Orchard Recruitment Ltd

Our Client's Business Change team are in the process of expanding their roadmap as they continue to grow. To support this they now require an additional experienced Business Analyst to join them. In this role you will play an important part in delivering business improvements and efficiencies for the company. PLEASE NOTE: this is on-site in Isle of Man, not remote or hybrid As Business Analyst here you will perform: Defining compelling business cases that deliver tangible benefits Documentation of as-is and to-be process flows Eliciting and documenting clear, actionable business requirements and user stories Conducting data analysis to uncover opportunities and inform decisions Gap analyses impact and assessment Business analysis support for software development, testing, data migration and upgrades Collaboration with 3rd parties, project managers, product owners and IT teams Supporting UAT planning, planning, testing and validation to ensure business readiness Mentoring junior members of the team and contributing to best practice within the change team The ideal candidate for the role of Business Analyst will have: A minimum of 4 years' significant experience as a business analyst within the life assurance or insurance sector Hold or studying towards a related professional qualification, BCS International Diploma in Business Analysis Excellent analytical skills - sharp problem-solving mindset, value identification, critical thinking and decision support A proven track record of delivering business improvement, efficiencies and digital transformation projects Strong understanding of regulatory and compliance frameworks, including financial reporting and risk management Experience with data modelling and data mapping in financial systems Understanding of API integrations and file transfer processes Excellent written and verbal communication skills Ability to build and maintain business relationships at all levels within the company Proven experience of delivering business improvements and efficiencies Good facilitation, presentation, and report writing skills

Our leading Financial Services Sector Client are seeking a Test Analyst to join their QA team as they enjoy continued business growth. PLEASE NOTE: this is on-site in Isle of Man, not remote or hybrid As Test Analyst here you will be responsible for: Review & testing sign-off of requirements and design specifications Creation of formal test documentation, including Test Plans and Completion Reports Test design, execution, defect management & monitoring Ensuring full traceability of testing to requirements/specification Progress reporting to Test Lead/Manager and project stakeholders Creation of re-useable, automatable, test cases for regression The ideal candidate for the role of Test Analyst will have: A minimum of 2 years' experience of testing Hold ISTQB Foundation certificate in Software Testing Strong analytical & problem-solving skills, and attention to detail Excellent communication skills - both written and verbal Ability to work collaboratively, or on your own initiative, and deliver to tight deadlines Experience with using Gherkin syntax for test case design A genuine interest in technology and software testing Desirable: Experience of the Finance domain, and Life & Pensions in particular, is an advantage Experience of test automation is an advantage

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Mobile Voice Core Engineer. Here the Mobile Voice Core Engineer will: Ensure the reliable operation, maintenance, and evolution of the Mobile Core network, including CS, EPC, IMS, and associated platforms Deliver high availability and performance for Packet Switched (PS) and Circuit Switched (CS) services, supporting technologies such as VoLTE, and 5G Core Act as a subject matter expert for IMS-based services (SIP, Cloud Voice, FTTH voice, Microsoft Teams Operator Connect), providing technical support for integration, troubleshooting, and optimization Operate and maintain IMS, CS and EPC components, ensuring compliance with KPIs and SLAs Monitor, perform configuration, upgrades, and patches for Mobile core network elements (MME, SGW, PGW, PCRF, HSS, HLR, SBC, CS Core and IMS nodes) working with Ericsson and other in-house engineers Monitor and analyse performance metrics to optimize capacity and quality of service Troubleshoot complex issues across signaling protocols (Diameter, SIP, SS7, HTTPs) and resolve faults promptly Manage IMS platforms and SIP-based services for mobile and fixed voice Support Cloud Voice and FTTH voice solutions, ensuring seamless integration with IMS Implement and maintain Microsoft Teams Operator Connect and related interworking functions Ensure QoS and security compliance for all IMS-based services Support roaming services and ensure IREG compliance Maintain mobile support services such as SMS antifraud, voicemail, and SIM steering Support the deployment of new SIP carrier interconnects and ongoing support, routing and troubleshooting of existing interconnects Work with the Security Architect to (a) review assets, identify weaknesses and ensure appropriate security is maintained; (b) to ensure the Security strategy is implemented including the integration from within your domain with the company's security technology and tools Investigate security alerts and provide incident response within your domain If/When potential weaknesses, attacks, intrusions, unusual, unauthorised or illegal activity are identified, assist in the implementation of mitigations, including vulnerability management The ideal candidate for the role of Mobile Voice Core Engineer will have: Strong understanding of 2G, 4G and 5G mobile networking and associated core Strong understanding of protocols utilised in a mobile network including but not limited to SIP, Diameter and SS7 Experience with mobile core nodes (MME, SGW, PGW, PCRF, HSS) and IMS components (SBC S-CSCF, I-CSCF BGCF etc) Knowledge of IP networks, routers, switches, dynamic routing protocols and an appreciation of system security An understanding and skills to configure and administer a telecoms virtualised and containerised environment Good communication skills both written and verbal Willingness to work and communicate with both internal cross departmental teams as well as external customers Flexible approach to work and participation in a callout rota Desire to learn new technologies through both formal and self-learning and ability to adapt to an ever-changing technical environment

