We are Dentsu B2B, one of the biggest and most successful B2B agencies in the world, and further part of the incredible Dentsu parent groups. Since our establishment as a global end-to-end, best-in-class B2B agency, we are growing at a rapid and exciting pace. You will be joining a team of over 1,000 B2B specialists globally, acting as agency of record for some of the biggest and most exciting B2B brands in the world where we provide service across our many practice areas, including Media, Creative, Insights and more. But don't just take our word for it - we've recently won The Drum's Best Large B2B agency award. At DB2B, we are determined to be the best - and we know that only comes from having the best people on our teams. So, as we progress and develop as a company, you will too. Within our fast-growing network, there's plenty of opportunity to develop your skillset through market-leading training schemes, including our proprietary Merkle University courses. You'll be encouraged to be curious, to share new ideas and to be innovative and bold - we believe great ideas should come from everyone in the team. To that end we're also actively engaged in ensuring DEI is at the heart of what we think, say and do. We work as part of the many pillars within our global and local DEI group - and strongly encourage all of our teams to be actively involved here too. In exchange for your contribution to our award-winning company, we make sure you'll find the right work-life balance - mental wellness is incredibly important to us so we ensure everyone takes advantage of their generous holiday allowance as well as several additional Wellness Days each year - additional days off which are enjoyed by everyone within the Dentsu group. We know right now that the ability to work remotely is as important as the ability to come together f2f as a team and agency, so we have enabled each team to build bespoke charters to identify the rhythm and cadence of when it will add value to be in the office collaborating round a table and when it's useful to work from where suits you - all with the goal of driving success for our clients, our teams and our agency in the smartest ways possible. We're really proud of our company values and culture, and we want you to feel fully part of that fantastic community, something we celebrate in our regular company and team socials. The Role The Senior Account Manager (SAM) role is responsible for leading planning across client accounts within their portfolio. Taking a key role in successful delivery of campaigns, they will demonstrate best-in-class media planning across multiple media channels, and great client management. They will likely be managing at least one Account Executive and or Account Manager whom they will help develop and grow the skillset of, whilst also ensuring their own development. The SAM will be used to working at pace across several simultaneous projects either within one account or more likely across multiple accounts. They will have developed their experience across both the brand and demand gen sides of the business and be continually investigating new opportunities, new partners and new tactics to test out for clients. Their desire to ensure fresh thinking is brought to plans will continue to fuel the building of a strong network of contacts with media partners, established and new. Further they will work closely with other channel teams, strategists and external agencies to ensure the smooth delivery, activation, reporting and optimisation of campaigns for clients. The Key Responsibilities Own campaign delivery, from RTB, planning, activation, reporting and optimisation of campaigns for clients Build strong relationships with campaign leads on the client side, and become a trusted source of quality RTBs and plan delivery Build a strong network of media partner relationships - both with key, established media partners and new and upcoming partners to test Manage the stakeholders (internal and external) required for successful delivery of campaign -from other channel teams to analytics teams, to creative agencies, PR agencies etc Build an exciting and dynamic presentation style to help sell in plans and proposals to clients Supporting, training and mentoring of the Account Executives and/or Account Managers they are in charge of, in delivering all campaign planning and implementation Create insightful and action orientated insights based on data analsis to drive recommendations, optimisations and expansion of campaigns with clients Supporting the account leads and/or the wider agency leadership team with projects as required, including new business pitching, presentations, dentsu B2B product development and award entries Immerses self and team in clients' business: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; knows client's products inside out and applies this knowledge to deliver Innovative, ambitious client plans and service The Key Behaviours Takes on challenging projects/problems and creates project plans and processes that get things moving Holds self and others accountable to meeting high standards, does not let deadlines slip, and provides and guidance to ensure standards are met and delivered. Knows who their broader stakeholder group are and ensures they are kept informed appropriately, both internally within the team or across the business and amongst clients. Is willing to check in with the team on projects/tasks being worked on individually and as a team, to encourage collaboration, upskilling and room for feedback from broader stakeholders. Understands client's marketing strategy and objectives, how all the op-cos can help deliver that and is able to represent them to the client Stays calm & helps the team and clients navigate significant change/frustration Finds the right balance of constructive challenge and adaptation when faced with opposition (be that driven by clients, team or leadership) Steps back from current problems to see future implications to avoid risk & benefit from opps Asks the non-obvious questions to get at underlying issues Looks across DB2B & Dentsu to find the right people to deliver against client needs Works with the Client Lead to sets clear direction for the team, focuses them not just on today but on longer-term plans Develops self and people to ensure they can deliver (technical training, client servicing, team leadership) Gives balanced feedback and recognition Sets realistic forecasts and spots opportunities for cross-selling Sees patterns in data, understand what it means and translate into action plans Creates helpful client proposals on a range of topics, not just their own brand / area / expertise Willing to support outside of campaign and day to day requests to help grow and improve team and clients' ways of working. The Key Skills & Experience Ability to own campaign delivery from start to end Manage multiple stakeholders, from internal teams, to external agencies and of course clients Multi-task across several projects/workstreams and likely across multiple accounts Extremely well organised, ensures that deadlines are met, calls and meetings are on time, meeting notes are captured and circulated etc As keen to create development opportunities for the Account Exec(s) they are managing as they are for themselves Takes on challenging projects/problems and creates plans that get things moving Finds the right balance of constructive challenge and adaptation when faced with opposition (be that driven by clients, team or leadership) Is able to manage down and up to balance getting tasks done and bringing in support as needed Delegates appropriately and does not try to do everything themselves Spots potential opportunities for cross-selling Sees patterns in data, understand what it means and translate into action plans Knows who their broader stakeholder group are and ensures they are kept informed Creates helpful client proposals on a range of topics, not just their own brand / area / expertise Understands client's marketing strategy and objectives A few of the benefits You'll have a great compensation package, private health & dental insurance, corporate discounts and career development through Dentsu University, and free access to LinkedIn learning 29+ days of annual leave (25 days of regular holidays, birthdays off and 3 additional wellness days) We also offer the opportunity to volunteer for up to 2 days per year and tend to close down the agency between Christmas and New Years You'll have a hybrid working schedule, with flexible start/end hours Inclusion and Diversity Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. We are happy to discuss flexible and agile approaches to working for all our roles - we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.
