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# Our Privacy Statement & Cookie Policy Site Reliability Engineer page is loaded Site Reliability Engineerremote type: Remote Job: Hybridlocations: GBR-London-5 Canada Squaretime type: Full timeposted on: Posted Todayjob requisition id: JREQ195152Thomson Reuters is seeking a Site Reliability Engineer to join the Case Center product within our Service Management, Technology team. The Site Reliability Engineer will support the reliability, performance, and operability of customer environments by contributing to routine change, incident, and problem management processes, as well as by driving continuous improvements in observability and automation across both non-production and production environments. The role will collaborate closely with product engineering, content, customer service, and wider technology teams to deliver resilient and high-quality service outcomes. About the Role: As a Site Reliability Engineer, you will: Lead proactive monitoring and health management for production and non-production environments; identify options for problem resolution and initiate appropriate actions. Own incident response for complex cases, including triage, stabilisation, root-cause analysis, post-incident review, and knowledge capture. Plan and execute standard installations, upgrades, migrations, configuration, and maintenance activities; contribute to technical plans and environment hardening initiatives. Develop, configure, and support tooling for system monitoring, troubleshooting, and automation to improve repeatability and time-to-restore. Maintain and evolve observability (alerts, dashboards, runbooks) to reduce noise and improve mean-time-to-detect and mean-time-to-restore. Liaise with application development, content, customer service, and software/hardware support teams to manage escalations and coordinate change. Contribute to the development of automation and internal tooling (e.g., packaging, checks, and deployment pipelines) to increase operational throughput and consistency. Produce and maintain operational documentation, standards, and implementation patterns to support secure, repeatable, and compliant operations. Maintain accurate, auditable records for change, deployment, and security across environments. Participate in a collaborative on-call rotation; occasional out-of-hours work may be required to support availability service levels. About You: Adequate familiarity with deploying, managing, and troubleshooting applications and services on Microsoft Azure. Proficiency in PowerShell and/or Python, with confidence using the command line (Bash) for diagnostics and tooling. A solid understanding of Windows Server administration, including configuration, security, and maintenance tasks. Experience in using and integrating APIs, particularly in configuring and employing them effectively within business processes. A foundational understanding of Artificial Intelligence principles and their practical application in improving system efficiency and performance. Experience or familiarity with one or more of the following is desirable: IIS Web Server, SQL Server and querying, HTML, Networking and firewall management, ITIL Framework, ServiceNow, Microsoft Power BI, Microsoft Power Apps, DataDog. A Bachelor's Degree in Computer Science, Computer Engineering, or a closely related field; alternatively, a professional certification in Microsoft Azure may be considered. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation .Learn more on how to protect yourself from fraudulent job postings .More information about Thomson Reuters can be found on

# Our Privacy Statement & Cookie Policy Software Engineer - AI page is loaded Software Engineer - AIremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ196019 About The Role As a Software Engineer, AI , you will: Prepare and structure datasets for development, testing, and quality evaluation of AI features. Implement AI performance metrics supporting data-driven prioritization of iterative improvements. Translate prototypes into production-ready code under guidance. Participate in agile development processes, including planning, code reviews, and team ceremonies Demonstrate a growth mindset by actively learning new tools, frameworks, and best practices. About You You are a fit for the position of Software Engineer, AI if your background includes: Bachelor's degree in Computer Science, Engineering, or equivalent experience; Master's degree preferred Must have experience with Gen AI/RAG/LLM 2-5 years of experience in software engineering Must have experience with .NET and C#, SDLC (Software Development Life Cycle), Database (SQL, Azure Data Store) and API/REST Experienced with backend software engineering. Front end/full stack experience is a plus. Experience in these areas is considered a plus: Machine Learning, UI, contributing to solution discovery for various planning and teams, Architecture, Agentic tools, Evaluations, Deployment, Lifecycle of Solution, and Metrics Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation .Learn more on how to protect yourself from fraudulent job postings .More information about Thomson Reuters can be found on

A global legal technology firm is looking for a Customer Success Manager to drive adoption and engagement of their legal products. You will work closely with clients to address their unique challenges, ensuring successful integration of solutions. Required qualifications include a law degree or substantial legal experience and a customer-focused mindset. The role offers a hybrid work model and comprehensive benefits.

