Mandarin Oriental Hotel Group Limited

Responsibilities Leads the technical design, roadmap, and strategic direction for the Group's Microsoft Cloud, Directory Services, and systems-related technical capabilities. Function as team lead for Active Directory / Entra ID / Windows environment, provide oversight on daily activities to set priorities, function as mentor, help with problem escalation, and communicate significant problems or issues to management Provide design and architecture guidance regarding projects and incidents associated with Active Directory / Windows topics for messaging administrators, programmers, web developers, network security engineers, database analysts, network managers, and implementation teams. Participate in the identification of vulnerabilities and their mitigation Participate in the analysis and redesign of existing infrastructure systems and services Participate in the analysis, design and implementation of future infrastructure systems and services Create and maintain documentation on SOPs and System Design Research, evaluate, recommend and implement new systems technologies Perform capacity planning, upgrades and expansion of Active Directory environment Maintain effective communications with vendors, peers and clients in support of assigned projects Effectively coordinate project efforts so that deliverables are met within the appropriate timeframe and budget constraints or budget estimates. Documentation of technical work is required with every project and technical standard Strong English communication skills, both written and spoken Provide technical direction to vendor on complex firewall changes Regular communications with hotel and corporate teams and vendors are required (both verbal and email) Projects and meetings are multinational and this position requires attendance outside of normal working hours Planning and multi-tasking is a requirement of this position, since this position typically is lead for several concurrent projects Communicate with hotel teams regarding outstanding tasks and deliverables and assist in maintaining the defined timeline Participate in training and vendor activities concerning new technology and solutions Manage various technical team activities in coordination with their respective managers Work constructively with internal MOHG teams and sub-contract partners No direct managerial supervision responsibilities Skills and Desired Experience The individual should be familiar with standard operating procedures and best practices in the listed technology areas, and rely on experience and judgment to plan and accomplish goals: Windows Server and Active Directory Architecture Windows Server and Active Directory Security Active Directory integrated applications Entra ID / Azure AD DNS services • DHCP services • NTP services Microsoft 365 and Office 365 configuration, management, oversight File and Print services Auditing technologies and tools, and provide reports, as needed Auditing and security policies and procedures SCCM and WSUS, for both servers and desktops Virtualization • Firewalls High Availability / Disaster Recovery Design Concepts n-Tier infrastructure Cloud Networking Familiarity: VPCs, subnets, load balancers, DNS, and connectivity options (VPN, Direct Connect). Integration with Legacy Systems: Designing solutions that integrate with on-premises or legacy systems and managing data flows between different environments. Performance and Cost Optimization: Expertise in designing cost-efficient solutions while meeting performance requirements. Experience Required 7+ years hands on experience in Windows / Active Directory environments 4+ years hands on experience in a complex architectural environment Experience in Windows Server / Active Directory, and related services Auditing methodologies Security methodologies Virtualization methodologies Firewalls and tiered environment methodologies High Availability and Disaster Recovery methodologies BS in a technology field. Equivalent experience can be substituted on a year-to-year basis.