Nov 08, 2025
Full time
We are Dentsu B2B, one of the biggest and most successful B2B agencies in the world, and further part of the incredible Dentsu parent groups. Since our establishment as a global end-to-end, best-in-class B2B agency, we are growing at a rapid and exciting pace. You will be joining a team of over 1,000 B2B specialists globally, acting as agency of record for some of the biggest and most exciting B2B brands in the world where we provide service across our many practice areas, including Media, Creative, Insights and more. But don't just take our word for it - we've recently won The Drum's Best Large B2B agency award. At DB2B, we are determined to be the best - and we know that only comes from having the best people on our teams. So, as we progress and develop as a company, you will too. Within our fast-growing network, there's plenty of opportunity to develop your skillset through market-leading training schemes, including our proprietary Merkle University courses. You'll be encouraged to be curious, to share new ideas and to be innovative and bold - we believe great ideas should come from everyone in the team. To that end we're also actively engaged in ensuring DEI is at the heart of what we think, say and do. We work as part of the many pillars within our global and local DEI group - and strongly encourage all of our teams to be actively involved here too. In exchange for your contribution to our award-winning company, we make sure you'll find the right work-life balance - mental wellness is incredibly important to us so we ensure everyone takes advantage of their generous holiday allowance as well as several additional Wellness Days each year - additional days off which are enjoyed by everyone within the Dentsu group. We know right now that the ability to work remotely is as important as the ability to come together f2f as a team and agency, so we have enabled each team to build bespoke charters to identify the rhythm and cadence of when it will add value to be in the office collaborating round a table and when it's useful to work from where suits you - all with the goal of driving success for our clients, our teams and our agency in the smartest ways possible. We're really proud of our company values and culture, and we want you to feel fully part of that fantastic community, something we celebrate in our regular company and team socials. The Role The Senior Account Manager (SAM) role is responsible for leading planning across client accounts within their portfolio. Taking a key role in successful delivery of campaigns, they will demonstrate best-in-class media planning across multiple media channels, and great client management. They will likely be managing at least one Account Executive and or Account Manager whom they will help develop and grow the skillset of, whilst also ensuring their own development. The SAM will be used to working at pace across several simultaneous projects either within one account or more likely across multiple accounts. They will have developed their experience across both the brand and demand gen sides of the business and be continually investigating new opportunities, new partners and new tactics to test out for clients. Their desire to ensure fresh thinking is brought to plans will continue to fuel the building of a strong network of contacts with media partners, established and new. Further they will work closely with other channel teams, strategists and external agencies to ensure the smooth delivery, activation, reporting and optimisation of campaigns for clients. The Key Responsibilities Own campaign delivery, from RTB, planning, activation, reporting and optimisation of campaigns for clients Build strong relationships with campaign leads on the client side, and become a trusted source of quality RTBs and plan delivery Build a strong network of media partner relationships - both with key, established media partners and new and upcoming partners to test Manage the stakeholders (internal and external) required for successful delivery of campaign -from other channel teams to analytics teams, to creative agencies, PR agencies etc Build an exciting and dynamic presentation style to help sell in plans and proposals to clients Supporting, training and mentoring of the Account Executives and/or Account Managers they are in charge of, in delivering all campaign planning and implementation Create insightful and action orientated insights based on data analsis to drive recommendations, optimisations and expansion of campaigns with clients Supporting the account leads and/or the wider agency leadership team with projects as required, including new business pitching, presentations, dentsu B2B product development and award entries Immerses self and team in clients' business: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; knows client's products inside out and applies this knowledge to deliver Innovative, ambitious client plans and service The Key Behaviours Takes on challenging projects/problems and creates project plans and processes that get things moving Holds self and others accountable to meeting high standards, does not let deadlines slip, and provides and guidance to ensure standards are met and delivered. Knows who their broader stakeholder group are and ensures they are kept informed appropriately, both internally within the team or across the business and amongst clients. Is willing to check in with the team on projects/tasks being worked on individually and as a team, to encourage collaboration, upskilling and room for feedback from broader stakeholders. Understands client's marketing strategy and objectives, how all the op-cos can help deliver that and is able to represent them to the client Stays calm & helps the team and clients navigate significant change/frustration Finds the right balance of constructive challenge and adaptation when faced with opposition (be that driven by clients, team or leadership) Steps back from current problems to see future implications to avoid risk & benefit from opps Asks the non-obvious questions to get at underlying issues Looks across DB2B & Dentsu to find the right people to deliver against client needs Works with the Client Lead to sets clear direction for the team, focuses them not just on today but on