LexisNexis Risk Solutions
Sutton, Surrey
Operations and SRE ManagerApply: UK - Sutton (Carshalton): London Wall: Full time: Posted Today: R117696 Are you passionate about improving reliability at scale and helping teams deliver resilient, high-performing services? Do you enjoy leading people, driving operational excellence, and shaping the future of AI-enabled operations? About the Business: At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel, and supply and demand data. You can learn more about ICIS at About our Team: Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change with flexibility and composure under pressure. Our high-energy, self-motivated individuals are driven by a genuine desire to make a positive mark on our business. But that's not all - we're creative problem solvers with an entrepreneurial spirit. About the Role: As SRE Manager, you will lead the operational reliability function for ICIS, ensuring stable, resilient, and well-supported production services for both internal and external customers. You will be responsible for driving reliability improvements, advancing automation and AI-Ops capabilities, and leading a team focused on observability, incident response, operational excellence, and continuous improvement. Responsibilities: Lead the implementation of the team's strategic direction, translating priorities into clear operational plans, backlogs and deliverables. Line manage and develop the team leaders, setting clear expectations, providing coaching, challenging unhelpful patterns and helping them build stronger delivery discipline. Ensure incident management, problem management, RCAs, post-mortems and improvement actions are owned, tracked and completed. Strengthen operational process adherence, ensuring responsibilities are clear and delegation is effective. Drive SRE practices across observability, automation, disaster recovery, design for reliability, on-call readiness and production support. Protect service levels by ensuring engineering effort is balanced across InfoSec commitments, operational tickets, roadmap delivery and mid-term maintenance. Act as the connection point between Ops, wider technology functions, product teams and business stakeholders, ensuring priorities, risks and trade-offs are clearly communicated. Help shape the team for AI-Ops by identifying practical automation, alerting, triage and remediation opportunities. Requirements Strong people leadership, including coaching, performance management, prioritisation and development of team leads and engineers. Practical experience of SRE, incident management, problem management, post-mortems, RCA quality, disaster recovery and operational resilience. Ability to influence across Ops, engineering, product and wider technology teams, especially where priorities are competing or ownership is unclear. Strong delivery discipline, with the ability to focus the team on fewer, higher-value initiatives and see them through to completion. Experience using metrics, service levels, observability and operational data to drive better decisions and reliability improvements. Ability to identify automation opportunities and help move the team towards AI-Ops, reduced toil and more proactive operations. Clear communication style, able to explain operational risks, trade-offs, successes and support needs up and down the organisation. Willingness to be hands-on when required, including participation in on-call and support of major incidents.
Operations and SRE ManagerApply: UK - Sutton (Carshalton): London Wall: Full time: Posted Today: R117696 Are you passionate about improving reliability at scale and helping teams deliver resilient, high-performing services? Do you enjoy leading people, driving operational excellence, and shaping the future of AI-enabled operations? About the Business: At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel, and supply and demand data. You can learn more about ICIS at About our Team: Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change with flexibility and composure under pressure. Our high-energy, self-motivated individuals are driven by a genuine desire to make a positive mark on our business. But that's not all - we're creative problem solvers with an entrepreneurial spirit. About the Role: As SRE Manager, you will lead the operational reliability function for ICIS, ensuring stable, resilient, and well-supported production services for both internal and external customers. You will be responsible for driving reliability improvements, advancing automation and AI-Ops capabilities, and leading a team focused on observability, incident response, operational excellence, and continuous improvement. Responsibilities: Lead the implementation of the team's strategic direction, translating priorities into clear operational plans, backlogs and deliverables. Line manage and develop the team leaders, setting clear expectations, providing coaching, challenging unhelpful patterns and helping them build stronger delivery discipline. Ensure incident management, problem management, RCAs, post-mortems and improvement actions are owned, tracked and completed. Strengthen operational process adherence, ensuring responsibilities are clear and delegation is effective. Drive SRE practices across observability, automation, disaster recovery, design for reliability, on-call readiness and production support. Protect service levels by ensuring engineering effort is balanced across InfoSec commitments, operational tickets, roadmap delivery and mid-term maintenance. Act as the connection point between Ops, wider technology functions, product teams and business stakeholders, ensuring priorities, risks and trade-offs are clearly communicated. Help shape the team for AI-Ops by identifying practical automation, alerting, triage and remediation opportunities. Requirements Strong people leadership, including coaching, performance management, prioritisation and development of team leads and engineers. Practical experience of SRE, incident management, problem management, post-mortems, RCA quality, disaster recovery and operational resilience. Ability to influence across Ops, engineering, product and wider technology teams, especially where priorities are competing or ownership is unclear. Strong delivery discipline, with the ability to focus the team on fewer, higher-value initiatives and see them through to completion. Experience using metrics, service levels, observability and operational data to drive better decisions and reliability improvements. Ability to identify automation opportunities and help move the team towards AI-Ops, reduced toil and more proactive operations. Clear communication style, able to explain operational risks, trade-offs, successes and support needs up and down the organisation. Willingness to be hands-on when required, including participation in on-call and support of major incidents.
