Social Interest Group

Job Title: Deputy Service Manager Location: In Service based in Croydon, CR0 1EB. You will be required to work across multiple services within the area. Salary: £30,200 Shift Pattern: 37.5 hours per week Monday to Sunday, working across a rota which will include day and night shifts as we provide a 24 hour service. About the role We are looking for a Deputy Service Manager to join our team based in Croydon, providing leadership and line management to a team of night staff which is around 10 people in total. You will provide support and supervision sessions at night, and general leadership to the team so they feel empowered to be productive and perform well within their roles. You will further ensure a quality service is delivered in line with our contractual requirements to the residents. You will be responsible for creating a psychologically informed environment (PIE) with person centred support during all hours. You will work closely with the day teams to ensure a smooth handover from the day to night. This service is a Forensic Mental Health provision for 27 people across 4 sites in Croydon. For your own personal safety, you will require to have access to your own transport as you will need to travel between our 4 sites during the night shift to provide managerial support to the teams. The teams support our residents with person centred support, to empower them to overcome their personal barriers with their mental health, to have greater independence and fulfilled living. The service is responsible for holding various activities, group sessions, and one to one support to enable residents to build their personal skills and experiences to achieve their goals. The role includes: Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle Support the Service Manager in leading the day to day operational delivery of the service Risk Management ownership, ensuring processes and policies are followed Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed Financial Management, including petty cash and budget management Contract management and Internal auditing, admin, and general other duties as required. Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. About you We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly mental health and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence! Experience of working with people who have enduring mental health and complex backgrounds Previous leadership experience Ability to motivate and empower a team to achieve service KPI's through direct leadership Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting Ability to promote the service externally to enhance reputation in the area and with partner organisations Willingness and ability to work flexibly to meet service needs IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards Be part of an organisation which believes good care and support improves lives. Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Job Title: Support Mentor Location: Face to face service based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access. Salary: £27,000 Shift Pattern: 37.5 hours per week Monday to Friday on a rota basis between 09:00 - 17:00 and 13:00 - 21:00. You may be required to work bank holidays and evenings as required. About the role We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes: Supporting residents with daily tasks Holding a caseload, conducting key work sessions which are personable to their needs Carry out regular welfare checks, safeguarding checks, and general living checks Encourage residents to take part in activities and events Keep support plans up to date on a regular basis Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary Carry out general housing management support About you We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs Ability to show empathy and compassion to our residents, and different challenges they face Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme Be part of an organisation which believes good care and support improves lives. Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Job Title: Floating Support Coordinator Location: Luton based within the office with travel as required Salary: £24,500 (Annual equivalent) Shift Pattern: Fixed term contract ending June 2026, 37.5 hours per week Monday to Friday, shift patterns including 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to be flexible around these hours depending on service requirements. About the role We're looking for a Floating Support Coordinator to join our team based in Luton. You will deliver community based support to individuals with mental health and wellbeing needs. You will work alongside various community and statutory services to help our participants to transition into independent living within two years. You will inspire and motivate our participants to achieve their personal goals, build independence, and reintegrate within the community. You will provide tailored personalised support to help our participants to live more fulfilling lives. You will deliver personalised support plans to engage them with opportunities available within the community, and help them to develop their social skills and independent living skills. About you We are looking for someone who is truly passionate about supporting individuals who have challenges with their mental health and wellbeing. You will be dedicated to be proactive and use your initiative and creative ways to find solutions, and empower them to live more fulfilling lives. We look for people, people who have resilience, determination, and a genuine passion for wanting to help make a difference to people's individual lives. You will have: Experience of working with people who come from complex backgrounds and have a history of mental health and wellbeing needs An understanding of the support to put in place for people who have mental health and wellbeing needs An adaptable approach to your work, able to alter your way of working to suit different needs Ability and willingness to show flexibility of working patterns and way of working Ability to use, learn and adapt to IT at an intermediate level, including use of our systems and Microsoft Understanding of the housing and social needs of people with multiple and complex needs Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme Be part of an organisation which believes good care and support improves lives. Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Job Title: Intensive Needs Support Coach Location: Rochester, Medway (11 min walk from Rochester Station or buses 191, 133, 140, 700 to Star Hill Stop F) Salary: £24,500 Shift Pattern: 12 month fixed term contract which is rolling dependent on contract extension. 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service requirements and these hours may be flexible as can be discussed. About the role We are seeking a dynamic and self motivated Intensive Needs Support Coach to join us on a fixed term rolling contract as part of the Rough Sleeper Initiative Project. You will provide effective practical and personal support and guidance to our residents during their stay in our accommodation to enable them to become more resilient and to live independently. The service supports residents who have a history of non-engagement and have a history of rough sleeping and complex needs. You will proactively support them to be more engaged in activities and support plans to overcome their personal barriers. You will run activities and complete safety plans, support plans, and other appropriate interventions to support our residents to achieve their goals. About you We are looking for someone who is dedicated and passionate to supporting those who face multiple disadvantages within society, and have a history of homelessness. You will be driven to help end the cycle, by providing personalised support to individuals for them to gain greater independence and have long term access to accommodation. You will have an understanding of the challenges they face and understand how different complex needs can vary. We're looking for someone who is resilient, a problem solver, and able to work in fast paced ever-changing environments. Experience in working directly with people who have experienced homelessness Experience with supporting people with multiple complex needs which can further include substance use and mental health Ability to build rapport and develop positive working relationships with our resident groups including those who have challenging behaviour and substance use challenges Ability to work in a fast paced environment Proven ability to demonstrate compassionate and creative work practices with residents to address support needs and/or risks IT Proficiency, ability to learn new software programs, basic Microsoft experience Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme Be part of an organisation which believes good care and support improves lives. Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Job Title: Deputy Service Manager Location: Elephant and Castle (around a 7 - 10 minute walk) onsite working, step free access Salary: £33,200 Shift Pattern: Monday to Friday on rota which can vary between 08:00 - 16:00, 09:00 - 17:00, and 14:00 - 22:00. You will also take part in the out of hours on call service for managers. Home working available one day per month, one evening per week, and no bank holiday working. About the role We're seeking a Deputy Service Manager to join our Independent Approved Premises (IAP), commissioned by Criminal Justice Service (IAP) which works with high risk offenders who have left prison. Penrose Drive is a community setting, rather than custodial where residents can go out in the community if they do not have restrictions on their license. Security is therefore flexible in both design and operation. The team work in a multi disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners. You will lead the team by providing line management and leadership support to enable and empower the team to deliver high quality support to our residents. You will ensure a quality service is delivered in line with our contractual requirements, and will encourage the creation of a psychologically informed environment, which provides person centred support. The role includes: Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle Support the Service Manager in leading the day to day operational delivery of the service Risk Management ownership, ensuring processes and policies are followed Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed Financial Management, including petty cash and budget management Contract management and Internal auditing, admin, and general other duties as required. About you We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly within the criminal justice system and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence! Experience of working within a criminal justice system environment Ability to lead a team to achieve service KPI's Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting Ability to promote the service externally to enhance reputation in the area and with partner organisations Willingness and ability to work flexibly to meet service needs IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme Be part of an organisation which believes good care and support improves lives. Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check and BPSS check. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Are you passionate about helping people with mental health needs find stable housing and access essential benefits? ABOUT THE MENTAL HEALTH HOUSING LEAD ROLE We are looking for a Mental Health Housing Lead for a 12-month fixed-term contract. In this role, you will help individuals live independently by providing expert support with housing and benefits. Many of the people we support come from Charter House, an NHS mental health hub in Luton, and need specialised assistance. You will work as part of a multi-agency team, alongside professionals from drug and alcohol services, community engagement programs, and services for vulnerable women. Your main focus will be to offer guidance on housing and benefits, ensuring people get the right support for their needs. Shift Pattern: 12-Month Fixed Term Contract - This is a non-residential service, meaning you will not be based in a residential facility - 37.5 hours per week, Monday to Friday, 8:00 - 4:00, 9:00 - 5:00 and10:00 - 6:00 on a rota basis Salary: £23,800 What are we looking for from a Mental Health Housing Lead? Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs Strong understanding of housing services in Luton Experience supporting individuals with mental health as a primary need Attendance at Multi-Disciplinary Team (MDT) meetings within the community mental health team Contribution to coordinated care plans No team leadership or managerial responsibilities What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards ABOUT US Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

ABOUT THE SERVICE MANAGER ROLE We are looking for a passionate and dedicated Service Manager on a 12 months fixed term contract to empower and support our team in delivering high-quality, trauma-informed services to residents across multiple accommodation units across Royal Borough of Kensington and Chelsea (RBKC) Our services provide essential support to individuals experiencing homelessness and complex needs, and in this role, you will foster a psychologically informed environment (PIE) that promotes recovery, rehabilitation, and independence. Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday, 09:00 - 5:00. Onsite face to face service. With flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. Salary: £36,700 What are we looking for Service Manager? Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours Experience of working with and engaging with diverse groups of people from varying backgrounds Previous experience in people management and development IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software What would we like, but not essential for a Service Manager? Experience in Trauma-Informed Leadership: Proven ability to lead teams with a trauma-informed approach, fostering a psychologically safe environment Advanced Risk Management: Expertise in conducting and overseeing complex risk assessments and safeguarding procedures Housing Management Knowledge: Understanding of tenancy agreements, rent collection, voids, and anti-social behaviour management Change Management: Experience driving service improvements and implementing change initiatives to enhance service delivery What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards OVERVIEW OF KEY RESPONSIBILITIES Line Management/Leadership Service Delivery Risk Management, Information Management, and Case Recording Property and Housing Management Financial Management Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. ABOUT US Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. Service Manager, Trauma-Informed Care, Psychologically Informed Environment (PIE), Recovery and Rehabilitation, Independent Living, Person-Centred Support, Leadership and Management, Team Development. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Service Manager Trauma-Informed Care Psychologically Informed Environment (PIE) Recovery and Rehabilitation Independent Living Person-Centred Support Leadership and Management Team Development.

ABOUT THE SERVICE MANAGER ROLE We are looking for a passionate and dedicated Service Manager to empower and support our team in delivering high-quality, trauma-informed services to residents across multiple accommodation units across Royal Borough of Kensington and Chelsea (RBKC). Our services provide essential support to individuals experiencing homelessness and complex needs, and in this role, you will foster a psychologically informed environment (PIE) that promotes recovery, rehabilitation, and independence. As a Service Manager, you will lead by example, guiding your team to provide person-centred support while ensuring the highest standards of service quality and continuous improvement. You will oversee the operational delivery of services, ensuring compliance with contracts and regulations while creating a positive and inclusive culture that enables both staff and residents to thrive. Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 5:00. Onsite face to face service. With flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. Salary: £36,700 What are we looking for Service Manager? Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours Experience of working with and engaging with diverse groups of people from varying backgrounds Previous experience in people management and development IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software What would we like, but not essential for a Service Manager? Experience in Trauma-Informed Leadership: Proven ability to lead teams with a trauma-informed approach, fostering a psychologically safe environment Advanced Risk Management: Expertise in conducting and overseeing complex risk assessments and safeguarding procedures Housing Management Knowledge: Understanding of tenancy agreements, rent collection, voids, and anti-social behaviour management Change Management: Experience driving service improvements and implementing change initiatives to enhance service delivery What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards OVERVIEW OF KEY RESPONSIBILITIES Line Management/Leadership Service Delivery Risk Management, Information Management, and Case Recording Property and Housing Management Financial Management Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. ABOUT US Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Service Manager Trauma-Informed Care Psychologically Informed Environment (PIE) Recovery and Rehabilitation Independent Living Person-Centred Support Leadership and Management Team Development.