longer-term plans Develops self and people to ensure they can deliver (technical training, client servicing, team leadership) Gives balanced feedback and recognition Sets realistic forecasts and spots opportunities for cross-selling Sees patterns in data, understand what it means and translate into action plans Creates helpful client proposals on a range of topics, not just their own brand / area / expertise Willing to support outside of campaign and day to day requests to help grow and improve team and clients' ways of working. The Key Skills & Experience Ability to own campaign delivery from start to end Manage multiple stakeholders, from internal teams, to external agencies and of course clients Multi-task across several projects/workstreams and likely across multiple accounts Extremely well organised, ensures that deadlines are met, calls and meetings are on time, meeting notes are captured and circulated etc As keen to create development opportunities for the Account Exec(s) they are managing as they are for themselves Takes on challenging projects/problems and creates plans that get things moving Finds the right balance of constructive challenge and adaptation when faced with opposition (be that driven by clients, team or leadership) Is able to manage down and up to balance getting tasks done and bringing in support as needed Delegates appropriately and does not try to do everything themselves Spots potential opportunities for cross-selling Sees patterns in data, understand what it means and translate into action plans Knows who their broader stakeholder group are and ensures they are kept informed Creates helpful client proposals on a range of topics, not just their own brand / area / expertise Understands client's marketing strategy and objectives A few of the benefits You'll have a great compensation package, private health & dental insurance, corporate discounts and career development through Dentsu University, and free access to LinkedIn learning 29+ days of annual leave (25 days of regular holidays, birthdays off and 3 additional wellness days) We also offer the opportunity to volunteer for up to 2 days per year and tend to close down the agency between Christmas and New Years You'll have a hybrid working schedule, with flexible start/end hours Inclusion and Diversity Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. We are happy to discuss flexible and agile approaches to working for all our roles - we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.
ER & HR Compliance Director page is loaded ER & HR Compliance Director Apply locations London time type Full time posted on Posted 3 Days Ago job requisition id R Job Description: Dentsu is at the cutting edge of the industry, producing new ways of working and generating growth through the power of technology and creativity. For over 120 years, innovation has been a core tenet of dentsu's offering - exploring new ways to reach, engage and nurture relationships with audiences. Innovation is a key priority for brands, but few have the tools and systems in place to make it happen. They need a partner like dentsu. Through innovation, we ensure the impact our clients need to drive growth in their business, while also generating a positive effect on the industry, society, and the world. Innovation at dentsu is always in pursuit of an outcome, meaning we are always focused on the end impact that we'll have a for a client and their communities. For some businesses this might be hard return on marketing investment or increasing revenues, but for others it may be driving behavioural change, building positive culture or connecting disparate communities. Purpose of the Role TheEmployee Relations and HR Compliance Directorwill collaborate with senior business leaders, senior HR Business Partners and the dentsu Legal & Compliance team to set the ER strategy and provide expertise, advice and guidance to senior HR Business Partners and senior business leaders (where required), review and revise our HR policies, ensure consistent application of such policies, facilitate compliance with employment laws, and oversee the successful investigation and resolution of complex or sensitive employee relations issues in dentsu's businesses and operations located in the UK(approximately 4,000 employees) - this population includes employees within dentsu's Global and Regional management structures as well as its UK market business ("UK LocatedPopulation"). The time split will be approximately 70% spent supporting the UK Located Population and 30% spent supporting EMEA regional and market best practice by leading a "Centre of Excellence". In addition, this role will utilise data and analytics to identify employee relations trends, diagnose employee relations challenges and collaborate cross-functionally to identify and implement proactive business solutions to address these issues. KeyResponsibilities Provide succinct yet thorough guidance to senior HRBPs and senior managerswithin theUK LocatedPopulationtoensure the fair and consistent application of policies and definedprocesses. Partner with senior HR Business Partners and thedentsuLegal & Complianceteam to provideexpertiseon the investigation and successful resolution of employee relations issues, grievances, and complaints,including: Analyseemployeerelationsissues and trends within the organisation toidentifyroot causes and recommend proactive interventions and share best practice to result in longer term improvements in case incidents and an improvedculture. Collaborate with the dentsu Legal & Compliance team and external counsel to ensure compliance with applicable employment laws and regulations. Lead the design and delivery of employee relations related trainings and processes for HR Business Partners and managers, in partnership with other HR Centers of Excellence and the dentsu Legal & Compliance team. Collaborate with the business, other parts of the HR function and other functions as a trusted advisor, partner and subject matter expert on employee relations best practices and complex employee relations matters, including performance management, terminations, restructurings, leave management and accommodation requests, workplacedrug/alcohol/violencematters, anti-discrimination, conflict resolution, etc. Leverage