LexisNexis Risk Solutions
Farringdon, Devon
Forms & Precedents AI Optimization LeadApplylocations: United Kingdom: Farringdontime type: Full timeposted on: Posted Todayjob requisition id: R115340 Forms & Precedents AI Optimization Lead Are you passionate about driving innovation through AI and automation at a global scale? Do you thrive on transforming ideas into impactful, scalable solutions that improve productivity and quality? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (). About the Role As an AI Optimization Lead, you will drive the identification, development, and deployment of AI and automation solutions across Global Forms and Precedents (GFP) Editorial Operations. You will collaborate with global teams to translate innovative ideas into practical strategies that enhance quality, efficiency, and scalability in content operations. Responsibilities Identify, assess, and prioritize opportunities to apply AI and automation to streamline editorial, metadata, and content operations workflows across global operations teams Support the development and execution of the GFP AI strategy, ensuring alignment with business goals and market demands Collaborate with cross-functional teams to prioritize opportunities and execute AI and automation content optimization from ideation to global deployment Review proposed approaches and designs to ensure alignment with organizational standards, governance, and quality expectations Oversee the integration of AI and automation solutions for global deployment Create progress reports and communicate updates and outcomes to internal teams, senior leadership, and stakeholders using data-driven insights Stay informed of industry trends, emerging technologies, and best practices in AI and automation with a global focus Drive continuous improvement by documenting processes, sharing lessons learned, and promoting responsible AI usage Requirements Experience in content operations, project management, or product development Extensive experience across forms and precedents content in at least one global region Experience utilizing AI and automation for content optimization Proven ability to work independently and collaboratively, leading global cross-functional projects across multiple time zones Demonstrated track record of delivering complex projects on time and within budget Proficiency in AI technologies, including large language models (LLMs), natural language processing (NLP), and machine learning applications Strong data analysis skills with the ability to communicate insights effectively to stakeholders Excellent communication and stakeholder management skills, with the ability to influence outcomes and present at both detailed and executive levels Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Forms & Precedents AI Optimization LeadApplylocations: United Kingdom: Farringdontime type: Full timeposted on: Posted Todayjob requisition id: R115340 Forms & Precedents AI Optimization Lead Are you passionate about driving innovation through AI and automation at a global scale? Do you thrive on transforming ideas into impactful, scalable solutions that improve productivity and quality? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (). About the Role As an AI Optimization Lead, you will drive the identification, development, and deployment of AI and automation solutions across Global Forms and Precedents (GFP) Editorial Operations. You will collaborate with global teams to translate innovative ideas into practical strategies that enhance quality, efficiency, and scalability in content operations. Responsibilities Identify, assess, and prioritize opportunities to apply AI and automation to streamline editorial, metadata, and content operations workflows across global operations teams Support the development and execution of the GFP AI strategy, ensuring alignment with business goals and market demands Collaborate with cross-functional teams to prioritize opportunities and execute AI and automation content optimization from ideation to global deployment Review proposed approaches and designs to ensure alignment with organizational standards, governance, and quality expectations Oversee the integration of AI and automation solutions for global deployment Create progress reports and communicate updates and outcomes to internal teams, senior leadership, and stakeholders using data-driven insights Stay informed of industry trends, emerging technologies, and best practices in AI and automation with a global focus Drive continuous improvement by documenting processes, sharing lessons learned, and promoting responsible AI usage Requirements Experience in content operations, project management, or product development Extensive experience across forms and precedents content in at least one global region Experience utilizing AI and automation for content optimization Proven ability to work independently and collaboratively, leading global cross-functional projects across multiple time zones Demonstrated track record of delivering complex projects on time and within budget Proficiency in AI technologies, including large language models (LLMs), natural language processing (NLP), and machine learning applications Strong data analysis skills with the ability to communicate insights effectively to stakeholders Excellent communication and stakeholder management skills, with the ability to influence outcomes and present at both detailed and executive levels Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
