MND Association

As our Clinical Community Lead (Community of Practice) , you will use your advanced clinical experience, service development expertise and multidisciplinary leadership skills to maintain our confident, collaborative and well-connected professional community. You will create opportunities for shared learning, practical problem-solving and the spread of best practice, helping clinicians and professionals feel informed, supported and equipped to deliver high-quality, person-centred care. You will be part of our highly productive Information and Professional Development team, championing our education and information work streams, extending their reach and ensuring professionals have confidence in the resources, learning and support available to them. This is a home-based role withregular travel requirements across England, Wales and Northern Ireland, including overnight stays. Main Responsibilities Lead and co-ordinate the Community of Practice, encouraging engagement, collaboration and shared learning Facilitate meetings, learning events and knowledge-sharing activities Promote clinical excellence, person-centred care and quality improvement Build effective relationships with practitioners, professional groups and external partners Support the identification and sharing of best practice, innovation and learning Mentor and support clinicians to develop confidence, competence and professional growth Identify learning needs and contribute to the design and delivery of education programmes Lead profession-specific groups including nurses, physiotherapists, occupational therapists, dietitians, and speech and language therapists Translate research and evidence into practical clinical approaches Provide expert clinical insight to support service development, resources and strategic decision-making About You Essential Registered clinician with significant advanced clinical experience in the MND field Proven experience of service development and improvement Strong leadership and facilitation skills within multidisciplinary environments Well-established professional network across MND care and research Excellent communication, influencing and relationship-building skills Experience leading or facilitating communities of practice, networks or collaborative forums Experience designing, delivering and evaluating education, learning programmes or knowledge-sharing initiatives Excellent understanding of clinical governance, quality improvement and evidence-based practice Experience using evaluation and data to demonstrate impact Commitment to inclusion, continuous improvement and supporting others to succeed Willingness and flexibility to travel in line with the role requirements Further information about working for the MND Association and full job description is available in the attached Candidate Pack. We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. What We Offer 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 24/7 GP access via phone and video Life assurance and confidential counselling helplines Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) Access to Benefit Hub for discounts on everyday shopping Enhanced pension scheme Opportunities for training and personal development Hybrid working About Us Motor neurone disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We're here for everyone who needs us. Because with MND, every day matters.

No two days are the same for a Technology Support Analyst . From resolving technical challenges and supporting Microsoft 365 services to configuring devices and helping users get the most from technology, this role sits at the heart of a busy technology function. The Technology Support Analyst will bring strong technical knowledge, excellent problem-solving skills and the ability to communicate solutions clearly. As a Technology Support Analyst , you'll provide first and second line support across the Motor Neurone Disease (MND) Association, ensuring colleagues and volunteers can access the technology, systems and services they need. You'll work across Microsoft 365, communication platforms, user administration and device support, delivering a responsive and reliable service. Main Responsibilities Provide first and second line technical support to employees and volunteers Resolve incidents, requests and problems within agreed service levels Provide advice and training to office staff, regional staff, and volunteers, on various software packages, office systems, cloud platforms, digital services, operating systems, printers, and telephony Configure, maintain and support Microsoft 365 services and Windows environments Support communication systems, telephony services and mobile devices Set up, induct and offboard users, ensuring appropriate system access Configure and maintain laptop devices, including patch management Effectively support users with varying levels of technical knowledge Escalate issues to specialist teams and third-party providers when required Contribute to the service desk knowledge base and technology improvement activities Support technology projects, disaster recovery testing and meeting room equipment management About You Experience in a Technology Support Analyst or similar IT support role Working knowledge of Windows operating systems, ADS, DNS, DHCP and Group Policy Experience supporting Microsoft Exchange and Microsoft 365 applications Experience supporting, maintaining and configuring Windows Server environments Working knowledge of communication systems and mobile telephony Strong troubleshooting and problem-solving skills Experience of delivering support, advice and training to end users with varied IT literacy Excellent organisation skills with the ability to prioritise competing demands Strong customer service skills and an empathetic approach to supporting users Ability to be flexible in working hours in required Hybrid working Expectations: 3 day per week Northampton office attendance Further information about working for the MND Association and full job description is available in the attached Candidate Pack. We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. What We Offer 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 24/7 GP access via phone and video Life assurance and confidential counselling helplines Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) Access to Benefit Hub for discounts on everyday shopping Enhanced pension scheme Opportunities for training and personal development Hybrid working About Us Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We're here for everyone who needs us. Because with MND, every day matters.