metrics and data to help identify employee relations and organisational effectiveness trends and collaborate with other HR functional teams to assist in the development of action plans, training, processes and tools to address problems, increase employee engagement and reduce employee relations risk and develop proactive business solutions to address these issues; and Lead on identifying gaps and owning updates in UK & HR Group policy to ensure legal compliance and procedures and employment contracts together with Global, EMEA and UK stakeholders. Manages the Policy Sub Committee to review, amend and approve UK&I policies. Ensuring that committee and appropriate stakeholders are consulted about new or existing policy amendments in advance of committee meetings. Lead a small ER team ensuring that they are continually upskilled in their capabilities and team service. Responsible for triaging EMEA HR related speak ups across EMEA markets, provide guidance, review outcomes and ensure alignment with Company policies, procedures and standards, as well as ensuring timely closure on the Convercent platform Establish best practice process in managing contingent employeesacrossregion, ensuring thatemployment is compliant withrelevant local employment legislationandcontingent workforce is tracked appropriately in Workday. Qualifications + Skills Extensiveexperience in Employment Law (ideally 10+ years) and with EmployeeRelations in the UK, including experience managing complex/sensitive workplace related issues and drafting and administering employment-related policies. Excellent verbal and written communication skills Excellent interpersonal, influencing (utilising a range of influencing styles) and stakeholder management skills Strong policy drafting skills Proven success in establishing collaborative relationships with individuals at all levels and in all parts of the organisation. Strong knowledge of key UK employment laws and regulations and the ability to advise and identify employment law issues including regarding dismissal, TUPE, redundancy, anti-discrimination and dealing with people with complex needs. Experience supporting numerous work locations. Excellent project management and organisational skills to deliver results. Exceptional judgment and decision-making skills, especially in situations that are sensitive, complex and/or ambiguous. Demonstrating pragmatic ability to balance the needs of ER with needs of the business. Demonstration of strong social and emotional skills - ability to establish and maintain positive relationships; make responsible decisions and solve challenging situations; and set and achieve positive goals. Excellent analytical and problem-solving skills. Ability to analyse data, understand trends and develop recommendations for action based on the analysis. Demonstrated ability to handle highly confidential information in a mature and professional manner. Strong time management, project management and prioritization skills, with the ability to multi-task and manage multiple projects/matters to closure. Proficient in MS Office programs (including Excel). Ability to work independently. Prior leadership of a small ER related team Preferred Legal Practice Course (LPC) qualified and at least 2 years' Legal Training experience is preferred but not essential, if ER experience is extensive. Experience of M&A integration, TUPE, divestments and outsourcing Strong business orientation coupled with a genuine desire to promote a fair and positive work environment. Ideally, knowledge of Irish employment law would be desirable. What we offer This is a 6 month FTC role. The team is based in our London office but operates under flexible working arrangements. As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs. Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience. Location: London Brand: Dentsu Time Type: Full time Contract Type: Fixed Term Contract (Fixed Term) Can't find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. For over 120 years, innovation has been a core tenet of our offering - exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good . click apply for full job details
Nov 03, 2025
Full time
ER & HR Compliance Director page is loaded ER & HR Compliance Director Apply locations London time type Full time posted on Posted 3 Days Ago job requisition id R Job Description: Dentsu is at the cutting edge of the industry, producing new ways of working and generating growth through the power of technology and creativity. For over 120 years, innovation has been a core tenet of dentsu's offering - exploring new ways to reach, engage and nurture relationships with audiences. Innovation is a key priority for brands, but few have the tools and systems in place to make it happen. They need a partner like dentsu. Through innovation, we ensure the impact our clients need to drive growth in their business, while also generating a positive effect on the industry, society, and the world. Innovation at dentsu is always in pursuit of an outcome, meaning we are always focused on the end impact that we'll have a for a client and their communities. For some businesses this might be hard return on marketing investment or increasing revenues, but for others it may be driving behavioural change, building positive culture or connecting disparate communities. Purpose of the Role TheEmployee Relations and HR Compliance Directorwill collaborate with senior business leaders, senior HR Business Partners and the dentsu Legal & Compliance team to set the ER strategy and provide expertise, advice and guidance to senior HR Business Partners and senior business leaders (where required), review and revise our HR policies, ensure consistent application of such policies, facilitate compliance with employment laws, and oversee the successful investigation and resolution of complex or sensitive employee relations issues in dentsu's businesses and operations located in the UK(approximately 4,000 employees) - this population includes employees within dentsu's Global and Regional management structures as well as its UK market business ("UK LocatedPopulation"). The time split will be approximately 70% spent supporting the UK Located Population and 30% spent supporting EMEA regional and market best practice by