Job Title: Dual Diagnosis Worker Salary: £29,000 Location and Travel: The role is based in East Croydon, accessible by Train and Tram Link. Any travel required outside your home location for work-related purposes can be expensed. Shift Pattern: 12 months Fixed Term Contract - Full time: 37.5 hours per week. Hours to be discussed, you will be based in service. About the role We are seeking a Dual Diagnosis Worker who has a specialism in complex mental health and substance misuse to join our team in Croydon. This is a residential service which provides specialist mental health, complex needs, and dual diagnosis support to our residents. You will utilise your previous experience and knowledge, and provide specialist support to those who have been diagnosed with mental ill health and have challenges with substance use. You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills. Within this role, you will act as a specialist for comorbidity, supporting the team to achieve positive outcomes for our residents. Some of the duties may include: Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation. Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs. Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support. Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs. Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning. About you We're looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with previous experience in a similar role. We look at individual characteristics to be able to show resilience, solve challenges, and be proactive in your approach. You will have a passion for supporting people to achieve their personal goals, and achieve positive outcomes, this includes having the ability to engage with people who may be hard to reach and engage with. We further are looking for someone who has: An appropriate qualification which is relevant to the role which could include: National Diploma, Bachelors, or master's in psychology, Dual Diagnosis, Substance Misuse or any relevant Previous experience in a similar role, providing holistic assessments and support for people experiencing mental health challenges Applied knowledge of the principles of risk assessment and risk management, particularly in relation to harm minimisation. A commitment to promoting recovery, harm reduction, and active involvement in care planning. Ability to apply relapse prevention models to promote sustained recovery and harm reduction. Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency. Please note that the above is not an exhaustive list, more details on the role and requirements can be found in the JDPS attached. What we offer: 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email or call our central office on to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website . Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Aug 08, 2025
Full time
Job Title: Dual Diagnosis Worker Salary: £29,000 Location and Travel: The role is based in East Croydon, accessible by Train and Tram Link. Any travel required outside your home location for work-related purposes can be expensed. Shift Pattern: 12 months Fixed Term Contract - Full time: 37.5 hours per week. Hours to be discussed, you will be based in service. About the role We are seeking a Dual Diagnosis Worker who has a specialism in complex mental health and substance misuse to join our team in Croydon. This is a residential service which provides specialist mental health, complex needs, and dual diagnosis support to our residents. You will utilise your previous experience and knowledge, and provide specialist support to those who have been diagnosed with mental ill health and have challenges with substance use. You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills. Within this role, you will act as a specialist for comorbidity, supporting the team to achieve positive outcomes for our residents. Some of the duties may include: Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation. Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs. Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support. Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs. Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning. About you We're looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with previous experience in a similar role. We look at individual characteristics to be able to show resilience, solve challenges, and be proactive in your approach. You will have a passion for supporting people to achieve their personal goals, and achieve positive outcomes, this includes having the ability to engage with people who may be hard to reach and engage with. We further are looking for someone who has: An appropriate qualification which is relevant to the role which could include: National Diploma, Bachelors, or master's in psychology, Dual Diagnosis, Substance Misuse or any relevant Previous experience in a similar role, providing holistic assessments and support for people experiencing mental health challenges Applied knowledge of the principles of risk assessment and risk management, particularly in relation to harm minimisation. A commitment to promoting recovery, harm reduction, and active involvement in care planning. Ability to apply relapse prevention models to promote sustained recovery and harm reduction. Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency. Please note that the above is not an exhaustive list, more details on the role and requirements can be found in the JDPS attached. What we offer: 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email or call our central office on to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website . Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Dual Diagnosis Worker When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Dual Diagnosis Worker Salary: £29,000 Location and Travel: The role is based in East Croydon, accessible by Train and Tram Link click apply for full job details
Aug 08, 2025
Contractor
Dual Diagnosis Worker When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Dual Diagnosis Worker Salary: £29,000 Location and Travel: The role is based in East Croydon, accessible by Train and Tram Link click apply for full job details
Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager Location: This residential site, located in Lewisham (South-East London) and benefits from great transport links, including convenient access to nearby train service click apply for full job details
Aug 08, 2025
Full time
Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager Location: This residential site, located in Lewisham (South-East London) and benefits from great transport links, including convenient access to nearby train service click apply for full job details
Are you passionate about helping people with mental health needs find stable housing and access essential benefits? ABOUT THE MENTAL HEALTH HOUSING LEAD ROLE We are looking for a Mental Health Housing Lead for a 12-month fixed-term contract. In this role, you will help individuals live independently by providing expert support with housing and benefits. Many of the people we support come from Charter House, an NHS mental health hub in Luton, and need specialised assistance. You will work as part of a multi-agency team, alongside professionals from drug and alcohol services, community engagement programs, and services for vulnerable women. Your main focus will be to offer guidance on housing and benefits, ensuring people get the right support for their needs. Shift Pattern: 12-Month Fixed Term Contract - This is a non-residential service, meaning you will not be based in a residential facility - 37.5 hours per week, Monday to Friday, 8:00 - 4:00, 9:00 - 5:00 and10:00 - 6:00 on a rota basis Salary: £23,800 What are we looking for from a Mental Health Housing Lead? Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs Strong understanding of housing services in Luton Experience supporting individuals with mental health as a primary need Attendance at Multi-Disciplinary Team (MDT) meetings within the community mental health team Contribution to coordinated care plans No team leadership or managerial responsibilities What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards ABOUT US Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Mar 06, 2025
Full time
Are you passionate about helping people with mental health needs find stable housing and access essential benefits? ABOUT THE MENTAL HEALTH HOUSING LEAD ROLE We are looking for a Mental Health Housing Lead for a 12-month fixed-term contract. In this role, you will help individuals live independently by providing expert support with housing and benefits. Many of the people we support come from Charter House, an NHS mental health hub in Luton, and need specialised assistance. You will work as part of a multi-agency team, alongside professionals from drug and alcohol services, community engagement programs, and services for vulnerable women. Your main focus will be to offer guidance on housing and benefits, ensuring people get the right support for their needs. Shift Pattern: 12-Month Fixed Term Contract - This is a non-residential service, meaning you will not be based in a residential facility - 37.5 hours per week, Monday to Friday, 8:00 - 4:00, 9:00 - 5:00 and10:00 - 6:00 on a rota basis Salary: £23,800 What are we looking for from a Mental Health Housing Lead? Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs Strong understanding of housing services in Luton Experience supporting individuals with mental health as a primary need Attendance at Multi-Disciplinary Team (MDT) meetings within the community mental health team Contribution to coordinated care plans No team leadership or managerial responsibilities What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards ABOUT US Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
ABOUT THE SERVICE MANAGER ROLE We are looking for a passionate and dedicated Service Manager on a 12 months fixed term contract to empower and support our team in delivering high-quality, trauma-informed services to residents across multiple accommodation units across Royal Borough of Kensington and Chelsea (RBKC) Our services provide essential support to individuals experiencing homelessness and complex needs, and in this role, you will foster a psychologically informed environment (PIE) that promotes recovery, rehabilitation, and independence. Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday, 09:00 - 5:00. Onsite face to face service. With flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. Salary: £36,700 What are we looking for Service Manager? Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours Experience of working with and engaging with diverse groups of people from varying backgrounds Previous experience in people management and development IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software What would we like, but not essential for a Service Manager? Experience in Trauma-Informed Leadership: Proven ability to lead teams with a trauma-informed approach, fostering a psychologically safe environment Advanced Risk Management: Expertise in conducting and overseeing complex risk assessments and safeguarding procedures Housing Management Knowledge: Understanding of tenancy agreements, rent collection, voids, and anti-social behaviour management Change Management: Experience driving service improvements and implementing change initiatives to enhance service delivery What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards OVERVIEW OF KEY RESPONSIBILITIES Line Management/Leadership Service Delivery Risk Management, Information Management, and Case Recording Property and Housing Management Financial Management Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. ABOUT US Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. Service Manager, Trauma-Informed Care, Psychologically Informed Environment (PIE), Recovery and Rehabilitation, Independent Living, Person-Centred Support, Leadership and Management, Team Development. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Service Manager Trauma-Informed Care Psychologically Informed Environment (PIE) Recovery and Rehabilitation Independent Living Person-Centred Support Leadership and Management Team Development.