This is an exciting opportunity for an experienced Project Manager to lead impactful projects that support and strengthen volunteer networks across the MND Association. Working within the Programme Management Office, you will drive organisational change, improve volunteering processes and structures, and help maximise support for people affected by MND. Key Responsibilities Lead and deliver priority projects from initiation through to implementation and handover. Develop and maintain project plans, RAID logs, governance documentation and status reports. Manage project scope, risks, budgets, timelines and dependencies. Build effective relationships with stakeholders across the organisation and with external suppliers. Map and review volunteering processes, identifying opportunities for improvement. Support change management activity, including engagement, training and adoption monitoring. Facilitate project meetings, workshops and decision-making forums. Monitor project milestones and provide regular progress updates. Develop communication plans to support successful project delivery and implementation About You Essential Experience delivering complex change projects across multiple teams or locations. Experience working with volunteers or volunteering-focused projects. Proven Project Manager experience using recognised project management methodologies such as Agile and Waterfall. Experience leading project teams and delivering successful outcomes. Strong stakeholder management skills, including working with third-party suppliers. Strong organisation, prioritisation and time management skills. Ability to work independently while contributing positively to team objectives Desirable A recognised project management qualification such as PRINCE2, APM PMQ or equivalent. Experience implementing volunteering processes. Experience within a charity or public sector environment. Experience of co-design approaches and stakeholder engagement activities. Knowledge of change management frameworks such as ADKAR, Kotter or similar. Hybrid working Expectations: 1 day per week in Northampton Further information about working for the MND Association and full job description is available in the attached Candidate Pack. We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. What We Offer 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 24/7 GP access via phone and video Life assurance and confidential counselling helplines Salary sacrifice schemes Access to Benefit Hub for discounts on everyday shopping Enhanced pension scheme Opportunities for training and personal development Hybrid working About Us Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We're here for everyone who needs us. Because with MND, every day matters.

As our Corporate Development Executive (Sponsorship) , you'll play a key role in securing corporate sponsorship and fundraising income across a diverse portfolio of events. This brand-new Corporate Development Executive opportunity offers the chance to work across research, fundraising, campaigning and policy, helping to create sustainable income that supports people affected by motor neurone disease (MND). Working closely with internal teams and external partners, the Corporate Development Executive will lead sponsorship activity for the world-renowned International Symposium on ALS/MND while helping to grow long-term corporate engagement across the MND Association. Main Responsibilities Secure sponsorship income from national and international corporate organisations, including pharmaceutical and biotech companies Lead sponsorship activity for the International Symposium and other Association-wide events Identify, research and develop new sponsorship opportunities and prospect pipelines Create tailored corporate sponsorship proposals and presentations Build and maintain strong relationships with sponsors, prospects and key stakeholders Deliver excellent sponsor stewardship before, during and after events Plan and coordinate fundraising activity across events to maximise income and engagement Work collaboratively with research, fundraising, events and partnership teams to develop new opportunities Monitor performance, maintain CRM records and provide income and impact reporting About You Essential Experience securing corporate sponsorship, partnership income or significant corporate gifts Experience working with pharmaceutical, biotech or related industry organisations Strong understanding of the ABPI Code of Practice 2024 Excellent communication skills, including proposal, presentation and bid writing Ability to build credible relationships with corporate partners and senior stakeholders Willingness to travel across the UK, with occasional international travel, evening and weekend work as required Desirable Experience engaging corporate partners around scientific research or innovation Experience delivering or supporting fundraising activity at events Experience using CRM systems to manage relationships and income Hybrid working Expectations: One day per week Northampton office attendance required. Willingness and flexibility to attend meetings andevents as required - this includes the opportunity to attend our 37th International Symposium, this year hosted in Amsterdam! Further information about working for the MND Association and full job description is available in the attached Candidate Pack. We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. What We Offer 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 24/7 GP access via phone and video Life assurance and confidential counselling helplines Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) Access to Benefit Hub for discounts on everyday shopping Enhanced pension scheme Opportunities for training and personal development Hybrid working About Us Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We're here for everyone who needs us. Because with MND, every day matters.