leading a "Centre of Excellence". In addition, this role will utilise data and analytics to identify employee relations trends, diagnose employee relations challenges and collaborate cross-functionally to identify and implement proactive business solutions to address these issues. KeyResponsibilities Provide succinct yet thorough guidance to senior HRBPs and senior managerswithin theUK LocatedPopulationtoensure the fair and consistent application of policies and definedprocesses. Partner with senior HR Business Partners and thedentsuLegal & Complianceteam to provideexpertiseon the investigation and successful resolution of employee relations issues, grievances, and complaints,including: Analyseemployeerelationsissues and trends within the organisation toidentifyroot causes and recommend proactive interventions and share best practice to result in longer term improvements in case incidents and an improvedculture. Collaborate with the dentsu Legal & Compliance team and external counsel to ensure compliance with applicable employment laws and regulations. Lead the design and delivery of employee relations related trainings and processes for HR Business Partners and managers, in partnership with other HR Centers of Excellence and the dentsu Legal & Compliance team. Collaborate with the business, other parts of the HR function and other functions as a trusted advisor, partner and subject matter expert on employee relations best practices and complex employee relations matters, including performance management, terminations, restructurings, leave management and accommodation requests, workplacedrug/alcohol/violencematters, anti-discrimination, conflict resolution, etc. Leverage metrics and data to help identify employee relations and organisational effectiveness trends and collaborate with other HR functional teams to assist in the development of action plans, training, processes and tools to address problems, increase employee engagement and reduce employee relations risk and develop proactive business solutions to address these issues; and Lead on identifying gaps and owning updates in UK & HR Group policy to ensure legal compliance and procedures and employment contracts together with Global, EMEA and UK stakeholders. Manages the Policy Sub Committee to review, amend and approve UK&I policies. Ensuring that committee and appropriate stakeholders are consulted about new or existing policy amendments in advance of committee meetings. Lead a small ER team ensuring that they are continually upskilled in their capabilities and team service. Responsible for triaging EMEA HR related speak ups across EMEA markets, provide guidance, review outcomes and ensure alignment with Company policies, procedures and standards, as well as ensuring timely closure on the Convercent platform Establish best practice process in managing contingent employeesacrossregion, ensuring thatemployment is compliant withrelevant local employment legislationandcontingent workforce is tracked appropriately in Workday. Qualifications + Skills Extensiveexperience in Employment Law (ideally 10+ years) and with EmployeeRelations in the UK, including experience managing complex/sensitive workplace related issues and drafting and administering employment-related policies. Excellent verbal and written communication skills Excellent interpersonal, influencing (utilising a range of influencing styles) and stakeholder management skills Strong policy drafting skills Proven success in establishing collaborative relationships with individuals at all levels and in all parts of the organisation. Strong knowledge of key UK employment laws and regulations and the ability to advise and identify employment law issues including regarding dismissal, TUPE, redundancy, anti-discrimination and dealing with people with complex needs. Experience supporting numerous work locations. Excellent project management and organisational skills to deliver results. Exceptional judgment and decision-making skills, especially in situations that are sensitive, complex and/or ambiguous. Demonstrating pragmatic ability to balance the needs of ER with needs of the business. Demonstration of strong social and emotional skills - ability to establish and maintain positive relationships; make responsible decisions and solve challenging situations; and set and achieve positive goals. Excellent analytical and problem-solving skills. Ability to analyse data, understand trends and develop recommendations for action based on the analysis. Demonstrated ability to handle highly confidential information in a mature and professional manner. Strong time management, project management and prioritization skills, with the ability to multi-task and manage multiple projects/matters to closure. Proficient in MS Office programs (including Excel). Ability to work independently. Prior leadership of a small ER related team Preferred Legal Practice Course (LPC) qualified and at least 2 years' Legal Training experience is preferred but not essential, if ER experience is extensive. Experience of M&A integration, TUPE, divestments and outsourcing Strong business orientation coupled with a genuine desire to promote a fair and positive work environment. Ideally, knowledge of Irish employment law would be desirable. What we offer This is a 6 month FTC role. The team is based in our London office but operates under flexible working arrangements. As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs. Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience. Location: London Brand: Dentsu Time Type: Full time Contract Type: Fixed Term Contract (Fixed Term) Can't find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. For over 120 years, innovation has been a core tenet of our offering - exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good . click apply for full job details
