The Travelers Companies, Inc.

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are recruiting for a Technical Claim Manager to join our team based in London or Manchester. In this role you will support business by being a technical and strategic resource to resolve claims, build and maintain productive relationships with claim personnel, underwriters, agents, and brokers. Interact and collaborate with colleagues and other critical internal/external business associates. Ensure that our claims are being resolved to the highest standard and delivering a superior customer experience. In this role, you will be responsible for supporting the operational and tactical management of our claims file portfolio. You'll provide general supervision, as well as technical and strategic guidance, to Claims Professionals within the Bond & Specialty Claims department. Your ability to identify emerging trends-through the collection and analysis of management information, along with close engagement with frontline claims handling-will be essential. You should have a strong understanding of claims handling practices across Financial Lines products, with particular expertise in Directors & Officers, Financial Institutions, and Transactional Liability. Clear and effective communication is vital, as you'll need to convey complex claims issues in a way that business partners can easily understand. What Will You Do? Review and manage the technical performance of Claim Professionals, including monthly Quality Assessment file audits to review compliance with Best Practice Guidelines Implement the overall claim strategy for delivering a right touch claim service. Be an integral part of a continuous improvement environment seeking out opportunities to evolve our value propositions and the identification of training needs Build partnerships across the organisation and be able to influence senior leaders, be open to change and comfortable operating in an environment of continuous improvement Provide targeted feedback and clear evidence to ensure that your recommendations or directions help to deliver success. Provide additional support to claim professionals to assist in investigating / evaluating and resolving all claims. Work with the team managers to ensure we implement and deliver on our individual, case specific, file strategy to drive optimal outcomes on every claim file. Support and work alongside senior claim managers to strategise and report on large reserve adjustments and high-exposure/high sensitivity losses on complex claim files including involvement in technical claim committees and quarterly watchlist reviews. Reporting to senior management and Business Partners of new claim notices and those cases with the potential for significant reserve development. Support the mentoring of less experienced colleagues in developing and implementing claim resolution strategies. Recognize issues with broader implications to business unit and Travelers and communicate to stakeholders and Claims Management Consideration and management of external vendor resources on claims files. Perform other duties as assigned. What Will Our Ideal Candidate Have? Experience/knowledge of Directors & Officers, Financial Institutions and Transactional Liability claims desirable with the ability to undertake detailed coverage & strategy analysis Experience/Knowledge of Lloyd's of London Market desirable Advanced communication Skills - Excellent verbal/written communication, presentation and interpersonal skills with the ability to communicate tactfully and provide effective coaching. Advanced conflict resolution skills. Flexibility and openness to others' points of view. Quickly builds credibility and engenders trust. Comfortable with ambiguity. Demonstrated ability to work well under pressure. Comfortable in providing performance feedback. Excellent analytical and problem solving skills. Demonstrated Project Management and organizational skills. Solid computer skills including Impact, Word, Excel, Outlook, and the ability to learn new software programs as needed. Flexibility and team orientation to achieve unit goals. Detail oriented. Advanced level ability to analyse risk and to take corrective action. Legal Practice Course (LPC), Bachelor of Laws (LL.B) or other Legal qualification desirable. What is a Must Have? Experience in Claim handling and or the management of Claim handling as a service. Good knowledge of using metrics and KPIs to deliver successful outcomes. Experience in engaging with business stakeholders and building successful strategies. Thorough knowledge of and experience in Claim handling processes and procedures. Experience in managing performance improvement programmes with teams and individuals. Capable of using data to support recommendations. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are currently recruiting for a Claims Team Manager to lead our Bond & Speciality Insurance team based in our London office. This is an exciting opportunity to lead a group of Claim Professionals handling a diverse portfolio of Professional & Financial lines claims, including Professional Indemnity (PI), Directors & Officers (D&O), Financial Institutions (FI), and Transactional Liability/Warranty & Indemnity (W&I) matters. This role is pivotal to driving the continued growth and evolution of the claims handling function, as the company enhances its propositions and strengthens its market presence. We're seeking a confident and inspiring leader with proven expertise in managing professional indemnity and financial lines claims. The ideal candidate will have a strong track record of building and developing high-performing teams, with the ability to coach, motivate, and support career growth. Exceptional communication skills are key, ensuring the team is aligned with the company's vision and understands how their contributions drive long-term success. The role demands someone who can make data-driven decisions, objectively assess performance, and implement tailored improvement strategies. This is a fantastic opportunity for an experienced leader to make a significant impact without the need for extensive managerial training. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Build and maintain a high-performance team. Help to create an environment that values and rewards our people's engagement in our culture. Hold individuals to account, ensuring transparency and accountability. Implement the overall claim strategy for delivering a right touch claim service. Be an integral part of a continuous improvement environment seeking out opportunities to evolve our value propositions. Maintain partnerships across the organisation and be able to influence senior leaders, be open to change and comfortable operating in an environment of continuous improvement. You should be flexible, anticipate department needs ensuring that your team is connected to the goals of the organisation. Provide direction and effectively lead by example to ensure that your team are energised to deliver success. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? Experience of change management is a distinct advantage. Experience of managing performance improvement programmes What is a Must Have? Experience in Claim handling and or the management of Claim handling as a service. General knowledge of using metrics and KPIs to deliver successful outcomes. General knowledge and experience in engaging with business stakeholders and building successful strategies. Thorough knowledge of and experience in the handling Claim processes and procedures. Experience in managing teams. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for an Associate Underwriter to join our PI team on a temporary basis. This role is responsible for: producing and underwriting new and renewal business from assigned brokers in accordance with underwriting authority; assisting the wider underwriting team in producing and underwriting new and renewal business; making sound underwriting decisions through the life cycle of the policy; providing support in consistently achieving financial plan (premium, loss ratio, retention, commissions, pricing, new business, and expense management) through superior service, business retention and responsiveness to new business submissions; interacting and collaborating with the team, Regional Underwriting Offices, Market Segment Colleagues and other critical internal/external business associates; underwriting, service, and sales. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Underwrite and assess risk to maximise business growth and profitability for allocated book of business. Make appropriate decisions within own underwriting authority in addition to considered, intelligent and complete recommendations to technical underwriting/business leadership. On pre-agreed accounts, actively participates and supports Development Underwriters in new business, renewal and mid-term alteration underwriting activities that support underwriting decisions, consistent with business growth and profit. Provide leadership and coaching, as appropriate, for Associate Underwriter to help with their development and ensure that their roles and responsibilities are delivered. Identify and capture new business opportunities and effectively cross sell Bond & Specialty and Business Insurance products. Accountable for accurate underwriting documentation/ information in account management systems and adherence to documentation standards. Understand, embrace, and execute Travelers' underwriting strategies and principles to produce budgeted results. Establish and maintain collaborative relationships with colleagues in other parts of the organisation, including Head Office, Risk Control, Distribution, Claims, Actuarial, etc. as needed. Actively engage and seek out training opportunities to further develop underwriting and sales expertise. Develop and leverage productive relationships through broker visibility and a disciplined sales management approach (e.g. planning and follow-up for broker and end customer interaction, visits and meetings) all in support of business objectives. Activity may be guided by the Development Underwriter. Working with Distribution, effectively assist in the development, documentation and execution of sales plans with emphasis on increasing marketing and sales activities outside the office. Work tactically with brokers to ensure they have an appropriate level of understanding of Travelers goals and objectives. Actively participate in regularly scheduled sales and underwriting meetings. Work effectively as a productive and supportive team member in conjunction with more senior team members, supporting business unit and company objectives. Demonstrate superior customer service standards (consistency, quick response, knowledge of products) to meet Travelers' service standards. Perform other duties as assigned. What Will Our Ideal Candidate Have? University degree preferred. Working knowledge of the local insurance marketplace. Demonstrates an ability and desire to learn about the enterprise and business unit critical business issues and financial drivers. General knowledge of organisational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work activities. Basic knowledge of internal and external factors that impact the Lloyds Market preferred. Basic Product/Technical proficiency commensurate to his/her underwriting