The MND Association is in search for an experienced Epidemiological consultant to support a national review of incidence and prevalence estimates for the association in the UK. In this high impact collaborative post, you will reconcile variation across key datasets, including the MND Register, Hospital Episode Statistics (HES) derived datasets, and the MND Association s internal database. You will work closely with the MND Register team at King s College London and Oxford University, and be comfortable working with complex population health data in secure research environments. If you would like to support MND and bring your expert epidemiological and statistical insight to produce a validated, national prevalence estimate, this role could be for you. Key Responsibilities Conduct a detailed audit of multiple datasets to assess structure, completeness, and consistency Identify and address differences in case definitions, coding practices, and inclusion criteria Develop and document a harmonised analytical framework for comparing datasets Define and standardise MND case definitions, including consideration of subtypes and uncertain diagnoses Align cohorts across data sources to enable meaningful comparison Design and apply approaches to identify duplication and overlap within and between datasets Incorporate mortality and survival data to refine prevalence estimates Assess the feasibility and application of capture recapture or similar completeness methods Produce sensitivity analyses and low, central, and high prevalence scenarios Clearly document assumptions, limitations, and interpretation of findings Deliver reproducible, well-documented analytical code within the KCL Trusted Research Environment Produce both technical reports and senior-level summary outputs for key stakeholders All work will be undertaken within the King s College London Trusted Research Environment (TRE), in line with governance and disclosure control requirements. The King's College London - Computational Research, Engineering and Technology Environment (CREATE) Trusted Research Environment (TRE) hosts the data within The TRE itself is ISO 27001 certified and undergoes annual external audits and third-party penetration testing, ensuring ongoing compliance with international information security standards. The following programmes are available within the TRE for analysis; R studio, IBM SPSS, Anaconda, Stata and pgADmin for SQL. About You Advanced expertise in epidemiology, biostatistics, or health data science Strong experience applying advanced statistical methods, such as capture recapture or similar approaches Proven experience working within secure data environments (e.g. Trusted Research Environments, NHS Digital, ONS Secure Research Service) Strong analytical programming skills, with proficiency in R and/or Python Experience working with large, complex health or population-level datasets Ability to clearly document methodology and communicate findings to both technical and senior audiences The full consultant brief is attached. About Us Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We re here for everyone who needs us. Because with MND, every day matters.

Bringing proven experience in finance and a strong eye for detail, the Management Accounts Assistant will play a key role in supporting accurate, timely financial reporting. This Management Accounts Assistant opportunity is suited to someone who has strong Excel skills, clear communication and a proactive approach. This role contributes effectively to management accounts, reconciliations and audit support within a collaborative finance team. Key Responsibilities Support the preparation of quarterly management accounts and commentary Assist with accounts for MND (Sales) Ltd Maintain the Fixed Asset register Balance sheet account reconciliations Produce sales invoices and support credit control activity Process weekly bank cheques from the fulfilment provider Assist with internal and external audits Support the Management Accountant with ad-hoc tasks About You Studying AAT or equivalent experience in a finance setting Ability to work with and support non-finance stakeholders Intermediate Excel skills Strong communication and organisational skills Confident written and verbal communication Desirable Experience using Microsoft Dynamics GP or Qlik reporting Experience with CRM systems such as Dynamics Proactive approach with the ability to prioritise workload Hybrid working expectations: office attendance in Northampton two days per week Further information about MND Association and full job description is available in the attached Candidate Pack. We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. What We Offer 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 24/7 GP access via phone and video Life assurance and confidential counselling helplines Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) Access to Benefit Hub for discounts on everyday shopping Enhanced pension scheme Opportunities for training and personal development Hybrid working About Us Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We re here for everyone who needs us. Because with MND, every day matters.