Female Deputy Service Manager (3 years Fixed Term Contract) Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. ABOUT THE DEPUTY MANAGER ROLE This is an exciting new opportunity as we expand our services in the Luton area with a new service, we are looking for a Deputy Service Manager to play a vital role in leading and supporting the delivery of high-quality, trauma-informed services to residents and participants. Working alongside the Service Manager, you will help shape a psychologically informed environment that promotes recovery, rehabilitation, and reablement. This is a leadership role where you will empower and develop frontline staff, ensuring services meet and exceed expectations. This new service will provide a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency a place they can truly call home. The service will engage with women who are sexually exploited and are facing homelessness due to multiple forms of exclusion, such as historical or ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and who are engaging in survival sex or sex work, enduring high levels of violence and coercion. These are women who often find themselves repeatedly going through the accommodation pathway and have exhausted all other available options. Shift/Working Pattern: 37.5 hours per week, Shift patterns to be confirmed but may include Monday to Sunday working including evenings and bank holidays. You will also take part in our out of hours on call duty for managers. Salary: £27,200 What are we looking for from a Deputy Service Manager? Due to the nature of this service and there being an occupational requirement, we are only able to employ female workers - the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Experience of working with people of complex backgrounds and/or a good understanding of the sector, desirable is the understanding of the challenges the women face within this service Experience of working with and engaging with diverse groups of people from varying backgrounds IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards ABOUT US Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

We are currently recruiting for a talented individual to join us as the Director of Internal Audit, Compliance and Risk to play a key role in ensuring and providing high standards of audit for compliance, governance, and risk management within the Social Interest Group. You will work at the heart of the audit, compliance and risk directorate and be responsible for leading on this, as well as ensuring our policies and procedures are fit for purpose; psychologically informed and are used correctly and understood across the Group. You will advise and lead colleagues on matters of internal control, compliance, best practice, and strategic importance and ensure improvement plans from any audit or monitoring are shared appropriately. The role will require a skilled professional with strong internal audit, risk and governance experience, as well as ideally experience within a registry, professional or regulatory environment operating at a senior level. The successful candidate will possess strong analytical skills; proven experience of audit leadership and has dynamic interpersonal, communication and relationship management skills, alongside the gravitas which this post demands. About us: The Social Interest Group (SIG) is a leading UK based charity, providing bespoke person centred social and health care solutions. Utilising strength-based models of working, we specialise in rehabilitation and supporting people who have complex needs, empowering them to achieve their full potential. We deliver social and health care services through our subsidiary charities SIG Penrose, SIG Equinox and SIG Investments. Key Responsibilities: Responsible for leading the audit, compliance, and risk directorate within the Group. Audit and evidence our best practice and the quality and performance of the Group and subsidiaries through the audit process. Responsible for the accident, near miss and incident (AINMs) reviewing and monitor for patterns, areas of concern, risk management and safeguarding. Develop and continually improve the risk management, auditing, and safeguarding elements of what we do and how we work across all areas of the charity against regulatory and statutory rules and regulations Ensure effective management of the processes of any legal hearings against the Group, appeals regarding the same, judgements, complaints and GDPR requests. Responsible for agreeing the terms of reference and coordination of any internal investigation following AINMs, oversee the correct investigation process is followed, in a timely manner and any regarding staffing issues for disciplinaries and grievances To work closely with the Service teams to learn from AINMs and cascade best practice. Experience Required: Extensive experience of supporting and advising Board and senior committees, with audit, risk and governance experience preferably gained within a registry, professional or regulatory environment Experience of handling complex appeals and investigations Solid understanding of Health and Safety regulations, monitoring and reporting Able to influence and negotiate positive outcomes with the peers, reports, colleagues and supporting professional bodies Working knowledge regarding Equality legislation and practice Excellent communication skills both written and oral with both internally and externally with outside agencies and bodies Proven ability to form effective positive and motivational relationships Ability to maintain accurate records and write clear reports using bespoke software and branded packages Benefits of working with us: Excellent core and on-going training aligned with personal development plan Access to employee assistance programme 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave Medi-cash which includes the following: Discount gym membership Routine eye tests, glasses and contact lenses Dental treatment via NHS or Private Physiotherapy, Head Massage and a range of other therapies Life Assurance All successful applicants will be required to undertake an Enhanced DBS check and provide employment references covering the last 5 years period including one from your most recent employer.