensure cohesive and effective media campaigns. Innovation and Adaptability: Stay ahead of industry trends and emerging technologies, integrating innovative solutions to enhance media effectiveness and customer engagement. Team Leadership: Lead and mentor a team of media professionals across planning, performance, analytics, and partnerships. Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including external media partners. Performance Metrics: Monitor and enhance key performance indicators (KPIs) to measure the effectiveness of media strategies and campaigns. Budget Management: Oversee the media budget, ensuring efficient allocation of resources to maximize ROI. Digital Transformation: Lead digital transformation initiatives to enhance media capabilities and drive innovation. Agency Management: Proactively manage the relevant agency relationships effectively and efficiently. Media Owner Relationships: Proactively manage the relationship with key media owners to ensure Boots and BMG remain front of the queue for media innovation. Background & Experience: Proven experience in a senior media role, preferably within the retail sector. Strong understanding of omnichannel media strategies and consumer behaviour. Demonstrated ability to lead and manage a full-service media group or agency. Excellent analytical skills with the ability to leverage data for strategic decision-making. Exceptional communication and leadership skills, with a track record of building and motivating high-performing teams. Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively. Experience with digital media buying and planning, including programmatic, social, and search advertising. Proficiency in media analytics tools and platforms. Strong project management skills with the ability to oversee multiple projects simultaneously. About Boots Media Group (BMG): Boots Media Group is a full-service advertising offering for our supplier brands, rooted in insights and first-party data. BMG enables brands to deliver high-performing connected marketing campaigns to Boots UK customers, maximizing ROI on their advertising investment. This role will be based in our Nottingham Support Office with frequent travel to London and across the UK. If you have any questions about this role, please contact Closing date for applications: 2nd March 2025
Feb 20, 2025
Full time
Director of Omni & Retail Media at Boots UK Boots is seeking a dynamic and experienced Director of Omni & Retail Media to lead our consumer media agenda and oversee the Boots Media Group (BMG). This role is pivotal in driving our omnichannel, consumer-centric media strategy, leveraging insights and first-party data to deliver high-performing marketing campaigns to drive business growth. You will be responsible for planning, coordinating, and implementing media strategies, campaigns, and initiatives. Our ideal candidate will have a strategic mindset, the ability to develop relationships with media partners and a deep understanding of different media channels. Ultimately, the role of the Media Director is to take full control of our media strategy and to drive the brand's presence across multiple media platforms which is a multi-million pound part of our overall strategy. Key Responsibilities: Strategic Leadership: Develop and implement an integrated omnichannel media strategy that aligns with Boots' overall business objectives and enhances brand presence and sales performance across all relevant media platforms. Boots Media Group (BMG) Oversight: Lead and manage BMG, ensuring it operates as a full-service retail media agency for our supplier brands. This includes campaign planning, creative development, and robust measurement to maximize ROI. Consumer-Centric Approach: Drive a consumer-centric media agenda, focusing on creating personalised and authentic interactions that resonate with our customer base. Data-Driven Insights: Utilise Boots' rich first-party data and customer insights to inform media strategies and optimise campaign performance. Cross-Functional Collaboration: Work closely with internal teams, including marketing, digital, and retail, to ensure cohesive and effective media campaigns. Innovation and Adaptability: Stay ahead of industry trends and emerging technologies, integrating innovative solutions to enhance media effectiveness and customer engagement. Team Leadership: Lead and mentor a team of media professionals across planning, performance, analytics, and partnerships. Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including external media partners. Performance Metrics: Monitor and enhance key performance indicators (KPIs) to measure the effectiveness of media strategies and campaigns. Budget Management: Oversee the media budget, ensuring efficient allocation of resources to maximize ROI. Digital Transformation: Lead digital transformation initiatives to enhance media capabilities and drive innovation. Agency Management: Proactively manage the relevant agency relationships effectively and efficiently. Media Owner Relationships: Proactively manage the relationship with key media owners to ensure Boots and BMG remain front of the queue for media innovation. Background & Experience: Proven experience in a senior media role, preferably within the retail sector. Strong understanding of omnichannel media strategies and consumer behaviour. Demonstrated ability to lead and manage a full-service media group or agency. Excellent analytical skills with the ability to leverage data for strategic decision-making. Exceptional communication and leadership skills, with a track record of building and motivating high-performing teams. Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively. Experience with digital media buying and planning, including programmatic, social, and search advertising. Proficiency in media analytics tools and platforms. Strong project management skills with the ability to oversee multiple projects simultaneously. About Boots Media Group (BMG): Boots Media Group is a full-service advertising offering for our supplier brands, rooted in insights and first-party data. BMG enables brands to deliver high-performing connected marketing campaigns to Boots UK customers, maximizing ROI on their advertising investment. This role will be based in our Nottingham Support Office with frequent travel to London and across the UK. If you have any questions about this role, please contact Closing date for applications: 2nd March 2025
As an Assistant Manager you'll inspire and lead your team, use your passion and strategic thinking to drive the business forward and help us change for the better. With opportunities to progress your career in beauty, healthcare and opticians, our brilliant training teams will ensure you have all the tools you need to succeed in your current role and beyond. About the role You will lead, challenge and inspire your team to deliver business growth by providing care to our customers and patients You will report into the Store Manager and assist them in driving customer experience, sales and business KPIs Deliver a sustainable and efficient retail and pharmacy operating platform in your store to ensure stock availability, control costs, minimise loss and meet our customers' expectations Conduct regular reviews, audits and risk assessments to protect patient and public safety What you'll need to have Confident leadership skills with the ability to coach others Excellent communication skills, and able to act as a brand ambassador for Boots throughout your store and region A strong understanding of how to lead and deliver a company strategy, with the ability to implement in store to lead strong performance results Ability to work at pace and react to the changing needs of the customer A collaborative personality and able to succeed in a team centred approach Experience keeping up to date with your own learning and development It would be great if you also have Confidence with navigating and embracing new technology 1+ years of experience working in a similar role at a large retailer Our benefits Discretionary annual bonus Generous employee discounts Flexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more. Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better. To find out more about life and careers at Boots, Click Here What's next If you're application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Feb 20, 2025