authority. Demonstrates basic ability in the areas of customer focus and positive broker interaction. Basic analytical thinking/financial acumen. Identifies current or future problems or opportunities, analyses, synthesises and compares information to understand issues, identifies cause/effect relationships, and explores alternatives to support sound decision making. Utilises understanding of finance and accounting principles to identify the impact of responsible underwriting decisions on the overall profitability of the business. Intermediate relationship management. Seeks out, builds, fosters and maintains productive relationships or alliances to meet goals and achieve objectives. Chartered Insurance Institute (CII) Certification preferred. What is a Must Have? Previous experience of underwriting in management liability/professional indemnity/financial institutions required. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers Europe is a leading insurance company, and we are seeking a talented and experienced Senior Delegated Operations Analyst to join our team in this brand-new role reporting to the Delegated Operations Manager. This is an exciting opportunity to help shape the central delegated authority operations processes, with this role focusing on supporting the accurate and timely data capture of our Risk, Premium and Claim Bordereaux and working with our outsourcing service delivery partner(s). Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. Supporting the design and implementation of processes to capture, report and oversee delegated data. Executing the end-to-end delegated authority (DA) data flows from including monitoring and receipt of bordereaux, initial validation and mapping, subsequent upload, and exception handling to support accurate and timely delegated data entry. Applying knowledge of delegated data to improve the oversight and to build strong relationships with a variety of stakeholders. Assisting with the implementation of robust processes to ensure quality and complete delegated data is delivered to the business Provide new ideas for process improvement and operational efficiencies Assisting with the oversight of our Business Process Outsourcing (BPO) partners and coordinating with relevant business units within Travelers Europe. Ensuring performance metrics and SLAs measuring timeliness, quality, productivity, and customer experience are adhered to. Assisting with the review and validation of day-to-day BPO escalations. Serving as a subject matter expert within Delegated Authority Support Services (DASS) Providing escalation to the Delegated Operations Manager and Head of Department in respect of delegated data management issues that require Senior Management attention. Ensuring onshore and offshore teams have up-to-date SOPs and process documentation. What Will Our Ideal Candidate Have? Studying towards ACII or part-qualified. Strong communication skills and ability to develop/maintain productive internal and external relationships. Ability to make sound decisions and recommendations. Ability to think strategically. Strong customer focus and excellent stakeholder management and communication skills. Understanding of Process Improvement initiatives. Previous experience working on a bordereaux management system. Experience of working with offshore partners. What is a Must Have? Proven experience in Delegated Authority Data Management, especially Bordereaux Management. Intermediate / advanced excel skills What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for an Associate Underwriter to join our respected Surety team in London or Manchester. This is a fantastic opportunity to begin or progress your career within this specialised area of insurance. You will need to have some experience in the financial services or legal sectors with a basic understanding of how to read and analyse financial statements and/or legal contracts. Our experienced Surety team and specialised Bond School in the US will provide you with all the training and support you need to succeed. Surety is a credit-based product that financially secures contracts between two parties. It is typically used in the construction industry to assist with completion of projects, but also offers various different types of guarantees for industries outside of construction. Over time you will learn how to underwrite both commercial and construction transactions, negotiate underwriting terms and indemnity agreements, review contracts and research statutory requirements of bonding in order to seek out profitable risk opportunities for our organisation. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Learn and understand Travelers' financial underwriting requirements pertaining to surety credit risk. Underwrite and assess risk to maximise business growth and profitability for allocated broker panel or clients. Make appropriate decisions within facility authority in addition to considered, intelligent and complete recommendations to technical underwriting/business leadership. Make prompt, sound decisions within facility authority and based on appropriate underwriting information. Negotiate terms and conditions consistent with underwriting requirements and service. Understand and execute Travelers' underwriting strategies and principles to produce budgeted results. Working with Primary Underwriter on same broker panel/client to continuously manage book of business, maintaining quality of business, growth and profit. Accountable for accurate bond underwriting documentation and information in account management systems and adherence to Travelers' documentation standards. Actively engage and seek out training opportunities to further