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Mobile Packet Core Engineer. Here the Mobile Packet Core Engineer will: Ensure the reliable operation, maintenance, and evolution of the Mobile Core network, including CS, EPC, IMS, and associated platforms Deliver high availability and performance for Packet Switched (PS) and Circuit Switched (CS) services, supporting technologies such as VoLTE, and 5G Core Act as a subject matter expert for 2G, 4G and 5G Packet Core nodes and based services (SGSN, GGSN, MME, SGW, PGW, AMF, UPF and SMF), providing technical support for integration, troubleshooting, and optimization Support on-net and international NB-IOT, CAT-M and IoT growth with platform and customer support Operate and maintain EPC, IMS and CS components, ensuring compliance with KPIs and SLAs Monitor, perform configuration, upgrades, and patches for core network elements (MME, SGW, PGW, PCRF, HSS, SBC, CS Core and IMS nodes) working with Ericsson and other in-house engineers Monitor and analyse performance metrics to optimize capacity and quality of service Troubleshoot complex issues across signalling protocols (Diameter, SIP, SS7, GTP, HTTPs) and resolve faults promptly Manage IP connectivity for GRX and interconnect partners Support roaming services and ensure IREG compliance Maintain mobile support services such as SMS, antifraud, voicemail, and SIM steering.VAS and IoT Support existing VAS SMS, Voice, Signalling solutions Support the development and in life support of new products and services Support on-net and international VAS and IoT growth with:othe integration of new platforms and tools The ideal candidate for the role of Mobile Packet Core Engineer will have: Strong understanding of 2G, 4G and 5G mobile networking and associated core.Strong understanding of protocols utilised in a mobile network including but not limited to SIP, Diameter, SS7 and HTTPs Experience with mobile core nodes (MME, SGW, PGW, PCRF, HSS, AMF, UPF and SMF) and IMS components (SBC S-CSCF, I-CSCF BGCF etc) Knowledge of IP networks, routers, switches, firewalls, dynamic routing protocols and an appreciation of system security An understanding and skills to configure and administer a telecoms virtualised environment Good communication skills both written and verbal Willingness to work and communicate with both internal cross departmental teams as well as external customers Flexible approach to work and participation in a callout rota Desire to learn new technologies through both formal and self-learning and ability to adapt to an ever-changing technical environment Willingness to explore and create AI and automated tools to aid the team with support of the mobile network nodes and customer faults

Our Company & Trust Services client are seeking a Client Accounts Manager to prepare trust and company accounts and oversee the day-to-day running of the client accounts team. The Client Accounts Manager will be responsible for: Preparation and review of trust and company financial statements in accordance with applicable accounting standards Oversight of bookkeeping for trust and corporate structures Consideration of accounting implications of transactions and complex structures Liaison with internal trust administrators, tax advisers, auditors, and external professional advisers Assisting with audits and responding to audit queries Review of management accounts and financial reports, where required Co-ordination and management of day-to-day workflow, task allocation, and deadlines within the Client Accounting Team Supervision, mentoring, and technical support of team members Reviewing work to ensure accuracy, completeness, and quality standards Monitoring team performance against agreed KPIs, quality standards, and service level expectations Identifying training and development needs within the team Driving continuous improvement in processes and controls Maintaining robust financial controls and procedures Ensuring accurate record keeping and data integrity Identifying and escalating technical or risk issues where appropriate Supporting internal and external audit processes The ideal candidate for the role of Client Accounts Manager will have: - Technical experience in preparing Isle of Man trust and company accounts - Ability to interpret financial information and assess transaction implications - Strong interpersonal and communication skills (written and verbal) - Ability to produce high-quality work to strict deadlines - Strong organisational skills and ability to manage competing priorities - Ability to work independently and exercise professional judgement - Proficiency in Microsoft Office (particularly Excel) and relevant accounting software - Current technical accountancy knowledge including up to date knowledge of UK GAAP and FRS 102 - Strong knowledge and experience in Isle of Man trust and company accounts preparation - Ability to assess and advise on the accounting implications of complex transactions - Understanding of different types of trusts and corporate entities Desirable: - Are Qualified (ACA or ACCA) - Awareness of regulatory and fiduciary obligations within an Isle of Man TCSP environment - Experience of working in a trust, fiduciary, or private client environment - Demonstrable experience managing or supervising a team - Exposure to multi-jurisdictional structures - Experience of dealing with auditors and tax advisers