Full time
As an Assistant Manager you'll inspire and lead your team, use your passion and strategic thinking to drive the business forward and help us change for the better. With opportunities to progress your career in beauty, healthcare and opticians, our brilliant training teams will ensure you have all the tools you need to succeed in your current role and beyond. About the role You will lead, challenge and inspire your team to deliver business growth by providing care to our customers and patients You will report into the Store Manager and assist them in driving customer experience, sales and business KPIs Deliver a sustainable and efficient retail and pharmacy operating platform in your store to ensure stock availability, control costs, minimise loss and meet our customers' expectations Conduct regular reviews, audits and risk assessments to protect patient and public safety What you'll need to have Confident leadership skills with the ability to coach others Excellent communication skills, and able to act as a brand ambassador for Boots throughout your store and region A strong understanding of how to lead and deliver a company strategy, with the ability to implement in store to lead strong performance results Ability to work at pace and react to the changing needs of the customer A collaborative personality and able to succeed in a team centred approach Experience keeping up to date with your own learning and development It would be great if you also have Confidence with navigating and embracing new technology 1+ years of experience working in a similar role at a large retailer Our benefits Discretionary annual bonus Generous employee discounts Flexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more. Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better. To find out more about life and careers at Boots, Click Here What's next If you're application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
We are now recruiting Liz Earle Counter Manager for our Canary Wharf store. We are looking for candidates to join us from February who can be flexible to meet our customers' needs. Your basic hours will be 37.5 per week, and your anticipated days of work will be 5 days (Monday to Saturday). You will cover AM, PM, and evening shifts between the hours of 9am and 9pm, which may/will include weekends. Being a Liz Earle Counter Manager is an exciting role where you'll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty, and focus on the customer, this is your chance to be part of something truly special. About the role From leading, inspiring, and motivating the team to deliver the best shopping experience to all customers, a Counter Manager's day is filled with helping their people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to: Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback Build great relationships with customers and colleagues Provide personalised consultations and skin services Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers Complete our award-winning 12-month Skin School development programme. Make sure your counter is beautifully presented to showcase the range of Liz Earle products Be an ambassador for the Liz Earle brand What you'll need to have A passion for skincare and a love of Liz Earle Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success, and ensures your team always feels supported and listened to Outstanding customer service - experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit The ability to work with business plans, achieve sales targets, and review individual and team performance Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise It would be great if you also have Experience using skincare products on customers Our benefits Liz Earle Employee discount of up to 75% Store discount (e.g., Boots or John Lewis) Quarterly Liz Earle Goody Box Discretionary team bonus scheme Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification Generous holiday entitlement that increases with length of service Personal Pension Scheme We have a great range of benefits that go beyond salary and offer flexibility to suit you. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility. What's next? If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you'll be invited to attend an in-store interview. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Feb 19, 2025
Full time
We are now recruiting Liz Earle Counter Manager for our Canary Wharf store. We are looking for candidates to join us from February who can be flexible to meet our customers' needs. Your basic hours will be 37.5 per week, and your anticipated days of work will be 5 days (Monday to Saturday). You will cover AM, PM, and evening shifts between the hours of 9am and 9pm, which may/will include weekends. Being a Liz Earle Counter Manager is an exciting role where you'll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty, and focus on the customer, this is your chance to be part of something truly special. About the role From leading, inspiring, and motivating the team to deliver the best shopping experience to all customers, a Counter Manager's day is filled with helping their people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to: Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback Build great relationships with customers and colleagues Provide personalised consultations and skin services Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers Complete our award-winning 12-month Skin School development programme. Make sure your counter is beautifully presented to showcase the range of Liz Earle products Be an ambassador for the Liz Earle brand What you'll need to have A passion for skincare and a love of Liz Earle Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success, and ensures your team always feels supported and listened to Outstanding customer service - experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit The ability to work with business plans, achieve sales targets, and review individual and team performance Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise It would be great if you also have Experience using skincare products on customers Our benefits Liz Earle Employee discount of up to 75% Store discount (e.g., Boots or John Lewis) Quarterly Liz Earle Goody Box Discretionary team bonus scheme Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification Generous holiday entitlement that increases with length of service Personal Pension Scheme We have a great range of benefits that go beyond salary and offer flexibility to suit you. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility. What's next? If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you'll be invited to attend an in-store interview. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.