# Our Privacy Statement & Cookie Policy Senior Enterprise Account Executive - Legal and Compliance - London We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships. Position Overview: As an Senior Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts. The Senior Enterprise Account Executive is responsible for new business growth in existing accounts in his/her assigned account territory. It carries a monthly and annual sales quota based on new business sales through targeted upsell and cross sell campaigns of Thomson Reuters Legal and Compliance products which includes the market leading HighQ, Legal Tracker, Thought Trace, Practical Law, Westlaw, Regulatory Intelligence and Compliance Learning services. We are looking for an individual that can demonstrate self-sufficient success and the ability to find, manage and close high-value deals. About The Role: 1. Sales Strategy and Execution: Bachelor's degree in Business, Marketing, or related field 5+ years of experience in account management or sales in the software/technology industry Proven track record of meeting or exceeding sales targets Strong understanding of AI and software technology products and services Excellent communication, negotiation, and presentation skills Demonstrated ability in solution selling and strategic account planning Experience with CRM systems and sales analytics tools Preferred Qualifications: MBA or relevant advanced degree Experience in AI or machine learning industry Proven success in managing enterprise-level accounts Track record of developing and nurturing partner relationships Key Success Measures: Sales performance (quota achievement, revenue growth, win rate) Customer relationship management (satisfaction scores, retention rates, NPS) Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

# Our Privacy Statement & Cookie Policy Senior Implementation Consultant, Professional Services This position is based in London with hybrid working available. Thomson Reuters are seeking a Senior Implementation Consultant to play a pivotal role in driving the successful adoption and customer engagement for our CoCounsel Legal and CoCounsel for Tax and Trade AI solutions.As a Senior Implementation Consultant , you'll be at the forefront of transforming how legal, tax, and trade professionals leverage AI to drive efficiency and innovation. Working closely with some of our largest clients, you will have the opportunity to shape customer success, influence product evolution, and establish yourself as a trusted advisor in a rapidly evolving technology landscape.You'll lead strategic adoption initiatives, partnering with customers to maximize the value of our advanced AI tools, and ensuring seamless integration into their legal, tax, and trade operations. Acting consultatively, you'll seek to understand our clients' unique goals and will build tailored implementation strategies that suit their specific goals. This is a varied and rewarding position, where you'll help some of the largest global brands navigate a range of challenges in the legal, tax and trade spaces, with our leading professional-grade AI solutions. About the Role As Senior Implementation Consultant at Thomson Reuters , you will: Serve as the primary point of contact for customers throughout the adoption life-cycle of CoCounsel Legal and CoCounsel for Tax and Trade AI products. Develop and execute tailored adoption strategies that align with customer objectives, business processes, and industry best practices. Lead on-boarding and adoption sessions, workshops, and training programs to empower customers and their teams to effectively utilize AI-driven legal and tax workflow solutions. Collaborate with customer stakeholders-including legal, tax, trade, and IT teams-to identify opportunities for process optimization and enhanced productivity using CoCounsel tools. Monitor customer engagement and usage metrics, proactively addressing barriers to adoption and driving continuous improvement. Provide expert guidance on change management, solution configuration, and integration with existing platforms. Gather customer feedback and partner with Product and Engineering teams to inform roadmap decisions and advocate for feature enhancements. Deliver executive-level presentations, adoption reports, and recommendations to demonstrate value and ROI to customers. Stay abreast of developments in legal, tax, and trade technology and share thought leadership with customers and internal teams. About You You're a fit for the role of Senior Implementation Consultant at Thomson Reuters if you have: Proven track record of leading customer adoption initiatives for SaaS, AI, or enterprise software solutions, with an understanding of change management processes, training program development, and user enablement initiatives. Demonstrable experience of change management or driving change in a professional services, consulting, or technology solution delivery environment. An interest in legal and tax workflows, industry regulations, and business process improvement and how technology can solve specific client problems. Exceptional communication, presentation, and stakeholder management skills, with the ability to work both independently and collaboratively in a fast-paced, customer-centric environment. Strong analytical skills and the ability to demystify complex issues and translate insights into actionable strategies with senior decision makers and collaborate with cross-functional teams to drive results. Customer Service - experience working with customers on a range of different projects, delivering excellent customer service Communications/Status Reporting - ability to effectively communicate findings and solutions to customer and prepare status updates for projects and regularly communicate and share knowledge with the customer and the team Monitoring costs of own work in alignment with project plans. You'll be comfortable taking accountability for the quality of your work and delivery within agreed procedures and time-frames, as well as the approaches used to address client initiatives. Please Note: Complete applications must be submitted by Monday 5th January 2026. Early applications are encouraged. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified

A leading global information provider is seeking a Senior Implementation Consultant to enhance customer engagement for AI solutions. The role involves collaborating with large clients to develop tailored adoption strategies, lead training sessions, and provide ongoing support throughout the AI tool adoption process. Ideal candidates should possess strong change management skills, exceptional communication abilities, and a proven track record in customer service. This position offers a hybrid working arrangement to promote work-life balance.

# Our Privacy Statement & Cookie Policy Senior Enterprise Account Executive - Legal and Compliance - London FLUENT GERMAN SPEAKING We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships. Position Overview: As an Senior Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts. The Senior Enterprise Account Executive is responsible for new business growth in existing accounts in his/her assigned account territory. It carries a monthly and annual sales quota based on new business sales through targeted upsell and cross sell campaigns of Thomson Reuters Legal and Compliance products which includes the market leading HighQ, Legal Tracker, Thought Trace, Practical Law, Westlaw, Regulatory Intelligence and Compliance Learning services. We are looking for an individual that can demonstrate self-sufficient success and the ability to find, manage and close high-value deals. About The Role: 1. Sales Strategy and Execution: Develop and execute strategic account plans to achieve sales targets and expand the enterprise customer base Collaborate with account specialists, solution consultants, product specialists, and marketing teams to create effective sales and renewal strategies Act as a customer advocate within the company Meet or exceed established goals, KPIs, and performance metrics2. Customer Acquisition and Growth: Drive new customer acquisition through strategic sales initiatives Identify, pursue, and close new sales opportunities within assigned territory or market segment Upsell and cross-sell to existing customers to maximize revenue3. Customer Relationship Management: Serve as the primary point of contact for customer inquiries and issues Foster strong, long-term relationships with key customers and stakeholders Ensure high levels of customer satisfaction and loyalty Collaborate with the customer success team for smooth onboarding and continued customer success4. Customer Engagement: Lead customer meetings and develop presentations for complex sales opportunities Understand customer business needs and challenges Present tailored solutions demonstrating how our products solve specific problems Conduct regular business reviews to ensure alignment with customer goals5. Collaboration with Internal Teams: Work closely with solution consultants to develop tailored solutions Coordinate with professional services for timely implementation Partner with Partnerships & Alliances team for growth and strategic account planning Provide customer feedback to inform product development and marketing strategies About You: Bachelor's degree in Business, Marketing, or related field 5+ years of experience in account management or sales in the software/technology industry Proven track record of meeting or exceeding sales targets Strong understanding of AI and software technology products and services Excellent communication, negotiation, and presentation skills Demonstrated ability in solution selling and strategic account planning Experience with CRM systems and sales analytics tools Preferred Qualifications: MBA or relevant advanced degree Experience in AI or machine learning industry Proven success in managing enterprise-level accounts Track record of developing and nurturing partner relationships Key Success Measures: Sales performance (quota achievement, revenue growth, win rate) Customer relationship management (satisfaction scores, retention rates, NPS)Operational efficiency (productivity, forecast accuracy, pipeline coverage) Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation .Learn more on how to protect yourself from fraudulent job postings .More information

