Southeastern Railway

SQR Project Manager - Up to 9 Month Fixed Term Contract Job Introduction Are You Ready to Drive the Future of Transportation? At Southeastern, we are on a mission to transform the rail industry. We are looking for a dynamic, results-driven Project Manager to join our Service Quality Regime team on a Fixed Term Contract (until March 2026). If you want to play an important role in improving the service, we give to our customers and helping to shape the future of the railway through improving the customer experience then this may be the job for you. Take charge of project teams, steering them towards successful completion of SQR improvements. Your leadership will empower your team to achieve more than they thought possible. Work closely with Stakeholders across the business to ensure that all project elements are aligned and integrated seamlessly. Identify potential risks and develop mitigation strategies to ensure project success. Keep all stakeholders informed of project progress, challenges, and successes through clear and effective communication. Where you'll work: This is a Monday - Friday role based at our Head Office in London Bridge with some hybrid working. This role will also include having to visit different Sites across our Network. What You'll Bring: Evidence of previous successful project delivery, either as a project lead or a member of a project team. Experience of working in a train operating company, or similar environment Evidence of working cross functionally in large scale organisations. Good knowledge of the Service Quality Regime (Desirable) Critical thinking and problem-solving skills Communicating and influencing skills Planning and organising experience Leadership capabilities Commercial awareness (desirable) High standard of written and oral communication Highly numerate, able to interpret data effectively Experience in Microsoft Excel, Word and PowerPoint As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role . Find out more here . Other things to know This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early. All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn't available for this role. If you applied but weren't successful in getting a similar role at Southeastern, please wait six months before applying again. Along with your salary, the rewards you'll get include: a final salary pension 25 days annual leave allowance (plus bank holidays) We're one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations. However, working on our railway is more than getting passengers from A to B. It's about all the little moments that make a difference to their journey. It's also about making our railway a great place to work. With a team that represents the communities we serve. This is a journey we're fully committed to and we're proud to have been named a 'Great Place to Work' at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women. Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us. At the heart of everything we do, our Safeguarding Team works to keep our customers, colleagues, and the public safe by improving safeguarding measures and knowledge making sure everyone gets home safe, every day.

Retail Contracts Manager - 6 Month Fixed Term Contract Job Introduction Are you looking for a career where you can make a real difference in people's day? We are seeking a Retail Contracts Manager to join our team based from our Head Office in London Bridge (hybrid working) on a 6 month contract. Can you move people? Apply now. What you'll do This position plays an important role within the Retail Operations team, providing specialist commercial and contractual management to drive value and compliance within the Retail contract portfolio. You will work with business stakeholders and third-party suppliers to ensure that contractual commitments are monitored, relevant and aligned with business objectives, and proactively managed to build better relationships and performance growth. You will have a significant bearing on the output and value achieved by the team and will play a major part in ensuring that third-party contracts add value to Southeastern and its customers. Southeastern are currently in the process of retendering and extending a number of Retail Contracts, with the expectation that the contracts will take effect within 6-9 months. You will use your expertise to assist the team with the tender process and ensure that our new contracts maximise and deliver the most value for the business over the lifetime of the contract. The experience you'll need To be considered for this role we recommend you demonstrate the below in your application: Good stakeholder management skills and experience Experience of preparing and managing large budgets with good numeracy and analytical skills Experience in writing, building and supporting business case submissions Experience in evaluating bidder submissions in a tender process and negotiating improved value in contract extensions Experience in managing suppliers within an in-life contract Working knowledge of contract law, government legislation and Procurement Act 2023 regulations Knowledge and experience of working with retail and or EPOS systems contracts in a Railway or equivalent environment - Desirable Experience in setting up a new supplier within a business and working with different departments, including IT, to deliver the contract - Desirable As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role. Other things to know This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early. All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn't available for this role. If you applied but weren't successful in getting a similar role at Southeastern, please wait six months before applying again. Along with your salary, the rewards you'll get include: a final salary pension 25 days annual leave allowance (plus bank holidays) We're one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations. However, working on our railway is more than getting passengers from A to B. It's about all the little moments that make a difference to their journey. It's also about making our railway a great place to work. With a team that represents the communities we serve. This is a journey we're fully committed to and we're proud to have been named a 'Great Place to Work' at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women. Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us.

We are currently seeking applications from experienced people managers for an exciting new position of Revenue Protection Area Manager. You will lead and direct a highly effective and motivated team of Revenue Protection Officers who are dedicated to the reduction of crime, anti-social behaviour and fare evasion. To work in close partnership with other departments and outside agencies, delivering ...... click apply for full job details

We are seeking a Head of Inclusive Customer Experience to join our team based from London Bridge. You will be responsible for devising the strategy and establishing the specification of the Customer Experience at Southeastern, incorporating Station, On Board and other settings. You willlead the organisation'sstrategy and plans to ensure that accessibility and inclusion are at the heart of all custom...... click apply for full job details