Merkle is a leading data-driven customer experience management (CXM) company that specialises in the delivery of unique, personalised customer experiences across platforms and devices. With a thirty-year heritage as a leading data and analytics consultancy, in 2016, Merkle became part of dentsu, one of the world's top five media agency networks with 60,000+ employees across 146 countries and now is the leading Salesforce Agency Globally and in EMEA. Merkle has seen sustained YoY growth in services revenue related to our Salesforce Partnership and to continue to support and accelerate this our Salesforce practice is hiring a key individual to lead our UKI Salesforce relationship. This person will be critical in maintaining our double-digit growth trajectory and supporting our Industry aligned Alliance Sales Leads in expanding our presence, relationships and engagement within Salesforce while owning and driving our UKI Salesforce Alliance strategy, GTM, content and own what success looks like with clear KPIs with direct support from our VP EMEA Salesforce Alliance Lead. Job Description: Being a Salesforce Alliance Manager at Merkle: As an Alliance Manager with 7 years+ of experience, you will play a crucial role in cultivating and expanding our relationship with Salesforce, by developing and executing a comprehensive alliance strategy to drive business growth and influence pipeline. By harnessing your organisational ability and creative nature, you will engage with multiple teams and leadership at Salesforce UKI, developing long standing meaningful relationships and executing a comprehensive alliance GTM strategy to drive mutual business growth. Working closely with our marketing and our Salesforce ASL team, you will help open the door to net new logo accounts in the UK through Salesforce partner sourced opportunities, contribute to our Salesforce marketing efforts (events & campaigns) and proactively seek new Salesforce services clients through your own outreach and network. Key Responsibilities: Cultivating strong and strategic and meaningful relationships with key stakeholders and Salesforce AE's at Salesforce Develop and execute a comprehensive alliance strategy for mutual success Define clear objectives, KPI's and milestones for the Salesforce UK alliance partnership Organise and manage events, driving attendance to webinars, seminars, conferences, networking, etc Facilitate introductions for Merkle UK Sales team to new relationships and opportunities for pipeline generation Collaborate with Merkle UK Marketing team to drive engagement and inbound enquiries Liaise with internal Merkle Client Partners to coordinate joint GTM sales plays Staying abreast of industry trends and Salesforce product updates and provide actionable insights to sales and leadership teams. Develop deep relationships and understanding across our Merkle salesforce practice area and Salesforce partner ecosystem. Become well versed in the Merkle value proposition and our differentiators in the market. Presenting at Internal and Salesforce Team meetings Key Activities: Oversee Salesforce sales pipeline and forecasting accuracy for the Salesforce practice. Working closely with the UK Salesforce Alliance Leads, Merkle solutions, strategy and practice leaders to help define and position vertical specific Go-To-Market Salesforce propositions. Analysing and mapping our competitors' customer landscape and understand our Salesforce win-themes as Merkle. Accumulate the latest trends and developments in Salesforce technology and the digital marketing industry in general through an inquisitive and self-motivated approach Understand our key case studies to help drive credibility in the market What you'll bring: Anticipated the appropriate candidate will have 7+ years business development/consultative sales experience in the digital/CX agency, CRM and/or commerce technology or tech recruitment space. Sales experience in technology, professional services or digital agency (Experience of any of Salesforce, Microsoft, Oracle, Adobe, Sitecore, Braze, CRM, marketing automation, CDP's, AI, or CX desirable) Knowledge of the inner workings of software alliance partnerships a big plus Experience in end-to-end sales lead qualification - Lead gen to MQL to SQL, Inbound/Outbound, marketing campaigns & Events Proven ability to curate winning sales strategies, motions and GTM content. Creative mindset, thinking outside of the box to forge relationships Excellent communication and people skills Proven experience of organising events Strong negotiation skills Exceptional communications and presentation skills Ability to lead through influence over authority Eager to learn with a growth mindset Ability to work independently, and collaboratively within cross-functional teams Highly motivated with high energy, well-organized and driven What we'll give to you: Extensive learning opportunities, through dentsu University, free access to LinkedIn Learning along with the option to enrol in degree-level training programs via Multiverse. 29 days of annual leave (25 days holiday, your Birthday Day off and 3 additional Wellness Days). We also have 2 volunteer days per year and as an additional bonus we're typically closed between Christmas and New Year! Flexible public holidays, swap days off according to your values and beliefs You'll have a hybrid working schedule (typically with set team charter days), All the feels - explore our dedicated benefits hub where there's a catalogue of benefits for you to choose from that suit you! Spanning PMI, Gym discounts, HelloFresh vouchers, Cycle to work scheme + some sustainability options! Inclusion & Diversity Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. We are happy to discuss flexible and agile approaches to working for all our roles - we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams Location: London Brand: Merkle Time Type: Full time Contract Type: Permanent
Oct 30, 2025
Full time