We are seeking a collaborative leader ready to transform service desk operations. We're seeking a Service Desk Lead who can elevate support quality, be solution focused and importantly drive team excellence. This is your opportunity to impact how IT support is delivered across MND Association, moving from reactive incident management to intelligent, trend focused service improvement. Key Responsibilities Lead, develop and support a team of Support Analysts with clear coaching, performance management and professional development to build capability and maintain service excellence Identify trends, patterns and common problems within ticket data to recommend and implement resolutions, reducing ticket volume and preventing recurring issues Own and improve service quality standards, ensuring incidents and requests are resolved efficiently within agreed service levels and that users receive consistent, high-quality support Monitor and report on Service Desk activity and KPIs, using data analysis to drive continuous improvement Configure and optimise Service Desk tools and reporting systems to improve efficiency, visibility and decision-making capability Manage day to day Service Desk operations, including logging, tracking and escalation of incidents and service requests, with clear communication to stakeholders Maintain and develop the Service Desk knowledge base, documentation and IT asset registers to support efficient resolution Collaborate with IT, Digital and Data teams on service improvements, system enhancements and testing to ensure slick user experience across new implementations Deputise for the IT Operations Manager as required and provide support across the wider IT team About You Proven experience leading IT Service Desk or IT support teams in hybrid environments, with a track record of performance management, staff development and team motivation Excellent communication and stakeholder engagement skills, with the ability to explain technical concepts clearly to non-technical audiences Proficiency with Service Desk and ITSM tools (particularly ManageEngine) and strong technical knowledge of Windows OS, Microsoft 365, Dynamics and Entra ID Demonstrated success in improving operational metrics, reducing ticket volume and building high performing, engaged teams Analytical mindset with the ability to identify patterns in data, spot root causes and drive evidence-based process improvements Experience in a charity or not-for-profit organisation, or a demonstrable understanding of mission-driven environments (desirable) Hybrid working expectations: office attendance one day per week with requirement to be onsite 2-3 days per week for initial 3 months. Further information about MND Association and full job description is available in the attached Candidate Pack. We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. What We Offer 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 24/7 GP access via phone and video Life assurance and confidential counselling helplines Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) Access to Benefit Hub for discounts on everyday shopping Enhanced pension scheme Opportunities for training and personal development Hybrid working About Us Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We re here for everyone who needs us. Because with MND, every day matters.