Feb 13, 2025
Full time
ABOUT THE SERVICE MANAGER ROLE We are looking for a passionate and dedicated Service Manager on a 12 months fixed term contract to empower and support our team in delivering high-quality, trauma-informed services to residents across multiple accommodation units across Royal Borough of Kensington and Chelsea (RBKC) Our services provide essential support to individuals experiencing homelessness and complex needs, and in this role, you will foster a psychologically informed environment (PIE) that promotes recovery, rehabilitation, and independence. Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday, 09:00 - 5:00. Onsite face to face service. With flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. Salary: £36,700 What are we looking for Service Manager? Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours Experience of working with and engaging with diverse groups of people from varying backgrounds Previous experience in people management and development IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software What would we like, but not essential for a Service Manager? Experience in Trauma-Informed Leadership: Proven ability to lead teams with a trauma-informed approach, fostering a psychologically safe environment Advanced Risk Management: Expertise in conducting and overseeing complex risk assessments and safeguarding procedures Housing Management Knowledge: Understanding of tenancy agreements, rent collection, voids, and anti-social behaviour management Change Management: Experience driving service improvements and implementing change initiatives to enhance service delivery What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards OVERVIEW OF KEY RESPONSIBILITIES Line Management/Leadership Service Delivery Risk Management, Information Management, and Case Recording Property and Housing Management Financial Management Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. ABOUT US Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. Service Manager, Trauma-Informed Care, Psychologically Informed Environment (PIE), Recovery and Rehabilitation, Independent Living, Person-Centred Support, Leadership and Management, Team Development. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Service Manager Trauma-Informed Care Psychologically Informed Environment (PIE) Recovery and Rehabilitation Independent Living Person-Centred Support Leadership and Management Team Development.
ABOUT THE SERVICE MANAGER ROLE We are looking for a passionate and dedicated Service Manager to empower and support our team in delivering high-quality, trauma-informed services to residents across multiple accommodation units across Royal Borough of Kensington and Chelsea (RBKC). Our services provide essential support to individuals experiencing homelessness and complex needs, and in this role, you will foster a psychologically informed environment (PIE) that promotes recovery, rehabilitation, and independence. As a Service Manager, you will lead by example, guiding your team to provide person-centred support while ensuring the highest standards of service quality and continuous improvement. You will oversee the operational delivery of services, ensuring compliance with contracts and regulations while creating a positive and inclusive culture that enables both staff and residents to thrive. Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 5:00. Onsite face to face service. With flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. Salary: £36,700 What are we looking for Service Manager? Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours Experience of working with and engaging with diverse groups of people from varying backgrounds Previous experience in people management and development IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software What would we like, but not essential for a Service Manager? Experience in Trauma-Informed Leadership: Proven ability to lead teams with a trauma-informed approach, fostering a psychologically safe environment Advanced Risk Management: Expertise in conducting and overseeing complex risk assessments and safeguarding procedures Housing Management Knowledge: Understanding of tenancy agreements, rent collection, voids, and anti-social behaviour management Change Management: Experience driving service improvements and implementing change initiatives to enhance service delivery What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards OVERVIEW OF KEY RESPONSIBILITIES Line Management/Leadership Service Delivery Risk Management, Information Management, and Case Recording Property and Housing Management Financial Management Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. ABOUT US Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Service Manager Trauma-Informed Care Psychologically Informed Environment (PIE) Recovery and Rehabilitation Independent Living Person-Centred Support Leadership and Management Team Development.
Feb 13, 2025
Full time
ABOUT THE SERVICE MANAGER ROLE We are looking for a passionate and dedicated Service Manager to empower and support our team in delivering high-quality, trauma-informed services to residents across multiple accommodation units across Royal Borough of Kensington and Chelsea (RBKC). Our services provide essential support to individuals experiencing homelessness and complex needs, and in this role, you will foster a psychologically informed environment (PIE) that promotes recovery, rehabilitation, and independence. As a Service Manager, you will lead by example, guiding your team to provide person-centred support while ensuring the highest standards of service quality and continuous improvement. You will oversee the operational delivery of services, ensuring compliance with contracts and regulations while creating a positive and inclusive culture that enables both staff and residents to thrive. Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 5:00. Onsite face to face service. With flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. Salary: £36,700 What are we looking for Service Manager? Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours Experience of working with and engaging with diverse groups of people from varying backgrounds Previous experience in people management and development IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software What would we like, but not essential for a Service Manager? Experience in Trauma-Informed Leadership: Proven ability to lead teams with a trauma-informed approach, fostering a psychologically safe environment Advanced Risk Management: Expertise in conducting and overseeing complex risk assessments and safeguarding procedures Housing Management Knowledge: Understanding of tenancy agreements, rent collection, voids, and anti-social behaviour management Change Management: Experience driving service improvements and implementing change initiatives to enhance service delivery What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards OVERVIEW OF KEY RESPONSIBILITIES Line Management/Leadership Service Delivery Risk Management, Information Management, and Case Recording Property and Housing Management Financial Management Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. ABOUT US Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Service Manager Trauma-Informed Care Psychologically Informed Environment (PIE) Recovery and Rehabilitation Independent Living Person-Centred Support Leadership and Management Team Development.