Merkle is a leading data-driven customer experience management (CXM) company that specialises in the delivery of unique, personalised customer experiences across platforms and devices. With a thirty-year heritage as a leading data and analytics consultancy, in 2016, Merkle became part of dentsu, one of the world's top five media agency networks with 60,000+ employees across 146 countries and now is the leading Salesforce Agency Globally and in EMEA. Merkle has seen sustained YoY growth in services revenue related to our Salesforce Partnership and to continue to support and accelerate this our Salesforce practice is hiring a key individual to lead our UKI Salesforce relationship. This person will be critical in maintaining our double-digit growth trajectory and supporting our Industry aligned Alliance Sales Leads in expanding our presence, relationships and engagement within Salesforce while owning and driving our UKI Salesforce Alliance strategy, GTM, content and own what success looks like with clear KPIs with direct support from our VP EMEA Salesforce Alliance Lead. Job Description: Being a Salesforce Alliance Manager at Merkle: As an Alliance Manager with 7 years+ of experience, you will play a crucial role in cultivating and expanding our relationship with Salesforce, by developing and executing a comprehensive alliance strategy to drive business growth and influence pipeline. By harnessing your organisational ability and creative nature, you will engage with multiple teams and leadership at Salesforce UKI, developing long standing meaningful relationships and executing a comprehensive alliance GTM strategy to drive mutual business growth. Working closely with our marketing and our Salesforce ASL team, you will help open the door to net new logo accounts in the UK through Salesforce partner sourced opportunities, contribute to our Salesforce marketing efforts (events & campaigns) and proactively seek new Salesforce services clients through your own outreach and network. Key Responsibilities: Cultivating strong and strategic and meaningful relationships with key stakeholders and Salesforce AE's at Salesforce Develop and execute a comprehensive alliance strategy for mutual success Define clear objectives, KPI's and milestones for the Salesforce UK alliance partnership Organise and manage events, driving attendance to webinars, seminars, conferences, networking, etc Facilitate introductions for Merkle UK Sales team to new relationships and opportunities for pipeline generation Collaborate with Merkle UK Marketing team to drive engagement and inbound enquiries Liaise with internal Merkle Client Partners to coordinate joint GTM sales plays Staying abreast of industry trends and Salesforce product updates and provide actionable insights to sales and leadership teams. Develop deep relationships and understanding across our Merkle salesforce practice area and Salesforce partner ecosystem. Become well versed in the Merkle value proposition and our differentiators in the market. Presenting at Internal and Salesforce Team meetings Key Activities: Oversee Salesforce sales pipeline and forecasting accuracy for the Salesforce practice. Working closely with the UK Salesforce Alliance Leads, Merkle solutions, strategy and practice leaders to help define and position vertical specific Go-To-Market Salesforce propositions. Analysing and mapping our competitors' customer landscape and understand our Salesforce win-themes as Merkle. Accumulate the latest trends and developments in Salesforce technology and the digital marketing industry in general through an inquisitive and self-motivated approach Understand our key case studies to help drive credibility in the market What you'll bring: Anticipated the appropriate candidate will have 7+ years business development/consultative sales experience in the digital/CX agency, CRM and/or commerce technology or tech recruitment space. Sales experience in technology, professional services or digital agency (Experience of any of Salesforce, Microsoft, Oracle, Adobe, Sitecore, Braze, CRM, marketing automation, CDP's, AI, or CX desirable) Knowledge of the inner workings of software alliance partnerships a big plus Experience in end-to-end sales lead qualification - Lead gen to MQL to SQL, Inbound/Outbound, marketing campaigns & Events Proven ability to curate winning sales strategies, motions and GTM content. Creative mindset, thinking outside of the box to forge relationships Excellent communication and people skills Proven experience of organising events Strong negotiation skills Exceptional communications and presentation skills Ability to lead through influence over authority Eager to learn with a growth mindset Ability to work independently, and collaboratively within cross-functional teams Highly motivated with high energy, well-organized and driven What we'll give to you: Extensive learning opportunities, through dentsu University, free access to LinkedIn Learning along with the option to enrol in degree-level training programs via Multiverse. 29 days of annual leave (25 days holiday, your Birthday Day off and 3 additional Wellness Days). We also have 2 volunteer days per year and as an additional bonus we're typically closed between Christmas and New Year! Flexible public holidays, swap days off according to your values and beliefs You'll have a hybrid working schedule (typically with set team charter days), All the feels - explore our dedicated benefits hub where there's a catalogue of benefits for you to choose from that suit you! Spanning PMI, Gym discounts, HelloFresh vouchers, Cycle to work scheme + some sustainability options! Inclusion & Diversity Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. We are happy to discuss flexible and agile approaches to working for all our roles - we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams Location: London Brand: Merkle Time Type: Full time Contract Type: Permanent
Client Executive page is loaded Client Executivelocations: Leedstime type: Full timeposted on: Posted Todayjob requisition id: R Job Description: Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centred approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. The purpose of this role is to provide support and assistance in all areas of managing your client's business and keeping day to day activities running smoothly. Your responsibilities will be split across iProspect clients. This role will allow you find and establish your strengths in client leadership and digital media planning whilst providing support to the wider team in delivering innovative and creative media campaigns. Role Responsibilities: Responding in a timely and accurate manner to client requests for information, working seamlessly with internal stakeholders and colleagues across the network in order to deal with their requests. Supporting the delivery of outstanding client service for your clients and working with the Client Account Manager, Client Account Director and Client Director to deliver according to appropriate contact strategy and