As a Corporate Development Executive , you will shape new corporate fundraising relationships that deliver long-term value, measurable impact and shared purpose. You will have strong business development skills, a proactive approach to building new relationships, and the ability to shape insight into compelling partnership proposals. You will combine strategic thinking with hands-on delivery, managing pipelines, and securing long-term, high-value corporate partnerships through credible relationships. Working with the Corporate Development team, you will identify and secure multi-year, high-value partnerships, and build a robust pipeline that supports impact, growth, and long-term sustainability. This role focuses on developing new corporate partnership opportunities, with responsibility for progressing relationships from initial engagement through to agreement. You will work independently on opportunities while being supported by colleagues across the Corporate Development team. The role will involve developing partnerships that reflect both fundraising goals and wider corporate interests, including strategic partnerships, purpose led collaboration and alignment with corporate responsibility objectives. Key Responsibilities Proactively secure new high-value corporate partnerships, commercial participation agreements and charity of the year applications of £20k per annum and above Lead new business relationships internally and externally from first contact to agreement Develop tailored partnership proposals aligned to corporate objectives and impact Work with colleagues to create compelling cases for support, pitches and presentations Build and maintain a strong, well-managed prospect pipeline Collaborate across Income Generation to allocate and steward corporate prospects effectively Support delivery and growth of the corporate partnership s portfolio Ensure smooth handover of new partnerships to the Corporate Partnerships Team About You Proven experience securing significant corporate partnerships or comparable income within a commercial environment Strong background in business development, including outreach and pipeline management Ability to build trust with senior stakeholders Experience writing and delivering high-quality proposals and pitches Confident presenter to varied audiences Evidence of meeting or exceeding income targets Excellent written and verbal communication skills Experience using Microsoft Dynamics or a similar CRM Experience within the charity sector Hybrid working expectations: Northampton office attendance one day per week Further information about MND Association and full job description is available in the attached Candidate Pack. We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. What We Offer 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 24/7 GP access via phone and video Life assurance and confidential counselling helplines Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) Access to Benefit Hub for discounts on everyday shopping Enhanced pension scheme Opportunities for training and personal development Hybrid working About Us Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We re here for everyone who needs us. Because with MND, every day matters.

This is an exciting opportunity to build and lead a trusted online peer support service that people affected by Motor Neurone Disease (MND) rely on. As an Online Communities Lead , you will have the autonomy to shape how the forum develops. You will take ownership of a live online service, with clear accountability for moderation standards, platform governance and overall service quality. As an Online Communities Lead, you will make independent moderation decisions, including assessing safeguarding risks and applying proportionate escalation in complex situations. You will be comfortable holding responsibility for service-level risk, working within clear governance frameworks while acting decisively when it matters most. You will act as product owner and primary administrator for the platform, managing configuration, permissions, workflows and continuous improvement. The Online Communities Lead will also lead and support a team of online volunteers, ensuring their wellbeing while maintaining consistent service standards. Key Responsibilities Take ownership of and lead the day-to-day delivery of online peer support services Act as primary administrator and product owner of the community platform Manage moderation, safeguarding concerns and complex risk escalation Ensure compliance with GDPR, Online Safety Act and organisational standards Analyse community data to inform service development and reporting Grow reach and improve accessibility Manage external suppliers supporting the platform Lead, recruit and support online community volunteers Maintain service continuity plans and respond to incidents About You Essential: Experience managing online community platforms and tools Strong knowledge of GDPR and Online Safety Act requirements Experience handling complaints and crisis situations, including content moderation, escalation protocols Ability to analyse community metrics and report on impact Confident communicator, able to represent community voices Experience managing or supporting volunteers, including remote management Desirable: Understanding of person-centred and accessible digital support Experience developing or improving online services Experience working with external partners or agencies Background in a charity or peer support environment Hybrid working expectations: This role is home-based with occasional travel to our Northampton office Further information about MND Association and full job description is available in the attached Candidate Pack. We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. What We Offer 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 24/7 GP access via phone and video Life assurance and confidential counselling helplines Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) Access to Benefit Hub for discounts on everyday shopping Enhanced pension scheme Opportunities for training and personal development About Us Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We re here for everyone who needs us. Because with MND, every day matters.