Female Deputy Service Manager (3 years Fixed Term Contract) Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. ABOUT THE DEPUTY MANAGER ROLE This is an exciting new opportunity as we expand our services in the Luton area with a new service, we are looking for a Deputy Service Manager to play a vital role in leading and supporting the delivery of high-quality, trauma-informed services to residents and participants. Working alongside the Service Manager, you will help shape a psychologically informed environment that promotes recovery, rehabilitation, and reablement. This is a leadership role where you will empower and develop frontline staff, ensuring services meet and exceed expectations. This new service will provide a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency a place they can truly call home. The service will engage with women who are sexually exploited and are facing homelessness due to multiple forms of exclusion, such as historical or ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and who are engaging in survival sex or sex work, enduring high levels of violence and coercion. These are women who often find themselves repeatedly going through the accommodation pathway and have exhausted all other available options. Shift/Working Pattern: 37.5 hours per week, Shift patterns to be confirmed but may include Monday to Sunday working including evenings and bank holidays. You will also take part in our out of hours on call duty for managers. Salary: £27,200 What are we looking for from a Deputy Service Manager? Due to the nature of this service and there being an occupational requirement, we are only able to employ female workers - the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Experience of working with people of complex backgrounds and/or a good understanding of the sector, desirable is the understanding of the challenges the women face within this service Experience of working with and engaging with diverse groups of people from varying backgrounds IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards ABOUT US Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Feb 04, 2025
Full time
Female Deputy Service Manager (3 years Fixed Term Contract) Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. ABOUT THE DEPUTY MANAGER ROLE This is an exciting new opportunity as we expand our services in the Luton area with a new service, we are looking for a Deputy Service Manager to play a vital role in leading and supporting the delivery of high-quality, trauma-informed services to residents and participants. Working alongside the Service Manager, you will help shape a psychologically informed environment that promotes recovery, rehabilitation, and reablement. This is a leadership role where you will empower and develop frontline staff, ensuring services meet and exceed expectations. This new service will provide a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency a place they can truly call home. The service will engage with women who are sexually exploited and are facing homelessness due to multiple forms of exclusion, such as historical or ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and who are engaging in survival sex or sex work, enduring high levels of violence and coercion. These are women who often find themselves repeatedly going through the accommodation pathway and have exhausted all other available options. Shift/Working Pattern: 37.5 hours per week, Shift patterns to be confirmed but may include Monday to Sunday working including evenings and bank holidays. You will also take part in our out of hours on call duty for managers. Salary: £27,200 What are we looking for from a Deputy Service Manager? Due to the nature of this service and there being an occupational requirement, we are only able to employ female workers - the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Experience of working with people of complex backgrounds and/or a good understanding of the sector, desirable is the understanding of the challenges the women face within this service Experience of working with and engaging with diverse groups of people from varying backgrounds IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards ABOUT US Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
We are currently recruiting for a talented individual to join us as the Director of Internal Audit, Compliance and Risk to play a key role in ensuring and providing high standards of audit for compliance, governance, and risk management within the Social Interest Group. You will work at the heart of the audit, compliance and risk directorate and be responsible for leading on this, as well as ensuring our policies and procedures are fit for purpose; psychologically informed and are used correctly and understood across the Group. You will advise and lead colleagues on matters of internal control, compliance, best practice, and strategic importance and ensure improvement plans from any audit or monitoring are shared appropriately. The role will require a skilled professional with strong internal audit, risk and governance experience, as well as ideally experience within a registry, professional or regulatory environment operating at a senior level. The successful candidate will possess strong analytical skills; proven experience of audit leadership and has dynamic interpersonal, communication and relationship management skills, alongside the gravitas which this post demands. About us: The Social Interest Group (SIG) is a leading UK based charity, providing bespoke person centred social and health care solutions. Utilising strength-based models of working, we specialise in rehabilitation and supporting people who have complex needs, empowering them to achieve their full potential. We deliver social and health care services through our subsidiary charities SIG Penrose, SIG Equinox and SIG Investments. Key Responsibilities: Responsible for leading the audit, compliance, and risk directorate within the Group. Audit and evidence our best practice and the quality and performance of the Group and subsidiaries through the audit process. Responsible for the accident, near miss and incident (AINMs) reviewing and monitor for patterns, areas of concern, risk management and safeguarding. Develop and