client service plan. Appropriate management and mobilisation of iProspect network around clients, responsible for ensuring delivery in a timely and accurate fashion. Work with the strategist, senior planners, and dentsu data sources to create robust consumer journeys to help inform strategic development. Involvement in creating ideation sessions with relevant dentsu stakeholders to develop ecosystem based on developed and agreed strategy. Work with digital activation teams and clients to ensure any learnings from campaign optimisation are actively applied to the campaign. Work with the Operations team to ensure the finance process is smooth and error-free, obtain POs in an accurate and timely manner, ensuring the PO tracker is kept up to date and that all spend commitments are adhered to by the media teams.Qualifications + Skills Digital Marketing / Media knowledge & experience (Agency and/or Client side) Experience of working with teams responsible for delivering client needs. Good understanding of different media channels Exceptional communication skills, both written and verbal. Ability to prioritise multiple tasks/requests and deliver work to tight deadlines. Strong client centric service ethicWhat we offer This is a permanent role. The team is based in our Leeds office but operates under hybrid working arrangements. As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs. iProspect , a dentsu company, we're not just any global digital-first end-to-end media agency. We believe all advertising is about performance, and all advertising can and should build brands today, and in the future. We apply a performance mindset to all media to accelerate brands. We identify the opportunity at the intersection between brand & performance marketing, unlocking maximum effect to ensure every penny doesn't just drive commercial success but drives positive change for the brand too. When it comes to our people, nurturing talent and championing diversity across the business, in the UK and around the world, is a defining characteristic of our mission to take action and achieve a better world for everyone. Our agency is made up of a bunch of diverse, forward-thinking and ambitious experts across business intelligence, strategy and planning, and marketing activation, who come together to accelerate growth for our amazing clients through a performance mindset. Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognise the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience. Location: Leeds Brand: Iprospect Time Type: Full time Contract Type: Permanent
Oct 30, 2025
Full time
Client Executive page is loaded Client Executivelocations: Leedstime type: Full timeposted on: Posted Todayjob requisition id: R Job Description: Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centred approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. The purpose of this role is to provide support and assistance in all areas of managing your client's business and keeping day to day activities running smoothly. Your responsibilities will be split across iProspect clients. This role will allow you find and establish your strengths in client leadership and digital media planning whilst providing support to the wider team in delivering innovative and creative media campaigns. Role Responsibilities: Responding in a timely and accurate manner to client requests for information, working seamlessly with internal stakeholders and colleagues across the network in order to deal with their requests. Supporting the delivery of outstanding client service for your clients and working with the Client Account Manager, Client Account Director and Client Director to deliver according to appropriate contact strategy and client service plan. Appropriate management and mobilisation of iProspect network around clients, responsible for ensuring delivery in a timely and accurate fashion. Work with the strategist, senior planners, and dentsu data sources to create robust consumer journeys to help inform strategic development. Involvement in creating ideation sessions with relevant dentsu stakeholders to develop ecosystem based on developed and agreed strategy. Work with digital activation teams and clients to ensure any learnings from campaign optimisation are actively applied to the campaign. Work with the Operations team to ensure the finance process is smooth and error-free, obtain POs in an accurate and timely manner, ensuring the PO tracker is kept up to date and that all spend commitments are adhered to by the media teams.Qualifications + Skills Digital Marketing / Media knowledge & experience (Agency and/or Client side) Experience of working with teams responsible for delivering client needs. Good understanding of different media channels Exceptional communication skills, both written and verbal. Ability to prioritise multiple tasks/requests and deliver work to tight deadlines. Strong client centric service ethicWhat we offer This is a permanent role. The team is based in our Leeds office but operates under hybrid working arrangements. As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs. iProspect , a dentsu company, we're not just any global digital-first end-to-end media agency. We believe all advertising is about performance, and all advertising can and should build brands today, and in the future. We apply a performance mindset to all media to accelerate brands. We identify the opportunity at the intersection between brand & performance marketing, unlocking maximum effect to ensure every penny doesn't just drive commercial success but drives positive change for the brand too. When it comes to our people, nurturing talent and championing diversity across the business, in the UK and around the world, is a defining characteristic of our mission to take action and achieve a better world for everyone. Our agency is made up of a bunch of diverse, forward-thinking and ambitious experts across business intelligence, strategy and planning, and marketing activation, who come together to accelerate growth for our amazing clients through a performance mindset. Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognise the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience. Location: Leeds Brand: Iprospect Time Type: Full time Contract Type: Permanent