# Our Privacy Statement & Cookie Policy Senior Enterprise Account Executive - Legal and Compliance - London FLUENT GERMAN SPEAKING We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships. Position Overview: As an Senior Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts. The Senior Enterprise Account Executive is responsible for new business growth in existing accounts in his/her assigned account territory. It carries a monthly and annual sales quota based on new business sales through targeted upsell and cross sell campaigns of Thomson Reuters Legal and Compliance products which includes the market leading HighQ, Legal Tracker, Thought Trace, Practical Law, Westlaw, Regulatory Intelligence and Compliance Learning services. We are looking for an individual that can demonstrate self-sufficient success and the ability to find, manage and close high-value deals. About The Role: 1. Sales Strategy and Execution: Develop and execute strategic account plans to achieve sales targets and expand the enterprise customer base Collaborate with account specialists, solution consultants, product specialists, and marketing teams to create effective sales and renewal strategies Act as a customer advocate within the company Meet or exceed established goals, KPIs, and performance metrics2. Customer Acquisition and Growth: Drive new customer acquisition through strategic sales initiatives Identify, pursue, and close new sales opportunities within assigned territory or market segment Upsell and cross-sell to existing customers to maximize revenue3. Customer Relationship Management: Serve as the primary point of contact for customer inquiries and issues Foster strong, long-term relationships with key customers and stakeholders Ensure high levels of customer satisfaction and loyalty Collaborate with the customer success team for smooth onboarding and continued customer success4. Customer Engagement: Lead customer meetings and develop presentations for complex sales opportunities Understand customer business needs and challenges Present tailored solutions demonstrating how our products solve specific problems Conduct regular business reviews to ensure alignment with customer goals5. Collaboration with Internal Teams: Work closely with solution consultants to develop tailored solutions Coordinate with professional services for timely implementation Partner with Partnerships & Alliances team for growth and strategic account planning Provide customer feedback to inform product development and marketing strategies About You: Bachelor's degree in Business, Marketing, or related field 5+ years of experience in account management or sales in the software/technology industry Proven track record of meeting or exceeding sales targets Strong understanding of AI and software technology products and services Excellent communication, negotiation, and presentation skills Demonstrated ability in solution selling and strategic account planning Experience with CRM systems and sales analytics tools Preferred Qualifications: MBA or relevant advanced degree Experience in AI or machine learning industry Proven success in managing enterprise-level accounts Track record of developing and nurturing partner relationships Key Success Measures: Sales performance (quota achievement, revenue growth, win rate) Customer relationship management (satisfaction scores, retention rates, NPS)Operational efficiency (productivity, forecast accuracy, pipeline coverage) Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation .Learn more on how to protect yourself from fraudulent job postings .More information

# Our Privacy Statement & Cookie Policy Senior Legal Editor page is loaded Senior Legal Editorremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ195835Thomson Reuters is seeking a strong legal writer to join our Cases team writing analytical digests for Westlaw UK. Providing up to date analysis of case judgments coming from all the different levels of courts, our products help our customers keep up to date with developments in case law. About the Role Analysis and summarisation of case transcripts from across all UK courts, prioritising the most important cases Apply legal knowledge to classify and enhance the case information Potentially attend court and note down judgments given orally at the RCJ and Rolls Building and write them up into case reports Collaborate effectively with cross-site colleagues editing or proofing their work to department style and quality standards About You Law degree or equivalent At least 2-3 years legal practice experience or legal writing experience. Exceptional writing skills, with a keen eye for detail and a commitment to producing clear, concise, and accurate content and the ability to interpret complex legal information. Ability to work independently and collaboratively in a fast-paced, deadline-driven environment. Demonstrate technical skills and the ability to effectively utilize various tools, including generative AI technologies, to enhance productivity and accuracy. An adaptable and flexible approach, willingness to learn and to be involved in projects as needed Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation .Learn more on how to protect yourself from fraudulent job postings .More information about Thomson Reuters can be found on

A global information company is seeking a Senior Legal Editor to join their team in London. The role involves analyzing and summarizing case transcripts from UK courts and enhancing case information. Candidates should have a law degree and 2-3 years of relevant experience, alongside exceptional writing skills. This position offers a hybrid work model, with comprehensive benefits and opportunities for career growth. Join a forward-thinking team that values diversity and encourages a healthy work-life balance.