develop underwriting expertise. Develop and leverage broker/client relationships through a high level of visibility and using a disciplined sales management approach (e.g. planning and follow-up for client visits/meetings) in support of business objectives. Effectively assist in the development, documentation and execution of sales plans with emphasis on increasing marketing and sales activities outside the office. Actively participate in scheduled underwriting and meetings. Demonstrate superior customer service standards (consistency, quick response, knowledge of products) to meet Travelers' service standards Support maintenance of exposure tracking systems to enable accurate reporting and facility monitoring. Perform other duties as assigned. What Will Our Ideal Candidate Have? Intermediate knowledge and ability required in respect of analytical thinking, judgment, decision making, communication and strong team work. Demonstrates proven ability in enhanced retention strategies. Demonstrates intermediate ability in the areas of customer focus and positive broker interaction. Demonstrates intermediate knowledge and ability in respect of Microsoft Office systems including Excel and Powerpoint. Typically demonstrates intermediate relationship management skills. Degree education preferred. What is a Must Have? Some experience in the financial services or legal sectors with a basic understanding of how to read and analyse financial statements and/or legal contracts. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for an Onshore Renewable Energy Underwriter to join our successful Renewable Energy Underwriting team in London. We have big ambitions for the team and you'll be responsible for supporting the management of the book's profitability by underwriting and processing new business, renewals and mid term adjustments and monitoring rate adequacy. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Support the overall profitability, growth and retention of the Line of Business line and consistency of all related underwriting initiatives. Ensures that business is written in accordance with the Company's policies, procedures and controls (including audit requirements) at all times, and adheres to Lloyds Underwriting Management Standards ensuring business is only accepted in accordance with: individual underwriting authority and, where relevant, with approval under the Lloyds Individual Registration Byelaw. the Unit's business plan for the relevant year. Support the development of assigned Line of Business and services such as researching and identifying target business, competitor information, industry and economic factors across the business. Utilise appropriate systems to accurately enter quotes, risks and endorsements, so as to ensure correct management, statistical and regulatory reporting. May gather data and prepare reports to support the professional execution of corporate/business underwriting policies/standards. Monitor market factors and world affairs as part of research and development of new opportunities. Promote Travelers Line of Business, distribution strategy and philosophy and provide guidance on the Company's underwriting philosophy, procedures and requirements by building strong partnerships with Agents, Brokers and Customers. Provide guidance, mentoring and coaching to others as appropriate. Each individual has responsibility for: Acting in accordance with Travelers Companies' Code of Business Conduct and Ethics, Business Excellence Policy and all HRpolicies and procedures. Delivering high quality service to brokers and customers in line with our service standards. Complying with all legal, insurance, regulatory, Lloyd's and Sarbanes Oxley rules and guidelines. Acting at all time in compliance with the Treating Customers Fairly outcomes. Working as a team with colleagues within the Company and the Enterprise. Developing strong relationships with our key supporting brokers and customers and all other key external stakeholders. Adhering to the Company's policies and procedures. Keeping adequate records of all transactions undertaken with brokers, customers, and all other parties. Continually looking for improvement both from a personal and business perspective. Perform other duties as assigned. What Will Our Ideal Candidate Have? Experience within the Lloyd's market preferred, with a basic understanding of the internal and external factors which impact the market. Underwriting experience preferred. Degree preferred. Able to demonstrate emerging technical proficiency and application of knowledge commensurate to your underwriting authority. Able to make sound quoting and pricing decisions that are in the Company's best interests. Intermediate knowledge and ability in respect of judgment, decision making, communication and strong team work. Demonstrates Intermediate knowledge and experience in respect of Relationship Management: Seeks out, builds, fosters and maintains productive relationships or alliances to meet goals and achieve objectives. Demonstrates Intermediate knowledge and experience in respect of Analytical Thinking/Financial Acumen: Identifies current or future problems or opportunities, analyses, synthesises and compares information to understand issues, identifies cause/effect relationships, and explores alternatives to support sound decision making. Utilises understanding of finance and accounting principles to identify the impact of responsible underwriting decisions on the overall profitability of the business. Demonstrates Intermediate knowledge and experience in respect of Product/Technical: Demonstrates technical proficiency and application of knowledge commensurate to his/her underwriting authority. Demonstrates Intermediate knowledge and experience in respect of Business Perspective: Uses knowledge of internal and external factors that impact the Lloyd's Market to make decisions. Expected to be studying towards ACII qualification. What is a Must Have? Previous Property and Casualty insurance experience in either an underwriting, operational or broker capacity. Secondary level education or equivalent required. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are seeking a Claims Handler to join our dynamic team, specialising in Marine, Cargo, Fine Art and Species. In this role, you will manage a diverse portfolio of claims, ensuring efficient and fair resolution while delivering exceptional service to clients and stakeholders. You will collaborate closely with underwriters, brokers, and legal experts to assess claims, negotiate settlements, and provide expert guidance on complex cases. The ideal candidate will have experience in specialty insurance claims, strong analytical skills, and the ability to navigate high-value and sensitive claims with professionalism and precision. This is an exciting opportunity to be part of a specialist team in a fast-paced and evolving sector. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. This role is eligible for a £1500 new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus. What Will You Do? Analyses and applies policy coverage accurately to all assigned claims. Investigates assigned claims. Negotiates and settles claims proactively in accordance with Company guidelines and best practices. Reserves claims accurately in accordance with Company guidelines and best practices. Ensures that Company service standards are upheld. Maintains data accuracy. Instructs, liaises with and manages external vendors and monitors the quality and cost of their services, ensuring required technical and service standards are met. Authorises claim payments and reserves within agreed claims handling authority. Provides technical advice. Develops and maintains effective business relationships both externally and internally. Works as a team member providing such support as required by other members of the team and fully participates in individual and shared project work. Assists Senior Claim Professionals and others with larger and more complex claims, where required. Openly communicates knowledge of his/her actions with manager and colleagues in order to consider and better understand the impact on other technical, operational, sales and financial disciplines. Proactively participates in training and other learning and development activities to maintain and enhance technical knowledge and other skills. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? Possess and demonstrate a level of general technical knowledge and other skills sufficient to handle assigned caseload of claims within designated handling authority. Preferably has experience in claim handling environment within London Market. Is capable of handling claims competently in line with required technical standards, best practices and service level standards. Intermediate communication skills. Intermediate business perspective. Intermediate ability to build collaborative relationships. Intermediate openness to influence, flexibility. Demonstrates intermediate accountability and credibility. Intermediate ability to think analytically and strategically. Advanced customer focus. Intermediate ability to exercise sound judgment and decision making. Intermediate ability to work effectively as part of a team. Preferably currently working towards ACII qualification. Preferably working towards Certificate in London Market Insurance. What is a Must Have? Minimum of 5 GCSEs including Maths and English or equivalent level of education. Some prior insurance related activity experience (e.g. paralegal, insurance operations, insurance broker). What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Are you a highly technical 1st Party or Property Underwriter looking to develop your career into a more strategic role? We are hiring a Technical Underwriting Manager to support our Retail and Speciality (Lloyd's) lines of business, by developing tailored Underwriting Guides empowering our teams to thrive and grow. You will work closely with the Property Underwriting Officers, as well as building excellent internal relationships with our Senior Underwriters, to support the establishment and monitoring of long and short term underwriting strategies to effectively achieve profit and growth objectives. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Contribute to the establishment and monitoring of underwriting strategies that reflect market competitive conditions and global BI appetite. Assist UW Officers to develop and analyse portfolios from an underwriting perspective utilising MI/BI data and reporting insights from multiple sources - Portfolio Management, Business Intelligence, Actuarial, Catastrophe Modelling, Rating, Claims, Production and other performance data. Identify trends by understanding and monitoring key performance metrics (e.g. portfolio mix; drivers of underwriting performance; claims performance by cause and by attrition, large and catastrophe components; geography; segment; distribution channel; rate targets, etc.). Assist the UW Officers with analysis to identify and explain portfolio changes, delivering clear insight into account structure and performance. In setting strategy for rate adequacy and pricing. With preparation of data and narrative for treaty reinsurance and with compilation and monitoring of regulatory returns, e.g. MID, Lloyd's SBF Narrative, Pool Re etc. Work collaboratively with Product