continually improve the risk management, auditing, and safeguarding elements of what we do and how we work across all areas of the charity against regulatory and statutory rules and regulations Ensure effective management of the processes of any legal hearings against the Group, appeals regarding the same, judgements, complaints and GDPR requests. Responsible for agreeing the terms of reference and coordination of any internal investigation following AINMs, oversee the correct investigation process is followed, in a timely manner and any regarding staffing issues for disciplinaries and grievances To work closely with the Service teams to learn from AINMs and cascade best practice. Experience Required: Extensive experience of supporting and advising Board and senior committees, with audit, risk and governance experience preferably gained within a registry, professional or regulatory environment Experience of handling complex appeals and investigations Solid understanding of Health and Safety regulations, monitoring and reporting Able to influence and negotiate positive outcomes with the peers, reports, colleagues and supporting professional bodies Working knowledge regarding Equality legislation and practice Excellent communication skills both written and oral with both internally and externally with outside agencies and bodies Proven ability to form effective positive and motivational relationships Ability to maintain accurate records and write clear reports using bespoke software and branded packages Benefits of working with us: Excellent core and on-going training aligned with personal development plan Access to employee assistance programme 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave Medi-cash which includes the following: Discount gym membership Routine eye tests, glasses and contact lenses Dental treatment via NHS or Private Physiotherapy, Head Massage and a range of other therapies Life Assurance All successful applicants will be required to undertake an Enhanced DBS check and provide employment references covering the last 5 years period including one from your most recent employer.
Dec 01, 2021
Full time
We are currently recruiting for a talented individual to join us as the Director of Internal Audit, Compliance and Risk to play a key role in ensuring and providing high standards of audit for compliance, governance, and risk management within the Social Interest Group. You will work at the heart of the audit, compliance and risk directorate and be responsible for leading on this, as well as ensuring our policies and procedures are fit for purpose; psychologically informed and are used correctly and understood across the Group. You will advise and lead colleagues on matters of internal control, compliance, best practice, and strategic importance and ensure improvement plans from any audit or monitoring are shared appropriately. The role will require a skilled professional with strong internal audit, risk and governance experience, as well as ideally experience within a registry, professional or regulatory environment operating at a senior level. The successful candidate will possess strong analytical skills; proven experience of audit leadership and has dynamic interpersonal, communication and relationship management skills, alongside the gravitas which this post demands. About us: The Social Interest Group (SIG) is a leading UK based charity, providing bespoke person centred social and health care solutions. Utilising strength-based models of working, we specialise in rehabilitation and supporting people who have complex needs, empowering them to achieve their full potential. We deliver social and health care services through our subsidiary charities SIG Penrose, SIG Equinox and SIG Investments. Key Responsibilities: Responsible for leading the audit, compliance, and risk directorate within the Group. Audit and evidence our best practice and the quality and performance of the Group and subsidiaries through the audit process. Responsible for the accident, near miss and incident (AINMs) reviewing and monitor for patterns, areas of concern, risk management and safeguarding. Develop and continually improve the risk management, auditing, and safeguarding elements of what we do and how we work across all areas of the charity against regulatory and statutory rules and regulations Ensure effective management of the processes of any legal hearings against the Group, appeals regarding the same, judgements, complaints and GDPR requests. Responsible for agreeing the terms of reference and coordination of any internal investigation following AINMs, oversee the correct investigation process is followed, in a timely manner and any regarding staffing issues for disciplinaries and grievances To work closely with the Service teams to learn from AINMs and cascade best practice. Experience Required: Extensive experience of supporting and advising Board and senior committees, with audit, risk and governance experience preferably gained within a registry, professional or regulatory environment Experience of handling complex appeals and investigations Solid understanding of Health and Safety regulations, monitoring and reporting Able to influence and negotiate positive outcomes with the peers, reports, colleagues and supporting professional bodies Working knowledge regarding Equality legislation and practice Excellent communication skills both written and oral with both internally and externally with outside agencies and bodies Proven ability to form effective positive and motivational relationships Ability to maintain accurate records and write clear reports using bespoke software and branded packages Benefits of working with us: Excellent core and on-going training aligned with personal development plan Access to employee assistance programme 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave Medi-cash which includes the following: Discount gym membership Routine eye tests, glasses and contact lenses Dental treatment via NHS or Private Physiotherapy, Head Massage and a range of other therapies Life Assurance All successful applicants will be required to undertake an Enhanced DBS check and provide employment references covering the last 5 years period including one from your most recent employer.