# Our Privacy Statement & Cookie Policy Customer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ196098 Customer Success Manager (CSM) Overview Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative technology. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions.The Customer Success Manager (CSM) will work closely with customers across the legal industry to understand their specific business challenges and design tailored use cases that maximize the value of Thomson Reuters' legal products. Thomson Reuters products this role works with includes HighQ, CoCounsel, Contract Express, Practical Law and Westlaw. This role focuses on driving adoption, engagement, and measurable outcomes while building trusted customer relationships.Reporting to a Manager of CSMs, the CSM will collaborate with cross-functional teams and leverage internal resources to deliver exceptional customer experiences and long-term success. About the Role The Customer Success Manager will act as a trusted advisor to customers, focusing on understanding their business needs, developing tailored use cases, and ensuring successful adoption of Thomson Reuters' solutions.Key Responsibilities: Onboarding and Enablement: Coordinate onboarding activities and ensure customers have access to the tools and resources needed for success. Develop and Drive Use Cases: Collaborate with customers to identify their specific business challenges and design tailored use cases that demonstrate the value of Thomson Reuters' legal products. Drive Adoption and Value Realization: Partner with customers to ensure seamless integration of use cases into their workflows, leveraging internal training resources as needed. Build and Strengthen Relationships: Engage regularly with customers to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey. Provide Strategic Guidance: Identify opportunities to optimize customer outcomes by recommending best practices and aligning solutions to business objectives. Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction. Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features. Collaborate Across Teams: Partner with Sales, Marketing, and Support teams to align on customer objectives and deliver a seamless experience. About You We are seeking a customer-focused professional with a passion for solving complex business challenges and driving customer success.Qualifications: Experience: You have a law degree, formal legal education, or substantial experience working with law firms, attorneys, or legal professionals. Additionally, you have experience in Customer Success, Legal Technology, Legal Project Management, or a related role, ideally within SaaS or subscription-based business models. Use Case Expertise: Proven ability to understand customer-specific use cases and recommend tailored solutions that address their business challenges and objectives. Technical Acumen: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legal tech. Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers. Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction. Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation .Learn more on how to protect yourself from fraudulent job postings .More information about Thomson Reuters can be found on

# Our Privacy Statement & Cookie Policy Thomson Reuters is seeking a dynamic and strategic Senior Director to lead Global Audit Sales across the UK/I, LATAM, broader Europe, and AEM regions. This high-impact role goes beyond sales leadership, requiring a visionary who can drive market expansion through integrated sales and retention strategies within a matrix environment in close partnership with other functions, such as product, technology and marketing. The successful candidate will oversee regional managers and cross-functional teams, championing innovative audit solutions that support thousands of audit firms and financial institutions globally. About the Role Continuous improvement initiatives that enhance operational excellence and customer experience. 10+ years of sales leadership experience, including managing managers and multi-regional teams. Strong strategic thinking, business acumen, and ability to influence at all levels. Experience in audit, accounting, or financial services sectors preferred. Ability to lead through change, inspire teams, and drive results in a fast-paced environment. Excellent communication and collaboration skills Global experience: lived in / worked across multiple markets. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Future-ready careers Our focus on a skills-first approach ensures you'll have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

A leading financial services company is looking for a Senior Director to lead Global Audit Sales in the UK and other regions. This role involves overseeing regional managers, driving market expansion, and collaborating with product, technology, and marketing teams. Candidates should have over 10 years of sales leadership experience, preferably in audit or financial services, with excellent strategic thinking and communication skills. The position offers a flexible hybrid work model and a focus on career development.