We are looking for a highly skilled major donor relationship manager who knows how to engage and inspire lasting relationships with high-value supporters, turning shared ambition into meaningful impact. As Senior Philanthropy Executive , you will help grow major donor investment: accelerating progress in MND research and contributing to the delivery of crucial support services for the Motor Neurone Disease (MND) Community. This is a role for someone who understands and excels in the stewardship required to secure transformative philanthropic support. As Senior Philanthropy Executive , you will shape major donor journeys to inspire donors philanthropic aspirations and align them with MND Association priorities. You will open doors to new relationships through thoughtful and influential networking and cultivation. You will be part of the Motor Neurone Disease Association s Philanthropy team, working with major donors and prospects across the UK. You will manage a defined portfolio through which you will secure significant philanthropic income as you deliver thoughtful and personalised stewardship. Key Responsibilities Manage and grow a portfolio of major donors and prospects Secure significant and sustainable income, including multi-year and six-figure gifts Build strong, trust-based relationships through tailored engagement and stewardship Deliver compelling written and verbal donor communications and proposals Lead donor meetings and project visits, working with senior colleagues where appropriate Contribute to donor cultivation plans, forecasting and performance reporting Use CRM systems to record activity, insight and outcomes accurately Collaborate closely with colleagues in the Philanthropy Team; the Prospect Researcher and wider High Value and Income Generation teams, as well as working with colleagues across the MND Association About You Proven successful experience securing major gifts from high-net-worth individuals (desirably including six-figure donations). An engaging communicator who writes and speaks with clarity and warmth Experience working to, and exceeding, income targets Strong relationship-management skills and sound judgement Confidence working independently while supporting team success Strong understanding of philanthropic best practice and compliance including the Code of Fundraising Practice and GDPR Experience using CRM systems such as Raiser s Edge or Microsoft Dynamics Experience mentoring colleagues or leading shared initiatives Hybrid working expectations: One day per week attendance at our London office with regular travel across the UK for meetings and events in line with role requirements. Further information about MND Association and full job description is available in the attached Candidate Pack. We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. What We Offer 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 24/7 GP access via phone and video Life assurance and confidential counselling helplines Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) Access to Benefit Hub for discounts on everyday shopping Enhanced pension scheme Opportunities for training and personal development Hybrid working About Us Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We re here for everyone who needs us. Because with MND, every day matters.

As Head of Digital Products and User Experience , you will lead the Digital Products and User Experience team in the development, maintenance and continuous improvement of digital platforms and products that drive engagement with our cause. You will be accountable for the performance, compliance and accessibility of all digital products and services, including the Motor Neurone Disease (MND) Association website. Working with colleagues across the organisation, the Head of Digital Products and User Experience will plan confidently, collaborate well, and contribute to a digital function that can respond to changing needs and growing demand. This is an exciting time to join the MND Association, following the launch of our new brand in January and with a new CRM scheduled for implementation. Strengthening our digital platforms and products will ensure people affected by MND, our supporters and volunteers, experience digital services that are clearer and more accessible. This opportunity is for a 12-month Fixed Term Contract. Key Responsibilities Lead and develop the Digital Products and User Experience team, including 4 direct reports, setting clear direction and high standards Own the delivery, performance and accessibility of all digital products and platforms Champion excellent user experience across websites, microsites and digital services Embed product-based ways of working to deliver high standards of performance and user experience Set and champion content and product standards across the organisation Work with senior stakeholders to agree priorities, dependencies and delivery plans Support projects, advising on impact, budget, resource, and risks to ensure inclusion of digital requirements Contribute to organisation-wide technology strategy and leadership activity About You Proven experience leading digital products and user experience at scale Proven ability to set and deliver a digital strategy Experience of leading a multidisciplinary team Experience supporting and developing cross organisational project teams and managing stakeholder relationships Broad knowledge and awareness of best practice and emerging trends in digital technologies Excellent working knowledge of digital accessibility tools and principles and inclusive design Experience using insight and analytics to improve user experience Confident communicator, able to influence at all levels Hybrid working expectations: office attendance in our Northampton office one day per week Further information about MND Association and full job description is available in the attached Candidate Pack. We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. What We Offer 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 24/7 GP access via phone and video Life assurance and confidential counselling helplines Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) Access to Benefit Hub for discounts on everyday shopping Enhanced pension scheme Opportunities for training and personal development Hybrid working About Us Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We re here for everyone who needs us. Because with MND, every day matters.