Development, AVP's, Portfolio & Product Managers to develop underwriting guidance and best practice (ensure underwriting guidelines are established, updated and fit for purpose). Support in the monitoring of legal, regulatory and statutory environments in territories where we trade, industry developments and claims trends, and making recommendations for underwriting strategy revisions. Assist the BI UWO in overseeing and engaging in the approval, sign-off and development of policy wordings, Product UW guidance including product appetite. Assist the UW Officers in establishing underwriting and pricing guidelines. Responsible for ensuring the repository of technical underwriting guidance remains up to date. Participate in, prepare reports and present at Collaborative Underwriting Reviews (CUREs) and Portfolio Reviews. Participate in Independent Peer Reviews and Underwriter Level Reviews. Contribute in reviewing training needs and creating and delivering training to Underwriters. Perform other duties as assigned. What Will Our Ideal Candidate Have? Degree education & ACII preferred. Typically has proven experience in Underwriting, including identifying and developing new business opportunities. Good knowledge of the local insurance marketplace. Thorough knowledge of organisational and regulatory rules, policies, procedures and effectively employs that knowledge in day to day work activities. Advanced Technical Underwriting knowledge and ability. Proven track record of Property Underwriting, and demonstrates Advanced Technical knowledge in respect of Property Insurance. Exceptional organizational and time management skills. Strong quantitative reasoning and critical thinking. Ability to translate vision and strategy into action plans; ability to lead projects and working groups. Self-directed; takes responsibility for decisions and actions. Demonstrates intermediate knowledge and ability in respect of Microsoft Office systems including Excel (advanced) and Powerpoint. What is a Must Have? Previous experience of underwriting in Property classes of business in either the Company or London market What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are seeking an experienced Cyber Technical Claims Director to join our London office. This role offers a dynamic mix of technical expertise and market engagement in the rapidly evolving cyber insurance space.As the technical referral point for complex cyber claims and queries, you will play a key role in leading the promotion of our cyber claims proposition, engaging with brokers and clients to showcase our expertise and service offerings. You will oversee claims handling and management, conducting coverage investigations and providing guidance on high-value or complex claims. Additionally, you will be responsible for building and maintaining strong relationships with cyber vendor panels, ensuring we have the right partners to support our business needs. This role requires identifying and reporting on market trends, working closely with internal stakeholders to refine our cyber claims strategy. You will also represent Travelers at industry events, conferences, and networking opportunities to enhance our market presence. We are looking for a cyber claims expert with strong technical skills in coverage analysis, claim evaluation, and negotiation. Exceptional organisational and presentation skills are essential, along with the confidence to engage with senior stakeholders and industry professionals. Previous experience in identifying and reporting on claims trends and providing insights to internal teams is highly valued. While this role does not involve direct people management, you will be instrumental in offering technical leadership, performance feedback, and strategic input to our claims team. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Work with Head of Central or Complex Claim and Claim managers to ensure we implement and deliver on our individual, case specific, file strategy to drive optimal outcomes on every claim file. Attendance at Joint Settlement Meetings and other file resolution meetings. This may involve accompanying the claim professional or attendance as the sole TRV representative with our Legal team. Assist Head of Central or Complex Claims in developing new monthly reporting on significant claim activity split by Business Function. Responsibility for communicating Central Claim Review (CCR) or Technical Claim Committee (TCC) minutes and where applicable, reserve range probability to actuarial and finance. Conduct an independent monthly QM review of the claim portfolio, providing feedback on results to the Head of Central or Complex Claims. Completion of focused QM file reviews when required. Using observations from CCR/TCC attendance, referrals and the results of the QM process identify any training and or coaching requirements for claim and senior claim professionals. Develop an enhanced communication process to Business Partners of new claim notices with significant reserve or claim trend potential. Assess the performance and suitability of TRV's legal panel through the service and advice offered on the Central portfolio. Provide feedback to Claim Legal on findings and ensure TRV are consistently receiving the best service available. Work with the Head of Central or Complex Claims to enhance Management Information to assist claim analysis of our claims and provide Business Partners with operational data to assist pricing and selection of risks. Act as the main point of contact for our business partners on updates for case specific developments on our Central portfolio. Active management of our most significant claims. Provide additional support to claim professionals to assist in investigating / evaluating and resolving all claims in our portfolio Responsibility and oversight of the claim watchlist process. Word closely with Actuaries to ensure close communications around quarterly watchlist developments, ensuring we are participating in discussions around IBNR requirements. Work closely with our snr. claim professionals on assessment of watchlist cases to provide a case specific numeric assessment which feeds into our quarterly IBNR process. Perform other duties as assigned. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? Experience/knowledge of Cyber claims desirable. Experience/Knowledge of Lloyd's of London Market desirable Associate of the Chartered Insurance Institute (ACII). Advanced communication Skills - Excellent verbal/written communication, presentation and interpersonal skills with the ability to communicate tactfully and provide effective coaching. Advanced conflict resolution skills. Flexibility and openness to others points of view. Quickly builds credibility and engenders trust. Comfortable with ambiguity. Demonstrated ability to work well under pressure. Comfortable in providing performance feedback. Excellent analytical and problem solving skills. Demonstrated Project Management and organizational skills. Solid computer skills including Impact, Word, Excel, Outlook, Lotus Notes and the ability to learn new software programs as needed. Flexibility and team orientation to achieve unit goals. Detail oriented. Advanced level ability to analyse risk and to take corrective action. Legal Practice Course (LCP), Bachelor of Laws (LL.B) or other Legal qualification. What is a Must Have? Relevant Insurance market experience. Thorough experience and sound judgment within specific job function. Thorough technical expertise with proven track record within specific job function. Extensive knowledge of complex Cyber claims. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? As Nat CAT Modelling and Analytics Lead you will be responsible for leading our NAT CAT modelling and analytics team with the CAT Risk function, reporting directly into the AVP for CAT Risk and Capital. You will lead in the areas of complex pricing support, portfolio analysis and optimisation, model validation, VoR and other related areas. You will have deep understanding of CAT models and hands on experience of validating and implementing new perils and/or regions into an organisation. You will have 2 senior direct reports supporting you as well as well as strong links into our industry leading expertise within our Enterprise Cat function. You will have a thorough understanding of the Lloyd's market and hold specialist qualifications such as the Certified Specialist in Catastrophe Risk (CSCR), Certified Catastrophe Risk Management Professional (CCRMP), or a CAT modelling designation from a leading third-party vendor, such as Verisk's Certified Extreme Event Modeler (CEEM). You will bring advanced technical skills, including proficiency in the Microsoft Suite, SQL, geospatial tools, and statistical packages used for data retrieval and analysis. With hands-on experience in model validation, you also offer strong leadership capabilities, having successfully managed change, developed teams, and aligned resources to achieve strategic goals. Your exceptional organisational skills enable you to manage multiple priorities effectively, while your excellent written and verbal communication skills allow you to consult on complex projects and present confidently at all levels of seniority. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Provide complex pricing support to optimize risk assessment and pricing strategies. Conduct portfolio risk reward analysis to influence CAT underwriting strategy Lead model validation efforts and play an leading role in CAT View of Risk (VOR) discussions. Perform scenario testing and sensitivity analysis to refine catastrophe risk appetites and willingness to loose metrics. Maintain expert knowledge of Data Repository & CAT Ecosystem for metrics, reports and exposure data. Utilise geospatial data and modelling platforms to enhance risk assessment and decision-making. Collaborate with senior resources and technical experts from our Enterprise functions to drive innovation and continuous improvement for the Travelers Europe business. Provide general CAT modelling expertise to our Non Natural CAT and emerging risk specialists Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? Substantial relevant analytics experience. Advanced knowledge of Microsoft suite, SQL, geospatial, statistical packages or other programs used to retrieve and analyse data. Certified Specialist in Catastrophe Risk (CSCR) designation, Certified Catastrophe Risk Management Professional (CCRMP)or CAT model designation from leading 3rd party vendor such as Verisk Certified Extreme Event Modeler (CEEM) Proven leadership skills with the ability to manage change, develop employees, and align resources to accomplish key objectives. Advanced organization skills with the ability to manage multiple priorities simultaneously and follow through to ensure timely completion. Broad knowledge and understanding of Catastrophe Risk Modelling components including model output and metrics. Excellent written and verbal communication skills with the ability to consult on projects and present information effectively to all seniority levels. Thorough understanding of the marketplace and competitive dynamics. What is a Must Have? Bachelor's Degree in STEM (Science, Technology, Engineering, Mathematics), Business, or a related field. Significant relevant analytics experience What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0